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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $39,437 | $18.96 |
| 2 | Olympia, WA | $38,430 | $18.48 |
| 3 | Boston, MA | $38,070 | $18.30 |
| 4 | Urban Honolulu, HI | $37,530 | $18.04 |
| 5 | Albany, NY | $36,726 | $17.66 |
| 6 | Saint Paul, MN | $36,600 | $17.60 |
| 7 | Sacramento, CA | $36,400 | $17.50 |
| 8 | Juneau, AK | $36,246 | $17.43 |
| 9 | Trenton, NJ | $35,913 | $17.27 |
| 10 | Hartford, CT | $35,508 | $17.07 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $97,787 | $47 | - |
| 2 | Service Consultant | $80,078 | $39 | - |
| 3 | Customer Relationship Specialist | $70,157 | $34 | 7 |
| 4 | Customer Account Executive | $69,199 | $33 | - |
| 5 | Customer Liaison | $68,596 | $33 | - |
| 6 | Customer Service Senior Associate | $63,429 | $30 | - |
| 7 | Customer Care Executive | $62,024 | $30 | - |
| 8 | Customs Consultant | $59,039 | $28 | - |
| 9 | Sales Agent | $57,621 | $28 | - |
| 10 | Customer Care Consultant | $55,582 | $27 | - |
| Job | Location | Date added | Salary |
|---|---|---|---|
| Bilingual Loan Servicing Customer Service Representative | Nome, TX | 06/26/2025 | $40,515 |
| Bilingual Loan Servicing Customer Service Representative | Hattiesburg, MS | 06/26/2025 | $40,515 |
| Customer Service Representative-Contractor Support (Shift Listed) | Salt Lake City, UT | 05/21/2025 | $36,500 |
| Bank Operations Customer Service Representative | Hoover, AL | 05/16/2025 | $36,500 |
| Loan Servicing Customer Service Representative-Email | Hattiesburg, MS | 04/27/2025 | $31,390 |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | JPMorgan Chase & Co. | $34,833 | $17 | 218 |
| 2 | Fifth Third Bank | $34,172 | $16 | 160 |
| 3 | BB&T | $33,810 | $16 | - |
| 4 | Rhinebeck Bank | $33,800 | $16 | 7 |
| 5 | KeyBank | $33,734 | $16 | 14 |
| 6 | M&T Bank | $33,636 | $16 | 7 |
| 7 | SunTrust | $33,626 | $16 | - |
| 8 | Capital One | $33,381 | $16 | 18 |
| 9 | Wells Fargo | $33,217 | $16 | 55 |
| 10 | Bank of America | $33,208 | $16 | 260 |
| 11 | U.S. Bank | $33,130 | $16 | 670 |
| 12 | Arvest Bank | $32,728 | $16 | - |
| 13 | Citi | $32,599 | $16 | 14 |
| 14 | Commerce Bank | $32,489 | $16 | 5 |
| 15 | Citizens Bank of Amsterdam | $32,472 | $16 | - |
| 16 | TD Bank US Holding Company | $32,458 | $16 | - |
| 17 | IBC Bank | $31,919 | $15 | - |
| 18 | TCF Financial | $31,836 | $15 | - |