Top Regional Manager Skills

Below we've compiled a list of the most important skills for a Regional Manager. We ranked the top skills based on the percentage of Regional Manager resumes they appeared on. For example, 9.8% of Regional Manager resumes contained Revenue Growth as a skill. Let's find out what skills a Regional Manager actually needs in order to be successful in the workplace.

The six most common skills found on Regional Manager resumes in 2020. Read below to see the full list.

1. Revenue Growth

high Demand
Here's how Revenue Growth is used in Regional Manager jobs:
  • Developed and implemented strategic plans and initiatives that increased organizational efficiency, improved operational performance, and generated significant revenue growth.
  • Translated Corporate Global vision into market-specific strategic action plan focused on collecting accounts receivables and driving revenue growth.
  • Developed a productive sales team, managed budgets and provided grant/research recommendations resulting in territory revenue growth.
  • Consult with representatives of large commercial accounts to redesign solutions and explore revenue growth opportunities.
  • Maximized sales, revenue growth and new business opportunities, consistently outperforming all expectations.
  • Provided operational strategy and decision-making regarding revenue growth, service enhancement and portfolio management.
  • Recognized significant opportunity for revenue growth among assets regulated by DC rent control guidelines.
  • Completed periodic customer analysis and evaluations for seasonal spending and revenue growth spikes.
  • Conceptualized and implemented effective sales strategies to ensure continuous revenue growth.
  • Achieved 80% average year-over-year revenue growth four years consecutively prior to acquisition by venture capital firm General Atlantic in 2014.
  • Promoted after four years of solid and consistent revenue growth to manage a sales team of ten working across eight states.
  • Prospected new potential clients, securing appointments to increase sales, build new revenue pipelines and improve overall revenue growth.
  • Improved direct labor utilization by 20%, increased employee job satisfaction, and contributed to each project revenue growth.
  • Improved 5% unit margins, boosted >100% regional service revenue growth year-on-year 5 years in a row.
  • Developed and implemented business strategies for each branch that led to revenue growth of 8.7% over three years.
  • Provided strategic, steady direction, which led to substantial revenue growth under each product segment for assigned regions.
  • Initiated a 3-year strategic plan that drove incremental revenue growth resulting in 175% revenue increase over two years.
  • Improved the sales coverage model to achieve higher productivity and revenue growth that exceeded 100% of plan.
  • Maintained a close relationship with funding following the loans from cradle to grave to insure rapid revenue growth.
  • Led all Regional Managers in sales revenue growth and achieved 245% growth in the first 6 months.

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2. Customer Service

high Demand
Here's how Customer Service is used in Regional Manager jobs:
  • Coordinated individuals across functional/product lines to resolve customer issues increasing customer satisfaction to 95% as evidenced by customer service surveys.
  • Managed overall sales and revenue generation process, including contract management, negotiations, brand management and customer service accountability.
  • Focus on methods to provide self-service options for support and automation, while consistently delivering outstanding customer service.
  • Demonstrate effective customer service and sales skills to develop business opportunities and long, sustaining business relationships.
  • Fostered open communication with clients after implementation of Warner Connects services to ensure development and unprecedented Customer Service
  • Created a Business and Consumer customer service-calling program designed to increase customer contract renewals and companion sales.
  • Improved client satisfaction and loyalty by streamlining operation and proficiently training sales team in excellent customer service.
  • Delivered superior performance in profitability, customer service, operations, quality control and staff development.
  • Partnered with senior-level management and cross-functional teams to develop new products and maintain superior customer service.
  • Scored highest nationally in Company's customer service performance ratings, also gaining municipal recognition.
  • Certified all employees on product specification and procedures for customer service and quality product preparation.
  • Ensured improved compliance, exceptional customer service and flawless execution while maintaining high morale.
  • Compiled and executed management and customer service skills to ensure a positive customer experience.
  • Managed regional level organization that included sales, operations and customer service satisfaction.
  • Promoted from Customer Service to Customer Service Supervisor to Accounting to Regional Manager.
  • Ensured the overall performance improvement and superior customer service for all commercial activities.
  • Work with management to continuously improve operational service and identify customer service opportunities.
  • Optimized staffing plans which resulted in reduced over-time and improved customer service.
  • Developed policies and procedures that ensured consistency of quality and customer service.
  • Create and implement exceptional customer service initiatives adapting to neighborhood and community.

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3. New Product Development

high Demand
Here's how New Product Development is used in Regional Manager jobs:
  • Performed monthly sales forecasting and competitive analysis to determine product and production performance levels and the need for new product developments.
  • Collaborated with manufacturing and engineering personnel to address new product development, product extensions, and quality control.
  • Key participant in new product development as member of cross-disciplinary Corporate Marketing and Operations Teams.
  • Provided significant market and product guidance to new product development efforts.
  • Participated in new product development committees and facilitated new product launches.
  • Conduct new product development and monitor activities of product managers.
  • Participated in new product development and Implementation.
  • Developed Industry and project focused reporting and planning strategy to influence new product development to increase sales growth in target industries.
  • Champion new product development and improvement of present products to meet needs of emerging customer segments, competition and converging technologies.
  • Team leader in new product development and launch which included design, feature set, pricing, marketing and distribution.
  • Acted as marketing presence for all new product development efforts aimed at regional launches in area of responsibility.
  • Contributed to sales and marketing programs and testing of new product development.
  • Revise the new product development process (Long/Short Term).
  • Solidified an exclusive partnership with Fluor Daniel Corporation expanding new product development into web delivery.
  • Co-championed new product development for the Chef Boyardee line of canned and microwave pastas.
  • Involved in new product development, rollouts, sales training and sales strategies.
  • Played direct role in new product development and rollouts.

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4. Sales Territory

high Demand
Here's how Sales Territory is used in Regional Manager jobs:
  • Evaluated business development opportunities and market dynamics for a potential purchase of a sales territory.
  • Assigned sales territory to supervisory personnel, including venues to conduct marketing activities.
  • Develop a sales territory while maintaining existing business.
  • Reestablished, expanded and managed sales territory.
  • Managed the company's largest sales territory, which spanned Arizona, New Mexico, Nevada, and southern California.
  • Develop sales territory for direct sales and service of mobile truck lifts to municipal and transit maintenance garages.
  • Selected to lead this $20M sales territory overseeing team of 14, including nine outside sales engineers.
  • Structured sales territory which doubled the number of sales calls while reducing sales travel expenses 30%.
  • Established new sales territory in the State of Idaho for a Seattle based wine and beer wholesaler.
  • Manage sales territory in New Jersey and New York, promoting use of cement for building construction.
  • Increased gross profit for sales territory by 30% for 2000 achieving President's Club status.
  • Managed a four state sales territory including Texas, Louisiana, Oklahoma, and New Mexico.
  • Managed day-to-day sales performance for assigned team of Sales Reps within the designated sales territory.
  • Managed sales territory in metro New York City and New York State (Albany/Syracuse/Rochester/Buffalo).
  • Lead the sales territory, manage TDM's performance, coaching and career development.
  • Directed and managed a $16 million sales territory consisting of 2 broker markets.
  • Managed the New Jersey sales territory for the largest travel and leisure publication nationwide.
  • Managed sales territory for a network of distributors producing over $4.4 million sales.
  • Developed and managed sales distribution system for the company's largest sales territory.
  • Managed the Western region comprised of 11 states with 12 sales territory managers.

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5. Financial Performance

high Demand
Here's how Financial Performance is used in Regional Manager jobs:
  • Managed 7 regional branch locations in the Wichita/Topeka/Kansas City area, ensuring financial performance and expenses remained within budget.
  • Reviewed financial performance of local units and made necessary recommendations to reduce cost and to improve operations and profitability.
  • Monitor store unit financial performance, compliance to merchandising and operational directives in accordance with corporate guidelines and expectations.
  • Managed sales process to hospitals for clinical, operation and financial performance measurement metrics tools and appropriate improvement pathways.
  • Prepared financial performance reviews for area locations and communicated progress on a weekly and monthly basis to corporate office.
  • Budget preparation, capital programs, facilities maintenance, personnel management and financial performance.
  • Perform audits as assigned and make recommendations to optimize financial performance or operational standards.
  • Administered territory's financial performance to identify goal achievement and determine necessary improvement.
  • Managed financial performance while establishing and maintaining a full portfolio of business.
  • Manage portfolio's operational and financial performance to ensure achievement of goals.
  • Implemented and led sales management strategies to improve overall financial performance.
  • Top financial performance champion among 3000 international locations.
  • Monitored store budgets and financial performance management.
  • Analyzed financial performance across region.
  • Improved financial performance in centers with a long standing history of poor food cost, Supply and supplement cost and labor management
  • Achieved the best financial performance in the site's history and hit every targeted goal every month while at the location.
  • Manage the financial performance of the business unit including sales, profitability and key metrics through proper and ethical in-store operations.
  • Improved the portfolio operating performance after several months of poor managerial leadership and financial performance on the site level.
  • Supported on-site directors and more than 1,000 employees, ensuring high customer satisfaction and financial performance at each site.
  • Communicated and ensured financial performance of portfolio including growth, margin, and AR goals for Retail team.

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6. Ensure Compliance

high Demand
Here's how Ensure Compliance is used in Regional Manager jobs:
  • Directed the implementation of new and revised programs and policies and developed program performance measures to ensure compliance with mandated requirements.
  • Reviewed and evaluated physician agreements to ensure compliance with credentialing, legal, provider data management and claim operations.
  • Reviewed current industry and regulatory updates, implementing and applying appropriate strategies within the department to ensure compliance.
  • Developed strategies and implemented processes to ensure compliance with both internal and external requirements without limiting production volume.
  • Supported all facility operations as needed to ensure compliance with contractual and accreditation standards throughout the Region.
  • Provide guidance to Station Leadership to ensure compliance with all Federal directives and security requirements.
  • Implemented quality control policy to ensure compliance with state regulations.
  • Maintained photofinishing equipment to ensure compliance and environmental standards.
  • Delegate tasks to workers as appropriate and supervise to ensure compliance with stipulated procedures, methods of statement and safety requirements.
  • Oversee budgets for six volunteer chapters to ensure compliance with organization and IRS guidelines for 501(C)3 organizations.
  • Collaborated with associate relations director to ensure compliance with local and federal laws, investigations, engagement, and labor cases.
  • Serve as liaison between owners and government entities such as HUD and HPHA to ensure compliance with Federal and State regulations.
  • Conducted quarterly audits and periodic inspections to ensure compliance with all federal and state laws as well as internal policies.
  • Coordinate implementation of system-wide programs, policies and procedures to ensure compliance with applicable federal and state laws and regulations.
  • Mentored and directed Supply Sale Center training for all sales representatives; tracked individual staff member progress to ensure compliance.
  • Work with local, state and federal agencies to ensure compliance on each of the properties based on program guidelines.
  • Helped develop QA/QC system to ensure appropriate service by field technicians and ensure compliance with all applicable regulatory requirements.
  • Managed Tournament Volunteers and Athletes to ensure compliance with AAU Karate rules and the expectations of attending Regional Directors.
  • Managed 15 collectors and 2 Supervisors to reduce delinquency and to ensure compliance with loss mitigation and delinquency goals.
  • Regulate and monitor all facility related requirements to ensure compliance with CDC, CMS, JC and CDPHE regulations.

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7. Sales Goals

high Demand
Here's how Sales Goals is used in Regional Manager jobs:
  • Directed and motivated distributors toward meeting objectives and sales goals, which resulted in achieving corporate business plan objectives.
  • Monitored performance levels, implemented aggressive marketing plans and customer retention initiatives to accelerate growth and exceed sales goals.
  • Performed systematic market analysis and forecasting to implement sales goals and business strategies while operating within budget guidelines.
  • Established business territory plan, set direction and operations to increase market penetration and meet educational sales goals.
  • Coordinated operational and fiscal activities for company departments including staffing levels, budgeting, financial and sales goals.
  • Formulated and implemented strategic business development, leading cross-functional teams to achieve or exceed ambitious sales goals.
  • Developed business plans and competency-based coaching plans, linking individual strength and performance to individual sales goals.
  • Developed and implemented a regional business plan that maximized business opportunities and exceeded sales goals.
  • Established and maintain relationships with senior management within accounts, consistently exceeding sales goals.
  • Developed annual business plans which ensured attainment of company sales goals and profitability.
  • Implemented and designed companion software program that tracked and established Store/Corporate sales goals.
  • Monitored and influenced the performance of distributors toward established sales goals.
  • Develop departmental and organizational sales goals, procedures and branch operations.
  • Formulated sales goals and implemented effective strategies.
  • Oversee the successful execution of weekly sales goals and quality of service in an operation that cares for 3000 clients weekly.
  • Established Target Markets, maintained Sales Goals and set up a Recycling Facility in Southeast Georgia while maintaining daily business operations.
  • Trained and supervised 3 sales professionals and managed overall profit / loss for sales goals, marketing, and travel budgets.
  • Act as lead facilitator in ensuring all merchandising directives and programs are implemented on a timely basis to support sales goals.
  • Formulated sales goals and developed the supporting value added strategies necessary to achieve winery brand development objectives and case volume goals.
  • Manage strategic planning, sales, service, operations and inventory control to consistently meet and exceed targeted sales goals.

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8. Business Development

high Demand
Here's how Business Development is used in Regional Manager jobs:
  • Managed region of 8 offices and business development team with responsibility for all budget, operations, personnel and administration activities.
  • Manage business development, including reviewing investment suitability and marketing materials, monitoring production, and ensuring compliance with regulatory requirements.
  • Identify and initiate the implementation of innovative approaches to business development, resulting in increased corporate synergy and strategic integration.
  • Hold full accountability for all aspects of business development and maintaining compliance with new legislative consumer electronics take back programs.
  • Head of Rocky Mountain Region new business development and inside/outside sales covering nine-state territory for start-up medical device corporation.
  • Executed business development activities by working with project architects and engineers to build relationships and ensure products met specifications.
  • Maintained responsibility for managing new business development efforts, as well as retention and expansion of existing business relationship.
  • Managed business development personnel to assist physicians with implantation, and monitoring, as well as marketing and reimbursement.
  • Managed a loan origination staff to provide assistance for their business development, product understanding and continuing education.
  • Focused company efforts in providing high quality customer service and drove profitable market growth through active business development.
  • Managed and directed technical sales support personnel and business development representatives in all efforts to achieve annual targets.
  • Assisted company Customer Service Department in lead generation programs, customer interview scripts and business development follow-up.
  • Support Business Development functions in developing strategic-channel relationships, Direct Sales, including pricing and margin analysis.
  • Led regional operations and new business development, while responsible for maintaining relationships with designated agency clients.
  • Established firm presence in Jacksonville and Accomplishments Assisted winning a Jacksonville District Architect-Engineer contract Skills Used Business Development
  • Continue to support new business development with market knowledge and a solid history of successful operation management.
  • Managed national office furniture sales organization focused on federal, state, and local government business development.
  • Identify and develop team members while focusing on customer retention and new business development for assigned territory.
  • Lead partnering and business development strategic planning and execution including targeting, pitching, and day-to-day negotiations.
  • Managed 275 employees and responsibility for operations, administration, business development, accounting and customer service.

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9. Retail Store

high Demand
Here's how Retail Store is used in Regional Manager jobs:
  • Tasked with managing new retail store promotional events for select Fortune 1000 retailers and soliciting value-add marketing partnerships with cosmetic/beauty manufacturers.
  • Established and maintained relationships with key stakeholders at retail store locations.
  • Managed retail store and supervised employees
  • Key focus included staffing, training, and P&L performance, for all Colorado and Oregon retail stores.
  • Manage the retail store and engage in selling a general line of merchandise and ensuring that sales goals are met.
  • Developed merchandising program consisting of merchandise flow, plan o grams, visual presentation and brand image for retail store.
  • Implemented brand image for retail store including: associate image/dress code, marketing tools, packaging, and store aesthetic.
  • Developed and implemented forms for retail store audits, call reports, co-op spending analysis, and volume analysis.
  • Opened 26 plus high volume retail stores and managed new store operations while training management staff for each location.
  • Prepared budget for over 100 retail stores and six District Managers ($45 million in sales).
  • Hired demonstrators to show a new line of flying RC toys in major retail stores Throughout the USA.
  • Integrated current business operations of an art & framing retail store with online purchasing of fine art printing.
  • Act as a liaison between full line retail store and partner with various departments for a successful business.
  • Direct sales operations for 4 retail stores and 32 sales, customer service, and technical service representatives.
  • Direct Southeast sales team of 8 field representatives managing product and promotion compliance in Chain and Retail Stores.
  • Supervised three regional metro sports and fitness retail stores *Supervised retail sales staff, marketing and sales promotions.
  • Full responsibility for 13 specialty retail stores, selling rugged outdoor clothing, sheepskin outerwear and accessories.
  • Managed four retail stores, supervised a staff of 12 employees, and twenty-five outside sales representatives.
  • Performed extensive competitive market research; identified, explored and developed new markets for retail stores.
  • Coordinated and supervised the sale of goods and services across ten retail stores across the country.

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10. Sales Reps

high Demand
Here's how Sales Reps is used in Regional Manager jobs:
  • Restructured territories by analyzing workload, geography and segment coverage for seven professional sales reps, increasing performance and satisfaction.
  • Provided leadership motivated and coached fourteen sales reps to consistently exceed quota and performance expectations.
  • Manage region/division/individual sales reps goals, activities, and accountability.
  • Promoted Advanced Cable Ties products and services by training and working directly with sales reps and managers at our distributor partners.
  • Assist sales reps with quoting projects, applications, sales techniques and resolving sales/territory disputes, problem orders and collection issues.
  • Managed 3 core offices, 9 remote offices with 5 managers and 48 sales reps Led company in new product sales.
  • Created and delivered presentations in many forms including PowerPoint, digital pictures and video to train both sales reps and customers.
  • Job responsibility includes the coordination and management of partner sales reps and their regional managers with sales of these new products.
  • Created marketing plan, authored scripts for inside and outside sales reps, and provided ongoing coaching to maximize results.
  • Interviewed, hired, trained, and supervised team of five area managers providing training to over 300 sales reps.
  • Recruit, hire and train new hires at all levels (District Managers, Store Managers and Sales Reps).
  • Hired by AT&T to train/develop B2B sales reps and managers to drive new business throughout the Southeast territory.
  • Managed five sales reps in the western US and also provided sales and support to HVAC customers in Northern California.
  • Managed a team of door to door sales reps who sold ads for school folders on the west coast.
  • Led territory strategy development and managed inside sales reps to target accounts by market, territory and customer need.
  • Managed 8- 45 sales reps and 4 managers that generated annual growth ranging from 6% to 38%.
  • Managed and supported all 10 Sales Reps in my region to make yearly sales plan for 2006 and 2007..
  • Conducted sales calls and organized demo's weekly with sales reps to show the full line of products.
  • Hired, trained, developed, supervised, and motivated sales reps. *Conducted weekly hiring and training seminars.
  • Educate sales reps, as well as accounts, on the depth & quality of Accolade's portfolio.

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11. Loss Prevention

high Demand
Here's how Loss Prevention is used in Regional Manager jobs:
  • Created and initiated several training programs for both loss prevention and store personnel which dramatically increased shrink awareness.
  • Managed direct and indirect reporting relationships with Loss Prevention Managers, Investigators and Detectives.
  • Orchestrated loss prevention and inventory functions.
  • Reduced new store shrink average from 2.5% to .77% by implementing new store shrink training and loss prevention audits.
  • Delivered annual stock loss results of less than 1% of sales by executing stringent inventory controls and loss prevention guidelines.
  • Orchestrated Loss Prevention awareness training for 4 territory managers, 17 district managers, 232 store managers and 1000+ store associates.
  • Worked closely with Commercial Lines Resident Vice President in providing loss prevention services for his region involving all lines of Insurance.
  • Managed all aspects of operations including staffing, team development, merchandising, loss prevention and payroll control for eight-store district.
  • Insure appearance of the stores and organization standards in the stockroom and demonstrate all aspects of loss prevention in the region.
  • Led the Loss Prevention and Inventory Control Task Force and succeeded in reducing the region's and company's shrink results.
  • Managed all aspects of the operations including staffing team development, merchandising and loss prevention for seven stores and over 150 employees
  • Directed a $600M region, overseeing HR, Operations, Sales, Loss Prevention and P&L responsibility.
  • Oversee the recruitment, hiring, training, and performance management for all Loss Prevention personnel within the region.
  • Work with store managers, district manager, direct reports, and law enforcement to resolve loss prevention issues.
  • Direct reports included 20 Store Managers and one Pharmacy Supervisor with strong dotted lines to HR and Loss Prevention.
  • Monitored cash flow, inventory levels, security and loss prevention standards, and markdowns/markups, ensuring guideline alignment.
  • Reduced inventory shrink by 10% advising of status and implementing actions with the Regional Loss Prevention Manager.
  • Controlled costs through vendor negotiations, implementing control measures & by performing and assisting in loss prevention investigations.
  • Manage Business Operations: store appearance, merchandising, loss prevention, controllable expenses and policies & procedures.
  • Lead the shrink reduction and loss prevention operation in a region that consists of 200 retail units.

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12. New Accounts

high Demand
Here's how New Accounts is used in Regional Manager jobs:
  • Recruited and developed personnel for new offices successfully established new accounts in the tour and retail industries through aggressive marketing/promotional ideas.
  • Hired and trained managers, interacted with facility administrators, marketed for new accounts for a contracted environmental services company.
  • Represented agency to clients; developed and recommended marketing programs; developed new accounts; reactivated client relations.
  • Foster and activate existing dealer and independent insurance agent relationships, prospect and develop new accounts and relationships.
  • Developed and managed relationships with local Fortune 500 community securing new accounts and growing existing business.
  • Developed and implemented a strategic marketing plan targeting General Dentists, cultivated 50 new accounts.
  • Contacted and sold new accounts while working with existing advertisers for additional Cinema Marketing.
  • Stabilized region by maintaining existing customers and expanding market ingress by opening new accounts.
  • Opened twenty-five new accounts in two-year period, each contributed significant added sales volume/profit.
  • Developed new accounts in region while maximizing opportunities with existing accounts.
  • Established new accounts with Marketing and successfully renewed leased contracts.
  • Prospected new accounts, estimated projects and negotiated customer contracts.
  • Solicited new accounts and maintained relationships with existing accounts.
  • Coordinated implementation process for all new accounts.
  • Negotiated opening new accounts with distributors.
  • Handled combined budgets of over 3 million dollars and was also responsible for the planning and opening of all new accounts.
  • Worked with distributor sales professionals daily to develop new accounts and design programs tailored to the customer to support their needs.
  • Increased division revenues on average by 45% year after year through the continual acquisition of new accounts and assignments.
  • Coached and directed field representatives on a weekly basis to present specific, progressive business solutions to prospective new accounts.
  • Managed Central/South Alabama and the Panhandle of Florida acquiring new accounts, directing projects in progress and managing client relations.

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13. Market Share

high Demand
Here's how Market Share is used in Regional Manager jobs:
  • Enabled hotels to capture additional market share and increase both sales revenue and profitability as a result of recommended operational enhancements.
  • Obtained and analyzed demographic and market share data to determine the most effective utilization of assigned recruiting team managers and recruiters.
  • Solicited, established and developed new business relationships; also cross-leveraged existing clients to exponentially grow revenue and market share.
  • Increased market share and improved sales record while opening up opportunities for students to maximize achievement through comprehensive tutoring services.
  • Managed and provided strategic direction on developing a growing sales distribution channel that effectively increased market share and sales growth.
  • Recognized for implementing marketing initiatives that improved branch market share, and cross-selling of services resulting in increased profitability.
  • Represented cutting edge customer retention/database management software programs quickly established dominant market share in the western region.
  • Led product development efforts, bringing innovation and differentiation that increased market share and improved margins.
  • Developed numerous promotional and motivational programs to increase sales and market share even during market downturns.
  • Analyze client financial and operating strategies, optimizing financial expenditures, recapturing market share.
  • Manage internal operations to achieve market share, customer satisfaction, and profitability goals.
  • Developed customer/client and distributor relationships leading to increased market share in all markets.
  • Gained opportunities to expand market share by cultivating relationships with veterinarians and distributors.
  • Developed innovative marketing and selling strategies to increase market share versus major competitors.
  • Contracted with multiple manufacturers' representatives to gain increased visibility and market share.
  • Initiated and defined specialized marketing strategies to enhance market share.
  • Open territory/provide accounts capturing market share in Transportation/Translation/Dental services.
  • Recruited by VP of Sales to reorganize sales organization with high attrition, declining sales and market share previous 3 years.
  • Partnered with departments within the organization, ensuring effective end caps that resulted in additional market share and added visual identity.
  • Managed activities of 10-15 sales representatives in 8 States that consistently exceeded sales targets and achieved double-digit growth in market share.

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14. Annual Sales

high Demand
Here's how Annual Sales is used in Regional Manager jobs:
  • Recognized by Carlson Companies for implementing client-development campaigns generating five million dollars in annual sales at a single restaurant unit.
  • Devised territory account management system including sales strategy development and implementation to exceed annual sales quota of $12 Million.
  • Customized programs to identify merchandising/sales opportunities resulting in annual sales increase of over $300 million.
  • Developed and drove annual sales forecasts and promotional budget structure to align with corporate initiatives.
  • Supervised & contributed content for annual sales book used by Territory Managers/Merchandisers.
  • Supervised transaction/deposit records which resulted in accurate sales and enhanced annual sales.
  • Established Sales Representative annual sales forecast and operational budgets.
  • Steered overall performance within the New York City and Bronx territories comprised of 42 stores generating $60M+ in annual sales.
  • Establish and maintain relationships with region's top (20) twenty revenue generating accounts producing $8MM in annual sales.
  • Managed 5 Territory Managers covering Maryland, Virginia, North Carolina, and Tennessee and produced annual sales increases averaging 18%
  • Manage six territory managers and three sales associates covering Georgia and Florida, an annual sales volume over eleven million dollars.
  • Provided strategic leadership to 20 university bookstores with annual sales volume of $50,000,000, including $11,000,000 in online sales.
  • Developed and collaborated with Finance and Operations on new Hourly Payroll Models as well as Monthly and Annual Sales Projections.
  • Created strategies to develop and expand existing customer sales, which resulted in a 400% increase in annual sales.
  • Increased revenues and exceeded regional annual sales target of $420,000 by 31% within the first year as Manager.
  • Provide leadership to Region business unit comprised of 11 Districts, 164 stores and $220 million in annual sales.
  • Managed ten districts, consisting of 130 Photo Centers and 120 Connection Centers, generating $285,000,000 in annual sales.
  • Manage a territory covering Oregon, Washington and Alaska and has an existing annual sales volume of $3 Million.
  • Expanded my territory from 20 clients to over 300 within 3 years, with annual sales of over $350,000.
  • Direct regional operations activities for 86 stores, spanning 8 states, totaling over $2 Billion in annual sales.

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15. Oversight

average Demand
Here's how Oversight is used in Regional Manager jobs:
  • Reviewed oversight of branch operations related to profitability, cost reduction opportunities, staffing, delivery capacity, and equipment maintenance.
  • Provided operational oversight of the life-cycle management of military electronic and communication equipment in Hawaii, Korea and Washington State.
  • Provided clinical and administrative supervision and oversight to 13 clinicians in four satellite offices in Dallas metro area.
  • Provided oversight of internal and external investigations to improve profit margin, reduce loss and enhance overall performance.
  • Staff is located at facilities requiring appropriate screening and oversight to ensure desired performance and appearance.
  • Managed Delta's mainline and Delta Connections activity through comprehensive oversight and integration of shared resources.
  • Managed all financial and administrative functions and provided oversight on all operational aspects of the business.
  • Provided leadership direction and oversight for staff including product development and ongoing management support.
  • Negotiated, participation and oversight in UK clinical trial opportunities and analysis of results.
  • Provided audit, educational support and financial oversight for managers and primary customer contacts.
  • Provided professional oversight in instructing expert speakers per request through one-on-one interactions.
  • Maintained oversight responsibilities for containers in port operations throughout the United States.
  • Coached and developed individual managers through employee assessments and operational oversight.
  • Implemented a regional wide maintenance program with vendor identification and oversight.
  • Facilitated oversight of in-house project renovations and large-scale capital improvements.
  • Provided technical oversight and integrated security guidance to organization.
  • Provided management oversight for four Medicare Intermediaries and Carriers.
  • Provided management oversight and mentoring to sales center managers.
  • Full profit and loss responsibility and operational oversight.
  • Provide clinical and financial oversight of program delivery.

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16. Regional Sales

average Demand
Here's how Regional Sales is used in Regional Manager jobs:
  • Supported regional sales representatives through the creation of formalized needs analyses, quote generation and developing a corporate partnership strategy playbook.
  • Assisted in developing regional sales operational objectives by contributing regional sales data and recommendations to strategic plans and reviews.
  • Turned around regional sales volume and profitability for this Fortune 100 manufacturer of hardware/software, capital equipment and services.
  • Achieved regional sales objectives by contribution of sales information, recommendations to strategic planning and execution of plans.
  • Utilized corporate resources to strategically maximize all potential as related to my regional sales enrollment goals and compliance.
  • Realigned regional territories to maximize resources improving call coverage and better alignment of regional sales teams.
  • Helped increase regional sales by developing creative visual presentations while maintaining strict budget objectives.
  • Developed Regional Sales Manager and manufacture representative monthly sales report processes.
  • Managed Mid-western regional sales department of industrial chemicals and cleaning supplies.
  • Managed regional sales and national sales; increasing contribution margins year-over-year.
  • Focused regional sales efforts of revolutionary patient monitoring products in hospitals.
  • Managed regional sales and business development for an industrial equipment manufacturer.
  • Spearheaded regional sales for national oral health care manufacturing company.
  • Managed regional sales team to successfully execute aggressive business goals.
  • Facilitated regional sales training and implemented comprehensive feedback program.
  • Overachieved all district/regional sales objectives every eligible year.
  • Motivated and reinvigorated the existing regional sales team.
  • Formulated annual regional sales projections and expense budgets.
  • Supervised regional sales representatives and consultants.
  • Direct all elements of the sales process within the region from regional sales presentations, customer business reviews and broker evaluations.

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17. Daily Operations

average Demand
Here's how Daily Operations is used in Regional Manager jobs:
  • Monitored and executed daily operations including forecasting daily and weekly plans, establishing and implementing roles and responsibilities throughout the operation.
  • Supervised daily operations in accordance with company policies and procedures to effectively increase productivity of sales, customer service and collections.
  • Developed long and short-term sales objectives; spearheaded daily operations, championed policy enforcement and drove sales/marketing initiatives.
  • Reviewed and analyzed customer surveys; provided solutions to improve customer satisfaction and efficiency in daily operations.
  • Directed daily operations of the contract event management and security services personnel for Troy University main campus.
  • Manage daily operations of four retail stores located throughout south Mississippi, including monitoring sales and inventory.
  • Coordinated with property managers on a day-to-day basis to ensure customer satisfaction and smooth daily operations.
  • Administered daily operations to reduce turnover and increase employee retention by creating a positive work environment.
  • Supervised 18 professional and support staff, overseeing daily operations, and accountability for department budget.
  • Administered daily operations to ensure policies and procedures were adhered to and still remain results-oriented.
  • Monitored the daily operations of janitorial and housekeeping staff, supervisors, managers and directors.
  • Directed daily operations and staff supervision, executed strong collection and credit decision skills.
  • Supervised the managers responsible for daily operations in sales, reconditioning and inventory purchases.
  • Developed exceptional organizational skills through preparation of detailed meeting agendas, and daily operations.
  • Managed daily operations of my area including interaction with stores and store management.
  • Managed daily operations of Telecommunication service department generating $5.5 million annually.
  • Oversee activities directly related to daily operations of 18 corporate facilities.
  • Managed daily operations concerning administrative, mechanical and operations related issues.
  • Manage daily operations for Market-Rate Conventional and Section 8 housing communities.
  • Executed daily operations of troubleshooting, meetings and customer service.

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18. Human Resources

average Demand
Here's how Human Resources is used in Regional Manager jobs:
  • Handled all administrative operations including human resources; researched and determined equitable pay scales; provided orientation covering HIPAA and discrimination.
  • Managed Human Resources function, which encompassed hiring talented and motivated Jenny Craig representatives, conducting final interviews and selections.
  • Managed a staff of 9 professionals comprised of attorneys, safety and human resources representatives and affirmative action specialists.
  • Managed and coordinated assigned technical area, including field technology, human resources, and technical asset management.
  • Directed overall regional operations including sales/marketing, commercial and consumer lending, collections and human resources.
  • Worked closely with Human Resources by participating on interview panels and giving input into hiring decisions.
  • Managed all aspects of Human Resources processes utilizing strategically inclusive procedures for maximizing diverse recruiting.
  • Collaborated with Human Resources to develop and implement a 360-degree program adopted regionally.
  • Planned and executed company standards including communications, operations and human resources.
  • Developed strong, customer focused relationships with Operations and Human Resources partners.
  • Designed an effective sales representative evaluation form in conjunction with Human Resources.
  • Partner with Human Resources on determining associate actions after conclusion of investigations.
  • Managed human resources activities and utilized knowledge of local HR issues/policies.
  • Communicated and help execute all new Human Resources company initiatives.
  • Execute policies and procedures including Human Resources and operational issues.
  • Implemented new personnel policies in coordination with corporate Human Resources.
  • Administered comprehensive marketing and human resources programs.
  • Coordinated key personnel decisions with Human Resources.
  • Partner with Human Resources to hire, develop and retain top talent, as well as, address employee relations issues.
  • Completed all Human Resources: hiring, background checks, health insurance, policy and procedures manuals, correspondence and more.

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19. Direct Reports

average Demand
Here's how Direct Reports is used in Regional Manager jobs:
  • Established interpersonal relationships with metro leadership, and observed professional development of direct reports through regional travel.
  • Direct reports of four investigators and indirect leadership of forty-five store based asset protection personnel.
  • Coached and developed 7 direct reports into promotional positions within the organization.
  • Direct reports included five sales representatives and one customer service representative.
  • Supervised 5 direct reports that assumed accounting in South Carolina division.
  • Experienced zero turnover within direct reports or distributor partners.
  • Mentored direct reports for career advancement within organization.
  • Prepared monthly customized scorecards for direct reports.
  • Directed all manufacturing and logistics that included 14 site manager direct reports and 550 to 600 hourly associates in 14 locations.
  • Led 10 direct reports (9 Territory Managers, 1 Customer Service Rep) for sales of more than $23M.
  • Manage both direct reports and wholesalers to execute at National Chain, Regional Chain and All Other Market at 100%.
  • Provided ongoing feedback to direct reports on both hard and soft skills including leadership, communication and assessment of internal talent.
  • Full responsibility for all aspects of managing a financial transcription office with 20+ direct reports, many of whom work remotely.
  • Managed 14 geographically dispersed offices in southeast Texas from Houston based office with 6 direct reports and a staff of 250.
  • Lead a challenging Specialty Division region composed of 90 stores, 11 district manager direct reports, and over 1,000 associates.
  • Recruited, hired and motivated team of direct and indirect reports through effective coaching, leadership, support and guidance.
  • Recruit, hire, and train 6 Direct Reports in expansion of a Biologic Hormone in the Multiple Sclerosis Market.
  • Manage all direct reports with P&L authority over the current centers and upcoming centers in the NJ/NY region.
  • Direct reports included seven Regional Staffing Managers and their teams in three markets; St. Louis, Columbus and Cincinnati.
  • Recruit and develop team of 10 Direct reports to deliver, on time and in budget, our client requirements.

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20. Customer Base

average Demand
Here's how Customer Base is used in Regional Manager jobs:
  • Developed and initiated marketing strategy to effectively establish new customers, maintain the current customer base, and renew past relationships.
  • Developed and implemented business strategies to increase customer base, expand store traffic and optimize profitability through outstanding customer service.
  • Maintained and expanded customer base, developed and maintained rapport with key customers and identified new customer opportunities.
  • Increased customer base through numerous networking opportunities, community outreach activities, and regular participation in bridal/wedding shows.
  • Maintained and expanded customer base and relationships with key customers identifying new customer opportunities to leverage revenue streams.
  • Managed internal matrix resources to complete new Service Provider and Enterprise implementations and service existing customer base.
  • Increased penetration of existing customer base, while maintaining high quality customer satisfaction and retention.
  • Identified inventory investment needs to serve customer base in a competitive, saturated oil/gas-dominant market.
  • Achieved national technical qualification for new electrical products in China and built initial customer base.
  • Demonstrated initiative and territorial management skills in building and maintaining a loyal customer base.
  • Direct supervision of business development through networking of prospective and existing customer base.
  • Managed both investor-owned and public power utility customer bases in four southeastern states.
  • Promoted territory development by establishing and enhancing relationships with customer base.
  • Increase customer base and maintained current business by developing strong relationships.
  • Analyzed technical statistics to increase productivity and better support customer base.
  • Created a return customer base with exceptional unmatched customer service.
  • Maintained, expanded customer base by mentoring district sales representatives.
  • Doubled online customer base through development of innovative contracts.
  • Improved and expanded business relationship with existing customer base
  • Developed loyal customer base and provided necessary training.

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21. Performance Reviews

average Demand
Here's how Performance Reviews is used in Regional Manager jobs:
  • Facilitated training, performance reviews and initiated disciplinary action as required for all employees within my assigned program or region.
  • Delivered annual performance reviews to each Account Executive and developed individual plans to maximize potential and strengthen areas of opportunities.
  • Managed and reviewed all aspects of contract administration and conducted quarterly performance reviews of each sales representative and territory.
  • Promoted multiple times to positions of increasing responsibility, with exemplary performance reviews and multiple performance awards.
  • Developed strong management teams through effective communications, constant feedback and detailed interim and annual performance reviews.
  • Provide performance reviews and general feedback for team members to enhance personal and facility-wide performance.
  • Conducted performance reviews of management and authorize supervision with performance reviews for all associates.
  • Completed multiple performance reviews each quarter, offering praise and recommendations for improvement.
  • Performed performance reviews, approved career advancement, and provided technical problem resolution.
  • Performed quarterly performance reviews on all account representatives in the territory.
  • Administer performance reviews to measure development and determine areas of improvement.
  • Conducted annual performance reviews and made promotional/disciplinary decisions, as appropriate.
  • Conducted annual and semi-annual performance reviews for all salary managers.
  • Prepare formal annual performance reviews and recommend salary adjustments.
  • Participate in annual performance reviews and long-range career planning/direction
  • Conducted employee performance reviews and implemented development plans.
  • Led significant investigations and performed market performance reviews.
  • Supervised office personnel, presided over performance reviews.
  • Conducted annual and semi-annual employee performance reviews.
  • Generated performance reviews and performance improvement plans.

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22. Annual Budget

average Demand
Here's how Annual Budget is used in Regional Manager jobs:
  • Achieved financial objectives by forecasting requirements, preparing annual budgets, scheduling expenditures, analyzing variances, and initiating corrective action.
  • Achieve financial objectives by forecasting area requirements; managing annual budgets; scheduling of expenditures and initiating corrective actions.5.
  • Meet regional sales financial objectives by forecasting requirements; prepared an annual budget; scheduling expenditures; analyzed variances.
  • Developed and managed the operating and annual budgets, reviewing results for potential orderliness and organizational risks.
  • Supported seven regional office managers (including Anchorage) on annual budgeting and operational profit improvement.
  • Plan annual budget and prepare detailed sales and inventory reports for regional administrative departments.
  • Prepared annual budgets and quarterly re-forecasts for each property, including capital expenditures.
  • Developed annual budgets and monitored revenue collection and expense control.
  • Developed annual budget and business plan to achieve strategic objectives.
  • Prepared and developed annual budget, financial and operational reports.
  • Reviewed and approved financial benchmarks for practices including annual budgets.
  • Lead annual budget development and accountability for 7-9 departments.
  • Prepared and monitored annual budget for housekeeping department.
  • Prepared annual budgets, monthly financial reporting and projections
  • Prepare required monthly/quarterly operational reports and annual budgets.
  • Helped formulate annual budgets and organized reporting systems.
  • Prepare annual budget in coordination with general manager.
  • Developed financial plans through constructing annual budgets.
  • Managed annual budget for regional forecasts.
  • Directed managers in the preparation of annual budgets and the administration of monthly reporting, including annual forecasts and variance reports.

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23. Project Management

average Demand
Here's how Project Management is used in Regional Manager jobs:
  • Project Management lead specific to reimbursement and patient services initiatives including the product replacement program as well as patient enrollment processes.
  • Collaborated with project management staff to facilitate customer satisfaction and lead staff training efforts while providing continuous coaching and troubleshooting support
  • Project Management - Develop global supply chain and logistical solutions for different manufacturers of commercial to consumer products.
  • Established and managed corporate IT, systems engineering and project management process improvement and intellectual capital reuse programs.
  • Provided quality control and project management to product improvement plan involving full-scale refurbishment of the Wyoming properties.
  • Coordinate engineering staff to provide Project Management resources for implementation of new technologies integrated into the network.
  • Assist with planning and managing the delivery of business solutions utilizing industry-standard project management procedures and techniques.
  • Manage multiple team projects using industry-standard project management techniques to ensure successful, high-quality and timely deliveries.
  • Work closely with project management team to ensure product is delivered and installed within project specifications.
  • Managed staff of professionals and provided training on business applications and implementation and project management methodologies.
  • Oversee day-to-day operations and management of three regional territories including the following: Project Management.
  • Position included network planning, installation / operational support, personnel development and project management.
  • Mentored staff in methodology excellence and encourage best practices in project management and project planning.
  • Supported delivery of installations of major projects working directly with the Project Management Team.
  • Promoted to Regional Manager responsible for all sales, business operations and project management.
  • Project Management: Participated in the conceptual development of all construction and remodeling projects.
  • Seasoned Technology leader with comprehensive operations, support services, and project management experience.
  • Assumed additional responsibility of project management as well as solution integration and support.
  • Develop and lead project management plan and execution for optimized call center engagement.
  • Designed and delivered project management training to product research & development teams.

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24. Inventory Control

average Demand
Here's how Inventory Control is used in Regional Manager jobs:
  • Trained representatives on inventory control, lowering returns given credit and in-store support for all products of contracted manufactures.
  • Established inventory control system for accurate accountability of issuance/return of uniforms and equipment per contract requirements.
  • Managed Projects consisting of facilities construction, staffing, inventory control, production, purchasing and computerization
  • Renegotiated existing retail lease agreements, vendor contracts, overhauled payroll management and inventory control.
  • Conduct store audits in financial/accounting departments and inventory control of each store quarterly.
  • Supported the Inventory Control department in audit capacity during physical inventories.
  • Implemented inventory controls and proper following of policies and procedures.
  • Instituted new compliance procedures that became policies regarding inventory control.
  • Provide inventory control and purchasing for five distribution centers.
  • Managed inventory control and service; trained franchise operators.
  • Perform equipment inventory control and periodic maintenance schedules.
  • Created/implemented improved automated inspection and inventory control systems.
  • Established and maintained promotional budgets and inventory control.
  • Managed inventory control and met payroll objectives.
  • Inventory control, project and cost estimation/analysis.
  • Designed and implemented strict inventory control system.
  • Regulated flow of merchandise and inventory control.
  • Managed the semi-annual inventory control.
  • Tracked invoicing and inventory control.
  • Received various awards in Sales and Profit increase, Inventory Control, Special Events and Sales and Management Training and Development.

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25. Trade Shows

average Demand
Here's how Trade Shows is used in Regional Manager jobs:
  • Raised product awareness and increased revenue by orchestrating and conducting sales training seminars and participating in trade shows throughout the territory.
  • Evangelized next generation call center technology to Fortune 500 organizations via networking, existing relationships and trade shows.
  • Coordinated and attended international and domestic trade shows and exhibitions to evaluate competitive activity and maximize company/brand awareness.
  • Promoted cost-segregation at industry trade shows and represented the practice at company meetings and regional conferences.
  • Participated in corporate trade shows, concentrated sales efforts, and other sales-oriented, revenue-producing activities.
  • Designed and implemented marketing strategy, including print advertising and participation in trade shows.
  • Participated in trade shows, created print advertising and developed additional marketing strategies.
  • Participated or assigned participation in industry organizations, trade shows and exhibits.
  • Delivered superior product representation at trade shows and conventions.
  • Represented company exhibits at numerous Pharmaceutical Trade Shows.
  • Participated in major International Trade Shows abroad.
  • Develop marketing and promotional campaigns for trade shows as well as attend the trade shows to promote company and product recognition.
  • Attend national trade shows to evaluate emerging industry trends and purchase new products for distribution to all salons in the company.
  • Directed 14 Distributors by assisting in trade shows, sales incentives and brand building to educate the consumers and sales teams.
  • Coordinated and administered hotel sales seminars and trade shows, coordinated transactions between lenders and brokers, trained lender sales representatives.
  • Represented ConocoPhillips at industry and networking functions including National Sales Meetings, industry trade shows, focus groups and trade associations.
  • Conducted machine demonstrations at trade shows and at DoALL Sawing Products' showroom resulting in increased customer product interest and sales.
  • Promoted to Unit Manager within first two (2) years assisting sales manager with training and attended major trade shows.
  • Planned and traveled to trade shows worldwide with Sales Representatives to assist in training and technical support and customer sales.
  • Provided product and regulation, FMVSS 108, training at local trade shows, Warehouse Distributors and Original Equipment Companies.

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26. Training Programs

average Demand
Here's how Training Programs is used in Regional Manager jobs:
  • Developed solid strategic relationships with companies in positioning Digital Fusion brand in Latin American market along with educational and training programs.
  • Maintained regular correspondence providing marketing feedback, recommendations for promotions, merchandising improvements, training programs and competitive programs within retailers.
  • Implemented educational and training programs and activities in the areas of security and event management.
  • Developed and implemented effective staff training programs focusing on products, quality and customer service.
  • Reviewed operations, identified poorly performing departments and carried out training programs in each department.
  • Performed on-site training programs to implement corporate operating systems pertaining to sales and profitability.
  • Facilitated and implemented new store training programs to improve employee confidence and customer experience.
  • Evaluate performance and the effectiveness of training programs, providing recommendations for improvement.
  • Researched and implemented new cross-functional training programs that led to increased client satisfaction.
  • Facilitated direct communication with retail customers to drive sales and training programs.
  • Developed and implemented training programs and tools and proactive customer service incentives.
  • Developed training programs and actively participated in the training of restaurant associates.
  • Developed area training programs to improve clinical staff education and overall services.
  • Developed management and leadership training programs for over 65 mid-level managers.
  • Developed service agent and installing contractor loyalty network and training programs.
  • Helped establish strategic corporate initiatives* Create training programs for management staff.
  • Developed and conducted training programs; supervised and evaluated subordinate personnel.
  • Conducted ongoing training programs for equipment operators and service technologists.
  • Develop and coordinate physician training programs and practice enhancement in-services.
  • Elevated service levels by establishing comprehensive, hands-on training programs.

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27. Sales Training

average Demand
Here's how Sales Training is used in Regional Manager jobs:
  • Facilitated Sales Representative development with product training, sales training, business reviews, pipeline management and strategic selling plans.
  • Traveled monthly to individual territories to provide in-field sales training and collaborate with customers and manufacturer representatives.
  • Developed and facilitated a comprehensive sales training program for all brokers as well as Distributor Sales Representatives
  • Provide professional sales training with emphasis on business development and employee development.
  • Provided technical and sales training and coaching for distributors and representatives.
  • Developed Sales Training Medical Education program currently used by the company.
  • Conducted direct sales training and weekly motivational meetings.
  • Conducted sales training seminars including updating training materials.
  • Develop automated sales training and certification program.
  • Conducted sales training and territory development.
  • Utilized Ride-Along site calls for successful sales training for my 9 Distributors (22 Sales People) & 4 Independent Dealers.
  • Assumed full leadership for distributor network development, technical sales training and education, sales presentations, contract negotiations and reporting.
  • Established a Store Sales Training Program with measurable metrics for the retail floor Sales Associates, co-conducted program with corporate staff.
  • Implemented an aggressive sales skills training program using corporate training programs and augmented those with local and national sales training programs.
  • Identified performance gaps and weekly sales deficiencies implementing targeted sales training for managers and increasing annual revenue to $1.5 million.
  • Created sales training program for dealers - consultative techniques focused on the value of higher end products to the consumer.
  • Performed product sales training with retail sales people, provided parts and service technical assistance and conducted monthly inventory audits.
  • Developed solar sales training program for United Solar dealers and partner roofing contractors to achieve end user and OEM sales.
  • Increased accessory sales by $500k within a 12 month period, by implementing sales training and employee recognition programs.
  • Conducted week long sales training, teaching sales techniques and approaches to interns with classroom sizes varying from 180-350.

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28. Company Policies

average Demand
Here's how Company Policies is used in Regional Manager jobs:
  • Adhere to company policies concerning audit requirements, and monitoring of essential operational steps to ensure timeliness and accuracy.
  • Assisted developing requirements and implemented company policies, procedures, plans and internal controls to efficiently guide operations.
  • Ensured execution of operational standards, including compliance within established company policies, procedures, and government regulations.
  • Ensured staff adherence to various company policies and procedures, hosting daily seminars to disseminate important information.
  • Trained and coordinated management teams, maintained company policies and regulatory compliance with food-handling standards.
  • Monitor company policies and developed new operational procedures in order to increase efficiency.
  • Insured restaurant location operated in accordance with company policies, while maintaining profitability.
  • Designed client security programs integrating security personnel, systems and company policies.
  • Implemented company policies that promoted high efficiency while delivering five-star service.
  • Conducted investigations within region for violation of company policies or procedures.
  • Participated in developing company policies, procedures, and reporting systems.
  • Reviewed and ensured consistent application of company policies and procedures.
  • Maintained performance objectives while adhering to company policies and procedures.
  • Implemented client follow-up to confirm representative adhered to company policies.
  • Spearheaded investigations into acts violating law and company policies alike.
  • Worked with administration to enforce company policies and procedures.
  • Structured and implemented all company policies and procedures.
  • Educated membership representatives on company policies and procedures.
  • Developed company policies and procedures used company wide.
  • Developed, modified and executed company policies.

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29. Real Estate

average Demand
Here's how Real Estate is used in Regional Manager jobs:
  • Handled appointments with property managers securing janitorial contracts in real estate and small businesses.
  • Key regional liaison with Strategic Planning/Distribution, Real Estate and Facilities Management.
  • Hired and recruited licensed real estate mortgage brokers and additional management personnel.
  • Conducted competitive analysis and reviewed real estate market and transportation infrastructure.
  • Directed Florida operations, including analyzing real estate transactions for I.R.C.
  • Negotiated acquisition of competitors and new facility real estate.
  • Solicited and maintained local real estate agent relationships.
  • Developed real estate and facility management strategy.
  • Conduct emergency real estate recoveries.
  • Managed 6 offices and 50+ employees in western NY, servicing attorneys, lenders, and principals in real estate transactions.
  • Directed large real estate project renovations with multiple trades while eliminating cost overruns through proven cost containment and strict budgeting guidelines.
  • Directed the real estate and facility management activities at BP's Downstream Operations in the US, Canada, and Mexico.
  • Coordinate store openings and closing and make decisions on existing location with the national operational manager and the real estate team.
  • Directed regional operations for five branches with portfolio of $67 million in (secondary) automobile and real estate loans.
  • Partnered with commercial real estate, janitorial, relocation firms throughout the U.S. and Canada to help increase their revenue.
  • Officer & Regional Manager with underwriter experience in working with senior management in the lending and real estate trust departments.
  • Stabilized and increased the value of the portfolio resulting in the sale of the company's real estate interests.
  • Analyzed, interpreted, and ensured compliance with FNMA, Freddie Mac and HUD real estate finance underwriting guidelines.
  • Provide consulting and marketing services to owners of high value real estate holdings in the United States and Abroad.
  • Prepared appraisal reviews and conducted property inspections on collateral pledged for new, existing and problem real estate loans.

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30. Osha

low Demand
Here's how Osha is used in Regional Manager jobs:
  • Perform audits of each location to ensure safety regulations expectations are met and exceeded including OSHA requirements.
  • Coordinated with third party environmental consulting firm to implement OSHA Process Safety Management initiative.
  • Prioritized capital expenditure projects, monitored OSHA regulatory compliance, and managed budget.
  • Developed and implemented OSHA safety program.
  • Planned and executed facility's internal OSHAS 18001 audit schedule and auditing processes resulting in successful receipt of OHSAS 18001 Certification.
  • Trained and supervised the service technicians / drivers on OSHA, DOT, EPA, customer service and other critical issues.
  • Maintained certifications earned prior, in addition to OSHA 10, RF Awareness, fork lift certification, ATT/TELCOR 502 quality certification
  • Preserve the integrity of patient confidentiality, and ensure protected health information is appropriately maintained per HIPAA guidance and OSHA regulation.
  • Developed and launched a workplace driver safety program that ensured compliance with OSHA, DOT, and FAA regulations and guidelines.
  • Managed Workers Compensation, OSHA, Auto and General Liability claims for corporate and subsidiary facilities and minimized premium increases.
  • Ensured that projects were conducted in compliance with federal and state OSHA regulations and in a safe, healthful manner.
  • Ensured compliance with established corporate policies and OSHA, EPA and other local, state and federal laws and regulations.
  • Implemented regional safety program including compliance with OSHA standards, planned facility maintenance, and met with FERC licensing requirements.
  • Ensured the completion of all required OSHA, PHMSA, and FMCSA for all branch locations throughout the region.
  • Conducted noise, radon, water quality, OSHA compliance, MSDS, respiratory training to various clients.
  • Major targets were Senior Care companies in the area of OSHA regulation adherence, safety and marketing programs.
  • Implemented safety procedures to comply with DOT and OSHA regulations and reduce safety incidents by 75%.
  • Ensured that all local branches operated within the beliefs of the Company and complied with OSHA Regulations.
  • Managed training for employees, including POS training, safety, FDA guidelines, OSHA compliance etc.
  • Initiated OSHA training for all property managers and maintenance personnel culminating in zero claims over my tenure.

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31. Action Plans

low Demand
Here's how Action Plans is used in Regional Manager jobs:
  • Created and implemented strategies for specific markets with team action plans generating increased sales and profitability for consecutive years.
  • Developed and implemented revenue management action plans to improve revenue results for portfolio franchisees while communicating corporate initiatives.
  • Collaborated with personnel to define performance goals, identify areas of improvement and develop targeted action plans.
  • Analyze comprehensive sales and demographic data and design action plans aimed at penetrating competitive target markets.
  • Perform site reliability reviews and equipment assessments and monitor action plans to reduce identified reliability risks.
  • Worked with local management to identify sales opportunities and developed action plans to capitalize upon them.
  • Developed creative tools including: productivity analyses/action plans, regional product training programs, Divisional conferences.
  • Performed regular property inspections and ensured appropriate corrective action taken through action plans and follow-up.
  • Mentored and motivated Account Managers by coordinating sales activities and developing executable action plans.
  • Provided direction and leadership in timely action plans based on bi-weekly data analysis.
  • Conduct analyses to identify areas for improvement and develop/execute continuous improvement action plans.
  • Developed action plans for Marketing Director; prepared and reviewed performance evaluations quarterly.
  • Developed creative, resourceful solutions to problems and implemented appropriate action plans.
  • Responded to customer dissatisfaction with root cause analysis and aggressive action plans.
  • Developed remedial action plans and oversaw the implementation of remedial actions.
  • Created and monitored improvement action plans based on weekly performance measures.
  • Developed appropriate action plans for routine accrediting and/or compliance surveys.
  • Assessed customer feedback and developed action plans for improvement.
  • Developed and implemented specific business and marketing action plans.
  • Develop action plans for any department reflecting deficiencies.

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32. Staff Members

low Demand
Here's how Staff Members is used in Regional Manager jobs:
  • Trained staff members on conducting interviews effectively, before organizing interviews between staff and applicants.
  • Conducted and supervised orientation and training for therapy colleagues/staff members.
  • Mentored three staff members promoted into management positions.
  • Supervised product delivery staff members.
  • Educated and trained doctors and clinical staff members on proper product usage, an integral part of launching new products successfully.
  • Developed Direct Store Delivery (DSD) program; trained staff members to consistently maintain strong awareness and control of products.
  • Mentored and developed skills of team members, then trained them to take on coaching roles for less experienced staff members.
  • Initiate full staff meetings at various County Assistance Offices as a means to foster functioning relationships with the staff members.
  • Oversee recruiting, training and mentoring of junior level staff members that consistently become productive members of the business team.
  • Hired, trained and managed multiple management staff members and hourly employees, as well as sub-contractors and 1099 employees.
  • Developed a comprehensive training program for200 regional staff members on color products, with a focus on mentoring and motivation.
  • Trained new staff members on selling courses, counseling parents, handling complaints, merging classes and analyzing classroom problems
  • Train, familiarize, mentor, and align the interests and operations of the business with new staff members.
  • Conduct annual performance reviews with Branch Managers and review annual performance reviews conducted by Branch Managers for staff members.
  • Recruit, hire, train, and supervise four permanent staff members and up to 300 temporary staff members.
  • Directed activities of an Assistant Manager, 16 Senior Staff members and over 100 claims and support staff.
  • Manage day to day operations (50 staff members) Primary Care and Specialty Care in Southern Ca.
  • Trained all staff, front of the house staff members, including managers, in following company policies.
  • Led search process and hiring procedures leading to 8 new staff members over the course of 4 years.
  • Coached, trained and develop seasonal staff members to perform duties according to the organizations policies and procedures.

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33. Customer Relations

low Demand
Here's how Customer Relations is used in Regional Manager jobs:
  • Maximize sales and profitability with optimum customer relationships through inventory accuracy/inventory control/inventory audits.
  • Maintained effective customer relations and assured market penetration and profitability by making in-depth calls to end users to achieve sales objectives.
  • Managed all aspects of customer relationships including developing new customers and expanding existing sales, on a regional basis.
  • Established customer relationships with purchasing agents and department supervisors to identify and expand on current and future product lines.
  • Created new customer engagement model for assessing existing customer relationships to determine the level of CSM support required.
  • Accelerated call volume generation 30% while strengthening customer relationships by promoting and coordinating productive client site visits.
  • Mentored and developed staff through 1-on-1 coaching and weekly travel resulting in higher productivity and stronger customer relationships.
  • Managed a four million dollar re-construction of Greenwood system, improving customer relations and increasing customer satisfaction.
  • Performed customer service for high-profile accounts while achieving consistently high service levels creating long term customer relationships.
  • Coordinated regional team in matters relating to market representation, dealership profitability, and customer relations management.
  • Transformed customer relations and service through face-to-face visits with key clients to ensure timely problem resolution.
  • Fostered personnel and customer relations and developed individual marketing plans with annual growth and performance goals.
  • Build and maintain strong consultative and collaborative customer relationships across all levels in the customer organization.
  • Conducted monthly customer relations seminars with merchandisers to ensure top quality service throughout the region.
  • Maintain high customer satisfaction ratings by executing P2P above standards and cultivating excellent customer relations.
  • Practice effective, ongoing customer relationship management techniques and strong consultative, solution selling skills.
  • Maintained excellent customer relations through consistent client communication and problem solving in daily customer service.
  • Design and implement sales and marketing plan to determine quarterly activities that improve customer relationships.
  • Retain existing customer relationships Monitor product quality, on- time delivery and overall customer satisfaction.
  • Defined the sales cycle and developed standards for customer relationship management and retention.

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34. Account Management

low Demand
Here's how Account Management is used in Regional Manager jobs:
  • Collaborate with account management staff to provide industry training seminars for corporate clients, providing additional value to client relationships.
  • Improved revenues through demonstrating key account management abilities, closely cooperating with several large refineries on fire control water requirements.
  • Direct customer account management of hazardous waste operations, waste disposal management and industrial cleaning services and safety programs.
  • Collaborated with account management and business development resources to develop sales pipeline and to prepare winning sales presentations.
  • Executed account management across all categories of business within industry, performed new business development and prospecting.
  • Received numerous commendations from key stakeholders and U.S. Army officers for exceptional event coordination and account management.
  • Increased productivity 150% by developing and executing new account management strategy that was subsequently adopted nationwide.
  • Provide mentoring, training and career development opportunities to develop enhance sales and account management knowledge.
  • Promoted consistently with responsibilities to include on-site account management and smooth operations of the branch.
  • Provided account management and personalized service to commercial, industrial, and municipal customers.
  • Spearheaded Client Relationship Management activities, including Strategic Account Management and Business Development Support.
  • Surpass quarterly targets by focusing on territory development and account management.
  • Developed Technical, Account Management and recruiting training curriculum.
  • Provided account management and debt collections.
  • Established relationships with National Account Management.
  • Account Management for several customers.
  • Established and maintained access to accounts through account management by phone or personal visits based on accounts assigned to Fisher Solutions.
  • Create and maintain HB Account Management System to track prospect, tentative and definite accounts that I am soliciting.
  • Created and built strong key account management relationships with Store General Managers, Regional Merchandise Managers, and Buyers.
  • Trained sales personnel in new business development, account management, closing techniques, accounts receivable and computer operation.

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35. Regional Office

low Demand
Here's how Regional Office is used in Regional Manager jobs:
  • Directed and implemented the transition from agency representation to corporate regional office while increasing account base and improving customer satisfaction.
  • Manage day-to-day operations for regional office of business focused on recovery, treatment, and disposal of contaminated water.
  • Pioneered an inter-departmental cross-training initiative spanning the regional offices, resulting in a more cohesive team effort across functions.
  • Managed and trained a regional office for Toll Brothers including establishing a management team of registered architects and engineers.
  • Promoted companies' products, established regional office facilities, provided technical consultation in business and management development.
  • Structured and oversaw PMO regional office implementation projects requirements and completion to improve business requirements of project scope.
  • Established Florida Regional Office; hired, trained and supervised outside sales representatives, telemarketing and administrative personnel.
  • Provided executive oversight of all aspects of day-to-day administrative and programmatic activities for Central Valley Regional Office.
  • Directed regional office for the nation's largest placement company for temporary and freelance audiovisual personnel.
  • Developed an internal correspondence that facilitated effective communication and transfer of information between two regional offices.
  • Provided budget input to executive management for the operation of 14 regional offices and recruiting personnel.
  • Operated and managed the south east regional office for a nationwide Fugitive Extradition/ Prisoner Transportation company.
  • Recommended general practice of policy procedures, including standardizing operations and processes between regional offices.
  • Managed regional office and branch locations of non-profit educational organization during significant growth cycle.
  • Maintain all functions of regional office and warehouse facilities including capital improvements.
  • Opened regional office for loan documentation company in Northern California.
  • Developed operational standards and procedures for all regional offices.
  • Transferred to regional office to become vehicle repair supervisor.
  • Opened a regional office Systems integration and equipment company.
  • Implemented upgraded internal communications for the regional office.

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36. Product Knowledge

low Demand
Here's how Product Knowledge is used in Regional Manager jobs:
  • Conducted weekly product knowledge training presentations to improve company image and innovate ways to further promote company visibility.
  • Retail Management including Inventory regulation, supply and demand projections, auditing and product knowledge education.
  • Delivered product knowledge seminars on installation techniques for multiple products within catalog.
  • Demonstrated communication and product knowledge to both Management and team members.
  • Position primarily required product knowledge and understanding of advanced sales concepts.
  • Developed extensive product knowledge of all company and competitor products.
  • Trained Motion and Applied Industrial branches that had no product knowledge prior to my introduction for 75% of existing branches.
  • Achieve established sales quotas and lead by example in all aspects of the sales process, product knowledge and customer satisfaction/retention.
  • Created and executed motivational programs and contests for all stores including custom product knowledge based games like Jeopardy, and Bingo.
  • Conducted and presented customer service meetings and product knowledge seminars to Managers, Store Managers, Buyers and Regional Managers.
  • Trained new and existing distributor sales force in product knowledge and placement, sales techniques, and customer relationship management.
  • Assisted Account Executive is assessment of members in terms of product knowledge, artistry skills, sales and service techniques.
  • Participated in regional trade shows throughout the year to expose our product knowledge to wholesalers and retailers throughout the world.
  • Worked with outside vendors to establish training for sales people and product knowledge for each brand promoted by the company.
  • Conduct weekly classroom training session on product knowledge, services, sales and consultative training techniques via Financial Needs Analysis.
  • Created high-quality training programs to develop product knowledge, resulting in increased sales through improved staff ability to up-sell customers.
  • Utilize excellent system and product knowledge to manage inventory, resulting in an above average in-stock position at all times.
  • Traveled to annual industry trade shows (CTIA, CES) to acquire new product knowledge and new contacts.
  • Performed one-on-one training with department consultants to improve skills in presentation, sales and product knowledge at 24 locations.
  • Directed execution of West Coast Product Knowledge Supplement used to enhance associate knowledge and increase ADS and overall Revenue.

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37. State Region

low Demand
Here's how State Region is used in Regional Manager jobs:
  • Provided very profitable technical sales management of a 22-state region that included electronic distributors and manufacturers' representatives.
  • Directed activities of approximately thirty satellite communications technicians and three Area Supervisors throughout a ten state region.
  • Traveled a five-state region for direct evaluation in an organized effective manner resulting in cost-effective travel expenses.
  • Achieved business profitability directing the operations of company distributors and vendors in a 13-state region.
  • Managed two sales representatives covering five-state region for $100M manufacturer of industrial rollers.
  • Coordinated service activities for 11 Territory Service Managers within a two-state region.
  • Analyzed and monitored legislative activity in a nine-state region.
  • Managed cost reduction initiatives for seven-state region.
  • Promoted to oversee the activities of 50 Eastern Regional Dealers and call on local/regional fleet customers throughout a twelve state region.
  • Coordinated company's technical support staff, as well as, hired and trained dealer representatives within the ten state region.
  • Managed and recruited a distribution network of rental equipment for building access products and fall protection in an eleven state region.
  • Reorganized the sales function and worked with brokers and distributors in a 5-state region to reverse 4-years of declining sales.
  • Managed a $25 Million, seven-state region for this $500 Million division of a $2 Billion company.
  • Managed 30 collegiate chapters throughout a six-state region, with combined membership of 2500 students and over 150 alumnae volunteers.
  • Directed sales in a seven state region for Lambda Electronics, the oldest and 5th largest manufacturer of power supplies.
  • Complete strategic financial, sales and operational responsibility for a 9 state Region as well as all International Sales.
  • Managed clinical studies and subsequent product launch in a 9-state region for a collagen product used in cosmetic surgery.
  • Provided senior level management for three-state region consisting of 38 local offices with eventual staff averaging 1,500 per office.
  • Managed selling and marketing strategies and initiatives within a 5 state region, which included 38 offices and dealerships.
  • Managed $5.8 million in combined assets and resources throughout the 5 state region over a 4 year period.

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38. Technical Support

low Demand
Here's how Technical Support is used in Regional Manager jobs:
  • Supervised regional technical support for in-service digital switches and on-site installation activities for end-office and tandem digital switch deployments.
  • Analyzed and implemented Aegis help desk software to improve technical support quality levels and productivity within data center.
  • Provided sales support, established marketing strategies, quotas and technical support to factory distributors and representatives.
  • Provided administrative guidance and technical support to over 400 assigned employees to streamline effectiveness of administrative results.
  • Developed better communication in technical support department for interfacing with customers to improve overall value.
  • Established protocols for OEM specialist providing clinical support to compliment sales presentations and technical support.
  • Supervised management staff of 42 employees in addition to administrative personnel and technical support.
  • Provided technical support with Center systems including adherence to regulatory policies and NAEYC accreditation.
  • Directed eight teams of foremen and technicians to administer installations and technical support.
  • Prepared and maintained the necessary documentation for technical support and help desk requirements.
  • Provided ongoing regional technical support to clinics of VersysS Medical Management Applications.
  • Provide technical support to the other Investigators within their region of responsibility.
  • Provide technical support to production, maintenance management and technical personnel.
  • Provided technical support to customers during and after instruments installation.
  • Managed relationships and technical support for existing customers including government.
  • Managed regional technical support team leadership and strategic goals.
  • Provided technical support and maintenance.
  • Provided sales, asset management and technical support to Amoco and Chevron in the area of enhanced oil and gas production.
  • Managed software sales, technical support team with P&L responsibility for the Western Region for this CAD/CAM solution provider.
  • Secured financing, identified market, establish client base, sold equipment, and provided customer service and technical support.

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39. Inventory Management

low Demand
Here's how Inventory Management is used in Regional Manager jobs:
  • Inventory Management by applying various Principles of Materials Management so that Inventory Investment and Inventory losses at a practical minimum.
  • Established process & guidelines for accessory program * Create spreadsheets to improve inventory management and reporting accuracy of event vehicles.
  • Managed all account activities and branch personnel, focusing on consultative selling of integrated supply/inventory management services and parts.
  • Determine and filling SKU voids, forecasting inventory management, sales promotion programming and overall relationship management.
  • Managed merchandising strategies, product assortment development, inventory management, margin growth and sales strategy development.
  • Trained and directed store managers on key operational issues, particularly inventory management and cost control.
  • Created and implemented a parts and whole-unit inventory management process, which decreased stock inventory levels.
  • Maintained and generated daily/monthly reports including liquidations, inventory management, payment and exception reports.
  • Managed sales data to execute effective marketing activities and to ensure efficient inventory management.
  • Supervised 30 technicians in their daily tasks, including technical support and inventory management-control.
  • Applied Six Sigma methodologies to streamline region warehouse inventory management and process discipline.
  • Participate in the inventory reconciliation process and assist stores with inventory management.
  • Trained managers in inventory management, computer operations and personnel management.
  • Streamlined the inventory handling process to ensure efficient inventory management.
  • Complete responsibilities included generation of revenues/profits, inventory management.
  • Created inventory management process utilized by all departments.
  • Developed inventory management program reducing budget costs.
  • Developed systems to improve inventory management.
  • Implemented process improvement for inventory management.
  • Inventory management an asset control.

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40. Sales Floor

low Demand
Here's how Sales Floor is used in Regional Manager jobs:
  • Improved the flow of goods from the manufacturer to our Distribution center and the movement to our sales floors.
  • Controlled shrink through detailed audit reports and maintained standards in greeting and approaching on the sales floor.
  • Led and directed the sales floor increase per store in sales compared to LY's budget.
  • Planned, organized, merchandised, and delegated responsibility for the associates on the sales floor.
  • Created a focused, energized staff with clear sales floor goals and merchandising expectations.
  • Monitor sales floor activity, display merchandise and assist managers with HR issues.
  • Direct sales floor activities assist customers and address customer concerns.
  • Plot out sales floors with mapping and inventory levels.
  • Worked on displays and worked the sales floor.
  • Maintain sales floor displays and shop cleanliness.
  • Worked the sales floor & managed staff.
  • Utilized creativity and a strong design aesthetic to develop sales floor presentations with effective visualcoordination for all merchandising efforts.
  • Maintained a strong presents on the sales floor to provide customer service by answering questions, resolving problems and complaints.

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41. OEM

low Demand
Here's how OEM is used in Regional Manager jobs:
  • Set up new OEM and distribution partners along with locating representative companies to support sales and specification efforts within assigned territory.
  • Lead technical process and documentation creation of requirements for automotive OEM integration.
  • Maintained excellent relationships with regional and district OEM automotive partners.
  • Interact with OEM Sales/Warehouse/Accounting and Operations effectively.
  • Experience with matrix management organization having managed OEM, Global Account and Strategic Management teams which interact with the Western Region.
  • Trained and developed relationships with facility operations managers for IBM and their cabling contractors for use of OEM cabling solutions.
  • Exceeded budget forecast by 4 percent in 2009 by gaining a key aerospace an OEM and medical device projects.
  • Worked closely with distributor sales people, calling on end users and OEM's, and driving ongoing projects.
  • Represented the supplier at multiple OEM locations to include BMW, GM, Ford, Chrysler, and Toyota.
  • Managed and coached 8 team members & OEM specialists for product demonstrations, services presentations and cash flow modeling.
  • Project managed to development of locally manufactured (OEM) products from Poland, Slovenia, and Italy.
  • Initiated both distribution and OEM channels as a part of a developing strategic vision for the Western US.
  • Assisted in building strategic vendor relationships and ensuring compliance for OEM (Original Equipment Manufacturer) platforms sold.
  • Developed strategic sales plans with management teams targeting OEM's and distributors in the pneumatic and hydraulic markets.
  • Managed the northern Ohio territory calling on industrial end-user and OEM accounts selling fluid power and automation products.
  • Set up master distributor in LA area to service other West Coast distributors & select OEM's.
  • Managed all aspects of this distributor's initial foray into the industrial, electronic and OEM markets.
  • Developed OEM account in science education market producing an additional $250,000 in revenue (annually).
  • Initiated and closed first successful sale to internal IBM teams, opening door to future OEM development.
  • General Electric - Account Manager for GE Energy - Gas Turbine Division - Private Labeled OEM account.

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42. Client Relationships

low Demand
Here's how Client Relationships is used in Regional Manager jobs:
  • Promoted to oversee company contracts in Florida with the primary responsibility of stabilizing client relationships and resolving operational challenges.
  • Develop community programs/involvement to raise Firm profile and foster strong client relationships and facilitate regional marketing requests.
  • Evaluated customer needs, designed/led sales presentations, negotiated contracts and fostered positive client relationships.
  • Developed and maintained client relationships with hospitals in Northern California, Southern California and Washington.
  • Managed and developed existing client relationships by understanding customer needs and consistently exceeding expectations.
  • Generated new client relationships through retirement planning seminars for baby boomers and seniors.
  • Developed business opportunities with new client base while maintaining existing client relationships.
  • Tasked with recovering eroded client relationships, improving quality and communication.
  • Traveled regionally to refineries to maintain positive client relationships.
  • Fostered strong client relationships with existing customers.
  • Manage client relationships on engagements.
  • Developed senior level client relationships.
  • Recruited to expand NuSoft operations into the Ohio market leveraging current client relationships and relationships with Microsoft in the Heartland District.
  • Develop and maintain key external client relationships at Regional, District, and Store level through sales messaging and training.
  • Developed and have maintained client relationships with plant management, operations, engineering as well as contractors and EPC contractors.
  • Nurtured professional client relationships ranging from large to small building contractors; and carpet and hard surface flooring reps.
  • Generated new business with networking strategies, improved closing ratios, and prioritized leads to build client relationships.
  • Oversee client relationships and satisfaction in all assigned regions; report directly to the President of the company.
  • Opened Charlotte, NC and Birmingham, AL facilities as a direct result of research and client relationships.
  • Managed client relationships, bid work, prepared contracts, organized crews to perform functions on locations.

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43. Corporate Office

low Demand
Here's how Corporate Office is used in Regional Manager jobs:
  • Coordinate implementation of programs and disseminate information regarding policies, procedures and directives from the corporate office.
  • Frequent consultation with corporate officers to integrate strategies linking business objectives and help identify gaps in performance.
  • Prepared operations reports for management and corporate office employees and budget forecasts for restaurant locations.
  • Organized and delivered PowerPoint sales presentations to corporate offices of major retailers and distributors.
  • Researched, analyzed and presented documentation to corporate offices outlining business development opportunities.
  • Interact positively and communicate effectively internally with ticketing staff, and corporate office.
  • Served as customer liaison between corporate office and field supervisors and internal organization.
  • Served as liaison between corporate office, local education agencies and educational entities.
  • Communicated with Corporate office regarding building and tenant issues.
  • Reported results and discussed weekly performance with corporate office.
  • Coordinate capital expenditure requests once approved by corporate office.
  • Coordinated and managed recruiting throughout the various corporate offices.
  • Maintain timely and effective communications with Corporate Office.
  • Developed relationships with Vendor partners and Corporate office.
  • Delivered technical and business presentations to corporate officers.
  • Prepared necessary reports for corporate office.
  • Collaborated with corporate office and contractors with new store designs and remodels and managed layout within strict budget and time demands.
  • Managed goal-setting, store P&L, stock turns, accounts payable and the coordination of information to corporate office.
  • Acted as primary Point of Contact for preparing audit responses requested by both our corporate office and the government audit agencies.
  • Unify and create all daily operating forms for more efficient and productive communication between Stores, Customers, and Corporate Office.

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44. Mid-Atlantic

low Demand
Here's how Mid-Atlantic is used in Regional Manager jobs:
  • Coated recycled paperboard responsibility for Eastern Canada, Northeastern, Mid-Atlantic, Southeastern United States and Latin America.
  • Manage Information Services group supporting Mid-Atlantic regional programs software implementations, enhancements and reporting within an Agile workshop.
  • Performed weekly account cold calls and Mid-Atlantic market tours to identify opportunities and evaluate performance.
  • Company eliminated Mid-Atlantic SVP position.
  • Directed the Mid-Atlantic region; accountable for the sales and operations of three branches with total revenue of $11 million.
  • Promoted from revenue generator to manager, leading a team of 5 District Managers in the Mid-Atlantic and New England markets.
  • Managed problem resolution with 15 major accounts in support of the Mid-Atlantic area's goals, objectives and customer satisfaction.
  • Key responsibilities included identifying and developing key corporate accounts and prospective accounts to drive sales growth in the Mid-Atlantic Region.
  • Led the sales growth of the Mid-Atlantic sales team in highly competitive implant, regenerative and surgical product lines.
  • Managed EAB's sales, marketing and broker operations throughout the Mid-Atlantic, Southeastern United States and Caribbean territories.
  • Hired to manage a Broker sales force in the Mid-Atlantic area with new product launches and existing product re-launches.
  • Supervised 12 full-time market managers in the mid-Atlantic states; managed monthly travel and incentive budgets of $17,000.
  • Increased business from 7 to 42 Respiratory Health Service's contracts within 16 months in the Mid-Atlantic region.
  • Created and maintained a regional budget for expenditures across all parts of the New England and Mid-Atlantic Regions.
  • Developed the Midwest into the largest region in sales revenue, outperforming the NE and mid-Atlantic markets combined.
  • Provided strategic sourcing services, commodity marketing, and logistics solutions for BFI recycling customers in the Mid-Atlantic.
  • Promoted and sold six full product lines of personal protective apparel in the Mid-Atlantic region of the US.
  • Team leader for six district managers and more than 50 stores covering the Southeast and Mid-Atlantic United States.
  • Managed Dental PPO and HMO Network Development and Provider Relations staff for the Southeast and Mid-Atlantic regions.
  • Directed the planning, staffing, budgeting and operations of magazine production in the Mid-Atlantic region.

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45. Contract Negotiations

low Demand
Here's how Contract Negotiations is used in Regional Manager jobs:
  • Handled contract negotiations, vendor selection, pricing structures and general accounting; conducted seminars in safety requirements and equipment maintenance.
  • Managed all facets of the sales process from opportunity identification, business strategies, contract negotiations and coordinated implementation of service.
  • Performed all business development activities of Senior Business Development Manager listed above in addition to decision making in contract negotiations.
  • Supervised 25-155 field employees based on contract requirements in a union environment and represented company in labor contract negotiations.
  • Position required extensive skills in policy and procedure development, interaction with senior management, and contract negotiations.
  • Tracked and monitored transportation, inventory investment and vendor operations (fleet management, contract negotiations).
  • Protect stakeholder interests and foster positive labor and vendor relations by developing well-formed strategies for contract negotiations.
  • Managed complex contract negotiations, permitting, liability, security, and local regulation compliance with municipalities.
  • Leverage sales experience and communication strengths to lead contract negotiations, managing both internal & external stakeholders.
  • Focused on regulatory compliance, accounts receivable workouts, maximizing reimbursement and union contract negotiations.
  • Developed customer relationships, contract negotiations and forging strong relationships with external business partners.
  • Minimize costs, overseeing day-to-day activity scheduling of deliveries and contract negotiations with vendors.
  • Led contract negotiations and implementation of agreements with customers and suppliers.
  • Managed vendor accounts and facilitated processes such as contract negotiations.
  • Administer contract negotiations and renewal of terms of independent contractors.
  • Conducted contract negotiations and managed new pension plan relationships.
  • Coordinated new business development activities and customer contract negotiations.
  • Contract negotiations, consulting, and relationship management.
  • Supervised all reporting, budgeting and contract negotiations.
  • Contract negotiations and proposals Internal and external client relations

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46. Day-To-Day Operations

low Demand
Here's how Day-To-Day Operations is used in Regional Manager jobs:
  • Directed day-to-day operations with ongoing coordination with individual Managers, as well as monitored a collective staff.
  • Planned and executed successful office move without an interruption of day-to-day operations or customer contact.
  • Managed day-to-day operations of technical repairs, including coordination of parts and machine dispositions.
  • Performed essential operational duties in order to ensure effective day-to-day operations for multiple branches.
  • Managed day-to-day operations of a growing organization of 64 locations supervising 125 employees.
  • Managed local Fort Monmouth day-to-day operations and contractual activities.
  • Directed day-to-day operations for regional member outlets.
  • Managed office locations and day-to-day operations.
  • Managed day-to-day operations of the business.
  • Supervised day-to-day operations of the portfolio.
  • Maintained the day-to-day operations of 9 stores; trained and developed associates in all aspects of the rent to own industry.
  • Direct, motivate and train site managers and supervise property leasing, maintenance, housekeeping and grounds staff on day-to-day operations.
  • Oversee day-to-day operations for 10 locations spread out between New York City, New Jersey, and San Francisco California.
  • Provide leadership to the day-to-day operations of the Lush store, while maintaining focus on the company's strategic goals.
  • Lead a staff of five HS&E professionals through day-to-day operations of a large oil & gas services company.
  • Recruit, train, develop and motivate staff, create work schedules, along with all other day-to-day operations.
  • Trained all General Managers to fulfill SUBWAY quality, and systems in the region in all their day-to-day operations.
  • Conduct on site evaluations of practice manager and staff performance to ensure day-to-day operations are being performed.
  • Served as Program Manager overseeing 30 personnel and day-to-day operations for a $30M contract in Afghanistan.
  • Command annual operations budget of $14M, with full P&L responsibility for day-to-day operations.

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47. New Clients

low Demand
Here's how New Clients is used in Regional Manager jobs:
  • Lead efforts in attracting several new clients representing $3M in new and $2M in incremental revenues with existing clients.
  • Established and managed start-up of a new division office to service existing and new clients in the eastern US KENNETH B.
  • Started from ground up acquiring new clients, employees, marketing and advertising, training, interviews, scheduling and payroll.
  • Enhanced and developed relationships with current and new clients by managing annual goals through creation of quarterly C-Suite business reviews.
  • Networked with existing and potential new clients on a regular basis to provide information and leads to our sales staff.
  • Identified key growth opportunities for the business through customizing and adding specials to attract new clients to our locations.
  • Negotiated bid proposals with new clients, contract extensions with existing clients to include union contracts for production staff.
  • Identify, pursue and close solutions and services sales opportunities from new clients and increase sales from existing clients.
  • Prospected for new clients, retained existing clients and excelled in customer service to consistently achieve record territory sales.
  • Created a sales strategy that generated a significant increase in clients (21 to 30 new clients.)
  • Hold responsibility for bringing new clients and products to the company, primarily from Brazil and Latin America.
  • Developed new clients in a variety of industries including Aerospace, Heavy Industry, and High Tech Electronics.
  • Created new products like the midweek publication serving new clients: Target Corp., Best Buy and ToysRUs.
  • Focused on engaging new clients and developing programs that deliver efficient and holistic training to the client.
  • Cultivate business relationships to excel in winning new clients, retaining existing accounts, and growing sales.
  • Develop relationships, with new clients and existing customers to gain an understanding of their business needs.
  • Work with bidding software to find and acquire new contract with both existing and new clients.
  • Identified and developed new clients through cold calling, telemarketing, formal presentations and direct marketing.
  • Recruited new clients by networking and community outreach (NY, NJ, PA).
  • Negotiated contracts for new clients and initiated changes in new company protocol and business practices.

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48. CRM

low Demand
Here's how CRM is used in Regional Manager jobs:
  • Instituted key processes and leveraged CRM that ensured international visibility to sales results and opportunities.
  • Maintained calendar and appointment modifications to parallel Dynamics CRM database on a daily basis.
  • Reported sales efforts to upper management using several managerial tools including CRM.
  • Established and grew Midwest territory for international CRM organization.
  • Integrated customer/sales database into CRM.
  • Utilized secure CRM to customize unique prospecting campaigns to increase trials, garner new sales and insure 97% renewal rate.
  • Participated on several decision teams to evaluate and make recommendations for Client Site Visits, SAP and CRM account tracking systems.
  • Implemented territory planning methodology, CRM system for region, and formalized review and feedback system for region sales force.
  • Researched and adopted CRM to maintain regular contact schedule with fleet buyers as well as identify areas of potential improvement.
  • Keep a weekly sales call log and update status on multiple projects weekly via a CRM tool called SalesForce.
  • Leveraged knowledge of CRM, ERP and call center applications to create significant value in integration with the enterprise.
  • Leverage proprietary Customer Relationship Management (CRM) tools to build relationships and stay engaged with Customers.
  • Have utilized and implemented SalesForce, ACT, and other similar CRM computer software sales tools.
  • Designed CRM tools that created accountability around customer targeting, sales performance, and resource allocation.
  • Developed new CRM program and managed data and reports to help increase productivity of sales reps.
  • Manage WestCMR's CRM database, Prophet, through consistent phone work and e-mail campaigns.
  • Provided basic RM support to hotels within the region that did not participate in CRMS.
  • Hire and Train All Management Personnel on Club Operations and CRM System ABC Financial.
  • Monitor and drive sales organization's compliance with required standards for maintaining CRM data.
  • Performed analysis of team performance using CRM performance metrics reported to C-level Suite.

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49. Depot

low Demand
Here's how Depot is used in Regional Manager jobs:
  • Executed product merchandising, set integrity and plan-o-gram adherence for approximately 126 Home Depot Garden Centers.
  • Assessed profitability and operational feasibility for Dallas and Houston Depots.
  • Maintained productive relationships with Home Depot management and personnel.
  • Served as key team member in sales initiatives, line reviews, and merchandising change-outs with Lowe's and Home Depot.
  • Worked with the European corporate offices in setting the strategic vision for growth of the depots in the USA operations.
  • Provided support for Home Depot, serving as a manufacturers' representative, to the construction and home improvement industry.
  • Strengthened relationship with national/regional accounts: Home Depot, NASCAR, Banner Health Hospitals and Valley of the Sun YMCA.
  • Developed merchandising for Home Depot and Lowe's nationwide programs, including packaging promotions, POP, and collateral.
  • Addressed technical issues regarding risks in petrochemical operations, fuel storage depots, pipelines and offshore oil platforms operators.
  • Provided assistance and support with Home Depot stores in the territory by monitoring distributor merchandising performance and store sets.
  • Conducted blueprint take-off and on-site project estimation seminars, as a marketing tool for contractors and Home Depot personnel.
  • Managed and communicated with Regional Buyers for The Home Depot on special purchases, new products, and training.
  • Worked as a service representative servicing Home Depot stores, representing a large variety of products throughout the store.
  • Partnered with Home Depot's senior management team in order to effectively establish the merchandising strategies and sales goals.
  • Directed operations for full-service Union/Non-Union container depots throughout the Southeast and Southwest regions, including maintenance & repair.
  • Closed contracts with Lockheed Martin, Home Depot, Georgia Department of Corrections and several other major clients.
  • Organized the daily merchandising activities for 19 HOME DEPOT stores and 11 territory Reps with United Retail Service.
  • Preside over the implementation of depot, asset management, customer support projects, and strategic initiatives.
  • Communicate: o Be in constant communication with local Home Depot District Managers and Regional Merchandise Managers.
  • Managed sales and support of all products, training new representatives, Home Depot associates and managers.

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50. New Locations

low Demand
Here's how New Locations is used in Regional Manager jobs:
  • Opened several new locations with direct responsibility for contract negotiations, employee staffing, and coordinating successful grand openings.
  • Maintained accountability of personnel, equipment and ordering of products for new locations and distribution.
  • Project Management to build new locations and renovate existing locations.
  • Managed start-up of several new locations and developed management.
  • Established new locations for company development.
  • Created sales quotas and sales strategy for the company, assisted with the openings of new locations and established advertising contacts.
  • Completed opening buys and staffed two new locations in Minnesota within 1 year, as Regional Manager and Head Buyer.
  • Recognized as a company wide leader, facilitating corporate training meetings and opening new locations in Kmart and Wal-Mart stores.
  • Managed marketing, regional budgeting, inventory control, claims, demographic research for new locations and general troubleshooting.
  • Oversee and Operate Eleven Subway Restaurants* Training and Development* Directly involved when our company owner would purchase new locations.
  • Contributed to company growth and coordinated the opening of 50 new locations that included the evaluation of site selection.
  • Implemented strategies to exceed goals, expectations, and objectives for the three new locations added to the business.
  • Set up and organized point-of-sale material and operations, and spread excitement and optimism for the new locations.
  • Opened two new locations - one in Santa Margarita and one in the Block of Orange.
  • Helped launch 12 new locations in Maryland, Delaware and Virginia in a 2 year period.
  • Developed 2 new locations in region bringing to a total of 7 locations in my region.
  • Expanded business into Mexico with three new locations, delivering 130% of new additional growth.
  • Opened three New locations, and was recognized for three times for Above and Beyond Excellence.
  • Opened 60 new restaurants and approved 250 new locations as a member of the selection committee.
  • Recruited, hired and trained Store Managers, Assistant Managers and staff for new locations.

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20 Most Common Skill for a Regional Manager

Revenue Growth12.6%
Customer Service10.9%
New Product Development9.1%
Sales Territory8.7%
Financial Performance8.1%
Ensure Compliance7.4%
Sales Goals7.3%
Business Development5%

Typical Skill-Sets Required For A Regional Manager

RankSkillPercentage of ResumesPercentage
1
1
Revenue Growth
Revenue Growth
9.8%
9.8%
2
2
Customer Service
Customer Service
8.5%
8.5%
3
3
New Product Development
New Product Development
7%
7%
4
4
Sales Territory
Sales Territory
6.7%
6.7%
5
5
Financial Performance
Financial Performance
6.2%
6.2%
6
6
Ensure Compliance
Ensure Compliance
5.7%
5.7%
7
7
Sales Goals
Sales Goals
5.6%
5.6%
8
8
Business Development
Business Development
3.8%
3.8%
9
9
Retail Store
Retail Store
2.7%
2.7%
10
10
Sales Reps
Sales Reps
2.6%
2.6%
11
11
Loss Prevention
Loss Prevention
2.6%
2.6%
12
12
New Accounts
New Accounts
2.3%
2.3%
13
13
Market Share
Market Share
2%
2%
14
14
Annual Sales
Annual Sales
2%
2%
15
15
Oversight
Oversight
2%
2%
16
16
Regional Sales
Regional Sales
1.8%
1.8%
17
17
Daily Operations
Daily Operations
1.7%
1.7%
18
18
Human Resources
Human Resources
1.5%
1.5%
19
19
Direct Reports
Direct Reports
1.5%
1.5%
20
20
Customer Base
Customer Base
1.3%
1.3%
21
21
Performance Reviews
Performance Reviews
1.2%
1.2%
22
22
Annual Budget
Annual Budget
1.1%
1.1%
23
23
Project Management
Project Management
1.1%
1.1%
24
24
Inventory Control
Inventory Control
1.1%
1.1%
25
25
Trade Shows
Trade Shows
1.1%
1.1%
26
26
Training Programs
Training Programs
1%
1%
27
27
Sales Training
Sales Training
1%
1%
28
28
Company Policies
Company Policies
0.9%
0.9%
29
29
Real Estate
Real Estate
0.9%
0.9%
30
30
Osha
Osha
0.8%
0.8%
31
31
Action Plans
Action Plans
0.8%
0.8%
32
32
Staff Members
Staff Members
0.8%
0.8%
33
33
Customer Relations
Customer Relations
0.8%
0.8%
34
34
Account Management
Account Management
0.7%
0.7%
35
35
Regional Office
Regional Office
0.7%
0.7%
36
36
Product Knowledge
Product Knowledge
0.7%
0.7%
37
37
State Region
State Region
0.7%
0.7%
38
38
Technical Support
Technical Support
0.6%
0.6%
39
39
Inventory Management
Inventory Management
0.6%
0.6%
40
40
Sales Floor
Sales Floor
0.6%
0.6%
41
41
OEM
OEM
0.6%
0.6%
42
42
Client Relationships
Client Relationships
0.6%
0.6%
43
43
Corporate Office
Corporate Office
0.6%
0.6%
44
44
Mid-Atlantic
Mid-Atlantic
0.6%
0.6%
45
45
Contract Negotiations
Contract Negotiations
0.5%
0.5%
46
46
Day-To-Day Operations
Day-To-Day Operations
0.5%
0.5%
47
47
New Clients
New Clients
0.5%
0.5%
48
48
CRM
CRM
0.5%
0.5%
49
49
Depot
Depot
0.5%
0.5%
50
50
New Locations
New Locations
0.5%
0.5%

68,346 Regional Manager Jobs

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