Top Regional Supervisor Skills

Below we've compiled a list of the most important skills for a Regional Supervisor. We ranked the top skills based on the percentage of Regional Supervisor resumes they appeared on. For example, 16.2% of Regional Supervisor resumes contained Proper Procedures as a skill. Let's find out what skills a Regional Supervisor actually needs in order to be successful in the workplace.

The six most common skills found on Regional Supervisor resumes in 2020. Read below to see the full list.

1. Proper Procedures

high Demand
Here's how Proper Procedures is used in Regional Supervisor jobs:
  • Reviewed work logs for time management and proper procedures.
  • Investigate damage, accidents, or delays at construction sites, to ensure that proper procedures are being carried out.

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2. Customer Service

high Demand
Here's how Customer Service is used in Regional Supervisor jobs:
  • Provided direction for customer service delivery, regulatory compliance, operational safety, staff supervision, and dispatch activities.
  • Monitored distribution, expenditures, equipment utilization, inventory levels, customer service, and clinical personnel.
  • Investigated customer service complaints to determine cause and recommended as well as monitored solutions to problem.
  • Provided superior levels of customer service to government customers; provided on-call support.
  • Monitored Bus Operations service to ensure operators maintained schedule for maximum customer service.
  • Acknowledged and presented with numerous awards in facility appearance and customer service.
  • Processed and insured delivery of customer orders and provided related customer service.
  • Promoted a positive and healthy work environment for all Customer Service Representatives.
  • Provided excellent customer service to clientele which adhered to business ethics.
  • Interviewed, hired and trained quality assistants and customer service representatives.
  • Provided escalated problem resolution customer service in a phone queue environment.
  • Communicated directly with store managers and property management for customer service.
  • Exemplified the second-to-none customer service delivery for which contract required.
  • Demonstrated and encouraged good customer service.
  • Assisted in the training and retention of store staff in sales to deliver exemplary customer services and meet sales goals.
  • Assist in all areas of business operations including purchasing, sales, marketing, customer service and staffing.
  • Ensured safety officers enforced safety procedures, company objectives, and the team goals for customer service daily.
  • Supervised administrative and customer service office employees to ensure adherence to quality standards, deadlines, proper procedures.
  • Expanded Customer Service to assist with Small Commercial accounts (10 agents), Commission Pay out structure.
  • Obtained information from CAD system to evaluate service and made necessary adjustments to maintain acceptable customer service level.

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3. Financial Statements

high Demand
Here's how Financial Statements is used in Regional Supervisor jobs:
  • Reviewed financial statements weekly/monthly to ensure all areas of performances were at company standard.
  • Reported Financial Statements to National with Quicken.
  • Implement budgets, monitor vendor activity, review financial statements, approve final account statements, staff payroll, and expenditures.
  • Conducted regular store visits to review financial statements, audit operations, troubleshoot problems, and identify areas of improvement.
  • Preformed mini audits for files, financial statements/reports, daily, monthly & quarterly reports.
  • Review financial statements and approve payments of invoices.

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4. Company Policies

high Demand
Here's how Company Policies is used in Regional Supervisor jobs:
  • Created/revised and implemented company policies to ensure a standard across all departments.
  • Interpreted and communicated company policies and procedures and provided HR guidance.
  • Observe and implement established Company policies and procedures.
  • Directed transition of 238 unit campus from receivership to new ownership structure and Allegro Management Company policies, procedures and practices.
  • Performed administrative functions such as writing annual performance reviews, approving time sheets, and ensuring that company policies were followed.
  • Conducted annual P&D service center audits to ensure company policies and procedures were implemented into their daily tasks.
  • Trained assigned employees and ensured compliance with company policies on the use of ADP to track labor hours.
  • Trained employees in job duties and company policies or arranged for training to be provided if necessary.
  • Conducted monthly site visits on all properties to insure company policies were being adhered to.
  • Review and adheres to all Company policies and procedures and the Employee Handbook.
  • Inspect stores regularly to ascertain compliance with company policies and standards.
  • Ensured all safety codes and company policies were met.
  • Ceated company handbook and company policies.

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5. Performance Reviews

high Demand
Here's how Performance Reviews is used in Regional Supervisor jobs:
  • Developed and administered biannual employee performance reviews and provided guidance to supervisors to meet job expectations.
  • Developed and prepared employees' year-end performance reviews and implemented performance improvement plans.
  • Maintain personnel records and timely preparation of annual performance reviews and salary adjustments.
  • Managed staffing schedules, administered bi-annual performance reviews, and facilitated training.
  • Conduct regular market and competitive intelligence and performance reviews in view of advising the organization on product and price reviews.
  • Assisted General Manager with all reporting, including monthly performance reviews, and payroll.
  • Performed employee performance reviews, hiring, and termination requests.
  • Perform performance reviews and develop work plans if needed.
  • Assisted manager with interim and annual performance reviews.
  • Conducted performance reviews, completed branch compliance audits.
  • Performed audits and annual performance reviews.
  • Monitored performance reviews to ensure subrogation completion.
  • Key Responsibilities: Managed employees across multiple locations; responsible for performance reviews, people development, and team coverage schedules.
  • Conducted annual performance reviews and created monthly data reports to assess services rendered to families.
  • Act on personnel issues including hiring, performance reviews,counseling and progressive disciplinary actions.

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6. Human Resources

high Demand
Here's how Human Resources is used in Regional Supervisor jobs:
  • Performed various Human Resources duties such as recruiting, hiring, and training of new personnel.
  • Work with Human Resources to address hiring, terminations, promotions, and disciplinary action.
  • Served as liaison to Sales Administration Manager and Human Resources for personnel and disciplinary issues.
  • Managed human resources and infrastructure electrical expansion to meet in 7 years a 150% growth in supply demand.
  • Oversee around 300 employeesCash & Inventory controlSells, Hiring, Human Resources
  • Handled all administrative operations including human resources; researched and determined equitable pay scales; provided orientation covering HIPAA and discrimination.

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7. Daily Operations

high Demand
Here's how Daily Operations is used in Regional Supervisor jobs:
  • Supervised daily operations of staff encompassing central and southern New Jersey.
  • Supervised the daily operations of eight satellite campuses across Okinawa.
  • Executed set-up and opening of more than 40 new retail locations while monitoring all facets of daily operations and performance management.
  • Oversee daily operations of multiple pools; Lifeguard Schedule, Lifeguard Training, Pool Maintenance, Safety Inspections, etc.
  • Conducted monthly office visits to ensure recruiters are productive, compliant, and safe during daily operations.
  • Handled daily operations, sales, and hiring, supervision, and evaluation of 25 direct reports.
  • Assist with the daily operations of the Community Corrections Office with staff oversight on several occasions.
  • Directed Operations Staff in daily operations, production of operations manuals and system software loading.
  • Managed daily operations of the mid-Atlantic region for timely creation of financial system reports.
  • Managed San Diego and Imperial County Call Box Systems daily operations and maintenance.
  • Managed the daily operations of a DMS central office switch.
  • Supervised the daily operations of 1500 drivers and 1000 buses.
  • Directed daily operations of Long Island pool facilities.
  • Executed daily operations of Branch Vault Operations.
  • Oversee daily operations of disposals.
  • Managed the Medicare/Medicaid and private insurance Hospice Benefit.Supervised the Interdisciplinary Team and all daily operations.
  • Oversee sales and Daily operations for Las Vegas & Southern California.

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8. Staff Members

high Demand
Here's how Staff Members is used in Regional Supervisor jobs:
  • Create and implement new policies and procedures on patient information and changes in insurance with all staff members.
  • Direct supervision and support for 6-8 full-time supervisory staff, up to 60 front-line staff members.
  • Oversee all operations of the residential campus housing 88 youths and 60 staff members.
  • Supervised 4 clinical hematology laboratories within the Midwest Region with 75 staff members.
  • Assist staff members in preparing reports and procedures in area of expertise.
  • Completed 2nd level files reviews and discussed findings with staff members.
  • Supervised 70 staff members which included reviewing plans and daily notes.
  • Recruit, train, develop and promote staff members and managers.
  • Supervised 4 staff members from Logan and Bountiful, Utah.
  • Investigated and processed adjustments to Staff members' payroll.
  • Facilitate training for existing and new staff members.
  • Review State Unit Status Reports monthly for accuracy Train new and existing staff members on tax credit compliance.
  • Supervised 35 properties through 19 site managers and 12 maintenance staff members on a daily basis.

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9. Coordinators

high Demand
Here's how Coordinators is used in Regional Supervisor jobs:
  • Implemented roll out and trained site coordinators located nationally on conducting Discharge Survey calls utilizing web based Survey Monkey.
  • Received referrals and assigned them to coordinators.
  • Implemented several saving initiatives: office supply usage, optimizing routes for coordinators, postage fees, among others improving efficiency.
  • Managed a team of two marketing managers, three account coordinators as well as a full creative and production staff.
  • Managed and supervised Account Coordinators in daily customer service activities such as order entry and coordinate weekly meetings with team.
  • Interview, hire, train, terminate, and lead teams of inspectors, coordinators, or engineers.
  • Assist in the intake process for the region by reviewing PPA's and referrals received by Pre-Service Coordinators.
  • Supervised intake and service coordinators in the region of Ponce (15 municipalities) supporting case processes.
  • Coached and mentored 12 Field Resource Coordinators to achieve daily performance goals for the department.
  • Partnered with branch managers in supervising the performance of the Transaction Coordinators.
  • Supervised assigned Circuit/County Coordinators to ensure support of programgoals and maintain organizational efficiency and effectiveness.
  • Supervised Clinical Supervisors, Resource Development Coordinators, and Pre Service Coordinators.
  • Supervised the visual coordinators of 7 stores in Georgia and South Carolina Visual coordinator in one of the stores
  • Develop Unit Base Plan tool for coordinators to better track and plan for program deliverables.
  • Developed strategies to increase daily completion rate for 24 resource coordinators in Northeast regional territories.
  • Provided effective mentoring for the coordinators of Ambulatory, Nesset and High Tech.

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10. Disciplinary Actions

high Demand
Here's how Disciplinary Actions is used in Regional Supervisor jobs:
  • Tracked and maintained performance statistics for awards and disciplinary actions as appropriate.
  • Executed all union contract work rules aligned with progressive disciplinary actions.
  • Prepared and delivered performance appraisals and disciplinary actions.
  • Participated in positive disciplinary actions when necessary.
  • Handle all disciplinary actions from start to finish for all employees.
  • Handle all aspects of employee reviews and disciplinary actions.
  • Approved and advised all employee disciplinary actions.
  • Coordinated and oversaw timecards, vacation schedules,disciplinary actions, quarterly reviews and incentive programs.

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11. Direct Reports

high Demand
Here's how Direct Reports is used in Regional Supervisor jobs:
  • Created, implemented and updated Policy and Procedural manual for distribution to direct reports.
  • Managed 9 direct reports supporting 2 fiber-spinning plants in US and 16 contract manufacturing sites in both LA and NA.
  • Manage all aspects of implementation and oversight of centralized recruitment for 16 hospitals in the Southwest with 23 Direct reports.
  • Conducted annual personnel reviews against operational plan, company targets, and individual goals for three direct reports.
  • Manage all hiring, performance reviews, coaching, corrective action, and terminations for my direct reports.
  • Researched new technologies, maintained current knowledge of company policies/procedures, and offered key insights to direct reports.
  • Served as lead on-site member of the department, conducting performance appraisals on direct reports.
  • Created an environment for a higher-level employee mentorship and development resulting in the promotion of several direct reports.
  • Go from location to location to train my direct reports on new processes and policies.
  • Aided FDA regulated trainings for direct reports Organized operations for employee account coverage, implementations and evaluations.

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12. Inventory Control

high Demand
Here's how Inventory Control is used in Regional Supervisor jobs:
  • Directed and maintained program performance, equipment modifications, inventory control and electronic data for regional and statewide call box systems.
  • Managed payroll, supply and inventory control, profitably analysis and monthly management reporting.
  • Contribute in management of budget planning, execution and inventory control.
  • Inventory controls and maintenance of inventory.
  • Maintained daily inventory control and improved the contact with vendors for filling orders and purchase order releases.
  • Conducted all inventory control with documents from field and bench repairs, receivables and customers orders.
  • Traveled to branch locations to perform store audits including bookkeeping and inventory control.
  • Conduct roll calls, on site post and vehicle inspections and inventory control.
  • Monitor and maintain inventory control anticipating the needs of customer base.
  • Handle inventory control plus sourcing and selection of vendors.
  • Implemented rail equipment inventory control systems for train yards.
  • Full P&L accountability, and inventory controls.
  • Ensured store management maintained Cash and Inventory control.
  • Manage and train numerous employees - Handle customer relations, concerns, and scheduling - Labor, and inventory control
  • Inventory control Bookkeeping and payroll Employee training/hiring Customer service management Sales and marketing Managed 40 stores in the regional area

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13. Training Programs

high Demand
Here's how Training Programs is used in Regional Supervisor jobs:
  • Create and deliver police training programs improving established policing practices, techniques, and methods for reporting humanitarian violations.
  • Designed and implemented training programs on insurance carriers, new business placement which improved productivity and retention.
  • Developed, implemented and monitored the training programs in a large portion of Kansas and Oklahoma over three offices.
  • Managed employee recruiting, evaluation and training programs and procedures for nine Duke Energy facilities overseeing 15 employees.
  • Developed and executed SAP training programs for users in the United States, Europe and Asia.
  • Utilized knowledge to problem solve, train staff and make decisions relative to training programs.
  • Implemented training programs, improved morale and the respect of workers for one another.
  • Coordinate and conduct training programs for new and experienced recruiters.
  • Created and conducted health and safety training programs which were delivered both in-person and via webinars.

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14. Ensure Compliance

high Demand
Here's how Ensure Compliance is used in Regional Supervisor jobs:
  • Assist the Manager in implementing/maintaining standardized operation processes to ensure compliance with CareCentrix policies, legal requirements and regulatory mandates.
  • Participate in implementing / maintaining operational processes to ensure compliance to Company policies, legal requirements and regulatory mandates.
  • Supervised branch managers and complex director within region to ensure compliance with regulatory rules.
  • Monitored clinical quality and productivity statistics to ensure compliance with industry-based standards.
  • Reviewed and monitored employee/registered representative e-mails to ensure compliance with SEC regulations.
  • Partnered with departmental leadership to maintain and implement training programs to ensure compliance and performance with respect to safer work practices.
  • Conducted safety training for my team and routinely audited team member's performance to ensure compliance.
  • Handle all public inquiries pertaining to MVI functions and also review operational guidelines to ensure compliance.
  • Maintain knowledge of and ensure compliance with state and federal lending regulations, and company policies.
  • Reviewed sales and transactions to ensure Compliance and AML policies were followed.
  • Respond to internal and State audits to ensure compliance.
  • Followed up with employee/registered representative regarding any red-flagged e-mails to ensure compliance with firm s policies and procedures.

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15. Regional Office

average Demand
Here's how Regional Office is used in Regional Supervisor jobs:
  • Assure delivery of clinical service regionally serving as liaison between national and regional offices.
  • Performed supervisory reviews and spot checks of regional office locations.
  • Verify all cash deposits for the seven regional offices for correct tax account disbursement and application.
  • Provide supervision for the northeastern regional office's 7 nurse care managers and 4 medical assistants.
  • Develop, implement, and monitor regional office clinical and administrative procedures, practices and protocols.
  • Managed regional office supervising 5 Field Representatives in 5 Western Kentucky Counties, plus Secretary.
  • Oversee eight regional offices throughout Pennsylvania.
  • Recognized by GE Pool Insurance for quality underwriting Relocated to Denver, Colorado Regional office for high achievements in underwriting
  • Work in English and Spanish) Performed identical functions to those in Raleigh Regional Office, supervising 10 staff in 15-county region

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16. Osha

average Demand
Here's how Osha is used in Regional Supervisor jobs:
  • Assisted in the development emergency response and preparedness plan that incorporates OSHA requirements, and national and local fire protection codes.
  • Managed receiving, checking, loading and shipping of 400 orders daily operate facility in compliance with OSHA and DOT standards.
  • Oversee all shipping and receiving duties Oversee all DOT and OSHA Compliance Oversee all maintenance and repairs to 30,00 S.F.
  • Developed and initiated monthly programs for In-Service skills, employee conduct, quality assurance and OSHA training.
  • Developed a sustainable process for the management of Lockout Periodic Inspections that meets OSHA requirements.
  • Advised and monitored eight terminals for DOT and OSHA compliance.
  • Experienced in updating and completion of OSHA 300 logs.
  • Perform and track training on critical worksite issues as well as train the OSHA 10 and 30 Hour Construction Outreach Programs.

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17. Property Management

average Demand
Here's how Property Management is used in Regional Supervisor jobs:
  • Make recommendations to the Vice President of Property Management for any improvement or purchased needed.
  • Provided solutions to corporate housing/private clients' property managements needs.
  • Worked with other departments (development/sales) on condo conversions to maintain proper balance of property management.
  • Serve as team leader in property management issues.
  • Review, understand, analyze and make recommendations for vender contracts prior to final approval by Vice President of Property Management.
  • Coordinated hiring and training of property management staff.

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18. Curriculum Development

average Demand
Here's how Curriculum Development is used in Regional Supervisor jobs:
  • Supported the development of the first Sales University including curriculum development, recruiting and hiring staff, and evaluating program effectiveness.
  • Gained extensive knowledge of formative-assessment products, as well as proprietary data-management systems for delineating educational standards and strengthening curriculum development.
  • Demonstrated profound knowledge in the preparation, development and execution of curriculum development.
  • Assisted in nutrition education curriculum development.
  • Budget development, capital improvements and curriculum development.
  • Assist in scheduling and curriculum development.

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19. Annual Budget

average Demand
Here's how Annual Budget is used in Regional Supervisor jobs:
  • Manage and be responsible for monitoring an annual budget of approximately $1.6 million as required in grant compliance.
  • Create and maintain annual budgets and capital expenses in accordance with owner's goals.
  • Review annual budgets to regulate spending while adhering to a strategic plan.
  • Determined, developed, and maintained the fiscal year annual budget.
  • Involved in the preparation and creation of the annual budgeted amount.
  • Prepared annual budget, marketing and maintained control of expenses.
  • Planned annual budget, expenses, and sales projections.
  • Develop annual budgets and marketingplans.
  • Ensured that the colleges were within their annual budgetlimitations according to state contracts.

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20. Customer Complaints

average Demand
Here's how Customer Complaints is used in Regional Supervisor jobs:
  • Managed escalated customer complaints and resolved with expert facility.
  • Investigate customer complaints and recommend correctives actions.
  • Coordinate with Bank of the West Legal and Compliance Department on handling customer complaints and regulatory inquiries.
  • Handled dire customer complaints and situations that escalated to the highest level of management at Honda Finance.
  • Review, Address, and Escalate customer complaints to ensure quality service for United's customers.
  • Implemented a service and support program that reduced customer complaints and increased sales.
  • Resolve customer complaints in a manner that maintains customer satisfaction.
  • Reviewed and responded to verbal and written customer complaints.

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21. Medicaid

average Demand
Here's how Medicaid is used in Regional Supervisor jobs:
  • Managed patient financial counselor activities to ensure that uninsured patients were fully screened and received application assistance for government Medicaid programs.
  • Coordinate services for clients by applying for behavioral health authorizations using the Medicaid/Care Maintenance Organization systems.
  • Provided In-person assistance to current and potential Medicaid or Marketplace Insurance members.
  • Reviewed Medicare HMO/Medicaid HMO accounts for accuracy and process improvements.
  • Coordinated physicians and work at 37 Western New York hospitals to comply with review requirements for Medicare and Medicaid programs.
  • Educate and train staff to ensure that all compliance information is implemented according to Medicaid policy standards.
  • Worked closely with Finance and Accounting to assure proper billing to Medicaid and appropriate localities.
  • Prepared weekly reports for Medicaid billing.
  • Led the Arkansas region for Medicaid, disability, consulting, and billing services for Triad Hospitals.
  • Conduct audits for CARF and Medicaid/CMOs.

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22. Customer Relations

average Demand
Here's how Customer Relations is used in Regional Supervisor jobs:
  • Gained extensive expertise in sales, marketing client and customer relationship management and troubleshooting.
  • Traveled to other areas to rebuild customer relationships in areas where satisfaction was declining.
  • Manage Program Operation in Assigned Region Ensure Quality of Services Customer Relations Interviewing and Hiring
  • Lead daily phone meetings with supervisors to address census growth and ensure high quality customer relationships are being maintained and fostered.
  • Handle and develop training of staff to better improve customer relations and meet compliance on state/federal/company rules and regulations.
  • Worked to improve productivity, customer relations and service, and surpassing regional goals.

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23. Data Entry

average Demand
Here's how Data Entry is used in Regional Supervisor jobs:
  • Ensured that data entry is completed in an accurate and efficient manner to facilitate desirable accounts receivable and increased cash flow.
  • Maintained inventory, shipping and receiving, data entry of installation forms and audits for payroll.
  • Provided tentative data entry block schedules for ACL - IL Central.
  • Included light data entry and setting appointments.
  • Job functions involved administrative and supervision responsibilities including yearly budget preparation, processing data entry documents and enforcing hospital policies.
  • Assisted unit clerks in maintaining accurate personnel information via accurate and timely transaction data entry.

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24. Monthly Reports

average Demand
Here's how Monthly Reports is used in Regional Supervisor jobs:
  • Adjusted scheduling, prepared employee performance evaluations, prepared reports, reviewed examiners daily and monthly reports including travel reimbursement forms.
  • Create and distribute various monthly reports regarding productivity, overtime and available maintenance inventories for each region.
  • Drive financial success of portfolio through demographic analysis, market surveys, weekly/monthly reports, and 5-year capital improvement programs.
  • Compile monthly reports by maintaining data on the activities and outcomes within the regional centers.
  • Monitored Fatherhood Agents monthly reports for compliance with program guidelines and procedures.
  • Review weekly and monthly reports to make sure all programs meet goals.
  • Maintain accurate records and submit daily, weekly and monthly reports.
  • Develop ISP's (Individual Service Plans) Monthly reports for DSS, and DMHAS, etc.
  • Prepared monthly reports for corporate office .

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25. Quality Standards

average Demand
Here's how Quality Standards is used in Regional Supervisor jobs:
  • Co-developed QA/QC strategies, promoting improved quality standards.
  • Develop and recommend strategic plans to ensure that quality standards are produced for QIC trends and DHR report.
  • Observe and evaluate contractor client sessions to monitor adherence to quality standards for providing client care.
  • Reorganized and set quality standards to reduce costs and lower turnover.
  • Audit local training to ensure quality standards were met.
  • Reviewed and audited customer accounts to ensure quality standards we met, improvement of processes and rcommended enhancements
  • Conducted quality assurance audits and implemented corrective procedures to maintain quality standards.
  • Worked with Home Depot and Lowes Management ensuring our high quality standards.

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26. Direct Supervision

average Demand
Here's how Direct Supervision is used in Regional Supervisor jobs:
  • Oversee the administrative functioning of the Savannah office and provide direct supervision to non-licensed contractors.
  • Direct supervision of general foreman, foreman and crewmen with an excess of 9000 billable hours per week.
  • Provide direct supervision, coordination and evaluation of employees in the Public Lands Division within the region.
  • Provided direct supervision and oversight to 4 Registered Principals in separate OSJ's.
  • Direct Supervision Escort of patients released under the 980 W.I.
  • Provided direct supervision to the disaster relief crews.

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27. State Regulations

average Demand
Here's how State Regulations is used in Regional Supervisor jobs:
  • Audit all offices to insure compliance with State regulations, Corporate protocols, growth initiatives and loss prevention.
  • Confirmed adherence to all building codes and City and State regulations.
  • Inspected facilities for compliance with federal and state regulations.
  • Provide regulatory guidance, research individual state regulations and develop policies and procedures, assessment forms and education as needed.
  • Performed all necessary staff training per federal and state regulations as well as time management and organizational training.
  • Monitored field office operations to ensure compliance with state regulations.

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28. Annual Sales

average Demand
Here's how Annual Sales is used in Regional Supervisor jobs:
  • Increased regional quarterly sales profits by 45% and annual sales profits by 75% margin ratio.
  • Directed operations of 17 stores with the annual sales volume of up to $16 million.
  • Managed $10M in annual sales volume and teams to 75 cross-functional staff.
  • General SummaryManaged 10 sites throughout Florida that generated $5.7mm in annual sales.
  • Increased Northeast Regional annual Sales 21% over budget.
  • Received Esquire magazine's award of top 25 new restaurant's for 2002 with annual sales exceeding 4 million.
  • Managed a team accounts receivable collections portfolio that averaged $250 million dollars in annual sales.

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29. Performance Management

average Demand
Here's how Performance Management is used in Regional Supervisor jobs:
  • Conducted staff selection, performance management, policy enforcement and terminations.
  • Improved overall capabilities through staff assessment and performance management.
  • Supervised, mentored and coached regional sales teams, established sales team goals and managed productivity utilizing Performance Management Planners.
  • Developed performance management objectives and standards to ensure the highest operational efficiency, effectiveness and quality of services provided.
  • Implemented quarterly performance management and annual focal point merit compensation programs, leading to robust pay-for-performance links and elevated budget accountability.
  • Developed and implemented a results-oriented performance management process that focused on building employee capabilities and aligning departmental goals with organizational objectives.

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30. Technical Support

low Demand
Here's how Technical Support is used in Regional Supervisor jobs:
  • Specialized training in automotive technical support geared for basic troubleshooting necessary for handling customer calls.
  • Provided technical support for additional Call Box Systems throughout California and secondary market.
  • Managed all Operation and Technical Support responsibilities of Automated Photo Vending Units.
  • Provided construction based technical support to crews as needed to complete various construction projects.
  • Hired to restore manageability to the San Fernando Valley region technical support function.
  • Provided technical support for over 100 local and remote workstations.
  • Provided technical support, bench repair and parts distribution.
  • Managed 20 direct reports for technical support teams.
  • Provided guidance and technical support when needed.
  • Provided administrative and technical support for Centest 650 with TTC (Telecommunications Techniques Company).

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31. HUD

low Demand
Here's how HUD is used in Regional Supervisor jobs:
  • Handled all Tax Credit, HUD and HOME compliance for approximately 1056 units.
  • Maintained filing system to ensure compliance with LIHTC, HUD and HOME regulations.
  • Monitored compliance with Low Income Housing Tax Credit, HUD and HOME regulations.
  • Qualified each applicant according to Tax Credit, HUD and HOME regulations.
  • Prepared for HUD and LIHTC unit inspections and file audits.
  • Review HUD Monthly EIV Reports and Discrepancies.
  • Answer all HUD and EEOC complaints.

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32. Management Staff

low Demand
Here's how Management Staff is used in Regional Supervisor jobs:
  • Supervised office and case management staff in Alexandria, Richmond, and Hampton, Virginia.
  • Provide clinical and program supervision of care management staff.

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33. Special Projects

low Demand
Here's how Special Projects is used in Regional Supervisor jobs:
  • Assist program analyst with special projects including budget and programming submissions and workload analyses.
  • Handled special projects for various clients including supervising test stores and merchandising set-up.
  • Assist VP with special projects, travel, meetings and company functions.
  • Assist with other administrative functions and special projects as assigned.
  • Worked on other special projects of a departmental focus.
  • Project management of special projects as assigned.

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34. Action Plans

low Demand
Here's how Action Plans is used in Regional Supervisor jobs:
  • Direct internal audit program, conducted daily safety meetings, ensured proper activity documentation, and developed corrective action plans.
  • Coordinated QI activities, claims, credentialing, complaint statistics, case review, action plans and peer review.
  • Maintain working knowledge of all Emergency Action Plans Train and certify new lifeguards, perform pool and lifeguard audits
  • Prepared monthly, quarterly, and yearly action plans and activity reports.
  • Developed action plans with specific deadlines - Organized scientific events and presentations with target customers for the Continuing Medical
  • Teamed with Compliance Department to resolve issues in a timely manner and create action plans as needed.

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35. Staff Training

low Demand
Here's how Staff Training is used in Regional Supervisor jobs:
  • Manage 8 staff across 25 counties in Northeastern Kentucky, including new hire interviews, staff training and staff evaluations.
  • Staff training on all ATM procedures and repairs.
  • Participated in staff training and support.
  • Coordinated Staff Training, Parent Pre-adoptive Education and data base implementation.
  • Develop and implement staff training Successfully certified programs through the state of Oregon Coordinated successful community service curriculum for school age students
  • Monitored contract specifications working directly with military point of contact to ensure all contract objective success through staff training and supervision.

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36. Day-To-Day Operations

low Demand
Here's how Day-To-Day Operations is used in Regional Supervisor jobs:
  • Managed the day-to-day operations of 3 recruiting stations in southern New Mexico and a staff of 5 recruiters.
  • Managed the day-to-day operations of all driver services activities within the region.
  • Controlled day-to-day operations by scheduling labor, ordering supplies, and developing teamgoals.
  • Supervised day-to-day operations of dynamic Activities Center; catered to international clientele; organized all outdoor & indoor recreational activities.
  • Managed day-to-day operations of Fuel Center facilities - Supervised and trained incoming new employees - Managed paperwork for fuel deliveries
  • Assumed project manager role accomplishing office relocation to a larger facility while simultaneously running the day-to-day operations.

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37. Sales Representatives

low Demand
Here's how Sales Representatives is used in Regional Supervisor jobs:
  • Maintained a professional relationship with owners, employees, and sales representatives on a daily basis.
  • Managed a team of 15 sales representatives on a customer service call line.
  • Managed team of five sales representatives and ensured quality of calls and appointments.
  • Supported five District Managers and their sales representatives in performing key sales duties.
  • Managed numerous sales representatives in 4 Western states.
  • Issued lead appointments to sales representatives for a multi regional area.

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38. Sales Goals

low Demand
Here's how Sales Goals is used in Regional Supervisor jobs:
  • Assisted managers and associates on driving company and individual sales goals.
  • Communicate and implement sales goals and policies to sales associates.
  • Conducted statistical data analysis and made suggestions for improvements, in addition to formulating reports projecting sales goals and outcomes.
  • Worked closely with Corporate Buyers to ensure assortments were demographically/seasonally updated to region/store need and correlated with sales goals.
  • Directed and motivated distributors toward meeting objectives and sales goals, which resulted in achieving corporate business plan objectives.
  • Monitored performance levels, implemented aggressive marketing plans and customer retention initiatives to accelerate growth and exceed sales goals.

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39. New Accounts

low Demand
Here's how New Accounts is used in Regional Supervisor jobs:
  • Conducted reviews of outside business activities, Branch Manager trades, new accounts, and annuity cases for suitability.
  • Supervised no less than 15 Customer Account Executives and assisted with analyzing consumer requirements for new accounts.
  • Recruited and developed personnel for new offices successfully established new accounts in the tour and retail industries through aggressive marketing/promotional ideas.
  • Hired and trained managers, interacted with facility administrators, marketed for new accounts for a contracted environmental services company.
  • Represented agency to clients; developed and recommended marketing programs; developed new accounts; reactivated client relations.
  • Foster and activate existing dealer and independent insurance agent relationships, prospect and develop new accounts and relationships.

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40. Social Workers

low Demand
Here's how Social Workers is used in Regional Supervisor jobs:
  • Manage four supervisors, two consultants, one recruiter, support staff, and twenty-three line social workers.
  • Completed referrals for both state funded programs and supervised three social workers for the CCT program.
  • Supervised 10 professional social workers on their assessment in complex children's cases.
  • Case managers were bachelor level social workers and registered nurses.

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41. Weekly Reports

low Demand
Here's how Weekly Reports is used in Regional Supervisor jobs:
  • Provided weekly reports on accruals, backlog, and notable changes to rolling revenue forecasts.
  • Review delinquency and weekly reports.
  • Maintained employee files, daily and weekly reports making sure they were handled in a timely manner.
  • Produced weekly reports to summarize activities with clients.

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42. Government Agencies

low Demand
Here's how Government Agencies is used in Regional Supervisor jobs:
  • Prepared reports for investors, and responses to government agencies, lenders, owners and asset managers.
  • Ensured compliance with all government agencies for Section 8 and Tax Credit programs.
  • Handled healthcare insurance needs and workers' compensation requirements and represented 60 North American teams before various government agencies.

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43. Staff Performance

low Demand
Here's how Staff Performance is used in Regional Supervisor jobs:
  • Implemented ongoing training and development programs to improve staff performance and delivery of customer service.
  • Evaluate staff performance and prepare/perform reviews.
  • Observe and document performance levels, conduct staff performance evaluations and resolve staff and physician issues, including major disciplinary actions.
  • Maximized staff performance by using online training and succession measures to reduce competency gaps.
  • Use available training and development resources to improve office and staff performance.
  • Used available training and development resources to improve office and staff performance .Observe and implement established Company policies and procedures.

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44. Monthly Basis

low Demand
Here's how Monthly Basis is used in Regional Supervisor jobs:
  • Maintained records of all aspects of management activity on a daily, weekly, and monthly basis.
  • Institute and conduct random, unscheduled departmental audits throughout company on a monthly basis.
  • Maintained team call quality compliance score over 90% on a continual monthly basis.
  • Monitored expenses at all sites and reported on a monthly basis.
  • Review goals and accomplishments with staff on a monthly basis.
  • Monitored budgets on a monthly basis to ensure that the store was operating within the 12-15% guideline.

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45. HSE

low Demand
Here's how HSE is used in Regional Supervisor jobs:
  • Belonged to the start-up team that assisted build-up and train in-country HSE teams, prepare bridging documents, designing ERP plans.
  • Prepare, publish, and implement Level 2 HSE Policies & Procedures as part of the Business Management System.
  • Developed implemented and maintained programs and plans to ensure compliance with all applicable HSE regulations.
  • Implemented and executed work specified in the current HSE Plan and Statement of Work.
  • Provided instruction for Front Line Supervisor Training courses for HSE as needed.
  • Maintain HSE files, reports, training certifications and/or licenses for personnel.
  • Express Energy LLC Track and publish company and element HSE Key Performance Indicators and progress toward goals.
  • Conduct weekly New Hire Orientation, and weekly HSE Safety Meetings with Departmental appointed Safety representatives.
  • Developed and implemented HSE practices to create a safe working environment.

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46. Monthly Meetings

low Demand
Here's how Monthly Meetings is used in Regional Supervisor jobs:
  • Initiated and coordinated monthly meetings and communication between the Regional Supervisor team and the Senior Management team.
  • Established a professional rapport with union representatives by having regular monthly meetings to discuss issues/concerns/contract renewal.
  • Conducted monthly meetings to communicate status updates/best practices for advancing shared organizational goals.
  • Prepared special reports and monthly meetings to alert management to positive trends as well as deficiencies and inconsistencies.
  • Prepare and provide reports for monthly meetings.
  • Participated in monthly meetings of Illinois HIV Prevention Community Planning Group and the HIV Prevention Intervention Services Committee.

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47. Process Improvement

low Demand
Here's how Process Improvement is used in Regional Supervisor jobs:
  • Communicate significant quality issues and develop recommendations for process improvements, corrective and preventive actions, root-cause analysis, etc.
  • Certified as a Lean Facilitator and have facilitated many statewide process improvement projects.
  • Highlight trends and make recommendations for process improvement and training opportunities.
  • Identify and implement process improvements focusing on all departments.
  • Developed and implemented transportation system and process improvements.
  • Identified opportunities for existing process improvements.
  • Foster an environment of personnel growth and development wherein employees seek continuous self and process improvement.
  • Performed compliance, billing, and coding audits to detect problems and opportunities for process improvement.
  • Assisted in developing plans for cost/labor reduction, process improvement, and scheduling enhancements.
  • Support process improvement efforts to optimize cost, inventory and service targets.
  • Enforce FIFO processes, and develop process improvements to increase efficiency.
  • Develop efficiency-enhancing work process improvements while driving daily performance and influencing behavior which resulted in sustained improvements in phlebotomist and receptionist.

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48. Retail Store

low Demand
Here's how Retail Store is used in Regional Supervisor jobs:
  • Supervised the daily operation of 15 retail stores, recruiting and training managers and staff.
  • Managed and maintained supply flow to 40 retail stores.
  • Tasked with managing new retail store promotional events for select Fortune 1000 retailers and soliciting value-add marketing partnerships with cosmetic/beauty manufacturers.
  • Established and maintained relationships with key stakeholders at retail store locations.
  • Managed retail store and supervised employees
  • Key focus included staffing, training, and P&L performance, for all Colorado and Oregon retail stores.

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49. Clinical Supervision

low Demand
Here's how Clinical Supervision is used in Regional Supervisor jobs:
  • Provided direct clinical supervision in counseling and crisis management to In-Home Family Counselors, and Family Preservation staff.
  • Provide clinical supervision for staff therapists.
  • Provide clinical supervision to a treatment staff of 10 employees.
  • Provided administrative and clinical supervision to 8 Behavioral Health Consultant therapists Substance abuse screenings, interventions, treatment, and referrals

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50. Powerpoint

low Demand
Here's how Powerpoint is used in Regional Supervisor jobs:
  • Created PowerPoint presentations for DC management regarding findings and opportunities for improvement.
  • Developed training manuals and PowerPoint Presentation increasing the value of every lesson taught twofold.
  • Drafted meeting agendas, maintained an up-to-date department organizational chart, created PowerPoint presentations used for business development.
  • Coordinated team building activities, managed catering needs, developed PowerPoint presentations, and prepared handout materials.
  • Developed innovative PowerPoint presentation used to train Division employees in Suspicious Mail and the shipping of hazardous materials.
  • Communicate directly with community health fairs and instructional conferences through carefully prepared PowerPoint presentations.

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20 Most Common Skill for a Regional Supervisor

Proper Procedures21.5%
Customer Service16.6%
Financial Statements8.9%
Company Policies6.9%
Performance Reviews6.7%
Human Resources4%
Daily Operations4%
Staff Members3.8%

Typical Skill-Sets Required For A Regional Supervisor

RankSkillPercentage of ResumesPercentage
1
1
Proper Procedures
Proper Procedures
16.2%
16.2%
2
2
Customer Service
Customer Service
12.4%
12.4%
3
3
Financial Statements
Financial Statements
6.7%
6.7%
4
4
Company Policies
Company Policies
5.2%
5.2%
5
5
Performance Reviews
Performance Reviews
5%
5%
6
6
Human Resources
Human Resources
3%
3%
7
7
Daily Operations
Daily Operations
3%
3%
8
8
Staff Members
Staff Members
2.8%
2.8%
9
9
Coordinators
Coordinators
2.4%
2.4%
10
10
Disciplinary Actions
Disciplinary Actions
2.1%
2.1%
11
11
Direct Reports
Direct Reports
1.9%
1.9%
12
12
Inventory Control
Inventory Control
1.8%
1.8%
13
13
Training Programs
Training Programs
1.8%
1.8%
14
14
Ensure Compliance
Ensure Compliance
1.7%
1.7%
15
15
Regional Office
Regional Office
1.6%
1.6%
16
16
Osha
Osha
1.6%
1.6%
17
17
Property Management
Property Management
1.5%
1.5%
18
18
Curriculum Development
Curriculum Development
1.5%
1.5%
19
19
Annual Budget
Annual Budget
1.4%
1.4%
20
20
Customer Complaints
Customer Complaints
1.4%
1.4%
21
21
Medicaid
Medicaid
1.3%
1.3%
22
22
Customer Relations
Customer Relations
1.3%
1.3%
23
23
Data Entry
Data Entry
1.2%
1.2%
24
24
Monthly Reports
Monthly Reports
1.1%
1.1%
25
25
Quality Standards
Quality Standards
1.1%
1.1%
26
26
Direct Supervision
Direct Supervision
1.1%
1.1%
27
27
State Regulations
State Regulations
1%
1%
28
28
Annual Sales
Annual Sales
1%
1%
29
29
Performance Management
Performance Management
0.9%
0.9%
30
30
Technical Support
Technical Support
0.9%
0.9%
31
31
HUD
HUD
0.9%
0.9%
32
32
Management Staff
Management Staff
0.9%
0.9%
33
33
Special Projects
Special Projects
0.9%
0.9%
34
34
Action Plans
Action Plans
0.8%
0.8%
35
35
Staff Training
Staff Training
0.8%
0.8%
36
36
Day-To-Day Operations
Day-To-Day Operations
0.8%
0.8%
37
37
Sales Representatives
Sales Representatives
0.7%
0.7%
38
38
Sales Goals
Sales Goals
0.7%
0.7%
39
39
New Accounts
New Accounts
0.7%
0.7%
40
40
Social Workers
Social Workers
0.7%
0.7%
41
41
Weekly Reports
Weekly Reports
0.6%
0.6%
42
42
Government Agencies
Government Agencies
0.6%
0.6%
43
43
Staff Performance
Staff Performance
0.6%
0.6%
44
44
Monthly Basis
Monthly Basis
0.6%
0.6%
45
45
HSE
HSE
0.6%
0.6%
46
46
Monthly Meetings
Monthly Meetings
0.6%
0.6%
47
47
Process Improvement
Process Improvement
0.6%
0.6%
48
48
Retail Store
Retail Store
0.6%
0.6%
49
49
Clinical Supervision
Clinical Supervision
0.6%
0.6%
50
50
Powerpoint
Powerpoint
0.6%
0.6%

14,937 Regional Supervisor Jobs

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