Director of Real Estate - National Retail Organization
Regional Manager Job 19 miles from Laguna Woods
We are seeking an experienced and results-driven Director of Real Estate with over 10 years of expertise in commercial leasing and large-scale renovation management. The ideal candidate will have a proven track record of directing and overseeing complex national real estate projects, including lease negotiations, site selection, and renovation strategies, across multiple markets. This role requires a hands-on strategic leader capable of optimizing real estate portfolios, ensuring operational efficiency, and driving store growth through meticulous renovation oversight. The successful candidate will bring a blend of deep commercial real estate expertise, renovation experience, and leadership skills to support the company's long-term objectives.
Key Responsibilities:
Strategic Leadership: Develop and execute comprehensive real estate strategies, overseeing site selection, lease negotiations, portfolio optimization, and national expansion to drive operational growth and efficiency.
Renovation & Project Oversight: Lead and manage all aspects of renovation and remodeling projects, including budgeting, vendor coordination, timeline management, and successful project delivery across multiple locations.
Team & Stakeholder Collaboration: Lead cross-functional teams and collaborate with internal departments and external partners to align real estate and renovation initiatives with corporate objectives and ensure smooth project execution.
Financial & Portfolio Management: Oversee real estate and renovation budgets, providing financial forecasting and reporting, while managing the portfolio to identify opportunities for cost reduction, performance enhancement, and risk mitigation.
Market & Compliance Expertise: Stay current on industry trends and ensure compliance with laws, building codes, and market conditions, using market intelligence to guide strategic decision-making and enhance the company's real estate performance.
Qualifications:
10+ years of experience in commercial real estate, asset management, and renovation oversight, with a proven track record of managing large, multi-state projects.
At least 5 years of senior leadership or director-level experience, managing both people and projects on a national scale.
Expertise in commercial leasing, site selection, tenant coordination, portfolio management, and overseeing large-scale retail renovations.
Strong negotiation skills, with the ability to manage complex lease terms and real estate portfolios across diverse markets.
Bachelor's degree in a related field, with proficiency in real estate management systems and project tracking software; bilingual in English and Mandarin preferred.
We are seeking a true hands-on leader who is passionate about real estate and driving portfolio success. You will work with a dedicated team and play a critical role in forecasting and long-term success.
Salary Range is DOE $150,000-$175,000
Onsite in Anaheim Headquarters - Must be open for frequent travel
Regional Property Manager
Regional Manager Job 48 miles from Laguna Woods
Silver Star Real Estate is seeking a highly skilled and results-driven Regional Property Manager to oversee the operations, staffing, financial performance, and marketing strategies across a diverse portfolio of apartment communities. The primary objectives of this role are to enhance the financial performance of the assigned properties and to provide strategic leadership that ensures operational excellence and sustainable growth. This Portfolio consists of about 15-20 properties that amounts to nearly 1,000 units.
Key Responsibilities:
Operational Management: Direct and oversee the daily operations of all properties within the region, including maintenance, leasing, and customer service functions, to ensure optimal performance and alignment with company standards.
Financial Stewardship: Develop, implement, and manage annual budgets. Monitor financial performance metrics, including revenue and expenses, and execute strategies to maximize profitability and financial efficiency.
Regulatory Compliance: Conduct regular property inspections to ensure compliance with health, safety, and regulatory standards. Ensure all properties adhere to federal, state, and local regulations.
Leadership and Team Development: Provide strong leadership to on-site property managers and staff, fostering a culture of accountability, continuous improvement, and excellence. Lead by example to drive team performance and professional development.
Tenant Relations Management: Proactively manage tenant relations by addressing and resolving concerns promptly and professionally, maintaining high levels of tenant satisfaction and retention.
Strategic Marketing and Leasing: Design and execute comprehensive marketing strategies to maximize occupancy rates and rental income, tailored to market trends and property-specific needs.
Compliance and Risk Management: Ensure all properties comply with company policies and legal requirements. Proactively manage risks associated with property management and tenant interactions.
Community and Stakeholder Engagement: Act as the primary liaison with local government officials and community leaders, enhancing the company's reputation and fostering positive relationships within the communities we serve.
Key Skills and Qualifications:
Experience: A minimum of 5 years of experience in Multi-Family Property Management is required, with demonstrated expertise in using property management software such as Yardi and Rent Café.
Leadership: Proven leadership experience with a strong track record of meeting or exceeding performance goals, driving team success, and cultivating a high-performance culture.
Lease Negotiation: Extensive experience in negotiating lease contracts and renewals, with a deep understanding of market conditions, legal considerations, and best practices.
Bilingual Ability: Proficiency in Spanish is highly advantageous.
Autonomy and Initiative: Self-motivated with the ability to work independently, proactively managing responsibilities and identifying opportunities for improvement.
Analytical and Problem-Solving Skills: Advanced ability to analyze complex situations, develop effective solutions, and make data-driven decisions across all areas of property management.
Attention to Detail: Meticulous attention to detail, coupled with strong judgment and decision-making abilities.
Communication: Excellent communication skills, both written and verbal, with the ability to effectively convey complex information and build strong relationships with diverse stakeholders.
Job Type:
Full-Time
Exempt
Compensation:
Pay Range: $80,000-$100,000 Annually DOE
Stipends: Includes Phone, Mileage, and Auto Stipends.
Benefits: Comprehensive benefits package, including Medical, Vision, Dental, Paid Time Off, and 401K.
Experience:
Minimum of 5 years of property management experience required.
License/Certification:
Valid Driver's License required.
Willingness to Travel:
75% of travel required.
Work Location:
San Fernando Valley to Long Beach, CA
Equal Employment Opportunity (EEO) Statement:
Friendly Franchisees Corporation (FFC) and Silver Star Real Estate (SSRE) are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
We look forward to welcoming candidates who are committed to driving operational excellence and business growth within a dynamic, family-owned environment.
Manager - Government Affairs
Regional Manager Job 35 miles from Laguna Woods
*The Ideal Candidate * Under the direction of the Director of Government Affairs you will manage and oversee the execution of the government affairs role for Medi-Cal, Medicare, and Covered California and any subsequent lines of business. You will play a key role in crafting and shaping federal and state legislative and regulatory policy issues for the benefit of IEHP. You will play a lead role with our state and federal advocacy associations and legislative offices. As the manager you will serve as a lead liaison for IEHP with state and federal trade associations and legislative staff, and positions IEHP as a key influencer, maintaining relationships with advocacy groups and legislative staff. This position works collaboratively with other departments within the Plan acting as a resource to provide analysis and interpretation of draft state federal legislative and regulatory guidance, and work with Business Units to ensure advocacy issues are presented accurately and in a compelling manner.
Additionally, the Manager of Government Affairs will work closely with the managers in the Compliance Department to ensure seamless services to Business Units and effective advocacy, as well as with other Managers with the Plan to ensure alignment.
*Education and Experience*
Five (5) years with *managed care health plan or* other relevant industry specific to government affairs, legislative and regulatory advocacy. *Direct experience interacting with legislative staff and state and federal associations. *A *bachelor's *degree from an accredited institution required. *Strong knowledge* and understanding of Medicaid, Medicare, and commercial health insurance. Managed care and government-sponsored health care delivery systems experience, policy, legislative and regulatory implications to an organization and effective advocacy strategy and tactics experience required. High level analytical skills and ability to analyze complex regulatory and legislative proposals. Strong *leadership* and *excellent interpersonal *skills *required. *
Join us as we strive for excellence in compliance and innovation within our industry. Your expertise will play a crucial role in shaping our future success.
Job Type: Full-time
Pay: $104,041.60 - $137,841.60 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Family leave
* Flexible spending account
* Health insurance
* Life insurance
* On-site gym
* Paid time off
* Retirement plan
* Tuition reimbursement
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
Education:
* Bachelor's (Required)
Experience:
* managed care health plan: 5 years (Required)
Ability to Commute:
* Rancho Cucamonga, CA 91730 (Required)
Work Location: Hybrid remote in Rancho Cucamonga, CA 91730
Vice President of Sales - Metal Fabrication
Regional Manager Job 12 miles from Laguna Woods
& SCOPE
Fabcon, a rapidly growing Tide Rock Portfolio company is seeking a dynamic and experienced Vice President of Sales to join our leadership team to drive aggressive sales growth. Reporting directly to the CEO, the VP of Sales will play a pivotal role in driving the development, implementation, and supervision of sales strategies and tactics aimed at enhancing revenue and margin growth for precision sheet metal fabrication and technology-enabled box-build solutions. The ideal candidate will want to be a senior level enterprise hunter that will also manage a team of account managers.
The successful VP of Sales will develop processes, metrics and other tools to optimize sales activity, lead sales forecasting and planning and champion the rollout and usage of a dedicated CRM. The VP of Sales will also collaborate with other functions, including Operations and Engineering, to ensure that all groups are aligned to meet and exceed company goals and delight customers. As a people leader, the VP of Sales will manage, develop and inspire a team of outside and inside sales professionals.
DUTIES & RESPONSIBILITIES
Sales Execution
Identify, acquire and manage large-scale new OEM and contract-manufacturing customers in verticals experiencing rapid growth and requiring repeatable Build-to-Print + Assembly (BTP+A) support. Including but not limited to data centers, energy storage / power distribution, and medical device.
Additional target companies will include Industrial companies that make products that are mandated or required by law, regulations or procurement policies.
Lead outside sales and account managers on customer calls.
Join customer meetings, as necessary.
Build and manage relationships with large existing customers to grow sales of Fabcon's products and services to expand share of wallet;
Pricing Strategy
Develop and deploy value-based pricing frameworks and strategies that enable greater margin realization by emphasizing Fabcon's track record and unique capabilities;
Ensure a capability and experience-driven value proposition resonates in the marketplace;
Leadership & Coaching
Lead and develop Fabcon's sales team, with an emphasis on sales strategies including funnel management, growing customer share of wallet and penetrating new and adjacent target verticals;
Coach inside and outside sales teams to manage and close complex deals;
Drive adoption, utilization and optimization of CRM system.
Analyze & Scale
Develop KPIs and tools to drive sales volume and velocity, customer penetration and profitability, profit margin, price realization and other metrics;
Lead reporting to the CEO and senior leadership on sales results, forecasts, pipeline and performance against targets; key customer activity and relationships; sales projects; performance project management, pipeline updates and sales results;
Conduct market analysis to thoroughly assess current customer network, make recommendations for improvement and execute a well-planned strategy to meet and exceed goals.
Analyze current market trends and customer feedback to determine appropriate competitive pricing, while maintaining or growing margins;
Develop and drive efficient business processes that include weekly and monthly account level reviews that result in action plans to achieve revenue and margin goals and pipeline targets;
Collaborate closely with Engineering to ensure new products meet customer/market needs and have strong commercial viability.
SKILLS & EXPERIENCE REQUIRED
Bachelor's degree in business, engineering or a related field, MBA or other relevant Master's degree preferred;
15 years of progressive sales experience, with at least five years in a leadership role;
Demonstrated selling into data centers, energy storage / power distribution, or other critical markets to Fabcon, as well as knowledge of products, industry trends and key customers and their requirements.
Knowledge of sheet metal fabrication and electromechanical box builds / related services is a strong plus;
Proven track record of developing, deploying and maintain value-based pricing to maximize margin;
Success leading and developing a sales team that includes outside and inside professionals;
Success managing relationships with existing customers to grow revenue, margin and share of wallet;
Experience acquiring new large/key customers in current or adjacent target industries;
Demonstrated experience developing and deploying sales process and KPIs to grow revenue, profitability, customer share of wallet and market share;
A demonstrated ability to manage the competing priorities of sales and operations organizations and ensure both are aligned to meet the company's strategic objectives;
Excellent communication skills, written and verbal, and the ability to engage with the entire organization, from the C-suite to the shop floor;
Ability to work effectively and manage priorities in a fast-paced, high-energy, demanding and deadline-driven environment;
Ability to travel 25%;
Demonstrated commitment to the highest levels of ethics and integrity.
Operations District Manager (Vending Machines)
Regional Manager Job 48 miles from Laguna Woods
Los Angeles, CA(On-site)
POP MART, founded in 2010 (SEHK: 9992), is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, designer toy culture evangelism, and strategic investments, we have built an integrated platform covering the entire designer toy value chain, allowing artists to focus solely on their craft and giving stage to talent from all over the world. With 4,000+ employees worldwide, POP MART has successfully set foot in more than 23 countries and regions, serving a diverse audience of cultural pioneers and art fans.
Job Overview
We are seeking a highly organized and proactive Operations District Manager (Vending Machines) to oversee the end-to-end coordination of our vending machine operations. This role involves managing installation schedules, ensuring daily operational excellence, and recruiting operational teams to support machine performance. The ideal candidate will be detail-oriented, possess strong communication skills, and have the ability to work collaboratively with multiple stakeholders.
What You Will Achieve
Oversee the operational management of vending machines within the designated area, including the installation, maintenance, and daily communication with machine operators.
Monitor performance metrics and implement strategies to improve machine operations and customer satisfaction.
Responsible for managing the POP MART vending machine operations, including machine management, restocking, sanitation, and handling customer complaints if needed.
Act as the point of contact between North America Operation team & Head Quarters team, such as Merchandise and Logistics teams, to ensure timely synchronization of information between the US team and HQ.
Ensure the implementation and follow-up of company's key projects in the region. Including support project management work for stores and exhibitions, and communicate closely with relevant parties.
Conduct occasional business trips based on business development needs to assist with coordination and execution of business trade events.
Other related tasks as assigned
What You Will Need
Proven experience in retail business, relating operations coordination, logistics, or a related field.
Excellent organizational and problem-solving skills.
Strong communication and stakeholder management abilities.
Ability to work independently while maintaining a collaborative approach with team members and external partners.
Familiarity with vending machine operations experience is a plus.
What We Offer
Market-competitive packages: we provide 401k, health insurance, PTO leave, paid sick leave, and family leave, etc.
Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge
Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
Operations Manager
Regional Manager Job 15 miles from Laguna Woods
***Live hiring event for this opportunity is scheduled for Monday, May 19th in San Diego, CA. Hit Apply to learn about interviewing at the event***
Orion Talent is the largest veteran placement firm in the nation. We partner directly with companies looking tor hire former military members for direct hire openings. This is a new partnership out of the aerospace and defense industry looking for
recently transitioned military officers
for an Operations Manager Leadership Development Program (LDP).
Operations Manager LDP
Location: Santa Ana, CA
Other available locations: Cleveland, OH / Phoenix, AZ / Tri-state region of NY/NJ/PA / Seattle, WA
Compensation plan: $100k - $110k depending on experience and qualifications
Benefits: Comprehensive health and wellness benefits; retirement savings plans, generous paid-time-off policies
Company Profile: Industrial manufacturing for quality, highly engineered products that collectively support nearly every commercial and military aircraft platform. $7.9B revenue (2024).
Here is how our JMO Development Program works:
• One year program with two 6-month rotational assignments at two separate operating units in a specified region
• Available rotations in Operations, Product Development, Sales & Marketing, Supply Chain and Program Management.
• You will work with a military veteran mentor who will help to guide/coach you to help accomplish your goals.
• Program mentors are former JMOs that have successfully transitioned to civilian careers and are executives within the Corporation.
Upon successful completion, you will have the opportunity to fill open leadership positions at one of over 50 operating units.
As a military officer, you have demonstrated your ability to lead and inspire others. We're looking for individuals who can take charge and motivate their team to achieve success.
Regional Sales Manager-Los Angeles CA
Regional Manager Job 48 miles from Laguna Woods
DIESEL DIRECT INC. Regional Sales Manager Description: Regional Sales Manager will be responsible for increasing diesel mobile refueling sales in specified areas. The candidate will work with the Regional Operations Manager to develop customer strategies for new and existing customers. The successful candidate will also build and maintain those customer relationships. Base pay 70k plus commission.
Knowledge and Experience:
5 or more years' experience in the transportation industry or oil business
Proven success in sales and history of ability to close business
Truck leasing experience preferred
Excellent written and verbal communication skills
Bachelor's degree preferred
This lists the primary responsibilities and duties for this position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. In the event that management exercises its right to assign or reassign duties and responsibilities a review with be given at that time to determine any change in compensation.
Diesel Direct is an Equal Opportunity Employer
Landscape Construction Operations Manager
Regional Manager Job 31 miles from Laguna Woods
Job Category: Full Time - Direct Hire Opportunity
Salary: $140,000 - $160,000/Year + Benefits
Are you a strategic leader ready to elevate operations and drive business growth? Our client, a leader in the landscaping construction industry, is looking for an experienced Landscape Construction Operations Manager to take charge of day-to-day operations and spearhead the next phase of business expansion. If you're a seasoned professional with a track record of improving operational efficiency and leading successful construction projects, this could be the perfect fit for you!
Position Overview:
As the Landscape Construction Operations Manager, you'll be responsible for overseeing daily operations, improving productivity, ensuring project quality, and driving client satisfaction. Reporting directly to the Chief Operating Officer, you'll work closely with the leadership team to set divisional goals, manage financial performance, and implement strategic initiatives to fuel business growth.
Essential Job Functions:
Operational Leadership:
Lead daily construction operations to maximize efficiency and profitability.
Establish and enforce safety policies and procedures to maintain a high-performance, safe work environment.
Collaborate with the COO and sales team to set and exceed divisional goals and budgets.
Monitor and analyze monthly Profit and Loss Statements to identify areas for improvement and adjust operations accordingly.
Develop and execute a 3-Month Look Ahead strategy to forecast staffing and equipment needs.
Manage production costs and track margins by job type and client, ensuring financial performance targets are met.
Oversee material purchasing and ensure 90% buyout within 90 days of project awards.
Drive operational improvements to increase efficiency and profitability.
Team Leadership & Development:
Build, lead, and mentor a team of Superintendents, Foremen, Project Managers, Engineers, and other key personnel.
Create a culture of accountability, excellence, and collaboration.
Foster a positive, results-driven work environment.
Provide ongoing training and professional development to build team capabilities.
Client & Project Management:
Oversee project closeouts to achieve zero punch list items before turnover.
Manage customer relationships and ensure monthly satisfaction survey results of 90% or higher.
Proactively identify and resolve project issues to keep projects on track.
Participate in pre-planning meetings to improve field budgets and identify opportunities for improvement.
Financial & Strategic Oversight:
Monitor COGS (Cost of Goods Sold) and operational overhead to maximize profitability.
Develop and implement strategies to grow the business and expand market share.
Ensure consistent accuracy in billing and forecasting.
Approve and sign off on bids and contracts to ensure favorable terms.
Safety Responsibilities:
Ensure all operations comply with company safety policies and OSHA regulations.
Train staff on safety protocols and enforce adherence to safety procedures.
Qualifications & Requirements:
10+ years of experience in landscape construction or a related industry.
Proven track record of improving operational efficiency and driving profitability.
Strong leadership and team-building skills.
Excellent analytical, conflict resolution, and decision-making skills.
Deep understanding of construction contracts and project scheduling.
Proficiency in MacOS and Microsoft Office Suite (Excel, Word).
High emotional intelligence and ability to collaborate with internal and external stakeholders.
Bilingual in Spanish is helpful but not required.
Bachelor's degree in horticulture, landscape architecture, construction management, business, or a related field.
Benefits
Competitive salary range
Full benefits: Health, dental, and vision insurance
Paid time off, vacation, and sick pay
Bonus structure
Paid company vehicle, cell phone, and laptop\
Growth opportunity
Regional Operations Manager
Regional Manager Job 48 miles from Laguna Woods
THE ROLE
The Regional Operations Manager is responsible for overseeing the operations, client relationships, and performance of facility services (such as janitorial, day porter, trash chute cleaning, landscaping, etc.) for multiple multifamily properties and garden communities across a region. This includes managing service delivery by our crews, optimizing operational processes, and ensuring customer satisfaction across the portfolio.
THE COMPANY
CAM Property Services is a leading provider of commercial property services in Southern and Central California. Our top-rated client base is rapidly expanding and we seek like-minded professionals to help us achieve our mission of
growing our business by growing our people.
RESPONSIBILITIES
Operational Management
Oversee and manage the delivery of facility services (e.g., janitorial, day porter, maintenance, groundskeeping) to multiple multifamily properties, HOA, and garden communities.
Ensure all service contracts are executed according to client agreements (scopes of work), meeting all quality standards and timelines.
Conduct regular site inspections to monitor service quality, compliance, and safety standards.
Client Relationship Management
Build and maintain strong relationships with property owners, managers, and tenants.
Serve as the primary point of contact for escalated issues and ensure timely resolution.
Proactively seek opportunities to upsell or expand service offerings based on client needs.
Financial Management
Develop and manage budgets for each property within the region, ensuring profitability and cost efficiency.
Monitor expenses, negotiate with suppliers, and implement cost-control strategies to meet budget targets.
Prepare and present financial and operational reports to senior leadership and clients.
Team Leadership and Development
Supervise and coach facility service teams across the region.
Ensure all team members are trained on safety protocols, standard operating procedures, and client expectations.
Promote a strong safety culture and ensure compliance with OSHA and other regulatory requirements.
Strategic Planning
Analyze operational performance and implement continuous improvement strategies to optimize efficiency and service delivery.
Align service delivery with client objectives, market trends, and company goals.
Assist in the development and execution of long-term regional growth strategies, including expansion into new multifamily properties.
REQUIREMENTS
Education
Bachelor's degree in business, operations management, facilities management, or a related field.
Advanced degrees or certifications such as a Certified Facility Manager (CFM) are advantageous but not required.
Experience
5-7 years of experience in facility or operations management, ideally within multifamily or commercial properties.
Proven track record of managing multiple sites or properties in a service-delivery capacity.
Experience working in facility services (e.g., janitorial, landscape, HVAC, maintenance) is highly preferred.
Skills and Competencies
Strong leadership and team management abilities.
Excellent client relationship skills and the ability to handle escalations and resolve issues.
Financial acumen, including budgeting, cost control, and financial reporting.
Familiarity with facility management software (e.g., Aspire)
Knowledge of safety regulations, OSHA standards, and other relevant laws for facility operations.
Strong problem-solving skills and the ability to implement process improvements.
Other Requirements
Ability to travel within the region regularly.
Proficient in Microsoft Office
Must maintain a valid driver's license and be available for after-hours emergencies or issues.
COMPENSATION
Base salary $68,900 to start
Incentives range from 20% to 25% of base salary, earned quarterly and annually
Company Benefits Package including:
Company vehicle and fuel card
Health insurance (HMO)
Paid vacation, holidays, and sick time
401(k) with company match
Professional development growth and opportunities
LEARN MORE
CAM Property Services was founded in 1987. We are headquartered in Torrance with branch offices in Anaheim, Clovis, Rancho Cucamonga and San Diego. Learn more about our company and becoming a Property Pro by visiting our website: ******************** Apply today!
Ecommerce Marketplace & Operations Manager
Regional Manager Job 20 miles from Laguna Woods
Monarch International, seeks an experienced E-commerce Operations Manager to oversee our daily operations across multiple sales channels. The primary focus is on managing outbound orders and inbound containers. The ideal candidate will oversee our 300+ SKU catalog, optimize logistics processes, and ensure smooth operations on Amazon, Wayfair, The Home Depot, Shopify, and Walmart platforms. With extensive knowledge of logistics, strong import experience, and excellent inventory management and forecasting ability, you'll play a crucial role in our continued success.
Key Responsibilities:
Oversee day-to-day operational management of all outbound orders and inbound containers, ensuring timely processing, accurate fulfillment, and efficient receiving.
Coordinate with freight forwarders, 3PL providers, and drayage companies to optimize shipping routes, reduce transit times, and manage costs effectively.
Manage and optimize product listings, performance, and sales strategies across multiple ecommerce platforms including Amazon, Wayfair, The Home Depot, Shopify, and Walmart.
Implement and maintain inventory control systems to optimize stock levels across all sales channels, reducing carrying costs while preventing stockouts.
Establish and manage a comprehensive database of all 300+ SKUs, ensuring consistency and accuracy of product information, keywords, descriptions, and features across all platforms.
Implement and utilize project management software (e.g., Notion, ClickUp, or Asana) to streamline operations, develop standard operating procedures, and lead cross-functional teams in executing operational initiatives.
Monitor and control operational expenses, identifying cost-saving opportunities and ensuring effective budget management.
Requirements:
Bachelor's degree in Business, Operations Management, or related field
5+ years of experience in ecommerce logistics and supply chain management, with a proven track record of success in managing multiple ecommerce sales channels
5+ years of Amazon and other marketplace (Wal-Mart / Wayfair) management
Strong analytical, problem-solving, communication, and leadership abilities
Solid understanding of EDI systems, WMS software, QuickBooks Online, and ShipStation
Ability to critically think through systems issues and resolve technical problems with support assistance
Strong understanding of emerging technology within ecommerce, including generative AI
Proficiency in implementing automation using platforms like Zapier and managing accounting/expense requirements
Regional Vice President of Facilities
Regional Manager Job 35 miles from Laguna Woods
EōS Fitness is searching for a Regional Vice President of Facilities to join and support our team. This role is intended to elevate the member and team member experience through strong leadership, a passion for customer service, a creative mind, an eye for detail, a high level of professionalism and multi-unit maintenance management experience.
While the entire gym team plays a role in customer service it is our Facilities Team that ensures every workout experience is "uninterrupted" for our members by providing the best environment, availability of amenities, a high standard of cleanliness and full functioning equipment. Our entire Facilities Team cannot be afraid to roll up their sleeves and help make our gym the member's "FAVORITE." At EōS, we work together as a team and want those who thrive in a collaborative environment while still working independently to achieve goals.
Departments: Facilities (Maintenance & Equipment)
Essential Purpose: Support the overall success of the gyms in their designated Territory in their entirety including the safety, sanitation and efficiency of the gyms, financial success, employee experience and member satisfaction.
Core Purpose: To create loyal, lifelong Fans and exercise practitioners.
Essential Job Functions include but are not limited to:
Personnel Management and Leadership - Teach, mentor and lead Regional Maintenance &
Regional Equipment Managers in-person and remotely.
Communicate with Executive Leadership, Regional Vice Presidents, Regional Managers, District Leaders and Gym Operations personnel appropriately.
Outside Vendor Management -- Identify, evaluate, establish, and maintain relationships with "key" outside vendors who will service locations (Cleaning, HVAC, Electric, Plumbing, etc.) through effective management of Regional leaders and District Leaders.
Ensure proper communication and coordination with landlords for all major repairs through
Regional leadership.
Ensure Quality Assurance for facilities &equipment in territory.
Ensure and follow up on all complete scheduled preventative maintenance on all building
systems.
Expert in all functions and systems of the fitness facility and gym equipment.
Oversee, strategize and report all tickets.
Manages maintaining a clean and organized inventory.
Completes trouble shooting and basic repairs not requiring trade licenses such as but not limited to:
Plumbing, electrical, all aspects of wall fixturing/finishing, millwork, pool mechanics, HVAC, AV systems and technical systems and more
Address and review concerns on social media platforms as they relate to facilities maintenance
(IE-yelp reviews, member comments/inquires).
Technical Knowledge Requirements:
Project coordination and scheduling
Vendor evaluation abilities-- (evaluate bids, estimates and invoicing)
Knowledge of how major mechanical systems work (HVAC, plumbing, electric etc.)
Ability to evaluate major mechanical systems and assess any potential maintenance issues.
Knowledge of Energy Management systems and procedures
Basic knowledge of architectural drawings as well as mechanical, electrical and plumbing
Diligence and a strong understanding of liability issues, general safety, and personal and/or
public injury a must
Financial -- Ability to interpret budgets and to provide recommendations.
Administration-- Understanding the function of the accounting/payroll departments and people
management.
Ability to exercise sound judgment when identifying and assessing gym maintenance and
housekeeping needs.
Technology: computer literacy, extensive experience with CMMS systems and resource
management
Utilize software, financial software, and project management software.
Qualification Requirements:
This individual must possess and apply the following knowledge, skills, and abilities, and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable, or by using some other combination of abilities:
Minimum of 5 years of Maintenance management experience.
Minimum of 3 years of Leadership/Management experience.
Minimum of 3 years of multi-unit management
Understanding and commitment to all aspects of customer service and leads by example.
High standards regarding gym/site cleanliness and presentation.
Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors, i.e., calm, professional, positive, and empathetic to all levels of management, employees, customers, and vendors.
Excellent relationship building and influencing skills with people at all levels and in all functions.
Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
Excellent MS Office skills, particularly Excel.
And, of course, someone who embraces our Core Values!
Experience / Certifications / Educational / Requirements:
5 years Managing Facility/Housekeeping/Maintenance/Equipment Experience.
Licenses/Certifications (preferred but not mandatory).
CFM Certification or CPO Certification.
OSHA Certified/Trained.
Bilingual - Spanish preferred.
Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification
required.
Must be able to pass background check.
Must have a valid driver's license.
Physical Requirements:
Ability to work in gym office; move about gym floors and rooms; review, revise, create gym
paperwork; communicate with employees, members, and the public.
Ability to access and operate Company computer system including prepare documents, enter data into computer system, read reports from a computer data base or email system.
Able to routinely and repetitively bend to lift more than 50 lbs.
When necessary, must be available to be contacted for emergencies 24 hours/7 days a week including holidays and assist with being a first responder in the case of environmental disaster.
Must be available to assist is the closing down of a gym
Able to meet all legal, safety, risk, and environmental regulations.
Ability to use commercial cleaning products and equipment including vacuums, pressure washers, wet vacuums, compressed air, and cleaning chemicals.
Benefits and Perks:
A highly energetic and collaborative team.
A management team that cares about your professional development.
Free membership for you and plus one family member.
Discounted Personal Training, and merchandise - including supplements.
Competitive pay plus vacation, holiday, and sick pay.
Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!
Employee referral program.
401(k) + Company matching!
Compensation:
In addition to the base salary, the Regional Vice President of Facilities will be eligible for a monthly bonus.
Schedule: Monday - Friday, weekends as needed
Job Type:
Full-Time, Exempt
On-site
EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.
Operations Manager
Regional Manager Job 1 miles from Laguna Woods
Our client, an established company in the construction industry since 2009, is seeking a dynamic Operations Manager to lead and optimize their operational processes. This role is crucial for ensuring project efficiency and effectiveness by managing staff, resources, and processes. The ideal candidate will bring a strategic approach to executing operational tasks, optimizing workflow, and enhancing customer satisfaction in our fast-paced environment.
This Role Offers:
Opportunity to work with a talented and passionate team.
Engage in challenging and innovative projects.
Competitive compensation and benefits package.
A supportive and collaborative work environment.
Focus:
Oversee daily operations and make adjustments as necessary to ensure the company meets its goals.
Lead, motivate, and manage diverse teams to foster an environment of collaboration and high performance.
Conduct financial analysis and manage profit-loss responsibilities to optimize cost-effectiveness and efficiency.
Implement strategic plans and changes to enhance productivity and customer satisfaction.
Manage and track performance metrics and KPIs to assess operational success and areas for improvement.
Skill Set:
A Bachelor's degree in Business Administration or closely related field. Consideration will be given to candidates with significant relevant experience in lieu of formal education.
Demonstrated proficiency in using Microsoft Excel and strong computer skills. Candidates will be required to complete an Excel-based test project as part of the evaluation process.
Proven track record in an operations management role or a similar capacity within the industry.
Strong leadership capabilities with a proven ability to manage and motivate diverse teams.
Experience in financial analysis and profit-loss management, with a keen ability to drive profitability and cost efficiency.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS
Operations Manager
Regional Manager Job 20 miles from Laguna Woods
Job Title: Operations Manager
Reports to: President of Operations
Company:
Confidential
A well-established, growing restaurant group is seeking an experienced Operations Manager to oversee daily operations across multiple locations. This role is pivotal in driving operational excellence, enhancing the guest experience, and supporting sustained business growth. The ideal candidate is a dynamic leader with deep industry knowledge, a hands-on management style, and a commitment to excellence.
Key Responsibilities:
Provide strategic leadership and operational oversight to regional and district managers, fostering a performance-driven, guest-centric culture.
Monitor and assess restaurant performance through KPIs to identify trends, improve efficiency, and drive profitability.
Collaborate with field leadership to maintain rigorous standards in service quality, food safety, cleanliness, and customer satisfaction.
Implement and refine operational policies and systems that enhance consistency, streamline processes, and support financial objectives.
Conduct regular site visits to ensure compliance with brand standards, safety protocols, and local/state regulations.
Partner with regional teams to troubleshoot operational issues and support with resources and solutions.
Analyze financial performance including sales, labor, and cost controls, ensuring achievement of fiscal targets.
Lead training initiatives and development programs to elevate team capability, performance, and retention.
Coordinate with cross-functional departments (Marketing, HR, L&D, Finance, etc.) to support integrated business goals.
Stay abreast of restaurant industry trends and innovations, identifying and applying best practices.
Report on performance metrics, challenges, and strategic recommendations to senior leadership.
Qualifications:
Bachelor's degree in Business Administration, Hospitality, or related field preferred.
Proven multi-unit operations experience within the restaurant or hospitality industry.
Strong leadership, communication, and organizational skills.
Demonstrated success in managing financials, leading teams, and driving results.
Proficiency in analyzing data and making evidence-based operational decisions.
Must be comfortable with regional travel and working in a fast-paced, dynamic environment.
Valid driver's license required.
Physical Requirements & Work Environment:
Ability to lift up to 75 lbs occasionally.
Routine standing, walking, bending, and driving.
Work involves both indoor and outdoor environments, with sporadic physical activity.
Requires travel to various restaurant locations on a regular basis.
Operations Manager
Regional Manager Job 48 miles from Laguna Woods
Michael Baker International is a leading provider of engineering and consulting services with expertise in various verticals such as Infrastructure, Design-Build Services, Federal Programs, Consulting and Technology Solutions, and Sustainable and Resilient Solutions. With over 90 office locations and 4,900 employees, Michael Baker International has been a trusted partner for over 80 years, delivering comprehensive services, embracing emerging technologies, and focusing on innovation and collaboration.
Role Description
This is a full-time remote role for an Operations Manager at Michael Baker International. The Operations Manager will oversee day-to-day operations, implement process improvements, manage project budgets and timelines, and ensure quality control. The role involves coordinating with different teams, setting performance goals, and driving operational efficiency.
Qualifications
Project Management, Process Improvement, and Quality Control skills
Experience in managing project budgets and timelines
Strong leadership and communication skills
Ability to work well in a team and collaborate effectively
Experience in the engineering or consulting industry
Bachelor's degree in Engineering, Business Administration, or related field
Knowledge of emerging technologies and trends in the industry
Heavy Equipment Area Manager
Regional Manager Job 35 miles from Laguna Woods
The Area Manager is responsible for providing oversight of the Maintenance facilities and Fleet Services, including leadership and direction to the Maintenance Supervisors. This position will provide analysis and recommendations for determining the maintenance, and retirement of company assets.
KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS
Display dedication to providing and supporting a safe working environment in a customer-focused manner.
Collaborate in the development and implementation of company maintenance and preventive maintenance policies, practices, and procedures, and attainment of operational goals.
Lead safety initiatives and oversee safety performance at the Maintenance facilities, including safety training, supporting investigation of accidents, and providing on-the-job coaching Manage the recruitment, development, and retention of departmental staff.
Provide ongoing coaching and mentoring to supervisors, to monitor and assess the performance of employees, identify, and resolve employee issues, and manage associated employee activities (e.g., performance reviews, pay adjustments, promotions/transfers) Work with Maintenance Supervisors to obtain data, such as status of ongoing work or projects and projected completion dates.
Manage key performance indicators (KPIs) for all Maintenance facilities work orders, processes, and staff and assume accountability for meeting performance goals.
Handle multiple projects (including project planning and cost analysis) and daily activities, meet deadlines, and develop plans on how to accomplish departmental and maintenance goals.
Ensure compliance with applicable MSHA, OSHA, state, local, and company safety laws. regulations, policies, and procedures onsite and at any remote job site.
Oversee functional and cross-functional fleet programs, federal and state regulatory compliance, vehicle maintenance programs and employee assignments.
Ensure equipment is properly maintained and appropriate tools and training are utilized to produce quality repairs per job specifications.
Oversee and monitor preventive maintenance work and perform quality assurance audits.
Ensure maintenance records for fleet are accurate and up to date.
Utilize and maintain the specified fleet management information system to effectively monitor and report on the fleet program.
Build and maintain working relationships with all levels at plants.
Reliable, regular attendance at the worksite or assigned work location.
Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed.
QUALIFICATIONS Education & Experience
High school diploma or equivalent required.
At least 5 years of maintenance or related experience required.
At least 3 years of fleet or equipment maintenance management experience with a proven track record of delivering strong operational metrics (hours/miles per equipment service, equipment downtime and technician productivity.
Knowledge, Skills & Abilities
Proven leader with good interpersonal skills; ability to maintain positive relations at all levels within the organization.
Verbal, written, and comprehension communication skills with the ability to work alongside team members in stressful situations.
Proven ability to work in a team environment.
Ability to troubleshoot problems quickly and efficiently in a diverse and challenging environment.
Willingness to work outside normal business hours if necessary.
Proficient in computer skills, including managing databases, word processing, spreadsheets, and various management software.
Self-motivated, organized, and detail oriented, ensuring maintenance tasks are not overlooked and minor site problems do not become major site problems.
Must be able to understand and adhere to the safety requirements of this position.
Ability to work near, around, or on light or heavy equipment.
PHYSICAL REQUIREMENTS
Lift objects of various dimensions and up to 100 lbs. of weight frequently.
Ability to repeatedly climb stairs and ladders.
Ability to repeatedly balance, bend from the trunk, crawl, kneel, push, and pull objects.
Ability to tolerate working outdoors in all environmental temperatures and weather.
Ability to repeatedly reach, squat, and tolerate prolonged standing/walking/sitting.
Ability to repeatedly walk on uneven surfaces.
Estimating Operations Manager - Property Claims
Regional Manager Job 48 miles from Laguna Woods
If you've led estimating teams and obsess over accuracy, come scale something bigger.
At Allied Public Adjusters, we don't just write scopes-we uncover the full truth behind every loss. Since 1997, we've worked on behalf of policyholders to demand what's right using technical expertise, field investigations, and uncompromising quality.
Our Loss Measurement & Investigation (LMI) department is the technical backbone of the claims process. As LMI Manager, you'll lead our internal and external estimating teams, drive performance through training and audits, and scale our estimating operations without sacrificing precision.
If you're a construction-minded leader who thrives in fast-paced, detail-driven environments-and knows how to coach others to do the same-this role was built for you.
Our Core Values
We show up with G.R.I.T.
Go-Getters • Relationship Builders • Intelligent Experts • Truth Champions
Company Description
Allied Public Adjusters is committed to uncovering the full extent of losses through detailed investigations and providing comprehensive claim demands based on our discoveries. With a legacy since 1997, we combine state-licensed expertise with an in-house assortment of legal professionals, construction estimators, accountants, and adjusters. At Allied, we're not just about claims; we're about people. Join us as we advocate for transparency, equity, and the rightful interests of our community.
Role
As Estimating Operations Manager, you are the driver of estimating excellence at Allied. You'll lead a team of estimators and assistants while also managing a growing vendor network. You're responsible for ensuring estimates are accurate, timely, well-documented, and strategically sound.
This role isn't about sitting in your corner writing scopes-it's about building the systems and team that can do it better, faster, and with greater precision. You'll build SOPs, review files, conduct field audits, deliver training, and collaborate cross-functionally with Claims and Legal to ensure we're measuring losses the right way.
You'll work closely with the VP of Operations to scale capacity, implement KPIs, and develop an LMI culture that delivers excellence on every file.
Responsibilities:
Collaborate closely with our VP of Operations and Managing Public Adjusters (MPAs) to align loss measurement and investigations (LMI) activities with strategic goals and provide technical expertise.
Lead, manage, and foster a high-performing team of estimators and assistants, ensuring adherence to standardized procedures using tools like Xactimate and Matterport.
Maintain and expand a robust network of vendors and subcontractors, overseeing bid approvals, accuracy, and timely submission into Xactimate.
Develop and deliver comprehensive training modules and sessions through GURU for internal staff and external vendors.
Establish efficient workflows and manage complexity to ensure timely, accurate estimates and balanced workloads.
Perform regular quality control audits, onsite visits, and manage performance to maintain estimate accuracy and compliance with industry standards.
Maintain accuracy and consistency in CMS systems, ensuring clear communication of job status to all stakeholders.
What will success look like in the role after one year?
Implement, measure, and get live reporting on KPIs for the team.
Consistent and timely delivery of high-quality LMI work meeting established KPIs.
A highly engaged, accountable, and continually improving LMI team culture.
An expanded, refined external vendor network effectively meeting organizational needs.
Regularly conducted quarterly trainings on loss investigation and valuation.
Qualifications:
Bachelor's degree in Business Management, Construction Management, or equivalent experience.
10+ years of construction industry experience, particularly insurance restoration.
Minimum 5 years of proven leadership and management experience.
Strong interpersonal communication and team-building skills.
Demonstrated expertise in project management (planning, scheduling, cost control).
Extensive experience hiring, training, and leading teams.
Deep understanding of insurance claims processes and third-party administrator requirements.
Substantial experience in loss investigation and valuation, collaborating with causation experts (forensic engineers, plumbers, etc.).
Proficiency in Xactimate and strong familiarity with Symbility.
Technologically proficient in managing teams and implementing KPIs.
Salary:
120-140k base salary plus up to 20% bonus.
Benefits:
401(k) with 3% non-elective contribution.
Health and dental insurance.
Car and phone allowance.
Generous paid holidays and paid time-off.
Opportunities for career advancement and professional growth.
Our Core Values
We Show Up with G.R.I.T.
Every day. In every role. Through every decision and every moment of every engagement. This is the ethos that defines us. So, let's define it for one another.
Go-Getters: We pursue truth and fairness with speed and expertise. We are responsive, proactive, and committed to prompt, professional service.
Relationship Builders: We nurture relationships based on mutual respect-challenging insurers when we must and helping them when we can, all in the spirit of resolving claim matters fairly.
Intelligent Experts: We work to achieve mastery of our respective crafts, trusting our teammates to do the same. By focusing on core competencies, we create a team stronger than the sum of its parts.
Truth Champions: We pursue truth above all else. To champion our clients' interests most effectively, we seek precisely what is owed-nothing more and absolutely nothing less.
Operations Manager
Regional Manager Job 26 miles from Laguna Woods
Responsibilities:
Managing eCommerce Operations
Oversee overall eCommerce and retail order processing
Provide frequently timely reports and analysis for ecommerce business insights to Managing Director
Cooperating Accounting Manager day-to-day data and sales revision
Update inventory level to key retail channels such as Amazon, Costco, Macy's, Williams-Sonoma and so on.
Inventory Planning (International Logistics)
Oversight and management of product forecasting to ensure in stock status with appropriate turns to support a high digital growth environment
Oversee receiving, warehousing, distribution and operations
Coordinating and controlling the order cycle;
Domestic Logistics
Strategically manage 3PL warehouse in compliance with company's policies and vision
Focus on efficiency and cost effectiveness of freight operations to balance customer delivery requirements with cost per delivery requirements
Identify problems or delays related to logistics and report in a timely manner.
Monitoring the quality, quantity, cost and efficiency of the movement and storage of goods
Qualifications:
Proven track record of 5+ years of eCommerce product experience is strongly required, with 1-2 years of lead experience. (Including Amazon 1P and 3P)
Specializing in E-commerce strategy, operations, and digital growth
Minimum of 3-5 years of relevant in-depth experience in an operational environment
Solid knowledge of the transportation industry and logistics
Experience working with SPS, EDI or ERP(NetSuite) systems and managing multiple priorities
Strong written and verbal communication skills. Ability to communicate complex ideas and processes in a simplified manner.
Must be extremely organized, detail oriented, and possess the drive to succeed within fast-paced environment
Proven working experience as a logistics manager for domestic and international operations.
Excellent analytical, problem solving and organizational skills
Proficiency in the Microsoft Office Suite of products including Word, Excel, and PowerPoint.
Effective verbal and written communication skills
General knowledge and understanding of accounting procedures
Ability to perform mathematical calculations quickly and accurately
Strong verbal and written communication skills.
Ability to multi-task and maintain accuracy is required.
Excellent phone skills and etiquette required.
Operations Manager
Regional Manager Job 23 miles from Laguna Woods
Our client, a highly successful cleaning services company, is seeking an Operations Manager to join their team. As an Operations Manager, you will be responsible for ensuring efficient service delivery, managing staff, maintaining client satisfaction, and driving operational excellence across multiple client sites.
Job Title: Operations Manager
Location: Cypress, CA
Pay Rate Range: $80,000
What's the Job?
Supervise and coordinate daily cleaning operations across commercial properties (e.g., offices, medical facilities).
Manage and schedule cleaning teams, including hiring, training, and performance evaluations.
Conduct regular site inspections to ensure cleaning standards and client expectations are met or exceeded.
Monitor supply inventories, order materials, and manage equipment maintenance.
Serve as the primary point of contact for client communication, issue resolution, and service improvements.
What's Needed?
Proven experience as an Operations Manager or in a similar leadership role in the janitorial or facilities management industry.
Strong understanding of commercial cleaning standards, chemicals, equipment, and best practices.
Excellent leadership, team management, and interpersonal skills.
Strong organizational and problem-solving abilities.
Proficient in scheduling and reporting software (e.g., CleanTelligent, Swept, Jobber, etc.)
High school diploma or GED required; Associate or Bachelor's degree in Business Administration or related field preferred.
3-5 years of experience in operations management, preferably in the commercial cleaning or facilities
Spanish speaking is highly preferred
What's in it for me?
100% paid medical benefits
Paid Time Off
Profit sharing
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -
Manpower, Experis, Talent Solutions, and Jefferson Wells
-
creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
Director of Field Operations
Regional Manager Job 44 miles from Laguna Woods
Title: Director of Field Operations & Customer Experience
Compensation: $150K-$200K base + performance bonus
Who We Are:
Our client is California's powerhouse in residential water treatment-and they're scaling fast. Built on a foundation of exceptional customer experience, operational excellence, and continuous innovation, they're now looking for a high-caliber
Director of Field Operations & Customer Experience
to join the journey.
This is not just another ops role. It's a chance to build something extraordinary-guiding teams across four states, driving market expansion, and crafting unforgettable customer interactions at scale. You'll need to love solving complex problems, thrive in a high-velocity environment, and be obsessed with elevating both people and performance.
Why This Role Is Exciting:
You won't just lead operations-you'll
orchestrate
them. From overseeing remote field teams to transforming the customer journey, this is about building a culture of excellence. You'll create and implement KPIs that your teams live and breathe by-not just numbers on a dashboard, but mission-critical metrics that drive profitability, retention, and growth.
What You'll Own:
Lead all field operations and customer service across CA, AZ, NV, and TX
Build and mentor high-performing teams across service, installation, and support
Create and implement KPIs to drive performance, accountability, and CX excellence
Optimize scheduling and resource allocation to deliver service with speed and precision
Drive expansion strategy-including hiring, budgeting, and market launches
Build a culture of responsiveness, reliability, and
wow
experiences for customers
Monitor financials, project timelines, and team output-nothing slips through the cracks
Collaborate with cross-functional leadership to align operations with growth objectives
Use data, dashboards, and frontline insights to improve every touchpoint
Stay ahead of industry trends and turn ideas into results
Who You Are:
Proven leader of large, distributed teams (including remote staff)
Master of customer-first operations-knows how to scale without losing touch
Obsessed with KPIs, performance metrics, and operational discipline
Energized by fast-paced, ever-evolving environments
Excellent communicator and coach-knows how to grow people and results
Experience in plumbing, field service, or fleet management strongly preferred
Proficient in tech (CRM, dashboards, MS Office, etc.)
Bachelor's degree or 7+ years of relevant experience
What You'll Get:
Compensation: $150K-$200K base + performance-based bonus
Benefits: Medical, dental, vision, FSA, 401k match, life insurance
Flexibility: Flexible PTO, paid holidays, and your birthday off
Support: Collaborative team and leadership that values initiative
Opportunity: Drive the growth of a category-leading business
Ocean Freight Forwarding - Sales Manager
Regional Manager Job 48 miles from Laguna Woods
Job Title: Ocean Freight Forwarding - Sales Manager
FLSA Status: Salaried Exempt-Fulltime
Supervisor: SVP of Sales
Salary Range: Starting at 90k + Lucrative Sales Commission Program
The Ocean Freight Forwarding - Sales Manager will act as a champion for the sales department throughout De Well Group USA. This individual will develop key processes and procedures to deliver business intelligence, drive our strategy, and develop sales content and related tools to insure our Sales teams have the resources to meet their goals and enhance overall sales effectiveness. This position will be responsible to build and develop a sales team.
The successful individual will combine a solid understanding of the sales process and demand generation with the ability to synthesize sales team requirements into a sales enablement plan. This person will work closely with Sales team/CEO/Owner and other departments (Finance, Operations) to identify enhancements to current technologies, work tools, and methods that will increase sales productivity.
Essential Responsibilities
· Coordinate and deliver sales analysis, reporting and planning for overall sales, quotas, product volumes and margins
· Complete sales reports that analyze sales performance by sales person and customer and monitor key performance indicators for sales effectiveness.
· Develop Sales team and manage sales' team performance.
· Monitor accuracy and efficient distribution of sales reports and other intelligence essential to the sales teams.
· Oversee Sales Operations function and own strategy on operational pieces such as sales pipeline reviews, quota attainment, lead generation, and account assignments
· Provide sales support team with training in applications, sales leads management and reporting tools
· Review and manage the sales content library to determine opportunities to improve sales tools and ensure the content is current and relevant
· Assist in development of sales enablement programs, such as sales training and communication, industry trade conferences and promotional activities
· Measure and report on the effectiveness of sales enablement investments
· Expected to solicit new business, as well maintain and grow those accounts to become long term volume assets for the company. In-house researching and qualification of new accounts.
· Must be intimately familiar with and/or have successfully sold NVOCC and/or freight forwarding services within the Trans-Pacific Trade.
· Must be able to aggressively promote the name and image of De Well within the defined area.
· Should have a diverse background to cross sell NVOCC, Airfreight, and Supply Chain/Logistics Services.
· Must be familiar with carrier pricing, and market demand and changes.
· Perform prospecting and customer qualification tasks, following direction of manager.
· Manage communication flow between the customer and corporate employees.
· Prepare agendas, notices, minutes and resolutions for customer meetings.
· Support all requests for rate quotes from external/internal parties (sales), and key overseas partners and offices.
· Responsible for contacting designated ‘house accounts' to maintain effective communication with De Well, and proactively address, service, and rate new opportunities.
· Research information, prepare and distribute as required including presentations, reports, graphs, charts, and spreadsheets.
· File rates for all imports/exports to/from US.
· Facilitate successful on-boarding of new customers including customer code setup, SOP finalization, and invoicing process.
· Perform tele-sales functions to qualify prospects and sales leads, schedule appointments, and answer inquiries about our service products.
· Perform other duties as assigned per manager/business need.
Qualifications
Technical:
· Windows Operating System
· Strong computer knowledge/proficiency (Outlook, Microsoft Word, Excel, PowerPoint)
· Strong Communication Skills
· Strong numerical and analytical skills
Business:
· Bachelor's degree in Business, Supply Chain or related field. - PREFERRED
· Requires a minimum of 5 years of in-depth sales experience in the Trans Pacific Trade.
· Requires a minimum of 5 years of NVOCC, Freight Forwarding, Logistics, Supply Chain, 3rd Party Logistics, Ocean Freight, and Sea Freight knowledge.
· 3-5 years of managerial experience in developing, and leading a team of sales employees
· Demonstrated depth of knowledge about Sales methodology, strategic selling, and sales enablement.
· Must be able to show a proven track record of accounts from other companies.
· Strong P&L and commercial sales background is a plus.
· Thorough understanding of ocean shipment documentation process is a plus.
· Possess excellent customer service skills with the ability to grasp extensive knowledge.
· Demonstrated critical thinking, using logic and reasoning to identify strengths, weaknesses, opportunities and risks, and identifying alternative solutions or approaches.
· Proven ability to handle confidential information with discretion.
· Ability to multi-task and work independently.
· Excellent Sales and Marketing skills.
· Strong Business acumen.
· Time Management skills.
Human Relations:
· Self-motivated, self-starter with an ability to self-manage
· Results-oriented with a multi-tasking mentality
Additional Knowledge, Skills, Abilities, and Personal Attributes
· Demonstrated team player qualities.
· Demonstrated ability to communicate effectively at all levels of the organization.
· Understanding and support of company policies and procedures.
· Ability to read and interpret documents such as contracts, agreements, and procedure manuals, as well as speak effectively before groups of customers and employees of the organization.
· Detail oriented with solid analytical/critical thinking ability.
· Energetic, with a positive attitude
· Self-confident and willing to take responsibility
· Strong and effective communication skills
· Role models our De Well Values, including the values which underpin how we achieve our goals:
▪ Customer Oriented ▪ Humility ▪ Entrepreneurial Culture ▪ Teamwork ▪ Integrity ▪ Innovative ▪ Play to Win