Reporting to Nursing leadership for the hospital site, as assigned, and with/through subordinate personnel, assumes management responsibility for a single major (or multiple smaller) function, service or process that provides business support to Nursing operations. The position may also be used for managers responsible 24/7 for multiple (2 or more) similar/smaller Nursing units in the department of Nursing who may report to a Director, Administrative Director or Executive Director at the site. The position is medium in scope or impact with less than 50 FTE direct/indirect-reports on multiple Nursing units; or with responsibility for a single major Nursing operational support function; or with multiple Nursing operational support responsibilities that diversify the role and expand the impact on the organization at the site level. Direct-reports may include Clinical Managers and/or high-level professional/administrative exempt and Nursing supervisory personnel. The Manager Patient Services positions with patient care accountability, plan, implement and evaluate processes related to performance improvement, staffing effectiveness, fiscal management, staff competence and customer service outcomes within designated units/services and in collaboration with senior leadership and subordinate staff. Ensure that regulatory requirements/standards are communicated, implemented and monitored. Collaborate with other members of the healthcare team to plan, implement & evaluate activities related to department, hospital and DMC objectives. Model customer service excellence. The Manager Patient Services positions with responsibility for providing business support to Nursing operations, identify the need for departmental policy development and/or revision and define policy in collaboration with higher-level management input and department goals/objectives. Oversee the development and/or revision of departmental procedures/protocols; secure approvals, as necessary. Develop, monitor and revise processes. May provide input into the development and revision of departmental organizational design and/or monitor the quality and quantity of overall workflow. Initiate or recommend personnel actions such as hires, fires and disciplines for area(s) assigned. Complete performance appraisals. Develop and assess performance of daily, monthly and/or yearly goals and measures for assigned area(s). As requested, assist in long-range goal development for the department and assessment of goal attainment. Assist in developing and monitoring budget for designated single or multiple, closely-related fields, areas or processes. Model customer service excellence. COMPLIANCE STATEMENT Supports the standards set forth in the DMC's Code of Conduct by creating an atmosphere of commitment to legal and ethical standards, and as directed, implementing external and internal audit recommendations. Monitors activities to ensure compliance with applicable laws, regulations JCAHO requirements, and DMC policies and procedures. [BRASSRING IMPORT 10/21/16]
1. Bachelors in Nursing (BSN) required. Master's degree preferred. If Masters prepared, either bachelors or masters must be in Nursing. 2. Licensed to practice as a Registered Nurse (RN) in the state of Michigan. 3. Three years of progressive Nursing experience. [BRASSRING IMPORT 10/21/16] Job: Nursing
Primary Location: Detroit, Michigan
Facility: DMC Sinai-Grace Hospital
Job Type: Full Time
Shift Type: Day
$65k-105k yearly est. Auto-Apply 3d ago
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Automotive Tool Sales/Route Manager - Full Training
Mac Tools 4.0
Regional manager job in Clinton, MI
Invest in Your Success with Mac Tools
Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle.
As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds.
Key Benefits of Mac Tools Franchise Ownership
Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada.
Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more.
World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters.
Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc.
Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world.
Financial Flexibility: Explore various financing options to fit your needs.
Financial Requirements
To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options.
Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases.
Ready to Take the Next Step?
Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise?
Complete our quick mobile application to start your journey towards financial independence.
Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand.
Mac Tools , a division of Stanley Black & Decker Inc.
5195 Blazer Parkway
Dublin, Ohio 43017
$45k-51k yearly est. 8d ago
Restaurant Operations Manager
SSP 4.3
Regional manager job in Detroit, MI
Join Our Team!
$85,000 / year
Potential for quarterly and year-end super bonuses
Multi-unit, multi-brand dynamic company culture
Opportunity for Career Growth
Comprehensive Benefits Package
Are you an experienced foodservice professional with a passion for high-volume and a knack for leadership? We have an exciting opportunity for a Multi-Unit Restaurant Operations Manager at Detroit Metro Airport (DTW). If you thrive in a fast-paced food environment and are ready to take on a challenging and rewarding role, we want to hear from you!
What You'll Do:
Manage All Front of House and Kitchen Activities: Manage, supervise and evaluate General Managers' performances as a Restaurant Operations Manager through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action.
Focus on the Food: Ensure food quality and standards; maintain recipe adherence and portion control, ensuring compliance with company, brands, and food safety specifications.
Cost Control: Optimize food and labor costs to maximize profitability.
Lead and Develop Restaurant General Manager Team: Recruit, train, and communicate with team of Food Travel Experts. Develop, plan and assign daily goals, tasks and assignments.
Implement and maintain: Guest service standards and brand specifications fostering a collaborative and efficient work environment.
Systems and Processes: Maintains adherence to all company policies and procedures, as well as state health/sanitation standards.
Merchandising and Displays: Maintain all merchandising standards, display presentations and signing standards and monitor inventory levels.
Office Management: Handle tasks such as management of funds and media, receiving, inventory, purchasing, scheduling and payroll.
Forecasting and Budgeting: Assist in monitoring sales performance through the analysis of sales reports and comparison shopping.
Problem Solving: Address routine issues and escalate complex problems to higher management as necessary.
What We're Looking For:
Experience:
Minimum seven (7) years in restaurant/food service in a management/supervisory capacity.
Minimum five (5) Years in a Restaurant General Manager capacity in a full-service restaurant w/ bar environment required.
Experience as a Multi-Unit Restaurant Manager with oversight of General Managers highly desired.
Technical Training: Full Service and Quick Service restaurant experience preferred. Culinary background is desirable.
Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.
Finance: P&L expert level with ability to teach and coach General Managers
Educational Background: High School Diploma or equivalent, associate's degree or equivalent coursework preferred.
Why Join Us?
Dynamic Environment: Work in the fast-paced and exciting setting of a major airport.
Growth Opportunities: Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world!
Competitive Compensation: Salary + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, Employee Assistance Program.
Ready to Apply?
If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting, apply now!
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
$85k yearly 3d ago
Healthcare Operations Manager(team Lead)
Strategic Staffing Solutions 4.8
Regional manager job in Detroit, MI
STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!
Job Title: Operations Team Lead
Duration: 12 months
Role: W2 contract
Schedule: Hybrid (1-3 days per week)
Responsible for planning, coordinating, and supervising all administrative, operative, and employee functions within assigned area(s) to ensure an efficient and cost-effective area in accordance with departmental and corporate standards and objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES:. Other duties may be assigned.
1. Supervise, coordinate, direct and monitor staff activities to ensure prompt, courteous, and accurate response to customers; ensure an efficient and qualitative operation through effective planning, leading, controlling, and organizing.
2. Prioritize and assign work to employees and initiate corrective measures to resolve problems, including scheduling or adjusting overtime requirements, as necessary.
3. Select, train, develop, appraise, and counsel support staff personnel.
4. Interface with diverse levels of internal and external personnel to develop and maintain effective rapport and to resolve issues and inquiries.
5. Monitor and analyze proficiency and quality efforts subordinate personnel.
6. Administer and adhere to corporate and Departmental policies, practices, and procedures, including union contract administration.
7. Recommend and implement new or improved systems which will enhance or expedite work.
EDUCATION AND/OR EXPERIENCE
1. Bachelor's degree required.
2. Three (3) years Operational experience required.
3. Two (2) years' experience in a leadership role required.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OTHER SKILLS AND ABILITIES
1. Ability to learn and retain information at a fast pace preferred
2. Strong organizational, planning, analytical and communication skills.
3. Other related skills and/or abilities may be required to perform this job.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
“Beware of scams. S3 never asks for money during its onboarding process.”
$61k-89k yearly est. 1d ago
National Security Account Manager
Inter-Con Security 4.5
Regional manager job in Dearborn, MI
Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals.
Inter-Con employs over 30,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.
Inter-Con is Everywhere Security Matters.
Job Summary
The National Account Manager reports to the Senior Vice President of Operations. The major responsibilities of the position include, but are not limited to, the following duties:
Manage daily Security Officer operational staffing requirements and administrative functions, meeting business goals and objectives for a national account across North America.
Conduct quality assurance inspections, monitor, and manage their direct management team, along with the Security Officers in the assigned region
Ensure subordinate supervisors understand and deliver orders, ensure sufficient resources are available to support and/or establish posts in a timely fashion, and are appropriately filled according to contract requirements and post orders
Serve as Inter-Con's National contract liaison with client representatives to ensure delivery of the highest quality of service within a limited turnaround time
Oversee the training and operational employment of Account Managers, Field Supervisors and Security Officers
Ensure the highest standards of conduct, appearance, performance, and training are being met at all times
Keep the Senior Vice President of Operations apprised of contract performance by accurately communicating status of compliance and identifying any deficiencies in a timely manner
Other Requirements or Competencies
Can independently develop reports, spreadsheets, diagrams, charts, graphs, and other products that may be needed. (e.g. - MS Word, Excel, Access, SharePoint).
An understanding of security operations and contracts management preferred.
Understand operational KPIs and ability to utilize data to drive operations.
Strong interpersonal, critical thinking, time management, and multi-tasking skills required.
A great communicator that gets the value of teamwork. Able to interact in a corporate environment and effectively communicate with all levels of management.
Must be flexible and possess the ability to meet deadlines in a high tempo, ever changing, fast paced, sometimes stressful environment.
A dependable team player with business maturity, enthusiasm, and a positive work attitude.
Customer Service orientation required.
Must be able to travel up to 20% to all facilities in the Southern California and Nevada areas.
Education and Experience:
Preferred candidate has either an honorable military discharge, a Bachelor's degree or 10 years' experience in an operations management and project management role.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Various periods of operating, transiting, maneuvering in the field environments.
Must be able to lift up to 15 pounds at times.
Additionally, the position requires near and far vision in reading correspondence and using the computer, and acute hearing when providing phone service.
Duties, responsibilities, and activities may change at any time with or without notice.
Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.
$93k-120k yearly est. 2d ago
Regional Sales General Manager
Chiron America Inc. 4.2
Regional manager job in Detroit, MI
Job Title: Regional Sales General Manager
Department: Sales
Reports To: Vice President of Sales and Marketing
The Regional sales General Manager is responsible for generating revenue, implementing strategies to increase sales and obtaining new business opportunities by developing and maintaining strong relationships with customers, dealers, and their direct reports. This role will be responsible for the performance of all Regional Sales Managers reporting to them and the performance of their territories. Within this structure the Regional Sales General Manager will be responsible for the effectiveness of agent relationships and the consistency of how CHIRON works with agents to generate sales opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Develop strategies and tactical plans to achieve sales goals and increase market share working in the direct assigned territory and working with the RSMs that report directly to this position.
Drive territory sales and development through regular RSM and customer interaction and by providing information on available products and services.
Provide regular reporting of key account activities, sales win/loss and competitive updates within all territories.
Prepare and present sales presentations to create product understanding/awareness and to ensure these sales materials are applied effectively and consistently across all territories.
Monitor and report on market trends and conditions, competitive products and pricing, sales activities of competitors, existing and new product sales potential, and other related information as appropriate. This information must be pulled from the RSMs reporting to this role.
Identify and properly qualify business and customer opportunities and compile list of prospective sales/leads from all territories.
Manage assigned territories to identify and meet with existing and prospective customers and provide sales presentations and product updates. Support all RSMs to do the same.
Work with Proposal Engineers to quote projects and deliveries, including complete and accurate costings and anticipated savings in production costs through time studies. A balance must be struck between this role and what is expected from the RSMs.
Working with other functional groups, prepare sales contracts and deal sheets according to company procedures.
Prepare reports of business transactions and maintain a database of all quotes for sales review and follow-up. Drive the RSMs to do the same.
Investigate and help resolve customer satisfaction issues. Take charge in all territories so the RSMs may focus on selling and not get bogged down with quality issues. Strike a balance.
Actively manage weekly sales itinerary to adequately cover assigned territory in a time-efficient manner and ensure the RSMs in all territories are doing the same. This role must specifically focus on the sales activities of the RSMs and ensure they are using their time effectively. A balance of “on the road”, in office and other must be achieved and effective.
Prepare sales call reports and monthly 30-60-90 sales forecasts and ensure the RSMs do the same.
Works with and manages Agents and Agent strategies where applicable. This must be done consistently across all territories.
Attend territory trade shows when it makes sense to do so and drive local and regional events to increase brand awareness.
Be 100% accountable to the performance and results generated by all RSMs reporting to this role.
Schedule performance and review meetings with the assigned regional sales managers
TRAVEL:
50 - 80% travel is anticipated. Routine travel to various domestic customer and distributor locations will be required. A valid driver's license and passport are required for this position.
EDUCATION and/or EXPERIENCE:
Bachelor's degree in engineering, sales/marketing, business administration or relevant field.
5 years of experience in the machine tool industry and/or high-volume parts manufacturing industry.
Held a Leadership role in the area of sales for a minimum of five (5) years.
KNOWLEDGE and SKILLS:
Strong leadership and people management skills
Excellent verbal and written communication skills; drives open collaboration.
Strong negotiation and presentation skills
Demonstrated ability to build effective relationships
Highly organized and comfortable with cold calling techniques
Highly self-motivated and self-directed
Excellent time and territory management skills
Proficiency with a CRM
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Adobe
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, handle, or grasp objects and talk or hear. Regularly operates a computer and other office equipment such as printers and copy machines. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, or crouch. The employee must occasionally lift and/or move objects up to 25 pounds.
$56k-78k yearly est. 3d ago
Fleet Operations Manager
McClay's Transportation USA LLC
Regional manager job in Detroit, MI
McClays Transportation LLC is a family operated transportation provider, committed to ensuring the safety of all our team. We respect our drivers as committed professionals, and we aim to support every driver through every mile of their working day. And we know the importance of well-deserved home time with the family as well as a quality experience on the road.
So, together we work as a team to maintain our excellent safety record, keep that work life balance, and provide excellent, cost-effective services for all our clients, big or small. This is a newly created role for the company as we continue to grow and expand we need additional support for our operations.
Objectives of this role
Devise fleet management strategies for the company, and ensure its timely execution
Ensure efficiency and cost-effectiveness of the fleet management system in place, and make changes to improve the same
Use KPIs for the supply-chain network and ensure that the return on investment is maximized
Monitor and update all kinds of records of fleet tracking systems
Adhere to national, regional and company-wide rules and regulations while performing fleet management services
Oversee the repairs and maintenance of the vehicles by devising a sound vehicle management system
Responsibilities:
Manage the A-Z of the logistics for the fleet, from GPS tracking for fleet trucks to fleet administration and servicing of the carriers or vehicles.
Conduct periodic surveys and inspections of the vehicles and ensure that they are up to par to maximize productivity.
Monitor the compliance, quality control and assurance standards for all areas of fleet management.
Maintain proper documentation and records for all the areas of fleet activities.
Oversee and schedule vehicle inspection, maintenance, and servicing to minimize downtime.
Procure vehicles, whether through lease, purchase, or other means, according to company needs.
Ensure lease compliance requirements are being met, including but not limited to, IFTA reporting.
Regularly review fleet leasing invoices to ensure accuracy.
Collaborate with management personnel in various locations to ensure fleet availability is optimal to meet customer needs.
Maintain fleet insurance coverage by adding and removing vehicles as necessary
Oversee and manage the ELD software from initial vehicle installation to ensuring driver HOS and DVIR compliance.
Provide regular reporting to management through use of the ELD software.
Required skills and qualifications:
Prior experience working as a fleet manager, logistics manager or in a similar job role involving asset management.
Knowledge of fleet servicing, fleet scheduling, and fleet analysis.
Compile and submit IFTA data / due fuel/distance reports
Commercial Auto Claims management experience
Experience reviewing CSA/SMS profile and DATAQ submissions
In-depth knowledge of the transportation industry and its current trends.
Proficiency in using computerized fleet management software/tools.
Outstanding analytical, decision-making and leadership skills.
Microsoft Office / Excel is a must.
Excellent written and verbal communication.
Preferred skills and qualifications:
BS Degree in logistics, supply-chain management, or a similar discipline.
Expertise in budgeting and cost control
Knowledge of commercial vehicle leasing obligations and expectations
Solid customer service skills
Job Type: Full-time
$65k-105k yearly est. 3d ago
Operations Manger F/T
Michaels Stores 4.3
Regional manager job in Troy, MI
Store - DET-TROY, MI
Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service.
Major Activities
Assist Store Manager in planning and supporting the scheduling and execution of store workload.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
Achieve your KPI's; manage your team to achieve their role KPI's
Manage the visual merchandising standards in store and execution of feature space and seasonal layouts
Manage and execute the inventory management processes in store
Manage and execute merchandise operations and Omni channel processes
Manage and execute shrink and safety programs.
Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
Serve as Manager on Duty (MOD)
Acknowledge customers, help locate product and provide solutions
Cross trained in Custom Framing selling and production
Assist with Omni channel processes
Other duties as assigned
Preferred Type of experience the job requires
* Retail management leadership experience
Physical Requirements
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
Work Environment
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$56k-93k yearly est. 2d ago
Export Manager
Manpowergroup Talent Solutions 4.7
Regional manager job in Farmington Hills, MI
Serve as Export Control Subject Matter Expert (SME), providing authoritative guidance on U.S. export regulations (EAR, ITAR) and supporting global manufacturing Fortune 500 company's global compliance strategy.
Develop and maintain global export control standards, monitor legal/regulatory changes, and assess their impact on business operations worldwide.
Conduct audits, health checks, and risk analysis while advising business units, central departments, and authorities on compliance requirements.
Require 8+ years of export control experience, a law or associate degree, strong analytical and communication skills, and proven ability to influence and collaborate across all organizational levels.
Opportunity to shape global export control processes in a dynamic, international environment with exposure to cross-border regulations and strategic decision-making.
$51k-69k yearly est. 3d ago
General Manager
Jimmy John's Gourmet Sandwiches
Regional manager job in Village of Clarkston, MI
This is a story about growing up but never getting old.
Since day-one when our founder, Jimmy, opened his first Jimmy John's sandwich shop, we've had the determination and badassery to settle for nothing less than the best. We are in early every morning baking fresh bread and slicing vegetables, and we're not afraid to have a little (or a lot) of fun along the way. We succeed together as a family because let's be honest, nobody can compete with the Rockstars of Jimmy John's.
Calling all Go-Getters.
As a General Manager, you will oversee day-to-day restaurant operations. While managing food and labor costs, you will recruit, hire, and train team members helping them understand what success looks like. In other words: let's do whatever it takes to make kick-ass sandwiches for our customers.
To qualify for this rockstar opportunity, you are eligible to work in the U.S. and meet the age requirements and experience outlined within the application.
Let's get this bread.
Be part of a culture of Go-Getters and Rockstars who succeed through goal setting, willingness to learn and a can-do attitude. Perks include:
* Advancement Opportunities
* Employee Discounts*
Not sure if your experience aligns? We encourage you to apply. Sandwich lover or not, all backgrounds are welcome here.
Each Jimmy John's franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Jimmy John's," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Jimmy John's restaurant to which you are applying.
Jimmy John's and its franchisees are equal opportunity employers.
* Subject to availability and eligibility requirements.
Company Introduction
We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!
$43k-81k yearly est. 8d ago
General Manager
Fourgrounds Coffee
Regional manager job in Plymouth, MI
Fourgrounds General Manager - Fourgrounds Coffee Studio (Plymouth, MI)
About Fourgrounds:
Fourgrounds is a new coffee shop and creative media hub in downtown Plymouth, MI-where craft coffee meets local storytelling. As we prepare for launch, we're hiring a General Manager to lead our team, own operations, and build a best-in-class guest experience. This is a ground-floor opportunity to grow with a unique hybrid concept.
Position Overview:
The General Manager is responsible for all aspects of store operations, from guest service and staff development to inventory management and financial performance. You'll lead a team of baristas and front-of-house staff, while managing costs, enforcing standards, and creating an outstanding environment for customers and employees alike.
Job Responsibilities -
Front of House:
Hire, onboard, train, schedule, and coach a high-performing team
Motivate employees to deliver excellent service
Provide feedback, coaching, and development to team members
Enforce store policies and foster a positive, productive workplace
Maintain a clean, welcoming, and well-organized space
Address guest concerns promptly and professionally
Back of House & Operations:
Oversee all store operations and report to ownership/corporate staff
Manage P&L, meet sales targets, and control labor and operating costs
Maintain accurate par levels, ordering guides, and prep sheets
Ensure consistency in food and beverage quality, following recipes and procedures
Keep inventory and retail coolers organized, stocked, and visually appealing
Maintain high standards for cleanliness, organization, and health code compliance
Oversee sanitation of workstations, tools, and storage areas
Ensure compliance with food safety, health codes, and cash handling policies
Reconcile cash deposits with POS system daily
Coordinate event strategy with WDIV events team/coordinator
Administrative & Strategic Duties:
Create, manage, and adjust team schedules; approve shift changes and fill-in for absences
Provide insights and feedback to ownership; help manage workplace change(s)
Manage employee relations by addressing conflict resolution, performance challenges, and fostering positive interpersonal dynamics.
Represent and promote the Fourgrounds brand in the community
Support cross-functional collaboration with the in-house media studio
Coordinate store operations with local programming staff and daily broadcast of station lifestyle show
Report performance to ownership and help implement operational improvements
Key Qualifications:
3+ years of experience managing a café or restaurant preferred
Strong understanding of café operations, food safety, and customer service
Skilled in balancing supply and demand, ordering, and inventory
Ability to manage multiple priorities in a fast-paced environment
Strong interpersonal, organizational and problem-solving skills
Familiarity with coffee equipment, drinks, and café operations is a plus
Effective leader with experience coaching and mentoring teams professionally
Proficiency in POS systems and basic financial reporting
Skill in maintaining detailed communication and organization in restaurant industry
Positive and enthusiastic attitude
Experienced in managing budgets, costs, and business metrics (sales, labor, profitability, etc.).
ServSafe or food safety certification (or willingness to obtain)
Ability to work full-time including early mornings, evenings, weekends and holidays.
Location & Schedule:
Location: Downtown Plymouth, MI
Schedule: Full-time (Includes mornings, evenings, weekends, and holidays)
No Phone Calls Please
Fourgrounds Coffee is an Equal Opportunity Employer. In addition to complying with the requirements of federal law, Fourgrounds Coffee will comply with applicable state and local laws prohibiting employment discrimination. Any offer of employment is conditional upon the successful completion of a pre-employment drug screening, investigative background check, employment/education verifications and reference checks.
$43k-80k yearly est. 2d ago
General Manager
Variant Partners
Regional manager job in Belleville, MI
General Manager - U.S. Division (Global Manufacturing Group)
Our client, a global manufacturing organization with a profitable and growing U.S. division, is seeking a General Manager to lead the business with full P&L ownership. With strong operations leadership already in place, this role is centered on commercial performance, customer engagement, and strategic growth.
Key Responsibilities:
Lead U.S. strategy and financial performance, including P&L, budgeting, forecasting, and investment planning
Drive the commercial agenda: sales strategy, key account growth, pipeline development, and pricing
Expand new business while deepening senior-level customer relationships, particularly in automotive and adjacent markets
Ensure alignment of commercial goals with operational capabilities in partnership with the Head of Operations
Build and develop a high-performing leadership team; promote a culture of accountability and continuous improvement
Serve as the senior representative with customers, suppliers, and global leadership, ensuring alignment with group strategy
Qualifications:
Bachelor's degree required; MBA preferred
10+ years of progressive leadership experience in manufacturing
Demonstrated success in sales leadership, business development, and key account management
Automotive Tier I or Tier II experience preferred; global or matrixed exposure a plus
Strong strategic thinking, commercial acumen, and leadership presence
If you are interested in exploring this further, please apply to this posting.
$43k-80k yearly est. 2d ago
Regional Service Manager I
Mersino Dewatering LLC 4.1
Regional manager job in Auburn Hills, MI
Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service.
We move water.
Job Summary:
The primary responsibility of the Regional Service Manager I is to ensure that exceptional service is completed on all company equipment every time through the management, direction, training and evaluation of Mersino's Branch and Corporate Service Teams, assuring quality and timeliness of work and minimizing the cost of parts and labor. They shall strive to support the company goals of maintaining a satisfactory green tag/red tag ratio in each branch, minimizing hard down lag times, promoting fleet quality of service to minimize field failures, and promoting the overall fleet quality of appearance. The Regional Service Manager I shall also act as a liaison between Branch Service Managers / Service personnel and the company's Executive Management Team in order to communicate regarding decisions, policies, and all matter that affect the performance and success of the company's service teams.
Typical Duties and Responsibilities:
* Establish Service policies and procedures, ensuring proper training and compliance to assure consistent service department performance at all locations
* Develop and implement standardized expectations for Service Departments, including cleanliness, organization, equipment maintenance, tools, ergonomics, Lean and 6S
* Guide the Branch Service Departments in implementing and maintaining an inventory of parts, tools, and supplies to meet daily service requirements
* Develop and implement company standards for maintenance of equipment and vehicles, as well as quality control processes for repairs completed on all vehicles and equipment
* Develop an audit to evaluate the amount of time employees spend maintaining equipment to identify productivity and staffing issues
* Travel to branch locations to conduct Service Department inspections to ensure that company standards are being met for department standardization, quality of repairs, adherence to policies and procedures, etc.
* Monitor Field Failures in the company's internal system to ensure accurate reporting, and to find opportunities to train with Service Departments to minimize future field failures
* Create a process to set up and stock a new Service Department including all tools, equipment, and supplies needed to work on MERSINO equipment; travel to new branch locations to assist with the Service Department initial set-up
* Work with IT to fully automate all Service Department processes and to ensure that the appropriate service data is being captured, stored, and reported correctly
* Perform audits to ensure that each branch is maintaining records of equipment purchases, repair work, and equipment maintenance through the appropriate tracking systems
* Create a Service Department staffing template to identify which positions are needed and how many people in each position based on business flowing through each branch
* Evaluate Service staffing at each branch on an ongoing basis to ensure appropriate staffing levels
* Partner with Marketing and HR to create an effective recruitment and on-boarding plan for all Service positions
* Establish a Service Employee testing and evaluation process to identify levels of knowledge and to give guidance on how employees should be working to advance their skills
* Develop an annual recurring training schedule to ensure all mechanics are rotated through training with the Corporate Service group on an annual basis
* Prepare and deliver corrective actions as necessary on a timely basis and in accordance with company policy
* Ensure all required OSHA certifications and required safety training courses have been completed and are maintained within each branch location
* Maintain and enforce company safety standards for all Service personnel, and enforce environmental systems and procedures applicable to daily work activities of all Service personnel
* Ensure that The Mersino Way is a guiding document in all daily activities
Qualifications:
* 5 years of project management and supervisory experience in a service/repair setting
* Bachelor's Degree in Diesel and Truck Service Management or related field preferred
* Appropriate equipment repair certifications
* Planning and organizational skills in handling multiple projects
* Ability to read schematics, blueprints and/or technical manuals
* Skills in workflow analysis and management
Specific Expectations:
* Ability to travel up to 75%
* A professional demeanor
* Ability to work effectively with others
* Ability to multi-task in a changing environment
* Ability to work a flexible schedule to meet job requirements
* Excellent written and verbal communication skills
* Strong time management and organizational skills
* Requires intermittent periods during which continuous physical exertion is required such as walking, standing, stooping, climbing, lifting materials or equipment, some of which may be heavy or awkward
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Mersino is an Equal Opportunity Employer/Veterans/Disabled
$65k-113k yearly est. 12d ago
District Manager - Detroit
The Gap 4.4
Regional manager job in Novi, MI
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports.
What You'll Do
* Attract, hire, develop and retain the best team to meet both short and long-term business goals.
* Monitor performance and consistently followup to ensure results are delivered.
* Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability.
* Foster and maintain an inclusive and collaborative work environment.
* Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality
* Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business.
* Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies.
* Identify and solve problems with sustainable solutions
* Maintain a keen awareness of the external market and competition
* Ensure stores are operating in compliance with all Gap Inc. policies and procedures
Who You Are
* Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities
* Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores
* Demonstrated ability to build diverse, high performing teams with an inclusive environment
* Demonstrated ability to deliver an exceptional customer experience via all channels
* Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change.
* Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals.
* College degree preferred.
* 3+ year's multi-unit, high volume, complex business leadership preferred.
* Flexible to work days, nights, weekends and holidays to meet the needs of the business.
* Ability to travel overnight and/or between stores as required.
* Ability to lift and carry 30lbs.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$102k-176k yearly est. 24d ago
Regional Service Manager
Resolute Industrial, LLC
Regional manager job in Troy, MI
Job Description
At Mobile Air & Power Rentals, we provide innovative cooling, heating, dehumidification, and power solutions for our customers nationwide. We rent out a vast array of equipment, including portable air conditioners, chillers, heaters, and generators, helping clients save time and money while enhancing their operations and memorable events.
We are immediately hiring a Regional Service Manager to join our dynamic team.
Why Mobile Air? Here are some of the perks & rewards:
Competitive pay with quarterly bonus opportunities
Health, Vision, and Dental Insurance
Life Insurance
401k with company match
Paid time off (vacation, sick days, holidays)
Career development and advancement potential
Employee discount programs
What you'll do:
Oversee operations of smaller branch rental offices within the assigned region and maintain direct management of the home branch.
Provide leadership by ensuring consistency in business processes across branches.
Deploy and ensure adherence to service procedures in each branch.
Collaborate with Service Managers, other Regional Service Managers, and VP/GM's to enhance interaction within the Service Department.
Manage key metrics to ensure employee, customer, and financial goals are achieved in the region.
Work with branch service leadership to optimize service processes.
Coach and support branch personnel for positive employee relations, growth opportunities, and performance evaluations.
Conduct audits of branch operations and service procedures to drive consistency.
Ensure compliance with core values and safety standards across all branches.
Communicate Service Group goals, provide resources and direction, and track progress toward those goals through regular visits to assigned branches.
Manage assets in collaboration with branch service leadership to maintain equipment standards.
Establish training initiatives covering equipment operation, troubleshooting, preventive maintenance, and safety training.
Utilize a voice-of-the-customer approach to gather feedback from internal and external customers.
Perform other duties as assigned.
We're looking for the following skills/experience:
Minimum of 3 years' experience in the HVAC rental industry or similar field, preferably as a service manager.
Availability for after-hours support due to the needs of the rental business.
Associate's degree from an accredited vocational college preferred.
At least 1 year of supervisory experience.
Proficient in Microsoft Office products or other comparable systems; experience with MRP or rental software preferred.
Proven ability as a self-starter, capable of working independently.
Willingness to travel up to 40% of the time.
Join our team of dedicated professionals and contribute to the success of our HVAC operations while advancing your career in a fast-paced environment!
#LI-Hybrid
#LI-RM1
$85k-144k yearly est. 3d ago
Fleet Regional Service Manager - East Coast
Stellantis Nv
Regional manager job in Auburn Hills, MI
The selected candidate for this role must reside on the east coast of the US, or be willing to relocate. The Mopar Fleet Regional Service Manager (RSM) is the primary point of contact between Stellantis and key fleet accounts with primary goals to drive growth in part sales, retention, and customer satisfaction. The Mopar fleet team serves as the primary interface between Stellantis, its Businesslink dealers and fleet customers who collectively spend well over $100M annually on Mopar and bPro parts in the dealer network. This position presents an exceptional opportunity to develop and implement positive change in a challenging and dynamic aspect of our business. The Fleet RSM will be assigned key fleet customers as well as a geographic area that will be a primary area for them to conquest business as well as work with Businesslink CJDR dealers. The RSM will be key to executing strategies developed at the HQ and Regional level designed to engage dealers and fleets to maximize profit and success in all aspects of our Aftersales operations. Additionally, this position works to grow Mopar's Centralized Billing program (Servicenet) that supports fleets seeking a more convenient way to do business with our dealer network. This program is crucial to departmental success as it invoices >$300M of parts and labor and drives loyalty and retention.
Qualified candidates must excel at developing relationships and being self-motivated. They must also balance the requests of fleet customers, support and consult with the dealer network, and manage priorities of the headquarters team. This position also supports urgent requests of high-profile fleet customers with the ability to think quickly and outside the box to accomplish requests.
Job responsibilities include but are not limited to:
* Develop plans to improve fleet customer satisfaction and reduce vehicle downtime in the dealer network.
* Conduct and lead regular meetings with key fleets gathering insights and addressing concerns that lead to improved retention and growing part sales.
* Execute parts sales initiatives that will drive increased parts revenue through wholesale and retail channels. Conquest new customers with Mopar and bpro offerings.
* Lead strategies to grow Servicenet billing and recoveries including customer loyalty, customer conquest and expansion into the Independent Aftermarket.
* Facilitate the flow of information, ensuring that requests from HQ are accurately communicated to the assigned dealer network and that field needs and feedback are effectively relayed to HQ.
* Support and partner with the Fleet Sales organization to demonstrate a cohesive sales and service partnership with the fleet.
* Analyze reporting to assess identify trends, and recommend improvements tailored to each fleet's unique needs.
* Consult dealer network on key fleet business opportunities in their market area as well as tactics to improve fleet downtime and offerings.
The ideal candidate will excel in developing relationships, being a self-motivated worker and being part of a growing team. They must excel in taking complex situations and programs and adapting them for use across all levels of experience and knowledge. The role will require strong organizational and project management skills. This individual will be accountable for part sales to fleet and must be proactively seeking methods to grow the business through a close relationship with fleets and collaborating with internal departments.
Basic Qualifications:
* Bachelor's degree in Business, Automotive, Marketing, Finance, Engineering, or similar discipline
* 5+ years of experience in Part Sales, Marketing, Operations, or working with fleet customers
* Proven leadership capabilities
* Proven problem solving and analytical skills
* Capability to review, understand and analyze data from a business analytics standpoint
* Self-starter with ability to multi-task and take ownership of programs
* Excellent verbal and written communication skills
* Experienced presenter and public speaker
* Advanced user of Microsoft business tools including advanced Excel skills, and PowerPoint experience
* Robust understanding of Dealership Operations
* Must reside on the east coast of the US or be willing to relocate
Preferred Qualifications:
* MBA
* Experience in project/program management
* Automotive/Dealership retail or aftermarket experience
* Mopar or OEM Field Experience
$84k-144k yearly est. 6d ago
Fleet Regional Service Manager - East Coast
FCA Us LLC 4.2
Regional manager job in Auburn Hills, MI
The selected candidate for this role must reside on the east coast of the US, or be willing to relocate.
The Mopar Fleet Regional Service Manager (RSM) is the primary point of contact between Stellantis and key fleet accounts with primary goals to drive growth in part sales, retention, and customer satisfaction. The Mopar fleet team serves as the primary interface between Stellantis, its Businesslink dealers and fleet customers who collectively spend well over $100M annually on Mopar and bPro parts in the dealer network. This position presents an exceptional opportunity to develop and implement positive change in a challenging and dynamic aspect of our business. The Fleet RSM will be assigned key fleet customers as well as a geographic area that will be a primary area for them to conquest business as well as work with Businesslink CJDR dealers. The RSM will be key to executing strategies developed at the HQ and Regional level designed to engage dealers and fleets to maximize profit and success in all aspects of our Aftersales operations. Additionally, this position works to grow Mopar's Centralized Billing program (Servicenet) that supports fleets seeking a more convenient way to do business with our dealer network. This program is crucial to departmental success as it invoices >$300M of parts and labor and drives loyalty and retention.
Qualified candidates must excel at developing relationships and being self-motivated. They must also balance the requests of fleet customers, support and consult with the dealer network, and manage priorities of the headquarters team. This position also supports urgent requests of high-profile fleet customers with the ability to think quickly and outside the box to accomplish requests.
Job responsibilities include but are not limited to:
· Develop plans to improve fleet customer satisfaction and reduce vehicle downtime in the dealer network.
· Conduct and lead regular meetings with key fleets gathering insights and addressing concerns that lead to improved retention and growing part sales.
· Execute parts sales initiatives that will drive increased parts revenue through wholesale and retail channels. Conquest new customers with Mopar and bpro offerings.
· Lead strategies to grow Servicenet billing and recoveries including customer loyalty, customer conquest and expansion into the Independent Aftermarket.
· Facilitate the flow of information, ensuring that requests from HQ are accurately communicated to the assigned dealer network and that field needs and feedback are effectively relayed to HQ.
· Support and partner with the Fleet Sales organization to demonstrate a cohesive sales and service partnership with the fleet.
· Analyze reporting to assess identify trends, and recommend improvements tailored to each fleet's unique needs.
· Consult dealer network on key fleet business opportunities in their market area as well as tactics to improve fleet downtime and offerings.
The ideal candidate will excel in developing relationships, being a self-motivated worker and being part of a growing team. They must excel in taking complex situations and programs and adapting them for use across all levels of experience and knowledge. The role will require strong organizational and project management skills. This individual will be accountable for part sales to fleet and must be proactively seeking methods to grow the business through a close relationship with fleets and collaborating with internal departments.
$84k-144k yearly est. 2h ago
Automotive Tool Sales/Route Manager - Full Training
Mac Tools 4.0
Regional manager job in Warren, MI
Invest in Your Success with Mac Tools
Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle.
As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds.
Key Benefits of Mac Tools Franchise Ownership
Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada.
Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more.
World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters.
Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc.
Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world.
Financial Flexibility: Explore various financing options to fit your needs.
Financial Requirements
To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options.
Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases.
Ready to Take the Next Step?
Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise?
Complete our quick mobile application to start your journey towards financial independence.
Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand.
Mac Tools , a division of Stanley Black & Decker Inc.
5195 Blazer Parkway
Dublin, Ohio 43017
$45k-51k yearly est. 8d ago
Fleet Regional Service Manager - East Coast
Stellantis
Regional manager job in Auburn Hills, MI
The selected candidate for this role must reside on the east coast of the US, or be willing to relocate.
The Mopar Fleet Regional Service Manager (RSM) is the primary point of contact between Stellantis and key fleet accounts with primary goals to drive growth in part sales, retention, and customer satisfaction. The Mopar fleet team serves as the primary interface between Stellantis, its Businesslink dealers and fleet customers who collectively spend well over $100M annually on Mopar and bPro parts in the dealer network. This position presents an exceptional opportunity to develop and implement positive change in a challenging and dynamic aspect of our business. The Fleet RSM will be assigned key fleet customers as well as a geographic area that will be a primary area for them to conquest business as well as work with Businesslink CJDR dealers. The RSM will be key to executing strategies developed at the HQ and Regional level designed to engage dealers and fleets to maximize profit and success in all aspects of our Aftersales operations. Additionally, this position works to grow Mopar's Centralized Billing program (Servicenet) that supports fleets seeking a more convenient way to do business with our dealer network. This program is crucial to departmental success as it invoices >$300M of parts and labor and drives loyalty and retention.
Qualified candidates must excel at developing relationships and being self-motivated. They must also balance the requests of fleet customers, support and consult with the dealer network, and manage priorities of the headquarters team. This position also supports urgent requests of high-profile fleet customers with the ability to think quickly and outside the box to accomplish requests.
Job responsibilities include but are not limited to:
· Develop plans to improve fleet customer satisfaction and reduce vehicle downtime in the dealer network.
· Conduct and lead regular meetings with key fleets gathering insights and addressing concerns that lead to improved retention and growing part sales.
· Execute parts sales initiatives that will drive increased parts revenue through wholesale and retail channels. Conquest new customers with Mopar and bpro offerings.
· Lead strategies to grow Servicenet billing and recoveries including customer loyalty, customer conquest and expansion into the Independent Aftermarket.
· Facilitate the flow of information, ensuring that requests from HQ are accurately communicated to the assigned dealer network and that field needs and feedback are effectively relayed to HQ.
· Support and partner with the Fleet Sales organization to demonstrate a cohesive sales and service partnership with the fleet.
· Analyze reporting to assess identify trends, and recommend improvements tailored to each fleet's unique needs.
· Consult dealer network on key fleet business opportunities in their market area as well as tactics to improve fleet downtime and offerings.
The ideal candidate will excel in developing relationships, being a self-motivated worker and being part of a growing team. They must excel in taking complex situations and programs and adapting them for use across all levels of experience and knowledge. The role will require strong organizational and project management skills. This individual will be accountable for part sales to fleet and must be proactively seeking methods to grow the business through a close relationship with fleets and collaborating with internal departments.
$84k-144k yearly est. 2h ago
Regional Service Manager I
Mersino Dewatering LLC 4.1
Regional manager job in Davison, MI
Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service.
We move water.
Job Summary:
The primary responsibility of the Regional Service Manager I is to ensure that exceptional service is completed on all company equipment every time through the management, direction, training and evaluation of Mersino's Branch and Corporate Service Teams, assuring quality and timeliness of work and minimizing the cost of parts and labor. They shall strive to support the company goals of maintaining a satisfactory green tag/red tag ratio in each branch, minimizing hard down lag times, promoting fleet quality of service to minimize field failures, and promoting the overall fleet quality of appearance. The Regional Service Manager I shall also act as a liaison between Branch Service Managers / Service personnel and the company's Executive Management Team in order to communicate regarding decisions, policies, and all matter that affect the performance and success of the company's service teams.
Typical Duties and Responsibilities:
Establish Service policies and procedures, ensuring proper training and compliance to assure consistent service department performance at all locations
Develop and implement standardized expectations for Service Departments, including cleanliness, organization, equipment maintenance, tools, ergonomics, Lean and 6S
Guide the Branch Service Departments in implementing and maintaining an inventory of parts, tools, and supplies to meet daily service requirements
Develop and implement company standards for maintenance of equipment and vehicles, as well as quality control processes for repairs completed on all vehicles and equipment
Develop an audit to evaluate the amount of time employees spend maintaining equipment to identify productivity and staffing issues
Travel to branch locations to conduct Service Department inspections to ensure that company standards are being met for department standardization, quality of repairs, adherence to policies and procedures, etc.
Monitor Field Failures in the company's internal system to ensure accurate reporting, and to find opportunities to train with Service Departments to minimize future field failures
Create a process to set up and stock a new Service Department including all tools, equipment, and supplies needed to work on MERSINO equipment; travel to new branch locations to assist with the Service Department initial set-up
Work with IT to fully automate all Service Department processes and to ensure that the appropriate service data is being captured, stored, and reported correctly
Perform audits to ensure that each branch is maintaining records of equipment purchases, repair work, and equipment maintenance through the appropriate tracking systems
Create a Service Department staffing template to identify which positions are needed and how many people in each position based on business flowing through each branch
Evaluate Service staffing at each branch on an ongoing basis to ensure appropriate staffing levels
Partner with Marketing and HR to create an effective recruitment and on-boarding plan for all Service positions
Establish a Service Employee testing and evaluation process to identify levels of knowledge and to give guidance on how employees should be working to advance their skills
Develop an annual recurring training schedule to ensure all mechanics are rotated through training with the Corporate Service group on an annual basis
Prepare and deliver corrective actions as necessary on a timely basis and in accordance with company policy
Ensure all required OSHA certifications and required safety training courses have been completed and are maintained within each branch location
Maintain and enforce company safety standards for all Service personnel, and enforce environmental systems and procedures applicable to daily work activities of all Service personnel
Ensure that The Mersino Way is a guiding document in all daily activities
Qualifications:
5 years of project management and supervisory experience in a service/repair setting
Bachelor's Degree in Diesel and Truck Service Management or related field preferred
Appropriate equipment repair certifications
Planning and organizational skills in handling multiple projects
Ability to read schematics, blueprints and/or technical manuals
Skills in workflow analysis and management
Specific Expectations:
Ability to travel up to 75%
A professional demeanor
Ability to work effectively with others
Ability to multi-task in a changing environment
Ability to work a flexible schedule to meet job requirements
Excellent written and verbal communication skills
Strong time management and organizational skills
Requires intermittent periods during which continuous physical exertion is required such as walking, standing, stooping, climbing, lifting materials or equipment, some of which may be heavy or awkward
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Mersino is an Equal Opportunity Employer/Veterans/Disabled
How much does a regional manager earn in Detroit, MI?
The average regional manager in Detroit, MI earns between $59,000 and $164,000 annually. This compares to the national average regional manager range of $62,000 to $152,000.
Average regional manager salary in Detroit, MI
$99,000
What are the biggest employers of Regional Managers in Detroit, MI?
The biggest employers of Regional Managers in Detroit, MI are: