Regional general manager resume examples from 2026

Land interviews using Zippia's AI-powered resume builder.

Create my resume See all templates

Updated March 26, 2025

7 min read

All resume examples

Regional general manager resume

Heather Wallace

(230) 555-4986 | hwallace@example.com

Dallas, TX | 46925 N. Second Rd. - 95145

Work experience

2018 - Present
Regional General Manager, Pizza Hut - Dallas, TX
- Handled any customer complaints in a timely fashion to ensure customer retention.
- Possess expertise in strategic and daily operations planning.
- Managed human resources, forecasting and budgeting.
- Hired on as a fulltime manager through corporate human resources.
- Exceeded customer product expectations by maintaining equipment to product quality products.
2017 - 2018
General Sales Manager, Aaron's - Atlanta, GA
- Set and achieve weekly and monthly sales goals.
- Organize, delegate and follow-up with CSR and PTs to maintain our sales floor up to company expectations.
- Manage all POS, MDF, forecasting, and ad plans.
- Manage sales and fitness staff to ensure sales goals are met as well as member satisfaction is maintained.
- Collaborated with store manager to develop sales strategies and develop plans to ensure revenue growth.
2012 - 2017
Senior Account Executive, Comcast - Alpharetta, GA
- Achieve weekly, monthly, and annual sales goals regularly.
- Target customers included Business to Business sales, and also government agencies.
- Managed full sale process from consultation, pricing negotiation, installation scheduling, and account management.
- Developed successful sales and marketing strategies for government, healthcare and education vertical markets.
2011 - 2012
Business Development Representative, Forescout Technologies - San Jose, CA
- Manage customer service inbox and assist users with operational inquiries.
- Key accounts handled include Intel/McAfee, Symantec, Hitachi, SAIC/Leidos, and PACCAR.

Skills

C-Level
Financial Performance
Sales Process
Dealership
ROI
ERP
Business Development
New Members
Store Management
AGM

Education

Bachelor's Degree, Business (2003 - 2006)
San Jose State University
San Jose,

Regional general manager resume

Marilyn Hayes

(760) 555-5626 | mhayes@example.com

Philadelphia, PA | 44998 S. Main Ave. - 16360

Work experience

2017 - Present
Regional General Manager, Holiday Inn Express - Philadelphia, PA
- Handled payroll, Groups, F&B inventories, sales, and scheduling for all departments.
- Opened and closed store, delivered bank deposits.
- Planned accommodations, catering, along with other hotel services utilizing MARSHA/PMS computer programs.
- Partner with supplier community to understand their brands, sales goals/projections, and support in securing additional opportunities for increased distribution.
2016 - 2017
Front Office Manager, Holiday Inn Express - New York, NY
- Directed and supervised the front desk and guest services, booked hotel reservations and ensured that customers enjoyed their stay.
- Trained clerks in guest services, PBX operator training in phone etiquette.
- Answer phone with approved greeting via PBX.
- Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
2009 - 2016
Auditor Supervisor, Ernst & Young - Lyndhurst, NJ
- Supervised and trained 2-5 staff members depending on engagement.
- Managed audit engagements for Big Four accounting firm with clients in financial services and software industries.
2001 - 2009
Certified Public Accountant, Tesla - Manchester, NH
- Prepared journal entries for payroll and miscellaneous items.
- Edited and reviewed monthly payroll worksheet.
- Assisted customer service in researching and performing membership adjustments.
- Helped launch an upcoming competitive analysis tool for Toyota Motor Co.
- Performed monthly balance sheet reconciliations and P&L various explanations.

Skills

Business Development
Operational Processes
Regional Operations
Balance Sheet
Communication
Payroll
Healthcare
HR
CPA
POS

Education

Bachelor's Degree, Accounting (1998 - 2001)
Southern New Hampshire University
Manchester,

Regional general manager resume

Dennis Gonzalez

(550) 555-3152 | dgonzalez@example.com

Des Moines, IA | 91996 N. Evergreen St. - 26635

Work experience

2018 - Present
Regional General Manager, The Aspen Club - Des Moines, IA
- Provided oversight, direction, and leadership to the staff ensuring quality services for developmentally disabled consumers.
- Cash handling through integrated POS system.
- Managed all areas of restaurant operations, exceeding goals in sales, profitability and customer satisfaction ratings.
- Designed and implemented strategic business plan objectives.
- Manage restaurant operations; make sure every guest has an enjoyable experience.
2011 - 2018
Area Supervisor, Walmart - Des Moines, IA
- Managed and trained associates using company policies and procedures
- Improved efficiency by developing personal work procedures and prioritizing daily tasks with little or no supervision.
- Ensured company policies in safety and compliance are met.
- Set up meetings for safety tours for new associates.
2009 - 2011
Supervisor, Link Associates - Des Moines, IA
- Conduct and monitor the jobsite safety surveillance programs and the related corrective action plans.
2007 - 2009
Credit Analyst, Wells Fargo - Des Moines, IA
- Analyze and monitor credit risk based on financial statements, performance projections, cash flow, business and industry evaluation.
- Validated data elements, and executing various legal documents used in foreclosure litigation.
- Performed fundamental credit analysis, prepared monthly trend reports and monitored financial/covenant/other reporting tracking.
- Conducted background credit investigations for commercial and consumer credit requests up to $100 million for the purpose of fraud prevention.
- Assist customers with new loan applications.

Skills

Revenue Growth
Credit Limits
Sales Goals
Customer Service
Emergency
Ross
General Operations
Hipaa
Sales Floor
Bank Deposits

Education

Bachelor's Degree, Management (2004 - 2007)
Park University
Parkville,

Regional general manager resume

Jeffrey Henderson

(270) 555-1255 | jhenderson@example.com

Houston, TX | 89220 W. Park Rd. - 90502

Work experience

2015 - Present
Regional General Manager, Holiday Inn Express - Houston, TX
- Led daily operations for a 160 room, 7500 square foot banquet facility.
- Planned and organized accommodations, catering and other hotel services.
- Participated in corporate trade shows, concentrated sales efforts, and other sales-oriented, revenue-producing activities.
- Team Leading, Sales Accountability, Pos Functions, Customer Service, Scheduling, Hiring, Cashier
2014 - 2015
Front Office Manager, Holiday Inn Express - Houston, TX
- Assist with the training of the Guest Service team, alongside the development and improvement of Hotel operations.
- Maintain proper operation of the PBX console and ensure that all standards are met.
- Trained clerks in guest services, PBX operator training in phone etiquette.
- Handle all of our coach and counseling procedures for 38 employees.
- Provide expertise and leadership to staff and manage the front office & hotel property.
2011 - 2014
Front Desk Supervisor, Holiday Inn Express - Memphis, TN
- Structured the VIP experience with significance and personal attention.
2007 - 2011
Executive Housekeeper, Hyatt - Orlando, FL
- Maintained standards of cleanliness throughout the hotel and managed special guest services.
- Front Office Agent Responsible primarily for checking in and out all hotel guests.
- Assisted Executive Housekeeping in room inspections and occasional biohazard cleanup.
- Maintain constant communication with Guest Services.
- Developed a guest service relations approach, resulting in improved guest satisfaction scores.

Skills

Hyatt
Room Inventory
Medical Records
Regional Operations
Contract Negotiations
Hotel Services
Communication
Bottom Line
Quality Standards
Sales Goals

Education

High School Diploma, (2002 - 2002)
,

Regional general manager resume

Gerald Gardner

(550) 555-1038 | ggardner@example.com

Los Angeles, CA | 95067 S. First St. - 68099

Work experience

2020 - Present
Regional General Manager, ADT - Los Angeles, CA
- Key Accomplishments Developed and implemented an area-wide, quarterly/yearly business plan to attain specific goals and targets.
- Direct reports include 10 Managers and a workforce of 100 technician's administration employees.
- Serve as Regional Training Manager for 135 stores spanning the central United States and Canada.
- Opened 4 new stores, trained 3 managers to the district manager level.
- Increased sales by 180% through brand development, positioning and targeted marketing combined with new product development.
2019 - 2020
General Sales Manager, ADT - Los Angeles, CA
- Provided mentoring, training and coaching to sales staff to ensure sales goals were achieved.
- Key Achievements: Increased sales 30% per year through new customers and customer retention.
- Designed and implemented a complete sales process from discovery, forecasting, negotiation, and closing.
- Opened 4 new stores, trained 3 managers to the district manager level.
- Qualified existing CRM database, incorporated contemporary marketing technique, exponentially increased client network.
2016 - 2019
Business Developer, Robert Half International - Los Angeles, CA
- Solicited new accounts and developed a strong client base.
- Searched various websites for resumes and recruiting healthcare professionals.
- Created and implemented business development strategies.
- Draft language for marketing and business development evites and website postings.
2011 - 2016
Outside Sales, Direct Alliance Corp (Direct Alliance - Phoenix, AZ
- Account Management and territory development of gov/ed accounts
- Bundled mobile and home internet with phone service to customers enhancing their computer and telecommunications experiences.
- Managed over 153 existing accounts and sold an average of 48 new accounts annually.
- home packages including cable, internet, and phone.
- Attend training seminars to obtain product knowledge.

Skills

Communication
Truck Orders
Internet
Hvac
Healthcare
Regional Operations
Sales Goals
Finance Department
Local Businesses
Overall Operations

Education

Bachelor's Degree, Business (2001 - 2004)
Arizona State University
Phoenix,

How to write a regional general manager resume

Craft a resume summary statement

A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the regional general manager role.

Step 1: Start with your professional title, or the one you aspire to.

Step 2: Detail your years of experience in regional general manager-related roles and your industry experience.

Step 3: What are your biggest professional wins? Here is your opportunity to highlight your strongest accomplishments by placing them at the start of your resume.

Step 4: Don't forget, your goal is to summarize your experience. Keep it short and sweet, so it's easy for recruiters to quickly understand why you're a great hire.

These tips will help you demonstrate why you are the perfect fit for the regional general manager position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

Upload a resume

(File formats: .pdf, .doc, .docx)

List the right project manager skills

Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:

Look to the job listing. You often need to include the exact keywords from the job description. Take note of the skills listed for the job.
Put all relevant hard and soft skills in your skills section.
Be specific. If you are too broad, you may not be giving the best picture of your skills and leave the hiring manager uncertain of your abilities.
Be up to date. Software names change and companies merge. Don't look out of touch by being careless.
Be accurate. Spelling and even upper or lowercase can dramatically change meanings. Make sure you are correctly listing your skills.

These five steps should give you a strong elevator pitch and land you some regional general manager interviews.

Here are example skills to include in your “Area of Expertise” on a regional general manager resume:

Customer Service
Financial Performance
Customer Satisfaction
Performance Management
OSHA
Employee Development
Oversight
Direct Reports
Sales Growth
Payroll

Human Resources
Client Satisfaction
Training Programs
Guest Satisfaction
Financial Statements
Business Development
Customer Complaints
Product Quality
Loss Prevention
Cost Control

Contract Negotiations
POS
Sales Volume
Labor Costs
Inventory Management
Front Desk
Cost Reduction
Customer Relations
Bottom Line
Inventory Control

Zippia’s AI can customize your resume for you.

Upload a resume

(File formats: .pdf, .doc, .docx)

How to structure your work experience

A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.

Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.

How to write regional general manager experience bullet points

Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.

Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
What were your responsibilities or goals?
How did you accomplish them?
Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )

Here are great bullet points from regional general manager resumes:

Work history example #1

Regional General Manager

Burger King

Started in the Operations Training Program at Burger King Corporation.
Provided the Burger King drive-thru customer service policy of three minutes or less.
Reinforced strong company polices and procedures to insure delivery of quality/competitive services and products.
Improved DHEC and ECOSURE ratings by 20% for 3 consecutive years according to Burger King Cooperation.
Received Multi-unit Leadership award for improving store Comp Sales and Restaurant Operating Profits.

Work history example #2

Credit Analyst

Citi

Established Principal Letter procedures with management and acted as liaison with sales and trading for Principal Letter accounts.
Assigned to special project handling bankruptcy loans.
Performed outbound calls to cardholders about Citibank sales programs available.
Managed a portfolio of diverse product types in the Buffalo and Rochester area.
Performed monthly/quarterly operational functions supporting the SAS ETL processing to generate client profitability and performance measurement results.

Work history example #3

Management Trainee

Nordstrom

Completed Future Nordstrom Leaders: Management Training Program
Attended Future Nordstrom Leader workshops where I learned important management techniques and the importance of exceeding customer expectations.
Developed a personal stylist mindset by promoting cross-selling and suggesting Nordstrom Rack product.
Gained deep understanding of Nordstrom culture by working with key leaders in the company.
Mentored by highly experienced and dedicated professionals within Nordstrom.

Work history example #4

Marketing/Sales Representative

Entertainment Cruises

Created and maintained branch social media pages including Linkedin and Twitter.
Confirmed proper scheduling details and maintained a positive rapport with site managers.
Reduced turnover and increased employee cooperation through effective hiring and ensured training / development of staff.
Required problem definition, resolution and communication to a variety of personnel, ranging from highly technical to financially oriented individuals.
Utilized multiple proprietary customer data bases for each client including; Satellite and internet.

Zippia’s AI can customize your resume for you.

Upload a resume

(File formats: .pdf, .doc, .docx)

Add an education section to your resume

Employers are looking for a few things when looking at the Education section of your resume:

The highest degree you have achieved.
TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
TField of study
TAny honors, relevant coursework, achievements, or pertinent activities

Here are some examples of good education entries for resumes:

Bachelor's Degree in business

San Jose State University, San Jose, CA

2003 - 2006

Bachelor's Degree in accounting

Southern New Hampshire University, Manchester, NH

1998 - 2001

Highlight your regional general manager certifications on your resume

Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

Here are some of the best certifications to have on regional general manager resumes:

Certified Sales Professional (CSP)
Certified Food Manager (CFM)
Certified Management Accountant (CMA)
Certified Manager Certification (CM)
Food Safety Manager Certification
Sales Management
OSHA Safety Certificate
ServSafe Food Protection Manager Certification
Certified Professional - Human Resource (IPMA-CP)
International Accredited Business Accountant (IABA)

Updated March 26, 2025

Browse executive management jobs