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Become A Regional General Manager

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Working As A Regional General Manager

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $97,730

    Average Salary

What Does A Regional General Manager Do At Coca-Cola Bottling Company Consolidated

* High level of customer service to assigned drivers and establish a good working relationship with each driver in assigned region
* Responsible for meeting/exceeding commitments with customers in assigned region
* Communicate effectively and professionally with assigned customer personnel on all levels while developing positive and solid relationships to enhance growth
* Manage investigations to verify and resolve customer or shipper complaints
* Work with all Red Classic internal departments to resolve customer or company issues when necessary
* Responsible for meeting/exceeding driver and owner operator capacity needs and retention goals
* Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
* Provides guidance and direction to subordinates, including setting performance standards and monitoring performance via Driver Scorecard; Driver Manager Scorecard
* Ensure optimum driver/unit performance, utilization and revenue
* Promote safe work activities/habits
* Manage Hub operations to ensure that all hub personnel comply with all Company policies, procedures, processes, safety rules, and governmental regulations
* Federal Motor Carrier Safety Regulations, namely Hours of Service
* Assist the activities of the on-site maintenance facilities within region
* Ensure that hub personnel is managing drivers’ performance and recommending proper disciplinary action, including termination of employment/contract
* Liaison between the driver and corporate support departments as needed
* Answering phones and communicating in a professional manner
* Speak knowledgeable to potential drivers, recruiting, either by telephone or in person
* Prepare and make recommendations to management as necessary to enhance operation
* Fill in for hub personnel when necessary
* Travel to outlying facilities within Hub area on regular basis
* Will be required to be on an “on call” rotation

What Does A Regional General Manager Do At H&R Block

* 1. Recruit, interview, and hire seasonal tax office associates.
* Support Office Leaders in hiring of office-level associates.
* Coach and elevate performance of associates through goal-setting, coaching, and providing timely feedback.
* Support Office Leaders in end-to-end performance management of office-level associates.
* Responsible for triggering corrective action processes, as necessary, for direct reports.
* Responsible for providing associate development opportunities, building a culture of recognition and focusing on associate retention, resulting in a high-performing, energized, and collaborative district team.
* Champion client experience by ensuring every office associate is focused on easing the client’s tax-related stress by providing a welcoming and personalized service.
* Seek and utilize client feedback to drive decisions and prioritize client-focused change.
* Promote the H&R Block brand within community, to clients, and to associates.
* Implement business plan and identify district growth opportunities.
* Exceed business results and rapidly gain market share by implementing a district-level market plan.
* Hold Office Leaders and associates accountable for business growth at office and individual levels.
* Utilize business data to make decisions to drive business results.
* Develop, implement and monitor strategy to increase client satisfaction and client retention within district.
* Manage staffing, labor, and compliance

What Does A Regional General Manager Do At Ingersoll Rand

* Generate Revenue Growth through sale of industrial products, replacement components, and long-term service agreements.
* Lead teams to achieve strategic goals related to revenue generation, profit attainment, and growth goals including market share through utilization of effective sales management techniques.
* Obtain market intelligence and develop strategy in gaining market/territory share.
* Effectively coach, counsel, train and develop all employees.
* Drive continuous improvement through company performance management process.
* Establish a cost-disciplined culture within the customer center.
* Maintain all expense budgets at or below established targets.
* Oversee monitoring of inventory levels of products and components, timely receivables collection, and the control of working capital.
* Responsible for environmental, health and safety compliance.
* Instill measurement and control systems to monitor and improve safety performance.
* Provide training to all employees to ensure a safe and productive work environment.
* Earn Customer Loyalty by utilizing customer survey Information and lead generation process to ensure proper procedures/actions are in place to drive and continuously improve customer satisfaction

What Does A Regional General Manager Do At Sears Holdings

* Overall accountability for district sales and installation team performance, revenue and district operating income
* Accountable for all hiring decisions for district sales, installation and in-store team, including conducting final interviews
* Provides leadership and collaboration for the growth of the Field Marketing appointment generation programs.
* Ensures resources are provided for successful execution of appointment generation strategies
* Continues to review performance and coach Sales Managers, District Production Managers, Area Managers and Project Consultants to ensure continued professional development.
* Accountability for developing talent and future leaders
* Drives projected sales goals for the office by emphasizing the importance of sit ratios and ensures that the Company's required sit ratios are achieved,provides guidance in sales close efforts, and provides guidance, supervision and expertise necessary to assigned associates to ensure the Gross Close percentage and Net Close percentage achieves the planned conversion rates in the business per product plan
* Drives installation goals for the office by emphasizing the importance of installed volume, quality scores, backlog conversion, gross profit margin, and provides guidance, supervison and expertise necessary to ensure goals are achieved
* Oversees the following to ensure processes are being followed to include pulling of the Pairing Boards and issues leads, Updating of Sales Boards, Results the previouse days appointments performes 1:1's with SM's and SPC's and performs sales performance checks
* Point of contact with market coordinators
* Oversees the following to ensure processes are being followed to include audits of contracts to ensure accuracy with established procedures and signs off on sales, ensures that all Call Behinds are completed and reports the results to the Appointment Center, reviews SPRs/PPRs and Over
* Specs and takes appropriate action to address Reviews Production Profiency for accuracy and sales training purposes
* Verifies the accuracy of appointment dispositions provided by SPCs, and for ensuring the completeness of all supporting documentation.
* Ensures that the appointment value for the assigned products meets or exceeds the planned revenue per appointment targets
* Analyzes (root-cause) customer experience issues from point-of-sale through post installation service to develop sales, installation and service improvement solutions
* Reviews Profit and Loss (P&L) and develops District Operating Income (DOI) improvement plans through training, education and policy improvement recommendations
* Identifies and addresses customer experience issues that arise from product knowledge gaps impacting sales, installation and service performance
* Ensures District Production Managers have the focus and means to maintain appropriate staffing levels respective to each product and district and are prepared for seasonal demands
* Ensures branch installation facilities are operating in accordance with company standard operating procedures and local, state and federal laws
* Assists the Area General Manager (AGM) in communicating to region management team and Corporate Headquarters all personnel changes within the assigned office within 24 hours of the event

What Does A Regional General Manager Do At Matheson Linweld

* Safety Compliance, training, awareness, coordination with SHE Department and Operations Teams - site specific plans and implementation responsibility through direct reports and their teams, performance management, leadership by example, establishment of Safety and number one priority and company value.
* Management of Region Business
* Responsibility as senior manager with P & L responsibility for Region Business: Leading and working with local management, sales, and operations teams as will as Corporate Functional teams on safe, efficient, profitable results from regional and sub-regional buinesses.
* Accelerated sales activities to profitably grow region businesses along the company business plans.
* Coordination of all customer facing activities and resources with operations teams.
* Business Planning - development and execution of local buiness plans to include, budgeting (sales, expenses, investments, etc.), forecasting, growth strategies, improvement strategies, et..
* Company coordination -working with all coporate functions (Safety, Accounting, HR, Operations, IT, etc..) to further the successful buiness operation for VNG.
* Supporting the company plan, budget and programs in an active role.
* Continuous Improvement - ongoing initiatives to improve efficiency, service, asset utilizaion and reduce total cost of supply chain in conjunction with Corporate Operations and local market teams.
* Senior management team participation - support, input and execution of MTG Strategic Plan; development of business and human resources.
* Key Responsibilities:
* Maintain high level of personal, team safety performance and regulatory compliance.
* Drive profitable growth of the Region business through management of customer facing activities; sales, inside sales, retail and local marketing.
* Optimize profitability of the Region business
* Develop roadmap for continuous improvement in safety & compliance, sales growth, production and distribution cost reduction, asset/inventory managment, product quality and reliability
* Develop territory and Region sales strategies in support of MTG strategy.
* Upgrade organization capabilities through training and recruiting for higher skills and competencies.
* Identify best practice and technology to gain competitive advantage and share across the organization.
* Support Sales Representatives in new business activities, contract negotiations, and general Customer relations.
* Coordinate and manage communication and support between Region, Zone and MTG management.
* Coordinate and manage package gas support of bulk gas and on site sales efforts
* Reports Region activity timely to MTG management.
* Shared accountability for collections results.
* Secondary Duties (if Applicable): (Incumbent has indirect responsibility through direct reports for execution.)
* Identification fo new acquisition and/or business extension opportunities

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How To Become A Regional General Manager

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Regional General Manager jobs

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Regional General Manager Career Paths

Regional General Manager
Area Manager Operations Manager
Branch Manager
6 Yearsyrs
Business Developer Managing Partner
Director Of Food And Beverage
9 Yearsyrs
Regional Manager Regional Sales Manager
Director Of Sales
10 Yearsyrs
District Sales Manager Sales Manager
District Manager
7 Yearsyrs
Director Of Food And Beverage General Manager
Food Service Director
9 Yearsyrs
Director Of Sales Director Of Sales And Marketing
General Manager
7 Yearsyrs
Business Developer Business Manager
General Sales Manager
8 Yearsyrs
District Sales Manager Regional Sales Manager
National Sales Manager
10 Yearsyrs
Regional Manager Operations Manager
Operations Director
9 Yearsyrs
Area Manager District Manager
Operations Manager
7 Yearsyrs
Operations Director Senior Project Manager
President Of Operations
11 Yearsyrs
President Of Operations Sales/Marketing
Regional Sales Director
10 Yearsyrs
Regional Vice President Sales/Marketing
Regional Sales Manager
9 Yearsyrs
President Of Operations Finance Advisor
Regional Vice President
11 Yearsyrs
Managing Director Senior Recruiter
Senior Human Resources Manager
9 Yearsyrs
Regional Vice President Business Development Manager
Senior Sales Manager
7 Yearsyrs
Director Of Sales Vice President, Business Development
Senior Vice President, Sales
14 Yearsyrs
Regional Director National Sales Manager
Strategic Accounts Manager
9 Yearsyrs
Operations Director President Of Operations
Vice President & General Manager
12 Yearsyrs
Regional Director Director Of Sales
Vice President Of Sales & Operations
12 Yearsyrs
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Regional General Manager Demographics

Gender

  • Male

    79.7%
  • Female

    17.9%
  • Unknown

    2.4%

Ethnicity

  • White

    81.4%
  • Hispanic or Latino

    9.1%
  • Asian

    6.9%
  • Unknown

    2.0%
  • Black or African American

    0.6%
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Languages Spoken

  • Spanish

    45.3%
  • French

    9.4%
  • Portuguese

    7.5%
  • Russian

    5.7%
  • Chinese

    3.8%
  • German

    3.8%
  • Carrier

    3.8%
  • Korean

    3.8%
  • Italian

    3.8%
  • Swedish

    1.9%
  • Finnish

    1.9%
  • Vietnamese

    1.9%
  • Japanese

    1.9%
  • Mandarin

    1.9%
  • Polish

    1.9%
  • Arabic

    1.9%
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Regional General Manager

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Regional General Manager Education

Regional General Manager

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Real Regional General Manager Salaries

Job Title Company Location Start Date Salary
Regional General Manager Aspire Lifestyles (Americas) Inc. Chelmsford, MA Jun 11, 2014 $430,000
Regional General Manager Aspire Lifestyles (Americas) Inc. Chelmsford, MA Jun 25, 2014 $430,000
Regional General Manager Velocity Aerospace Group, Inc. Burbank, CA Jun 15, 2016 $200,000
Regional General Manager Uber Technologies, Inc. Chicago, IL Sep 04, 2015 $175,000
Regional General Manager Man Diesel & Turbo North America Inc. Houston, TX Mar 17, 2014 $171,173
Regional General Manager Cummins Inc. Shoreview, MN Nov 13, 2014 $125,800 -
$150,600
Regional General Manager Kiwi Hospitality Detroit LLC Southfield, MI Jan 12, 2016 $85,654
Regional General Manager Baja Broadband Management, Inc. (F/K/A Orange BROA Hobbs, NM Oct 01, 2012 $80,000 -
$95,000
District General Manager Penguin Ed's Barbeque, Inc. Fayetteville, AR Apr 03, 2015 $76,293
Regional General Manager ECIB of Naples, LLC Naples, FL Sep 01, 2015 $75,000

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Top Skills for A Regional General Manager

PRevenueGrowthFinancialPerformanceCustomerServiceLossSafetyPayrollCustomerSatisfactionGMAdditionalDailyOperationsAnnualRevenueOversightDirectReportsBusinessPlanBusinessDevelopmentBusinessUnitAnnualSalesEbitHumanResources

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Top Regional General Manager Skills

  1. P
  2. Revenue Growth
  3. Financial Performance
You can check out examples of real life uses of top skills on resumes here:
  • Led Local General Mangers to drive incremental sales in excess of 10% through the execution of District promotional programs.
  • Developed comprehensive business performance and revenue growth plans, producing regular assessments to maintain effective focus and priorities.
  • Implemented a variety of measures to motivate the team to achieve higher levels of guest satisfaction, while driving financial performance.
  • Recognized as the Number #1 District in the nation for Customer Service.
  • Improved operating profit by 485% from $415K loss in 2009 to $2.6M operating profit in 2013.

Top Regional General Manager Employers

Regional General Manager Videos

Derek Picot, Regional General Manager - Jumeirah Cartlon Tower, Burj Al Arab

Frank Spielvogel, Regional General Manager, Swissôtel Lima (English)

David Thompson, Regional General Manager, Jebel Ali International Hotels @ ITB Berlin

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