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Regional manager vs regional service manager

The differences between regional managers and regional service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a regional manager and a regional service manager. Additionally, a regional service manager has an average salary of $97,948, which is higher than the $97,855 average annual salary of a regional manager.

The top three skills for a regional manager include customer service, patients and customer satisfaction. The most important skills for a regional service manager are customer service, customer satisfaction, and service management.

Regional manager vs regional service manager overview

Regional ManagerRegional Service Manager
Yearly salary$97,855$97,948
Hourly rate$47.05$47.09
Growth rate5%5%
Number of jobs156,364161,025
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 58%
Average age4646
Years of experience88

What does a regional manager do?

A Regional Manager is responsible for a company's overall business operations within a particular area or region. Most of the duties will revolve around setting sales targets, creating strategies to boost financial gains, and maintaining an efficient workforce by having the right staff. Furthermore, Regional Managers must oversee the progress of sales and profits, evaluate the performance of employees, ensuring they are up to the targets and standards of the company's policies and regulations, conducting assessments, and reporting to the higher administration.

What does a regional service manager do?

A regional service manager is responsible for handling service solutions and monitoring the staff's performance in providing the highest quality services for customers within their designated areas. Service managers manage the budget and resources allocation to support business functions and operational maintenance. They also assist the service staff in responding to the customers' inquiries and concerns and resolving their complaints. A regional service manager must have excellent communication and leadership skills to help the team maximize productivity and improve efficiency.

Regional manager vs regional service manager salary

Regional managers and regional service managers have different pay scales, as shown below.

Regional ManagerRegional Service Manager
Average salary$97,855$97,948
Salary rangeBetween $62,000 And $152,000Between $60,000 And $158,000
Highest paying CityWashington, DCMountain View, CA
Highest paying stateRhode IslandCalifornia
Best paying companySafranGoogle
Best paying industryTechnologyProfessional

Differences between regional manager and regional service manager education

There are a few differences between a regional manager and a regional service manager in terms of educational background:

Regional ManagerRegional Service Manager
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Regional manager vs regional service manager demographics

Here are the differences between regional managers' and regional service managers' demographics:

Regional ManagerRegional Service Manager
Average age4646
Gender ratioMale, 73.3% Female, 26.7%Male, 80.8% Female, 19.2%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between regional manager and regional service manager duties and responsibilities

Regional manager example responsibilities.

  • Manage operational and house account sales functions of 14 HVAC distribution locations.
  • Manage Facebook advertising using multivariate testing to maximize reach and response.
  • Coordinate with team of colleagues in development of enterprise wide manage Medicaid contracting strategy.
  • Manage the wholesaling of variable annuities within the independent broker/dealer channel in the Central/Northern Florida territory.
  • Manage online and social media efforts for regional locations including Facebook, website announcements and updates.
  • Serve as managed market liaison to assign accounts with responsibilities of executing on medical objectives specific to organize healthcare market.
  • Show more

Regional service manager example responsibilities.

  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Coordinate activities surrounding trade shows, direct logistics for pick-up and transportation and supervise the corporate parts division.
  • Participate in market analysis with the sales team in support of reverse logistics.
  • Utilize CRM solutions for improve customer satisfaction.
  • Provide service chain optimization by implementing CRM solutions for service call tracking/categorization/drill down.
  • Share joint planning oversight responsibility of the development of customer-specific operating plans for large volume shippers.
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Regional manager vs regional service manager skills

Common regional manager skills
  • Customer Service, 14%
  • Patients, 9%
  • Customer Satisfaction, 7%
  • Financial Performance, 5%
  • Oversight, 4%
  • Project Management, 4%
Common regional service manager skills
  • Customer Service, 29%
  • Customer Satisfaction, 12%
  • Service Management, 10%
  • Service Operations, 6%
  • Product Line, 4%
  • Regional Service, 4%

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