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Regional service manager vs senior regional manager

The differences between regional service managers and senior regional managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a regional service manager and a senior regional manager. Additionally, a senior regional manager has an average salary of $130,940, which is higher than the $97,948 average annual salary of a regional service manager.

The top three skills for a regional service manager include customer service, customer satisfaction and service management. The most important skills for a senior regional manager are customer satisfaction, enterprise sales, and healthcare.

Regional service manager vs senior regional manager overview

Regional Service ManagerSenior Regional Manager
Yearly salary$97,948$130,940
Hourly rate$47.09$62.95
Growth rate5%5%
Number of jobs161,02577,318
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 67%
Average age4646
Years of experience88

What does a regional service manager do?

A regional service manager is responsible for handling service solutions and monitoring the staff's performance in providing the highest quality services for customers within their designated areas. Service managers manage the budget and resources allocation to support business functions and operational maintenance. They also assist the service staff in responding to the customers' inquiries and concerns and resolving their complaints. A regional service manager must have excellent communication and leadership skills to help the team maximize productivity and improve efficiency.

What does a senior regional manager do?

Senior regional managers are professionals who are responsible for managing an organization's daily business operations in a designated geographic area. These managers are required to guide their management staff to ensure that business operations are running smoothly as well as achieve revenue targets. They must make sure that their staff members are following the standards and procedures of their organization. Senior regional managers must also deal with customer issues and incident reports as well as prepare monthly, quarterly, and annual reports of the organization's operations and finances.

Regional service manager vs senior regional manager salary

Regional service managers and senior regional managers have different pay scales, as shown below.

Regional Service ManagerSenior Regional Manager
Average salary$97,948$130,940
Salary rangeBetween $60,000 And $158,000Between $94,000 And $180,000
Highest paying CityMountain View, CASan Francisco, CA
Highest paying stateCaliforniaPennsylvania
Best paying companyGoogleDoorDash
Best paying industryProfessionalPharmaceutical

Differences between regional service manager and senior regional manager education

There are a few differences between a regional service manager and a senior regional manager in terms of educational background:

Regional Service ManagerSenior Regional Manager
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 67%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Regional service manager vs senior regional manager demographics

Here are the differences between regional service managers' and senior regional managers' demographics:

Regional Service ManagerSenior Regional Manager
Average age4646
Gender ratioMale, 80.8% Female, 19.2%Male, 71.3% Female, 28.7%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between regional service manager and senior regional manager duties and responsibilities

Regional service manager example responsibilities.

  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Coordinate activities surrounding trade shows, direct logistics for pick-up and transportation and supervise the corporate parts division.
  • Participate in market analysis with the sales team in support of reverse logistics.
  • Utilize CRM solutions for improve customer satisfaction.
  • Provide service chain optimization by implementing CRM solutions for service call tracking/categorization/drill down.
  • Share joint planning oversight responsibility of the development of customer-specific operating plans for large volume shippers.
  • Show more

Senior regional manager example responsibilities.

  • Conduct root cause analysis and track KPI's to ensure flawless execution to achieve goals.
  • Serve as managed market liaison to assign accounts with responsibilities of executing on medical objectives specific to organize healthcare market.
  • Experience in CRM tool to track all communications.
  • Work with owners to identify the goals and the expected ROI.
  • Facilitate Medicaid billing process for behavioral health.
  • Introduce CRM to track and monitor association communication and activity.
  • Show more

Regional service manager vs senior regional manager skills

Common regional service manager skills
  • Customer Service, 29%
  • Customer Satisfaction, 12%
  • Service Management, 10%
  • Service Operations, 6%
  • Product Line, 4%
  • Regional Service, 4%
Common senior regional manager skills
  • Customer Satisfaction, 26%
  • Enterprise Sales, 10%
  • Healthcare, 8%
  • Portfolio, 6%
  • Project Management, 5%
  • Performance Management, 5%

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