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  • Associate Center Operations Director - Orlando Market

    Chenmed

    Regional director job in Orlando, FL

    We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Spoken and written fluency in English This position requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required PAY RANGE: $81,202 - $116,002 Salary EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite
    $81.2k-116k yearly 5d ago
  • Healthcare Regional Manager of Operations

    Company Confidential

    Regional director job in Orlando, FL

    Regional Manager of Operations Full Time, Monday through Friday The Regional Manager of Operations is responsible for directing the operational performance of a defined Florida region, ensuring that clinical teams are supported, facility partners receive consistent, high-quality service, and market goals are achieved. This role oversees day-to-day operational execution, coordinates provider coverage, strengthens relationships with facility leadership, and collaborates with senior leadership on growth and service optimization. The position requires a hands-on manager who can balance daily demands with broader strategic planning. Primary Duties Clinical Workforce Coordination • Manage staffing assignments and scheduling for clinical providers across multiple facilities. • Ensure adequate daily and after-hours coverage according to service needs. • Monitor visit volume, workflow efficiency, and documentation turnaround to ensure expectations are met. • Address performance concerns, attendance issues, and quality matters in alignment with internal guidelines. Facility Relationship Management • Serve as the main operational contact for facility administrators and leadership teams. • Conduct routine check-ins with facilities to evaluate service satisfaction, resolve concerns, and identify opportunities for improvement. • Support the introduction of new clinical staff into facilities, assisting with orientation to workflows and expectations. Operational Leadership and Support • Partner with senior operational leaders to implement service initiatives and market-specific strategies. • Provide guidance to administrative and operational support personnel assigned to the region. • Review internal processes and propose improvements to increase efficiency, communication, and care coordination. • Assist with planning and execution of facility launches, coverage transitions, and expansion of services in the region. • Ensure compliance with company standards, regulatory requirements, and best practices within post-acute and long-term care settings. Qualifications • At least five years of experience in healthcare administration, operations, or clinical support roles. • Background in skilled nursing, post-acute care, or senior care strongly preferred. • Experience managing or coordinating providers, clinical teams, or healthcare staffing operations. • Bachelor's degree in Healthcare Administration, Business, or a related field; advanced degree preferred. • Strong communication and relationship-building skills, especially with facility leadership. • Proficiency in general office software and healthcare technology platforms. • Ability to travel within the regional market; reliable transportation required.
    $59k-79k yearly est. 3d ago
  • Director- Cybersecurity Operations

    Orlando Utilities Commission 4.5company rating

    Regional director job in Orlando, FL

    OUC - The Reliable One, is presently seeking a Cybersecurity Director to join the Digital Technology division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations. We are seeking a visionary and results-driven professional to lead enterprise-wide digital initiatives and oversee all aspects of cyber operations. This strategic leadership role is critical to executing our newly developed cyber operations strategy and ensuring a secure, scalable, and high-performing technology environment. This position is strategic in nature, ensuring the right leadership is in place to execute the mission of our cyber operations team. With a newly developed cyber strategy ready for execution, this leader will bring the vision, experience, and drive to bring it to life-while also shaping the future of our digital transformation journey. OUC is an industry leader and the second largest municipal utility in Florida, committed to innovation, sustainability, and our community. OUC's mission is to provide exceptional value to our customers and community by delivering sustainable, reliable services and solutions. Click here to learn more about what we do. Key Responsibilities: Incident Response & Operational Excellence * Provide strategic oversight of operations, ensuring effective monitoring, detection, and incident response aligned with ITIL best practices. * Direct coordinated incident response efforts across technical and business units, ensuring timely resolution and continuous improvement through post-incident reviews. * Drive standardization and automation across monitoring, detection, and response capabilities * Monitor and audit security SOPs, infrastructure, and network architecture to ensure compliance with standards and policies. * Lead and partner to report on the organization's security posture through monthly updates and varying leadership forums. Planning & Project Execution * Oversee the design and implementation of cyber strategies and solutions that will ensure secure and stable connectivity for all solutions, infrastructure and platforms. * Oversee the deployment, integration, and optimization of security technologies and threat intelligence platforms. * Continuously assess and recommend innovative technologies and best practices to enhance the security posture. * Effectively manage multiple high-priority projects from initiation through closure. Strategic Leadership & Team Development * Lead the maturity and execution of OUC's multi-year cyber operations strategy * Build and scale a high-performing security team through strategic hiring, mentorship, and development. * Collaborate with cross-functional leaders to align security operations with enterprise goals and objectives, while ensuring smooth day-to-day operations. * Deliver actionable insights and performance reporting to executive stakeholders, translating operational metrics into business outcomes and risk reduction. Risk & Governance * Partner with the cyber risk governance organization to develop and maintain governance frameworks, policies, and playbooks in alignment with NIST CSF and enterprise risk management strategies. * Lead and partner on internal and external audit readiness, maintain the cyber risk register with key risk indicators (KRIs), and serve as the primary liaison for audit activities. * Define, track, and report on KPIs to measure operational efficiency, risk reduction, and client value realization. * Maintain alignment with enterprise-wide risk mitigation strategies and track progress across domains Cybersecurity Culture & Awareness * Partner to embed cyber awareness and best practices across the enterprise. * Drive cultural, technical, and process changes to foster a cyber risk-aware workforce. * Lead enterprise-wide engagement to promote security-first thinking and ensure alignment with business and compliance goals. The ideal candidate will have: * Bachelor's degree in Computer Science, Information Technology, or a related field. * 10+ years of progressive experience in digital and technology leadership. * Proven experience leading cyber operations and implementing enterprise-scale security strategies. * Strong background in IT architecture, system design, and secure delivery models. * 5+ years of formal supervisory experience managing diverse technical and security teams. * Deep understanding of cybersecurity frameworks, risk management, and compliance. * Excellent communication, leadership, and decision-making skills. OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes to cite a few: * Competitive compensation * Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. * OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account * Generous paid vacation, holidays, and sick time * Paid parental leave * Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities * Wellness incentives and free access to all on-site OUC fitness facilities * Access to family-oriented recreational areas * Paid Conference and Training Opportunities * Free downtown parking * Hybrid work schedule Click here to view our Benefits Summary. Salary Range: $164,000- $205,000 annually (commensurate with experience) LOCATION: Reliable Plaza: 100 W. Anderson St. Orlando, FL 32801 Please see below a complete Job description for this position. Job Purpose: Leads transformative, cross-functional efforts to scale and drive efficiencies and to deliver operational excellence, in support of the organization alignment to the corporate strategic vision. Reports to Vice President, Digital & Technology and collaborates with Digital & Technology teams, Transformation teams and other business units within OUC. Enables architectural excellence to drive business transformation efforts inclusive of evaluation and selection of the software and hardware components through a balanced approach. Manages performance, availability, and scalability of systems. Ensures a strong team environment focused on delivery of a stable and reliable technology foundation. Primary Functions: * Directly manage separate teams focused on delivering high quality results within one or more major technology disciplines: strategy, software development, operations, engineering, development services, quality engineering, information security, and compliance; * Collaborate with internal and external partners to deliver methods, procedures, practices, documents and results to increase reliability and usability of technology while optimizing costs and return on investment; * Envision, develop and communicate strategies, plans, and goals for the business unit; * Lead large scale technology transformations, emphasize change management and collaboration with stakeholders to ensure service delivery and user adoption of technology; * Deliver results based upon annual financial goals, department goals and management requests; * Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency for a program, project and/or practice area; * Provides leadership in technology best practices; Analyze information and evaluate results to choose the best solutions and solve problems; * Work directly with outside vendors to negotiate services and product agreements; Establish Service Level Agreements (SLAs) for internal team and external vendors and metrics for performance assessments; * Drives initiatives and team performance to achieving key service and department performance indicators; * Oversee the evaluation of new technologies, techniques, and tools; Report status and issues to senior technology management team; * Contribute to the establishment, evolution and continued compliance with standard practices and processes within the disciplines; * Ensure adherence to technology policies and comply with all security controls and that all work products meet quality standards and risks/issues are effectively managed; * Participate in periodic Disaster Recovery (DR), Business Continuity Planning (BCP) and various regulatory/compliance testing and reporting; * Manage and lead a staff of direct and indirect reports to provide direction of day-to-day activities towards accomplishing the department's strategic plan including, but not limited to, employee coaching, development, and performance evaluation; * Evaluate and align talent to current and future business needs; mitigate talent risks; * Maintain effective business unit work groups and leadership team; foster a culture of respect and continuous learning; * Develop, measure, and take action on performance metrics for teams and individuals within the business unit; communicate performance expectations, support staff professional goals, and brief all related issues, initiatives, and actions, risks or concerns with Leadership; * Manage selection and promotion procedures including reviewing applicants and interviewing potential new employees to select candidates for open positions within the business unit; * Develop the annual operating and/or capital budgets for the area; ensure that operations are managed within authorized budgets; advise, develop, review and approve budgets, plans, and business goals; * Performs other related duties as assigned. Technical Requirements: * Working knowledge of all, but not limited to the following: * Proficient in latest technology for IT systems and management; * Through understanding of IT and practical applications to support the company goals; * Analysis, implementation and evaluation of IT environments and their specifications; * System design and architecture; * Technical Delivery and Support Models including related implementations; * Project management methodologies. * Familiarity with all, but not limited to the following: * Corporate Software Applications: CIS, ERP, GIS, CRM; * Security monitoring, analysis and forensics tools; * Network monitoring and analysis technology; * Charts, diagrams, and Architectural diagrams; * Risk assessments; * Technical reports; * Agile methodologies; * Budgeting and Resource Planning; * Vendor and Contract Management; * Performance Management; * Related industry, organizational and departmental policies, practices, and procedures; legal guidelines, ordinances, and laws; * Preparing and delivering presentations to senior leadership; * Identifying strategic needs and developing departmental strategic plans and goals; * Developing and maintaining capital and operational budgets. * Effective written, verbal, and interpersonal communication skills; * Technical management skills through the delivery lifecycle including planning, transitions and dependencies and managing any 3rd parties involved; * Ability to: * Meet aggressive deadlines while remaining flexible to the needs of the business. * Demonstrate a proactive attitude and always take the initiative in ensuring projects are delivered on time and to the expected quality. * Keep pace with the latest thinking and new technologies * Communicate effectively with variety of stakeholders and gain alignment, and/or influence required action * Evaluate data and make or recommend informed strategic and tactical decisions; * Balance focus on big picture while ensuring delivery at the day-to-day detail level. Education/Certification/Years of Experience Requirements: * Bachelor's degree in Computer Science, Information Technology, or directly related field of study from an accredited college or university; * Minimum of ten (10) years of digital and technology experience, to include: * Experience implementing a wide range of technology solutions (both on premise and cloud); * Experience formulating and implementing a high-level technology strategy and road maps including establishing governance models, standards, architecture frameworks and policies; * Experience leading enterprise-scale technical projects, initiatives and change management; * Five (5) years of formal supervisory and leadership experience in a technology setting managing diverse teams; Working Conditions: This job is performed primarily in an office work environment. This job may occasionally work in confined spaces. This job occasionally requires call outs and/or extended work hours, including evenings, weekends, and/or holidays. Physical Requirements: This job consists of sitting, walking, standing, and may lift up to twenty (20) pounds, bending/stooping, and repetitive motions. This job requires constant speaking and hearing, writing, typing, and detailed inspection. OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, sex, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations. EOE M/F/Vets/Disabled
    $164k-205k yearly 12d ago
  • Regional Service Manager - RO Group

    MPW 4.5company rating

    Regional director job in Orlando, FL

    Job Description JOB FUNCTION: The Regional Service Manager (RSM) leads field operations across a defined multi-state territory, ensuring safe, efficient, and contract-compliant service for industrial water treatment systems. This position manages a team-including Area Supervisor(s), Project Coordinator, Maintenance Technician, and Field Service Technicians-holding full responsibility for safety, regional P&L performance, contract execution, personnel management, and continuous operational improvement through the company's safety and quality systems. ESSENTIAL FUNCTIONS: 1. Lead, coach, and support a regional team to deliver high-quality field service that meets or exceeds contractual and customer expectations. 2. Oversee daily operations including scheduling, site coverage, task execution, and technician utilization, in partnership with the Area Supervisor(s). 3. Manage regional Profit & Loss performance by optimizing labor, travel, and resource allocation; ensure services are delivered efficiently and within budget. 4. Use internal systems such as Task Management software, Intelex, and the Quality System to monitor KPIs and maintain compliance with safety and quality protocols. 5. Act as the point of contact for escalated service issues, customer communication, and execution of contractual obligations. 6. Support project planning and execution through the Project Coordinator for system startups, upgrades, and transitions. 7. Ensure all services are performed safely and in accordance with company and regulatory requirements. 8. Lead the hiring, development, and performance management of field staff, promoting a culture of accountability and growth. 9. Review and drive improvements in preventive maintenance, response time, task closure rates, and customer satisfaction. KEY BEHAVIORS: 1. Customer Service: Proactively developing customer relationships by making efforts to listen and understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction. 2. Professionalism: Maintaining a high-quality professional appearance and standardizing to improve performance and reputation. 3. Continuous Improvement: Refining and developing new tools and processes through creativity and innovation. 4. Drive to Win: Passionate and candid; challenges are eagerly accepted, and motivated to grow. 5. Spirit of Family: Treating all people with respect by supporting and giving back to employees, customers and local communities. Promoting opportunities within and through referrals. QUALIFICATIONS: 1. Minimum 2 years of leadership or management experience in a field service or operational environment. 2. Preferred: Bachelor's degree in Engineering, Business Administration, or a related technical or management field. 3. Industry experience in water treatment or similar fields (e.g., chemical processing, power generation, HVAC, or industrial utilities) preferred. 4. Proven ability to manage remote teams and complex site operations. 5. Working knowledge of contract interpretation, task scheduling, safety compliance, and service delivery metrics. 6. Experience with field service management tools; familiarity with Task Management software and Intelex Safety Management a plus. 7. Strong financial acumen, with prior responsibility for managing budgets or regional P&L preferred. 8. Proficient in Microsoft Office and digital systems for tracking, communication, and reporting. 9. Willing to travel 30-50% within the assigned region, including some overnight stays.
    $59k-99k yearly est. 10d ago
  • Regional Property Manager

    Lincoln Property Company, Inc. 4.4company rating

    Regional director job in Lake Mary, FL

    Founded in 1965 by Mack Pogue as Lincoln Property Company, Willow Bridge Property Company is one of the United States' most respected full-service residential property companies, operating a successful portfolio in 75 markets. Headquartered in Dallas, Texas, Willow Bridge proudly employs over 5,500 team members, has built over 200,000 apartments and manages 220,000 units for its clients. To learn more, visit willowbridgepc.com. We create places people want to call home - starting with you. With decades of proven success, Willow Bridge is a national leader in residential property management and development, active in 29 states and managing more than 230,000 apartment homes across the U.S. At Willow Bridge, our purpose drives everything we do. Whether you're launching your career or looking to take the next step, we're here to support your growth with intention, flexibility, and real opportunities to make an impact. We're currently hiring for a Regional Property Manager - someone who brings fresh thinking, follows through, and knows how to bring people together to get results. We value people who lead by listening, communicate with clarity, and take initiative to find better ways forward. If you're someone who believes in showing up with integrity, working collaboratively, and driving positive change, you'll feel right at home here. Let's grow together at Willow Bridge. Responsibilities * Maximize the financial performance of the property * Maintain the physical integrity of assigned communities * Frequently visit and inspect sites * Prepare owner reporting packages including Budgets/Business Plans, Marketing strategies, and Monthly Owner Reports * Monitor/analyze monthly financial performance, rent variations, and maintain market intelligence * Communicate pertinent information and primary issues with ownership * Assure compliance with Willow Bridge policies * Review and inspect all Capital Replacement Plans * Assure adherence to all government regulations including Fair Housing, Equal Employment Opportunity, ADA, OSHA, and Plaintiff Liability * Recruit and Retain site employees, ensure training benchmarks are met * Monitor Marketing plans and make adjustments as necessary * Oversee resident relations & Social Media objectives * Supervise all aspects of the lease up efforts * Review Leasing & occupancy activity to meet budget/ proforma expectations * Review and approve resident retention and renewal programs Qualifications * High School Education or equivalent required. College degree and Industry Certifications preferred * High Rise, Lease up & New construction experience required * CPM or CPM candidate preferred * 5 years minimum experience in a multi-site supervisory role * Proficiency in Excel and Microsoft Office * Property Management Software experience (Yardi preferred) Benefits Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.
    $63k-86k yearly est. Auto-Apply 49d ago
  • Regional Manager

    Columbia Residential Properties, LLC 4.2company rating

    Regional director job in Orlando, FL

    Job Description The Regional Manager is the result driven leader responsible for achieving exceptional financial performance goals and maintaining the physical condition and marketability of properties in a multi-state region. Effectively develops and leads strong property management, compliance, leasing, maintenance, and resident services teams to accomplish short and long-term objectives for assigned portfolios and established performance benchmarks. Maintain a high degree of trust, loyalty, and truthfulness as a Fiduciary of Columbia Residential. Direct Reports: Community Managers, Senior Service Managers, and Senior Community Managers Essential Functions of the Position: Responsible for meeting or exceeding established performance benchmarks: Effectively develops and leads strong property management teams to accomplish short and long-term objectives for assigned portfolios and established performance benchmarks. Consistently proves to be the dependable and knowledgeable leader of the management team. Executes accurate and effective record keeping methods. Ensures complete and accurate information about prospective and current residents is recorded and all documents meet legal requirements and conform to company policies and procedures (execution of the lease, application, eviction process, etc.). Assesses and recommends changes to current policies and operational practices. Plans, develops, and implements operating policies, procedures, and organizational structure. Collaborates to set operational goals for each property and establishes company standards for property operations, leasing, collections, customer service, and workplace safety. Fosters a professional image in all aspects of property operations by setting a positive example to his/her staff. Can be relied upon to carry out the responsibilities efficiently and effectively. Enforces and adheres to company policies, rules, and regulations. Represents Columbia Residential to the public and collaboratively develops a partnership with public officials, businesses, and agencies. Demonstrates sound decision-making ability. Able to effectively solve problem issues and create positive outcomes. Follows instructions and completes tasks as assigned. Ensures that issues are thoroughly addressed and effectively resolved. Displays understanding of standards of performance. Communicates these and other necessary standards to property personnel. Measures performance against these standards Demonstrates exceptional customer service skills Consistently participates in team and project meetings. Effectively utilizes training, coaching employee evaluations, and other means to ensure employee's performance consistently meets or exceeds standards of performance. Where necessary, address weaknesses in performance. Demonstrates effective use of management skills including motivation, evaluation, delegation, and supervision. When necessary, displays competence in recruiting, selecting, hiring, and training of new employees. Preserves and respects resident and applicant confidentiality. Ensures program compliance: REAC, LIHTC, HUD, other agencies, and lenders. Implements solid procedures for the collection of rents on a timely basis, as well as strong efforts to recover lost income due to write-offs. Understand the budget process through analysis of operating statements and develop strategies to meet or exceed budgeted levels of income and expense. Effectively utilizes the tools available (statements, etc.) to monitor property performance. Maximizes income to the property through increased rental rates, collection of miscellaneous income, effective resident retention programs, etc. Minimizes expenditures for the property by preventative maintenance practices, eliminating or delaying expenditures, comparative shopping practices, and maintaining reasonable levels of inventory. Oversees preparation of annual operating budgets and performs budget projections for all properties. Analyzes actual income and expenses against approved budget guidelines, directs corrective action, and requests appropriate budgetary adjustments. Conducts financial results reviews with Community Managers, Assistant Community Managers, and all site employees on a routine basis. Forecasts and identifies problems and takes corrective action. Evaluate and monitor utility costs Executes marketing, leasing, and make-ready strategy to reach owner-approved occupancy and rental income targets. Evaluate and recommend adjustment of rental rates based on Comparable Market Surveys Executes a preventive maintenance program and preserves the physical assets for the employment of staff, residents, and investors. Performs routine inspections on the property to provide residents with a secure environment (such as checking railings, balconies, parking areas, lighting, etc.) Oversees the physical condition and security of all communities. Maintains knowledge of the physical condition of all properties and UPCS/REAC readiness. Conduct physical site inspections. Makes recommendations for exterior and interior apartment improvements Oversees and negotiates capital improvements and contracts. MINIMUM QUALIFICATIONS: Education: Bachelor's degree in business or related field, advanced degree, and/or professional certification desired Experience: Minimum ten years of multisite property management experience including staff management and development, budgeting/financial analysis preferred. Mixed-income mixed-financed residential property management experience required. CPM or equivalent certification preferred. Qualifications and Skills: Solid property management operational experience: proven expertise in Project Based Section 8, Low-Income Housing Tax Credit Programs, and HOME programs; ability to manage projects from conceptualization to implementation; strong interpersonal skills that include conflict management and employee motivation; excellent analytical and problem-solving skills. Knowledge of Microsoft Word, Excel, and OneSite; excellent verbal and written communication skills; entrepreneurial, flexible, creative, and detail-oriented Ability to handle emergencies and pressure due to complexity and time sensitivity. Extensive travel required; on-call 24/7 for emergencies Regional Manager Functional Job Competencies required: Decision-making/Judgment, Communication, Budgets/Cost Control, Managing for Results, People Development, Job Knowledge, Organizational Savvy, Managing Diversity, Leadership, and EOE Our Mission: Provide quality, safe, and affordable housing for low and moderate-income families Provide an environment for its team members to excel and be recognized and rewarded for their accomplishments Provide the Principals and Partners a fair return on their effort and investments Core Values: EXCELLENCE | INTEGRITY | RESPONSIBILITY | RESPONSIVENESS |RESPECT | CHARACTER
    $65k-79k yearly est. 2d ago
  • Regional Manager

    Ahp Management Corp 4.4company rating

    Regional director job in Orlando, FL

    The Regional Manager is the result driven leader responsible for achieving exceptional financial performance goals and maintaining the physical condition and marketability of properties in a multi-state region. Effectively develops and leads strong property management, compliance, leasing, maintenance, and resident services teams to accomplish short and long-term objectives for assigned portfolios and established performance benchmarks. Maintain a high degree of trust, loyalty, and truthfulness as a Fiduciary of Columbia Residential. Direct Reports: Community Managers, Senior Service Managers, and Senior Community Managers Essential Functions of the Position: Responsible for meeting or exceeding established performance benchmarks: Effectively develops and leads strong property management teams to accomplish short and long-term objectives for assigned portfolios and established performance benchmarks. Consistently proves to be the dependable and knowledgeable leader of the management team. Executes accurate and effective record keeping methods. Ensures complete and accurate information about prospective and current residents is recorded and all documents meet legal requirements and conform to company policies and procedures (execution of the lease, application, eviction process, etc.). Assesses and recommends changes to current policies and operational practices. Plans, develops, and implements operating policies, procedures, and organizational structure. Collaborates to set operational goals for each property and establishes company standards for property operations, leasing, collections, customer service, and workplace safety. Fosters a professional image in all aspects of property operations by setting a positive example to his/her staff. Can be relied upon to carry out the responsibilities efficiently and effectively. Enforces and adheres to company policies, rules, and regulations. Represents Columbia Residential to the public and collaboratively develops a partnership with public officials, businesses, and agencies. Demonstrates sound decision-making ability. Able to effectively solve problem issues and create positive outcomes. Follows instructions and completes tasks as assigned. Ensures that issues are thoroughly addressed and effectively resolved. Displays understanding of standards of performance. Communicates these and other necessary standards to property personnel. Measures performance against these standards Demonstrates exceptional customer service skills Consistently participates in team and project meetings. Effectively utilizes training, coaching employee evaluations, and other means to ensure employee's performance consistently meets or exceeds standards of performance. Where necessary, address weaknesses in performance. Demonstrates effective use of management skills including motivation, evaluation, delegation, and supervision. When necessary, displays competence in recruiting, selecting, hiring, and training of new employees. Preserves and respects resident and applicant confidentiality. Ensures program compliance: REAC, LIHTC, HUD, other agencies, and lenders. Implements solid procedures for the collection of rents on a timely basis, as well as strong efforts to recover lost income due to write-offs. Understand the budget process through analysis of operating statements and develop strategies to meet or exceed budgeted levels of income and expense. Effectively utilizes the tools available (statements, etc.) to monitor property performance. Maximizes income to the property through increased rental rates, collection of miscellaneous income, effective resident retention programs, etc. Minimizes expenditures for the property by preventative maintenance practices, eliminating or delaying expenditures, comparative shopping practices, and maintaining reasonable levels of inventory. Oversees preparation of annual operating budgets and performs budget projections for all properties. Analyzes actual income and expenses against approved budget guidelines, directs corrective action, and requests appropriate budgetary adjustments. Conducts financial results reviews with Community Managers, Assistant Community Managers, and all site employees on a routine basis. Forecasts and identifies problems and takes corrective action. Evaluate and monitor utility costs Executes marketing, leasing, and make-ready strategy to reach owner-approved occupancy and rental income targets. Evaluate and recommend adjustment of rental rates based on Comparable Market Surveys Executes a preventive maintenance program and preserves the physical assets for the employment of staff, residents, and investors. Performs routine inspections on the property to provide residents with a secure environment (such as checking railings, balconies, parking areas, lighting, etc.) Oversees the physical condition and security of all communities. Maintains knowledge of the physical condition of all properties and UPCS/REAC readiness. Conduct physical site inspections. Makes recommendations for exterior and interior apartment improvements Oversees and negotiates capital improvements and contracts. MINIMUM QUALIFICATIONS: Education: Bachelor's degree in business or related field, advanced degree, and/or professional certification desired Experience: Minimum ten years of multisite property management experience including staff management and development, budgeting/financial analysis preferred. Mixed-income mixed-financed residential property management experience required. CPM or equivalent certification preferred. Qualifications and Skills: Solid property management operational experience: proven expertise in Project Based Section 8, Low-Income Housing Tax Credit Programs, and HOME programs; ability to manage projects from conceptualization to implementation; strong interpersonal skills that include conflict management and employee motivation; excellent analytical and problem-solving skills. Knowledge of Microsoft Word, Excel, and OneSite; excellent verbal and written communication skills; entrepreneurial, flexible, creative, and detail-oriented Ability to handle emergencies and pressure due to complexity and time sensitivity. Extensive travel required; on-call 24/7 for emergencies Regional Manager Functional Job Competencies required: Decision-making/Judgment, Communication, Budgets/Cost Control, Managing for Results, People Development, Job Knowledge, Organizational Savvy, Managing Diversity, Leadership, and EOE Our Mission: Provide quality, safe, and affordable housing for low and moderate-income families Provide an environment for its team members to excel and be recognized and rewarded for their accomplishments Provide the Principals and Partners a fair return on their effort and investments Core Values: EXCELLENCE | INTEGRITY | RESPONSIBILITY | RESPONSIVENESS |RESPECT | CHARACTER
    $90k-127k yearly est. Auto-Apply 60d+ ago
  • Vice President, Service Delivery General Management Manager II

    BNY External

    Regional director job in Lake Mary, FL

    Client Service Officer At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance - and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We're seeking a future team member for the role of Client Service Officer (CSO) to join our US Transfer Agency team. This role is located in Lake Mary FL. In this role, you'll make an impact in the following ways: • Oversee service levels across operating and systems areas, identifying and addressing weaknesses. • Provide management reporting to clients and facilitate ongoing client review sessions and operational meetings. • Act as the client's advocate within BNY, ensuring satisfaction and escalating issues to senior management as needed. • Partner with Operations to eliminate non-value-added processes and drive client initiatives such as fund mergers, liquidations, and conversions. To be successful in this role, we're seeking the following: • Strong background in operations, systems, and company policies. • Proven ability to resolve client issues effectively. • Experience in financial management, contract negotiation, and project leadership. • Excellent communication, teamwork, and problem-solving skills. At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom BNY LinkedIn Here's a few of our recent awards: • America's Most Innovative Companies, Fortune, 2025 • World's Most Admired Companies, Fortune 2025 • “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
    $107k-183k yearly est. Auto-Apply 28d ago
  • Retail Regional Manager

    Bned

    Regional director job in Orlando, FL

    Education - It's in Our DNA At Barnes & Noble Education (“BNED”) we are dedicated to making tomorrow a better, more inclusive, and smarter world by servicing all who work in education. As a leading solutions provider for the education industry, we are committed to driving affordability, accessibility, and achievement at hundreds of academic institutions nationwide by ensuring millions of students are equipped for success in the classroom and beyond. Together, our teams work to elevate lives through education. Due to our continued growth, we are seeking a Regional Manager to join our dynamic team. As a Regional Manager you will be accountable for all stores within your respective region by supporting the operational excellence and profitability of those stores. This position will ensure consistency with BNC's processes and procedures, cultural standards, and campus outreach initiatives while working towards a successful contract renewal. How You'll Make an Impact As Regional Manager you will be empowered to leverage your retail experience, to autonomously... LEAD: Cultivate, lead, and grow a strong team of committed General and Store Managers that will deliver consistent positive financial results through efficient management and execution of policies, procedures and driving sales initiatives Lead by example by demonstrating a calm demeanor and managing issues appropriately and with respect Provide feedback through counseling and appraisals; relate to others, build rapport, and work collaboratively with customers, campus partners, and Store teams. EXECUTE: Execute developed business strategies and identify opportunities to drive sales, increase customer satisfaction, and expand store traffic. Serve as a liaison between field and corporate office partners to ensure clear communication, problem solving and partnership while maintaining an objective perspective Analyze sales figures, interpret trends, and forecast future sales to manage all controllable costs and keep operations profitable Partner with General and Store Managers to drive results and implement key strategic initiatives for campus administration Demonstrate excellent written and oral presentation skills INSPIRE: Foster a customer-focused environment by inspiring brand loyalty and cultivating a world-class experience Identify creative solutions, learn independently, embrace change, and act as a change agent Build strong, collaborative relationships with campus administration and community by sharing expertise and providing emerging information on the competitive landscape Foster a fair and equitable team environment What You'll Need to Succeed 7-10+ years of retail leadership experience overseeing multi-unit, geographically disbursed stores Substantial knowledge and expertise with merchandising and retail operations Ability to use tact and diplomacy to develop and nurture harmonious relationships with campus administration, corporate office teams, and store leadership. Strong financial, analytical and time management skills with the ability to drive revenue, manage P&Ls, and control expenses to budget Proven track-record of recruiting, hiring, and developing strong collaborative teams to drive results and exceed expectations Tech-savvy with the ability to quickly master new systems and support their adoption at each store Availability to travel and visit multiple properties within a region. How We Elevate Our Employees We believe your success is our success, so our benefits package is designed specifically to support you in every aspect of your life. At BNED, we offer a variety of programs and resources to support the physical, mental, and financial well-being of our employees by offering a competitive total rewards package for full-time employees, which includes medical, dental, and vision plans, 401k match, life insurance, commuter benefits, paid time off with paid holidays, and a broad range of other benefits. Our Commitment to Diversity, Equity, & Inclusion At Barnes & Noble Education we empower everyone. Our mission is to support students, faculty and schools, serving as a catalyst to meet the evolving needs of the education system and a new generation of students. That starts with fostering an environment for our employees where diversity and individuality is celebrated. Barnes & Noble Education is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. In the spirit of inclusivity, qualified applicants will receive consideration for employment without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, protected veteran status, race, religion or sexual orientation. #LI-MT1
    $73k-111k yearly est. Auto-Apply 16d ago
  • Revenue Planning Regional Manager

    Working at Signature Aviation

    Regional director job in Orlando, FL

    The Revenue Management team is responsible for monitoring and evaluating revenue performance and executing pricing strategies across Signature Flight Support's international portfolio of FBOs. The Regional Manager, Revenue Planning will assess current pricing strategies by customer segment and propose new strategies to achieve the base and regional margin targets. In addition, this role will be required to articulate revenue management concepts and pricing strategies to business partners across Finance, Operations, Sales, and Marketing. Minimum Education and/or Experience: Bachelor's level degree in Economics, Statistics, Finance, Marketing Analytics, or related analytical field A Master's Degree in a relevant subject matter may be accepted in place of professional experience 5-7 years of previous experience in revenue management and/or pricing strategy Additional knowledge and skills: Understanding Revenue Management concepts (i.e., demand forecasting, segmentation, dilution, displacement, etc.) Proficiency in Microsoft applications (e.g., Excel, PowerPoint, etc.) Strong abilities in verbal and written communication, presentation of complex concepts, and partnering skills SQL and/or Databricks experience Experience with data visualization tools (e.g., Tableau, Power BI) Collaborate closely with field operation managers to develop pricing strategies to maximize margin growth using market knowledge, company goals, and revenue management concepts Evaluate base performance on an ongoing basis to identify pricing opportunities by segment and customer to drive margin growth Deep understanding of market performance through evaluation of market intelligence reporting and internal historical trends Leverage the Revenue Optimization/Analytics team to improve reporting capabilities and pricing strategies to drive sustained margin growth Monitor and report on competitor actions & posted pricing strategies in the market to assess risk and opportunity. Communicate evaluation of market performance through data visualization to business partners and senior executives to drive actions that lead to performance improvement Provide input to budget and forecast process based on performance trends
    $73k-111k yearly est. Auto-Apply 16d ago
  • Regional Property Manager

    Dasmen Residential

    Regional director job in Orlando, FL

    Regional Property Manager DASMEN Residential is seeking a highly enthusiastic and driven Regional Property Manager to oversee properties in Orlando, FL. The RM will assist in the creation and execution of company policies and procedures related to property management and will be responsible for recruitment, training, development, and management of Property Managers. This position works closely with the CEO and executive leadership. Must be willing to travel up to 75% of the time. Responsibilities: Establishes and coordinates a communication system to manage transactions and activities among Property Managers and the Corporate office. Performs daily site visits to ensure day-to-day activities are running smoothly. Hires, trains, supervises and develops employees under supervision in accordance with company policies and directives. Delivers performance evaluations for supervised employees. Monitors, assists, and makes recommendations to improve marketing activities, reviews occupancy status, and recommends rent schedules. Reviews and prepares weekly, monthly, and quarterly reporting. Reviews and audits property administrative, accounting, and maintenance areas to ensure compliance with established policies and procedures. Resolves resident-related issues in a timely manner, with tact and excellent customer service. Inspects properties to ensure the highest standards of cleanliness and functionality are maintained, and evaluates maintenance, grounds, and housekeeping to ensure efficiency. Reviews and approves expenditures within specified budgetary guidelines. Negotiates and/or evaluates contracts and makes recommendations. Establishes or revises property management forms, reports, and manuals. Fully responsible for Property goals and held accountable for property performance month-to-month. Qualifications: Engaging, positive personality, upbeat and optimistic. Previous management experience required. At least 3 years of Property Manager experience required, no exceptions Why You Should Work for DASMEN: Competitive salary & high bonus potential Medical, Dental, Vision Insurance Generous vacation and sick leave policy Extensive Paid Holidays Employee recognition and awards Free life insurance Short term disability Company-wide events A work family you can always rely on Employee Mentorship program Reimbursement program for industry schooling Employee housing discount Awarded Best Places to Work by multiple organizations Associate referral bonus Paid maternal and paternal leave Ongoing training Internal growth opportunities
    $55k-83k yearly est. 60d+ ago
  • Regional Growth Manager - Medicare

    The Baldwin Group 3.9company rating

    Regional director job in Orlando, FL

    The Baldwin Group is a dedicated team of professionals who specialize in business insurance, employee benefits, retirement planning, and personal insurance. We've grown from a small local company in 2011 to a major national firm with a wide range of expertise, serving two million customers across the United States. The Baldwin Group Personal and Health Insurance works with healthcare companies, medical providers, and community organizations. We're known as one of the top Field Marketing Organizations (FMO's) in our industry. The Group ranks as one of the top 20 insurance brokers in the United States. The Regional Growth Manager is responsible for developing and implementing sales strategies to meet production and revenue targets, managing a team of sales professionals in the region, and ensuring compliance with regulatory requirements. PRIMARY RESPONSIBILITIES: Develop and implement sales strategies to meet revenue and growth targets within the assigned region, identifying opportunities for new sales channels and leading the expansion into new markets. These responsibilities are focused on multiple products included but not limited to: Medicare (MAPD), Medicare Supplements, and Medicaid products. Recruit Brokers and Agencies through networking, grass roots marketing, referrals, the use of technology and any other source using creative ideas. Manage, and provide coaching and support to a team of sales professionals to ensure they meet performance targets and provide excellent customer service. Conduct sales performance analysis, generate sales reports, and lead sales forecasting efforts for the region. Build and maintain relationships with key stakeholders, carriers, community liaisons, including beneficiaries, providers, and government agencies. Maintain and train up-to-date knowledge of insurance products and services, ensuring that sales professionals are equipped to provide accurate and timely advice to clients. Develop and deliver comprehensive and effective training programs on sales methodologies to increase productivity, revenue, and overall sales performance. Ensure compliance with regulatory requirements and company policies and procedures. Collaborate with other departments to ensure that the insurance division is integrated effectively with other business lines. Monitor expenses and manage resources effectively to meet financial targets. KNOWLEDGE, SKILLS & ABILITIES: • Strong leadership skills and ability to manage a high-performing team. • Excellent communication skills, both oral and written. • Strong analytical and problem-solving skills. • Ability to develop and implement sales strategies to meet revenue targets. • Ability to work collaboratively with other departments to achieve organizational goals. EDUCATION & EXPERIENCE: Bachelors' Degree or equivalent working experience Minimum 5+ years of insurance sales experience with a carrier or broker with a strong knowledge of Medicare Passion and a track record of building your business, exceptional discipline and self-motivation puts success in your control Demonstrated track record of meeting or exceeding annual new business goals Travel as required Strong relationship management skills along with incredible empathy and understanding of the needs of our customers, both insureds and their agents alike Strong strategic thinker who is willing to challenge our ideas and growth strategies Calm under pressure; you have excellent organizational skills, integrity, and great follow-through on tasks; you are comfortable challenging norms while working collaboratively with colleagues at all levels of the organization Natural curiosity; you love learning how things work and you are always looking for innovative improvements Perks Of Working at The Baldwin Group Recognized by multiple sources as a great place to work Open PTO policy, plus up to 12 federal holidays Complete health benefits package 401K with company matching Mileage and cell phone reimbursement Company card to set up events, socials, trainings Dedicated marketing support Access to world class technology to recruit and advertise And more… #LI-KL1 IND1 Click here for some insight into our culture! The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.
    $72k-92k yearly est. Auto-Apply 8d ago
  • Regional Operations Director - North & Central Florida

    Florida ENT Associates

    Regional director job in Orlando, FL

    Job DescriptionSummary Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations. Scope & Focus Scope: Multi-site management (5-15+ care centers or service lines) Focus Areas: Operational standardization, performance management, growth enablement, and people leadership Reports To: Vice President of Operations Direct Reports: Practice Managers, Supervisors, and select administrative leaders Key ResponsibilitiesOperational & Financial Performance Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives. Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses. Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities. Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team. Conduct monthly site audits for compliance, facility standards, and patient safety readiness. Leadership & People Development Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness. Establish clear management rhythms: Daily: Site-level huddles driven by Practice Managers Weekly: Regional review meetings focused on performance metrics and issue resolution Monthly: Regional scorecard reviews with VP of Operations Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives. Physician Relationship Management Serve as primary liaison between operational leadership and physicians. Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers. Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers. Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards. Strategic Execution & Growth Lead operational rollout of new services, technologies, and acquisitions within assigned region. Partner with Business Development on due diligence, onboarding, and implementation phases of new practices. Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption. Compliance, Risk & Quality Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up. Enforce safety, facility, and quality standards through structured checklists and site visit programs. Lead remediation of audit findings and maintain readiness for internal or external inspections. MSO & Cross-Functional Collaboration Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations). Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.). Cascade enterprise communications and ensure field readiness for new initiatives. Key Skills & Competencies Category Competencies Driving Results Accountability, prioritization, decision-making, problem-solving Operational Leadership Workflow design, resource allocation, data interpretation, standardization Interpersonal Relationship building, communication, conflict resolution, negotiation Change Leadership Adaptability, implementation discipline, continuous improvement mindset Cultural Leadership Modeling values, fostering engagement, developing people Qualifications • Bachelor's Degree required; Master's preferred. • 5-7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred). • Proven record of operational performance improvement and leadership of multi-location teams. • Strong analytical, communication, and organizational skills. #IDcentral
    $74k-124k yearly est. 11d ago
  • Regional Operations Excellence Director

    Everstory Partners

    Regional director job in Altamonte Springs, FL

    Why Everstory At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. At the heart of our mission is a deep understanding of the profound and complex nature of grief. Every person's journey through loss is unique, and we are committed to providing compassionate and personalized support. We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local partners' role is to be a steady presence, a source of comfort and guidance, and a partner in celebrating the life and legacy of the person who has passed. The Impact You Will Make The Regional Operations Excellence Director is a senior leadership role focused on driving consistency of operations and the optimization of processes, procedures, and service quality. With a commitment to continuous improvement, this role supports the SVP of Operations and corresponding AVPs of Operations in executing organization wide programs, projects, and initiatives to Everstory Partner's standard of excellence, improving overall compliance and competence of the field Operations teams. Responsibilities Track and communicate organization-wide programs and projects on a weekly, monthly, quarterly, and annual basis to ensure alignment with business goals and objectives related to the time periods. Develop both strategic and tactical plans outlining all process steps needed to achieve the desired compliance and competence goals for each organization-wide program and/or project. Guide area and location level teams through change management required by operational excellence initiatives; leading through influence. Identify areas for improvement in systems, processes, and procedures to enhance overall execution of operations initiatives and service quality. Measure and report on field operations effectiveness as related to organization-wide programs and projects to ensure defined business goals are met or exceeded; identifies locations or areas that struggle to meet goals and puts remediation strategies in place. Partner with Support Center department leadership during the planning, implementation, and ongoing support phases of programs/projects to execute effectively at the location level. Communicate effectively with stakeholders at all levels, providing regular updates on project/program progress and challenges. Core Competencies Compassion - Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pains of others. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Ethics and Values - Adheres to appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches. Role Competencies Business Acumen - Knows how businesses work. Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting their business and organization. Is aware of how strategies and tactics work in the marketplace. Drive for Results - Can be counted on to exceed goals successfully. Is constantly and consistently one of the top performers. Steadfastly pushes self and others for results. Peer Relationships - Can quickly find common ground and solve problems for the good of all. Is seen as a team player and is cooperative. Easily gains trust and support of peers. Encourages collaboration. Problem Solving - Probes all fruitful sources for answers. Can see hidden problems. Is excellent at honest analysis. Planning - Accurately scopes out length and difficulty of tasks and projects. Sets objectives and goals. Breaks down work into the process steps. Measures performance against goals. Evaluates results. Motivating Others - Can motivate many kinds of team or project members. Pushes tasks and decisions down. Invites input from each person and shares ownership. Is someone people like working with. Requirements Bachelor's degree in business, operations management, or relevant field. 5+ years of experience in a multi-site, operations leadership role. Proven track record of implementing successful programs and projects across an area, region, or organization. Strong computer skills with high level proficiency with Microsoft Excel, Outlook, PowerPoint, Word, and expense management/travel management platform. Highly detail oriented with strong organization and time management skills. Proactive business approach, with the ability to influence teams without direct supervisory authority. Ability to build rapport across organization with peers, leaders, and departments. Excellent communication skills, both written and verbal. Work Environment Remote field-based or Florida Support Center, M-F required, some weekends as needed. This position may operate in a professional office environment which may be noisy or disruptive at times. The role routinely uses standard office equipment such as computers and phones. This is a full-time position reporting to the SVP of Operations with typical office hours and additional time as needed. Travel required by automobile or airplane; up to 60%. Our Investment in You Everstory Partners is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. As part of our ongoing commitment, we offer a competitive benefits package for our Full-Time Employees including: Medical, Dental, Vision, Life, AD&D and STD Insurance Tuition Reimbursement Career Advancement and Training Funeral and Cemetery Benefits Employee Referral Bonus 401k with Company Match Everstory Partners is an Equal Opportunity Employer and is committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. The pay range for this role is based on a wide range of factors that are considered in making compensation decisions regardless of race, gender, age, religion, or any other protected characteristic. They include skill set, experience and training, licensure and certification, and other business and organizational needs. This range estimate has been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the circumstances of each hire. Salary Description Annual base $125,000 plus bonus
    $74k-124k yearly est. 60d+ ago
  • Regional Sales Director, Learning Environments

    Lakeshore Learning Materials 4.8company rating

    Regional director job in Orlando, FL

    At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we've grown into a global community-with a thriving e-commerce business, multiple catalogs, 60 retail stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we're working better, smarter and faster than ever-and setting our sights even higher. We're building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other's passions and curiosity, take risks, try new things, and believe that every new day brings opportunities for growth. Job Description We are seeking a Regional Sales Director, Learning Environments to secure new and repeat business by building strong relationships with key customers and stakeholders. In this role, you will visit schools, city/community colleges, architecture and design firms, and trade shows to assess emerging trends and ongoing needs. The position also requires prospecting new leads with city, county and state government officials, university administrators and community-based organizations. Applicants should possess sharp presentation skills and the ability to speak to customer needs at all levels. The ideal candidate also has robust project management skills, as well as a strong work ethic and team-player mentality. A day on the job looks like this: Act as a Lakeshore brand ambassador, promoting our value proposition to customers at all levels Sell in the field with a focus on K-12 FF&E opportunities, cultivating relationships within school districts and school sites directly across all levels Take responsibility for a designated geographical area and own your business Attend bid openings and provide direction for bid responses Own projects through entire sales process from lead generation through installation Collaborate with managers to delegate tasks and responsibilities to project team members Host product presentations and events designed to familiarize customers with proprietary services Influence customers and other key stakeholders to specify Lakeshore furniture Initiate conversations and relationships with district leadership along with supporting Outside and Inside Sales team with their own regions Pursue bond opportunities and position Lakeshore where appropriate Work with Inside Sales team and Marketing group to fine-tune messaging and collateral materials to support your markets Partner with Sales, Retail and our Professional Development to support the needs of local educators Provide support to guide sales strategy, relationship management and mentorship based on specific region/territory Maintain an ongoing awareness of local, state and national trends and funding opportunities in K-12 FF&E Travel as needed to identify nuances of current/emerging markets within designated region and participate in conferences to promote the Lakeshore brand Manage your own sales pipeline opportunities throughout the entire sales process. Support sales pipeline opportunities identified by Outside and Inside Sales team and assist with account mapping to ensure all key stakeholders are identified and develop action plans when possible Qualifications Got the skills and experience? Here's what we're looking for: Bachelor's degree strongly preferred; job-related experience may be substituted in lieu of degree 6 years of experience in sales, or equivalent work experience Background in K-12 furniture sales, A&D presentation experience (Product presentations, CEUs, etc). Strong understanding of how school districts and school sites make FF&E procurement decisions Proficiency with Microsoft Word, Outlook and Salesforce Strong written and verbal communication skills Excellent administrative, organizational skills, and timely follow up required. Ability to travel as needed with overnight stays 50% to 75% of time Located in: Tampa, Orlando, Jacksonville, Miami Additional Information And here's our end of the bargain! Salary: $100,000 - $115,000 Uncapped commission structure Paid leave for new parents to support work/life balance and family bonding Excellent medical/dental and vision coverage-EPO, PPO and HSA 401(k) retirement plan with company contribution (because you will retire someday) Flexible benefit options-choose what you like, ignore the rest Generous employee discount on products At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve. We know we couldn't do the extraordinary things we're doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work-it's a great experience to be part of. Day in and day out, we give everything we've got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we're constantly on the lookout for people to join us. So if you're a down-to-earth professional who shares our desire for making a difference, we'd love to hear from you. To learn more about Lakeshore, visit ********************************* Equal Employment Opportunity Policy People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent-not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren't equal, we all lose. To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy. Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees. Please see the E-Verify Participation Poster and Know Your Rights Poster in English and Spanish for more information. INDRLL1
    $100k-115k yearly 60d+ ago
  • Regional Property Manager

    Broad Management Group LLC 4.0company rating

    Regional director job in Daytona Beach, FL

    Job DescriptionDescription: Regional Property Manager - Florida The Regional Property Manager oversees multiple residential properties within the Central Florida region, ensuring operational excellence, financial performance, and team development. This role requires a minimum of four years of experience in multi-family property management, with proven ability to lead teams, manage priorities, and deliver results. The Regional Property Manager serves as a strategic leader to achieve company objectives, ensure compliance, and maintain high tenant satisfaction. ________________________________________ Key Responsibilities Operational Management Oversee day-to-day operations of multiple properties, ensuring efficiency and adherence to company policies and procedures. Conduct regular property visits to monitor performance, appearance, and compliance. Collaborate with Property Managers to ensure the timely completion of maintenance and capital improvement projects. Financial Performance Develop, review, and manage annual budgets for properties within the portfolio. Monitor revenue goals, control expenses, and ensure financial targets are met or exceeded. Analyze financial reports and implement strategies to optimize NOI (Net Operating Income). Team Leadership Recruit, train, and mentor Property Managers and on-site staff, fostering professional growth. Conduct performance reviews, provide feedback, and address performance-related issues promptly. Promote a culture of collaboration, accountability, and excellence. Tenant Relations Address escalated tenant concerns and ensure high levels of tenant satisfaction. Implement resident retention strategies to minimize turnover. Ensure leasing and marketing strategies are effectively executed. Compliance & Risk Management Ensure compliance with federal, state, and local laws, including fair housing regulations. Monitor risk management policies and procedures to mitigate liability. Ensure properties adhere to health and safety standards. Reporting Provide regular updates to executive leadership regarding property performance and strategic initiatives. Compile reports on occupancy rates, leasing activity, budget variances, and other key metrics. Lead weekly WOC calls with RVP (occupancy, collections, financial reviews, property challenges). Conduct monthly property visits with RVP to ensure RM visits follow protocol. Complete monthly and quarterly BVR reviews with RVP. Travel Requirements Initially weekly visits for 8 weeks or until property is 95% stable for a month. Once stable, biweekly visits or weekly if occupancy is below 90%. Flexibility required depending on unique property needs. #OFFICE25 Requirements: Qualifications Minimum of 4 years' experience in multi-family property management, with regional oversight strongly preferred. Strong organizational and managerial skills with the ability to lead, motivate, and hold teams accountable. Proven success in achieving operational and financial goals. Excellent communication, problem-solving, and decision-making skills. Knowledge of Fair Housing laws, landlord/tenant regulations, and property compliance standards. Ability to travel throughout the Florida region as needed.
    $53k-75k yearly est. 23d ago
  • Area Director of Business Development

    Gentiva Hospice

    Regional director job in Orlando, FL

    Drive Growth. Lead Teams. Make a Difference. Are you a healthcare sales leader with a proven track record of driving referral growth, leading high-performing teams, and building strategic partnerships? We're seeking an experienced Area Director of Business Development to lead sales strategy and manage a team of business development professionals across a defined hospice territory. This high-impact role reports directly to the Area Vice President of Business Development and is responsible for driving census growth, optimizing sales performance, and developing new business opportunities in alignment with organizational goals. What You'll Do: Lead and mentor a team of business development representatives, including hiring, onboarding, coaching, and performance management Develop and implement territory-specific sales strategies to meet or exceed census growth and admission targets Identify and cultivate referral sources through community engagement, physician relationship building, facility partnerships, and outreach Analyze sales data, market trends, and referral patterns to improve effectiveness and strategy Provide regular field coaching, joint sales calls, and ongoing professional development to your team Maintain continuity with existing referral partners while actively pursuing new market opportunities Collaborate with internal clinical, operational, and executive teams to ensure seamless onboarding of new patients Represent the company at community events, industry conferences, and partner meetings to promote brand awareness and referral relationships Monitor compliance with sales methodologies, performance metrics, and regulatory requirements Support and implement short- and long-range growth goals aligned with company initiatives About You What You Bring:Education: Bachelor's degree required (Healthcare Administration, Business, Marketing, or related field preferred) Experience: Minimum 3 years of direct sales experience in the healthcare service industry (Hospice, Home Health, DME, Palliative Care, or Post-Acute preferred) 1+ years of healthcare sales leadership experience required Proven ability to lead teams, exceed sales quotas, and build lasting referral partnerships Experience using CRM systems, referral tracking software, and Microsoft Office (Excel, PowerPoint, Outlook) Prior experience with HomeCare HomeBase (HCHB) preferred A top-performer with a track record of achieving growth goals in a metrics-driven environment Other Requirements: Valid driver's license and auto insurance (travel required across assigned territory) Ability to travel routinely within the area to conduct field visits, training, and partner development (up to 75%) We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): Competitive Pay 401(k) with Company Match Career Advancement Opportunities National & Local Recognition Programs Teammate Assistance Fund Additional Full-Time Benefits: Medical, Dental, Vision Insurance Mileage Reimbursement or Fleet Vehicle Program Generous Paid Time Off + 7 Paid Holidays Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) Free Continuing Education Units (CEUs) Company-paid Life & Long-Term Disability Insurance Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Apply Today Step into a role where you can lead with purpose, innovate for growth, and build strong teams that change lives. Legalese This is a safety-sensitive position Employee must meet minimum requirements to be eligible for benefits Where applicable, employee must meet state specific requirements We are proud to be an EEO employer We maintain a drug-free workplace keywords: Area Director of Business Development, Healthcare Sales Director, Hospice Sales Leader, Home Health Business Development, Regional Sales Manager - Healthcare, Director of Referral Development, Growth and Outreach Director, and Marketing Director - Hospice Location Gentiva Hospice Our Company At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care Home health care: Heartland Home Health Advanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.
    $53k-101k yearly est. Auto-Apply 60d+ ago
  • Regional Patient Access Manager - Rare Disease RPAM - Southeast

    Neurocrine Biosciences 4.7company rating

    Regional director job in Orlando, FL

    Who We Are: At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs. What We Do: Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. ( *in collaboration with AbbVie ) About the Role: The Regional Patient Access Manager (RPAM) is responsible for three (3) main functions: 1) to provide field access support services and education to Healthcare Professionals (HCPs), helping to maximize patient access to Company products and accelerate time to treatment. 2) communicating with all Specialty Pharmacies (SPs), Closed Door Pharmacies (CDPs) - including Genoa, and Patient-Physician Services (HUB partner) in support of Neurocrine Biosciences marketed products in the U.S. 3) building and upholding the integrity of Neurocrine Biosciences pharmacy distribution network by conducting all vetting activities within an assigned geography, including communication of approval, and denial or any subsequent removal from the network. Provide support & education to all HCP entities on coverage issues for on-label prescriptions for Company products already in process; access support services, processes and forms; education on payer specific coverage issues and Company patient financial support programs. Subject matter expert on regional and national payer coverage policies & processes. Work cross-functionally and collaboratively with field sales, network pharmacies, market access, commercial analytics and operations. Work closely with Payer Marketing, creating material useful in building customers' awareness of critical coverage requirements. In addition, the RPAM will be a key operational professional ensuring the distribution network is operating at the highest levels of effectiveness by utilizing end-user feedback. The RPAM will continuously monitor processes, propose new strategies related to workflow and share best practices with trade leadership on specialty distribution efficiency. _ Your Contributions (include, but are not limited to): Builds and sustains relationships with pharmacies, physicians and their office staff and other HCPs to help resolve coverage problems for written prescriptions already in process Works cross-functionally with field sales leadership, specifically Regional Sales Managers (RSM), Account Specialists, national account directors (NAD), network pharmacies, and home office colleagues within market access and other related functional departments, such as commercial analytics and operations, to support patient access with specific payers Provides training and education to HCPs on payor specific coverage policies and documentation requirements, appeals processes for specific payers and patient financial assistance support programs, including Company copay assistance program and patient assistance program for relevant audiences, including internal and external customers Introduces technology options (e.g-CoverMyMeds) for electronic Patient Access (PA) submission, explains payer criteria, forms, processes, PA, Letter of Medical Necessity, appeals, step edits, formulary exception requests and provides support for other related coverage issues and documentation requirements. Problem solves and conducts case resolution Communicates effectively and compliantly with field sales, corporate office employees, HCPs, network pharmacies and HUB employees to help identify and resolve coverage and patient access issues Identifies and communicates payer issues with National Account Directors (NAD) team Interfaces with local closed-door pharmacies and LTC pharmacies providing support services and education Communicates regularly to management the opportunities and challenges related to patient access issues Presents insight into payer coverage policies and processes at internal business reviews and national/regional sales meetings Conducts Patient Access workshops during POA meetings and assists with new hire training, as needed Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment Builds and upholds the company's pharmacy distribution network through the vetting process, maintaining its integrity and monitoring pharmacies to ensure their effective and efficient operations Other duties as assigned Requirements: BS/BA degree in related field AND 6+ years of pharma/biotech commercial experience, with 2+ years of experience with specialty pharmacy/market access. Specialty product experience, with CNS preferred. Previous experience in other functions in pharma/biotech desired OR Master's degree or MBA preferred AND 4+ years of related experience OR PharmD or PhD AND 2+ years of related experience Strong understanding of specialty pharmacies, managed care, pharmacy benefit managers and government payers and their impact on product access Excellent working knowledge of patient support programs, including reimbursement support, financial assistance adherence programs, etc. Strong understanding of prescription adjudication process Ability to communicate payer coverage criteria and prior authorization processes Previous experience in other functions in pharma/biotech desired; i.e- sales, management, marketing, managed markets etc. Possesses good understanding of current issues within the marketplace, pharmaceutical industry, and national health care system Ability to travel overnight up to 60% (travel consists of working with field sales, attending business meeting, industry meetings, and working with key customers) These roles will be geographically dispersed across the US Has knowledge of best practices in the functional discipline and familiarity with the broader underlying concepts of related business disciplines Works to improve tools and processes within functional area Developing reputation inside the company as it relates to area of expertise Ability to work as part of and lead multiple teams Exhibits leadership skill and ability, typically leads lower levels and/or indirect teams Excellent computer skills Excellent communications, problem-solving, analytical thinking skills Sees broader picture, impact on multiple departments/divisions Ability to meet multiple deadlines across a variety of projects/programs, with a high degree of accuracy and efficiency Excellent project management skills and ability to work in a cross functional environment and handle multiple tasks Excellent interpersonal skills and cross functional team success Neurocrine Biosciences is an EEO/Disability/Vets employer. We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description. _ The annual base salary we reasonably expect to pay is $142,600.00-$194,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position offers an annual bonus with a target of 30% of the earned base salary and eligibility to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
    $142.6k-194k yearly Auto-Apply 24d ago
  • Associate Center Operations Director - Orlando Market

    Chenmed

    Regional director job in Orlando, FL

    We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to joinour team. The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction. Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency. Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care. Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care. Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care. Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement. Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands. Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team. Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience. Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals. Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software Spoken and written fluency in English This position requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required PAY RANGE: $81,202 - $116,002 Salary EMPLOYEE BENEFITS We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Onsite
    $81.2k-116k yearly 3d ago
  • Regional Operations Excellence Director

    Everstory Partners

    Regional director job in Altamonte Springs, FL

    Job DescriptionDescription: Why Everstory At Everstory Partners, our mission is to create supportive spaces where individuals and families can find solace, meaning, and hope in the midst of loss. At the heart of our mission is a deep understanding of the profound and complex nature of grief. Every person's journey through loss is unique, and we are committed to providing compassionate and personalized support. We also believe that grief is not a problem to be solved or a burden to manage alone, but rather a natural and beautiful part of the human experience. Backed by our national strength and our local partners' role is to be a steady presence, a source of comfort and guidance, and a partner in celebrating the life and legacy of the person who has passed. The Impact You Will Make The Regional Operations Excellence Director is a senior leadership role focused on driving consistency of operations and the optimization of processes, procedures, and service quality. With a commitment to continuous improvement, this role supports the SVP of Operations and corresponding AVPs of Operations in executing organization wide programs, projects, and initiatives to Everstory Partner's standard of excellence, improving overall compliance and competence of the field Operations teams. Responsibilities Track and communicate organization-wide programs and projects on a weekly, monthly, quarterly, and annual basis to ensure alignment with business goals and objectives related to the time periods. Develop both strategic and tactical plans outlining all process steps needed to achieve the desired compliance and competence goals for each organization-wide program and/or project. Guide area and location level teams through change management required by operational excellence initiatives; leading through influence. Identify areas for improvement in systems, processes, and procedures to enhance overall execution of operations initiatives and service quality. Measure and report on field operations effectiveness as related to organization-wide programs and projects to ensure defined business goals are met or exceeded; identifies locations or areas that struggle to meet goals and puts remediation strategies in place. Partner with Support Center department leadership during the planning, implementation, and ongoing support phases of programs/projects to execute effectively at the location level. Communicate effectively with stakeholders at all levels, providing regular updates on project/program progress and challenges. Core Competencies Compassion - Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pains of others. Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Ethics and Values - Adheres to appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches. Role Competencies Business Acumen - Knows how businesses work. Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting their business and organization. Is aware of how strategies and tactics work in the marketplace. Drive for Results - Can be counted on to exceed goals successfully. Is constantly and consistently one of the top performers. Steadfastly pushes self and others for results. Peer Relationships - Can quickly find common ground and solve problems for the good of all. Is seen as a team player and is cooperative. Easily gains trust and support of peers. Encourages collaboration. Problem Solving - Probes all fruitful sources for answers. Can see hidden problems. Is excellent at honest analysis. Planning - Accurately scopes out length and difficulty of tasks and projects. Sets objectives and goals. Breaks down work into the process steps. Measures performance against goals. Evaluates results. Motivating Others - Can motivate many kinds of team or project members. Pushes tasks and decisions down. Invites input from each person and shares ownership. Is someone people like working with. Requirements: Bachelor's degree in business, operations management, or relevant field. 5+ years of experience in a multi-site, operations leadership role. Proven track record of implementing successful programs and projects across an area, region, or organization. Strong computer skills with high level proficiency with Microsoft Excel, Outlook, PowerPoint, Word, and expense management/travel management platform. Highly detail oriented with strong organization and time management skills. Proactive business approach, with the ability to influence teams without direct supervisory authority. Ability to build rapport across organization with peers, leaders, and departments. Excellent communication skills, both written and verbal. Work Environment Remote field-based or Florida Support Center, M-F required, some weekends as needed. This position may operate in a professional office environment which may be noisy or disruptive at times. The role routinely uses standard office equipment such as computers and phones. This is a full-time position reporting to the SVP of Operations with typical office hours and additional time as needed. Travel required by automobile or airplane; up to 60%. Our Investment in You Everstory Partners is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. As part of our ongoing commitment, we offer a competitive benefits package for our Full-Time Employees including: Medical, Dental, Vision, Life, AD&D and STD Insurance Tuition Reimbursement Career Advancement and Training Funeral and Cemetery Benefits Employee Referral Bonus 401k with Company Match Everstory Partners is an Equal Opportunity Employer and is committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. The pay range for this role is based on a wide range of factors that are considered in making compensation decisions regardless of race, gender, age, religion, or any other protected characteristic. They include skill set, experience and training, licensure and certification, and other business and organizational needs. This range estimate has been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the circumstances of each hire.
    $74k-124k yearly est. 20d ago

Learn more about regional director jobs

How much does a regional director earn in Sanford, FL?

The average regional director in Sanford, FL earns between $38,000 and $139,000 annually. This compares to the national average regional director range of $41,000 to $147,000.

Average regional director salary in Sanford, FL

$73,000
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