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Regional property manager skills for your resume and career

15 regional property manager skills for your resume and career
1. Property Management
Property management is the regular oversight of commercial, residential, or industrial real estate by a third-party contractor. Property management includes the day-to-day care of the property, fixing minor and major issues, and monitoring the security of the property.
- Provide property management services for a 75-property portfolio in Greater Boston North territory of this leading communications and cable service provider.
- Develop in conjunction with Resident Managers an aggressive promotion and oversee property management plan.
2. Portfolio
- Directed all property operations within my assigned portfolio and ensured that the financial and business objectives were being achieved.
- Complete portfolio re-forecasting reports quarterly and act as information liaison between Director of Residential and Asset Manager.
3. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Directed maintenance team to provide outstanding customer service and efficiently complete all work orders, turnovers and ongoing capital improvements.
- Provided excellent customer service, focused on resolving resident concerns promptly in an effort to improve resident retention.
4. Real Estate
Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.
- Negotiate real estate property transactions pursuant to site development and improvement of tower assets.
- General Manager of Operations and Director of Real Estate Development and Construction
5. Yardi
Yardi is a tech company that creates solutions for land management and real estate firms of all sizes. Land security, marketing, industrial applications, elder care, and finances are also covered by the company's tech suites. Yardi offers customised land management tools and wealth management applications for all commercial property verticals, giving owners, developers, buyers, and other stakeholders access to data tailored to their individual needs.
- Helped to create the company employee handbook and assist in the conversion from AMSI to YARDI.
- Introduced Yardi accounting software and integrated operations to create financial packages for review and asset manager approval.
6. Financial Performance
- Formulate and manage operational, capital budget and track and report on the financial performance of the communities.
- Operate property within annual budget: achieve financial performance expectations within a maximum variance of 10%.
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- Facilitated a major playground and landscaping renovation project for a tax credited property.
- Supervised compliance to all regulatory requirements on historical tax credits.
8. Cam
CAM stands for "community association manager," which is a commonly held position in developments with an HOA. The CAM answers questions on how a neighborhood or building is run and is often responsible for enforcing the HOA bylaws. A CAM may be chosen by the HOA board of directors or the property management company who built the development.
- Prepare annual operating budgets for each property including capital improvement projections and CAM expenses.
- Complete oversight of all A/R and A/P financial functions including development of CAM reconciliations, insurance coverage, and tax mediation.
9. Oversight
Having oversight of someone means to monitor a process or a situation. If someone has oversight of something, they are responsible for the completion of the project. Oversight is usually given to experts as they monitor their juniors or newbies as they go through a project.
- Maintained supervision of day-to-day operations and have full knowledge and oversight responsibility of the properties within the geographic region.
- Provided oversight to each facility for both capital and operating budgets.
10. Resident Relations
- Created and implemented new resident relationship programs to increase the quality of service and effectively resolve resident concerns.
- Directed resident relations program, to provide quality service and effectively resolved resident concerns.
11. LIHTC
- Qualified Construction projects for permanent financing by meeting financial, LIHTC unit occupancy and operating objectives.
- Worked with construction team to efficiently schedule the turnover of units for releasing on LIHTC properties which were being totally renovated.
12. Resident Retention
- Resolved escalated resident complaints and employee issues, cultivated beneficial ongoing relationships, bolstered resident retention and employee productivity.
- Associate turnover was extremely reduced and most importantly, overall occupancy, collections, and resident retention increased significantly.
13. Apartment Communities
- Reviewed and audited all Fair Housing Compliance Regulations ensuring compliance for all apartment communities in the South East Region.
- Managed 9 apartment communities with size ranging from 36 to 258 units per apartment community and 861 units overall.
14. Property Inspections
A property inspection is a visual inspection of observable areas of a property and a report on the state of that property. Property inspections get done by qualified experts and trained professionals with experience and an in-depth understanding of property types to tell if a property is up to code. It affects a large percentage of the buying process.
- Conduct periodic property inspections and make recommendations for capital work or other improvements.
- Conducted regular site visits to monitor property operations and perform monthly property inspections.
15. Rental Income
- Supervised site managers to achieve customer satisfaction goals, maintenance improvement, rental income, ancillary income, and occupancy goals.
- Raise rental income by 10% to 15% on long term & new residents through incentives.
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What skills help Regional Property Managers find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What skills stand out on regional property manager resumes?
What soft skills should all regional property managers possess?
Pieter Van Der Have
Chair, Construction and Building Sciences (CBS), Program Coordinator & Instructor, Facilities Management Programs, Weber State University
What hard/technical skills are most important for regional property managers?
Pieter Van Der Have
Chair, Construction and Building Sciences (CBS), Program Coordinator & Instructor, Facilities Management Programs, Weber State University
What regional property manager skills would you recommend for someone trying to advance their career?
Jaunelle Celaire
Chair, Professor of Voice, University of Alaska Fairbanks
What technical skills for a regional property manager stand out to employers?
Executive Director of Career & Professional Development, Sacred Heart University
In addition, soft skills continue to be equally important in today's job market. NACE (the National Association of Colleges and Employers) identified seven core competencies that employers seek from entry level candidates which include critical thinking/problem solving, oral/written communication, teamwork/collaboration, digital technology, leadership, professionalism/work ethic, career management and global/intercultural fluency.
List of regional property manager skills to add to your resume
The most important skills for a regional property manager resume and required skills for a regional property manager to have include:
- Property Management
- Portfolio
- Customer Service
- Real Estate
- Yardi
- Financial Performance
- Tax Credit
- Cam
- Oversight
- Resident Relations
- LIHTC
- Resident Retention
- Apartment Communities
- Property Inspections
- Rental Income
- Capital Budgets
- Management Company
- Financial Statements
- HR
- Due Diligence
- Financial Reports
- Market Rate
- Lease Management
- HUD
- Construction Projects
- Apartment Homes
- Tenant Relations
- Capital Expenditures
- Performance Evaluations
- Budget Preparation
- Capital Improvement Projects
- Physical Inspections
- Evictions
- Property Performance
- Service Contracts
- Rent Collection
- HVAC
- Rental Rates
- Vendor Contracts
- Square Feet
- Direct Reports
- Rent Increases
- NOI
- Party Management
- Commercial Property
- Resident Satisfaction
- Takeovers
- MOR
- Yardi Voyager
Updated January 8, 2025