Associate Center Operations Director - Chicago Market
Regional director job in Chicago, IL
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Associate Center Operations Director is responsible for center operations, including center performance, scheduling optimization, patient experience and center culture (turnover/engagement). The incumbent in this role will have primary responsibility for day-to-day center operations, including direct supervision of employees. The incumbent is accountable for ensuring the needs of the center, as well as, its physicians, clinicians, care teams, patients and visitors are met.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
Patient Experience: Enhances the overall patient experience by implementing best practices and addressing patient feedback to improve satisfaction.
Slot Utilization: Optimizes the utilization of available appointment slots to maximize patient access and operational efficiency.
Slots Quality: Ensures the quality of appointment slots, maintaining a balance between availability and the needs of patients
Available and Accessible: Ensures that the team is readily available and accessible to all patients, reducing wait times and barriers to care.
Disenrollment: Monitors and manages patient disenrollment rates, identifying and addressing causes to retain patients and improve continuity of care.
Orphan Patients: Identifies and manages orphan patients (those without assigned primary care providers) to ensure they receive continuous and coordinated care.
Center Culture (Engagement): Cultivates a positive center culture that promotes team engagement and a collaborative working environment. Implement initiatives to boost staff morale and engagement.
Center Workforce Planning: Develops and executes effective workforce planning strategies to ensure the center is adequately staffed to meet patient needs and operational demands.
Onboarding of Line Staff: Oversees the onboarding process for new line staff, ensuring they receive comprehensive training and support to integrate smoothly into the team.
Teammate Retention (Turnover): Implements strategies to improve teammate retention and reduce turnover rates. Foster a supportive environment that encourages long-term commitment and career growth.
Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
Ability to build relationships. Understands the power of relationships and fosters a culture of collaboration and mutual respect. Build strong connections with staff, patients, and external partners to enhance the overall experience.
Strong business acumen and acuity with a data driven mindset. Utilizes a data-driven approach to inform decision-making. Analyze key performance indicators and metrics to identify areas for improvement and track progress towards goals.
Team builder. Ability to develop and implement strategies to engage and develop team members. Promote a positive work environment that supports professional growth and high levels of job satisfaction. Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
Intermediate working knowledge of Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
Spoken and written fluency in English
This position requires use and exercise of independent judgment
EDUCATION AND EXPERIENCE CRITERIA:
BA/BS degree in Healthcare Administration, Business Administration, a Biological Science program or a closely related discipline required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis required
A minimum of 5 years of related work experience in a medical clinic, hospital setting, or similar environment required
A minimum of 3 years supervisory/managerial experience in a medical clinic, hospital setting, or similarly regulated environment required
$81,202/$116,002 Salaried
Employee Benefits ******************************************************
PAY RANGE:
$81,202 - $116,002 Salary
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
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Senior Vice President of Technology
Regional director job in Chicago, IL
Banner Solutions is more than a typical door hardware distributor - we're obsessed with making our customers' jobs easier through our inventory availability, product findability, and top-tier customer support. Our expertise spans commercial, electronic access control, residential hardware, and locksmith supplies, supported by an extensive e-commerce platform featuring products from over 260 manufacturers.
Summary
As the Head of Information Technology, you will play a pivotal role in leading the design, development, and implementation of our organizational information systems, software applications, and IT infrastructure. This executive leadership position requires expertise in directing IT strategies, managing teams, and aligning technology initiatives with the company's goals and objectives.
Primary Responsibilities
Serve as a key member of the executive team, contributing to the identification and integration of emerging technologies in line with organizational objectives. Lead the development of mission-critical applications supporting long-term company goals.
Spearhead technology planning efforts, collaborating with department heads in Operations, Finance, eCommerce, Supply Chain, HR, and Sales to establish and prioritize a comprehensive technology roadmap.
Ensure the stability, fitness, and scalability of our ERP platform and associated applications, supporting daily operational needs, customer excellence initiatives, and aligning with our growth and strategic business plans.
Demonstrate strong proficiency in implementing and supporting Warehousing and Distribution technologies, specifically Warehouse Management Systems (WMS), in a high-volume, fast-paced environments.
Collaborate closely with operational, financial, and sales leaders to understand their technology needs, prioritize initiatives, and develop a cohesive technology strategy that supports both tactical and strategic goals.
Provide direction and leadership to development teams, ensuring alignment with best practices, effective resource allocation, and successful project prioritization.
Drive risk management efforts, oversee resource allocation, and ensure the implementation of development best practices while maintaining control and ensuring the achievement of objectives.
Conduct ongoing research on new systems, software products, and services, making informed recommendations aligned with the company's technology needs and future growth plans.
Qualifications
Proven track record of executive leadership in Information Technology with at least 8 years of experience in a similar capacity.
Expertise in managing ERP systems, Warehouse Management Systems, and implementing technology solutions in dynamic, high-volume environments.
Strong interpersonal and communication skills with the ability to collaborate effectively with cross-functional teams and C-suite executives.
Demonstrated strategic planning abilities with a focus on aligning technology initiatives with business objectives.
Bachelor's degree in information technology, Computer Science, or a related field; MBA or relevant advanced degree preferred.
Competencies
Leadership: Inspires and motivates teams, providing clear direction and fostering a culture of innovation and excellence. Demonstrates strategic thinking and vision, guiding the IT department toward achieving organizational objectives.
Strategic Planning: Capable of developing and executing comprehensive technology strategies aligned with business goals. Possesses the ability to anticipate future technology needs and trends and integrate them into the company's strategic plan.
Collaboration and Relationship Management: Strong collaborative skills, able to build and maintain relationships with cross-functional teams, department heads, and C-suite executives. Effectively communicates IT initiatives and strategies to various stakeholders.
Problem-Solving and Decision-Making: Exhibits strong analytical and problem-solving abilities to address complex IT challenges. Makes informed decisions based on data analysis, business insights, and industry best practices.
Change Management and Adaptability: Demonstrates flexibility and adaptability in managing changes, technology implementations, and evolving business needs. Leads teams through transitions effectively, minimizing disruptions and maximizing efficiency.
Team Leadership and Development: Proven ability to lead, mentor, and develop high-performing teams. Creates an environment conducive to continuous learning, growth, and collaboration within the IT department.
Risk Management and Governance: Skilled in risk assessment, mitigation, and governance to ensure the security, compliance, and reliability of IT systems and operations.
Vendor and Resource Management: Experience in managing external vendors, contracts, and resources effectively to ensure delivery of quality services and products aligned with organizational needs.
We foster an inclusive and supportive team culture that values diversity and collaboration and therefore encourage qualified candidates with relevant experience to apply, even if they do not meet all the listed qualifications.
Vice President of Retail Operations
Regional director job in Chicago, IL
Brick Executive SEarch has been exclusively retained to search for a Director of Retail Operations for a 40 store lifestyle boutique of womens apparel, footwear and accessories that is in high growth mode. Many more stores to come given the very positive trajectory this brand is realizing.
The Position
Director of Retail Operations
Location
Corporate Headquarters in Chicago with 50-75% travel to 40 stores
Overview
Lead operational efficiencies and discipline for the Brands Fashion's 40 stores. Focus on store layout, inventory management (60k+ SKUs), compliance, new store openings, budgeting, loss prevention, and customer experience in a fast-fashion environment. Collaborate with regional managers and use tools like StoreForce for tracking.
Key Responsibilities
Operational Efficiencies: Develop and implement processes to streamline inventory, supply chain, and daily operations; identify cost-saving opportunities; monitor KPIs for performance.
Store Discipline & Standards: Enforce consistent standards for store layout, merchandising, visual displays, cleanliness, and compliance; conduct regular audits during travel; oversee health, safety, and loss prevention.
Inventory Management: Oversee handling of 40k+ active SKUs; optimize stock levels, turnover, replenishment, and vendor relations in fast-fashion cycle.
New Store Openings: Plan, execute, and support launches of new stores, including site selection, layout design, setup, initial operations, and tech integration.
Travel & Field Support: Visit stores frequently (50-75% time on road) to train staff, resolve issues, ensure alignment, and drive operational excellence.
Technology Utilization: Leverage StoreForce and other tools for metrics; integrate CRM, POS systems; drive tech solutions for efficiency.
Team Leadership: Recruit, train, develop, and motivate staff; coordinate with regional managers; provide guidance on best practices; build succession plans.
Financial Management: Develop budgets, manage P&L, control costs, analyze financial metrics, and ensure profitability.
Customer Experience: Define and enhance in-store customer journey, service standards, and engagement to build loyalty.
Cross-Functional Collaboration: Partner with merchandising, marketing, IT, and other teams for aligned strategies; communicate initiatives effectively.
Qualifications
Experience: 8+ years in retail operations, preferably fast fashion or apparel; proven track record in multi-store management, new openings, and high-SKU environments.
Skills: Strong in process optimization, inventory systems, leadership, analytics, P&L management; proficient with retail tech (e.g., StoreForce, POS, CRM); excellent communication and negotiation.
Education: Bachelor's in Business, Retail Management, or related field; MBA preferred.
Other: Willingness for extensive travel; analytical mindset; ability to drive change in dynamic, fast-paced environment; knowledge of industry trends and compliance.
Regional Director of Human Resources
Regional director job in Skokie, IL
Eden Senior Care,
founded in 2016, is a growing Healthcare Management company, focused on managing and operating Skilled Nursing, Rehabilitation and Assisted Living communities in Minnesota, Wisconsin, and Ohio. Our mission with each community is to support their success by providing strong leadership, corporate support, and the resources and tools to realize their goals. Eden promotes and encourages the success of each of its employees and values the individual experience of its guests and their families.
Position: Regional Director of Human Resources
Job Summary:
The Regional Director of Human Resources is responsible for the support and management of their local HR representatives in their regional area. Their day-to-day job is instruction, support, and assistance for all HR functions of their local indirect reports, to ensure seamless HR functionality and best practices for an exemplary Human Resource experience for all employees at their facility.
Essential Job Functions:
Every effort has been made to make your job description as complete as possible. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment to the position. Duties, responsibilities, and activities may change at any time with or without notice.
Operational:
Comprehend the strategic and day-to-day operations to provide consultation on and develop tracking plans and compliance for onboarding, responding to complaints, garnishments, DOL requirements, employee files, compensation and benefits, and other local HR responsibilities.
Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
Acts as an advisor/coach by providing HR expertise and guidance on HR policies, disciplinary matters, and when appropriate on HR-related matters - coaching, counseling, performance management, career development, resource planning, succession planning, employee relations, and employee engagement and retention.
Works directly with facilities to assist/support them in carrying out their responsibilities on personnel matters, day-to-day activities, and other HR-related issues, as well as stepping in to help train or other issues as needed.
Assist local HRs in HR-related audits by government agencies or third-party auditing firms as needed.
Help guide, reeducate, and perform performance reviews or PIPs as needed with HRs in their region - both for employees there and the local HR themselves.
Responsible to be the first option for direction, training, or general questions for all local HRs and otherwise be a resource for best practices at the local HR level.
Onboard, train, support, and reeducate local HRs as needed, and report back to upper management any issues at the local HR level.
Tasked with assisting with, planning, and/or managing projects along with eh VP and the Corporate HR team to improve the overall HR experience and streamline or improve current processes.
May serve as local HR contact or fill in for facilities without HR on a short-term basis as needed.
Travel to facilities to assist, audit, or train on all HR practices as needed.
Strategic:
Manages and resolves complex employee relations issues. When needed, conducts and/or supports effective, thorough, and objective investigations and escalates to Senior Leadership for the business unit to ensure consistency.
Works closely with the Human Resources leadership and employees to improve work relationships, create culture, build morale, and retention.
Helps draft and communicate new HR practices, and changes in policy, as well as shaping the future of the HR role and responsibilities for the team - specifically to update current practices for better results and compliance, and to address changes in state, federal, and other regulations.
Responsible to help create and implement, train employees and track roll out of new HR processes and procedures as defined by the VP of People Operations and other senior leadership when needed.
Helps research new requirements and trends and helps steer the course of the HR role to adapt and adjust to these new or changing objectives.
Identifies leadership and behavioral training needs for business, evaluates and monitors these training programs, and tracking plans to ensure success and completion.
Reports back to VP and RDO's on issues or concerns at the local HR level and makes recommendations for change and/or performance improvement or termination.
Helps determine bigger picture issues for the HR role - at both the local level and globally, and with employees as well to help adjust processes at the local level to streamline the employee experience and reduce turnover where possible.
Help guide management on moving the HR roles and responsibilities into new processes or practices in order to ensure the HR role is adapting to the needs of the position as they change.
Responsible for improving the level of organization and responsiveness of the HRs to all HR initiatives from the HRs in their region.
Step in and help with all HR initiatives at the local level or higher as needed.
Other duties as assigned.
Supervisory/People Management Responsibilities:
This position has no direct supervisory responsibilities.
Required Education and Experience:
Bachelor's degree in human resources or comparable combination of education and human resources-related experience.
PHR/SPHR a plus but not required.
3 to 7 years previous human resources experience solving complex human resources matters.
Working knowledge of multiple human resource disciplines with a focus on employee relations, staffing, performance management, and succession planning. Including a solid comprehension of federal and state employment laws.
High level of computer skills with high proficiency in MS Suite products.
Excellent interpersonal skills both verbal and written.
Highly detailed and ability to analyze and interpret results to create effective solutions.
Able to work in a fast-paced environment and leverage past experience to make solid decisions for the business.
Preferred Education and Experience:
PHR or SPHR certification
10 years related experience
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. This is largely a sedentary role; however, some filing may be required. This would require the ability to lift files, open filing cabinets, and bent or stand as necessary. Must be able to push, pull, move and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move and/or carry such weight with a minimum distance of 50 feet.
Travel:
Travel will be expected for the employee to go onsite at the facilities to follow up with their local counterparts as required or as the need arises.
Working Conditions:
This job operates in a home office, and possible in a health care setting. This role requires regular walking to various locations around facilities. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
This role may also come into contact on occasion with guests who may have contagious illnesses.
Position Type and Expected Hours of Work:
This position is management of multiple healthcare facilities that are open 24 hours a day 365 days a year. While the majority of the work will be performed in a regular office setting, 8 hours a day, 5 days a week - evening and weekend work as well as holiday, and work during inclement weather may be required.
Principal Contacts:
Local HR, corporate staff.
General Requirements:
Must be able to execute the terms and conditions set forth in the Eden Senior Care employee handbook including, but not limited to:
Works in a safety-conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace. Reports any safety violations or hazards to supervisor.
Complies with company policies and procedures and local, state, and federal regulations.
Adheres to a Drug-Free Workplace
Interacts in a tactful, diplomatic, and humanistic manner with patients, families, visitors, and co-workers to provide a safe, efficient, and therapeutically effective caring environment which ensures the self-respect, personal dignity, rights and physical safety of each patient and facility guest.
Maintains a dependable attendance record and adheres to standards of cleanliness, grooming, hygiene, and dress code.
Takes positive action to ensure equal opportunity in the conduct of all business activities without regard to race, color, religion, sex/gender, age, national origin, disability, citizenship, veteran status or any other legally protected category.
VP, Strategic Planning (Pharma Agency Experience Required)
Regional director job in Chicago, IL
EVERSANA INTOUCH is a global, full-service marketing agency network serving the life sciences industry, and is the first - and only - agency network to be part of a fully integrated commercialization platform through EVERSANA . We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.
We get fired up when people talk about getting-and staying-healthy. That's where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one's health more achievable, connecting patients and physicians with the information and tools they need.
We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.
Job Description
WHAT DOES A VP, STRATEGIC PLANNNING DO?
A VP, Strategic Planner will own the process to get to real, rounded and actionable insights. Lead the charge with confidence and creativity to inspire the Directors and their teams to strategic brilliance. This role will play nice with others-becoming an invaluable partner to Creative Leaders, Group Account Directors and key subject matter experts. At Intouch, Strategic Planning is robust, yet malleable, meeting the demands of the changing digital space. Our VP will continue to shape the department and cast teams that meet these needs-bringing the heart of traditional planning to everything we do. This VP will creatively infuse fundamental marketing knowledge with curiosity for how our clients thrive, bringing an understanding about how people live in our digital world to the table. Our ideal candidate is an experienced leader with a diverse background and success stories that will make us envious. You can own the room, but you can also mentor others to do the same?
Essential Duties And Responsibilities
Lead Strategic Planning Process: Own the process to develop actionable insights, ensuring they are real, rounded, and impactful.
Inspire and Mentor Teams: Lead Directors and their teams with confidence and creativity, fostering strategic brilliance.
Collaborate with Key Stakeholders: Partner effectively with Creative Leaders, Group Account Directors, and subject matter experts to drive strategic initiatives.
Shape and Evolve the Department: Continuously refine the Strategic Planning department to meet the evolving demands of the digital space.
Integrate Traditional and Digital Planning: Infuse traditional marketing knowledge with a deep understanding of digital trends and client needs.
Foster a Collaborative Environment: Promote a culture of collaboration and partnership across various teams and departments.
Mentor Future Leaders: Develop and mentor team members, empowering them to take ownership and lead with confidence.
Drive Innovation: Bring curiosity and creativity to the table, exploring new ways to help clients thrive in the digital world.
Develop and Implement Strategies: Create and execute strategic plans that align with client goals and market trends.
Maintain Industry Expertise: Stay updated on industry trends and best practices to ensure the organization remains at the forefront of strategic planning.
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
All other duties as assigned
Qualifications
WHAT ARE WE LOOKING FOR?
15 years (or more) of Account Planning experience
Seasoned leader not too far divorced from being the all-star player-you've had a stint at the helm of the department or managing a large account with a sizeable team
Consensus builder with the vision to create roadmaps that guide execution of all planning-based programs
Deep appreciation of the digital space; practical activation experience required
Understanding that planning is not an abstraction, bringing proven techniques to influence the process and be at the heart of the work
Master storyteller with a compelling communication style that attracts others
Educate, council and inspire planning team members, as well as clients and agency, on emerging trends
Bachelor's degree and agency experience a must
Additional Information
OUR CULTURAL BELIEFS:
Patient Minded I act with the patient's best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and empower others to act now.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity I create an environment of awareness and respect.
Always Innovate I am bold and creative in everything I do.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA's benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA's inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at *****************************.
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National Legal Director
Regional director job in Chicago, IL
Who We Are
MJC is a national nonprofit civil rights organization. We represent people who have been harmed by America's criminal legal system, seeking to vindicate their rights, elevate their story, and hold people with power accountable. We do this primarily through cutting‑edge litigation and advocacy across the country, on end‑to‑end issues in the criminal legal system, from policing, to prosecutorial discretion, to rights of indigent defendants, to mass incarceration, to prison conditions, to wrongful convictions and the death penalty. For more information on our work, visit************************ .
The criminal legal system disproportionately harms people of color, people from low‑income communities, people who were formerly incarcerated, people with disabilities, and LGBTQ+ individuals. We strongly encourage people who identify within these and other communities underrepresented in the legal profession to apply. All applicants must have and be committed to the cultural competence required to work with clients, co‑workers, and community partners who come from different backgrounds and experiences.
What You'll Do
Develop and refine the overall strategic direction for MJC's legal work to pursue MJC's overarching mission, values, and strategic goals most effectively in collaboration with the Executive Director and office directors
Serve as a strategic partner to the Executive Director and leadership team in actualizing MJC's mission
Regularly interface with MJC's Managing Director of Operations, Director of Communications, and Director of Development to maximize strategic alignment.
Participate in Board meetings and serve as a corporate officer
Implementation & Management of Legal Program
Lead the design and implementation of a realistic and concrete plan to execute the organization's legal strategy
Oversee MJC's legal function, including direct supervision of the organization's five office directors, and indirect oversight of the organization's full legal team of about 50 professionals
Motivate, nurture, and connect a diverse, inclusive, and high‑performing team
Direct the case approval process, including reviewing proposed new matters for mission alignment and impact, as well as ensuring adequate staffing and resources for matters in collaboration with office directors, prior to approval by the Executive Director
Developperformance management metrics and aprofessional development program for all legal professionals in
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Executive VP & Senior Counsel - Contracts & Strategy
Regional director job in Chicago, IL
A leading communications firm is seeking a Senior Vice President, Senior Counsel to lead contract negotiations and provide legal guidance. The ideal candidate will have a J.D. degree and at least 10 years of experience in commercial contract negotiation and drafting. This role requires strong communication skills and the ability to collaborate across teams. The position is based in Chicago and offers a hybrid work environment with competitive compensation ranging from $130,000 to $220,000 per year.
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VP, Crypto & Blockchain Legal Counsel
Regional director job in Chicago, IL
A leading financial services firm is seeking a Vice President, Associate General Counsel to join its Asset Management Legal Team. This role requires expertise in cryptocurrency and blockchain, with responsibilities including providing legal advice, advising on regulatory compliance, and evaluating new technology related to digital assets. Candidates should possess a J.D. and have 7-10 years of relevant experience, focusing on U.S. federal securities laws and the intersection with blockchain technology. The position offers a competitive salary and hybrid work environment.
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Division Leadership Advisory Communication and Activation Associate Vice President
Regional director job in Chicago, IL
Title: IL Division Leadership Advisory and Communication Associate Vice President
Oak Brook, IL 60523
WHO WE ARE: Advocate Health is the nation's third largest, nonprofit healthcare enterprise. In December of 2022, four mission driven health systems came together to do more, be better, and go faster to provide equitable care for all in North Carolina, South Carolina, Alabama, Georgia, Illinois, and Wisconsin:
Atrium Health
Advocate Health Care
Aurora Health Care
Wake Forest University School of Medicine
Together, we operate 68 hospitals and over 1K ambulatory centers. We support the careers of 155K team members, 42K nurses, 21K physicians who care for 6M patients annually. Our combined $6B in community benefits enables us to foster healthier communities.
Come explore the enterprise whose accolades include: “Top Workplaces”, “Top 100 Hospitals”, “Best Hospitals for Maternity Care”, “Top Diversity Organization”, “Best Places to work for Women and Diverse Managers”, and “System for Change Award”.
HOW YOU'LL MAKE A DIFFERENCE:
This role a strategic leader responsible for shaping and executing internal communication strategies that drive transformation, enhance leadership activation, and support enterprise business goals within our Divisions. This role serves as the trusted internal communication advisor to the Division President and divisional executive leadership, and is a subject matter expert in people communication and change. The AVP closely collaborates across internal and external communication leaders, and People Activation Events, to ensure consistent, compelling, and aligned messaging delivered in a variety of best-practice methods.
MAJOR RESPONSIBILITIES:
Develop and implement innovative communication strategies and activation activities aligned with business objectives, culture, and transformation priorities for the division - aligned to enterprise.
Serve as a strategic advisor to senior leaders, including the division President, guiding internal messaging during change, crisis, and key initiatives.
Lead the creation and execution of people and change communication plans to support leadership activation and initiative awareness.
Translate complex business strategies into clear, concise, and compelling messages for diverse internal audiences.
Partner with People Operations and Optimization on the development and distribution of multimedia content across internal channels (e.g., intranet, email, town halls, video, print).
Partner with People Activation Events on the development of division activation events including leadership events, town halls and more.
Drive storytelling to connect strategies, initiatives, and campaigns across the division.
Ensure message consistency and alignment across divisions, areas, and departments, and are aligned with enterprise messages.
Foster two-way communication by enabling feedback loops and facilitating dialogue between teammates and division leadership.
Lead, mentor, and develop one or more communication advisors.
Promote a culture of high performance, continuous improvement, and strategic partnership.
Represent division perspectives at the communication advisory councils and feedback mechanisms to elevate issues and pulse-check effectiveness.
Monitor and measure efforts based on best-practice measurements and continue to enhance capabilities to proactively improve communication and engagement.
WHAT YOU WILL NEED:
Licensure, Registration, and/or Certification Required:
N/A
Education Required:
Bachelor's degree in Communications, Public Relations, Marketing, Journalism or a related field
Experience Required:
Typically requires 7 years of experience in strategic communications, with a focus on internal communications and change management
Proven track record of developing and executing successful communication and change management strategies within a complex, large organization.
Experience advising senior executives and collaborating with cross-functional teams, including HR, Operations, Legal, and other departments.
Familiarity with healthcare and front-line workplaces preferred.
Knowledge, Skills & Abilities Required:
Strong consultative skills and leadership
Exceptional written, verbal, and interpersonal communication skills, with a keen eye for detail.
Demonstrated ability to manage multiple priorities in a fast-paced environment and adapt to competing demands
Strong business acumen and the ability to translate complex ideas into clear and compelling messaging for diverse audiences
Expertise in crisis communication and reputation management helpful
Proficiency with internal communication platforms and digital tools
Physical Requirements and Working Conditions:
Remote with ability to travel up to 30%
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Advocate Health Care in Illinois and Aurora Health Care in Wisconsin are the largest health systems in their respective states. As national leaders in clinical innovation, health outcomes, consumer experience and value-based care, Advocate Health Care and Aurora Health Care serve patients across 28 hospital locations, including two children's campuses, and nearly 450 sites of care. Both are now a part of Advocate Health, the third-largest nonprofit, integrated health system in the United States, in addition to Atrium Health in the Carolinas, Georgia and Alabama. Committed to providing equitable care for all, Advocate Health provides nearly $5 billion in annual community benefits.
Taking care of our team members and leaders is a top priority. We strive to develop and maintain an inclusive culture where everyone feels welcome, valued, and thrives. Supporting careers and professional development is one facet of caring for our leaders through structured leadership onboarding, enhanced tuition reimbursement, progressive developmental programs, succession planning and mentoring performance excellence. Competitive compensation, eligible annual incentive plans and comprehensive health care packages are top of mind to care for your financial health and well-being. If needed, our comprehensive relocation package helps get you here.
VP of Property Management
Regional director job in Elgin, IL
Key Responsibilities
Strategic Leadership
Develop and implement long-term strategies for property management operations across commercial assets.
Partner with construction and development teams to ensure seamless transitions from construction to occupancy and management.
Drive operational excellence, cost efficiency, and portfolio value growth.
Establish KPIs and performance metrics for property teams and vendors.
Operational Management
Oversee day-to-day property management operations for office, industrial, and retail assets.
Direct budgeting, forecasting, and financial performance of the managed portfolio.
Ensure compliance with all local, state, and federal regulations.
Oversee vendor management, maintenance programs, and capital project planning.
Construction & Capital Projects
Collaborate with the construction division on new builds, renovations, and tenant improvements.
Manage integration of property management considerations into construction planning and design.
Oversee capital expenditure programs to maintain and enhance asset value.
Team Leadership & Development
Lead, mentor, and develop regional property managers and operational staff.
Foster a culture of accountability, collaboration, and high performance.
Provide leadership in recruiting, training, and retaining top property management talent.
Financial & Client Relations
Maintain strong relationships with ownership groups, investors, and major tenants.
Prepare and present property performance reports to executive leadership and stakeholders.
Oversee lease administration, collections, and expense control measures.
Qualifications
Bachelor's degree in Real Estate, Business, Construction Management, or related field (MBA or CPM preferred).
12+ years of progressive experience in commercial property management, including leadership over multiple asset types.
Proven experience managing property operations in conjunction with large-scale construction or redevelopment projects.
Strong financial acumen with expertise in budgeting, forecasting, and P&L oversight.
Excellent leadership, communication, and negotiation skills.
Professional certifications such as CPM, RPA, or CCIM are highly desirable.
Key Competencies
Strategic and operational leadership
Construction project integration
Financial management and reporting
Tenant and stakeholder relations
Team development and mentoring
Regulatory compliance and risk management
Regional Property Manager
Regional director job in Chicago, IL
Regional Property Manager - Luxury Multifamily (Chicago)
We're seeking an experienced Regional Property Manager to oversee a portfolio of luxury and high-rise multifamily properties in Chicago. This role leads a team of Property Managers, drives operational performance, ensures high-quality resident experiences, and maintains strong owner relationships.
Responsibilities:
Lead, mentor, and develop a team of Property Managers; oversee hiring, training, performance, and portfolio assignments.
Ensure consistent property operations, customer service standards, and compliance across all assets.
Conduct regular property inspections, manage vendor relationships, and oversee maintenance, repairs, and capital projects.
Review financial and operational reports, identify trends, and recommend improvements.
Maintain strong communication with property owners regarding occupancy, property conditions, and financial performance.
Partner with leasing, maintenance, and internal teams to streamline operations and resolve escalated issues.
Ensure compliance with company policies and local regulations, including CRLTO.
Qualifications:
5+ years of property management experience; high-rise or luxury experience preferred.
3-5+ years managing teams.
Strong leadership, communication, and problem-solving skills.
Solid understanding of maintenance operations and CRLTO requirements.
Proficiency with Yardi, RentCafé, and MS Office.
Property management certifications a plus.
VP & Senior Counsel, Emerging Middle Market Banking
Regional director job in Chicago, IL
A leading financial institution is looking for an Assistant General Counsel, Vice President to provide legal support within their Commercial and Investment Banking sectors. The role includes advising on legal issues, supporting compliance initiatives, and providing transactional analysis. Candidates must hold a law license and have a minimum of 3 years of legal experience. Strong interpersonal and communication skills are essential. This is an opportunity to work in a dynamic environment focused on significant financial deals.
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Senior Vice President, Brand & Strategy
Regional director job in Chicago, IL
Location: Chicago, IL (Hybrid) **** PLEASE make sure you are applying ONLY if you are in the Chicago area*****
Compensation: $180,000-$210,000 base + performance bonus + benefits
Employment Type: Full-time, Executive Leadership
The Opportunity
An award-winning luxury lifestyle brand is seeking a visionary marketing leader to define and elevate its global brand presence. This is a rare opportunity to lead brand strategy, creative storytelling, and digital transformation.
You'll bring together a collection of high-performing but siloed teams under a unified strategy-elevating brand sophistication, redefining digital engagement.
This role isn't about maintaining the status quo-it's about building what's next. The ideal leader combines creativity with strategic rigor, understands how to balance luxury storytelling with modern performance marketing, and can confidently guide a talented but change-weary organization through transformation.
You'll partner closely with the CEO and COO to evolve the brand architecture, reimagine marketing operations, and drive growth across both the global network brand and its luxury division.
Who You Are
Someone with deeper agency-side background
Someone who started in design/creative and then moved into brand + strategy
A visionary strategist who sees around corners and anticipates where the industry is headed.
A creative brand builder with the confidence to take smart risks and introduce bold new ideas.
A change agent capable of inspiring legacy teams while earning trust and alignment across stakeholders.
A hands-on leader who can roll up their sleeves when needed without losing strategic altitude.
A digitally fluent marketer who understands how to blend brand storytelling with analytics, technology, and automation.
A bridge builder-able to unify disparate teams, align global and domestic priorities, and foster a shared vision.
Key Responsibilities:
Visionary Leadership & Brand Transformation
Serve as the chief architect of brand evolution, redefining how the organization competes and communicates globally.
Translate industry disruption into opportunity-helping the organization modernize, differentiate, and remain relevant amid industry consolidation and emerging digital-first competitors.
Build bridges between legacy and innovation: unify the divisions under a cohesive, forward-thinking identity.
Partner with executive leadership to clarify the organization's future positioning-balancing independence, global reach, and consumer appeal.
Reimagine brand storytelling, shifting from reactive service delivery to proactive thought leadership.
Strategic & Digital Marketing Innovation
Lead digital transformation across platforms, modernizing the organization's web, CRM, and social ecosystems.
Leverage HubSpot and emerging tools to enhance automation, personalization, and data-driven performance tracking.
Identify opportunities to expand member engagement through AI-driven content, marketing automation, and mobile-first communication.
Develop strategies that translate complex industry insights (e.g., migration trends, luxury market data) into digestible, shareable content for members and consumers.
Introduce new digital formats-short-form video, social storytelling, influencer collaborations-to keep pace with global luxury marketing trends.
Team Leadership & Organizational Realignment
Lead, mentor, and inspire a marketing organization currently spanning U.S. and global teams.
Assess current structure and talent; identify strengths, realign responsibilities, and optimize workflow for efficiency and impact.
Create a culture of collaboration, accountability, and creativity-breaking down silos and encouraging shared ownership across brands.
Partner with HR and leadership to build headcount strategically, identifying where new skills (social, analytics, UX, AI) are needed.
Balance seasoned long-tenured staff with fresh, innovative thinkers to ensure stability and progress coexist.
Luxury Portfolio & Global Network Strategy
Elevate the brand-enhancing its creative sophistication, social reach, and global recognition.
Bring parity and prestige to the core network brand, positioning it as a modern, high-caliber entity in its own right.
Oversee marketing for major events, conferences, and summits that define the brand experience for members worldwide.
Support global expansion initiatives, working cross-functionally to ensure alignment between regional and domestic marketing strategies.
Cross-Functional Collaboration & Stakeholder Engagement
Partner closely with membership, global, technology, and sales teams to ensure brand alignment and consistent messaging.
Collaborate with executive leadership to develop KPIs, performance dashboards, and measurable brand health indicators.
Represent the organization externally-serving as a brand ambassador at industry events, media opportunities, and partner meetings.
Qualifications
15+ years of progressive experience in brand, marketing, or communications leadership (agency and/or client-side).
Proven success in brand transformation, digital innovation, and luxury or lifestyle marketing.
Strong understanding of digital ecosystems (CRM, social, UX/UI, analytics); experience with HubSpot a plus.
Background in cross-functional team leadership, organizational change, and high-stakes stakeholder management.
Bachelor's degree preferred; equivalent experience accepted. MBA a plus.
Vice President of Client Success
Regional director job in Chicago, IL
Westward360 is looking to add a Vice President of Client Success to join our leadership team. This is an exciting opportunity for an experienced leader to drive client retention, satisfaction, and long-term growth across our organization. If you are passionate about delivering an exceptional client experience, developing high-performing teams, and shaping the future of community association management, we want to hear from you.
Westward360 is a leader in the Community Management industry, with locations across the map. We service condo, townhome, and homeowner associations, and provide rental management services to multi-family, single-unit, and co-op properties.
What we offer:
Base salary range of $100,000 - $110,000
Target bonus opportunity up to 20% of base salary
Monthly cell phone stipend
Flex work environment: Chicagoland hybrid or remote
Medical/Dental/Vision insurance
Front loaded PTO
401k - Company match up to 4%
Long and short term disability at no cost to employee
Leadership growth opportunities within a fast-growing organization
What you'll do:
The Vice President of Client Success will lead strategic initiatives to enhance client retention, strengthen relationships, and elevate the overall client experience. This role will also oversee the Director of Training and Customer Service to align training, customer support, and retention strategies company-wide.
Client Retention & Success Strategy
Develop and execute client retention strategies to drive long-term association partnerships.
Establish KPIs and success metrics for retention, client health, and satisfaction across all communities.
Oversee retention programs, including early warning systems for at-risk clients and proactive engagement strategies.
Leverage NPS scores, surveys, and other feedback tools to identify trends, improve service delivery, and track progress.
Partner with executive leadership to align client success initiatives with company growth objectives.
Client Experience & Engagement
Build scalable programs that enhance the client journey from onboarding through renewal.
Establish best practices for proactive client communication and relationship management.
Lead periodic client review processes to ensure satisfaction, highlight performance, and reinforce value delivered.
Serve as an executive sponsor for key client accounts and escalations when needed.
Community Manager Success & Training Oversight
Collaborate with HR, Learning & Development, and Operations to design and oversee training programs for Community Managers and client-facing staff.
Provide strategic direction for professional development, tools, and resources to help Community Managers deliver exceptional service.
Foster a culture of accountability, empowerment, and continuous improvement within the client success function.
Partner with Regional Leadership to identify skill gaps, design development opportunities, and improve manager retention.
Leadership & Collaboration
Lead, mentor, and grow the Client Success team, ensuring alignment with company values and strategic goals.
Collaborate cross-functionally with Operations, Sales, Marketing, Onboarding, and Maintenance teams to ensure a seamless and consistent client experience.
Present data-driven insights and recommendations to the executive team and board of directors.
Serve as a thought leader on client retention and success in the community association management industry.
What you'll need:
10+ years of progressive leadership experience in client success, account management, or operations within the community association management industry or a related service industry.
Proven track record of developing and executing client retention strategies and programs.
Experience with NPS or other client sentiment measurement tools, with the ability to translate data into actionable insights.
Strong background in training, coaching, and developing client-facing professionals.
Excellent leadership, communication, and relationship management skills.
Ability to thrive in a fast-paced, growth-oriented environment with a strong service mindset.
Bachelor's degree in Business, Management, or related field (Master's degree preferred).
CAI designations (CMCA, AMS, or PCAM) strongly preferred or considered a plus.
About Westward360:
Westward360 is dedicated to providing exceptional community management, rental management and brokerage services. Serving multiple markets throughout the United States, we have the systems, strategies, and expertise to meet the specialized needs of even the most demanding client. With more than 50,000 homes under management, we're your all-in-one real estate solution.
*Disability Notice: Disclosure is divulging or giving out personal information about a
disability. It is important for the employee to provide information about the nature of the
disability, the limitations involved, and how the disability affects the ability to learn and
/or perform the job effectively. The employer has a right to know if a disability is involved
when an employee asks for accommodations. Deciding if, when, and how to share
disability-related information with a prospective or current employer can be
overwhelming but we ask to please request a required accommodation prior to your first
date of work. *Please note, a doctor's note may be requested by Human Resources,
depending on the accommodation being requested, on a case-by-case basis.
Regional Sales Manager
Regional director job in Chicago, IL
Division:
Midas Franchise
Function:
Division Sales & Operations
Reports to:
Division Vice President
The Regional Sales Manager (RSM) will be actively involved in supporting Midas franchisees which could include multiple states with annual sales from $30M-$100M. This includes supporting success in our tire, parts and, credit programs, as well as coaching and implementing best practices. The Regional Sales Manager's role will be responsible for meeting top line and bottom-line objectives in sales, car counts, tire sales and improving customer centricity. The RSM will act as a change agent executing business model transformation and will be accountable for improving store operations, growing sales/profits, increasing the value of our franchise network, and growing new stores (both conversions and new construction).
Primary Responsibilities
Build and maintain strong business relationships with Midas Franchisees and their key management personnel by providing insightful support, training, management, reporting and motivation to enhance overall operations.
Focus on growing car counts, while employing strategies to enable Midas Franchisees to say yes to every customer. Develop and execute tactical action plan and strategic plans aligned with KPIs targets, values, vision, and best practices of the brand.to transform the Midas Business Model from a “basic service shop” to a full-service tire destination and service provider (present & future) in becoming an automotive destination dealership alternative.
Coach and teach Midas Franchisees to manage P&L as a tire and service retailer. Getting them to learn and embrace the concept of balancing Gross Profit Percent and Gross Profit Dollars.
Coordinate and lead regularly scheduled Midas Franchisee meetings. Sharing tactics to drive same store sales growth, Fleet sales and new technology integrations proficiencies to impact franchisees and brands profitability while building camaraderie amongst the Franchisees in their Region..
Be “present” for franchisees as they embrace and overcome the challenges required to grow a successful business and ensure world-class support with the goal of improving overall growth, profitability, and customer experience.
Participates in Cold Calling of competitive independent tire and auto repair dealers to discuss converting their business to Midas or potentially selling their business to existing Midas Franchisees.
Orients Franchisees to the Midas Purpose & North Star, understanding the Midas System, working through start-up issues, and helping them become proficient with all things operational.
Work with cross functional support teams on all aspects of growing store count. Focus includes but is not limited to saving stores, upgrading and transferring weaker dealers to stronger owners, and identifying new franchisees.
Engage with TBC support departments to help achieve franchisee goals. Departments include marketing, training, call center, accounting, real estate, construction, purchasing, and tire merchandising.
Education & Experience
Experience in multi-unit retail operations. Including district/area management, store management, business planning, competitive analysis, and retail execution in a company owned and/or franchise environment.
Familiarity of franchise industry
Experience in automotive and/or other retail industries a plus
Bachelor's degree in business administration or related field preferred.
Demonstrable Skills
Public speaking, strong verbal, and written communication skills
Ability to challenge, motivate, influence, and communicate effectively.
Results focused and goal orientated.
Strong organizational, territory, time management, and customer follow-up skills
Proven ability to negotiate and create “win-win” outcomes.
Exceptional Microsoft Office Skills: PowerPoint, Word, and Excel
Ability to effectively manage costs/expenses.
P&L management in a competitive automotive environment. Thorough understanding of key financial metrics and ratios (cash flow, break-even, profitability, ROI, labor, controllable expenses, managing Gross Profit % vs. Gross Profit Dollars, etc.) and operational drivers with the ability to recommend and convince franchisees to make changes where appropriate.
Experience in change management; including implementation of new policies and procedures.
Customer service orientation and an elevated level of professional integrity and understanding that success through other people's performance is vital to the job.
Possesses the ability to work well under pressure and manage multiple tasks.
Team player with a high level of ownership
Geographic, Work and Travel Requirements
RSM is required to reside within the assigned region.
70-80% overnight travel expected.
Occasional nights and weekends required to support franchisee special events.
Business Director - Credit Advisor, Partnership Card Deal Evaluations
Regional director job in Chicago, IL
As a Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.
This role is for a Credit Advisor to support Capital One's growing business. The position is in Card Credit Risk Management and provides credit risk partnership to first line Credit Officers and analysts. It's an exciting opportunity to demonstrate and develop your credit talent. You will work directly with some of Capital One's best credit leaders, in both the first and second lines of defense. You will influence the development of Capital One's credit programs, gaining exposure and experience with credit analysis that is not available anywhere else in the company. And you will learn how one of the world's best credit companies manages and governs our credit risks.
General Responsibilities:
Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands
Product: Develop and implement new product and pricing strategies for various lending products; lead product level data modeling/analytics
Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies
Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently
Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
Strategic; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
Strong business judgment, leadership and integrity: They should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. They should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
Clear results orientation: display an intense focus on achieving both short and long term goals. They should be able to drive and execute an agenda in an uncertain and fluid environment
Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
Basic Qualifications:
Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
At least 7 years of experience in analysis
Preferred Qualifications:
Master's Degree
2+ years of experience in financial services
1+ year of experience in consulting
3+ years of experience in stakeholder management
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $205,400 - $234,400 for Business Director
McLean, VA: $226,000 - $257,900 for Business Director
Richmond, VA: $205,400 - $234,400 for Business Director
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Regional Manager, Field Service - Chicago, IL
Regional director job in Chicago, IL
Welcome to the intersection of energy and home services. At NRG, we're all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers' lives easier-helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.
We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.
More information is available at ************ Connect with NRG on Facebook, Instagram, LinkedIn and X.
*Please Note: Must reside in or be willing to relocate to Chicago, Illinois.
The Regional Manager's primary responsibility is to ensure that all Vivint customers' alarm systems are 100% operational by efficiently delivering world-class services by utilizing a fully integrated technical organization staffed by knowledgeable, customer-oriented professionals who are supported by exemplary systems, technologies and processes.
The Regional Manager will manage a group of 6-8 Field Service Managers and be responsible for a total staff count (managers and pros) of 80-100. Regional manager is responsible for visiting each member of the team every other month and making sure each field service manager visits their FSP's monthly with a formal meeting.
Perform weekly coaching calls with each Field Service Manager weekly for development and training.
Perform a weekly conference call to keep employees connected to companies' vision, procedures, etc.
Provide documentation of each audit, visit, accolade, warning, and other notice used within the field service Dept. monthly to field service Director by the 7th of the following month.
Responsible for all performance of field service Professionals as required by Vivint field service Dept. policies including but not limited to: Past due tickets, Inventory, Attendance, Paperwork Packets, Contract Completion and Area Holds
Region Conference Call Attendance
Provide a daily report to field service Director.
Responsible for making sure every FSP in area has a current state license to do alarm work in their designated state(s) FSP covers.
Ensure the team is staying within budgets.
Responsible for the training of each field service Professional. regional manager will work with Trainers and field service Mangers if needed to ensure FSP's have sufficient training. regional manager is responsible for having adequate coverage for each area. regional manager will assist in hiring FSP's in every area necessary for growth or turnover as delegated and approved by field service Director.
Responsible in advancement of field service managers by assessing skill level of field service Professionals for promotion as needed and approved by field service Director.
Discipline FSP's who do not perform to Vivint standards within field service Dept. Disciplinary Policy. Disciplinary actions shall be approved by field service Director before delivery to affected FSP's.
Responsible for staying current with all improvements with equipment and relating new information to field service managers and field service Professionals.
Must have ability to communicate effectively with adverse, difficult and potentially discouraged customers and employees.
Ensure all paperwork from field service Professionals is completed, and that all holds and issues are cleared relating but not limited to: work orders, alarm agreements, schedule of protection forms, status forms, reimbursements, status forms for PTO, and all others.
Complete an Annual Performance Review for each field service manager and field service Professional
Assist in promotion and sale of additional Equipment, Alarm services, and Vivint Programs.
Exhibit professional appearance and conduct in accordance with established Company standards to present a professional image to Vivint employees, FSP's, customers, and the general public. Failure to do so may result in disciplinary action up to and including demotion or termination.
Participate in weekly field service Dept. manager Conference Call.
Participate in Monthly Director Conference Call.
Attend licensing, trainings, and conferences as required.
Ensure Payroll is correct each pay period.
Required Skills
Must reside in or be willing to relocate to Houston or Kansas City or potentially OKC. Houston, TX is preferred location, however, we are open to other locations depending on certain factors.
Minimum of 2 years of Field Service Manager experience required.
Must have valid driver's license and clean driving record.
4 year college degree preferred.
3+ years of People Management Experience
Strong analytical ability is required to effectively communicate with all levels of employees, management, and customers; strong and demonstrated effective verbal, written and listening skills and professional telephone skills and manners. Must be able to work as a member and leader of a team.
Must be available to work as needed to answer calls from area FSP's.
Must be able to travel overnight in designated areas to maintain a high level of customer service and professionalism with FSP's managed.
Must be willing to travel 50% of the time or more if needed.
Must be available to take care of customers or employees at any time of day.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at ************************************************************************
Official description on file with Talent.
Regional Soft Services Manager
Regional director job in Chicago, IL
About the Role:
Working as a Regional Soft Services Manager (RSM) you will lead, manage, and inspire a team of custodial services leaders and associates, in your region. You will be part of the regional leadership team and provide planning, direction, and guidance to the accounts in your territory, while establishing and maintaining strong client relationships. Your goal is to achieve operational and financial goals in a dynamic environment.
What You'll Do:
Leads, manages, and inspires a diverse team to provide top-notch service.
Drives self and team towards building strong relationships with clients at all levels and achievement of KPIs (profitability, safety, engagement, etc.)
Serves on regional leadership team; regularly communicates with peers to share best practices, mitigate risks, champion diversity, and build community
Owns all accounts within assigned territory, ensuring input from and thoughtful communication with key partners; makes decisions grounded in balance of risk/reward and short/long term implications
Supports Client Manager in setting cultural tone in region; meets regularly with extended team to ensure transparency, understanding, safety, accountability, and alignment
Collaborates with key partners to support regional initiatives
Ensures compliance with QA, J&J policies, and program requirements, along with completing all reporting on time
Champions development in partnership with Client Account Manager within the region; conducts performance evaluations, along with succession planning, with focus on building multi-unit management skills; has full understanding of all roles in operation
Ensures consistent and fair administration of all policies and procedures
Recognizes and anticipates marketplace trends; participates in regional strategic planning meetings
What You'll Need:
Bachelor's or master's degree from an accredited college or university preferred, or five(5) to seven (7) years progressive experience in multi-unit services, operations management, custodial services or other Support Services areas in lieu of degree
Strong background in senior leadership roles with exposure to contract/budget management, customer service, people development, custodial services, negotiations, etc.
Has a proven track record of growing a business and leading teams, along with strong financial acumen
Has ability to think quickly, analytically, strategically, and accurately
Shows expert client relationship, influencing, listening, and communications (written and verbal) skills
Champions the inclusion mindset, and is proactive, positive, professional, flexible, and resilient
Demonstrates initiative, ownership, multi-tasking, prioritization, and organization skills
Proficient in the use of Microsoft Suite
Multi-site travel required in this position (up to 50%).
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
J&J Worldwide Services CBRE Government and Defense Business is thrilled at the opportunity for you to apply to one of our roles. The minimum pay rate for this position is $96,000 $144,000. This position may also be eligible for a wide range of competitive benefits that can include but not limited to medical, well-being, financial planning and short-term incentives benefits.
Due to compliance requirements imposed by a federal contract, this position may be filled by U.S. Persons only. U.S. Persons includes U.S. citizens, U.S. nationals, lawful permanent residents, individuals granted refugee status in the U.S., and individuals granted asylum in the U.S.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Family Services Manager - Overnight, South Region
Regional director job in Oak Lawn, IL
Job Details Management Ronald McDonald House near Advocate Children's Hospital - Oak Lawn, IL Ronald McDonald House near Comer Children's Hospital - Chicago, IL Full Time Not Specified $25.00 - $27.00 Hourly Up to 50% OvernightDescription
We exist so families can get better together. Each night, we keep 181 families close to the care and resources they need through six area Ronald McDonald Houses and four Ronald McDonald Family Rooms . Enabling families to stay close to their hospitalized child supports the health and well-being of the child and saves families more than $10 million in hotel and food costs each year. We also operate the Ronald McDonald Care Mobile program, providing medical care to children in underserved areas. RMHC-CNI is an independent not-for-profit 501(c)(3) organization.
This position is responsible for managing the effective operation of the Ronald McDonald House or Family Room program. Direct reports might include Coordinators or Specialists as well as overseeing volunteers. Managers are responsible for supporting daily family care needs, maximizing family occupancy, engaging volunteers in daily tasks and welcoming family guests and visitors. They promote an atmosphere of warmth and support for families served.
Typical Schedule:
Sunday: overnight at Ronald McDonald House near University of Chicago Comer Children's Hospital (9:30pm - 8am)
Monday, Tuesday, and Wednesday: 1 overnight at Ronald McDonald House near University of Chicago Comer Children's Hospital , 1 overnight at Ronald McDonald House near Advocate Children's Hospital in Oak Lawn, and 1 night off (10pm - 8:30am)
Thursday: overnight at Ronald McDonald House near Advocate Children's Hospital in Oak Lawn (10pm - 8:30am)
Flexibility given and required for PTO coverage. Overnight Manager is responsible for region-wide coverage and supervision of Overnight Coordinators regardless of their location.
The base rate of pay for this position is $25 - $27 an hour. Overnight awake shifts worked are eligible for a $6 an hour shift differential.
Essential Job Functions
Execute defined policies and procedures for the program managed.
Engage regularly with hospital social work and care coordination team to ensure optimization of program access and evolving family care needs.
Act as hospital liaison to process referrals/reservations.
Explain/clarify program policies and procedures to guests and referral partners.
Provide and assist families with information, directing them to resources, activities, or services they may need.
Perform regular rounds to maintain relationships with families and identify support and/or maintenance needs.
Manage overall daily strategy of room occupancies, with intention of providing service to as many families as possible.
Assist with program statistics management by inputting daily occupancy records.
Track financial and in-kind donations, paying attention to details and provide excellent donor stewardship.
Respond to emergency situations, regarding urgent needs, such as unplanned family arrivals, medical emergencies for guests or conflicts requiring law enforcement.
Encourage adherence to programs guidelines and manage solutions/resolutions as needed.
Complete Incident Reports and submit to supervisor within 24 hours of occurrence. Apprise other staff members of any additional unusual incidents.
Distribute family surveys to assess satisfaction, learning and growth areas to improve service delivery.
Lead process of welcoming and orienting guest families. Complete all necessary paperwork.
Work with Community Engagement team in recruiting, training, and scheduling House Volunteers.
Manage, engage and enroll volunteers to execute essential program support functions such as meal provision, guest welcome, housekeeping, or other essential tasks/assignments that may arise
Work in partnership with other Program staff to ensure updated and accurate calendar of events, daily menus and supply inventory.
In the absence of scheduled meal volunteers, execute food service operations for the day, keeping in mind budget, variety, and current inventory.
Organize and execute all onsite guest centric digital signage used as a vehicle to communicate daily information and activities.
Welcome family guests and visitors to the program site, frequently providing tours and charity information to prospective supporters.
Attend community events, as needed, providing volunteer information to prospective volunteers.
Be knowledgeable of the program location security system and features (ie. key activation, camera operation, etc.) as well as all policies and procedures related to building safety, security, and emergency processes.
Manage, monitor, and maintain current inventory levels; provide purchase requests as required; track and order inventory and investigate discrepancies as they arise.
Responsible for supervision of staff including coaching meetings, providing meaningful feedback, approving timecards, staff development and training, and contribution plans.
Education and Experience
Bachelor's degree preferred, preferably in social work, psychology, non-profit management, or related field.
2 years of relevant experience required, preferably in the delivery of family-centered program services.
Knowledge, Skills, and Abilities
Must be a self-starter with the ability to multitask and function efficiently and effectively under pressure.
Goal oriented and passionate about continuous improvement
Ability to think proactively and respond appropriately.
Ability to establish and maintain effective relationships with staff, employees, and the public; ability to represent the charity effectively both verbally and in written form.
Ability to train others to set standards of organization.
Responsible and organized.
Experience managing multiple projects concurrently, demonstrating a sense of urgency, results orientated and meets deadlines.
Effective communication, writing and grammar skills, paying great attention to detail.
Proficient with computer database, word processing and publishing programs. Experience using Raiser's Edge software helpful.
Compassionate and caring individual, aligned to our mission and standard of care.
Keen attention to maintaining a clean, safe, and welcoming work/program services delivery environment.
Work Environment and Physical Abilities
Exposed to moderate noise levels.
Frequent interruptions, ability to multitask key.
Regular and predictable attendance is required.
Must be available to work irregular hours, shifts, weekends, holidays as needed.
Basic office work, as well as the physical ability to perform all household tasks as needed (ie. cleaning, making beds, laundry, etc.)
Light sedentary office work. Frequently required to sit.
Must be willing and able to between necessary locations using personal vehicle or alternative.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel; talk or hear.
Must be capable of carrying 35 lbs with or without accommodation.
Positions scheduled to work 30 hours or more per week are eligible for the following benefits:
Medical, Dental, Vision
Basic Life, Short-term, and long-term disability, voluntary employee/spouse/child life insurance
Flexible Spending, Dependent Care, and Commuter Benefit Accounts
Employee Assistance Program
401(k)
PTO
At Ronald McDonald House Charities of Chicagoland and Northwest Indiana, we believe in diversity, equity, and inclusion in the workplace, and we welcome and will consider applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Ronald McDonald House Charities of Chicagoland and Northwest Indiana provides reasonable accommodation to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need accommodation during the application or hiring process, please contact **********************. Reasonable accommodations will be determined on a case-by-case basis.
Regional Service Manager
Regional director job in Chicago, IL
Prestige Fleet Services is a fleet service provider specializing in onsite fleet maintenance. We are growing rapidly as our service is exceptional and we need a Regional Service Manager to support our growing company. PFS is seeking a dynamic individual with exceptional leadership skills, in sales, teambuilding, and customer satisfaction. As a Regional Service Manager, you must have the ability to work both in a team and autonomously with limited to no supervision. Experience or knowledge of Diesel and Medium to Heavy-duty vehicle repair or equivalent combination of technical education/certifications/skills/ experiences is a plus.
Responsibilities
WHAT YOU'LL DO
Directly oversee, lead, and mentor Mobile Technicians in designated region.
Lead a team of Mobile Technician to drive productivity and growth.
Coordinate and conduct regular meetings with technicians to engage, energize and mentor.
Provide leadership and supervision, to ensure efficiency, productivity and safety standards are met.
Provide leadership to individuals and management.
Market and support the operations of the business.
Knowledge of industry or mechanically inclined.
Service knowledge for heavy equipment, rental equipment, and rental trucks.
Ability to prospect for new accounts in an organized manner.
Ability to act with a high sense of urgency.
Collaborate with existing customers, especially customers with urgent issues, to provide solutions that meet customer requirements.
Demonstrate skill and interest in continuous improvement of processes.
Strong Excel and data entry skills.
Proficient computer skills. Competent using Microsoft Office Suite (Excel, Word, Power Point, etc.)
Provide leadership to individuals and management team daily.
Drive new business in developing markets and continue support in existing markets.
Performs other duties and responsibilities as assigned.
Qualifications
WHAT YOU'LL NEED TO HAVE
High School Diploma or GED Preferred
50 % travel within designated region
Minimum of three (3) years' experience in a management or leadership role
Minimum of three (3) years' experience Sales
Must have a valid driver's license.
Mechanical experience and knowledge
Must be at least 21 yrs. of age
Benefits
WHAT WE OFFER YOU
Health, Dental and Vision Plans
FSA and HSA options
Various life insurance options
Supplemental insurance plans
401K with company match
Paid time off
Salary information:
$70,000- $80,000, plus quarterly bonuses/sales commissions, car allowance with the ability to exceed over $100,000 annually.
Prestige Fleet Services is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity and expression, marital status, pregnancy, or veteran status.
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