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Registered medical assistant skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Marina Orobinskaia,
Marina Orobinskaia
Registered medical assistant example skills
Below we've compiled a list of the most critical registered medical assistant skills. We ranked the top skills for registered medical assistants based on the percentage of resumes they appeared on. For example, 18.0% of registered medical assistant resumes contained patients as a skill. Continue reading to find out what skills a registered medical assistant needs to be successful in the workplace.

15 registered medical assistant skills for your resume and career

1. Patients

Here's how registered medical assistants use patients:
  • Attained medical histories, explained treatment procedures to patients, prepared patients for examination, and assisted during diagnostic examinations.
  • Interviewed patients to obtain medical history and identify problems along with taking all required vitals.

2. Vital Signs

Vital signs are a set of values indicating different body systems' performance. They are measurements of the body's most basic functions. The four major vital signs used in medicine to assess a patient are body temperature, pulse rate, respiration rate, and blood pressure.

Here's how registered medical assistants use vital signs:
  • Recorded patient vital signs and administered immunizations/injections; experience with in- office cultures and assistance with minor in-office surgeries.
  • Recorded vital signs, collected lab specimens, and administered intravenous therapy and medication for all surgical patients.

3. Office Procedures

Office procedures are the protocols and standards which define how the staff works together. The office procedures can be a set of rules and regulations which guide the employees and help them run the office operations smoothly. Paperwork, customer interaction, taking messages, handling calls in and out all fall under the office procedures.

Here's how registered medical assistants use office procedures:
  • Assisted the physician in minor surgical office procedures Accomplishments Recognized for superior performance and dedicated service commitment.
  • Direct patient care including triage* Medication management, scheduling* In office procedures and testing

4. EKG

Here's how registered medical assistants use ekg:
  • Maintain proficiency with EKG equipment including Halter monitors.
  • Operated diagnostic equipment including EKG.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how registered medical assistants use customer service:
  • Provided stellar customer service to customers and processed payments while ensuring businesses operations needs were met.
  • Provided excellent customer service to patients in a timely and reassuring demeanor.

6. Exam Rooms

An exam room in a hospital is a place where patients are examined by medical representatives. In several cases, the exam room distinguishes the doctor-patient relationship and is a critical component of the overall care process.

Here's how registered medical assistants use exam rooms:
  • Clean and stock exam rooms on daily basis, answer hone in clinical area, electronically refill/prescribe medications per physician request/authorizations.
  • Assisted providers with procedures by preparing procedure/exam rooms with required instruments and supplies.

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7. Phlebotomy

Here's how registered medical assistants use phlebotomy:
  • Greeted patients, verified correct documentation for requisitions while preparing specimens for laboratory testing; performed screening procedures and phlebotomy.
  • Managed general patient triage process for obstetrics and gynecology patients including urinalysis, phlebotomy, and injections.

8. Test Results

Here's how registered medical assistants use test results:
  • Contacted patients regarding their test results and provided advise accordingly.
  • Prepare patients for examinations, record vital signs, and test results, administer medications and any prescribed treatment.

9. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how registered medical assistants use phone calls:
  • Accept incoming patient telephone calls to answer preliminary questions and review need for dermatologist follow-up and additional care.
  • Performed clerical duties in a medical office, such as taking and making phone calls, ordering supplies and stocking supplies.

10. RMA

Here's how registered medical assistants use rma:
  • Provided RMA support to physician, and patients, including but not limited to vitals and patient history.
  • Worked as a float RMA in Obstetrics, Neurology, Neurosurgery, Urology and Medical Billing Office.

11. Standing Orders

Here's how registered medical assistants use standing orders:
  • Assisted team in educating patient/family, follow standing orders/protocols and assisted patients with external resources.
  • Perform wound care, medication dispense in accordance with PCP and standing orders.

12. Patient Flow

Here's how registered medical assistants use patient flow:
  • Utilize appropriate Hyperspace computer functions and interaction with primary nurse to facilitate patient flow.
  • Monitored and organized physician's schedule daily, to ensure a smooth and efficient patient flow to maximize physician's time.

13. HIPAA

Here's how registered medical assistants use hipaa:
  • Assisted seven scheduled providers on rotation and two providers at satellite office, adhering to OSHA & HIPAA regulations.
  • Take medication orders, and call patient scripts into pharmacies, maintaining compliance with HIPAA policies and procedures.

14. Compassion

Here's how registered medical assistants use compassion:
  • Provided compassion and enthusiasm for busy, established family practice.
  • Provide a comfortable and pleasant environment to all patients exercising compassion and patience to each patients individual needs.

15. Laboratory Specimens

Here's how registered medical assistants use laboratory specimens:
  • Collect and prepare laboratory specimens and perform routine laboratory tests, dispose of contaminated supplies, and sterilize medical instruments.
  • Performed basic laboratory tests and collected/prepared laboratory specimens to be sent out for results.
top-skills

What skills help Registered Medical Assistants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on registered medical assistant resumes?

Marina Orobinskaia

Program Coordinator, Bellevue College

Experience, good program attended.

What soft skills should all registered medical assistants possess?

Marina Orobinskaia

Program Coordinator, Bellevue College

Friendliness, positive energy, leadership.

What hard/technical skills are most important for registered medical assistants?

Jamie Myers

Education Program Associate, Allied Health Coordinator, Pennsylvania State University - Hazleton

Computer skills.

What registered medical assistant skills would you recommend for someone trying to advance their career?

Janice Noteboom, MHA/Ed., CMA (AAMA)Janice Noteboom, MHA/Ed., CMA (AAMA) LinkedIn profile

Faculty Coordinator of Allied Health/Medical Assistant Program Director, Midstate College

duties vary, depending on the medical office/hospital/urgent/specialty clinics
where they are employed. Below are some specific job duties that are very
common in the day-in-the-life of a Medical Assistant (these duties include, but
are not limited to the following):
 Greeting patients and checking them in at the Waiting room window
 Collecting vital signs from patients
 Answer phones as needed
 Assist with scheduling patient appointments
 Data entry of patient information in an electronic medical record (EMR)
 Using various computer applications
 Transmitting prescription refills
 Insurance coding & billing
 Obtain or completing procedures for preauthorizations/hospital
admissions/outside testing/etc.
 Collecting specimens for Point-of-Care testing or send outs to reference
labs
 Venipuncture/Examination Assistance to provider/other duties as needed
Do you want to know more?
Read more about what experts have to say about registered medical assistant

List of registered medical assistant skills to add to your resume

Registered medical assistant skills

The most important skills for a registered medical assistant resume and required skills for a registered medical assistant to have include:

  • Patients
  • Vital Signs
  • Office Procedures
  • EKG
  • Customer Service
  • Exam Rooms
  • Phlebotomy
  • Test Results
  • Phone Calls
  • RMA
  • Standing Orders
  • Patient Flow
  • HIPAA
  • Compassion
  • Laboratory Specimens
  • CPR
  • Patient Education
  • Treatment Rooms
  • OSHA
  • Appointment Scheduling
  • Venipuncture
  • Front Desk
  • Internal Medicine
  • CLIA
  • Medical History
  • Administer Medications
  • Urinalysis
  • Lab Tests
  • Prescription Refills
  • Blood Pressure
  • Pediatrics
  • Spirometry
  • Optimal Patient Care
  • Medical Procedures
  • Nebulizer
  • Phone Triage
  • Allergies
  • Patient History
  • Patient Vitals
  • EHR
  • Surgical Procedures
  • Insurance Verification
  • Family Practice
  • Patient Rooms
  • Emergency Situations
  • Drawing Blood
  • Patient Calls
  • Lab Results
  • Patient Appointments
  • Patient Charts

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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