EMS Operations Manager
Regional manager job in Toledo, OH
Lynx EMS is recruiting an Operations Manager to direct operations at our Toledo, OH location.
PURPOSE/BELIEF STATEMENT
The Operations Manager oversees, leads, manages, and performs various tasks associated with the day-to-day operations of Lynx EMS at their assigned satellite location(s). The Operations Manager is also responsible for additional tasks as assigned by the Regional Manager of Operations.
JOB RESPONSIBILITIES
The Operations Manager will:
Meet with Operations Supervisors daily to assess and review day-to-day operations. Duties will include the review and approval of staffing, scheduling, and related issues. Duties may include counseling and assisting employees, but require reviewing, assessing, and assisting with all work performed throughout the day, regardless of shift.
Be the liaison between the Operation Supervisors, hospitals, and nursing facilities and the Regional Manager of Operations. Briefings and updates will be supplied to the Regional Manager of Operations on a weekly basis, and in real time should the situation warrant such involvement.
Will identify and work to improve administrative and operational functions for Lynx EMS, LLC. He/she will review the activities of emergency medical staff and provide leadership and guidance regarding various issues. If required, all guidance will be documented in written form.
Will review and recommend changes to existing policies and procedures, as well as recommend new policies and assist in the creation of them.
Review requests for additional staffing and equipment; provide input and recommend staffing and equipment needs for budget purposes to the Regional Manager of Operations.
Work and maintain a full-time regular work schedule.
Verify staffing for all shifts is met.
Participate in the full range of human resources responsibilities.
Write, receive, review, and approve staff reports, records, and related paperwork.
Investigate incidents involving assigned units and communicate with the Operations Supervisors and Regional Manager of Operations on status of assigned units and other problems.
Submit reports on all incidents, accidents, and work-related injuries and exposures.
Participate in interviewing and selection process as needed.
Assure that all necessary payroll reports are properly completed and submitted in a timely manner.
Inspect all assigned stations, vehicles, and equipment for cleanliness and general maintenance.
Attend external and internal meetings as may be necessary/required.
Remain accessible by phone while off duty.
Other tasks that may be assigned or required to ensure operational integrity.
QUALIFICATIONS/EXPERIENCE REQUIREMENTS
Minimum Requirements:
Knowledge of EMS policies and procedures, and at minimum hold current state EMT licensing and certification.
Knowledge of techniques, requirements, and activities associated with emergency medical response and protocols.
Knowledge of inventory maintenance and control.
Knowledge of the basic principles of management and supervision.
Knowledge of basic record keeping, records and case management.
Skill in working under stressful situations, in receiving and assessing information, and making educated decisions for the appropriate response.
Skill in establishing and maintaining good working relations with staff, hospital staff, facility staff, and the general public.
Skill in effectively managing staff, supervisors, equipment, facilities and operations associated with multiple site locations.
Skill in operating a personal computer utilizing a variety of software applications.
Skill effectively communicating in both oral and written form.
Physical Requirements:
Good physical fitness with the ability to function effectively in all different types of environments.
Be able to lift and carry heavy, bulky items, equipment, materials, supplies and people weighing up to 250lbs in unpredictable weather conditions in various environments.
NOTE: There is also the risk of bodily harm and potential exposure to infectious diseases, toxic fumes and chemicals, as this position may require the employee to work as a crew member.
Additional Duties:
The Operation Manager will be responsible for the following within their assigned division:
The operation site is compliant with all policies, procedures, and standards as outlined by the city, state, federal, and Lynx EMS regulations.
The operation is responding to calls and sites as outlined within dispatch protocol.
Determining compliance with established policies and procedures.
Identifying and correcting deficiencies both with staffing and dispatch via reporting and audit metrics.
Overseeing and/or participating in the full range of human resources responsibilities.
Reporting:
Verify all EPCR reports have been submitted and signed off for billing. Verify any trailing documentation has been uploaded and attached to the appropriate trip.
Daily or weekly reports to the Regional Manager of Operations depending on frequency or request per item.
Daily attendance and run volume reports, and any other additional requirements as set forth by the Regional Manager of Operations.
BENEFITS
Comprehensive health insurance package offered, including medical, dental, vision, LTD, STD, Life Insurance. Employees are eligible to participate in 401(k) + matching program, HSA & FSA + matching program. Role PTO & Sick Leave, Flexible daytime schedule.
Operations Manager
Regional manager job in Detroit, MI
Operations Manager - Stacks & Cordials
Detroit Metro Area | On-site | Full-Time
Stacks & Cordials is expanding and building a team of operators who want to grow with a brand that rewards initiative, ownership, and high performance. As we open new locations, we're looking for leaders who are ready to take responsibility for an entire store's operations-with a compensation model that directly reflects results.
The Role
We're seeking a hands-on Operations Manager who can run a location end-to-end. This is a role for someone who thrives in high-volume environments, understands the discipline of kitchen execution, and is motivated by operational excellence and financial outcomes.
You'll be responsible for daily operations, staff coordination, food preparation, quality control, customer service, and location-level profit performance. This is a leadership position that requires both strong culinary ability and operational rigor.
Key Responsibilities
• Execute daily kitchen operations, including cooking, prep, and food safety.
• Lead, train, and manage location staff to maintain consistent quality and efficiency.
• Oversee inventory, ordering, cost controls, and vendor communication.
• Ensure smooth service during high-volume periods.
• Maintain brand standards across menu execution, presentation, and guest experience.
• Manage scheduling, operational workflows, and local compliance.
• Drive location-level profitability with accountability for monthly performance.
Qualifications
• Minimum 5 years of professional restaurant kitchen experience.
• Strong background in high-volume service environments; pizza or sandwich experience is a significant plus.
• Proven ability to lead teams and maintain operational discipline.
• Ability to cook, prep, clean, and manage all aspects of a shift.
• Entrepreneurial mindset and comfort with responsibility tied to financial outcomes.
• Strong communication, organization, and problem-solving skills.
Compensation
• Tiered profit-share model: 15-25% of monthly profit, based on performance.
• Hourly wages + tips.
• Growth opportunities as Stacks & Cordials scales into additional locations.
Who Thrives Here
Operators who want ownership without bureaucracy. Leaders who can run a kitchen, run a team, and run the numbers. People who want a measurable stake in the success they create.
If you're ready to help build something and lead a location with true accountability, we'd like to meet you.
Regional Sales General Manager
Regional manager job in Detroit, MI
Job Title: Regional Sales General Manager
Department: Sales
Reports To: Vice President of Sales and Marketing
The Regional sales General Manager is responsible for generating revenue, implementing strategies to increase sales and obtaining new business opportunities by developing and maintaining strong relationships with customers, dealers, and their direct reports. This role will be responsible for the performance of all Regional Sales Managers reporting to them and the performance of their territories. Within this structure the Regional Sales General Manager will be responsible for the effectiveness of agent relationships and the consistency of how CHIRON works with agents to generate sales opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Develop strategies and tactical plans to achieve sales goals and increase market share working in the direct assigned territory and working with the RSMs that report directly to this position.
Drive territory sales and development through regular RSM and customer interaction and by providing information on available products and services.
Provide regular reporting of key account activities, sales win/loss and competitive updates within all territories.
Prepare and present sales presentations to create product understanding/awareness and to ensure these sales materials are applied effectively and consistently across all territories.
Monitor and report on market trends and conditions, competitive products and pricing, sales activities of competitors, existing and new product sales potential, and other related information as appropriate. This information must be pulled from the RSMs reporting to this role.
Identify and properly qualify business and customer opportunities and compile list of prospective sales/leads from all territories.
Manage assigned territories to identify and meet with existing and prospective customers and provide sales presentations and product updates. Support all RSMs to do the same.
Work with Proposal Engineers to quote projects and deliveries, including complete and accurate costings and anticipated savings in production costs through time studies. A balance must be struck between this role and what is expected from the RSMs.
Working with other functional groups, prepare sales contracts and deal sheets according to company procedures.
Prepare reports of business transactions and maintain a database of all quotes for sales review and follow-up. Drive the RSMs to do the same.
Investigate and help resolve customer satisfaction issues. Take charge in all territories so the RSMs may focus on selling and not get bogged down with quality issues. Strike a balance.
Actively manage weekly sales itinerary to adequately cover assigned territory in a time-efficient manner and ensure the RSMs in all territories are doing the same. This role must specifically focus on the sales activities of the RSMs and ensure they are using their time effectively. A balance of “on the road”, in office and other must be achieved and effective.
Prepare sales call reports and monthly 30-60-90 sales forecasts and ensure the RSMs do the same.
Works with and manages Agents and Agent strategies where applicable. This must be done consistently across all territories.
Attend territory trade shows when it makes sense to do so and drive local and regional events to increase brand awareness.
Be 100% accountable to the performance and results generated by all RSMs reporting to this role.
Schedule performance and review meetings with the assigned regional sales managers
TRAVEL:
50 - 80% travel is anticipated. Routine travel to various domestic customer and distributor locations will be required. A valid driver's license and passport are required for this position.
EDUCATION and/or EXPERIENCE:
Bachelor's degree in engineering, sales/marketing, business administration or relevant field.
5 years of experience in the machine tool industry and/or high-volume parts manufacturing industry.
Held a Leadership role in the area of sales for a minimum of five (5) years.
KNOWLEDGE and SKILLS:
Strong leadership and people management skills
Excellent verbal and written communication skills; drives open collaboration.
Strong negotiation and presentation skills
Demonstrated ability to build effective relationships
Highly organized and comfortable with cold calling techniques
Highly self-motivated and self-directed
Excellent time and territory management skills
Proficiency with a CRM
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Adobe
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, handle, or grasp objects and talk or hear. Regularly operates a computer and other office equipment such as printers and copy machines. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, or crouch. The employee must occasionally lift and/or move objects up to 25 pounds.
Account Manager
Regional manager job in Troy, MI
The TSUBAKI name is synonymous with excellence in quality, dependability, and customer service. U.S. Tsubaki Automotive, LLC is an international tier-one supplier of high-speed chain drive systems to the automotive industry.
Under general direction, the Account Manager is responsible for both directly managing customer accounts as well as supporting data collection, manipulation, analysis, and reporting of bi-monthly and bi-annual five year sales forecasting. Also responsible for managing customer quote preparation including supporting documents. Provides support for business planning, sales analysis, sales staff support, market and volume forecasts, and market analysis.
Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description. Other tasks may be assigned and expected to be performed.
Manage assigned OEM and related Tier 1 accounts for year-on-year sales growth, and meet or exceed annual business plan expectations
Must be able to translate the customer requirements and USTA capabilities into a variety of value propositions to differentiate USTA in front of the customer's purchasing and engineering organizations
Develop and execute a communication "cadence" to maintain routine customer contact
Build strong relationships to leverage/maximize the Company's product and service content.
Develop and maintain customer purchasing, engineering and other appropriate relationships
Support closure of open receivables payment, as appropriate
Provide direct support to the APQP Team's in the ongoing development of existing and prospective USTA customers
Remain current on all USTA products from a technical, application, pricing and selling benefits standpoint
Regularly attend meetings with customers. Establish and build strong relationships in purchasing and engineering to identify and follow-up on new product development opportunities
Analyze cost estimations from the manufacturing plants and complete customer cost breakdown/pricing forms.
Support Bi-Monthly and bi-annual updates of sales and forecast data
Market share analysis support. Volume forecast reporting and analysis (IHS)
Product marketing support
Provide administrative support for the Sales Office Staff
Other tasks as directed by management
Requirements:
Bachelor of Business Administration degree required
3-7 years' experience working for an automotive OEM or tier supplier in powertrain systems (engine components preferred).
Experience in calling on OEMs and major Tier 1 suppliers desired
Working knowledge of product costing and automotive industry purchasing, quality and supply requirements desired
Automotive Account Management experience is desired. Program management experience highly desired.
Good understanding of manufacturing processes and equipment
Experience with manufacturing cost allocations and profit analysis
Excellent interpersonal, written and verbal communication skills. Attention to detail is critical
Should be a self-starter with good organization skills
Strong interpersonal and relationship building skills along with a Team attitude
Proficient use of Microsoft Office applications with emphasis on Outlook, Excel, Word and Power Point
Ability to travel - both domestic and international if required
Learn more about U.S. Tsubaki at: *************************
U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance.
The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors.
Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability
PM21
PI9130f990e399-37***********2
Export Manager
Regional manager job in Farmington Hills, MI
Serve as Export Control Subject Matter Expert (SME), providing authoritative guidance on U.S. export regulations (EAR, ITAR) and supporting global manufacturing Fortune 500 company's global compliance strategy.
Develop and maintain global export control standards, monitor legal/regulatory changes, and assess their impact on business operations worldwide.
Conduct audits, health checks, and risk analysis while advising business units, central departments, and authorities on compliance requirements.
Require 8+ years of export control experience, a law or associate degree, strong analytical and communication skills, and proven ability to influence and collaborate across all organizational levels.
Opportunity to shape global export control processes in a dynamic, international environment with exposure to cross-border regulations and strategic decision-making.
General Manager
Regional manager job in Plymouth, MI
Fourgrounds General Manager - Fourgrounds Coffee Studio (Plymouth, MI)
About Fourgrounds:
Fourgrounds is a new coffee shop and creative media hub in downtown Plymouth, MI-where craft coffee meets local storytelling. As we prepare for launch, we're hiring a General Manager to lead our team, own operations, and build a best-in-class guest experience. This is a ground-floor opportunity to grow with a unique hybrid concept.
Position Overview:
The General Manager is responsible for all aspects of store operations, from guest service and staff development to inventory management and financial performance. You'll lead a team of baristas and front-of-house staff, while managing costs, enforcing standards, and creating an outstanding environment for customers and employees alike.
Job Responsibilities -
Front of House:
Hire, onboard, train, schedule, and coach a high-performing team
Motivate employees to deliver excellent service
Provide feedback, coaching, and development to team members
Enforce store policies and foster a positive, productive workplace
Maintain a clean, welcoming, and well-organized space
Address guest concerns promptly and professionally
Back of House & Operations:
Oversee all store operations and report to ownership/corporate staff
Manage P&L, meet sales targets, and control labor and operating costs
Maintain accurate par levels, ordering guides, and prep sheets
Ensure consistency in food and beverage quality, following recipes and procedures
Keep inventory and retail coolers organized, stocked, and visually appealing
Maintain high standards for cleanliness, organization, and health code compliance
Oversee sanitation of workstations, tools, and storage areas
Ensure compliance with food safety, health codes, and cash handling policies
Reconcile cash deposits with POS system daily
Coordinate event strategy with WDIV events team/coordinator
Administrative & Strategic Duties:
Create, manage, and adjust team schedules; approve shift changes and fill-in for absences
Provide insights and feedback to ownership; help manage workplace change(s)
Manage employee relations by addressing conflict resolution, performance challenges, and fostering positive interpersonal dynamics.
Represent and promote the Fourgrounds brand in the community
Support cross-functional collaboration with the in-house media studio
Coordinate store operations with local programming staff and daily broadcast of station lifestyle show
Report performance to ownership and help implement operational improvements
Key Qualifications:
3+ years of experience managing a café or restaurant preferred
Strong understanding of café operations, food safety, and customer service
Skilled in balancing supply and demand, ordering, and inventory
Ability to manage multiple priorities in a fast-paced environment
Strong interpersonal, organizational and problem-solving skills
Familiarity with coffee equipment, drinks, and café operations is a plus
Effective leader with experience coaching and mentoring teams professionally
Proficiency in POS systems and basic financial reporting
Skill in maintaining detailed communication and organization in restaurant industry
Positive and enthusiastic attitude
Experienced in managing budgets, costs, and business metrics (sales, labor, profitability, etc.).
ServSafe or food safety certification (or willingness to obtain)
Ability to work full-time including early mornings, evenings, weekends and holidays.
Location & Schedule:
Location: Downtown Plymouth, MI
Schedule: Full-time (Includes mornings, evenings, weekends, and holidays)
No Phone Calls Please
Fourgrounds Coffee is an Equal Opportunity Employer. In addition to complying with the requirements of federal law, Fourgrounds Coffee will comply with applicable state and local laws prohibiting employment discrimination. Any offer of employment is conditional upon the successful completion of a pre-employment drug screening, investigative background check, employment/education verifications and reference checks.
Nurse Account Manager
Regional manager job in Detroit, MI
Remedi SeniorCare (a division of Clarest Health) is a leading pharmacy innovator dedicated to servicing long-term care facilities and senior living communities. Our mission is to provide exceptional person-centered care through advanced technology solutions and clinical expertise. As a part of the Remedi team, you'll be contributing to a mission-driven organization that is redefining the future of pharmacy services and making a meaningful impact on the lives of patients and healthcare professionals across the nation.
We're seeking a RN Account Manager who takes initiative, solves problems proactively, and builds strong relationships. In this role, you'll be the main link between our closed-door pharmacy and the long-term care communities we serve. You'll ensure exceptional service through regular site visits, staff training, and smooth implementation of pharmacy technology, keeping communication clear between our pharmacy and client teams. If you're motivated by connections, driven to improve outcomes, and committed to quality care, we'd love to hear from you.
Location: Field Based - Detroit, Saginaw, and surrounding areas
Salary: Starting at $95,000 per year
Schedule: Monday - Friday, Day Working Hours
Travel Requirement: 70% +
Transportation: This role requires a valid driver's license and valid car insurance
Reports To: Account Management Leadership Team
What We Offer:
Comprehensive Medical, Dental and Vision Insurance (as low as $13.73/pay)
Substantial PTO Offering in Year One, with an Increase After Your First Year
Travel Stipend
Flexible Spending and Health Saving Accounts
Free Virtual Care - Telemedicine
401k with company match
Referral Bonuses
Life Insurance
Pet Insurance
Legal Insurance
Make a difference in the lives of others!
We are growing and that means more opportunities
Key Responsibilities:
Conduct regular site visits to monitor service quality, address client needs, and build strong relationships.
Partner with facility and corporate leaders to ensure satisfaction, retention, and effective communication.
Lead meetings, calls, and training sessions (virtual or on-site) to support staff education and share pharmacy updates.
Oversee new facility onboarding and transitions, including setup, training, and operational support.
Support adoption of pharmacy technology tools and troubleshoot issues as needed.
Document visits, client interactions, and follow-up actions in line with company guidelines.
Collaborate with pharmacy leadership and internal teams to resolve issues and maintain high service standards.
Maintain compliance with Clarest's Code of Conduct and all regulatory and reporting requirements.
Qualifications:
Must have an active RN license in good standing
Strong working knowledge of Long-Term Care operations and workflows required
At least 3 years of relevant experience in Account Management (preferred)
Must possess a valid driver's license in good standing
Skills + Abilities:
Must be able to communicate clearly and effectively, both verbally and in writing, with facility staff and internal teams
Ability to motivate and lead teams, as well as develop and implement training materials for community/facility staff
Demonstrated ability to identify issues, investigate concerns, and develop and implement solutions
Strong customer service orientation with the ability to manage customer relationships, resolve complaints and ensure satisfaction
Ability to lift up to 40 lbs., drive, and travel up to 70% of the time
General Manager
Regional manager job in Utica, MI
At Stash Ventures we aren't just your run-of-the-mill cannabis company… Our mission is to grow a successful vertically integrated cannabis company in the Midwest region with a vision to become one of the most knowledgeable and capable Midwest cannabis companies seeking to dominate the relatively new and hungry market. Through all our companies: High Minded, Timber Cannabis Co., and Cloud Cannabis Co., we strive to offer not only the opportunity to grow and learn, but to develop and become the best you that there is! At Stash Ventures, we live true to our core values to not only better ourselves, but better the communities we live in and do business in.
We Connect, Care, Be Authentic, Inspire, and Drive the Business.
We are easy to do Business with and focus on Adaptability, Diversity, Inclusivity.
Our focus is on Education, Diversity, and Inclusion - Both Employee and Customer.
We are in love with our customers and their needs.
We offer consistent, reliable, efficient, honest, and high-standard work and products.
We strive to give back to the communities where we live and work.
General Manager Essential Functions:
The essential functions include, but are not limited to the following:
Ensure the dispensary's compliance with security, inventory and local and state regulations
Manage and inspire internal staff to deliver the highest level of customer service
Ensure the safety and satisfaction of every customer and employee
Responsible for providing a high level of education and development for staff pertaining to medical cannabis strains, edibles, concentrates and consumption mechanisms
Set sales, service, and profit goals and lead staff to exceed them
Work closely with Inventory Specialist and Procurement Manager to procure an adequate supply of quality products
Fulfill staffing needs and coordinate scheduling?
Communicate with and coach staff on a regular basis to ensure the dispensary's excellence in service and labor practices within the community
Ability to read, analyze, and interpret documents relating to dispensary performance, general business periodicals, professional journals, safety, security and technical procedures, and governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Develop operations plans and implement and manage dispensary policies and procedures
Document financial, Inventory and customer trends; maintain sales and purchasing reports
Manage and maintain dispensary sales and inventory management software
Job Requirements:
Bachelor's degree in Business or equivalent related experience
Five years of experience in a retail management environment
Excellent customer communication and service skills
Strong interpersonal communication and conflict resolution skills
Passionate about serving the Michigan cannabis community
Strong accounting, math and computer skills
Must be at least 21 years old.
Must be able to accommodate scheduling expectations including weekends, holidays and evening hours.
General Manager
Regional manager job in Troy, MI
Reports to Corporate Director of Operations
THE FORBES COMPANY
The Forbes Company is a nationally recognized owner, developer and manager of iconic regional shopping centers, that are known throughout their respective markets for their retail innovation, fashion leadership, distinctive architecture and luxury appointments. The Forbes Company creates exceptional retail destinations with no equal.
SOMERSET COLLECTION
This luxurious shopping center in Troy crowns Michigan's Golden Corridor. Situated in the heart of Oakland County, one of the wealthiest regions in the U.S., Somerset Collection is the epicenter for luxury retail in the state of Michigan. Underneath Somerset Collection's palatial ceilings and connected by its 700-foot stunning glass skywalk, more than 150 revered retailers await with 60 unduplicated in the market. Renowned names include anchor stores: Neiman Marcus, Saks Fifth Avenue, Nordstrom and Macy's as well as Hermès, Louis Vuitton, Dior, Gucci, Prada, Balenciaga, Ferragamo, Burberry and Tiffany & CoT
GENERAL MANAGER OVERVIEW
The General Manager of Somerset Collection is responsible for all Center operations including, but not limited to:
Leads the management team in partnership with the Marketing Director.
Directs the activities of security, building & grounds maintenance, landscaping, janitorial, construction, risk management, human resources, financial reporting, budgeting, forecasting and planning.
Works in partnership with the Marketing Director ensuring programs are being executed and supporting the marketing team with available resources.
Strong understanding of luxury retailers' brand and image and the ability to support their growth and success.
Develops and maintains an appropriate level of involvement in community affairs and activities representing both the Center and ownership.
LEADERSHIP
The General Manager is the leader of the operations management team, works in partnership with the marketing director and sets the overall tone for the office operations, by creating a culture of a “yes” before “no” mindset each and every day . This includes:
Training and development, motivation and evaluation of the management team. Ensuring the management team is performing on brand and meeting or exceeding established goals and objectives.
Maintaining open and clear communication with the management office team, home office, vendors and other staff members.
Serving as the brand ambassador for the Center by creating a culture of teamwork and outstanding guest services.
Actively seeks new ways to grow and be challenged.
Earns the trust of others through honesty, integrity and authenticity.
Ability to address difficult situations, possess the confidence to have challenging conversations and navigate them appropriately.
Being nimble and flexible to adapt to the demands of an everchanging retail/operational landscape.
OPERATIONS
Maintain the Center in a manner which is consistent with The Forbes Company Standards and brand expectations.
Identify existing and potential deficiencies, and establish best practice measures to address the conditions and satisfactorily resolve them.
Create a safe and aesthetically pleasing environment throughout the building and grounds.
Motivate the team to be passionate about the operations so the Center is “show ready” daily.
Demonstrate proficiency in the following areas:
o Safety and security
o Repairs and maintenance
o Mechanical, Electrical, Plumbing
o Information Technology
o Construction, permitting, inspections, architecture
o Landscaping
o Janitorial
o Risk and crisis management
ADMINISTRATION/FINANCIAL
Works closely with home office staff, including: accounting, development/construction and leasing departments.
Develops and implements strategic plans that enhance the value and position the Center for unparalleled growth and success.
Negotiates, executes and manages service agreements. Manages third party performance to ensure they meet The Forbes Company standards.
Recommends and manages capital improvements and upgrading existing programs.
Produces the annual CAM budget and manages the approved budget throughout the year
Oversees human resources, which include: labor law, hiring practices, employee handbook, staff evaluations and training & development.
Demonstrates knowledge of lease administration and often serves as the liaison between the home office and the merchants.
Experience with regulatory agencies including: Federal, State and local statutes & ordinances.
MARKETING
Supports the marketing team with resources in the following areas:
o Merchant relations
o Special events / sponsorship & merchant activations
o General strategies.
Awareness of merchant sales performance and retail trends and partner with the marketing team to support sales generating initiatives.
Establishes a positive working relationship with all merchants at a local, district and, if appropriate, home office level.
COMMUNITY RELATIONS
Works in partnership with the marketing team to position the Center as the prominent market square in the local economy and community.
Identify opportunities to create meaningful partnerships and experiences that drive community connections with the Center.
Develop mutually beneficial relationships with local leaders, governmental officials and community organizations & associations.
SKILLS & QUALIFICATIONS
Bachelor's degree, Masters degree a plus. Relevant work experience may qualify as a substitute
5+ years of experience in upper management, leading sizeable shopping centers, mixed use or similar large format properties
Proven track record of successfully running multi-million dollar businesses, along with a strong financial acumen.
Exceptional leadership skills focusing on a creating and maintaining a positive and compassionate high performing culture.
Commitment to maintaining the highest standards of guest, merchant and staff relations.
A critical thinker with demonstrated problem solving skills.
Excellent oral and written communication skills.
BENEFITS
We offer generous medical and dental insurance, along with voluntary insurance options. Our benefits package also offers employer contributed 401K retirement plan, paid time off and Company holidays.
EOE
Training and development, motivation and evaluation of the management team. Ensuring the management team is performing on brand and meeting or exceeding established goals and objectives.
Maintaining open and clear communication with the management office team, home office, vendors and other staff members.
Serving as the brand ambassador for the Center by creating a culture of teamwork and outstanding guest services.
Actively seeks new ways to grow and be challenged.
Earns the trust of others through honesty, integrity and authenticity.
Ability to address difficult situations, possess the confidence to have challenging conversations and navigate them appropriately.
Being nimble and flexible to adapt to the demands of an everchanging retail/operational landscape.
OPERATIONS
Maintain the Center in a manner which is consistent with The Forbes Company Standards and brand expectations.
Identify existing and potential deficiencies, and establish best practice measures to address the conditions and satisfactorily resolve them.
Create a safe and aesthetically pleasing environment throughout the building and grounds.
Motivate the team to be passionate about the operations so the Center is “show ready” daily.
Demonstrate proficiency in the following areas:
o Safety and security
o Repairs and maintenance
o Mechanical, Electrical, Plumbing
o Information Technology
o Construction, permitting, inspections, architecture
o Landscaping
o Janitorial
o Risk and crisis management
ADMINISTRATION/FINANCIAL
Works closely with home office staff, including: accounting, development/construction and leasing departments.
Develops and implements strategic plans that enhance the value and position the Center for unparalleled growth and success.
Negotiates, executes and manages service agreements. Manages third party performance to ensure they meet The Forbes Company standards.
Recommends and manages capital improvements and upgrading existing programs.
Produces the annual CAM budget and manages the approved budget throughout the year
Regional Service Manager I
Regional manager job in Auburn Hills, MI
Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service.
We move water.
Job Summary:
The primary responsibility of the Regional Service Manager I is to ensure that exceptional service is completed on all company equipment every time through the management, direction, training and evaluation of Mersino's Branch and Corporate Service Teams, assuring quality and timeliness of work and minimizing the cost of parts and labor. They shall strive to support the company goals of maintaining a satisfactory green tag/red tag ratio in each branch, minimizing hard down lag times, promoting fleet quality of service to minimize field failures, and promoting the overall fleet quality of appearance. The Regional Service Manager I shall also act as a liaison between Branch Service Managers / Service personnel and the company's Executive Management Team in order to communicate regarding decisions, policies, and all matter that affect the performance and success of the company's service teams.
Typical Duties and Responsibilities:
* Establish Service policies and procedures, ensuring proper training and compliance to assure consistent service department performance at all locations
* Develop and implement standardized expectations for Service Departments, including cleanliness, organization, equipment maintenance, tools, ergonomics, Lean and 6S
* Guide the Branch Service Departments in implementing and maintaining an inventory of parts, tools, and supplies to meet daily service requirements
* Develop and implement company standards for maintenance of equipment and vehicles, as well as quality control processes for repairs completed on all vehicles and equipment
* Develop an audit to evaluate the amount of time employees spend maintaining equipment to identify productivity and staffing issues
* Travel to branch locations to conduct Service Department inspections to ensure that company standards are being met for department standardization, quality of repairs, adherence to policies and procedures, etc.
* Monitor Field Failures in the company's internal system to ensure accurate reporting, and to find opportunities to train with Service Departments to minimize future field failures
* Create a process to set up and stock a new Service Department including all tools, equipment, and supplies needed to work on MERSINO equipment; travel to new branch locations to assist with the Service Department initial set-up
* Work with IT to fully automate all Service Department processes and to ensure that the appropriate service data is being captured, stored, and reported correctly
* Perform audits to ensure that each branch is maintaining records of equipment purchases, repair work, and equipment maintenance through the appropriate tracking systems
* Create a Service Department staffing template to identify which positions are needed and how many people in each position based on business flowing through each branch
* Evaluate Service staffing at each branch on an ongoing basis to ensure appropriate staffing levels
* Partner with Marketing and HR to create an effective recruitment and on-boarding plan for all Service positions
* Establish a Service Employee testing and evaluation process to identify levels of knowledge and to give guidance on how employees should be working to advance their skills
* Develop an annual recurring training schedule to ensure all mechanics are rotated through training with the Corporate Service group on an annual basis
* Prepare and deliver corrective actions as necessary on a timely basis and in accordance with company policy
* Ensure all required OSHA certifications and required safety training courses have been completed and are maintained within each branch location
* Maintain and enforce company safety standards for all Service personnel, and enforce environmental systems and procedures applicable to daily work activities of all Service personnel
* Ensure that The Mersino Way is a guiding document in all daily activities
Qualifications:
* 5 years of project management and supervisory experience in a service/repair setting
* Bachelor's Degree in Diesel and Truck Service Management or related field preferred
* Appropriate equipment repair certifications
* Planning and organizational skills in handling multiple projects
* Ability to read schematics, blueprints and/or technical manuals
* Skills in workflow analysis and management
Specific Expectations:
* Ability to travel 50-75%
* A professional demeanor
* Ability to work effectively with others
* Ability to multi-task in a changing environment
* Ability to work a flexible schedule to meet job requirements
* Excellent written and verbal communication skills
* Strong time management and organizational skills
* Requires intermittent periods during which continuous physical exertion is required such as walking, standing, stooping, climbing, lifting materials or equipment, some of which may be heavy or awkward
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Mersino is an Equal Opportunity Employer/Veterans/Disabled
Regional Manager
Regional manager job in Royal Oak, MI
Job Description
Step into a leadership role with UBREAKIFIX as a Regional Manager, where you'll champion a team dedicated to keeping people connected through tech repairs. You'll be at the forefront of driving success, fostering a culture that prioritizes teamwork, stellar customer experiences, and continuous growth. At ubreakifix, we value your leadership and provide the resources you need to make a lasting impact. Competitive pay, comprehensive benefits including health and vision coverage, and paid time off are just the start.
We're committed to your career development with opportunities for professional growth and a supportive environment that celebrates your contributions. Join us in shaping the future of tech repair services, where your expertise will help guide our teams to new heights and ensure our customers always receive the best. Let's tackle challenges together and achieve great things.
Compensation:
$60,000 - $63,000 yearly
Responsibilities:
Territory Management
Analyze sales data to identify top opportunities.
Build strong field relationships and align strategies with client business plans.
Use store and district insights to drive sales actions.
Manage an activity calendar to maximize results.
Provide regular touchpoints and training to high-volume locations.
Meet all growth goals set by Sales Leadership
Collaboration Influence
Share trends, growth opportunities, and best practices with internal partners.
Support the development and execution of client sales strategies.
Recommend action plans based on ongoing needs assessments.
Integrate and update protection plan training within client programs.
Client Education Training
Partner with senior client leaders to recommend improvement strategies.
Facilitate client-specific training to boost protection plan sales.
Coordinate training logistics and secure store leadership support.
Deliver executive summaries at client meetings.
Clearly communicate protection plan features and benefits.
Qualifications:
Experience in leading and managing multiple retail locations, ensuring consistent performance and customer satisfaction.
Proven track record of developing and executing strategic plans that drive regional growth and enhance service delivery.
Ability to inspire and mentor teams, fostering a culture of continuous improvement and innovation.
Strong analytical skills to monitor performance metrics and identify opportunities for improvement.
Excellent communication skills to collaborate effectively with cross-functional teams and align regional objectives with company-wide goals.
Demonstrated ability to ensure compliance with company policies and industry regulations, maintaining high standards of operation.
Experience in supporting team members' professional development, creating a positive and inclusive work environment.
About Company
Why Join UBreakiFix?
At ubreakifix, our teams help people stay connected by repairing the tech that powers their lives. You'll join a culture that values teamwork, customer experience, and growth - while having the opportunity to support processes that directly impact the business.
Competitive Pay
Benefits: Comprehensive health, vision, dental coverage, and paid time off.
Growth: Professional development opportunities and a culture that supports career advancement.
Surgical Regional Manager - Michigan
Regional manager job in Detroit, MI
Our PURPOSE-to enable healthier lives everywhere, every day-is driven by a PASSION to become global champions for women's health. We succeed by fulfilling our PROMISE to bring The Science of Sure to life through product quality, clinical differentiation, customer relationships and our team's talent and engagement.
The Regional Manager manages all sales activities in a geographic region for Hologic's surgical technologies by performing the following duties personally or through leading, motivating and supporting sales representatives and sales activities.
Regional Manager Role:
Direct staffing, training, coaching, performance evaluations, and career development planning for sales representatives
Develop and achieves accurate forecasts quarterly
Assist sales specialists where appropriate in the direct sale of the Hologic's product lines
Work with marketing department to promote customer laboratory demand
Develop district business plans and strategies
Represent company at trade association meetings to promote product
Monitor expenditures of region to confirm to budgetary requirements
The ideal candidate would have:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent communication, negotiation, interpersonal and organizational skills
The ideal candidate will exhibit a passion for our business
He or she should have good interpersonal, problem solving, organizational, communication, and leadership skills
He or she must also be flexible, team-orientated, self-motivated and demonstrate good judgment and a strong work ethic
Proven ability to motivate and direct sales team to meet goals and objectives through influencing representative behavior
Bachelor's degree required, MBA is a plus
Minimum of 5-7 years related medical sales experience required
Previous management experience required
Since this position requires you to drive extensively during the work day, a valid driving license and driving record satisfactory to the Company, as well as a serviceable vehicle available for work use is mandatory
Overnight travel required
The total compensation range for this role is $270,000 to $350,000 This is based on a base salary and commission plan combination. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, territory/ geography, education, business needs, market demand and performance versus quota.
Agency and Third Party Recruiter Notice:
Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.
Hologic's employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.
Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.
#LI-LB2
Auto-ApplyRegional Service Manager
Regional manager job in Troy, MI
Job Description
At Mobile Air & Power Rentals, we provide innovative cooling, heating, dehumidification, and power solutions for our customers nationwide. We rent out a vast array of equipment, including portable air conditioners, chillers, heaters, and generators, helping clients save time and money while enhancing their operations and memorable events.
We are immediately hiring a Regional Service Manager to join our dynamic team.
Why Mobile Air? Here are some of the perks & rewards:
Competitive pay with quarterly bonus opportunities
Health, Vision, and Dental Insurance
Life Insurance
401k with company match
Paid time off (vacation, sick days, holidays)
Career development and advancement potential
Employee discount programs
What you'll do:
Oversee operations of smaller branch rental offices within the assigned region and maintain direct management of the home branch.
Provide leadership by ensuring consistency in business processes across branches.
Deploy and ensure adherence to service procedures in each branch.
Collaborate with Service Managers, other Regional Service Managers, and VP/GM's to enhance interaction within the Service Department.
Manage key metrics to ensure employee, customer, and financial goals are achieved in the region.
Work with branch service leadership to optimize service processes.
Coach and support branch personnel for positive employee relations, growth opportunities, and performance evaluations.
Conduct audits of branch operations and service procedures to drive consistency.
Ensure compliance with core values and safety standards across all branches.
Communicate Service Group goals, provide resources and direction, and track progress toward those goals through regular visits to assigned branches.
Manage assets in collaboration with branch service leadership to maintain equipment standards.
Establish training initiatives covering equipment operation, troubleshooting, preventive maintenance, and safety training.
Utilize a voice-of-the-customer approach to gather feedback from internal and external customers.
Perform other duties as assigned.
We're looking for the following skills/experience:
Minimum of 3 years' experience in the HVAC rental industry or similar field, preferably as a service manager.
Availability for after-hours support due to the needs of the rental business.
Associate's degree from an accredited vocational college preferred.
At least 1 year of supervisory experience.
Proficient in Microsoft Office products or other comparable systems; experience with MRP or rental software preferred.
Proven ability as a self-starter, capable of working independently.
Willingness to travel up to 40% of the time.
Join our team of dedicated professionals and contribute to the success of our HVAC operations while advancing your career in a fast-paced environment!
#LI-Hybrid
#LI-RM1
District Manager Southern Ohio
Regional manager job in Troy, MI
We're looking for a District Manager who thrives in a dynamic and high energy environment and can bring a unique mix of industry knowledge and passion for people. The District Manager is passionate about driving sales and operations with integrity. This person will drive results while maintaining a positive and fun culture. In this role, you will have the opportunity to focus on driving consistent growth and profitability in your District, by focusing on sales and operational results.
Reporting to the Regional Manager, you will drive sales and operational results by coaching, developing, and leading your team.
Your Talents:
Responsible for leadership and management of 12-15 retail store locations across the district.
Creates clear responsibilities and processes for district team to standardize processes and measure results.
Ensures District is compliant with company policies, procedures, and standards.
Manages budgets within the district in relation to but not limited to labor and expenses.
Analyze results, strategize, make sound decisions, and takes responsibility.
Persists in accomplishing objectives despite obstacles and setbacks by motivating your team to achieve the highest results.
Coaches and develops your team by building a culture that promotes a positive open team environment for employees and customers through recognition, performance management, listening sessions and team building.
Effectively manages all people responsibilities including recruitment, retention, development, and accountability.
Develops and improves the district by considering multiple and varied viewpoints when addressing problems and opportunities.
Analyzes Profit and Loss to identify individual and district opportunities and performance gaps that will drive results.
Establishes and builds relationships with key partners to support the training, operational and development of the district that will lead to its success.
Models high standards of integrity to create a District culture that aligns with Wild Bill's Core Values.
Requirements
Your Experience:
2-5 years of multi-unit store management experience with a proven track record of driving performance
High School diploma or GED required
The ability to lead, and inspire teams through strong human resource skills
Excellent Interpersonal skills
Solid computer proficiency including PC Window's applications (Excel and Word)
Ability to analyze results, strategize, make sound decisions and take responsibility
Demonstrated financial results in both sales and multi-unit store management
What We'll Offer:
Medical, dental, vision, life insurance benefits.
Merchandise discounts.
Development and growth opportunities
Associate District Manager
Regional manager job in Troy, MI
ADP is hiring a Sales Representative, Small Business Services.
Are you ready to build a rewarding future? Uncapped commissions, lavish incentive trips, and career advancement are some of the ways.
Do you want to join a Fortune 250 company with industry-leading sales training and the latest sales technology to help you achieve success
?
Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
If so, this may be the opportunity you've been searching for. Read on and decide for yourself.
In this role, you will work within a defined geographic territory that targets clients and prospects with 1-49 employees. You will identify and sign new clients for payroll, tax, human resources, benefits, and more and sell additional solutions to existing clients. Daily, you will cultivate relationships, set appointments, gather leads from established business partners, assess client or prospect needs to present the best ADP solutions, and spend your time in the field closing business. Don't worry if you have no prior sales experience; we are known for our high-quality sales training and will teach you how to use the latest sales technology to set you up for success.
Integrity, resilience, positivity, and a refuse to lose attitude are must-haves in this job. As with any role in sales, you will experience ebbs and flows. However, challenges should ignite your determination and invigorate you to thrive, not weigh you down. In return, you'll be rewarded with uncapped commissions, incentive trips, and opportunities to advance your career in a fun and friendly environment -- all while gaining serious credibility as part of an industry-leading sales team in a stable and highly respected tech company.
Ready to #MakeYourMark? Apply now!
To learn more about Sales at ADP, watch here: *******************************
What you'll do:
Responsibilities
Grow Our Business While Growing Yours. You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals.
Turn Prospects into Loyal Clients and Raving Fans. You will implement a sales strategy targeted to decision-makers and business owners to build a network and capture new business.
Deepen Relationships Across the ADP Family. In addition to selling cloud-based human resources solutions, you will strategically cultivate additional business within existing accounts. But it's not all business; you will make life-long friendships here.
Collaborate Daily. You will serve as a trusted advisor, partner, and ADP ambassador to your clients, internal partners, and overall network while demonstrating grace under pressure and the highest ethical standards.
TO SUCCEED IN THIS ROLE:
Required Qualifications
Positive Self-Starter. You have an upbeat, persistent style and the ability to cold call without fear of rejection, manage your time well, and can present your ideas in a clear professional manner on paper, in-person, and over the phone.
Agile Solution Seeker. You're a problem solver who can find an answer, or a solution, even in times of fast-paced change.
Continuous Learner. You're always learning, growing, and questioning how things were done in the past to make them even better.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
One to two years of prior work experience or internships in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry, OR
Military experience We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
General Manager with HME Sales Expertise
Regional manager job in Detroit, MI
General Manager with HME Sales Expertise
General Manager - Sales Driven Leader to expand into Detroit market!
Launch, manage and grow a local market with your hands-on expertise in (B2C) residential (DME) Durable Medical Equipment for patient mobility, safety, and independence in the home.
As a Selling General Manager, you will lead your team to earn 5-star customer experience reviews, through consultative in-home sales appointments, timely installation of new equipment, and responsive service for maintenance and repairs.
Sales & Marketing Expectations:
Achieve sales goals for number of appointments, conversation rate and total sales
revenue.
Timely completion of estimates and contracts with a clear product solution and scope of work.
With Shared Services support, lead your team in relationship development with community and patient referral sources, holding in-services, and hosting events to promote in-home mobility products.
Operations Responsibilities:
Review each sale and project to confirm quality standards of product, installation and customer satisfaction.
Local vendor management - find and develop relationships with local and regional
subcontractors/vendors as needed.
Point of Escalation - respond to and resolve escalated situations with customers, systems, and processes.
Maintain accurate and adequate inventory for all stocked equipment.
Manage fleet/vehicle maintenance, repairs and cleanliness.
Ensure timely response and completion of all service calls; tracking warranty information,
confirming satisfactory completion and billing of all service requests.
Leadership Responsibilities:
Lead by example with ride-alongs, mentoring, and developing an understanding of each role (marketing, sales, production).
Hire, train and develop your team to achieve goals and exceed customer and referral partner expectations.
Achieve revenue targets and manage costs to a budget on a monthly, quarterly, and yearly basis, ensuring net profit goals are met.
Scale and grow your local market.
Communicate, educate and ensure team compliance with laws, regulatory agencies, and company policies.
Required Industry Experience, Skills, and Travel
Residential Durable Medical Equipment (DME) or Home Medical Equipment (HME) industry experience required (B2C).
Proven experience as a successful Sales producer and manager.
Excellent spoken and written communication skills, presentation skills, and project management skills.
Strong interpersonal skills and the ability to lead and develop a team.
Excellent leadership and decision-making skills.
Financial acumen including understanding of a budget.
Excellent problem-solving skills.
Knowledgeable in Microsoft Word, Excel, Outlook, PowerPoint, and Teams.
Travel up to 10% as needed.
Total Rewards:
Base salary plus incentive = total compensation of $110,000 - $120,000 annually.
Benefits include medical insurance, dental insurance, vision care insurance, 401k, employer paid life insurance and long-term disability insurance.
Paid time off includes paid holidays and three weeks of PTO.
Training includes virtual and in-person learning and development, product development training, ongoing support, and the opportunity to grow personally and professionally in an expanding organization.
Job Details
Pay Type:
Salary
Travel Required:
Yes
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District Manager- King of QSR - Up to $90k+ Benefits
Regional manager job in Detroit, MI
Job Description
District Manager - Growing QSR Brand
Status: Full time
Compensation: $80,000 - $90,000 + bonus and benefits
The District Manager oversees five to six restaurants and is directly responsible for the Profit Loss (PL) statement. This position will lead a restaurant management team responsible for meeting operational and organizational objectives while adhering to brand standards. As the District Manager you will have a unique opportunity to work closely with the corporate office to provide support and feedback around improvement for all aspects of the business (Operations, Marketing, Finance, Technology).
Roles & Responsibilities:
Managing and leading a restaurant management team that will work in maintaining a high level of guest satisfaction by facilitating safe, clean, high quality restaurant operations.
Creates operational plans to support the execution of company initiatives to achieve operational excellence and adhere to brand standards.
Consistently reviews and responds to guest feedback to address concerns and maintain a strong presence in the local community.
Building a team of high performing team members through proactive recruitment, hiring great talent, and ensuring compliance around training programs.
Responsible for all people related decisions, including performance assessments, providing coaching plans, and developing restaurant managers through performance management tools.
Recognizes and reinforces individual and team accomplishments through existing tools as well as by finding new and effective methods of employee and restaurant recognition.
Manages restaurant profitability by improving sales, maintaining accurate cash counts, managing controllable costs, and executing plans to improve food cost and labor efficiency.
Conduct restaurant audits to review business performance and store environment to identify opportunities for improvement; provide coaching to store management to take action and achieve business goals.
Ensure adherence to wage and hour guidelines for all restaurant employees, especially minors.
Support corporate initiatives through restaurant pilots and feedback programs to optimize brand standards and restaurant performance.
Conduct weekly meetings with RGMs to review results, communicate changes, and lead on how to improve.
Skills & Qualifications:
Strong business leader that can drive specific behaviors by leading by example.
Proven coaching and training experience.
Ability to manage the overall operations and profitability of multiple stores.
Display excellent project management, organizational, and scheduling skills.
Manages own time to meet objectives and coordinates others` time and activities.
PL and management experience.
Strong verbal and written communication skills.
Bachelor's degree preferred 2-4 years of restaurant management or multi-unit experience.
Flexible schedule and ability to travel regularly to assigned restaurants.
Excellent follow up and communications skills.
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
District Manager BluFox Mobile- Michigan
Regional manager job in Detroit, MI
Job Listing: Xfinity Retail District Manager
Company Overview: Blufox Mobile, the largest branded partner for Comcast XFINITY services, is actively seeking energetic individuals to join our team as District Managers. With locations across the country and ambitious expansion plans, Blufox is leading the charge in providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers.
Position: Retail District Manager
Compensation:
Competitive annual salary: $80,000-$110,000
Benefits: Medical, Dental, Vision, 401k, Paid training, Vacation, Sick, and Personal Time OFF
Job Type: Full-time
Responsibilities:
Sales Leadership and Strategy:
Oversee the sales performance and operations of multiple retail locations within your assigned district.
Develop and implement strategic sales initiatives to drive revenue growth and exceed targets.
Lead a team of Store Managers and Sales Associates to maximize sales, customer satisfaction, and compliance results.
Analyze key performance indicators (KPIs) and implement strategies to address areas of improvement.
Collaborate with Store Managers to ensure effective product positioning, account analysis, promotional offers, and customer service.
Team Management:
Recruit, train, and develop Store Managers and Sales Associates.
Implement effective sales channel training and development programs in collaboration with the Leadership & Training team.
Provide ongoing support, coaching, and feedback to enhance team performance.
Operations:
Ensure compliance with cash handling policies and procedures, inventory management, and other operational guidelines.
Work with the Operations team to enhance cost-effectiveness and efficiency of retail operations.
Customer Satisfaction (NPS):
Foster a customer-centric culture to achieve and maintain high Net Promoter Scores (NPS) across all locations.
Implement strategies to enhance the overall customer experience.
Job Qualifications:
Bachelor's degree or equivalent experience
5+ years of experience in retail management or a related field required.
Experience in wireless/cable/retail sales preferred.
Benefits:
Medical, Dental, Vision, 401k
Paid training
Vacation, Sick, and Personal Time OFF
Opportunities for career advancement
Comfortable, state-of-the-art workspace
How to Apply: If you are a seasoned retail leader with a passion for driving sales, delivering exceptional customer experiences, and eager to contribute to a growing team, we invite you to apply! Share details about your relevant experience and why you're excited about the opportunity with Blufox Mobile.
Note: Please inquire during the interview about our unique employee-focused programs and the growth opportunities available within the company.
Auto-ApplyDistrict Manager
Regional manager job in Utica, MI
Join Our Team as a District Manager at Plato's Closet!
Do you enjoy leading teams, having autonomy in your position, holding people accountable to KPIs, working with retail stores, merchandising, hitting metrics and sharing in the profits when you succeed? If so, you could be a great fit for our District Manager position at Plato's Closet!
At Plato's, we buy and sell teen and young adult clothing. All day, customers bring in clothing to sell to us. After we purchase it, we work a lot of magic behind the scenes to sell it, and the Inventory Manager oversees that process.
As the District Manager, you will oversee our 3 Plato's Closet locations. You will be primarily responsible for leading, managing, and holding the Store Managers accountable to running their stores. Most weeks, you will be working from home for 1-2 days and visiting stores for 3-4 days. You will need to be an excellent problem-solver, love analyzing and improving numbers related to store profitability, and great with ensuring the right people are in the right seats.
Note: One of our stores is located in Texas, so this position will require travel to Texas. When the store is performing well, you can expect to go to Texas once every other month or once per quarter. When the store is going through staffing issues, travel to Texas could be every month.
Our three locations are:
Flint, MI
Utica, MI
San Antonio, TX
Responsibilities
Faithfully executes the business plan, achieving or exceeding planed P&L objectives
Leads, manages, and holds the leadership team accountable for achieving agreed-upon commitments
Integrates all major operating functions of the business. Ensures everyone is rowing together in the same direction.
Resolves issues effectively -- seeing real problems, being comfortable with conflict, calling out the problems, and solving the problems in a practical and healthy manner. Ensure the leadership team is healthy, functional, and cohesive.
Ensures that everyone is truly following and adhering to the company's core processes and operating system with consistency. Demonstrates effective project management skills.
Confirms all key messages are properly and consistently cascaded across the organization. Inherently ensures that everyone is in the know.
Foster a team culture that embraces our 7 Core Values
Embrace change, take risks, and try new ideas to help our store grow and evolve
Requirements
Prior retail District Manager experience required
Strong organizational and multitasking skills
Ability to work in a fast-paced retail environment
Good with numbers
Able to stand for long periods of time and safely lift 50lbs without assistance
If you'd enjoy being in this type of environment, we'd love to hear from you!
Work schedule
8 hour shift
Weekend availability
On call
Day shift
Night shift
Other
Supplemental pay
Bonus pay
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
401(k)
401(k) matching
Referral program
Employee discount
Profit sharing
District Manager (Store)
Regional manager job in Monroe, MI
Role and Responsibilities
Position Overview: The District Manager position is responsible for multiple retail convenience/Fuel locations this is a field intensive role and oversees the assigned territory 24/7/365. Responsiveness, proactiveness and a strong work ethic are core values and attributes. Must be able to work independently & also function with teams. The core nature of this role is to develop people using expert knowledge of retail operations in order to affect, grow and maximize the business - both its people & profitability. There are 3 core areas of expertise:.
Requirements
People: Leadership & team Development, Operational Knowledge (Retail C -Store), and P&L/Business acumen
Job Requirements
• MUST have 3 years+ prior experience in a retail multiunit role, preferably in Convenience Store industry (Direct Operations)
• MS office tools such as excel, etc
• Experience with people development, Loss Prevention techniques, Labor Management and other key facets of retail operations.
• PDI experience helpful/desired
• Able to be on call/reachable to support your team and ensure fully open operations
• Good driving record
• Background check and be able to meet the physical demands section
I. PEOPLE
• Recruiting & Staffing
• Interviewing & Selection
• Onboarding & Training (including Cross training)
• Coaching, feedback & Performance Mgmt
• Team development: Proactively cross trains Store Management and ensures cross training of hourly employees. Identifies and Guides High Potential employees within the territory. Has active PDP's for each Manager in place.
• Motivation & team building: Leads with positive, problem solving, can do approach. Fosters respect and inclusion within their teams
• Conducts effective team meetings - At store or for district as needed. Has objectives/agenda with purpose and agreed outcomes/actions
• Teamwork: Views himself/herself as part of a DM/Staff team and fosters effective team collaboration. Is engaged beyond the territory.
• Effective Store visits: Has a planned store visit agenda, takes notes, agrees action items. Utilizes JOT forms and Sweeps tools to guide the store visit effectiveness.
• People Administration:
Operational knowledge & skills: the DM Develops within themselves and disseminates knowledge in the following areas
• Fuel Operations and pricing strategy/execution: DM seeks 100% in service for fueling dispensers> understands the basic fuel system operations including Tanks, dispensers, sump pumps, ATGs and safety. Ensures employees are trained in Class ABC training as required. Monitors execution of fuel pricing, grade spreads with utmost promptness.
• Store Merchandising, Marketing, & Sales Building: DM ensures stores maintain instock level/minimize product holes. DM ensures each store executes promotions, current signage, planogram adherence, Current price labeling, product resets. Reads and implements Marketing bulletins.
• Vendor & Product Knowledge: Monitors Vendor performance and communications issues and challenges to marketing team. Understands products and categories included restricted age product sales.
• Inventory Management; the DM understands and guides their team to effective use build to based ordering. Monitors in stock levels, top 100 items, counts holes. Creates well organized store environments with as essential inventory levels. Understands Sales to purchase, days of supply and dead cig concepts.
• PDI & Store accounting: DM is a subject matter expert on PDI platform, Can complete a daily accounting report as needed, but hold managers accountable for full and [proper completion of daily reports by 10am. Understands the relationship between sales, vendor deliveries, cash reconciliation ( Shift and day basis) and book vs actual inventory. Knows current accounting processes
• Labor and Productivity Management: Ensures stores operate within allowed(budgeted) hours. Reviews wages for appropriateness based on asset, position and performance vs company guidelines. Monitors/minimizes overtime usage. Redeploys staff as needed for call offs, creates/has contingencies to ensure stores are always open. Promotes staff productivity through review of videos/duties lists.
• Loss Prevention & investigation: Daily reviews and investigates cash variances and reports on TEAMS findings on TEAMS platform. Understands how to prevent issues through implementation of effective controls and policies. Enforces adherence to cash/inventory policies through corrective action. Understand how to investigate losses and to document/take action/seek prosecution when appropriate
Manages Cash Over/Short $
• Monthly: Oversees and conducts field cash audits (aka mid -shift audits, SRI's) safe tube, plus ATM, SAMs, pull tabs, (1x month per store).
• Daily: Reviews cash reconciliation and pulls other LP reports. Reviews store reporting across the network of stores for significant variances from previous day, focusing on highest dollars and most at -risk situations
• Monitors Custom Income reports (Pull tabs, air& vac).
• Reviews and verifies store expenses to make sure all are appropriate.
Lottery
• Oversees lottery audits (reconciling actual inventory vs book inventory). (per audit schedule)
• Monitors on -line lotto for fraud (random checks, zero serial numbers).
• Checks lottery purchases to ensure books are properly received and entered into book inventory.
Inventory
• Monitors and investigates cigarette inventory for dead and slow cigarettes (30 days movement reports). Ensures stores are completing and entering daily cigarette counts in PDI, and store to store transfers are correct.
• Oversees the investigation of “theft tracks” as part of retail LP and investigation including refunds, voids, no sales, etc. Contacts DM's and stores to follow through on significant exception items.
• Monitors and investigates retail merchandise (trade) invoicing to ensure timely entry by store managers and that book inventory values are correct.
• Manages audit staff and creates monthly inventory counting schedule to mitigate losses
Payroll
• Checks payroll for supervisor adjustments (Manager timecards), looks for any Payroll Fraud. Weekly
Surveillance and monitoring equipment
• Monitors Guardian, TC2.0, and other reports for all stores opening, early to close, late to open and unarmed alarms.
• Review cameras during store visits, making sure cameras are 100% functioning on visits. Spot check employee footage for shift trend exception items (no sales, voids, etc) and other suspect events.
• Is available/in the call chain for emergency alarm calls
• Manages relationships and ensures alarm and surveillance equipment is fully functional across the network of locations. Orders new equipment as needed and determines camera placements
• Keeps 3rd party partners in synch with store manager and DM assignments as well as asset/hours of operation changes.
Investigation and reporting
• Conducts investigations regarding loss
• Represents the company in court appearances for charges filed and restitution. Works with local law enforcement to investigate and prosecute theft against the company
• Reviews Loyalty reports for employee abuse and works with DM team to eliminate abuse.
• Pulls, creates, and sends to management reports including Cash rec (daily/monthly/YTD), Cig counts (exceptions and results), Custom Income, Pull Tab Sales, Lottery Sales and Inventory report, ad hoc reports (labor analysis, sales history,) Sales to Purchase reports, audit results, overall shrink rate.
Establishes and oversees company audit procedures and polices
• Audits retail locations against company policy and performance standards
• Is well versed in retail operations and can cover District Manager vacations/open positions as required and spoilage rates for irregularities.
Kpi's, Reporting & Performance Measures
• Store Sales growth/In Stock rates
• Customer Service and Store conditions
• Fuel Volume, EBITDA
• Cash Over short$ / Retail inventory loss $
• Labor metrics
Physical Demands:
• Ability to occasionally lift of objects up to 50 pounds/frequently lift objects up to 10 pounds
• Ability to rarely perform repeated climbing and fine hand manipulations
• Ability to occasionally perform repeated squatting/kneeling/stooping, twisting and pushing/pulling
• Ability to frequently perform repeated bending and reaching
• Ability to continuously perform repeated simple hand grasping
• Ability to work in intermittent temperature for short periods of time, e.g., outside at the pumps and in the cooler
• Ability to stand for an entire shift if/as required
• Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment which includes weekends, evenings and other high activity periods