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The differences between regional service managers and sales managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a regional service manager and a sales manager. Additionally, a regional service manager has an average salary of $97,948, which is higher than the $73,952 average annual salary of a sales manager.
The top three skills for a regional service manager include customer service, customer satisfaction and service management. The most important skills for a sales manager are product knowledge, customer satisfaction, and sales performance.
| Regional Service Manager | Sales Manager | |
| Yearly salary | $97,948 | $73,952 |
| Hourly rate | $47.09 | $35.55 |
| Growth rate | 5% | 5% |
| Number of jobs | 161,025 | 119,066 |
| Job satisfaction | - | 5 |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 63% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
A regional service manager is responsible for handling service solutions and monitoring the staff's performance in providing the highest quality services for customers within their designated areas. Service managers manage the budget and resources allocation to support business functions and operational maintenance. They also assist the service staff in responding to the customers' inquiries and concerns and resolving their complaints. A regional service manager must have excellent communication and leadership skills to help the team maximize productivity and improve efficiency.
Sales managers are responsible for leading the organization's sales team. They oversee the progress and performance of the whole team, set area assignments to team members, and set weekly or monthly quotas. Sales managers oversee training team members during onboarding and providing further coaching to help them achieve their goals. They manage the challenges that team members may meet and help mitigate any problems that come along the way. Sales managers also set the strategic direction of the sales team and follow through by ensuring that the team's activities are in line with the goals.
Regional service managers and sales managers have different pay scales, as shown below.
| Regional Service Manager | Sales Manager | |
| Average salary | $97,948 | $73,952 |
| Salary range | Between $60,000 And $158,000 | Between $42,000 And $129,000 |
| Highest paying City | Mountain View, CA | Jersey City, NJ |
| Highest paying state | California | New Jersey |
| Best paying company | Capgemini | |
| Best paying industry | Professional | - |
There are a few differences between a regional service manager and a sales manager in terms of educational background:
| Regional Service Manager | Sales Manager | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 63% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between regional service managers' and sales managers' demographics:
| Regional Service Manager | Sales Manager | |
| Average age | 46 | 46 |
| Gender ratio | Male, 80.8% Female, 19.2% | Male, 68.7% Female, 31.3% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 7% |