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Regional service manager vs sales manager

The differences between regional service managers and sales managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a regional service manager and a sales manager. Additionally, a regional service manager has an average salary of $97,948, which is higher than the $73,952 average annual salary of a sales manager.

The top three skills for a regional service manager include customer service, customer satisfaction and service management. The most important skills for a sales manager are product knowledge, customer satisfaction, and sales performance.

Regional service manager vs sales manager overview

Regional Service ManagerSales Manager
Yearly salary$97,948$73,952
Hourly rate$47.09$35.55
Growth rate5%5%
Number of jobs161,025119,066
Job satisfaction-5
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 63%
Average age4646
Years of experience88

What does a regional service manager do?

A regional service manager is responsible for handling service solutions and monitoring the staff's performance in providing the highest quality services for customers within their designated areas. Service managers manage the budget and resources allocation to support business functions and operational maintenance. They also assist the service staff in responding to the customers' inquiries and concerns and resolving their complaints. A regional service manager must have excellent communication and leadership skills to help the team maximize productivity and improve efficiency.

What does a sales manager do?

Sales managers are responsible for leading the organization's sales team. They oversee the progress and performance of the whole team, set area assignments to team members, and set weekly or monthly quotas. Sales managers oversee training team members during onboarding and providing further coaching to help them achieve their goals. They manage the challenges that team members may meet and help mitigate any problems that come along the way. Sales managers also set the strategic direction of the sales team and follow through by ensuring that the team's activities are in line with the goals.

Regional service manager vs sales manager salary

Regional service managers and sales managers have different pay scales, as shown below.

Regional Service ManagerSales Manager
Average salary$97,948$73,952
Salary rangeBetween $60,000 And $158,000Between $42,000 And $129,000
Highest paying CityMountain View, CAJersey City, NJ
Highest paying stateCaliforniaNew Jersey
Best paying companyGoogleCapgemini
Best paying industryProfessional-

Differences between regional service manager and sales manager education

There are a few differences between a regional service manager and a sales manager in terms of educational background:

Regional Service ManagerSales Manager
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Regional service manager vs sales manager demographics

Here are the differences between regional service managers' and sales managers' demographics:

Regional Service ManagerSales Manager
Average age4646
Gender ratioMale, 80.8% Female, 19.2%Male, 68.7% Female, 31.3%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between regional service manager and sales manager duties and responsibilities

Regional service manager example responsibilities.

  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Coordinate activities surrounding trade shows, direct logistics for pick-up and transportation and supervise the corporate parts division.
  • Participate in market analysis with the sales team in support of reverse logistics.
  • Utilize CRM solutions for improve customer satisfaction.
  • Provide service chain optimization by implementing CRM solutions for service call tracking/categorization/drill down.
  • Share joint planning oversight responsibility of the development of customer-specific operating plans for large volume shippers.
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Sales manager example responsibilities.

  • Achieve proficiency in multitasking by performing multiple duties and managing differing responsibilities periodically.
  • Manage discount contracts, write up of add-ons, renewals, transfers of equities.
  • Manage and support one of the largest portfolios within the division and the largest in the Americas.
  • Manage website, updating product listings, enhancing SEO positioning, and maintaining overall site appearance and functionality.
  • Launch and manage the Americas outsourcing lead generation and qualification process.
  • Set all promotional activity, introduce new items and manage distributors in select markets.
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Regional service manager vs sales manager skills

Common regional service manager skills
  • Customer Service, 29%
  • Customer Satisfaction, 12%
  • Service Management, 10%
  • Service Operations, 6%
  • Product Line, 4%
  • Regional Service, 4%
Common sales manager skills
  • Product Knowledge, 12%
  • Customer Satisfaction, 7%
  • Sales Performance, 6%
  • CRM, 5%
  • Sales Process, 4%
  • Work Ethic, 4%

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