Regional One Health jobs - 229 jobs

Responsible for the accurate and timely processing of patient accounts related to billing, collections and reimbursements service for The Regional Medical Center in accordance with PFS standards, policies and procedures. Responsible for making the required number and acceptable quality of collection calls per day to obtain the required completion rate. Demonstrates a level of accountability to ensure data and codes are not changed on claims prior to submission. Gathers all information necessary to process patient claims. Ensures that daily productivity standards, billing and re-billing files are met to obtain the required completion rate. What you will do Performs billing, collections and reimbursement services. * Ensures that all required financial/demographic information is secured. * Provides monitoring, follow-up, and research of all assigned patient accounts as required to maintain accurate records pertaining to patient and/or account information. * Provides courteous and professional customer service at all times. Reviews erroneous claims and researches Commercial guidelines to ensure corrections, adjustments, and proper modifications to claims in accordance with documented billing procedures. * Responds to patient and insurance company complaints, correspondence, inquiries and requests for information by analyzing charges and bill and contracted arrangements, determining billing errors. * Contacts clinical departments and HIM to obtain information to determine claim integrity and works with department to resolve claims. * Provides continuous updates and information to PFS management regarding ongoing errors, payer related issues, registration issues and other controllable related activities affecting reimbursement and payment methodology. Maintains an active working knowledge of all Governmental Mandated Regulations as it pertains to claims submission. * Ensures successful implementation of Governmental Regulatory Billing changes, including but not limited to Medicare OPPS effective August 1, 2000. * Performs the necessary research in order to determine proper governmental requirements prior to claims submission. * Collects balance owed from third party payers in accordance with state and federal laws governing collection practices. * Maintains an active working knowledge of all billing and reimbursement requirements by Payer. * Continuously receives updates and information regarding challenges and newly revised billing and reimbursement practices to ensure compliance. Ensures daily productivity standards are met and daily billing and re-bill files are cleared in accordance with documented procedure. * Biller - 120 accounts per day. * Collector - 45 accounts per day. * Validator - 80 accounts per day. * Ensures all correspondence, rejected claims and returned mail is worked within 48 hours of receipt during workdays. * Ensures daily EOBs, reports and appeal files are cleared within 48 hours of receipt during workdays. * Ensures business service requests are worked and documented within 24 hours of receipt during workdays. * Reviews and resolves claims that are suspended daily in electronic billing terminals in accordance with PFS procedure. * Works all discount applicable generated reports, providing proper documentation and making necessary corrections within 48 hours of receipt during workdays. * Ensures claims are submitted timely and no filing deadlines are received. Ensures quality standards are met and proper documentation regarding patient accounting records. * Identifies and forwards proper account denial information to the designated departmental liaison. * Dedicates efforts to ensure a proper denial resolution and timely turnaround. * Makes appropriate corrections to the BAR tables to ensure system calculated contractual adjustments are accurate. * Reviews all payments received to verify accuracy by evaluating the claim, account level charge information, contact and payment terms in accordance with Reimbursement Verification Procedure. * Ensures collection efforts are thorough and ethical to accomplish overall departmental objectives related to outstanding balances. Works collaboratively and cohesively with the team to assist in keeping workload evenly distributed. * Works with PFS Managers to assess the educational needs of associates and provides the necessary training and education on transactional processes. * Ensures consistent, open and honest communication with PFS Director and/or Managers regarding findings, recommendations and other financial opportunities. * Attends and participates in daily team briefings, metrics tracking and prompt resolution of Issues, Problems and Opportunities Qualifications High School Diploma Or equivalent. Required Minimum 2 years experience Experience in facility reimbursement (hospital billing, insurance collection, hospital payment validation preferred) and reimbursement verification and/or refunds for government and/or commercial insurances. Required and College education, previous insurance company claims experience and/or health care billing experience may be considered in lieu of hospital experience. Required Physical Demands Standing - Occasionally Walking - Occasionally Sitting - Constantly Lifting - Rarely Carrying - Rarely Pushing - Rarely Pulling - Rarely Climbing - Rarely Balancing - Rarely Stooping - Rarely Kneeling - Rarely Crouching - Rarely Crawling - Rarely Reaching - Rarely Handling - Occasionally Grasping - Occasionally Feeling - Rarely Talking - Constantly Hearing - Constantly Repetitive Motions - Frequently Eye/Hand/Foot Coordination - Frequently Regional One Health is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. The Pharmacist provides prescribed medications and other pharmaceuticals as required for patient care in accordance with professional standards and practices. Ensures proper storage and distribution of drugs. Advises and relates drug information within the limits of professional practice. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview The Pharmacist provides prescribed medications and other pharmaceuticals as required for patient care in accordance with professional standards and practices. Ensures proper storage and distribution of drugs. Advises and relates drug information within the limits of professional practice. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. What you will do Processes orders and prescriptions to provide medications and pharmaceutical supplies ordered by physicians and authorized medical practitioners. Provides clinical expertise to evaluate and improve drug usage and therapeutic outcomes. Advises physicians, healthcare staff, students, and patients in the safe administration of medication. Follows established procedures for medication safety, ensures compliance with regulatory requirements, quality standards, compliance activities, and policies and procedures. Performs other job functions as assigned or requested. Education/Formal Training Requirements Bachelor's Degree Pharmacy Work Experience Requirements No prior work experience Licenses and Certifications Requirements Pharmacist Mississippi - Mississippi Board of Pharmacy Pharmacist Tennessee - Tennessee Board of Pharmacy Knowledge, Skills and Abilities Understands and interprets complex written materials and technical reports. Demonstrates exceptional customer service and ability to interact effectively with physicians, patients, and the healthcare staff. Ability to work with information systems, automated and technical pharmacy equipment. Demonstrated ability to work independently and to consistently exercise sound judgment and initiative in a wide range of circumstances. An effective planner with strong skills in scheduling and organizing work flows. Supervision Provided by this Position Guides the daily activities of pharmacy technicians and/or students in the assigned work area. Physical Demands The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently. The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. Frequent invasive and non-invasive patient contact. Exposure to patient body fluids as well as exposure to hazardous or poisonous materials. Ability to react quickly to emergency situations. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. The Medical Laboratory Scientist I is responsible for performing, evaluating, and reporting of technical laboratory procedures on patient specimens for use in the diagnosis and treatment of disease. Follows established procedures to ensure laboratory quality control and compliance with professional standards of practice. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview The Medical Laboratory Scientist I is responsible for performing, evaluating, and reporting of technical laboratory procedures on patient specimens for use in the diagnosis and treatment of disease. Follows established procedures to ensure laboratory quality control and compliance with professional standards of practice. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. What you will do Performs accurate and appropriate testing of specimens received in the laboratory, according to established laboratory protocol and procedures. Reports test results in a timely manner according to established laboratory protocols. Follows established procedures for laboratory quality control, ensures compliance with regulatory requirements, quality standards, compliance activities, and policies and procedures. Effectively manages resources such as productivity, supplies, instruments and equipment. Plans work and completes job responsibilities in an efficient and productive manner. Education Qualifications Bachelor's Degree Laboratory Technology Bachelor's Degree Natural Science Skills and Abilities Basic knowledge of laboratory procedures and instrumentation. Ability to effectively relate and communicate with internal and external customers. Basic knowledge of laboratory information systems. Ability to organize tasks and projects work without close supervision to complete tasks. Licenses and Certifications AMT Medical Laboratory Scientist - American Medical Technologists Medical Technologist - American Society of Clinical Pathologists AAB Medical Technologist - American Association of Bioanalyst International Medical Laboratory Scientist - American Society of Clinical Pathologists Medical Technologist Tennessee Department of Health - Medical Laboratory Board Supervision Provided by this Position There are no supervisory or lead responsibilities assigned to this job, except that the incumbent may occasionally demonstrate various job responsibilities to other Associates. The incumbent may observe and instruct student technologists. Physical Demands The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently. The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. Frequent invasive and non-invasive patient contact. Exposure to patient body fluids as well as exposure to hazardous or poisonous materials. Ability to react quickly to emergency situations. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. Formulates and implements optimal nutrition therapy and evaluates outcomes for assigned patients at Le Bonheur Children's Hospital. Coordinates nutritional care with other disciplines. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Formulates and implements optimal nutrition therapy and evaluates outcomes for assigned patients at Le Bonheur Children's Hospital. Coordinates nutritional care with other disciplines. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. What you will do Provides the Nutrition Care Process. Formulates and implements pediatric specialty medical nutrition therapy plan of care. Documents in accordance with policy, procedure, and clinical practice guidelines. Understands and documents face to face and telehealth charging practices with subsequent input into the electronic charging system. Screens, triages, and prioritizes medical nutrition therapy consults for all age groups (neonates, infants, pediatrics, adolescent, and adult.) Completes nutrition assessments and identifies nutrition diagnosis/problem(s). Identifies and documents differing malnutrition indicators in the following groups: neonates, pediatrics, and adults. Monitors formula orders and calculates special recipes with or without additives for milk tech staff. Identifies and integrates trends in anthropometic indices and biochemical data, implications of diagnostic tests and therapeutic procedures. Performs pediatric nutrition focused physical findings to evaluate nutritional status throughout the lifecycle. Performs and ensures proper athropometric data and proper measuring techniques, including pediatric specific head circumference, segmental length, and recumbent length, and applies values to appropriate growth charts. Serves as resource for multidisciplinary team on proper anthropometric measuring techniques and equipment. Performs increased frequency of monitoring and adjusts pediatric plan of care, as pediatric patients can become malnourished quickly. Implements nutrition plan of care and works collaboratively with foodservice staff and milk techs to ensure conformance and continuation of said plan. Functions as an integral member of the clinical interdisciplinary team and the Nutrition Therapy team. Navigates wide network of pediatric formulas and additives and the corresponding companies to ensure tolerance and availability and patients fincial resources. Works with case management and social work to identify available resources for formula supplies between WIC, insurance, and community programs. Documents need for each resource, how much will come from each resource, and assists with document completion for insurance, DME and community resource formula coverages. Identifies goals and provides age-specific, culturally appropriate nutrition counseling and education to patients and their families/caregivers throughout the lifecycle. Uses evidence-based nutrition practice guidelines and appropriate instructional methods and tools based on appropriate age groups. Documents in medical record patient's and/or caregiver comprehension and anticipated compliance with nutrition guidelines in measurable terms. Completes Ad Hoc charting for in-patient. Calculates special formula recipes for home and modifies as needed. Completes education with pt/caregivers, and documents formula education in the EMR. Monitors, trouble shoots, and communicates outpatient issues and nutrition plan of care in EMR messaging when patients are between outpatient appointments and/or inpatient admissions. Demonstrates professional development and leadership. Demonstrates performance measurement and quality improvement. Performs other job functions as assigned or requested. Education/Formal Training Requirements Bachelor's Degree Dietetics Master's Degree Dietetics Work Experience Requirements 1-3 years experience as a registered dietitian. Licenses and Certifications Requirements Registered Dietitian/Nutritionist - Commission on Dietetic Registration Licensed as a Dietitian/Nutritionist in the state where work is performed Knowledge, Skills and Abilities Knowledge of the Nutrition Care Process and ability to apply all steps of the process. Comprehensive knowledge and application of nutrition services and medical nutrition therapy, specifically related to pediatrics. Comprehensive knowledge, application, and advancement of formularies for preterm, infant, preschool, school age, adolescent, adult, and metabolic and other disease specialty formulas Complex understanding and application of growth velocity and estimated needs for multiple age groups (premature, toddler, preschool, school age, adolescent, and adult) with differing growth rates to maximize medical nutrition therapy plan of care. Critical thinking to integrate facts, informed opinions, active listening, and observations. Decision making, problem solving, and collaboration skills. Ability to communicate effectively in both written and verbal form to patients, public, hospital and medical staff, and physicians. Ability to function independently on assigned patient care units. Ability to counsel and educate others. General knowledge of nutrient analysis, word processing, and spreadsheet software. Supervision Provided by this Position There are no supervisory responsibilities assigned to this position. Physical Demands The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently. The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.

Responsible for an ambitious fundraising plan. The Development Officer- Major Gifts Officer will create and manage a portfolio of approximately 150 major gift prospects. As part of the Foundation team, this position is responsible for identifying, cultivating, soliciting, and stewarding high net worth prospects - with a focus on gifts at the $5,000 plus level. Both through maximizing our existing high net worth donor base, and finding and attracting new major donors, the Major Gifts Officer will do what it takes to grow philanthropic contributions to allow the foundation to increase its impact. In the future, this position will be responsible for supervising and managing other major gift officers. What you will do Develops a comprehensive marketing and communications strategy and all communication, marketing, and solicitation strategies to increase donor support. Creates and implements an overall plan to identify, cultivate, and solicit contributions that will increase the number of donors (primarily focused on major annual/monthly donations). Manages a portfolio of active donors, reconnect with lapsed donors, and identify and cultivate new donor prospects. Drives growth in philanthropic giving through personal interactions, a robust marketing and communications strategy, fundraising campaigns, and foundation special events. * Works alongside foundation staff, board members, and volunteers to identify, cultivate, and solicit contributions that will increase the number of active donors * Works with foundation staff and board members to improve donor engagement and grow the number of active donors supporting Regional One Health Foundation. Primary point person for developing and sending out regular communications to donor prospects, donors, board members, and volunteers. Manages the Regional One Health Employee Giving campaign, and promoting and fundraising for special events. Assists with the communications and fundraising for special events. Qualifications Bachelor's Degree Required Major in fundraising marketing/communications Preferred Minimum 2 years experience in fundraising. Required At least 1 year experience of marketing and communications experience with demonstrated success in improved donor/client engagement. Preferred health care or university environment with demonstrated success in major gift fundraising. Preferred Interested applicants MUST apply via the Regional One Jobs Website: **********************************************************************************************

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. The Registered Respiratory Therapist (RRT) is responsible for the standard and advanced respiratory care procedures for patients suffering from various cardiopulmonary disorders and for performing other examinations and procedures as directed. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview The Registered Respiratory Therapist (RRT) is responsible for the standard and advanced respiratory care procedures for patients suffering from various cardiopulmonary disorders and for performing other examinations and procedures as directed. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. What you will do Performs routine respiratory therapy procedures including IPPB, O2 therapy, and humidity/aerosol therapy in an assigned area on patients. Establishes and maintains ventilation and airway care for assigned patients and provides ventilatory support to patients receiving cardiopulmonary resuscitation. Performs advanced respiratory care techniques, including but not limited to: invasive pressure monitoring, including ICP, pulmonary artery catheters, cardiac output determinations, administration of Nitric Oxide, and other gases. Assists physician in insertion of catheters as needed. Performs arterial blood gas collection through line draws or punctures. Performs patient assessment and reassessment through observation of the patient, clinical data gathering, response to therapy and reports findings accurately making referrals to appropriate disciplines as needed. Provides educational development through guidance and teaching and serves as a technical resource person to the patient, patient's family, physician, students and other hospital staff regarding respiratory care procedures. Recognizes and reacts appropriately to environmental safety factors and performs preventative and routine maintenance on respiratory care equipment and instruments. Participates in departmental/hospital continuous improvement opportunities. Education/Formal Training Requirements Technical Degree or Diploma Respiratory Care Associate's Degree Respiratory Care Work Experience Requirements No prior work experience Licenses and Certifications Requirements BASIC LIFE SUPPORT - American Heart Association Neonatal Resuscitation Program Certification - American Academy of Pediatrics Pediatric Advanced Life Support - American Heart Association Reistered Respiratory Therapist - National - National Board for Respiratory Care Registered Respiratory Therapist - Arkansas - Arkansas State Medical Board Registered Respiratory Therapist - Mississippi - National Board for Respiratory Care Registered Respiratory Therapist - Tennessee - Tennessee Board of Respiratory Care Knowledge, Skills and Abilities Ability to understand and prepare moderately complex written materials, such as patient records. Ability to communicate verbally with Associates, physicians, and other outside professionals. Ability to work without close supervision and to exercise independent judgment. Ability to organize multiple tasks and projects and maintain control of work flow. Supervision Provided by this Position There are no supervisory or lead responsibilities assigned to this job, except that the incumbent may demonstrate various job responsibilities to other Associates or respiratory care students. Physical Demands Invasive and non-invasive patient contact throughout shift. Possible exposure to patient body fluids. Ability to react quickly in emergency situations. The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently. The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.

Under general supervision and according to established policies and procedures, assists in the supervision of point of care testing personnel to ensure accurate and timely testing, performs validations and maintenance of point of care equipment and troubleshoots instruments not functioning according to specifications. The POCT Specialist is responsible for assisting with the coordination of and conducting of user training on lab services systems. Works with System POCT Coordinator on daily duties, future planning and resolving routine issues that may occur within Laboratory Services. Providing administrative and technical support as required. Key Job Responsibilities Essential Function Works in conjunction with System Coordinator/Lab Manager in the development and implementation of POCT policies and procedures as deemed necessary Maintain data integrity, maintenance, par adjustments, revenue and charge capture maintenance by reviewing various data reports. Researches patient information. Troubleshooting system problems and requests for changes in data information in a timely manner. Maintain and assure data quality. Interacts with staff to assure full utilization of assigned modules and systems. Monitor various network modules performance. Preparation and validations for any new Methodologies and or systems or upgrades. Validates all devices before deploying them in the hospital units and clinics. Works in conjunction with System Coordinator/Lab Manager in maintaining required records, reports and files for operational, administrative and compliance purposes. Reviews daily QC records of all Point of Care testing sites. Reviews documentation by operators of remedial action taken for out-of-range QC. Reviews daily and monthly instrument maintenance documentation for POCT instrumentation. Notifies the POCT coordinator of operator initiated remedial actions and follows-up for all point of care tests and instruments. Performs linearities, correlations and validations as necessary. Working knowledge of statistical program. Maintains supplies, equipment and work area. Monitors inventory levels. Monitors compliance of all units and operators with all regulatory requirements (including travel to the TN State Laboratory Board). Coordinates and or conducts training/retraining, competency assessments and in-service refresher training of all POCT operators and Nurse Educators. Reviews connectivity of all devices and follows up on any not transmitting patient data within the last 24 hour period that the unit/clinic was opened. Enters operators into the appropriate POCT middleware and on devices, as required. Participates in all performance improvement activities, where applicable. Prepares data for presentation at QA/QI meetings. Essential Function Serves as a liaison; works collaboratively with information technology, hospital/medical staff, training and development and others in a customer responsive/professional manner and in compliance with iRESPECT standards to promote and coordinate the implementation of activities; to promote patient/customer satisfaction, answers inquiries and resolves operational program; communicates and interprets policies, procedure and standards of practices to promote an understanding and provide quality information services as assigned. Physical Demands A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical Demand N/A Rarely Occasionally Frequently Constantly Weight Standing X Walking X Sitting X Lifting X Carrying X Pushing X Pulling X Climbing X Balancing X Stooping X Kneeling X Crouching X Crawling X Reaching X Handling X Grasping X Feeling X Talking X Hearing X Repetitive Motions X Eye/Hand/Foot Coordination X Qualifications Education Education Level Education Details Required/ Preferred Associate's Degree or equivalent education/experience in related area of assigned department and Additional coursework in computer science Preferred Work Experience Experience Experience Details Required/ Preferred At least 1 year experience of Clinical Laboratory experience Preferred

The Corporate Communications Manager will lead the development and implementation of comprehensive communication strategies that align with the organization's mission and goals. Working closely with the Senior Leadership Team and under the direction of the Director of Marketing and Communications, this role will ensure consistent and timely messaging across all communication channels, supporting both internal and external communications efforts. What you will do Strategic Communication Planning Collaborates, under the direction of the Director of Marketing and Communications, with key leaders to develop and execute a robust communication plan in alignment with the organization's mission, vision, and goals. Proactively advises the Director Marketing and Communications and Executive Vice President on key activities, market changes, potential threats, and opportunities, presenting action plans for approval and execution. Media Relations and Public Relations Creates and maintains a unified organizational voice across print, digital, and broadcast media in collaboration with the administration. Develops and manages media activities, including print materials and news releases. Executive Communication Support Drafts and revises communication strategies, ensuring appropriate messaging, channels, and timing. Advises on topics and approaches for executive messaging that supports organizational priorities. Writes speeches, presentations, and talking points for the leadership team. Internal Communications Develops content for the organization's monthly internal newsletter and other internal communications channels. Manages ongoing media relations and serves as the hospital's spokesperson for local and national media inquiries. External Communications Develops content for communications to key external stakeholders, elected officials and the broader community. Directs the publication program to include supervision of the creation and revision of publications, ensuring they meet program objectives; determines content and deadlines; supervises production activities of publications. Public Relations Management Conducts interviews and writes feature stories, news releases, and articles to promote health system activities and programs in both local and national publications. Drafts and recommends public statements on relevant issues impacting the organization. Cross-Department Collaboration Serves as a communication resource for other departments, providing expertise on content creation, messaging strategies, and publication development. Works with graphic designers, photographers, technical consultants, and freelancers to produce high-quality communication materials. Plans and executes multiple projects concurrently with attention to detail, deadlines and budget. Conducts research and manages special projects and studies. Financial Management Determines fiscal requirements of communications strategies and deployment efforts; prepares budgetary recommendations; monitors, verifies and reconciles expenditure of budgeted funds. Qualifications Bachelor's Degree in Journalism/Communications, Marketing, English, Business or related discipline Required Minimum 5 years experience in strategic communications, writing, public relations, media or similarly situated roles Required At least 3 years experience in an administrative or management capacity Preferred At least 2 years experience in a healthcare setting Preferred Physical Demands Standing - Occasionally Walking - Occasionally Sitting - Constantly Lifting - Rarely Carrying - Rarely Pushing - Rarely Pulling - Rarely Climbing - Rarely Balancing - Rarely Stooping - Rarely Kneeling - Rarely Crouching - Rarely Crawling - Rarely Reaching - Rarely Handling - Occasionally Grasping - Occasionally Feeling - Rarely Talking - Constantly Hearing - Constantly Repetitive Motions - Frequently Eye/Hand/Foot Coordination - Frequently

Maintains, repairs and operates mechanical equipment for steam generation, ventilation, pnuematics and cooling systems. What you will do Maintains, repairs and operates mechanical equipment for steam generation, ventilation, pneumatics and cooling systems. • Installs, maintains, adjusts, modifies heating, refrigeration and air conditioning systems and equipment. • Maintains and repairs refrigerating/power plant equipment to ensure maximum operating efficiency. • Makes repairs and adjustments as required and in accordance with manufacturer's specifications and operation manuals. • Reads and interprets blue prints, schematics and specifications; estimate time and material requirements. • Performs preventive maintenance and safety inspections of machines/equipment. • Replaces worn and defective parts on equipment. Maintains proper water conditioning boilers and cleans boilers and other equipment. • Moves equipment, materials and supplies as needed. • Lubricates compressors, motors, generators and other moving mechanisms. Reviews work orders, priority status, designated time schedules and performs required assignments. Works effectively as a team member within department and with customers to provide quality service through communication, cooperation and collaboration. • Interacts and works collaboratively with patient/family/hospital staff in a customer responsive and courteous manner, in compliance with iRESPECT standards and promoting patient/customer satisfaction. • Assists personnel when needed by performing tasks to ensure department meets workload demands. • Communicates effectively and follows-up with engineering and other hospital personnel regarding work orders and inspection/repair activities. • Answers dispatched calls and responds to emergency alarm/ communication systems accordingly. Maintains confidentiality in matters relating to patient/family, department and hospital information. Adheres to established department and organization policies (i.e. HIPAA, Confidentiality and Compliance Policies). Maintains required department records, reports and files including safety inspections and repair records. Adheres to established department policies, procedures, objectives, compliance/quality improvement with consideration given to risk management, infection control and patient safety. Maintains a clean, orderly and safe environment for patients and personnel. • Cleans and assists with care and maintenance of department tools and equipment and utilizes supplies in a cost effective manner. • Reports malfunction of equipment to supervisor. Completes required continuous training and education, including, department specific requirements. Provides coverage for relief and absences. Demonstrates flexibility to work nights, weekends and holidays to provide continuous coverage as required. Performs other duties as required. Qualifications High School Graduate or equivalent Required and Completion of a steam/refrigeration program Required First Class Steam and Refrigeration License Required Minimum 3 years experience Thirty-six (36) months HVAC experience or related skilled crafts or trade or equivalent combination of relevant education and/or experience. Required Physical Demands Standing - Constantly Walking - Constantly Sitting - Rarely Lifting - Constantly Carrying - Constantly Pushing - Constantly Pulling - Constantly Climbing - Constantly Balancing - Constantly Stooping - Constantly Kneeling - Constantly Crouching - Constantly Crawling - Constantly Reaching - Constantly Handling - Constantly Grasping - Constantly Feeling - Constantly Talking - Constantly Hearing - Frequently Repetitive Motions - Constantly Eye/Hand/Foot Coordination - Constantly Regional One Health is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. Responsible for attending to the needs of an assigned group of patients and aiding the licensed nursing personnel and physician in the care of patients by performing various patient care activities and related non-professional services. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Responsible for attending to the needs of an assigned group of patients and aiding the licensed nursing personnel and physician in the care of patients by performing various patient care activities and related non-professional services. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. What you will do Assists with patient care as directed by the Charge/Registered Nurse. Initiates and reassesses vital signs including pulse oximetry. Documents and reports findings to nurse. Effectively/correctly positions patients for examinations and procedures and assists with transportation of patients. Ensures proper identification of patients. Performs phlebotomy in a professional manner according to protocol and safety standards. After successful completion of orthopedic class provided by CES, provides orthopedic services to the patient according to providers' orders. Demonstrates competence in designated orthopedic skills (i.e., application of splint, and/or removal of plaster or fiberglass splints/casts as ordered) Performs additional job functions in a timely fashion and documents on clinical care and pertinent observations on appropriate records such as performing EKGs in accordance with policy and procedure. Demonstrates and promotes professional practice of all members of the care team. Completes mandatory and unit specific competency requirements. Performs other job functions as assigned or requested. Education Qualifications Technical Degree or Diploma Emerg Medical Tech (EMT) Technical Degree or Diploma Advanced Emerg Medical Tech (AEMT) Technical Degree or Diploma Paramedic Experience Qualifications No prior work experience Skills and Abilities Successful completion orientation. Ability to read, write, and understand verbal or written instructions. Ability to effectively communicate verbally with others. Abiltiy to maintain confidentialty at all times according to policy and procedure and HIPAA requirements. Demonstrates compassion and patience with a deep level of concern for patients. Must be able to communicate effectively and in a positive manner with patients, family, public, and other health care workers. Must be able to cope with stressful situations, including death and dying and dealing with anguished relatives. Comply with Safety/Emergency Procedures and Nursing Service policies. Ability to use equipment required for implementing patient care. Adhere to Methodist Healthcare Systems' code of conduct. Licenses and Certifications Emergency Medical Personnel Tennessee - Tennessee Emergency Medical Services Division BASIC LIFE SUPPORT - American Heart Association BASIC LIFE SUPPORT American Red Cross - American Red Cross Advanced Emergency Medical Personnel - Tennessee - Tennessee Emergency Medical Services Division Advanced Emergency Medical Technician - Mississippi - Mississippi State Department of Health Emergency Medical Personnel Arkansas - Arkansas Department of Health Paramedic Mississippi - Mississippi State Department of Health Supervision Provided by this Position There are no supervisory or lead responsibilities assigned to this position. Physical Demands The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently. The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. Frequent invasive and non-invasive patient contact. Exposure to patient body fluids as well as exposure to hazardous or poisonous materials. Ability to react quickly to emergency situations. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.

The Patient Navigator serves as a consistent care coordinator throughout the continuum of care for patients and families throughout their healthcare journey. A patient navigator helps patients communicate with their healthcare providers so they get the information they need to make decisions about their health care. Coordinates communication with providers and other healthcare team members on behalf of the patient without close supervision. Key Job Responsibilities Essential Function Creates a seamless flow through the health system to facilitate the patient's care. Facilitates improved health care access and quality for underserved populations through advocacy and care coordination Offers prenatal-specific health education, support, and connect patients to pediatric care, new mother's resources, and community support Organizes schedules and manages appointments for patients to ensure they receive services in a timely manner Facilitates communication between the patient, family members, and healthcare providers to ensure patient satisfaction and quality of care. Manages health care records Informs the patient on financial aspects of care and linking patient to financial resources as needed. Proactively manages relationships with patients. Accommodates interpretive language services when needed Manages follow up visits and ensuring continuation of care and linkage to community resources Works Collaboratively with all members of the healthcare team to meet the patient needs. Identifies and communicates any social challenges faced by the patient. Maintain visibility and accessibility to assigned patient base. Effectively manage time, workload and resources. PHYSICAL DEMANDS/WORKING CONDITIONS Physical Demands Category: Healthcare Workers Physical Demands A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical Demand N/A Rarely Occasionally Frequently Constantly Weight Standing X Walking X Sitting X Lifting X Carrying X Pushing X Pulling X Climbing X Balancing X Stooping X Kneeling X Crouching X Crawling X Reaching X Handling X Grasping X Feeling X Talking X Hearing X Repetitive Motions X Eye/Hand/Foot Coordination X Qualifications Education Education Level Education Details Required/ Preferred Successful completion of an approved Medical Assistant program. Work Experience Experience Experience Details Required/ Preferred Minimum 2 years experience of OB/GYN outpatient office or related experience and Hospital experience Preferred

The Medical Social Worker (LMSW) provides medical social work services, psychosocial assessment, and counseling for patients and their families in close conjunction with the physician and other health care team members. What you will do Demonstrates knowledge and skills necessary to perform assessment and implement social work services, maintains competency and meets age-specific patient needs in accordance with established protocols, policies and procedures. • Assessment •Collects key information from patient, family, community agencies and other professional disciplines as part of social work assessment; makes referrals as appropriate for further psychosocial assessment. •Determines priorities for social work intervention with special consideration given to discharge planning and the patient's right of self-determination. •Determines differential treatment needs of patients and families. •Provides specialized methods of services based upon assessment of needs. •Documents assessment, including social work recommendations and professional judgment within twenty-four (24) business hours of referral. • High Risk Indicators •Reviews admissions to identify patients admitted from nursing homes and other institutions to initiate discharge planning upon admission. •Coordinates with assigned areas to begin discharge planning early in the patient's hospitalization. •Communicates with community service providers to identify high risk and problem prone patients/families requiring social work services. • Psychosocial Service •Provides supportive counseling to patients/families to enhance coping mechanisms. •Utilizes support groups to provide opportunities for ventilation and to normalize individual reactions to illness. •Assesses individual and family needs for more intensive psycho therapy and provides appropriate referrals for service. •Provides crisis intervention services to patients, families and staff. • Discharge Planning •Provides information to patient and families about types and costs of services available •to enable them to make informed decisions. •Completes social work assessments and plans documenting patient and family's understanding of and input into development of the plan. •Communicates to appropriate staff information about the patient's discharge plan and schedule multi-disciplinary team conferences for patients/families with complex needs or where complex arrangements are required. •Initiates referrals to agencies when having the social worker make a direct referral will enhance service to the patient/family. •Assists patients in obtaining appropriate services to meet needs such as DME, outpatient therapy, hearing/optical appliances, nursing home, home care and dialysis. Obtains and/or completes required documentation. •Serves as a resource to multi-disciplinary team in providing information and education about community resources. •Helps coordinate arrangements for patients with special transportation needs transferring from the hospital. Obtains and/or completes required documentation. •Maintains an effective relationship with collateral agencies and includes them in multi-disciplinary team conferences when this will improve patient care. Communicates and works collaboratively with health care team members in identification and planning needs of the patient and family in compliance with iRESPECT Standards and promoting patient/customer satisfaction to coordinate and implement services, to obtain information; answers inquiries and resolve problems patient care. Provides documentation and utilizes computer to enter and retrieve medical/patient information; generate statistics, computations, tables or charts. Provides clear, concise, timely written documentation and updates information and computer data as required. Presents Quality Council quarterly reports of findings, analysis and recommendations. Maintains confidentiality of all information in accordance with hospital, HIPAA, compliance and other regulatory requirements. Prepares and maintains required reports, records, and files for operational, administrative and compliance purposes within established timeframes. Utilizes computer and information systems to enter format and retrieve data, generate statistics, computations, tables, charts and graphs. Maintains professional credentials and education necessary to keep abreast and maintain a current knowledge of social work principles, concepts and techniques, best practices and current trends. Attends continuing education, staff development, and mandatory programs. Participates in staff training and performance improvement activities and utilizes the results of the quality of care activities to initiate changes in practices. Participates in orientation of medical staff, residents and students to promote an understanding of hospital policies and procedures. Qualifications Master's Degree in Social Work from an accredited college or university Required and Qualified by education, training or experience to work with the adolescent, adult and/or geriatric patient population as specialty assignment dictates Required LMSW - Licensed Medical Social Worker - State Licensure in the State of Tennessee Upon Hire Required Minimum 1 year experience of social work experience Preferred Physical Demands Standing - Constantly Walking - Constantly Sitting - Rarely Lifting - Frequently Carrying - Frequently Pushing - Occasionally Pulling - Occasionally Climbing - Occasionally Balancing - Occasionally Stooping - Frequently Kneeling - Frequently Crouching - Frequently Crawling - Occasionally Reaching - Frequently Handling - Frequently Grasping - Frequently Feeling - Constantly Talking - Constantly Hearing - Constantly Repetitive Motions - Constantly Eye/Hand/Foot Coordination - Constantly Regional One Health is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

Sign-on Bonus is offered with a commitment for candidates who apply directly to ROH. Candidates applying through a vendor or third-party agency are not eligible for the sign-on bonus. 2:30 pm- 11:00 pm Under the direction of the Laboratory Director and supervision of the Laboratory Manager, provides day to day supervision of testing personnel and reporting of test results. Assists in coordinating and directing the daily operations and activities of assigned area(s). Performs various laboratory tests and procedures and reports results. In the absence of the Director and Manager, the General Supervisor Technologist works effectively with others in the implementation of patient care activities through communication, cooperation and collaboration. What you will do Responsible for providing day to day supervision of daily operations and activities of the department according to established policies and procedures and at the direction of the Lab Manager. * Checks validity and accuracy of test results obtained by staff. * Maintains adequate inventory of supplies and equipment. * Assists in the calibration and standardization of lab instruments. * Responsible for supervision of high complexity test performance by testing personnel qualified under 493.1489. * Must be accessible to testing personnel at all times testing is performed to provide on-site, telephone, or electronic consultation to resolve technical problems in accordance with policies and procedures established either by the Laboratory Medical Director or Laboratory Administrative Director. * Must be on-site to provide direct supervision when high complexity testing is performed by any individuals qualified under 493.1489(b)(5), except those who were performing high complexity on or before January 19, 1993, the requirements of paragraph 493.1489(a)(3) of this section are not effective, provided that all high complexity testing performed by the individual in the absence of a General Supervisor is reviewed within 24 hours by a General Supervisor qualified under 493.1461. Coordinates, assigns and reviews the work of section staff to ensure that required work is completed, and adequate service is provided in an accurate and efficient manner. * Effectively makes work assignments/schedules, delegates responsibilities, sets priorities and redirects employees to other tasks as the need arises. * Oversees the work of personnel and instructs them in the implementation of department operations, policies and procedures. * Audits work of staff to ensure quality in all job duties. Is responsible for monitoring test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained. * Ensures staff meets daily and monthly productivity levels. * Assists manager in evaluating employees' performance assuring that all remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications. * Assists manager in developing corrective actions. Demonstrates knowledge and skills to perform Medical Technologist (MT) functions and activities as needed. * Performs test for assigned lab area(s) within the Blood Bank. * Prepares samples obtained for laboratory diagnostic testing by using the appropriate preservative, anticoagulant, or storage conditions specified for the requested test procedures. * Determines acceptability of specimens by performing visual inspections, or by recognizing abnormal/unusual results. Documents unacceptable specimens according to appropriate policy. * Performs and completes laboratory tests and reports in a timely manner. Resolves complaints, conflicts or operational problems (on any shift). Informs manager of any problems or issues that cannot be resolved or requires further attention. Interacts and works collaboratively in a customer responsive and courteous manner in compliance with standards of conduct and promoting patient/customer satisfaction. Prepares and maintains required records, reports, and files for administrative and compliance purposes. Participates in updating of procedure and quality control manuals. Adhere to established department policies, procedures, objectives, compliance and quality improvement and quality assurance with consideration given to risk management, infection control and patient safety practices. Maintains equipment, instruments and supplies. Reports malfunction of equipment to manager. Maintains a clean, orderly, safe environment for patients and personnel. Assists in the evaluation of new or modified techniques and methods. Utilizes Laboratory Information System (LIS) and the Blood Bank system to enter and retrieve lab results. Maintains confidentiality in matters relating to patient/family, department and hospital information. Adhere to established department and organizational policies (i.e. HIPAA, Confidentiality, and Compliance Policies). Completes required training and education, including department specific requirements. Responds to problems/opportunities to improve work environment and participates in unit based performance improvement activities which includes committees, monitoring and follow-up. Completes proficiency surveys to ensure that requirements and standards are met in accordance with all regulatory agencies. Participates in the orientation, training and supervision of new staff members and students that perform laboratory testing as part of their training. Qualifications Graduate of an approved Medical Technology program. Required and Qualified by education, training or experience to work with the neonate, informant, adolescent, adult, and/or geriatric patient population as specialty assignment dictates. Required Currently Licensed in the state of Tennessee as a Laboratory Supervisor. Upon Hire Required Must meet TN licensure requirements for Laboratory Supervisor. Laboratory Supervisor duties (as defined by the State of TN) must be delegated to a licensed Laboratory Supervisor during this time period. within 90 Days Minimum 4 years experience of experience as a Medical Technologist with at least two (2) years of blood bank specific experience. Required Physical Demands Standing - Constantly Walking - Constantly Sitting - Rarely Lifting - Frequently Carrying - Frequently Pushing - Occasionally Pulling - Occasionally Climbing - Occasionally Balancing - Occasionally Stooping - Frequently Kneeling - Frequently Crouching - Frequently Crawling - Occasionally Reaching - Frequently Handling - Frequently Grasping - Frequently Feeling - Constantly Talking - Constantly Hearing - Constantly Repetitive Motions - Constantly Eye/Hand/Foot Coordination - Constantly Regional One Health is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

5:00 am- 1:30pm Some Holidays Rotating Weekends Mandatory Obtains blood/specimen samples and performs various screening tests. Collects venous, capillary and micro specimens from patients; prepares and transports specimens and test requests to appropriate laboratories. What you will do Obtains and prepares specimens and performs tests in accordance with department policies, procedures and standards and with consideration given to risk management, infection control practices, and patient safety practices. • Performs venous, capillary, puncture and micro-sticks on inpatients and outpatients using proper techniques to prevent nerve damage, blood clots or serious bleeding. • Visits patient's bedside to collect blood specimens. • Calms and reassures patients who are anxious or apprehensive about having blood specimen withdrawn; explains to patient why specimen is needed in order to elicit cooperation. • Verifies patient's identification and labels on specimen according to policy. • Transports specimens and tests requests to appropriate labs. • Demonstrates knowledge and skills to provide care, maintains clinical competency and meets age-specific patient needs in a caring, compassionate, and sensitive manner. Interacts and works collaboratively in a customer responsive and courteous manner in compliance with MEDCARE standards and promoting patient/customer satisfaction. Prepares and maintains required records, reports and files for administrative and compliance purposes. Maintains equipment, instruments and supplies. Reports malfunction of equipment to supervisor. Maintains a clean, orderly, safe environment for patients and personnel. Assists in the evaluation of new or modified techniques and methods. Maintains confidentiality in matters relating to patient/family, department and hospital information. Adheres to established department and organization policies (i.e. HIPAA, Confidentiality, and Compliance Policies). Completes required continuous training and education, including department specific requirements. Responds to problems/opportunities to improve work environment and participates in unit based performance improvement activities. Provides support and clinical assistance to nursing, laboratory and other departments as needed. Assists in the orientation and supervision of new staff members and students when they provide patient care, treatment and services as part of their training Provides coverage for relief and absences. Demonstrates flexibility to work nights, weekends and holidays to provide continuous laboratory coverage as required. Qualifications Qualifications High School Diploma or equivalent Required and Completion of an approved Lab Liaison Technician or Phlebotomy Technician training program Required and Qualified by education, training or experience to work with the neonate, infant, adolescent, adult and/or geriatric patient population as specialty assignment dictates Required Cardiopulmonary Resuscitation (CPR) within 60 Days Required or BCLS - Basic Life Support within 60 Days Required At least 1 year experience blood collection/phlebotomy experience in a hospital setting Preferred Physical Demands Standing - Constantly Walking - Constantly Sitting - Rarely Lifting - Frequently Carrying - Frequently Pushing - Occasionally Pulling - Occasionally Climbing - Occasionally Balancing - Occasionally Stooping - Frequently Kneeling - Frequently Crouching - Frequently Crawling - Occasionally Reaching - Frequently Handling - Frequently Grasping - Frequently Feeling - Constantly Talking - Constantly Hearing - Constantly Repetitive Motions - Constantly Eye/Hand/Foot Coordination - Constantly Regional One Health is an equal opportunity employer.

The Director, Oncology Operations provides leadership for operational, financial, administrative, and clinical aspects of the ROH Cancer Center. The incumbent is responsible for achieving outcomes in five major domains: operational management; financial and human resources (HR) management; strategy, practice development, and marketing; clinical, quality, and compliance oversight; and organizational leadership. The Director collaborates with physician leadership, marketing, planning, finance, HR, and other departments, as required. The Director demonstrates personal leadership through activities at the strategic and operational level that facilitate interdisciplinary support and program development for all oncology and infusion services within the organization. What you will do Operational Management • Works in collaboration with Regional One Health (ROH) leadership and Clinical Advisory Committee (CAC) to develop operational goals for oncology services. • Ensures efficient throughput for areas of responsibility in ambulatory and acute settings, including efficient, timely, and cost-effective medical care. • Accountable for collaboration with and ultimate outcomes of key ancillary support areas (e.g., pharmacy, laboratory, radiology) and business/administrative support areas (e.g., financial counseling, revenue cycle management, managed care) with impact on oncology service line performance. • Executes business plans to support oncology programs and services. Directs and organizes project assignments and teams; tracks progress; and reports status using project management skills. • Ensures the timely completion of credentialing and re-credentialing for current and prospective providers. • Proactively evaluates program operations for implementation of cost-effective quality and performance improvement changes. Manages the implementation of approved changes and evaluates outcomes. Meets or exceeds the highest standards mandated by any accrediting or regulatory agency, or as set by ROH and CAC leadership. • Accountable for the success of daily practice operations, including, but not limited to: Scheduling of staff and coordination of provider schedules. Triaging resources to assure timely quality care delivery. Resolving and/or escalating equipment, information systems, and facility problems. Coordinating clinical and administrative materials management to ensure appropriate supply stock maintained. Liaising between on-site ancillary department leadership to ensure continuity of care (e.g., pharmacy, lab, radiology). Responding to and resolving provider concerns regarding site-specific support needs, escalating as appropriate. Collaborating with other ROH departments to coordinate patient care, as required. Responding to on-site patient safety issues, escalating as necessary. Responding to and resolving (as appropriate) customer service issues. Financial and HR Management • Accountable for financial outcomes for oncology program services. Oversees development and submission of capital and operating budgets; manages expenses in relation to the established budget; monitors budget variances; and implements corrective action when necessary. • Collaborates in the gathering and assessment of data to rectify and justify operational expenses and revenues. • Identifies workforce implications of operational trends and collaboratively formulates cost-efficient and appropriate staffing levels. • In collaboration with HR, ensures that systems and processes are in place to: Recruit, hire, coach, and retain staff. Ensures that all staff members understand roles in accomplishing programmatic objectives. Responsible for goal setting and measurement, completion of employee performance evaluations, and all other HR programs. Leads department and cross-functional teams to resolve inter- and intra-departmental problems and to improve operational outcomes/initiatives. Responsible for administering disciplinary policies, as appropriate. Strategy, Practice Development, and Marketing • Develops and implements the operational, business, marketing, and facilities plans for oncology services and practices consistent with the mission and strategic goals under the direction of ROH and CAC. • Executes annual goals and objectives in accordance with defined organizational plan. • Analyzes trends in market demand and clinical practices; evaluates alternatives for appropriateness, short- and long-term impact, and cost consequences; maintains awareness of hospital and ancillary utilization trends; understands and quantifies community needs; familiar with payor trends and strategies; and presents recommendations considering key inputs to ROH and CAC leadership. • In coordination with the Vice President of Outpatient Oncology Services and other clinical leadership, leads the design, evaluation, and planning of facilities, equipment, supplies, and new products and services relating to oncology services. • Assesses proposed physician relationships and provides leadership with evaluation of costs and benefits of different structures. • Collaborates with business development on marketing initiatives. Interfaces effectively with the ROH marketing and business development teams on marketing efforts and internal and external communications. • Develops relationships within the community to enhance oncology services and represents oncology services center at requested community events, presentations, and meetings/forums. Clinical, Quality, and Compliance Oversight • Keeps current regarding advances in oncology services and management by attending seminars and meetings relative to job function. • Researches and, as appropriate, introduces new oncology care techniques and advanced technologies in oncology services. • Ensures effective and fiscally responsible oncology services formulary and department supply inventory are up-to-date and appropriately maintained. • Collaborates with nursing leadership to develop and implement oncology nursing standards and protocols to ensure the safest and highest quality patient care. • Responsible for the development, implementation, and monitoring of an effective quality program, which is reviewed and revised (as necessary) annually and promotes excellent patient outcomes. • Responsible for the development, maintenance, and administration of up-to-date department policies and procedures, which are reviewed and revised as necessary, and in accordance with ROH's policies. • Promotes and ensures patient satisfaction in all areas of patient care delivery and models a patient-first and customer service orientation. • Develops patient relations standards reflecting excellence and ensures all providers and staff are held accountable for adhering to these standards. • Collaborates with other ROH, CAC, and physician leaders to identify, reduce, and eliminate barriers that may negatively affect patient care and customer satisfaction. • Complies with and enforces safety procedures to maintain a safe environment for employees, patients, and visitors. • Demonstrates compliance with CAC all licensing, accrediting, certification, and/or legal requirements. Organizational Leadership • Demonstrates leadership effectiveness in managing interpersonal relationships and managing self. • Anticipates and seeks to resolve conflicts, disagreements, and complaints in a constructive manner. • Adapts to change in the work environment and facilitates staff dealing with work-related transitions. • Demonstrates behaviors that promote positive customer relations with physicians, staff, patients, and visitors. • Fosters open communication and coordination among individuals and units. • Actively participates either individually or as a team member on committees and in special projects. • Identifies and manages collaboratively with other departments and provider staff. Qualifications Qualifications Master's Degree From an accredited college or university in health service administration, business administration, nursing or a related area of graduate study Required RN - Registered Nurse - State Licensure and/or Compact State Licensure Preferred Minimum 5 years experience Progressive leadership/administrative experience in oncology service Required At least 1 year experience RN and/or clinical experience Preferred Physical Demands Standing - Occasionally Walking - Occasionally Sitting - Constantly Lifting - Rarely Carrying - Rarely Pushing - Rarely Pulling - Rarely Climbing - Rarely Balancing - Rarely Stooping - Rarely Kneeling - Rarely Crouching - Rarely Crawling - Rarely Reaching - Rarely Handling - Occasionally Grasping - Occasionally Feeling - Rarely Talking - Constantly Hearing - Constantly Repetitive Motions - Frequently Eye/Hand/Foot Coordination - Frequently

Operates telephone communication systems to relay incoming and outgoing calls, paging, and emergency alerts. Performs various communication and clerical duties. Key Job Responsibilities Essential Function Operates telephone communications systems and provides information services/switching incoming calls, placing long distant calls and paging and maintaining message center. Answers, transfers and places calls following established protocols. Provides general information and assistance to caller in an expedient, professional and courteous manner, in compliance with iRESPECT standards and promoting patient/customer satisfaction. Refers to the hospital directory to ascertain station number of department/employee/patient. Provides patient information to requesting parties, utilizing computers and in accordance with established polices and procedures. Responds to emergency alerts and situations according to established policies and procedures. Makes routine announcements/notifications and pages authorized personnel or announces emergency alerts using intercom and radio paging system. Performs clerical duties; completes and maintains required logs and records, including outgoing long distance calls, telegrams sent by phone and incoming collect calls, phone problems and requests for telephone services. Maintains confidentiality in matters relating to patient/family, department and hospital information. Adheres to established department and organization policies (i.e. HIPAA, Confidentiality, and Compliance Policies). Maintains a clean, orderly, safe environment for patients and personnel. Adheres to established policies, compliance/quality improvement, and patient safety, environment and infection control standards. Completes required continuous training and education, including department specific requirements. Provides coverage for relief and absences as required. Demonstrates flexibility to work night, weekend and holiday rotation to provide continuous coverage as required. Issues paging units and batteries. Physical Demands A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical Demand N/A Rarely Occasionally Frequently Constantly Weight Standing X Walking X Sitting X Lifting X Carrying X Physical Demands A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical Demand N/A Rarely Occasionally Frequently Constantly Weight Pushing X Pulling X Climbing X Balancing X Stooping X Kneeling X Crouching X Crawling X Reaching X Handling X Grasping X Feeling X Talking X Hearing X Repetitive Motions X Eye/Hand/Foot Coordination X Qualifications Education Education Level Education Details Required/ Preferred High School graduate or equivalent Work Experience Experience Experience Details Required/ Preferred Six (6) months experience as a telephone operator, customer service representative or general clerical experience handling multiple telephone lines and Completion of a clerical or customer training program may be utilized in lieu of experience

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we've served the health care needs of the people of Memphis and the Mid-South. Under supervision and direction, performs a variety of technical duties related to preparing and dispensing drugs in accordance with standard procedures and techniques. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. A Brief Overview Under supervision and direction, performs a variety of technical duties related to preparing and dispensing drugs in accordance with standard procedures and techniques. Models appropriate behavior as exemplified in MLH Mission, Vision and Values. What you will do Fills medication orders under the direct supervision of a pharmacist. Assists with inventory and stocking of medications in the pharmacy and patient care areas according to established pharmaceutical protocol and procedures. Provides routine information and responds to requests within scope of responsibility. Maintains records and files in accordance with pharmacy practice standards. Follows established procedures for medication safety, ensures compliance with regulatory requirements, quality standards, compliance activities, and policies and procedures. Performs other job functions as assigned or requested. Education/Formal Training Requirements High School Diploma or Equivalent Work Experience Requirements No prior work experience Licenses and Certifications Requirements Certified Pharmacy Technician - Pharmacy Technician Certification Board or Certified Pharmacy Technician- National Health Career Association Pharmacy Technician - Mississippi - Mississippi Board of Pharmacy Pharmacy Technician - Tennessee - Tennessee Board of Pharmacy See Additional Job Description Knowledge, Skills and Abilities Mathematical skills to perform routine pharmaceutical calculations which include adding, subtraction, multiplication, and division of whole numbers, common fractions, and decimals; computes rate, ratios, and percents. Practice within the established role for pharmacy technicians in organized health care settings. Effectively use medical terminology, drug nomenclature, symbols, and abbreviations associated with pharmacy practice Ability to speak and communicate effectively with patients, associates, and other health professionals. Must be proficient in the use of pharmacy based computer systems as well as Microsoft Office program or programs (Word, Excel, PowerPoint) as indicated in the specific function within the department. Explain and complete technical functions of the operation of the drug distribution system for organized healthcare settings. Explain and apply basic pharmacology and pharmacologic principles. Understand aseptic technique and prepare sterile products. Supervision Provided by this Position There are no supervisory or lead responsibilities assigned to this job. Physical Demands The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are: medium work - exerting up to 100 lbs. of force occasionally and/or up to 50 lbs. of force frequently. The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. Frequent invasive and non-invasive patient contact. Exposure to patient body fluids as well as exposure to hazardous or poisonous materials. Ability to react quickly to emergency situations. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.

Regional One Health is currently seeking a Practice Manager II for our Plastic and Vascular Surgery areas. As a member of the Ambulatory Services Team, will be responsible for the administrative, clinical and operational function of assigned clinics and/or practices to perform practice management oversight. This position will be responsible to ensure that quality health care is provided in a manner that is cost efficient and with practice standards and regulatory requirements. What you will do Operations • Effective in delegating responsibility appropriately to members of the staff while retaining overall accountability. • Manage performance of all staff within the practice. Hire, orient, appraise and develop new staff. • Ensure that the physician practices perform at or above budgeted levels. • Provide monthly reports and analyses related to assigned practice(s) and provide feedback on financial performances to staff and the senior management. • Utilize report metrics to educate providers on key operational factors and advise on the necessity of performance/behavior adjustments. • Maintain strong monitoring tools of account receivable and billing related issues for the appropriate practice. • Conducts regular meetings to promote strong communications with staff and physicians. Practice Growth and Development • Focus on new patient growth. • Maintain clinical standards focusing on Joint Commission, CMS and other State and Federal requirements. • Establish par levels of supplies within the practice(s) and monitor purchasing to ensure par stock levels are maintained • Develop and maintain policies in accordance to clinical/practice standards. • Strategic planning and development of practice scope. • Maintain CLIA licensing up-to-date and in compliance with CMS guidelines. • Coordinates with Medical Staff/Credentialing to ensure that physicians/providers are fully credentialed. • Represent the practice(s) at meetings and conferences. Deliver Quality Care as Measured • Audit documentation and compliance related issues and create an educational event Audit documentation and compliance related issues and create an educational event as needed to ensure appropriate action is taken to mitigate risk. • Cross train staff to cover other practices within the organization. • Ensure standardization of practice procedures; maintain process and workflow via quarterly check lists. • Develop and support a relationship with Nursing Division in relationship to the staffing and evaluation of all nursing staff within the practice(s). • Maintain inspection readiness for Joint Commission, CMS and other regulatory agencies - including but not limited to - • Update all policies and procedures annually or as needed. • Keep staff informed, educated and prepared for regulatory priorities on quarterly basis. • Maintain monitoring tools to ensure policies are followed and understood. • Focus on medication management processes; sample management. • Focus on prevention of falls, hazardous waste process and injections training. • Keeping staff current on the latest CMS National Patient Safety Goals by providing monthly education and review. Work Collaboratively • Review clinical services regularly, recommend and implement changes or extensions to services as agreed with the Director. • Identify significant challenges and threats to the practice and ensure effective responses. • Promote and maintain own and others' health, safety and security to include: identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. • Make effective use of training to update knowledge and skills. Utilize appropriate infection control procedures, maintaining work areas in a neat and safe manner and free from hazards. Report potential risks quickly and devise methods to eliminate them. • Strive to maintain quality within the Practice. Alert other team members to issues of quality and risk for prompt resolution. • Assess own performance and take accountability for own actions, either directly or under supervision. • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance. • Work effectively with individuals in other agencies to meet patient's needs. • Effectively manage time, workload and resources. Demonstrate Service Excellence • Continuously work for the common good of the organization to further the mission and as a team player to accomplish projects and tasks as they arise. • Communicating and working to resolve customer and employee issues and complaints as they arise. • Maintain visibility and accessibility throughout the practice(s) and organization, including weekly rounding. Promote Service Excellence • Identify and hold staff accountable for core department service excellence measures. • Provide staff with empowering parameters and expectations for prompt resolution of customer service issues and complaints. • Champion effort and achieve improved patient satisfaction by assessing patient satisfaction quarterly and initiating highly effective plans to improve patient satisfaction scores. Qualifications Bachelor's Degree In HealthCare Administration/Management or related area Required and Master's Degree In business administration, management, health care management, or related field Preferred Medical Group Management Association (MGMA) Upon Hire Preferred or American College of Healthcare Executives (ACHE) Upon Hire Preferred and Additional certifications based on practice/clinic assignment. Upon Hire Required At least 1 year experience Progressive health care experience in a medically related practice, operation or business unit. Required and Minimum 2 years experience Of leadership experience Preferred and At least 1 year experience Additional experience and requirements based on assigned medical clinics/practices. Required Physical Demands Standing - Occasionally Walking - Occasionally Sitting - Constantly Lifting - Rarely Carrying - Rarely Pushing - Rarely Pulling - Rarely Climbing - Rarely Balancing - Rarely Stooping - Rarely Kneeling - Rarely Crouching - Rarely Crawling - Rarely Reaching - Rarely Handling - Occasionally Grasping - Occasionally Feeling - Rarely Talking - Constantly Hearing - Constantly Repetitive Motions - Frequently Eye/Hand/Foot Coordination - Frequently Regional One Health is an equal opportunity employer.

Direct responsibility to build rapport with, and establish relationships with patients, patient family member(s), and Clinical staff on nursing units. Must demonstrate genuine compassion toward patients and patient family member(s) while performing essential functions below. Key Job Responsibilities Essential Function Meets with all patients on assigned nursing unit(s) to present and discuss the printed menu. Introduces & explains QR code technology to view menu on-line. Explains the patient meal order and delivery process to both patient and any family members present. Spotlights the daily Chef's Special for each meal, as well as the “Always Available” options. Points out the printed descriptions of the most common modified diets (Renal, Cardiac, Full liquid, Clear Liquid, etc.) and provides clarification if needed. Discusses any food preferences and/or food allergies with patients and documents in the MyDining software suite. Refers any nutrition related concerns to the unit's Clinical Dietitian and non-nutrition related issues to nursing. Maintains a clear understanding of the menu options and their key ingredients, and effectively communicates this information to patients, patient family member(s), and Clinical staff. Communicates any patient issues to manager/supervisor and to incoming peers. Continuously drives for improvement in overall patient satisfaction. Prepares, delivers, and recovers all patient meal trays for assigned nursing unit(s). Assembles patient trays to the exact requirements of each meal ticket. Loads & delivers tray carts to nursing unit(s) utilizing the Cart Loading & Cart Departure functions in the MyDelivery software. Distributes individual trays to patients following utilizing the Tray Delivery function in the MyDelivery software, while following established procedures and scripting. Recovers soiled patient trays utilizing the Tray Recovery function in the MyDelivery software. Follows established ROC dress code (Policy No: 5.11 - Professional Appearance) and wears the approved uniform for the Patient Dining Representative program. Works effectively as a team member within department and with customer to provide quality service through communication, cooperation, and collaboration. Interacts and collaborates with patient/family/hospital staff in a customer responsive and courteous manner, in compliance with iRESPECT and Retail Care standards and promoting patient/customer satisfaction. Assists personnel when needed by performing tasks to keep department operating at peak efficiency levels. Essential Function Answers inquiries and resolves problems related to assigned functions. Maintains confidentiality in matters relating to patient/family, department, and hospital information. Adheres to established department and organization policies (i.e., HIPAA, Confidentiality and Compliance Policies). Maintains required department records, reports, and files. Adheres to established department policies, procedures, objectives, compliance/quality improvement Maintains a clean, orderly, and safe environment for patients and personnel. Provides coverage for relief and absences within department. Demonstrates flexibility to work evenings, weekends, and holidays to maintain coverage for food and nutrition services. Completes required continuous training and education, including, department specific requirements. PHYSICAL DEMANDS/WORKING CONDITIONS Physical Demands Category: Service Workers Physical Demands A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Physical Demand N/A Rarely Occasionally Frequently Constantly Weight Standing X Walking X Sitting X Lifting X Carrying X Pushing X Pulling X Climbing X Balancing X Stooping X Kneeling X Crouching X Crawling X Reaching X Handling X Grasping X Feeling X Talking X Hearing X Repetitive Motions X Eye/Hand/Foot Coordination X Qualifications Education Education Level Education Details Required/ Preferred High School Diploma or equivalent work experience. Qualified by education, training, or experience to work with school age, adolescent, adult and/or geriatric patient population. Work Experience Experience Experience Details Required/ Preferred Six (6) months experience in high volume food service Institutional food service experience (with therapeutic diets) in a healthcare environment Preferred