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Regional service manager vs national sales manager

The differences between regional service managers and national sales managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a regional service manager and a national sales manager. Additionally, a national sales manager has an average salary of $102,742, which is higher than the $97,948 average annual salary of a regional service manager.

The top three skills for a regional service manager include customer service, customer satisfaction and service management. The most important skills for a national sales manager are customer service, product development, and trade shows.

Regional service manager vs national sales manager overview

Regional Service ManagerNational Sales Manager
Yearly salary$97,948$102,742
Hourly rate$47.09$49.40
Growth rate5%5%
Number of jobs161,02594,554
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 79%
Average age4646
Years of experience88

What does a regional service manager do?

A regional service manager is responsible for handling service solutions and monitoring the staff's performance in providing the highest quality services for customers within their designated areas. Service managers manage the budget and resources allocation to support business functions and operational maintenance. They also assist the service staff in responding to the customers' inquiries and concerns and resolving their complaints. A regional service manager must have excellent communication and leadership skills to help the team maximize productivity and improve efficiency.

What does a national sales manager do?

A national sales manager is responsible for leading a large group of sales teams, monitoring sales performance, and implementing strategic sales procedures to drive revenues and achieve the organization's profitability goals. National sales managers identify business opportunities by analyzing current market trends and closing business partnerships to boost the company's brand popularity and attract more customers. They also monitor marketing strategies and negotiate continuous agreements with existing customers to keep them purchasing the company's services. A national sales manager creates sales forecasts, ensuring that the services provided by the organization align with the standard budget goals.

Regional service manager vs national sales manager salary

Regional service managers and national sales managers have different pay scales, as shown below.

Regional Service ManagerNational Sales Manager
Average salary$97,948$102,742
Salary rangeBetween $60,000 And $158,000Between $67,000 And $155,000
Highest paying CityMountain View, CAHartford, CT
Highest paying stateCaliforniaWashington
Best paying companyGoogleNetApp
Best paying industryProfessionalManufacturing

Differences between regional service manager and national sales manager education

There are a few differences between a regional service manager and a national sales manager in terms of educational background:

Regional Service ManagerNational Sales Manager
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 79%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Regional service manager vs national sales manager demographics

Here are the differences between regional service managers' and national sales managers' demographics:

Regional Service ManagerNational Sales Manager
Average age4646
Gender ratioMale, 80.8% Female, 19.2%Male, 80.4% Female, 19.6%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between regional service manager and national sales manager duties and responsibilities

Regional service manager example responsibilities.

  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Coordinate activities surrounding trade shows, direct logistics for pick-up and transportation and supervise the corporate parts division.
  • Participate in market analysis with the sales team in support of reverse logistics.
  • Utilize CRM solutions for improve customer satisfaction.
  • Provide service chain optimization by implementing CRM solutions for service call tracking/categorization/drill down.
  • Share joint planning oversight responsibility of the development of customer-specific operating plans for large volume shippers.
  • Show more

National sales manager example responsibilities.

  • Manage nationwide SAAS sales team, train, hire, develop territories, create budgets, marketing and sales development.
  • Manage relationships with clients via CRM, conducted/coordinate city wide site visits, craft creative presentations, proposals and bid packets.
  • Lead team on product redesign to web-base SaaS infrastructure and generate feature content base on customer need and marketability.
  • Introduce a foreign manufacture into a dominant domestic automotive and aerospace markets while achieving business goals and domestic tool production plans.
  • Experience with on-line, call center, recruitment with the use of Salesforce software.
  • Implement CRM tool tailor specifically for the collegiate market, creating equity and accountability in the inside and outside sales force.
  • Show more

Regional service manager vs national sales manager skills

Common regional service manager skills
  • Customer Service, 29%
  • Customer Satisfaction, 12%
  • Service Management, 10%
  • Service Operations, 6%
  • Product Line, 4%
  • Regional Service, 4%
Common national sales manager skills
  • Customer Service, 10%
  • Product Development, 10%
  • Trade Shows, 7%
  • Sales Growth, 6%
  • Sales Strategies, 5%
  • Business Development, 4%

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