A regional operation manager is in charge of overseeing multiple stores or warehouses in a particular region, ensuring efficiency and profitability. Their responsibilities typically revolve around setting sales targets, devising marketing and workforce management strategies, and gathering extensive data to produce progress reports and presentations. They must also address issues and concerns, dealing and resolving them in a timely and professional manner. Furthermore, as a regional operation manager, it is essential to lead and encourage the workforce, all while implementing the company's policies and regulations.

Regional Operation Manager Responsibilities

Here are examples of responsibilities from real regional operation manager resumes representing typical tasks they are likely to perform in their roles.

  • Manage and contribute to RFP for telecommunications capital expenditure.
  • Achieve financial objectives by forecasting requirements, reviewing annual budget, payroll expenditures, analyzing variances, and initiating corrective action.
  • Manage team of database administrators, database technicians and systems administrators responsible for maintaining all production, development and QA systems.
  • Assure operational adherence to ISO process, via audit reviews, spot checks and mentorship.
  • Conduct site safety evaluations and OSHA compliance evaluations.
  • Cultivate multiple KPIs allowing for determination of delivery efficiencies and results.
  • Market to businesses and establish relationships with physicians to provide services for refer patients.
  • Coordinate time-keeping and payroll process of temporary employees for reporting to corporate payroll department.
  • Conduct monthly engineering meetings covering preventative maintenance, performance, energy updates and OSHA safety training.
  • Lead branch personnel in launching consumer loan operation; develop inter-office policies and procedures and oversight its implementation.
  • Provide oversight of immunization utilization in all clinics; create reconciliation tools and processes to ensure proper management.
  • Increase profit in all locations by developing relationships and providing excellent service to referrals and patients with quality assurance program.
  • Design company website, PowerPoint presentation, brochure, profile, machinery list & factory production capacity information for marketing purposes.
  • Report on projects to all stakeholders via KPI and schedule updates, identify risks and concerns and develop plans to mitigate.
  • Help organize all RFP's within the company and responsible for all approvals.

Regional Operation Manager Skills and Personality Traits

We calculated that 17% of Regional Operation Managers are proficient in Customer Service, Regional Operations, and Oversight. They’re also known for soft skills such as Management skills, Problem-solving skills, and Time-management skills.

We break down the percentage of Regional Operation Managers that have these skills listed on their resume here:

  • Customer Service, 17%

    Instill vision to achieve company goals and surpass production expectations while maintaining quality, customer service integrity through total quality management.

  • Regional Operations, 8%

    Experienced Regional Operations Director and Marketing Manager with exposure to national online banking, technology start ups and account management.

  • Oversight, 5%

    Lead branch personnel in launching consumer loan operation; developed inter-office policies and procedures and oversight its implementation.

  • Continuous Improvement, 5%

    Assisted Senior Leadership with the development of annual strategic plan that ensures continuous improvement, including forecasting labor requirements.

  • Patients, 4%

    Marketed to businesses and established relationships with physicians to provide services for referred patients.

  • Project Management, 4%

    Assumed responsibility for management of service desk activities, project management, and implementation activities for new sites.

Most regional operation managers list "customer service," "regional operations," and "oversight" as skills on their resumes. We go into more details on the most important regional operation manager responsibilities here:

  • The most important skills for a regional operation manager to have in this position are management skills. In this excerpt that we gathered from a regional operation manager resume, you'll understand why: "top executives must shape and direct the operations of an organization" According to resumes we found, management skills can be used by a regional operation manager in order to "assess security/operational risk and partner with branch management to implement changes as required. "
  • Another commonly found skill for being able to perform regional operation manager duties is the following: problem-solving skills. According to a regional operation manager resume, "top executives need to identify and resolve issues within an organization." Check out this example of how regional operation managers use problem-solving skills: "created, developed and implemented new business initiatives, process optimization and innovative solutions for customer relationship management. "
  • Time-management skills is also an important skill for regional operation managers to have. This example of how regional operation managers use this skill comes from a regional operation manager resume, "top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals." Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "communicate with customer service managers and load planners to meet on time deliveries. "
  • A thorough review of lots of resumes revealed to us that "communication skills" is important to completing regional operation manager responsibilities. This resume example shows just one way regional operation managers use this skill: "top executives must be able to communicate clearly and persuasively" Here's an example of how this skill is used from a resume that represents typical regional operation manager tasks: "coordinate and manage the regional operations and dispatch centers for a telecommunications company with 108 million subscriber base. "
  • Yet another important skill that a regional operation manager must demonstrate is "leadership skills." Top executives must be able to lead an organization successfully by coordinating policies, people, and resources. This is clearly demonstrated in this example from a regional operation manager who stated: "provide facilities maintenance leadership and support for regional distribution centers (7-states) distribution centers totaling 7.6 million square feet. "
  • See the full list of regional operation manager skills.

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    What Manager, Center Operationss Do

    The duties of a manager of center operations depend on one's industry of employment. Typically, their responsibilities revolve around overseeing business operations, setting targets, assessing the workforce's performance, and performing corrective measures on any issues or concerns. Moreover, there are also instances where they have to produce progress reports, devise strategies for optimal business performance, delegate tasks, and even manage the budget. As a manager, it is crucial to lead and encourage the team to reach goals and sales targets while implementing the company's policies and regulations.

    In this section, we take a look at the annual salaries of other professions. Take manager, center operations for example. On average, the managers, center operations annual salary is $17,529 lower than what regional operation managers make on average every year.

    While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both regional operation managers and managers, center operations positions are skilled in continuous improvement, patients, and project management.

    These skill sets are where the common ground ends though. A regional operation manager responsibility is more likely to require skills like "customer service," "regional operations," "oversight," and "logistics." Whereas a manager, center operations requires skills like "infrastructure," "standard operating procedure," "quality standards," and "professional work." Just by understanding these different skills you can see how different these careers are.

    Managers, center operations tend to make the most money in the manufacturing industry by averaging a salary of $68,400. In contrast, regional operation managers make the biggest average salary of $82,385 in the finance industry.

    On average, managers, center operations reach similar levels of education than regional operation managers. Managers, center operations are 0.1% more likely to earn a Master's Degree and 0.2% more likely to graduate with a Doctoral Degree.

    What Are The Duties Of a General Manager Of Operations?

    General managers of operations are employed to oversee the overall operations of businesses. Their responsibilities include the improvement of the efficiency of the operations and overall management. They coordinate the primary performance goals for direct reporting functions and set the strategies for the organization. It is their responsibility to communicate strategy as well as results to employees. They also engage with the corporate officers in the strategic planning and development of the organization or enterprise.

    Now we're going to look at the general manager of operations profession. On average, general managers of operations earn a $10,934 higher salary than regional operation managers a year.

    While the salary may be different for these job positions, there is one similarity and that's a few of the skills needed to perform certain duties. We used info from lots of resumes to find that both regional operation managers and general managers of operations are known to have skills such as "customer service," "oversight," and "continuous improvement. "

    In addition to the difference in salary, there are some other key differences that are worth noting. For example, regional operation manager responsibilities are more likely to require skills like "regional operations," "patients," "project management," and "customer satisfaction." Meanwhile, a general manager of operations might be skilled in areas such as "develop team," "financial statements," "personnel processes," and "loss prevention." These differences highlight just how different the day-to-day in each role looks.

    On the topic of education, general managers of operations earn similar levels of education than regional operation managers. In general, they're 0.6% less likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.

    How a District Manager Compares

    District managers oversee the operations of a group of stores or areas covered by the assigned district. They are responsible for ensuring that the sales, marketing, quality control, and people management of their community align with the company's direction. They review the district's financial statement, draft ways to improve the district's key metrics, and mitigate any challenges that may come their way. They are also responsible for hiring store or area managers and training them to ensure that they will be significant contributors to the organization.

    The district manager profession generally makes a higher amount of money when compared to the average salary of regional operation managers. The difference in salaries is district managers making $18,321 higher than regional operation managers.

    By looking over several regional operation managers and district managers resumes, we found that both roles utilize similar skills, such as "customer service," "customer satisfaction," and "financial performance." But beyond that the careers look very different.

    Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from regional operation manager resumes include skills like "regional operations," "oversight," "continuous improvement," and "patients," whereas a district manager might be skilled in "multi-unit," "work ethic," "store management," and "loss prevention. "

    District managers make a very good living in the pharmaceutical industry with an average annual salary of $119,906. Whereas regional operation managers are paid the highest salary in the finance industry with the average being $82,385.

    District managers typically study at similar levels compared with regional operation managers. For example, they're 4.2% less likely to graduate with a Master's Degree, and 0.1% less likely to earn a Doctoral Degree.

    Description Of an Area Manager

    An Area Manager's responsibility is to oversee the business operations of all company branches within a particular area. Among the tasks involve creating strategies to achieve the sales target, monitoring and evaluating the performance and progress of stores including their workforce, adhering to the budget and regulations of the company, and focus on attaining the image and financial goals. Moreover, an Area Manager must communicate and coordinate with fellow managers and hire employees that would be a vital member of the company.

    Area managers tend to earn a lower pay than regional operation managers by about $5,116 per year.

    While their salaries may vary, regional operation managers and area managers both use similar skills to perform their jobs. Resumes from both professions include skills like "customer service," "continuous improvement," and "customer satisfaction. "

    Each job requires different skills like "regional operations," "oversight," "patients," and "project management," which might show up on a regional operation manager resume. Whereas area manager might include skills like "safety standards," "excellent interpersonal," "business plan," and "work ethic."

    In general, area managers make a higher salary in the technology industry with an average of $77,221. The highest regional operation manager annual salary stems from the finance industry.

    The average resume of area managers showed that they earn similar levels of education to regional operation managers. So much so that the likelihood of them earning a Master's Degree is 2.9% less. Additionally, they're less likely to earn a Doctoral Degree by 0.0%.