Automotive Tool Sales/Route Manager - Full Training
Mac Tools 4.0
Regional manager job in Warren, MI
Invest in Your Success with Mac Tools
Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle.
As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds.
Key Benefits of Mac Tools Franchise Ownership
Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada.
Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more.
World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters.
Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc.
Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world.
Financial Flexibility: Explore various financing options to fit your needs.
Financial Requirements
To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options.
Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases.
Ready to Take the Next Step?
Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise?
Complete our quick mobile application to start your journey towards financial independence.
Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand.
Mac Tools , a division of Stanley Black & Decker Inc.
5195 Blazer Parkway
Dublin, Ohio 43017
$45k-51k yearly est. 13d ago
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National Security Account Manager
Inter-Con Security 4.5
Regional manager job in Dearborn, MI
Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals.
Inter-Con employs over 30,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.
Inter-Con is Everywhere Security Matters.
Job Summary
The National Account Manager reports to the Senior Vice President of Operations. The major responsibilities of the position include, but are not limited to, the following duties:
Manage daily Security Officer operational staffing requirements and administrative functions, meeting business goals and objectives for a national account across North America.
Conduct quality assurance inspections, monitor, and manage their direct management team, along with the Security Officers in the assigned region
Ensure subordinate supervisors understand and deliver orders, ensure sufficient resources are available to support and/or establish posts in a timely fashion, and are appropriately filled according to contract requirements and post orders
Serve as Inter-Con's National contract liaison with client representatives to ensure delivery of the highest quality of service within a limited turnaround time
Oversee the training and operational employment of Account Managers, Field Supervisors and Security Officers
Ensure the highest standards of conduct, appearance, performance, and training are being met at all times
Keep the Senior Vice President of Operations apprised of contract performance by accurately communicating status of compliance and identifying any deficiencies in a timely manner
Other Requirements or Competencies
Can independently develop reports, spreadsheets, diagrams, charts, graphs, and other products that may be needed. (e.g. - MS Word, Excel, Access, SharePoint).
An understanding of security operations and contracts management preferred.
Understand operational KPIs and ability to utilize data to drive operations.
Strong interpersonal, critical thinking, time management, and multi-tasking skills required.
A great communicator that gets the value of teamwork. Able to interact in a corporate environment and effectively communicate with all levels of management.
Must be flexible and possess the ability to meet deadlines in a high tempo, ever changing, fast paced, sometimes stressful environment.
A dependable team player with business maturity, enthusiasm, and a positive work attitude.
Customer Service orientation required.
Must be able to travel up to 20% to all facilities in the Southern California and Nevada areas.
Education and Experience:
Preferred candidate has either an honorable military discharge, a Bachelor's degree or 10 years' experience in an operations management and project management role.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Various periods of operating, transiting, maneuvering in the field environments.
Must be able to lift up to 15 pounds at times.
Additionally, the position requires near and far vision in reading correspondence and using the computer, and acute hearing when providing phone service.
Duties, responsibilities, and activities may change at any time with or without notice.
Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.
$93k-120k yearly est. 2d ago
Fleet Operations Manager
McClay's Transportation USA LLC
Regional manager job in Detroit, MI
McClays Transportation LLC is a family operated transportation provider, committed to ensuring the safety of all our team. We respect our drivers as committed professionals, and we aim to support every driver through every mile of their working day. And we know the importance of well-deserved home time with the family as well as a quality experience on the road.
So, together we work as a team to maintain our excellent safety record, keep that work life balance, and provide excellent, cost-effective services for all our clients, big or small. This is a newly created role for the company as we continue to grow and expand we need additional support for our operations.
Objectives of this role
Devise fleet management strategies for the company, and ensure its timely execution
Ensure efficiency and cost-effectiveness of the fleet management system in place, and make changes to improve the same
Use KPIs for the supply-chain network and ensure that the return on investment is maximized
Monitor and update all kinds of records of fleet tracking systems
Adhere to national, regional and company-wide rules and regulations while performing fleet management services
Oversee the repairs and maintenance of the vehicles by devising a sound vehicle management system
Responsibilities:
Manage the A-Z of the logistics for the fleet, from GPS tracking for fleet trucks to fleet administration and servicing of the carriers or vehicles.
Conduct periodic surveys and inspections of the vehicles and ensure that they are up to par to maximize productivity.
Monitor the compliance, quality control and assurance standards for all areas of fleet management.
Maintain proper documentation and records for all the areas of fleet activities.
Oversee and schedule vehicle inspection, maintenance, and servicing to minimize downtime.
Procure vehicles, whether through lease, purchase, or other means, according to company needs.
Ensure lease compliance requirements are being met, including but not limited to, IFTA reporting.
Regularly review fleet leasing invoices to ensure accuracy.
Collaborate with management personnel in various locations to ensure fleet availability is optimal to meet customer needs.
Maintain fleet insurance coverage by adding and removing vehicles as necessary
Oversee and manage the ELD software from initial vehicle installation to ensuring driver HOS and DVIR compliance.
Provide regular reporting to management through use of the ELD software.
Required skills and qualifications:
Prior experience working as a fleet manager, logistics manager or in a similar job role involving asset management.
Knowledge of fleet servicing, fleet scheduling, and fleet analysis.
Compile and submit IFTA data / due fuel/distance reports
Commercial Auto Claims management experience
Experience reviewing CSA/SMS profile and DATAQ submissions
In-depth knowledge of the transportation industry and its current trends.
Proficiency in using computerized fleet management software/tools.
Outstanding analytical, decision-making and leadership skills.
Microsoft Office / Excel is a must.
Excellent written and verbal communication.
Preferred skills and qualifications:
BS Degree in logistics, supply-chain management, or a similar discipline.
Expertise in budgeting and cost control
Knowledge of commercial vehicle leasing obligations and expectations
Solid customer service skills
Job Type: Full-time
$65k-105k yearly est. 3d ago
Regional Sales General Manager
Chiron America Inc. 4.2
Regional manager job in Detroit, MI
Job Title: Regional Sales General Manager
Department: Sales
Reports To: Vice President of Sales and Marketing
The Regional sales General Manager is responsible for generating revenue, implementing strategies to increase sales and obtaining new business opportunities by developing and maintaining strong relationships with customers, dealers, and their direct reports. This role will be responsible for the performance of all Regional Sales Managers reporting to them and the performance of their territories. Within this structure the Regional Sales General Manager will be responsible for the effectiveness of agent relationships and the consistency of how CHIRON works with agents to generate sales opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Develop strategies and tactical plans to achieve sales goals and increase market share working in the direct assigned territory and working with the RSMs that report directly to this position.
Drive territory sales and development through regular RSM and customer interaction and by providing information on available products and services.
Provide regular reporting of key account activities, sales win/loss and competitive updates within all territories.
Prepare and present sales presentations to create product understanding/awareness and to ensure these sales materials are applied effectively and consistently across all territories.
Monitor and report on market trends and conditions, competitive products and pricing, sales activities of competitors, existing and new product sales potential, and other related information as appropriate. This information must be pulled from the RSMs reporting to this role.
Identify and properly qualify business and customer opportunities and compile list of prospective sales/leads from all territories.
Manage assigned territories to identify and meet with existing and prospective customers and provide sales presentations and product updates. Support all RSMs to do the same.
Work with Proposal Engineers to quote projects and deliveries, including complete and accurate costings and anticipated savings in production costs through time studies. A balance must be struck between this role and what is expected from the RSMs.
Working with other functional groups, prepare sales contracts and deal sheets according to company procedures.
Prepare reports of business transactions and maintain a database of all quotes for sales review and follow-up. Drive the RSMs to do the same.
Investigate and help resolve customer satisfaction issues. Take charge in all territories so the RSMs may focus on selling and not get bogged down with quality issues. Strike a balance.
Actively manage weekly sales itinerary to adequately cover assigned territory in a time-efficient manner and ensure the RSMs in all territories are doing the same. This role must specifically focus on the sales activities of the RSMs and ensure they are using their time effectively. A balance of “on the road”, in office and other must be achieved and effective.
Prepare sales call reports and monthly 30-60-90 sales forecasts and ensure the RSMs do the same.
Works with and manages Agents and Agent strategies where applicable. This must be done consistently across all territories.
Attend territory trade shows when it makes sense to do so and drive local and regional events to increase brand awareness.
Be 100% accountable to the performance and results generated by all RSMs reporting to this role.
Schedule performance and review meetings with the assigned regional sales managers
TRAVEL:
50 - 80% travel is anticipated. Routine travel to various domestic customer and distributor locations will be required. A valid driver's license and passport are required for this position.
EDUCATION and/or EXPERIENCE:
Bachelor's degree in engineering, sales/marketing, business administration or relevant field.
5 years of experience in the machine tool industry and/or high-volume parts manufacturing industry.
Held a Leadership role in the area of sales for a minimum of five (5) years.
KNOWLEDGE and SKILLS:
Strong leadership and people management skills
Excellent verbal and written communication skills; drives open collaboration.
Strong negotiation and presentation skills
Demonstrated ability to build effective relationships
Highly organized and comfortable with cold calling techniques
Highly self-motivated and self-directed
Excellent time and territory management skills
Proficiency with a CRM
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Adobe
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit; use hands and fingers, handle, or grasp objects and talk or hear. Regularly operates a computer and other office equipment such as printers and copy machines. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, or crouch. The employee must occasionally lift and/or move objects up to 25 pounds.
$56k-78k yearly est. 3d ago
Export Manager
Manpowergroup Talent Solutions 4.7
Regional manager job in Farmington Hills, MI
Serve as Export Control Subject Matter Expert (SME), providing authoritative guidance on U.S. export regulations (EAR, ITAR) and supporting global manufacturing Fortune 500 company's global compliance strategy.
Develop and maintain global export control standards, monitor legal/regulatory changes, and assess their impact on business operations worldwide.
Conduct audits, health checks, and risk analysis while advising business units, central departments, and authorities on compliance requirements.
Require 8+ years of export control experience, a law or associate degree, strong analytical and communication skills, and proven ability to influence and collaborate across all organizational levels.
Opportunity to shape global export control processes in a dynamic, international environment with exposure to cross-border regulations and strategic decision-making.
$51k-69k yearly est. 3d ago
Account Manager
Image360 3.4
Regional manager job in Plymouth, MI
We're growing-and looking for a creative problem-solver to grow with us!
Image360 is hiring a client-focused Account Manager to help businesses turn bold ideas into powerful visual experiences. If you thrive in a fast-paced environment, love building relationships, and want to be part of a team that transforms concepts into custom signage and graphics, we'd love to hear from you.
About the Role:
The Account Manager will serve as the primary liaison between the company and its key clients, ensuring the delivery of exceptional service and fostering long-term relationships. This role focuses on managing large accounts, driving account development, and identifying opportunities for new business growth within assigned territories.
The successful candidate will be responsible for understanding client needs, coordinating internal resources, and delivering tailored solutions that align with client objectives. By maintaining a deep knowledge of the market and competitive landscape, the Account Manager will contribute to the company's strategic sales goals and revenue targets.
Ultimately, this position is critical in sustaining customer satisfaction, expanding account portfolios, and supporting regional sales initiatives at IMAGE360. Plymouth.
Minimum Qualifications:
Bachelor's degree in Business Administration, Marketing, or a related field.
Minimum of 3 years of experience in account management or sales, preferably handling large or national accounts.
Proven track record of meeting or exceeding sales targets and managing key customer relationships.
Strong communication and negotiation skills with the ability to influence decision-makers.
Proficiency in CRM software and Microsoft Office Suite.
Preferred Qualifications:
Exceptional organizational skills with the ability to manage multiple client projects, timelines, and deliverables simultaneously
Proven ability to act as a liaison between clients and internal teams, especially installation crews, ensuring clear communication and smooth execution
Strong attention to detail when coordinating project specs, site requirements, and installation logistics
Ability to anticipate client needs and proactively communicate updates or changes to production and installation teams
Experience scheduling and tracking installations, ensuring deadlines are met and quality standards are upheld
Comfortable working in a fast-paced environment with shifting priorities and client demands
Responsibilities:
Manage and grow large and key customer accounts by building strong, trust-based relationships.
Develop and execute account plans to achieve sales targets and maximize revenue opportunities.
Identify and pursue new business development opportunities within existing and prospective accounts.
Collaborate with inside sales and cross-functional teams to ensure seamless service delivery and customer satisfaction.
Monitor market trends and competitor activities to proactively address client needs and maintain a competitive edge.
Prepare and present regular reports on account status, sales forecasts, and pipeline development to senior management.
Negotiate contracts and pricing agreements in alignment with company policies and client expectations
Work environment
Professional corporate and team-oriented environment.
Onsite work 5 days a week with travel to customer sites when required.
Physical demands
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Standard business hours although some overtime may be required to meet deadlines or manage unexpected issues
Travel required
Regular travel to customer site - mainly Southeast Michigan.
$66k-107k yearly est. 4d ago
Selling General Manager - HME
Wynne Hires, LLC
Regional manager job in Detroit, MI
A Selling General Manager in this role, is responsible for opening a new market location in Detroit, and for hiring a team and growing the business. EXPERIENCE WITH HOME MEDICAL EQUIPMENT, A MUST.
Manage and grow a local market with expertise in (B2C) residential (DME) Durable Medical Equipment
for patient mobility, safety, and independence in the home. As a Selling General Manager, you will
lead your team to earn 5-star customer experience reviews, through consultative in-home sales
appointments, timely installation of new equipment, and responsive service for maintenance and
repairs.
Sales & Marketing Expectations:
• Achieve sales goals for number of appointments, conversation rate and total sales
revenue.
• Timely completion of estimates and contracts with a clear product solution and scope of
work.
• With Shared Services support, lead your team in relationship development with community and
patient referral sources, holding in-services, and hosting events to promote in-home mobility
products.
Operations Responsibilities:
• Review each sale and project to confirm quality standards of product, installation and customer
satisfaction.
• Local vendor management - find and develop relationships with local and regional
subcontractors/vendors as needed.
• Point of Escalation - respond to and resolve escalated situations with customers, systems, and
processes.
• Maintain accurate and adequate inventory for all stocked equipment.
• Manage fleet/vehicle maintenance, repairs and cleanliness.
• Ensure timely response and completion of all service calls; tracking warranty information,
confirming satisfactory completion and billing of all service requests.
Leadership Responsibilities:
• Lead by example with ride-alongs, mentoring, and developing an understanding of each role
(marketing, sales, production).
• Hire, train and develop your team to achieve goals and exceed customer and referral partner
expectations.
• Achieve revenue targets and manage costs to a budget on a monthly, quarterly, and yearly basis,
ensuring net profit goals are met.
• Scale and grow your local market.
• Communicate, educate and ensure team compliance with laws, regulatory agencies, and company
policies.
Required Industry Experience, Skills, and Travel
• Residential Durable Medical Equipment (DME) industry experience required (B2C).
• Proven experience as a successful Sales producer and manager.
• Excellent spoken and written communication skills, presentation skills, and project management skills.
• Strong interpersonal skills and the ability to lead and develop a team.
• Excellent leadership and decision-making skills.
• Financial acumen including understanding of a budget.
• Excellent problem-solving skills.
• Knowledgeable in Microsoft Word, Excel, Outlook, PowerPoint, and Teams.
• Travel up to 10% as needed.
Total Rewards:
• Base salary plus incentive = total compensation of $120,000.
• Benefits include medical insurance, dental insurance, vision care insurance, 401k, employer paid life insurance and long-term disability insurance.
• Paid time off includes paid holidays and three weeks of PTO.
• Training includes virtual and in-person learning and development, product development training,
ongoing support, and the opportunity to grow personally and professionally in an expanding organization.
$120k yearly 1d ago
General Manager
Fourgrounds Coffee
Regional manager job in Plymouth, MI
Fourgrounds General Manager - Fourgrounds Coffee Studio (Plymouth, MI)
About Fourgrounds:
Fourgrounds is a new coffee shop and creative media hub in downtown Plymouth, MI-where craft coffee meets local storytelling. As we prepare for launch, we're hiring a General Manager to lead our team, own operations, and build a best-in-class guest experience. This is a ground-floor opportunity to grow with a unique hybrid concept.
Position Overview:
The General Manager is responsible for all aspects of store operations, from guest service and staff development to inventory management and financial performance. You'll lead a team of baristas and front-of-house staff, while managing costs, enforcing standards, and creating an outstanding environment for customers and employees alike.
Job Responsibilities -
Front of House:
Hire, onboard, train, schedule, and coach a high-performing team
Motivate employees to deliver excellent service
Provide feedback, coaching, and development to team members
Enforce store policies and foster a positive, productive workplace
Maintain a clean, welcoming, and well-organized space
Address guest concerns promptly and professionally
Back of House & Operations:
Oversee all store operations and report to ownership/corporate staff
Manage P&L, meet sales targets, and control labor and operating costs
Maintain accurate par levels, ordering guides, and prep sheets
Ensure consistency in food and beverage quality, following recipes and procedures
Keep inventory and retail coolers organized, stocked, and visually appealing
Maintain high standards for cleanliness, organization, and health code compliance
Oversee sanitation of workstations, tools, and storage areas
Ensure compliance with food safety, health codes, and cash handling policies
Reconcile cash deposits with POS system daily
Coordinate event strategy with WDIV events team/coordinator
Administrative & Strategic Duties:
Create, manage, and adjust team schedules; approve shift changes and fill-in for absences
Provide insights and feedback to ownership; help manage workplace change(s)
Manage employee relations by addressing conflict resolution, performance challenges, and fostering positive interpersonal dynamics.
Represent and promote the Fourgrounds brand in the community
Support cross-functional collaboration with the in-house media studio
Coordinate store operations with local programming staff and daily broadcast of station lifestyle show
Report performance to ownership and help implement operational improvements
Key Qualifications:
3+ years of experience managing a café or restaurant preferred
Strong understanding of café operations, food safety, and customer service
Skilled in balancing supply and demand, ordering, and inventory
Ability to manage multiple priorities in a fast-paced environment
Strong interpersonal, organizational and problem-solving skills
Familiarity with coffee equipment, drinks, and café operations is a plus
Effective leader with experience coaching and mentoring teams professionally
Proficiency in POS systems and basic financial reporting
Skill in maintaining detailed communication and organization in restaurant industry
Positive and enthusiastic attitude
Experienced in managing budgets, costs, and business metrics (sales, labor, profitability, etc.).
ServSafe or food safety certification (or willingness to obtain)
Ability to work full-time including early mornings, evenings, weekends and holidays.
Location & Schedule:
Location: Downtown Plymouth, MI
Schedule: Full-time (Includes mornings, evenings, weekends, and holidays)
No Phone Calls Please
Fourgrounds Coffee is an Equal Opportunity Employer. In addition to complying with the requirements of federal law, Fourgrounds Coffee will comply with applicable state and local laws prohibiting employment discrimination. Any offer of employment is conditional upon the successful completion of a pre-employment drug screening, investigative background check, employment/education verifications and reference checks.
$43k-80k yearly est. 2d ago
General Manager
Variant Partners
Regional manager job in Belleville, MI
General Manager - U.S. Division (Global Manufacturing Group)
Our client, a global manufacturing organization with a profitable and growing U.S. division, is seeking a General Manager to lead the business with full P&L ownership. With strong operations leadership already in place, this role is centered on commercial performance, customer engagement, and strategic growth.
Key Responsibilities:
Lead U.S. strategy and financial performance, including P&L, budgeting, forecasting, and investment planning
Drive the commercial agenda: sales strategy, key account growth, pipeline development, and pricing
Expand new business while deepening senior-level customer relationships, particularly in automotive and adjacent markets
Ensure alignment of commercial goals with operational capabilities in partnership with the Head of Operations
Build and develop a high-performing leadership team; promote a culture of accountability and continuous improvement
Serve as the senior representative with customers, suppliers, and global leadership, ensuring alignment with group strategy
Qualifications:
Bachelor's degree required; MBA preferred
10+ years of progressive leadership experience in manufacturing
Demonstrated success in sales leadership, business development, and key account management
Automotive Tier I or Tier II experience preferred; global or matrixed exposure a plus
Strong strategic thinking, commercial acumen, and leadership presence
If you are interested in exploring this further, please apply to this posting.
$43k-80k yearly est. 2d ago
Regional Service Manager I
Mersino Dewatering LLC 4.1
Regional manager job in Auburn Hills, MI
Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service.
We move water.
Job Summary:
The primary responsibility of the Regional Service Manager I is to ensure that exceptional service is completed on all company equipment every time through the management, direction, training and evaluation of Mersino's Branch and Corporate Service Teams, assuring quality and timeliness of work and minimizing the cost of parts and labor. They shall strive to support the company goals of maintaining a satisfactory green tag/red tag ratio in each branch, minimizing hard down lag times, promoting fleet quality of service to minimize field failures, and promoting the overall fleet quality of appearance. The Regional Service Manager I shall also act as a liaison between Branch Service Managers / Service personnel and the company's Executive Management Team in order to communicate regarding decisions, policies, and all matter that affect the performance and success of the company's service teams.
Typical Duties and Responsibilities:
* Establish Service policies and procedures, ensuring proper training and compliance to assure consistent service department performance at all locations
* Develop and implement standardized expectations for Service Departments, including cleanliness, organization, equipment maintenance, tools, ergonomics, Lean and 6S
* Guide the Branch Service Departments in implementing and maintaining an inventory of parts, tools, and supplies to meet daily service requirements
* Develop and implement company standards for maintenance of equipment and vehicles, as well as quality control processes for repairs completed on all vehicles and equipment
* Develop an audit to evaluate the amount of time employees spend maintaining equipment to identify productivity and staffing issues
* Travel to branch locations to conduct Service Department inspections to ensure that company standards are being met for department standardization, quality of repairs, adherence to policies and procedures, etc.
* Monitor Field Failures in the company's internal system to ensure accurate reporting, and to find opportunities to train with Service Departments to minimize future field failures
* Create a process to set up and stock a new Service Department including all tools, equipment, and supplies needed to work on MERSINO equipment; travel to new branch locations to assist with the Service Department initial set-up
* Work with IT to fully automate all Service Department processes and to ensure that the appropriate service data is being captured, stored, and reported correctly
* Perform audits to ensure that each branch is maintaining records of equipment purchases, repair work, and equipment maintenance through the appropriate tracking systems
* Create a Service Department staffing template to identify which positions are needed and how many people in each position based on business flowing through each branch
* Evaluate Service staffing at each branch on an ongoing basis to ensure appropriate staffing levels
* Partner with Marketing and HR to create an effective recruitment and on-boarding plan for all Service positions
* Establish a Service Employee testing and evaluation process to identify levels of knowledge and to give guidance on how employees should be working to advance their skills
* Develop an annual recurring training schedule to ensure all mechanics are rotated through training with the Corporate Service group on an annual basis
* Prepare and deliver corrective actions as necessary on a timely basis and in accordance with company policy
* Ensure all required OSHA certifications and required safety training courses have been completed and are maintained within each branch location
* Maintain and enforce company safety standards for all Service personnel, and enforce environmental systems and procedures applicable to daily work activities of all Service personnel
* Ensure that The Mersino Way is a guiding document in all daily activities
Qualifications:
* 5 years of project management and supervisory experience in a service/repair setting
* Bachelor's Degree in Diesel and Truck Service Management or related field preferred
* Appropriate equipment repair certifications
* Planning and organizational skills in handling multiple projects
* Ability to read schematics, blueprints and/or technical manuals
* Skills in workflow analysis and management
Specific Expectations:
* Ability to travel up to 75%
* A professional demeanor
* Ability to work effectively with others
* Ability to multi-task in a changing environment
* Ability to work a flexible schedule to meet job requirements
* Excellent written and verbal communication skills
* Strong time management and organizational skills
* Requires intermittent periods during which continuous physical exertion is required such as walking, standing, stooping, climbing, lifting materials or equipment, some of which may be heavy or awkward
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Mersino is an Equal Opportunity Employer/Veterans/Disabled
$65k-113k yearly est. 17d ago
Regional Manager
Total Care Therapy LLC 4.5
Regional manager job in Detroit, MI
Job Description
We are seeking an experienced and dynamic RegionalManager to join our leadership team and oversee multiple outpatient therapy clinics within our growing network. This role is responsible for driving operational excellence, supporting clinical teams, and ensuring the highest standards of patient care across Physical Therapy (PT), Occupational Therapy (OT), and Speech Therapy (ST) services.
About Total Care Therapy (TCT):
Total Care Therapy (TCT) is a therapist-owned and operated company specializing in Physical, Occupational, and Speech Therapy services in assisted and independent living settings. Our mission is to empower individuals to regain their independence through compassionate and high-quality care. At TCT, we cultivate a culture that prioritizes flexibility, personal and professional growth, and a collaborative team spirit. Our commitment to fostering a positive and inclusive culture ensures that every member of our team feels valued and motivated to make a meaningful impact on the lives of those we serve.
What You'll Do:
Provide leadership and support to Clinic Directors and therapy staff across multiple locations.
Ensure clinics deliver high-quality, patient-centered care while meeting regulatory and compliance standards.
Oversee daily operations including staffing, scheduling, and productivity management.
Monitor financial performance, budgets, and key performance indicators (KPIs) for each clinic.
Collaborate with leadership to implement company initiatives, streamline processes, and support business growth.
Build relationships with physicians, referral partners, and community organizations to expand patient reach.
Mentor and develop team members, fostering a culture of collaboration, accountability, and excellence.
What We're Looking For:
Active Michigan Licensed Physical Therapist or Occupational Therapist
5+ years as a Physical Therapist or Occupational Therapist
3+ years of management experience in healthcare, with multi-site leadership strongly preferred.
Solid understanding of therapy operations, reimbursement, and compliance.
Strong leadership, communication, and problem-solving skills.
Willingness to travel regularly within the assigned region.
Why Join Us:
Be part of a mission-driven organization focused on improving lives through rehabilitation therapy.
Lead and grow high-performing teams in a supportive, collaborative environment.
Competitive compensation package with performance incentives.
Comprehensive benefits including health, dental, vision, retirement plan, and paid time off
Professional development and career growth opportunities.
Join our team as a RegionalManager where you can make a meaningful impact on the lives of individuals seeking to regain their mobility and independence!
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$112k-194k yearly est. 21d ago
District Manager - Victoria's Secret - Detroit/Grand Rapids
Victoria's Secret 4.1
Regional manager job in Detroit, MI
Supports delivering sales plan through selling effectiveness and by meeting or exceeding individual sales goals. Selling Effectiveness: * Consistently execute to the selling model * Meet or exceed individual selling goals/expectations * Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail
Telling The Brand Story:
* Support replenishment activities that keep the store full and abundant
* Assist with floorsets, window changes, visual presentations, signage placement, etc. as directed
Operational Excellence:
* Abide by policies and procedures as directed
* Abide by Loss Prevention and safety messages in daily operations
Click here for benefit details related to this position.
Minimum Salary: $100,000.00
Maximum Salary: $147,000.00
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Bachelor's degree preferred or equivalent experience
* at least 5-7 years relevant retail management experience
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$100k-147k yearly 5d ago
Fleet Regional Service Manager - East Coast
Stellantis
Regional manager job in Auburn Hills, MI
The selected candidate for this role must reside on the east coast of the US, or be willing to relocate.
The Mopar Fleet Regional Service Manager (RSM) is the primary point of contact between Stellantis and key fleet accounts with primary goals to drive growth in part sales, retention, and customer satisfaction. The Mopar fleet team serves as the primary interface between Stellantis, its Businesslink dealers and fleet customers who collectively spend well over $100M annually on Mopar and bPro parts in the dealer network. This position presents an exceptional opportunity to develop and implement positive change in a challenging and dynamic aspect of our business. The Fleet RSM will be assigned key fleet customers as well as a geographic area that will be a primary area for them to conquest business as well as work with Businesslink CJDR dealers. The RSM will be key to executing strategies developed at the HQ and Regional level designed to engage dealers and fleets to maximize profit and success in all aspects of our Aftersales operations. Additionally, this position works to grow Mopar's Centralized Billing program (Servicenet) that supports fleets seeking a more convenient way to do business with our dealer network. This program is crucial to departmental success as it invoices >$300M of parts and labor and drives loyalty and retention.
Qualified candidates must excel at developing relationships and being self-motivated. They must also balance the requests of fleet customers, support and consult with the dealer network, and manage priorities of the headquarters team. This position also supports urgent requests of high-profile fleet customers with the ability to think quickly and outside the box to accomplish requests.
Job responsibilities include but are not limited to:
· Develop plans to improve fleet customer satisfaction and reduce vehicle downtime in the dealer network.
· Conduct and lead regular meetings with key fleets gathering insights and addressing concerns that lead to improved retention and growing part sales.
· Execute parts sales initiatives that will drive increased parts revenue through wholesale and retail channels. Conquest new customers with Mopar and bpro offerings.
· Lead strategies to grow Servicenet billing and recoveries including customer loyalty, customer conquest and expansion into the Independent Aftermarket.
· Facilitate the flow of information, ensuring that requests from HQ are accurately communicated to the assigned dealer network and that field needs and feedback are effectively relayed to HQ.
· Support and partner with the Fleet Sales organization to demonstrate a cohesive sales and service partnership with the fleet.
· Analyze reporting to assess identify trends, and recommend improvements tailored to each fleet's unique needs.
· Consult dealer network on key fleet business opportunities in their market area as well as tactics to improve fleet downtime and offerings.
The ideal candidate will excel in developing relationships, being a self-motivated worker and being part of a growing team. They must excel in taking complex situations and programs and adapting them for use across all levels of experience and knowledge. The role will require strong organizational and project management skills. This individual will be accountable for part sales to fleet and must be proactively seeking methods to grow the business through a close relationship with fleets and collaborating with internal departments.
$84k-144k yearly est. 3d ago
Regional Manager
Ubreakifix 3.6
Regional manager job in Royal Oak, MI
Job Description
Step into a leadership role with UBREAKIFIX as a RegionalManager, where you'll champion a team dedicated to keeping people connected through tech repairs. You'll be at the forefront of driving success, fostering a culture that prioritizes teamwork, stellar customer experiences, and continuous growth. At ubreakifix, we value your leadership and provide the resources you need to make a lasting impact. Competitive pay, comprehensive benefits including health and vision coverage, and paid time off are just the start.
We're committed to your career development with opportunities for professional growth and a supportive environment that celebrates your contributions. Join us in shaping the future of tech repair services, where your expertise will help guide our teams to new heights and ensure our customers always receive the best. Let's tackle challenges together and achieve great things.
Compensation:
$60,000 - $63,000 yearly
Responsibilities:
Territory Management
Analyze sales data to identify top opportunities.
Build strong field relationships and align strategies with client business plans.
Use store and district insights to drive sales actions.
Manage an activity calendar to maximize results.
Provide regular touchpoints and training to high-volume locations.
Meet all growth goals set by Sales Leadership
Collaboration Influence
Share trends, growth opportunities, and best practices with internal partners.
Support the development and execution of client sales strategies.
Recommend action plans based on ongoing needs assessments.
Integrate and update protection plan training within client programs.
Client Education Training
Partner with senior client leaders to recommend improvement strategies.
Facilitate client-specific training to boost protection plan sales.
Coordinate training logistics and secure store leadership support.
Deliver executive summaries at client meetings.
Clearly communicate protection plan features and benefits.
Qualifications:
Experience in leading and managing multiple retail locations, ensuring consistent performance and customer satisfaction.
Proven track record of developing and executing strategic plans that drive regional growth and enhance service delivery.
Ability to inspire and mentor teams, fostering a culture of continuous improvement and innovation.
Strong analytical skills to monitor performance metrics and identify opportunities for improvement.
Excellent communication skills to collaborate effectively with cross-functional teams and align regional objectives with company-wide goals.
Demonstrated ability to ensure compliance with company policies and industry regulations, maintaining high standards of operation.
Experience in supporting team members' professional development, creating a positive and inclusive work environment.
About Company
Why Join UBreakiFix?
At ubreakifix, our teams help people stay connected by repairing the tech that powers their lives. You'll join a culture that values teamwork, customer experience, and growth - while having the opportunity to support processes that directly impact the business.
Competitive Pay
Benefits: Comprehensive health, vision, dental coverage, and paid time off.
Growth: Professional development opportunities and a culture that supports career advancement.
$60k-63k yearly 3d ago
Fleet Regional Service Manager - East Coast
FCA Us LLC 4.2
Regional manager job in Auburn Hills, MI
The selected candidate for this role must reside on the east coast of the US, or be willing to relocate.
The Mopar Fleet Regional Service Manager (RSM) is the primary point of contact between Stellantis and key fleet accounts with primary goals to drive growth in part sales, retention, and customer satisfaction. The Mopar fleet team serves as the primary interface between Stellantis, its Businesslink dealers and fleet customers who collectively spend well over $100M annually on Mopar and bPro parts in the dealer network. This position presents an exceptional opportunity to develop and implement positive change in a challenging and dynamic aspect of our business. The Fleet RSM will be assigned key fleet customers as well as a geographic area that will be a primary area for them to conquest business as well as work with Businesslink CJDR dealers. The RSM will be key to executing strategies developed at the HQ and Regional level designed to engage dealers and fleets to maximize profit and success in all aspects of our Aftersales operations. Additionally, this position works to grow Mopar's Centralized Billing program (Servicenet) that supports fleets seeking a more convenient way to do business with our dealer network. This program is crucial to departmental success as it invoices >$300M of parts and labor and drives loyalty and retention.
Qualified candidates must excel at developing relationships and being self-motivated. They must also balance the requests of fleet customers, support and consult with the dealer network, and manage priorities of the headquarters team. This position also supports urgent requests of high-profile fleet customers with the ability to think quickly and outside the box to accomplish requests.
Job responsibilities include but are not limited to:
· Develop plans to improve fleet customer satisfaction and reduce vehicle downtime in the dealer network.
· Conduct and lead regular meetings with key fleets gathering insights and addressing concerns that lead to improved retention and growing part sales.
· Execute parts sales initiatives that will drive increased parts revenue through wholesale and retail channels. Conquest new customers with Mopar and bpro offerings.
· Lead strategies to grow Servicenet billing and recoveries including customer loyalty, customer conquest and expansion into the Independent Aftermarket.
· Facilitate the flow of information, ensuring that requests from HQ are accurately communicated to the assigned dealer network and that field needs and feedback are effectively relayed to HQ.
· Support and partner with the Fleet Sales organization to demonstrate a cohesive sales and service partnership with the fleet.
· Analyze reporting to assess identify trends, and recommend improvements tailored to each fleet's unique needs.
· Consult dealer network on key fleet business opportunities in their market area as well as tactics to improve fleet downtime and offerings.
The ideal candidate will excel in developing relationships, being a self-motivated worker and being part of a growing team. They must excel in taking complex situations and programs and adapting them for use across all levels of experience and knowledge. The role will require strong organizational and project management skills. This individual will be accountable for part sales to fleet and must be proactively seeking methods to grow the business through a close relationship with fleets and collaborating with internal departments.
$84k-144k yearly est. 3d ago
District Manager - Detroit
The Gap 4.4
Regional manager job in Novi, MI
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As a District Manager, you lead a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. You are accountable to drive consistent, high performance across all initiatives, and for ensuring consistency between your stores as measured by the P&L and other reports.
What You'll Do
* Attract, hire, develop and retain the best team to meet both short and long-term business goals.
* Monitor performance and consistently followup to ensure results are delivered.
* Develop individual and team performance & capabilities via clear expectations, intentional conversations, meaningful recognition and accountability.
* Foster and maintain an inclusive and collaborative work environment.
* Identify themes in product performance across your portfolio and create a district merchandising plan to excel performance utilizing data points, strategy and seasonality
* Lead effective store visits focused on driving behaviors which enable the team to consistently deliver results in all areas of the business.
* Identify and use multiple ways to achieve goals when confronted with obstacles; plan for contingencies.
* Identify and solve problems with sustainable solutions
* Maintain a keen awareness of the external market and competition
* Ensure stores are operating in compliance with all Gap Inc. policies and procedures
Who You Are
* Demonstrated ability to drive results; execute based upon direction and manage multiple, competing priorities
* Demonstrated ability to build merchandising capability and coach to sustain merchant strength in stores
* Demonstrated ability to build diverse, high performing teams with an inclusive environment
* Demonstrated ability to deliver an exceptional customer experience via all channels
* Demonstrated ability to continually embrace challenges, take risks, learn fast and enable change.
* Demonstrated ability to achieve beyond what is expected, and take actions or use improvements or learnings to exceed existing goals.
* College degree preferred.
* 3+ year's multi-unit, high volume, complex business leadership preferred.
* Flexible to work days, nights, weekends and holidays to meet the needs of the business.
* Ability to travel overnight and/or between stores as required.
* Ability to lift and carry 30lbs.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
$102k-176k yearly est. 29d ago
Regional Branch Manager
Etna Shared Services
Regional manager job in Wixom, MI
Job Description
Join the team that has been powering growth and an excellent reputation for over 60 years!
Etna Supply is an industry leader in plumbing, heating, underground, municipal, and fire protection wholesale distribution throughout Michigan, Indiana, Ohio, and Wisconsin. We are committed to sound financial principles, building partnerships that foster teamwork, and striving for continuous improvement. We are dedicated to fairness, integrity, and respect.
What We Offer:
Competitive compensation, benefits, company car, and yearly bonus structure.
5 different lines of business and 2 subsidiaries that provide company stability through diversification.
Professional development opportunities to support your growth.
A collaborative and inclusive work environment that values your contributions.
The fun challenge of working in a fast-paced, multi-location, diverse business function environment.
Join us as a Regional Branch Manager and take the lead in shaping the success of multiple branches! You'll drive growth, boost efficiency, and inspire teams while ensuring top-notch customer experiences. If you're a strategic leader who thrives on building high-performing teams and delivering results, this is your chance to make a big impact. This position supports multiple locations, including Wixom, Flint, Ann Arbor, Toledo, Detroit, Chesterfield, and Oklahoma City (UTS Division).
Essential Duties & Responsibilities
Lead and support Branch Managers to achieve regional goals.
Drive profitability, growth, and efficiency across multiple branches.
Deliver a consistent, outstanding customer experience.
Recruit, mentor, and develop high-performing teams.
Partner across departments to improve processes and maximize results.
Ensure safety, compliance, and alignment with company values.
Champion continuous improvement and best practices in operations.
Act as the key connection between frontline teams and senior leadership.
Knowledge, Skills & Abilities
Proven leadership skills with the ability to inspire and motivate teams.
Strong business acumen, including understanding P&L and operational metrics.
Excellent communication and relationship-building abilities at all levels.
Problem-solving mindset with a focus on efficiency and continuous improvement.
Ability to balance big-picture strategy with day-to-day operational detail.
Knowledge of safety, compliance, and industry best practices.
Proficiency with Microsoft Office Suite; experience with ERP or business systems a plus.
Flexibility to travel within the region as needed.
Education, Experience, Licenses
Associate's degree in business, Supply Chain, or related field - or equivalent experience.
3+ years as a Branch Manager or similar leadership role.
5+ years of supervisory experience preferred.
Operations and customer service background strongly desired; industry experience a plus.
Valid driver's license with acceptable driving record required.
Physical Demands & Work Environment
This role is primarily office-based with regular visits to branches. You'll spend time both at a desk and on the floor, engaging with teams and operations. Expect occasional lifting (up to 50 lbs), walking, standing, and travel within the region. A safe, professional, and team-focused environment is at the heart of our workplace.
$77k-126k yearly est. 14d ago
Automotive Tool Sales/Route Manager - Full Training
Mac Tools 4.0
Regional manager job in Southfield, MI
Invest in Your Success with Mac Tools
Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle.
As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds.
Key Benefits of Mac Tools Franchise Ownership
Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada.
Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more.
World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters.
Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc.
Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world.
Financial Flexibility: Explore various financing options to fit your needs.
Financial Requirements
To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options.
Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases.
Ready to Take the Next Step?
Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise?
Complete our quick mobile application to start your journey towards financial independence.
Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand.
Mac Tools , a division of Stanley Black & Decker Inc.
5195 Blazer Parkway
Dublin, Ohio 43017
$45k-51k yearly est. 13d ago
Fleet Regional Service Manager - East Coast
Stellantis Nv
Regional manager job in Auburn Hills, MI
The selected candidate for this role must reside on the east coast of the US, or be willing to relocate. The Mopar Fleet Regional Service Manager (RSM) is the primary point of contact between Stellantis and key fleet accounts with primary goals to drive growth in part sales, retention, and customer satisfaction. The Mopar fleet team serves as the primary interface between Stellantis, its Businesslink dealers and fleet customers who collectively spend well over $100M annually on Mopar and bPro parts in the dealer network. This position presents an exceptional opportunity to develop and implement positive change in a challenging and dynamic aspect of our business. The Fleet RSM will be assigned key fleet customers as well as a geographic area that will be a primary area for them to conquest business as well as work with Businesslink CJDR dealers. The RSM will be key to executing strategies developed at the HQ and Regional level designed to engage dealers and fleets to maximize profit and success in all aspects of our Aftersales operations. Additionally, this position works to grow Mopar's Centralized Billing program (Servicenet) that supports fleets seeking a more convenient way to do business with our dealer network. This program is crucial to departmental success as it invoices >$300M of parts and labor and drives loyalty and retention.
Qualified candidates must excel at developing relationships and being self-motivated. They must also balance the requests of fleet customers, support and consult with the dealer network, and manage priorities of the headquarters team. This position also supports urgent requests of high-profile fleet customers with the ability to think quickly and outside the box to accomplish requests.
Job responsibilities include but are not limited to:
* Develop plans to improve fleet customer satisfaction and reduce vehicle downtime in the dealer network.
* Conduct and lead regular meetings with key fleets gathering insights and addressing concerns that lead to improved retention and growing part sales.
* Execute parts sales initiatives that will drive increased parts revenue through wholesale and retail channels. Conquest new customers with Mopar and bpro offerings.
* Lead strategies to grow Servicenet billing and recoveries including customer loyalty, customer conquest and expansion into the Independent Aftermarket.
* Facilitate the flow of information, ensuring that requests from HQ are accurately communicated to the assigned dealer network and that field needs and feedback are effectively relayed to HQ.
* Support and partner with the Fleet Sales organization to demonstrate a cohesive sales and service partnership with the fleet.
* Analyze reporting to assess identify trends, and recommend improvements tailored to each fleet's unique needs.
* Consult dealer network on key fleet business opportunities in their market area as well as tactics to improve fleet downtime and offerings.
The ideal candidate will excel in developing relationships, being a self-motivated worker and being part of a growing team. They must excel in taking complex situations and programs and adapting them for use across all levels of experience and knowledge. The role will require strong organizational and project management skills. This individual will be accountable for part sales to fleet and must be proactively seeking methods to grow the business through a close relationship with fleets and collaborating with internal departments.
Basic Qualifications:
* Bachelor's degree in Business, Automotive, Marketing, Finance, Engineering, or similar discipline
* 5+ years of experience in Part Sales, Marketing, Operations, or working with fleet customers
* Proven leadership capabilities
* Proven problem solving and analytical skills
* Capability to review, understand and analyze data from a business analytics standpoint
* Self-starter with ability to multi-task and take ownership of programs
* Excellent verbal and written communication skills
* Experienced presenter and public speaker
* Advanced user of Microsoft business tools including advanced Excel skills, and PowerPoint experience
* Robust understanding of Dealership Operations
* Must reside on the east coast of the US or be willing to relocate
Preferred Qualifications:
* MBA
* Experience in project/program management
* Automotive/Dealership retail or aftermarket experience
* Mopar or OEM Field Experience
$84k-144k yearly est. 11d ago
Regional Service Manager I
Mersino Dewatering LLC 4.1
Regional manager job in Davison, MI
Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service.
We move water.
Job Summary:
The primary responsibility of the Regional Service Manager I is to ensure that exceptional service is completed on all company equipment every time through the management, direction, training and evaluation of Mersino's Branch and Corporate Service Teams, assuring quality and timeliness of work and minimizing the cost of parts and labor. They shall strive to support the company goals of maintaining a satisfactory green tag/red tag ratio in each branch, minimizing hard down lag times, promoting fleet quality of service to minimize field failures, and promoting the overall fleet quality of appearance. The Regional Service Manager I shall also act as a liaison between Branch Service Managers / Service personnel and the company's Executive Management Team in order to communicate regarding decisions, policies, and all matter that affect the performance and success of the company's service teams.
Typical Duties and Responsibilities:
Establish Service policies and procedures, ensuring proper training and compliance to assure consistent service department performance at all locations
Develop and implement standardized expectations for Service Departments, including cleanliness, organization, equipment maintenance, tools, ergonomics, Lean and 6S
Guide the Branch Service Departments in implementing and maintaining an inventory of parts, tools, and supplies to meet daily service requirements
Develop and implement company standards for maintenance of equipment and vehicles, as well as quality control processes for repairs completed on all vehicles and equipment
Develop an audit to evaluate the amount of time employees spend maintaining equipment to identify productivity and staffing issues
Travel to branch locations to conduct Service Department inspections to ensure that company standards are being met for department standardization, quality of repairs, adherence to policies and procedures, etc.
Monitor Field Failures in the company's internal system to ensure accurate reporting, and to find opportunities to train with Service Departments to minimize future field failures
Create a process to set up and stock a new Service Department including all tools, equipment, and supplies needed to work on MERSINO equipment; travel to new branch locations to assist with the Service Department initial set-up
Work with IT to fully automate all Service Department processes and to ensure that the appropriate service data is being captured, stored, and reported correctly
Perform audits to ensure that each branch is maintaining records of equipment purchases, repair work, and equipment maintenance through the appropriate tracking systems
Create a Service Department staffing template to identify which positions are needed and how many people in each position based on business flowing through each branch
Evaluate Service staffing at each branch on an ongoing basis to ensure appropriate staffing levels
Partner with Marketing and HR to create an effective recruitment and on-boarding plan for all Service positions
Establish a Service Employee testing and evaluation process to identify levels of knowledge and to give guidance on how employees should be working to advance their skills
Develop an annual recurring training schedule to ensure all mechanics are rotated through training with the Corporate Service group on an annual basis
Prepare and deliver corrective actions as necessary on a timely basis and in accordance with company policy
Ensure all required OSHA certifications and required safety training courses have been completed and are maintained within each branch location
Maintain and enforce company safety standards for all Service personnel, and enforce environmental systems and procedures applicable to daily work activities of all Service personnel
Ensure that The Mersino Way is a guiding document in all daily activities
Qualifications:
5 years of project management and supervisory experience in a service/repair setting
Bachelor's Degree in Diesel and Truck Service Management or related field preferred
Appropriate equipment repair certifications
Planning and organizational skills in handling multiple projects
Ability to read schematics, blueprints and/or technical manuals
Skills in workflow analysis and management
Specific Expectations:
Ability to travel up to 75%
A professional demeanor
Ability to work effectively with others
Ability to multi-task in a changing environment
Ability to work a flexible schedule to meet job requirements
Excellent written and verbal communication skills
Strong time management and organizational skills
Requires intermittent periods during which continuous physical exertion is required such as walking, standing, stooping, climbing, lifting materials or equipment, some of which may be heavy or awkward
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Mersino is an Equal Opportunity Employer/Veterans/Disabled
How much does a regional manager earn in Pontiac, MI?
The average regional manager in Pontiac, MI earns between $59,000 and $164,000 annually. This compares to the national average regional manager range of $62,000 to $152,000.