Strategic Partnerships Manager
Remote regional operation manager job
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Salary:
$161,000.00 - $221,000.00
Location:
Santa Clara,CA
You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
We are actively recruiting a Strategic Partnerships Manager for our Optical Interconnect program in the Photonics Platforms Business (PPB).
PPB is a rapidly growing business within Applied Materials. We are harnessing the power of Applied Material's world-leading material science and nano-fabrication capabilities to enable the next generation of Optical Interconnects for AI Data Centers.
The purpose of the Strategic Partnerships Manager role is to develop and nurture deep engagements with our most important partners.
Key Responsibilities:
Identify and develop deep long term partner relationships.
Negotiate and own joint development agreements and programs.
Scope and coordinate partner project plans and Statements of Work, in tight collaboration with engineering
Team with the Engineering, Technical Project Management, Product Marketing, Manufacturing, and Supply Chain groups.
Ensure execution to your commitments
Transition Joint Development programs into long term supply arrangement together with the Supply Chain team.
Shape partner and internal roadmaps.
Keep up to date on the industry ecosystem, and educate the management team on changes, and what they mean.
Key skills and experience:
Minimum Bachelor's degree, ideally in a technical discipline. MBA a plus
5+ years of relevant professional experience
Excellent communication skills, including active listening and questioning to really understand what partners bring to us, and what they need from us
Fluent English language and experience communicating with people from different countries on the phone and in-person
Ideally candidates from the AI Data Center, AI, or Silicon Photonics industries, but not essential
Experience developing strategic partnerships
Business savvy - understands business basics
Partner empathy
Excellent presentation skills
Experience influencing action without owning resources
Experience in managing projects together with the engineering team
Experience managing and leading multiple projects simultaneously
Experience negotiating contracts and agreements
Startup experience a plus
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 25% of the Time
Relocation Eligible:
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_****************, or by calling our HR Direct Help Line at ************, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Area Director of Operations
Regional operation manager job in Washington, DC
We are seeking to hire a dynamic and strategic Area Director of Operations to lead multiple restaurant locations within our organization. The Area Director will oversee multiple Swahili Village locations, maintaining operational excellence, financial performance, and alignment with company culture and values. They act as the primary liaison between the corporate office and the restaurants, fostering clear communication, supporting company initiatives, and executing strategic priorities seamlessly. This role focuses on developing General Managers (GMs) while driving growth, guest experience, and team engagement.
Core Areas of Responsibility:
Guest Experience & Brand Standards
Operational Excellence
Leadership & Team Development
Financial Performance & Business Growth
Communication & Collaboration
Community & Culture
Direct Reports:
General Managers of 3 Restaurants
Reports to:
Owner/Corporate
Prerequisite Skills
Minimum 3 years experience as a Director or Vice President
Experience in multi-unit operations. Minimum 3 stores
Ability to deal with significant operational and procedural challenges within an organization
Champion of change management, aggressively seeking out opportunities to improve business and team performance, with a history of effective execution of initiatives
Strong Understanding of P&L and the impact of operations on financial performance
Works in an organized and process-driven manner embracing complexity and structure
Able to work in groups and as an individual
Ability to recognize opportunities and drive solutions to organizational issues, both at the store level as well as above-store level
Proven excellence in effective communication
History of developing others into leaders and brand ambassadors
Willingness to immerse themselves in learning about Kenyan and East African culture
Responsibilities
Guest Experience & Brand Standards
Champion the Swahili Village mission and brand at all time
Gather and analyze guest and team feedback to drive continuous improvement
Uphold brand identity and ensure alignment with our Core Values and drive performance against key business metrics
Operational Excellence:
Drive consistency in food quality, service standards, and overall guest experience across all locations
Develop, implement, and uphold best practices and standard operating procedures across locations to maximize efficiency and execution
Ensure compliance with health, safety, and labor regulations per state/national standards
Partner with the Marketing and Culinary teams to maintain product integrity and innovation
Triage when necessary to ensure optimal restaurant performance
Leadership & Team Development:
Provide guidance, mentorship, training, and accountability for GMs and their leadership teams
Foster a culture of hospitality, teamwork, and professional growth, utilizing Swahili Village training collateral and assets
Support hiring, training, and talent development to maintain a high-performing team
Ensure strong communication and collaboration between locations and leadership
Financial Performance & Business Growth
Own financial results across multiple locations, including sales, COGS, labor, and operating income
Work with GMs to achieve budgetary and key business driver goals
Identify revenue growth opportunities and cost-control strategies without compromising quality or culture
Support expansion efforts, new location openings, and strategic initiatives
Communication & Collaboration
Serve as the primary link between ownership, leadership, and store-level teams
Maintain clear and consistent communication with GMs, providing regular feedback and support
Collaborate with cross-functional teams (culinary, marketing, HR, etc.) to align on company objectives
Community & Culture
Act as a cultural ambassador, ensuring that Swahili Village's Mission and Core Values remain at the heart of daily operations
Drive engagement initiatives that support team morale and retention
Deliverables
Daily:
Review Daily Flash Report
Call each unit to check in and verify staffing, product, and equipment needs are met, and the store is on track for a smooth opening. Confirm any catering or large format orders, and verify the team is focused on the top 3 from previous audits.
Weekly:
Perform 1x operations audit and tie out with the GM
Audit each restaurant's weekly performance and review in a timely manner with that GM
Audit
Inventories
KBDs against revenue, prime cost, and operating margin targets, focusing on cost control measures for labor, food costs, and operating expenses
Schedules for the upcoming 2 weeks
Manager meetings
Checklist completion percentages
Training initiatives and personal development
Team disciplinary forms
Line Checks
Labor AvS & OT
Discounts, Voids, and Comps
Prepare all weekly restaurant information to present in the weekly meeting with the VP of Operations
Review/Approve any PTO or raise requests
Period:
Meet with GMs to roll out period reporting, wins, and opportunities
Compile wins and outstanding team member recommendations
Verify accuracy of information (Pay rates, titles, etc) for the team across all platforms, looping in HR where needed
Quarterly:
Perform quarterly reviews
Provide HR with quarterly bonus information
Review and update any Par and Prep sheets as necessary
Roll any vendor reporting up to VP of Operations or ownership
Attend quarterly leadership meeting and present performance, along with wins and any resource requests for your restaurants
Verify completion of all reviews and 1-on-1's at each restaurants
Annual:
Conduct annual GM reviews, providing HR with performance results along with raise requests
Pay Level
Compensation Range: $140,000 to $190,000 / year base pay
Bonus Allocation Range: 15-30% of base salary with quarterly and annual targets
Benefit Package: The company provides comprehensive health benefits to full-time employees, including medical, dental, and vision insurance. Coverage includes the employee and may extend to eligible dependents, with premiums paid in part or in full by the company. Details of coverage, waiting periods, and carrier options will be outlined in the company's benefits policy.
In lieu of direct enrollment in the company's group health plan, the employee will receive a monthly health benefit allowance equivalent to the employer's contribution toward a manager-level health insurance plan. This allowance is intended to offset the cost of private or marketplace health insurance and will be included as a taxable benefit in the employee's compensation package.
Annual safari trip to Kenya. Commensurate with achieving performance goals, an annual trip to Kenya to learn more about the culture and the people and enjoy all of the incredible natural beauty the country has to offer.
Compensation Review: Conducted annually in the end-of-year performance review to address merit or cost-of-living adjustments to base compensation and bonus %. Annual targets / ranges for merit and cost of living adjustments to base compensation are found in the Wages & Salary Ranges guide.
Operations Manager
Regional operation manager job in Tysons Corner, VA
Operations Manager - Glass & Glazing
Salary: Up to $150,000 (based on experience)
A leading commercial glass and glazing contractor in the Tysons Corner, VA area is actively seeking an experienced Operations Manager to oversee and lead project operations. This is an excellent opportunity for a seasoned professional with deep industry knowledge and a strong network within the DMV area who can bring both operational leadership and client relationships to the table.
The Operations Manager will play a key leadership role in managing project delivery, driving operational efficiency, and ensuring client satisfaction from project inception through closeout. The ideal candidate will have a proven track record of managing complex commercial glazing projects, leading teams, and fostering client relationships that contribute to company growth and success.
Key Responsibilities
• Oversee day-to-day operations for multiple commercial glass and glazing projects, ensuring quality, budget, and schedule objectives are met.
• Serve as the primary point of contact for major clients and general contractors in the DMV area, building and maintaining long-term relationships.
• Lead, mentor, and support project managers, superintendents, and field staff to ensure consistent execution of company standards and best practices.
• Collaborate with estimating and preconstruction teams to review bids, proposals, and project scopes.
• Drive profitability and operational excellence through efficient project planning, scheduling, and resource allocation.
• Manage and oversee the execution of projects involving commercial storefront systems, curtain wall (stick-built and unitized), glass railing systems, canopies, and other architectural glazing applications.
• Ensure compliance with safety standards, contractual requirements, and company policies.
• Review project financials and forecasting, identifying opportunities to improve margins and minimize risks.
• Work closely with executive leadership to develop strategies for expanding market share and securing new clients in the region.
Qualifications
• Minimum of 8 years of project management experience within the commercial glass and glazing industry.
• Demonstrated success leading large-scale glazing projects and managing multiple teams simultaneously.
• Strong connections within the DMV construction market and the ability to leverage relationships to bring in new clients and projects.
• In-depth knowledge of storefront, curtain wall (stick-built and unitized), canopies, glass railing, and related glazing systems.
• Excellent leadership, communication, and client relationship management skills.
• Proficiency with Microsoft Office Suite, Bluebeam, Procore, and other industry-related software.
• Bachelor's degree in Construction Management, Engineering, or a related field preferred; equivalent hands-on experience will be considered.
• Strong financial acumen with the ability to manage budgets, contracts, and project forecasts.
For immediate consideration, please email your resume to *************************.
Sr. Supervisor, Inbound Quality Operations
Regional operation manager job in Leesburg, VA
Company: VB Spine Looking for a career where your work truly matters? At VB Spine, you'll be part of a mission-focused team that supports surgeons during life-changing spinal procedures. We're seeking a Senior Supervisor, Inbound Quality Operations to lead our Quality Control and Receiving teams in ensuring all incoming products meet the highest standards of quality, compliance, and readiness. This role offers the opportunity to lead a talented group of professionals, drive process improvements, and play a key part in maintaining VB Spine's reputation for excellence.
What You'll Do
Lead and direct Quality Control and Receiving employees to ensure timely and accurate inspection of incoming products
Provide training, coaching, and performance feedback to team members to support ongoing development
Establish work priorities and allocate resources to meet inspection and production schedules
Track and report key metrics such as inspection throughput, accuracy, and productivity
Drive continuous improvement initiatives focused on efficiency, documentation, and inspection processes
Develop and implement capacity planning methods to balance workloads and optimize team performance
Identify and execute relevant quality-related training programs
Coordinate and resolve product or component quality concerns and corrective actions
Maintain clear communication with management, coworkers, and suppliers on quality requirements and inspection procedures
Write, review, and maintain departmental SOPs and work instructions to ensure compliance with regulatory and company standards
Support FDA inspections, ISO assessments, and internal audits as needed
Ensure adherence to GMP, GDP, and company quality procedures
What You Bring
Bachelor's degree required; Engineering degree preferred
Minimum of 4 years related experience in quality control, inspection, or manufacturing (medical device industry preferred)
Prior leadership or supervisory experience in a regulated environment
Knowledge of GMP compliance for Class II Medical Devices
Experience with inspection tools such as micrometers, calipers, indicators, gauges, and comparators
Familiarity with ANSI Y14.5 Geometric Tolerances and ANSI/ASQC Z1.4 Sampling Plans
Ability to read and interpret technical drawings, specifications, and quality standards
Strong problem-solving, communication, and organizational skills
Proficiency with Microsoft Office Suite, ERP systems, and document control software
Proven ability to make sound quality decisions and manage multiple priorities in a fast-paced environment
Why VB Spine?
We believe in growing talent from within. At VB Spine, you'll join a high-performing team, benefit from mentorship and professional development, and play a meaningful role in advancing innovation in spinal care. This position offers the chance to shape quality operations that directly impact patient outcomes while building a rewarding career in a dynamic, mission-driven company.
Compensation
Pay for this role is competitive and based on experience, with factors like qualifications and performance taken into account. Final compensation is determined on a case-by-case basis and considers experience level, skillset, and market conditions.
Benefits Include
Comprehensive health, dental, and vision insurance
401(k) with company match
Paid time off (PTO) and holidays
Ongoing training and professional development opportunities
Opportunity to grow within a fast-paced, innovative organization
Operations Manager
Regional operation manager job in Washington, DC
The Ford Agency is actively recruiting for an Operations Manager to join a non-profit organization in Washington, DC. This key leadership role will oversee day-to-day office operations, manage vendor and contract relationships, act as a liaison with building facilities, and ensure the smooth functioning of internal systems and workflows. The ideal candidate will have a strong commitment to creating seamless operations and a strategic mindset to help drive organizational effectiveness. A fantastic opportunity for a proactive, solutions-oriented operations professional looking to make a tangible impact!
Responsibilities Include:
Oversee daily office operations, including facilities, maintenance, supplies, and vendor coordination
Manage the full contract lifecycle: drafting, reviewing, execution, and compliance tracking
Track office and vendor budgets; coordinate closely with Finance Team on reporting and forecasting
Uphold health and safety protocols and lead improvements based on best practices
Develop and maintain the Operations Manual and internal process documentation
Collaborate with HR, IT, Finance, and leadership to ensure aligned and efficient operations
Qualifications Include:
Bachelor's degree or equivalent professional experience
5+ years of experience in business operations, vendor/contract management, or facilities oversight
Strong project management skills and ability to juggle multiple high-impact priorities
Excellent communication and cross-functional collaboration skills
Familiarity with Salesforce and Google Suite
Strong judgment and attention to detail
Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation.
The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients.
To see more positions available through The Ford Agency, please check out our website at ********************
Operations Manager
Remote regional operation manager job
Mural Group is a startup focused recruiting firm partnering directly with one of the top VC backed startups in Austin. This client is a Series A marketplace company founded by former startup operators with ground level experience at one of the fastest growing startups of all time.
About the Role:
As an Operations Manager, you'll own and scale multiple territories across the United States, modeled after Uber's early Operations Manager and General Manager roles. Working in-person from our Austin office, you'll have complete P&L responsibility for your territories and serve as the driving force behind our expansion. You'll collaborate face-to-face with leadership and cross-functional teams as the CEO of your territories, responsible for everything from growth to profitability.
This is an opportunity to get in on the ground floor with with one of the fastest growing startups in the world. We are looking for high potential, low ego, problems solvers with an analytical toolkit and relentless determination.
Who you are:
5-7 years of experience with a track record of excellence in any of these backgrounds:
Former consultants or bankers who want to build
Early-stage startup operators who've worn multiple hats
Former entrepreneurs with a versatile problem solving toolbox
Problem-solver who can handle immediate issues while building scalable solutions
Comfortable startup pace and workload
Highly competitive with a burning desire to be great
What You'll Do:
Full ownership of 5-15 territories (depending on size)
Drive growth and profitability metrics
Make strategic investment decisions and execute on them
Launch and scale new markets
Build and maintain relationships with customers and users of the marketplace platform
Provide high-touch support while developing scalable solutions
Prioritize effectively across multiple stakeholders
Create processes that allow us to grow faster than our headcount
Partner with our tech team to identify and solve scaling challenges
Transform front-line insights into product requirements
Identify the next burning problems beyond staffing that we can solve for dental practices
Qualifications
Proven track record of excellence in a high-intensity role
Outstanding problem-solving abilities
Strong analytical skills for P&L management
Exceptional communication and relationship-building capabilities
Self-motivated with ability to thrive in ambiguous environments
Demonstrated ability to build and optimize scalable processes
High standards in everything you do - never satisfied with "good enough"
This role is not a fit for you if:
You prefer receiving a set of tasks to complete vs. seeking out the most import problems to prioritize and solve.
You're uncomfortable with ambiguity and rapid change
You don't enjoy being on the phone
You only want to work from home; this role is in-person in Austin, TX
What's in it for you:
Mentorship in a "no ego" startup - Direct line to the CEO and Co-founder
Competitive salary + equity
Unlimited growth potential - expand your ownership and role through success
Frequent trips to Amsterdam to collaborate with tech team and founders
Import Manager
Remote regional operation manager job
We are seeking a detail-oriented and knowledgeable professional to oversee and ensure the accuracy of all documentation submitted under the U.S. Customs and Border Protection (CBP) First Sale for Export program. This role is responsible for reviewing invoices and supporting documentation to confirm compliance with CBP requirements and to ensure duty savings opportunities are properly applied.
We offer:
A business casual work environment, FREE on-site gym, complimentary shuttle service from Secaucus train station, and
work from Home on Friday!
Heath, Vision, Dental Benefits, Flex spending, Transit, 401K plan, flexible working hours, safe work environment.
Key Responsibilities
Review documents submitted to Customs brokers for clearance.
Ensure First Sale invoices reflect proper transaction values per CBP rules.
Verify valuation methods and compliance with CBP regulations.
Distinguish between trading/marketing company invoices and importer invoices.
Maintain knowledge of CBP import processes, payments, and logistics.
Liaise with brokers, suppliers, and internal teams to resolve issues.
Keep updated on CBP rulings and First Sale best practices.
Assist with audits and compliance checks.
Provide training and guidance to internal teams.
Qualifications:
Bachelor's Degree required
Experience in U.S. import compliance or customs valuation.
Understanding of First Sale for Export methodology.
Familiarity with customs brokerage and duty payments.
Strong attention to detail and ability to interpret trade documents.
Excellent communication skill
Preferred:
Prior experience with brokers, importers, or trading companies.
Knowledge of Incoterms and international invoicing.
Audit or compliance background.
Salary: DOE
We are an equal opportunity employer and welcome all qualified candidates to apply for this position regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.
#ImportCompliance #CustomsValuation #InternationalTrade #SupplyChain #CBP #FirstSaleForExport #DutySavings #ComplianceJobs #LogisticsCareers #VCNYHome
Operations Manager
Regional operation manager job in Silver Spring, MD
Job Title: Operations Manager
Industry: Education / Youth Enrichment
Assignment Type: Direct Hire (Full-Time, Permanent)
Pay: $100,000 - $110,000 annually
Work Schedule: Monday - Friday, 9:00 AM - 5:00 PM, on-site
Note: This role requires on-call availability during summer program weeks (approximately June 22-August 22).
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About Our Client:
Our client is a growing education services organization that inspires children through hands-on learning experiences. Their mission is to make STEM concepts fun, accessible, and engaging for students through after-school programs, workshops, camps, and special events.
Job Description:
We're seeking an experienced Operations Manager to oversee the day-to-day logistics of multiple education programs. This individual will manage scheduling, recruiting, training, and performance evaluation for instructional and support staff while ensuring seamless execution of all programs. The ideal candidate will bring strong leadership, organizational, and communication skills, with the ability to thrive in a fast-paced environment.
Key Responsibilities:
Oversee all operational logistics for after-school, camp, and special programs.
Manage and support instructional teams, including hiring, onboarding, training, and performance feedback.
Create and maintain staff schedules, ensuring appropriate coverage across all locations.
Lead recruitment efforts including job postings, interviews, and new hire coordination.
Foster a positive, collaborative office culture and plan occasional staff engagement activities.
Monitor quality control for programs and serve as a point of contact for escalated issues from parents or schools.
Maintain compliance with company policies, background checks, and documentation standards.
Provide operational support and troubleshooting during high-volume summer months (must remain available for on-call needs during June-August).
Qualifications:
5+ years of operations management experience, preferably in education, youth programs, or related fields.
Experience with staff scheduling, training, and performance management.
Proficiency in Microsoft Office and Google Workspace (especially Excel and Sheets).
Strong communication and organizational skills.
Ability to remain flexible and solution-oriented during peak program periods.
Additional Details:
Reports directly to the organization's President.
Team size: approximately 6 internal staff and 100+ seasonal instructors.
Interview process includes one virtual interview followed by an in-person office visit.
Perks:
Competitive salary with room for growth.
Paid time off, holidays, and sick leave.
Partial employer contribution toward health insurance.
Supportive, mission-driven work environment that values creativity and collaboration.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request
Mechanical Operations Director
Regional operation manager job in Ashburn, VA
CLOUDHQ - Mechanical Operations Director
Who We Are
Our purpose at CloudHQ is to provide flexible, efficient, and resilient data center solutions to businesses of all sizes. Our growing organization was founded by the pioneer of data center REITs. CloudHQ has state-of-the-art data center sites located on two Northern Virginia campuses, as well as London, Frankfurt, Paris, Milan, and São Paulo, and we anticipate exponential growth over the next several years both in the US and abroad. Our company's reach is expanded through our affiliate companies - Cloud Capital, Dalian Development, and WindHQ.
What The Role Entails
CloudHQ is seeking a Mechanical Operations Director to provide technical cross-team leadership across our operational data center portfolio in the United States. This exciting new role will drive operational excellence, lifecycle performance, and continuous improvement to maximize reliability, efficiency, and customer satisfaction across CloudHQ sites. The Director will be responsible for professionally representing CloudHQ's Mechanical operations department across multiple functions within the organization as well as outside of the company. This role will be the primary point of contact and communication for Mechanical Operations, acting as a leader to the customer and vendors.
What You Will Get to Do
Technical Operations Leadership
Lead mechanical operations strategy for chilled-water plants, CRAH/CRAC units, Fan Walls, CDUs, economizers, and airflow management across CloudHQ facilities.
Own mechanical system performance standards, preventive maintenance strategies, and lifecycle asset plans.
Ability to review Construction Documents and project specifications to provide operations improvements input.
Ability to review Construction Administration activities for on-going or day two projects for CloudHQ standards adherence and industry best practice.
Define and drive continuous improvement initiatives to reduce energy use, improve PUE (Power Usage Effectiveness), and increase mechanical system resiliency.
Commissioning, Troubleshooting, and Incident Response
Monitor commissioning, retro-commissioning, and re-commissioning activities for retrofit projects.
Promote team involvement in Factory Witness Tests and other construction/development activities as needed.
Serve as first escalation for complex mechanical incidents; lead root-cause analysis and corrective actions to restore and harden site performance.
Maintain on-call rotation and rapid response playbooks for critical incidents.
Standards, Tools, and Modeling
Develop and maintain CloudHQ mechanical standards, specifications, and O&M procedures for consistent operations across sites.
Understand CFD (Computational Fluid Dynamics), energy modeling, BMS (Building Management System) analytics to diagnose issues, validate design changes, and optimize controls and sequences.
Champion data-driven monitoring and trending to detect performance drift and optimize operations.
Develop and review MOP/SOP/EOP and provide contingency plans where required.
Business & Client Engagement
Act as CloudHQ's technical representative in client operations reviews and technical walk-downs.
Support customer success by providing operational insight, lifecycle cost modeling, and reliability.
Advise on vendor selection, service contracts, and spare-parts strategies to align with operational goals.
Oversee the mechanical department budget processes and lead financial planning and analysis while driving cost-saving initiatives that will result in operational efficiency and profitability.
Mentorship & Knowledge Sharing
Mentor operations managers, mechanical technicians, and facilities lead; develop training, checklists, and knowledge base content.
Issue operational guidance and best practices and expand internal learning processes.
What You Will Bring to The Role
A High school diploma or equivalent
Minium of ten (10) years of professional experience in mission-critical, data center operations, commissioning, or design
Experienced leader of mission critical staff
Deep, proven expertise with chilled-water systems, economizers, CRAH/CRAC equipment, liquid cooling, pumps, and airflow management
Hands-on experience with BMS/controls, energy modeling, and CFD for operations use cases
Strong familiarity with ASHRAE Data Center guidance, applicable codes, and environmental regulations
Proven success leading operational teams and programs
Experience negotiating service contracts and managing vendor performance for mechanical systems
Track record of leading incident response, root-cause analysis, and lifecycle performance programs
Exceptional verbal and written communication, with demonstrated client-facing and team leadership experience
Responsible attitude with strong work ethic; leading by example in attendance, attitude and technical work product
Ability and willingness to work extended hours when required
Our Ideal Candidate Will Also Possess
A bachelor's degree in mechanical engineering or closely related field
Professional Data Center mechanical engineering experience highly preferred
What We Offer
CloudHQ's people and culture are the most enriching aspects that make us a great place to work. We are strengthened by industry experts who bring extensive knowledge, skill, and experience; leaders who bring vision, innovation and commitment to our people; and an expanding team of individuals who believe in that vision and bring their best to support their customers and team.
Our U.S. employees enjoy competitive compensation and rewarding incentives, comprehensive benefits (medical, dental, vision, life insurance, disability), 401(k) with match, 12 paid holidays, generous PTO, development opportunities, and the ability to closely impact and contribute to the growth of an exceptional organization.
Equal Employment Opportunity
CloudHQ is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected veteran status, or other legally protected status.
HVAC Service Manager
Regional operation manager job in Chantilly, VA
Job Title: Service Manager
Job Summary: Are you passionate about leading commercial HVAC service teams and delivering exceptional customer experiences? HVAC Service Managers act as champions for our clients brand, they collaborate with teammates and demonstrate to the community their company values. Service Managers direct day-to-day field service operations and are responsible for much more. Service Managers are in the field with Technicians on a daily basis - coaching, teaching, and engaging at a high level to help drive an exceptional safety culture, deliver unbelievable customer care, talent development and business growth.
Who We Are: Our client specializes in multiple trades including New Construction, Mechanical Service, Industrial Refrigeration, Special Projects, and Manufacturing. With over 50 years of service, they are dedicated to their people, culture, and business.
Perks of Joining:
Competitive salary + bonus + company vehicle + gas card + more!
Career development and progression
401(k) plan with company match
PTO and paid holidays
Excellent medical, dental, life, vision, and disability benefits
Employee Assistance Program
Employee referral incentives
A Day in the Life:
Ensure Technicians are equipped for their tasks with a focus on safety
Act as a dynamic leader, motivating your team, in the field several days a week
Promote a culture where safety is the top priority
Inspect job sites for compliance, quality control, and customer satisfaction
Lead a team of Service Technicians in a fast-paced environment
Drive operational excellence by helping your technicians solve complex customer issues
Support Administration, Service Coordinators, and Sales teams
Develop and maintain relationships with customers, identifying service needs and creating estimates
Focus on team development through coaching and teaching and driving our apprenticeship program
What We Are Looking For:
Experience in building high-performing service teams
Commercial HVACR service experience
Industry-related Service Manager or Service Supervisor experience
Ability to develop HVAC maintenance and service estimates
Excellent communication, interpersonal, and customer service skills
Strong problem-solving and critical thinking abilities
High energy and adaptability for a dynamic workload
Professional demeanor and positive attitude
Inspire and motivate team members
EOE M/F/Disability/Vet
Operations Manager
Regional operation manager job in Alexandria, VA
Event Strategies, Inc. (ESI) is a full service event production company based in Alexandria, VA.
ESI is seeking to hire organized and highly motivated Operations Managers full-time to support the administrative operations and logistics behind nationwide and global event productions. Operations Managers play a crucial role in supporting the day-to-day operational needs of both ESI and client events. Operations Managers will work closely with ESI project managers, technicians, labor, vendors, and clients to ensure that all logistical aspects of the events are seamless and executed efficiently. Events will include conferences, trade shows, concerts, outdoor and indoor political speaking events, traveling shows, and more.
Compensation/Benefits
Salary pay that is negotiable based on skill level and experience. Benefits include health, dental, and vision. Simple IRA with company match offered as well.
How To Apply
Please send your resume to ******************* or contact us at **************. Please be sure to include any examples of past events you have worked on if possible.
Responsibilities
Assist the Director of Operations and Project Managers in both the daily operation of the company and the execution of events by creating production schedules, budgets, trip summaries, tracking expenses, and assisting in vendor sourcing
Create and manage transportation logistics for both equipment and personnel to and from event sites. This includes sourcing hotel room blocks, managing flights and rental cars
Assist with managing event timelines and ensuring deadlines are met
Responsible for the upkeep of collaborative documents and administrative materials for all ESI projects
Responsible for conducting venue research, vendor sourcing, and vendor research projects
Responsible for the day-to-day upkeep of the ESI headquarters
Occasionally provide on-site support during events, ensuring everything runs smoothly and addressing any issues that may arise
Qualifications
1-3 years of operations experience in event production or logistics is a plus but not required. Entry level experience is acceptable for this position.
Must be able to be trusted with confidential information
Strong organizational skills with the ability to multitask and prioritize effectively
Excellent communication and interpersonal skills to interact with vendors, clients, and internal teams
Ability to work well in a fast-paced, team-oriented environment
Detail-oriented with a focus on accuracy and quality
Flexibility to work evenings and weekends as needed for events
Intimate knowledge of Microsoft Office and Google Drive products
Experience
Experience in the support of large projects or business operations preferred but not required
Environment
Work is performed primarily in the headquarters office in Alexandria, VA
Occasional travel for events at venues such as hotel ballrooms, conference centers, arenas, concert venues as well as outdoors in amphitheaters and fields with a large media component at most events
Team members working times may be irregular hours and on-call status including days, evenings, weekends, and holidays
General Manager
Regional operation manager job in Arlington, VA
OPENING SOON IN ARLINGTON VIRGINIA
Altitude
is a refined cocktail and wine bar influenced by the glamour of midcentury air travel. The prominent bar of the space is designed to resemble an airplane wing structure, and custom nooks create an atmosphere of sophisticated comfort.
Altitude's
on-premises sommelier draws inspiration from Pan Am's golden-era routes, offering aged vintages with an American-meets-European sensibility.
Summary of Position:
The General Manager is responsible for the overall success of the restaurant, ensuring excellence in guest experience, operational efficiency, and financial performance. This includes leadership in planning, organizing, training, and execution to meet goals in sales, labor, product quality, cleanliness, and service standards. A strong focus on hospitality and culture is essential, fostering a positive, professional, and welcoming environment for both guests and team members.
We're looking for an experienced leader with strong business acumen and a passion for hospitality - someone who thrives in a fast-paced environment, inspires their team, and takes pride in achieving excellence across all aspects of restaurant operations.
Duties & Responsibilities:
Understand completely all policies, procedures, standards, specifications, guidelines, and training programs.
Ensure that all guests feel welcome and are given responsive, friendly, and courteous service always.
Ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking, and serving standards.
Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
Make employment and termination decisions.
Fill in where needed to ensure guest service standards and efficient operations.
Continually strive to develop staff in all areas of managerial and professional development.
Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.
Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs.
Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures.
Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for all violations of company policies, rules, and procedures.
Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.
Develop, plan, and carry out restaurant marketing, advertising and promotional activities and campaigns.
Qualifications:
Be 21 years of age.
Have knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions.
Possess excellent basic math skills and can operate a POS system.
Be able to work in a standing position for long periods of time.
Be able to reach, bend, stoop and frequently lift heavy items.
Must have the stamina to work 50 to 60 hours per week.
Compensation Details:
Compensation: Salary ($125,000.00 - $150,000.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Dining Discounts
Operations Manager
Regional operation manager job in Olney, MD
Gastro Center of Maryland is one of the largest Gastroenterology groups in the Mid-Atlantic with locations across Maryland and Northern Virginia.
The Operations Manager will oversee the day-to-day operational functions of multiple gastroenterology practice locations, ensuring streamlined workflows, effective resource utilization, and exceptional patient and staff experience. This position reports directly to the VP of Operations and works closely with leadership, vendors, and staff across locations.
Key Responsibilities
· Partner with the VP of Operations to manage daily staffing needs and operational logistics across multiple sites
· Support clinical and administrative teams to ensure smooth daily operations
· Collaborate with vendors and property managers to maintain facility standards and address site-specific needs
· Coordinate with the VP of Finance on procurement processes, supply chain oversight, and vendor contracts
· Monitor and improve operational workflows, ensuring compliance with healthcare regulations and internal policies
· Assist with onboarding and training support staff in collaboration with HR and department leads
· Identify process improvement opportunities and implement solutions to enhance service delivery
· Travel between Maryland offices and occasional Northern Virginia sites (approximately 30% travel)
Qualifications
· Bachelor's degree required; healthcare, business administration, or related field a plus
· Minimum of 4 years of relevant operational management experience, preferably in a healthcare or multi-location environment
· Healthcare background is required, especially in a specialty or ambulatory care setting
· Proficiency in Microsoft Excel and other office productivity tools
· Strong interpersonal and organizational skills; able to adapt and pivot in a fast-paced environment
· Experience working collaboratively with cross-functional teams including clinical staff, finance, and vendors
Benefits
· 401(k) retirement plan with company match
· Comprehensive insurance: Health, Dental, and Vision
· Paid Time Off: 10 days annually
· Sick leave and national company-paid holidays
· Professional growth and development opportunities
Museum Operations Manager (Historic Property, Contract role)
Regional operation manager job in Washington, DC
The Choice is facilitating an upcoming contract for our client, a small historic property museum. This is an interim employment opportunity due to a staff member on family leave.
Estimated Timeframe: Nov 2025 - February 2026 with potential extension
Hours/Location: approximately 40 hours weekly, including on-site for public tours 11:00 AM to 4:00 PM, Thursday through Sunday, the remaining hours may be worked from home during the week.
Qualifications
Bachelor's degree in museum studies, public history, historic preservation, arts administration, architecture/design, or related field (or equivalent experience) required. Master's degree in museum studies, public history, arts administration, architecture/design, or related field preferred.
5+ years of hands-on experience managing operations, exhibitions, or facilities in a museum, historic site, or cultural venue.
Demonstrated success producing exhibitions and writing/editing interpretive content (submit two short writing samples).
Strong project management skills: budgets, schedules, vendor/fabricator coordination, and risk tracking across multiple concurrent projects.
Proficiency with collections/CRM and office tools (e.g., PastPerfect or equivalent; MS/Google suite; basic PM software).
Excellent interpersonal skills; consistent, welcoming public presence; commitment to inclusive, accessible experiences.
Experience with event/rental operations; first-aid/CPR or incident management training preferred
Familiarity with ADA/inclusive-design standards and plain-language editorial practices preferred
Job Duties:
This role will manage the stewardship, maintenance, exhibitions, and public programs of the museum as well as programming coordination. Duties will include:
Lead the day-to-day operations of the museum, ensuring a safe, welcoming, and engaging experience for all visitors.
Daily site operations: Open/close procedures; front-of-house readiness; visitor services; ticketing/check-in; gallery standards.
Safety & compliance: Life-safety checks; incident reporting; first-response coordination; adherence to policies/procedures; authority to pause operations for safety and initiate incident command protocols until relieved.
Environment & collections care: Monitor temperature, humidity, and light; uphold housekeeping standards; conduct integrated pest management checks; coordinate with collections consultants for handling and preventive care; maintain logs.
Docent & volunteer oversight: Schedule and oversee docents, temps, and volunteers.
Exhibitions: Build production calendars; coordinate fabrication, installation, and deinstallation; proof and approve labels and room text for accuracy, tone, and accessibility (including ADA and inclusive-design practices).
Programs & rentals: Serve as day-of on-site lead for tours, programs, partner events, and rentals; coordinate facilities and vendors; manage run-of-show and post-event resets.
Project management & risk: Keep to budgets and schedules for the museum operations and exhibits; track deliverables, risks, and mitigations; maintain dashboards and compliance records.
Support the design and delivery of exhibitions and public programs that introduce audiences to the Global Campus and its vision for design literacy.
Exhibition content: Research, draft, and edit interpretive materials (object labels, section/room text, handouts, family activities) in collaboration with leadership and designers.
Production coordination: Maintain content calendars and milestones; route proofs; coordinate with fabricators and vendors; support installation days as assigned; manage credit lines and acknowledgments.
Public programming: Coordinate with programming and operations on logistics, staffing plans, run-of-show, and audience experience; assist on-site for select events.
Stakeholder alignment: Liaise with partners, educators, and community groups to ensure mission alignment, audience accessibility, and brand consistency.
Capital project liaison: Serve as liaison to the Owner's Project Manager (OPM) for capital projects including HVAC modernization, roof replacement, and accessibility upgrades-key steps toward making the museum the oldest LEED-certified building in the United States.
Procurement: Draft project scopes; solicit quotes and RFPs for museum operations and maintenance.
Vendor coordination: Act as the primary point of contact for associated external vendors, contractors, and consultants.
Facilities maintenance: Liaise with JLL engineering services for oversight of the physical plant; coordinate maintenance vendors and service providers for ongoing facility needs.
Planning & reporting: Maintain workplans, calendars, and outcome dashboards for exhibits, programs, rentals, donations, maintenance, and capital projects.
Service Manager
Regional operation manager job in Washington, DC
Trimac isn't just a transportation company; it's an industry disruptor with a remarkable 80-year legacy of safely delivering products that improve people's lives across North America.
Our workplace culture is centered on being safe, respectful, innovative and inclusive. We are committed to maintaining a rewarding work environment that allows employees to experience new opportunities and build their chosen careers. Across the company, we encourage open communication, champion integrity, celebrate individuality and cultivate diverse talents and perspectives. If you're ready for a challenge that will help drive forward an industry leading team, we invite you to begin your journey with us.
Job Details:
The Service Manager is responsible for the evaluation and development of processes and procedures for washrack, shop and environmental activities. This individual will also be responsible for the local development of commercial shop and washrack business.
Responsibilities:
• Ensure the cleaning techs and mechanics have proper instruction and procedures to perform their duties safely and efficiently.
• Respond to all cleaning techs concerns and act on them promptly as they relate to: Safety,
• Mechanics & Cleaning techs abilities to perform his/her duties effectively, Opportunities that would increase efficiency for both the Company and the customer, cleaning procedures and equipment needs & Maintenance procedures and equipment needs.
• Evaluate daily capacities and thru-puts on shop and washracks to determine any areas of improvement in efficiencies concerning cleaning processes and procedures.
• Coordinate and carry out solicitation of potential new commercial shop and washrack business.
• Manage existing commercial customers to ensure our washracks and shops are consistently meeting requirements. Communicate any problems associated with service to the Branch Manager with recommendations for improvements.
• Monitor chemical inventory level. Measure amount consumed relative to activity.
• Manage effluent disposal and ensure compliance with all environmental guidelines and regulations at a branch level.
• Maintain equipment according to company guidelines, along with Federal agency guidelines.
• Track and maintain inventory.
• Develop new commercial maintenance and cleaning revenue.
• Track shop and washrack revenue numbers compared to plan and goals.
• Ensure cleaning tickets are approved and entered the cleaning system timely.
• Where applicable ensure invoicing for commercial cleaning accounts is completed daily.
• Track productivity and KPI's on the washrack and report these to the Area Manager.
• Ensure commercial accounts receivables are kept current.
• Ensure all work orders are approved and entered.
• Ensure the washracks and shops meet all customer requirements, and any changes are communicated immediately.
• Service failure reports are recorded and brought to the attention of the Area Manager or designate.
• Utilize sales report form to report commercial sales activity to the Area Manager.
• Ensure all shop and washrack equipment meets regulatory and corporate compliance.
• Assist in ensuring processes allow cleaning techs and mechanics to complete their duties in a safe manner.
• Assist in ensuring safety equipment is available and in use by employees at all required times.
• Accountable for developing an environment that adheres to the companies Safety, Health, Environmental and Security policies.
• Maintain process control and respond to needed or required changes as they occur.
• Maintain and control environmental regulations and report discrepancies to Environmental Department and Area Manager.
• Maintain control of disposal activity with all wastes generated by the facility.
Qualifications:
• 5-7 years of related experience and/or training.
• High School Diploma Mandatory, bachelor's degree preferred.
Benefits:
We invest in our employee's growth through training and development programs. We offer a comprehensive benefits package such as:
Medical, Dental, Vision, Life Insurance, and many more health and wellness benefits
Paid vacation, floating holidays, sick time, and company holidays
Paid time off for volunteer activities to help give back to our communities
Tuition Reimbursement Program to achieve your educational goals
Continuous learning and career development
Safety Commitments:
We make safety a part of every decision
We make safety personal
We have the courage to intervene
Financial Investigations Unit Manager-Lead
Regional operation manager job in Washington, DC
Job Description: Financial Investigations Unit Manager-Lead
Company: Shermen Bank International (In Formation)
Reports to: Chief BSA/AML Officer
Client Focus: Embassy, Consulate, and Foreign Mission Diplomatic Community
About Us
We are a specialized Edge Act Corporation, chartered by the Federal Reserve, dedicated to providing premier international banking and financial services. Based in Washington D.C., our primary focus is serving as the trusted financial partner to the diplomatic community, including embassies, consulates, foreign missions, and their affiliated organizations in the United States. We operate in a high-compliance, high-touch environment and are committed to the highest standards of regulatory excellence and client service.
Position Summary
The Financial Investigations Unit (FIU) Manager-Lead will be responsible for the AML & Sanctions Department's operational functions. The FIU Manager-Lead will manage a team whose activities include client onboarding, periodic reviews, name and payments screening, sanctions reviews, AML transaction monitoring, and fraud detection. This role reports to the Chief BSA/AML Officer/Head of Anti-Financial Crimes.
Core Responsibilities
This role covers the following responsibilities:
Manage the FIU team
Supervise and support daily activities including client onboarding-know your customer reviews, periodic and ad hoc reviews, customer risk scoring, name and payments screening, Office of Foreign Assets Control (OFAC) sanctions reviews, AML transaction monitoring and fraud detection
Support the team and work on transaction monitoring alerts, fraud alerts, case investigations, and suspicious activity report (SAR) and currency transaction report (CTR) filing, 314(a) and 314(b)
Assist in the updating of AML and Sanctions policies and procedures and other documentation
Produce metrics reporting for senior management
Create escalation reports for senior management
Assist in AML and Sanctions training across various groups/departments
Assist in the coordination of the BSA/AML & Sanctions Risk Assessment, Red Flags Coverage Assessment, and the Enterprise-Wide Risk Assessment process
Coordinate with regulators, auditors, and vendors regarding matters related to AML & Sanctions
Support the AML Model Analytics/Technology team in the tuning and testing of the AML & Sanctions Department's models and systems
Required Skills & Qualifications
We are looking for a versatile candidate who is hands-on and wants to work in a fast-paced, innovative, dynamic, and collaborative environment. Candidates for this role will have the following knowledge and experience:
5-8 years in an AML and Sanctions role with experience in client onboarding-know your customer reviews, periodic and ad hoc reviews, customer risk scoring, name and payment screening, Office of Foreign Assets Control (“OFAC”) sanctions reviews, AML transaction monitoring and fraud detection, case investigations, SAR filing, and CTR filing
AML, Sanctions and Anti-Fraud team management experience or ready “to take the next step”
AML, Sanctions, and Anti-Fraud subject matter expertise
Experience in presenting to and meeting with auditors and regulators
Excellent knowledge of U.S. AML, OFAC Sanctions and Anti-Financial Crime regulatory rule framework and requirements
Knowledge and experience of the Embassy, Consulate and Mission (“ECM”) business and transaction typologies
Creating and/or updating AML and Sanctions policies and procedures
Anti-Financial Crime model/platform end-to-end testing and supporting documentation
Creating and updating documentation that meets regulatory standards and expectations
Working on coverage assessments, BSA/AML & Sanctions risk assessments, and Enterprise-Wide Risk Assessments
Producing metrics reporting for senior management
Excellent knowledge of Excel, PowerPoint, Visio, etc.
Multi Unit Manager
Regional operation manager job in McLean, VA
The Role
We are seeking a motivated individual to join our Retail Management team. Our Multi Unit General Manager will be responsible for the high volume, highly visible locations of Bloomingdale's Tyson and Bloomingdale's Chevy Chase. In this role, GM is responsible for overseeing all aspects of boutique retail operations, ensuring that the store meets its sales targets and provides excellent customer service. Additional responsibilities include, but are not limited to, maintaining and achieving high operational standards, exceeding merchandising goals, achieving sales objectives, building a highly motivated team, and furthering associates' skills and clientele base.
The ideal candidate will have 3-4 years of management experience in the fashion retail industry (luxury preferred), excellent communication and organizational skills, and a strong understanding of KPIs. You should be target-driven, committed to adhering to company standards, and dedicated to upholding company standards, and able to inspire and motivate your team to achieve excellence
Responsibilities
Ensure the store operates seamlessly and efficiently.
Build and maintain lasting relationships with customers to expand the client base.
Motivate and manage the sales team to exceed sales and productivity goals.
Connect with customers and understand their needs, such as documenting and communicating customer requests.
Recognize and handle loss prevention situations with exemplary customer service.
Conduct training sessions to enhance team skills and knowledge.
Plan and delegate appropriate responsibilities within the sales team.
Maintain knowledge of inventory, scheduling, sales goals, and training of sales associates.
Ensure that store merchandising, windows, and visual displays are maintained and consistent with the brand image.
Maintain clear communication lines with the sales team and corporate office.
Act as a leader to the sales team.
Learn and apply product knowledge to assist customers in selecting merchandise that meets their needs.
Proactively identify and recommend additional merchandise to enhance the customer's experience, not overwhelm them.
Establish, meet, and exceed sales and performance goals.
Seek out top talent for the sales team through networking and recruiting.
Foster a positive and energetic atmosphere while maintaining a professional work environment.
Requirements
Exceptional written and verbal communication skills
Exemplary work ethic and leadership qualities
Ability to analyze sales reports to determine business needs and develop strategies
Strong troubleshooting and problem-solving abilities, particularly under pressure
Exceptional organizational skills, with the capacity to prioritize and manage multiple tasks effectively
Superior customer service skills
A proactive, hands-on approach with a keen sense of urgency to meet business demands
Education and Training
HS Diploma Required; Associate's/Bachelor's degrees preferred
Experience
Minimum 6 years' experience in luxury retail store environment
Minimum 3 years of luxury/retail management
Service Manager
Regional operation manager job in Columbia, MD
Key Responsibilities
Strategic Planning: Develop and implement the overall strategy for a specific product line to align with business goals.
Market & Customer Understanding: Conduct market research, analyze competitor offerings, and act as a customer advocate to identify market opportunities and needs.
Product Development: Oversee the product lifecycle, from defining requirements and features to launching new products and managing their ongoing performance.
Cross-Functional Leadership: Collaborate with design, engineering, marketing, and sales teams to ensure products are developed and brought to market successfully.
Performance & Profitability: Monitor and manage the profitability of the product line, making strategic pricing and promotion decisions.
Market Trends & Forecasting: Stay informed on emerging market trends and forecast customer demand to anticipate future product needs.
Key Skills & Qualifications
Educational Background: Typically requires a bachelor's degree in a field such as business, marketing, or engineering.
Industry Experience: Several years of experience in product management or a related area is often required.
Analytical & Mathematical Skills: Strong ability to analyze data and market trends to make informed decisions.
Leadership & Communication: Proficiency in leading cross-functional teams and effectively communicating product vision and requirements to stakeholders.
Project Management: Excellent organizational, time management, and change management skills.
BENEFITS:
o Paid Sick Leave where applicable by State law
o Benefit offerings for full-time employment include medical, dental, vision, and a 401k plan offered
Salary Range: 100-115K/YR
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
Regional Director
Regional operation manager job in Reston, VA
Under the supervision of the Chief Administrative Officer & General Counsel, the Property Manager Team Lead directly manages a team of property managers and staff within the regional real estate branch system and ensures the team is focused on providing exception customer service. The Property Manager Team lead advises and counsels real estate managers and individual sales associates about the many HomeServices Property Management products and services available to them and their existing client base and works to institutionalize property management in the real estate channel being a liaison with the branch offices and various business partners.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1.Ensures the team provides an outstanding customer experience
•Follows up on open issues
•Communicates effectively and timely with property owners, residents and vendors
2.Responsible for personal and team growth of key performance indicators (KPI's).
3.Develops team members around the areas of impact, motivation, performance, accountability,coaching and teamwork
•Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
•Answers team member questions, helps with team member problems and oversees teammember work for quality and guideline compliance
•Develops strategies to promote team member adherence to company regulations and performance goals
•Conducts team meetings to update members on best practices and continuing expectations
•Generates and shares comprehensive and detailed reports.
4.Manages and executes successful rental cycles.
•Cultivates partnerships with local Long & Foster Sales offices by marketing and maintaining property management services. Communicates with agents concerning rental listings and applications in process.
•Maintains property files on software program, approves or disapproves all applicants on management properties after obtaining credit reports and thorough application screening which may include owner consultation.
•Coordinates/reviews necessary property surveys/inspections to include renewals and maintenance oversight.
•Prepares all management leases. Assures that certified funds and security deposit have been collected. Monitors unpaid rents and assures delinquency notices (copies to owners), are personally served or mailed. Initiates legal actions in a timely manner as needed.
•Communicates and advises owner in a timely manner of actions and or funds needed to maintain property.
•Communicates with owners regarding vacancies, leasing activity, applications, new tenants,lease renewals and property legal matters such as HOA, condo or formal complaints in.
•Stays informed on maintenance, inspections, account and other items that involve property.
•Provides quality customer service, including interacting with customers, answering customer inquiries and effectively handling customer complaints.
QUALIFICATIONS:
• Bachelor's degree preferred or equivalent combination of training and experience, with experience in a real estate and or management related field (preferably in residential or commercial property management).
• Must be a licensed to practice real estate in the jurisdictions where properties are located.
• Excellent verbal and written communications skills, ability to work independently and maintain flexible schedule
• Knowledge of accounting/bookkeeping fundamentals helpful
• Ability to work in a high-performance environment
• Strong communication and interpersonal skills
• Effectively lead and manage employees and contractors.
• Must be able to lift up to 25 lbs. and load and unload materials on to and off of vehicle
• Daily travel in personal vehicle
We are a company that provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Commercial Service Manager - Roofing
Regional operation manager job in Takoma Park, MD
The Commercial Service Manager - Roofing plays a critical role in overseeing and managing roofing service operations within the commercial sector. We are expanding our services division and this division is growing very quickly and we are hiring a service manager who's looking to grow with the company using your own book of business from contacts you have gotten from the job industry. This is strictly a re-roofing division where we are looking for renovation of pre-existing roofs. This position focuses on ensuring high-quality service delivery, business development, and customer satisfaction while leading a team of skilled professionals in the roofing industry.
Key Responsibilities
Manage and oversee the daily operations of the commercial roofing service department.
Develop and implement strategies for business development to drive growth in service contracts and customer acquisition.
Ensure compliance with safety regulations and quality standards in all roofing projects.
Collaborate with construction teams to provide effective solutions for roofing needs in commercial and industrial settings.
Lead, train, and mentor a team of service technicians to enhance performance and service delivery.
Maintain strong relationships with clients, addressing their needs and ensuring a high level of customer satisfaction.
Prepare and manage budgets for service operations to ensure profitability.
Conduct regular inspections and assessments of roofing systems to recommend maintenance and repairs.
Qualifications
Bachelor's degree in business administration, construction management, or a related field.
Proven experience in the roofing industry, particularly in commercial and industrial roofing.
Strong knowledge of roofing systems, including waterproofing, low slope, and sheet metal roofing.
Demonstrated experience in a service management role, ideally within the construction or roofing sectors.
Excellent leadership and team management skills.
Strong business development acumen and customer relationship management skills.
Ability to analyze financial data and manage budgets effectively.
Benefits
Salary: 100 - 150k Base (Dependent on book of business)
Negotiable Commission Structure
Medical
Dental
Vision
PTO
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
jon.quickel@cybercoders.com
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Jon Quickel - Recruiting Manager
For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa.
This job was first posted by CyberCoders on 03/25/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.