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Top Registered Nurse Manager Skills

Below we've compiled a list of the most important skills for a registered nurse manager. We ranked the top skills based on the percentage of registered nurse manager resumes they appeared on. For example, 23.0% of registered nurse manager resumes contained health care as a skill. Let's find out what skills a registered nurse manager actually needs in order to be successful in the workplace.

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The six most common skills found on Registered Nurse Manager resumes in 2020. Read below to see the full list.

1. Health Care

high Demand

Healthcare means an organized service provided to people when they are diagnosed with a medical illness or suffer an injury. Basic health care would ensure to improve the health of the patient. Health care is provided by designated and certified specialists who can be doctors, registered nurses, therapists, etc. The healthcare of the people is the responsibility of the state as they set up hospitals and clinics for the public and arrange certified professionals in them for the health care of the people.

Here's how Health Care is used in Registered Nurse Manager jobs:
  • Provided educational and preventative health care solutions using advanced and fully integrated telephonic systems (call center environment).
  • Promoted and maintained cooperative working relationships with all departments within the managed health care organization and vendors.
  • Conducted and documents individual patient assessment in collaboration with appropriate health care professionals.
  • Transcribe physician and other health care professional's orders appropriately and accurately.
  • Establish positive relationships with physicians and other health care providers through collaboration.
  • Communicated appropriately with health care team members during emergency situations.
  • Performed health care auditing/accounting with an emphasis on Medicaid/Medicare reimbursement.
  • Coordinate provisions of all ancillary services, as well as health care services not included within the Home First benefit package.
  • Provide lectures and in-services to both health care providers and medical staff and participate in the development of continuing education programs.
  • Focused conditions were asthma, diabetes, cardiovascular disease, chronic obstructive pulmonary disease and children with special health care needs.
  • Increase clinic enrollment by ensuring high quality health care and providing excellent customer service using a team approach to accomplish goals.
  • Care manager is a component to primary care that provides health services to patients as well as reduces health care spending.
  • Communicated with family members, physicians, and other health care personnel to coordinate full range of client care services.
  • Collaborate with social care managers, behavioral health care managers, and smoking cessation care managers to provide multidisciplinary care.
  • Educate patients and their families to understand the benefits of preventative health care and keeping regular appointment with their PCP.
  • Collaborated with members and medical staff to enhance member navigation and access to available services through the health care system.
  • Collaborated with the center physician and mental health care professional to deliver the optimum care possible to all students.
  • Supervised and performed case management of residents, interfacing with health care providers, resident families and hospice support.
  • Educated the patient's family in health care needs, conditions, options relates to care of the patient.
  • Communicate with the members Health Care Providers, and DSS as needed to promote well being within their home.

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2. Patient Care

high Demand

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how Patient Care is used in Registered Nurse Manager jobs:
  • Coordinate patient care by using independent nursing judgment, critical thinking, and working collaboratively with the interdisciplinary team.
  • Manage and coordinate nursing operations and patient care in the outpatient orthopedic clinic to attain institutionally determined standards.
  • Provided direct patient care to predominately Russian Immigrants in an ambulatory clinic setting specializing in Internal Medicine.
  • Optimized efficiency and patient outcomes by delegating patient care appropriately and effectively to other team members.
  • Completed in person health assessments and coordinated patient care focusing on disease management and appropriate interventions.
  • Provided leadership and clinical expertise to ensure quality patient care and maximum staff effectiveness.
  • Demonstrated leadership in delivering and improving patient care services through collaborative strategies with others.
  • Participated in performance improvements that enhanced patient care delivery systems and /or patient satisfaction.
  • Communicated frequently with doctors, hospitals and other referral sources coordinating patient care.
  • Collaborate with physicians and nurse practitioners regarding medication reconciliation and patient care plans.
  • Administered direct patient care, initiated dialysis to patients admitted to hospital.
  • Mentored and educated new clinicians in providing quality and efficient patient care.
  • Supervised and managed nursing personnel, including scheduling direct patient care.
  • Oversee Licensed Practical Nurse/Nursing Assistants and supervised delivery of patient care.
  • Coordinate patient care by obtaining necessary clinical information from referring provider.
  • Coordinated patient care and resources to ensure cost effective hospitalizations.
  • Provide direct patient care to clinically complex patient population.
  • Provided direct patient care in a busy oncology/hematology office.
  • Administered medication/treatments, documented and performed direct patient care.
  • Supervised and directed patient care of organization.

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3. Emergency

high Demand

An emergency is a situation or condition that poses a great risk to the health, wealth, or property of someone. An emergency can be affecting the health of a person, like a heart attack, or it may even be a natural disaster, e.g. an earthquake. Emergencies can take place at home or at workplaces and they need immediate intervention to prevent the danger.

Here's how Emergency is used in Registered Nurse Manager jobs:
  • Relieve Clinical Nursing Supervisor -triage hospital patient placement between clinical units, emergency room, direct admissions and operating room.
  • Coordinated Emergency Preparedness Plan instituted during both Hurricanes Irene and Sandy providing rapid patient assessments and support to the community.
  • Provided direct patient care and emergency medical services in domestic and international locations including Saudi Arabia and Oman.
  • Obtain and update demographic, emergency contact and insurance information, including referrals/authorizations on all patients as needed.
  • Promoted partnerships of members and their primary care providers and decreased utilization of urgent care and emergency department
  • Decreased unnecessary use of emergency department services by providing appropriate referrals to primary care physicians.
  • Evaluated residents during urgent and emergency crisis and made independent decisions based on medical need.
  • Minimize or prevent actual or potential emergency scenarios by proactively taking action.
  • Focus on emergency department throughput to ensure door-to-physician within 30 minutes.
  • Worked closely with emergency room physicians and assisted with emergency procedures.
  • Utilize critical thinking and quick decision making during emergency situations.
  • Report directly to Clinical Manager and Director of Emergency Services.
  • Maintain a daily emergency equipment and medication check.
  • Trained other camp staff to administer emergency medications.
  • Increased unit productivity for a 17-bed emergency unit.
  • Educated staff on standard emergency procedures/ equipment.
  • Provide annual and quarterly emergency skills training/drills.
  • Provide emergency response for entire corporate complex.
  • Educated clients on medication, home safety, in case of an emergency, prevention of falls, and healthy diets.
  • Provided emergency triage and coordinated complete care, physical exams, lab draws & collaborated with outside physicians & hospitals.

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4. CPR

high Demand

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how CPR is used in Registered Nurse Manager jobs:
  • Charge Nurse for ER and Medical floor: Night Supervisor* CPR and ACLS instructor for staff.
  • Instruct classes including: QMA, CPR, and Director of Certified Nursing Assistant Course.
  • Coordinated and provided CPR instruction for radiology department (200 employees and physician staff.)
  • Staff Education and was the instructor for CPR through the Red Cross.
  • Complete assessments, CPR, Admissions of skilled and non-skilled residents.
  • Led CNA med certification class and trained staff in CPR certification.
  • Train all staff in CPR, first Aid and medication pass.
  • Served as the CPR Instructor for the Hospital.
  • Monitored CPR and professional license status of staff.
  • Maintain current Nursing License, CPR certification.
  • Schedule first aid and CPR classes for staff.
  • Provided annual Universal Precautions and Blood Borne Pathogens as well as CPR to over 60 SL Tribal Health Employee.
  • Charge of CPR, Basic first aid and Infection control instructions Ordering of all clinical supplies and vaccines.

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5. Hospice

high Demand

Here's how Hospice is used in Registered Nurse Manager jobs:
  • Maintain professional relationships and communication with Medical director, visiting physicians, hospice, pharmacy, and medical equipment representatives.
  • Receive, investigate and make recommendations regarding patient complaints in accordance with Hospice policy and procedure.
  • Assessed for readiness and facilitated transition of the patient/family into Palliative Care or Hospice.
  • Coordinate with hospital interdisciplinary team members to provide General In -Patient Level of Hospice Service for patients with symptom management issues.
  • Make referrals to outside agencies for addition services for patient; hospice, meals on wheels, supplies, DME.
  • Processed authorizations for DME, physical therapy, hospice, home care, radiology and procedures for Medicaid program members.
  • Maintain quality of care through collaboration with hospice, home health, nursing homes, and hospital nursing staffs.
  • Care requests coordinated with hospital, skilled nursing facility discharge planners, hospice teams, and family members.
  • Assisted physicians in management of patients with emphasis on patients new to chemotherapy or patients requiring hospice.
  • Provided in home services for Hospice Patients and their families who were in end stages of life.
  • Interview, hire, train, orient, supervise and evaluate qualified hospice interdisciplinary team personnel.
  • Ensured Aurora Home Care and Aurora Hospice programs' 95% compliance rate to regulatory standards.
  • Arrange hospice, nursing home placement, home health nursing and home infusions as appropriate.
  • Trained staff to evaluate/document hospice appropriateness to prevent focused medical review (ADR process).
  • Managed both acute and chronic conditions for members for the duration of care on hospice.
  • Manage 11 bed free standing inpatient hospice facility, meeting JCAHO standards of care.
  • Case manage and provide nursing care to a wide variety of hospice patients.
  • Covered Homes in Georgia, and South Carolina for private insurance and Hospice.
  • Worked closely with hospice agencies to set up best plan for appropriate patients.
  • Assessed hospice needs and offered death and dying counseling as appropriate.

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6. Customer Service

high Demand

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how Customer Service is used in Registered Nurse Manager jobs:
  • Demonstrated excellent customer service through effective patient/family communication as well as timely interdisciplinary coordination on behalf of MD and patient.
  • Participate in ISO Quality Assurance of Service to maintain hospital excellent customer service continuous development.
  • Generated patient satisfaction survey that resulted in an overall improvement in customer service.
  • Recognized by department and members for outstanding customer service.
  • Open communication maintained with excellent customer service provided.
  • Managed customer service recovery program.
  • Provide excellent telephonic customer service.
  • Promoted customer service and hospitality.
  • Chaired Peer Review, CQI, Discharge Planning, Infection Control, Utilization Review, Customer Service, and Disaster Preparedness.
  • Focus on educating, teaching best practices, employee retention, and great customer service, inside and out.
  • Managed over 350-customer service phone calls per week from members and providers, and resolved inquiries within 14 days.
  • Provide community resources to provide solutions to clients needs as well as customer service for private pay sector.
  • Engaged with sales, customer service and other lines of business to respond to client and member concerns.
  • Provided professional customer service, with first call resolution, while utilizing the least restrictive methods.
  • Meet established productivity standards for center revenue, expense margin, patient numbers and customer service.
  • Provide excellent communication & customer service to residents, families, internal staff & providers.
  • Recognized for excellent clinical skills and customer service skills and employee engagement and retention.
  • Provided delivery of high quality clinical and customer service for more than 7500 members.
  • Established and ran hospital customer service program, SHARE, for 500 employees.
  • Worked register, restock, setting up new displays, and customer service.

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7. Treatment Plans

high Demand

A treatment plan is a detailed plan created by a physician or a medical expert that contains all the necessary information about a patient. It would contain the entire medical history of the patient, along with information on the patient's disease, its treatment, and how it should be executed. The treatment plan contains information about the treatment and its possible side effects. It may also contain the cost of the treatment and the necessary precautions that should be taken after it.

Here's how Treatment Plans is used in Registered Nurse Manager jobs:
  • Develop and facilitate family treatment plans incorporating therapeutic and prevention goals and providing complete parent and child/adolescent/teen orientations.
  • Facilitate and coordinate interdisciplinary staff conferences to formulate client treatment plans.
  • Serve on treatment team with psychiatrist, social worker and care manager to design treatment plans specific to each patient.
  • Participated in the development of treatment plans of individuals, developed goals and objectives to improve and maintain personal health.
  • Collaborate with medical director of health plan in the development of care management and treatment plans for complex cases.
  • Developed and managed the hospital-wide wound care program from surveillance to collaboration for the development of treatment plans.
  • Keep accurate written records of the care provided including nursing assessments, treatment plans and medications administered.
  • Insure member/ family understanding of treatment plans and evaluate compliance; monitor history of admissions or E.R.
  • Assessed participant with chronic conditions, complicating factors, educational needs, and provider treatment plans.
  • Provided thoughtful nursing care through physical and mental assessments, treatment plans and clinical/therapeutic treatments.
  • Collaborate with Medical Directors and Physicians on the development of care management treatment plans.
  • Collaborated with the Wound Nurse to develop new treatment plans with new products.
  • Devised treatment plans that were tailored to individual patient needs and requirements.
  • Developed treatment plans, daily group activities, household/food purchasing and preparing.
  • Instructed patients and family members on treatment plans & proper discharge care.
  • Develop treatment plans to provide symptom management and enhance quality of life.
  • Partner with physicians to implement treatment plans specific to individual patient needs.
  • Coordinate treatment plans and discharge expectations by prioritizing patient care needs.
  • Established a health management system of clients according to treatment plans.
  • Identify wounds, create treatment plans, and educate staff.

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8. Clinical Staff

high Demand

The clinical staff consists of people who work under a healthcare professional like a physician. Their job is to assist in healthcare professional services but not to report them directly. The clinical staff has direct contact with patients for diagnosis, treatment, and further care.

Here's how Clinical Staff is used in Registered Nurse Manager jobs:
  • Contacted payers in timely manner with clinical information to assure authorization of admissions and initiation of appropriate discharge planning needs.
  • Manage the clinical staff and perform administrative functions including staffing coverage and perform quality performance activities.
  • Conducted clinical reviews of claims and clinical information to assess appropriateness for specific medication request.
  • Review of clinical information to determine medical necessity for acute inpatient levels of care.
  • Interacted and communicated with all clinical staff regarding care planning of patient goals/objectives.
  • Gather pertinent clinical information through assessments to identify gaps and address barriers.
  • Enter and maintain assessments, authorization and pertinent clinical information.
  • Participated in training clinical staff in correct procedures.
  • Reviewed clinical information to determine medical necessity.
  • Directed clinical staff, ensuring the delivery of efficient, smooth office flow, patient satisfaction and a successful practice.
  • Utilize knowledge of operations of SNF and Residential Care Support clinical staff and ensure quality resident care is provided.
  • Maintained clinical staff schedule, ordered clinical supplies, and managed the training of Certified Medical Assistant students.
  • Provided training for providers and clinical staff regarding electronic health record software updates and changes as needed.
  • Involved in coordination of care with physicians, clinical staff, patients, families and referral sources.
  • Assisted with clinical staff and providers in a very fast paced Asthma and Allergy office.
  • Make supervised visits for all clinical staff to ensure patient satisfaction and quality patient care.
  • Trained all new employees, maintained and organized quarterly training reviews for all clinical staff.
  • Provide leadership and council to clinical staff to enhance staff development.
  • Managed office and clinical staff overseeing patients in the CBA program.
  • Provided training to providers and clinical staff on MDS Assessment tool.

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9. RN

high Demand

RN means a registered nurse -- a person who has fulfilled the criteria set by the government or a regulatory body to obtain a nursing license. A registered nurse requires graduating from a nursing program and/or completing a bachelor's degree. The rules and regulations set to become a registered nurse vary across the country.

Here's how RN is used in Registered Nurse Manager jobs:
  • Advanced to RN Manager* Public speaking on premises health assessment for community businesses* Job responsibility/achievement
  • Consulted as RN on Medical Terminology and information.
  • Completed Mariner University RN Admissions Manager School.
  • Provide direct oversight and leadership to the Intensive Care Unit RN staff with regard to safety, quality and financial outcomes.
  • Investigated, documented and reported unusual occurrences concerning patients and staff, keeping RN Section Manager informed of all pertinent activities.
  • Carried out the duties in the RN Manager Job Description for the HIV Outpatient Programs and functioned as Director her absence.
  • Worked > 24 consecutive hours on several occasions; resigned to maintain health status and not violate parameters of RN license.
  • Provided Nursing service relief coverage of the Inpatient units on the weekends along with the other RN Managers assigned to MCLNO.
  • Prepared the staff work schedule, assigned preceptors to new employees and assisted the RN Senior Manager in the hiring process.
  • Delivered a complete range of RN services and expertise to patients requiring various levels of care including independent and assisted living.
  • Served on planning committees, responsible for staffing and staff development, as well as Unit Preceptor for new RN graduates.
  • Provided direct nursing care to residents and supervised the daily nursing activities performed by RN's LPN's and Nursing Assistants.
  • Schedule staff: RN's, LVN's, and CHHA *Responsible for interdisciplinary team meetings and plans of care.
  • Received Chemo Training, Grief and bereavement training and acted as Charge RN on busy oncology floor for 2 years.
  • Worked as staff RN as well, enjoying the contact with patients and striving to provide the best care possible.
  • Registered Nurse / Clinical Manager, Per Diem Functions as RN and supervise daily operations of Behavioral Departments when needed.
  • Support MA, CHF, and RN Care Managers and coordinate the clinical rotation of RN students in ambulatory care.
  • Hired as PactTeam RN working side by side with Director of Women's Clinic managing care for female Veterans.
  • Home based telephonic RN who contacts members via outbound calls and assists with setting health goals and disease management.
  • Served as RN Care Manager for patients suffering from acute and long-term illnesses and diseases in hospital setting.

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10. Medical Records

high Demand

Here's how Medical Records is used in Registered Nurse Manager jobs:
  • Extracted relevant clinical information from medical records and composed clinical summary narratives for letter writing.
  • Gathered patient histories, analyzed medical records and performed Medical Records Utilization Reviews.
  • Maintain comprehensive medical records and generate required daily reports and other documentation.
  • Referred clients for medical/financial assistance and maintained patient medical records.
  • Maintain thorough, accurate medical records including patient centered care plans
  • Developed and customized electronic medical records for practice.
  • Understand regulations regarding confidentiality of medical records.
  • Maintain medical records with computerized charting system.
  • Review of clinical medical records chart review to identify level of care and needs of services rendered by the provider.
  • Oversee proper documentation of care in medical records that is consistent with resident's care plan and standard of practice.
  • Manage staff coverage of up to 14 employees including Medical Assistants, Medical Records, and Licensed Practical Nurses.
  • Completed proactive audits of the filing of patient documents in patient records to ensure accuracy of patient medical records
  • Support of medical records, lab, x-ray, front desk, patient coordinators and nursing staff.
  • Assisted with discharge planning-review of medical records daily-team conference with MD's and hospital CM.
  • Assessed health problems, developed and implemented nursing care plan, and maintained medical records.
  • Review patient referrals and medical records within the specified care management policy time frame.
  • Obtained medications, supplies and medical records needed to care for residents.
  • Review patient medical records for accuracy, utilizing strict attention to detail.
  • Prepared payroll taxes Created a plan to institute electronic medical records.
  • Prepared relevant medical records for review by the Chief Medical Officer.

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11. Infection Control

high Demand

Infection control describes the principles and practices used in hospitals and other healthcare facilities to control and minimize the spread of infections with the aim of lowering rates of infection. Infection control refers to the process of detecting and controlling pathogens in order to reduce their spread.

Here's how Infection Control is used in Registered Nurse Manager jobs:
  • Researched/documented data and provided education regarding Infection Control for monthly QA meetings.
  • Developed, implemented, evaluated and directed infection control practices for campus.
  • Maintain aseptic techniques and infection control precautions as required.
  • Reported all infection control activity to Director of Nursing.
  • Provided infection control practices for skilled nursing facility.
  • Team collaboration and Infection control nursing representative member.
  • Participated in infection control and quality assurance programs.
  • Managed infection control and performed quality assurance audits.
  • Prepare and present administrative reports, corporate reports, Infection Control reports, and attend all administrative meetings.
  • Initiated and updated P&P manuals, key leader in infection control measures and patient/staff vaccines.
  • Maintained monthly CQI reports for MD, Nursing, Infection Control, Respiratory, and Nutrition.
  • Conduct training on nursing practices with new employees, train staff on infection control procedures.
  • Implemented infection control policies and procedures and updated such according to Federal and State guidelines.
  • Participated on the Infection Control Committee to monitor standards of infection control within the unit.
  • Review service concerns for resolution, review incident report, falls and infection control.
  • Trained staff in Infection Control and Quality Management Auditing using federal and state guidelines.
  • Maintain infection control policies and protocols and enforce proper storage of vaccines and medications.
  • Maintain current best practice infection control policies as the infection control officer.
  • Coordinate Infection Control Log to track infections patients receive during home care.
  • Work cooperatively with the Infection Control Nurse when communicable diseases are identified.

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12. Community Resources

high Demand

Community resources are a set of resources that are used in the day to day life of people which improves their lifestyle in some way. People, sites or houses, and population assistance can come under the services offered by community resources.

Here's how Community Resources is used in Registered Nurse Manager jobs:
  • Provided educational support and community resources for members.
  • Frequent communication with state agencies and community resources.
  • Maintain current knowledge of multidisciplinary resources, programs, and services, referring patients for community resources as appropriate.
  • Educate members on disease processes, medications, community resources all in an attempt to promote health and well-being.
  • Provide accurate information to patient and family regarding community resources, referrals, and other related issues.
  • Develop and implement a process of care management services that uses community resources for optimum prenatal care.
  • Provide ongoing in home care management including care coordination, advocacy, education, and community resources.
  • Coordinate community resources to ensure continuity of care, prevent adverse occurrences, and improve outcomes.
  • Educated and counseled patients on disease processes, medications, life style changes and community resources.
  • Assist our patients and their family members with locating and utilizing community resources as needed.
  • Notified social work of any issues involving member's safety and need of community resources.
  • Provide patient education, monitoring of health needs, and coordinating of community resources.
  • Work closely with residents, their families, physicians, and outside community resources.
  • Utilize and coordinate community resources to assist the member in activities of daily living.
  • Educated and/or referred IDD clients to community resources to improve health and well-being.
  • Researched, developed, and maintained community resources for patients in need.
  • Initiated referrals to community resources for the client and their caregivers.
  • Work with patients/families and physician to coordinate care and community resources.
  • Developed a broad knowledge of community resources to assist members.
  • Advocated for patients and connected them with community resources.

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13. Medication Administration

high Demand

Here's how Medication Administration is used in Registered Nurse Manager jobs:
  • Monitor and ensure that medications are administered as ordered by the physician and is documented utilizing all standards/policies of medication administration.
  • Performed pulmonary treatments, clinical evaluations of patients, safety and infection, medication administration and overall management of clinical assessment.
  • Supervised nursing staff on floor and oversaw CNA delivery of care, medication administration, intravenous initiation and other skilled procedures
  • Worked with a contracted pharmacy to ensure safe medication administration in the residential setting.
  • Instruct patient on medication administration, side effects/interactions and effectiveness to report to MD.
  • Performed audits to ensure proper documentation of medication administration and appropriate nursing interventions.
  • Provided medical care which included admissions, assessments and medication administration.
  • Assess and maintain accurate documentation of care and medication administration.
  • Administered medications according to the Medication Administration Record.
  • Educated staff and clients regarding safe medication administration.
  • Certify staff in medication administration procedures.
  • Provide required treatments and medication administration.
  • Monitor and serve as leader of medication administration, teaching and care planning development for assigned residents under my care.
  • Updated Medication Administration Records monthly and as needed when changes in the medication regimen was ordered by the physician.
  • Assisted providers in EKG, wound care, dressings, immunizations and other medication administration, including IV fluids.
  • Observe, record and report patient's condition and reaction following procedures, medication administration and/or treatments in EMR.
  • Obtain and/or initiate doctors orders, including medication administration, intravenous therapy, wound care, etc.
  • Care and monitoring of colostomy, wound care, medication administration, and insulin pump management.
  • Initiate IV and medication administration for patients and monitor for side effects over 2 hour period.
  • Assist mental health patients with routine medication administration, and weekly medication set-up and review.

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14. Acls

high Demand

Here's how Acls is used in Registered Nurse Manager jobs:
  • Maintained BLS, ACLS, PALS, and EMS instructor certification.
  • Participated in ENPC, PALS, ACLS, and Flight Nursing.
  • Certified instructor for BLS, ACLS and PALS.
  • Oversee certifications of all employees for bls, acls, pals and nrp.
  • Demonstrated effective response to crises situations and prevented patient deterioration by early intervention and use of ACLS protocols.
  • Maintained all competencies including ACLS certifications to care for medically complex patients requiring coronary care.

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15. Staff Members

average Demand

Here's how Staff Members is used in Registered Nurse Manager jobs:
  • Provide leadership and guidance to staff members by encouraging personal development and professional growth.
  • Trained and managed approximately 50 staff members and achieved significant improvements in their productivity.
  • Monitored competency of nursing staff members and conducted annual evaluations.
  • Monitored communication between nursing staff members and unit administrators.
  • Delegated activities appropriate to abilities of available staff members.
  • Interviewed potential staff members and scheduled nursing coverage.
  • Teach home health aide class to ensure staff members have the knowledge and skills to work in a real client setting.
  • Managed 5 staff members in long term care department, orienting, on job training assessment and evaluation of their work.
  • Possess management skills necessary to function as a group leader and resource person for the staff members.
  • Managed approximately 20 staff members and 6 facilities that were a challenge due to distance between them.
  • Mentor new staff members to resources, policies and procedures applicable to operate an efficient CCU/ICU.
  • Served as a liaison between staff members and the physician or patients and the facility.
  • Manage a team of 15-20 staff members and care of85-130 patient population within the center.
  • Direct supervision of unit staff members as well as primary care management of patient population.
  • Maintained clinic budget and conduct performance evaluations to successfully mentor and coach staff members.
  • Supervised staff members and coordinated with main board runner in main OR.
  • Collaborate with physicians and other staff members to ensure positive outcomes.
  • Lead Renal Care Manager for a team of four staff members.
  • Performed activities and duties related to in-service education to staff members.
  • Delegate tasks to front-line staff members in accordance to CMS policies.

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16. Daily Operations

average Demand

Day-to-day operations or daily operations are the routine activities within a business setting, that are directed towards generating ample revenue to generate profit that eventually helps in increasing the value of a company or an organization.

Here's how Daily Operations is used in Registered Nurse Manager jobs:
  • Provided daily operational review/quality control of educational accountability as it relates to imposed government regulatory requirements in a medical environment.
  • Managed daily operations of orthopedic/surgical/medical integrated critical pathways, care plans for acute-care and skilled nursing unit programs.
  • Coordinated effectively daily operations including resident care, residents-family relations, staffing, contracts and maintenance.
  • Developed and implemented a resident orientation booklet on daily operations and required charting documentation.
  • Manage daily operations of all listed units and facilitate interdepartmental teamwork.
  • Planned and managed daily operations to meet productivity goals.
  • Oversee daily operations to ensure efficiency and productivity.
  • Coordinated/directed daily operations in collaboration with other managers.
  • Managed daily operations for busy Cardiology office.
  • Managed daily operations including supervision of staff.
  • Lead the daily operations of the nursing staff to achieve quality performance and continuous, efficient functioning through exceptional nursing services.
  • Managed daily operations of branch office including staffing needs, billing, CMS compliance, marketing, HR and recruitment.
  • Provide daily operational resource management including staff, supplies, and equipment, and ensure optimal productivity for the department.
  • Executed the daily operations of Medical and Geriatric units, Health Clinic, Central Supply, EMT/Escort and podiatry programs.
  • Scrubbed, circulated and supervised daily operations related to a variety of GYN/Urology cases in a 22 room OR.
  • Manage daily operations of urgent care including, staffing, supplies, employee and patient satisfaction goals.
  • Coordinated activities of resident care, daily operations and supervision of staff at Alzheimer's facility.
  • Work with the Director of Home Care to maintain the daily operations of the office.
  • Oversee the daily operation of a 53 bed short term rehab/long term care unit.
  • Handle all client issues and daily operation of the primary care clinic.

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Online Courses For Registered Nurse Managers

One of the best ways to acquire the skills needed to be a registered nurse manager is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since registered nurse managers benefit from having skills like health care, patient care, and emergency, we found courses that will help you improve these skills.

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Certificate in End of Life Care
ed2go

(19 contact hours) The Certificate in End-of-Life Care will enhance the knowledge and skills of health care professionals and individuals who work with or care for those experiencing a terminal illness...

Symptom Management in Palliative Care
coursera

This course should be taken after the Essentials of Palliative Care course and continues building your primary palliative care skills - communication, psychosocial support and goals of care. You will learn how to screen, assess, and manage both physical and psychological symptoms. You will explore common symptoms such as pain, nausea, fatigue, and distress and learn specific treatments. You will continue to follow Sarah and Tim's experience and learn cultural competencies critical for optimal sy...

Palliative Care Always
coursera

Palliative Care Always is a specialization for health care practitioners, patients and caregivers. We've designed this specialization to demonstrate how palliative medicine integrates with patient care, and to help you develop primary palliative care skills. Over the next five courses, you will develop skills in symptom management, goals of care and effective communication to improve the quality of life for patients and families suffering with serious illness. Our hope is that you feel increasin...

Value-Based Care: Managing Processes to Improve Outcomes
coursera

COURSE 3 of 7. This course is designed to introduce you to critical office-based processes that a value-based practice must manage in the drive towards improved patient outcomes. In Module 2, we'll focus on office-based and clinical patient-based supporting functions. At every level in healthcare, guidelines, processes, and functions exist to improve outcomes, and following a consistent process will return the best effect. Refine your understanding of value and learn strategies to provide real a...

Certificate in Infectious Diseases and Infection Control
ed2go

(13 contact hours) Designed for healthcare and medical professionals, this online course offers insights into common infectious diseases and procedures for controlling their spread...

Certificate in Pain Assessment and Management
ed2go

(12 contact hours) This certificate provides an overview of the mechanisms of pain, the multidisciplinary methods of assessment, management, and treatment of pain, which include adults, children, and the elderly with cancer related and non-cancer related pain...

Essentials of Palliative Care
coursera

This course starts you on your journey of integrating primary palliative care into your daily lives. You will learn what palliative care is, how to communicate with patients, show empathy, and practice difficult conversations. You will learn how to screen for distress and provide psychosocial support. You will learn about goals of care and advance care planning and how to improve your success with having these conversations with patients. Finally, you will explore important cultural consideratio...

Health for All Through Primary Health Care
coursera

This course explores why primary health care is central for achieving Health for All. It provides examples of how primary health care has been instrumental in approaching this goal in selected populations and how the principles of primary health care can guide future policies and actions. Two of the most inspiring, least understood, and most often derided terms in global health discourse are "Health for All" and "Primary Health Care." In this course, we will explore these terms in the context of...

Certificate in Stress Management
ed2go

(14 contact hours) Explore the physiological, social, and psychological impacts of stress and study modalities to get stress under control...

Managing Asthma, Allergies, Diabetes, and Seizures in School
coursera

Welcome to School Health specialization: Managing Asthma, Anaphylaxis, Food Allergies, Diabetes, and Seizures in School course. In this course, you will learn about these common medical issues students face and how to best support students who suffer from them. We will also take a holistic look at how we can best support overall student health. We will take a look at how the school nurse provides support to students and staff in each scenario and how to plan ahead in the event of an emergency. W...

Addiction Treatment: Clinical Skills for Healthcare Providers
coursera

This course is designed with a singular goal: to improve the care you provide to your patients with substance use disorders. By delving into a model case performed by actors, seven Yale instructors from various fields provide techniques to screen your patients for substance use disorder risk, diagnose patients to gauge the severity of their use, directly manage treatment plans, refer out to treatment services, and navigate the various conditions that may limit your patient's access to treatment...

Transgender Medicine for General Medical Providers
coursera

The course is a comprehensive set of didactic lectures surveying fundamentals of transgender medical and surgical treatment. The material is meant to provide the student with core knowledge that is essential for current primary care providers caring for transgender patients. There are 10 modules led by the expert clinical faculty from the pioneering Center for Transgender Medicine and Surgery, located within the Mount Sinai Health System and the Icahn School of Medicine at Mount Sinai in New Yor...

Health Care Innovation
coursera

In this course, you'll learn the foundational economic theories behind health care innovation and how to optimize your own health care practice or organization. Designed to help you gain a practical understanding of the theoretical frameworks of behavioral economics and operations management in the health care setting, this course will help you apply these frameworks to assess health care practices and apply innovation while managing risk. You'll also explore the best practices for evaluating on...

Certificate in Spirituality, Health, and Healing
ed2go

(25 contact hours) Enhance your professional marketability by recognizing the impact spiritual values and beliefs have on health and healing...

PrEParing: PrEP for Providers and Patients
coursera

Pre-Exposure Prophylaxis (PrEP) using the antiretroviral medication emtricitibine/tenofovir approved in countries around the world is a highly effective means of reducing transmission of HIV through sexual encounters and needle sharing. This Johns Hopkins University course PrEPares you with essential information, concepts and practical advice regarding PrEP from leaders in the field. A first of its kind learning opportunity, both providers and patients learn from the same experts through content...

Certificate in Integrative Mental Health
ed2go

(20 contact hours) Learn a groundbreaking, holistic and integrative approach to treating mental health problems. This course will provide complementary methods of care which are combined with medications and psychotherapy to effectively address the physical, psychological, and spiritual needs of individuals with a variety of mental health conditions...

Newborn Baby Care
coursera

A newborn baby is an amazing beautiful life filled with hope. Unfortunately, many babies die or experience preventable harm even in 21st century. It is imperative that babies who are born healthy get off to a healthy start in the first month of life. There are some easy tenets of care to implement that help ensure that babies and families get off to a healthy start no matter where they are in the world. In this specialization learners will acquire the skills necessary for newborn baby care to op...

Certificate in Perinatal Issues
ed2go

(20 contact hours) The Certificate in Perinatal Issues is a multidisciplinary educational experience designed to enhance the knowledge and skills of individuals who provide care and support for childbearing women, newborns, and families...

Certificate in Holistic and Integrative Health
ed2go

(33 contact hours) Explore the exciting, growing field of holistic and integrative health in this comprehensive online course designed for health care professionals and consumers...

20 Most Common Skill For A Registered Nurse Manager

Health Care23%
Patient Care8.8%
Emergency5.2%
CPR4.5%
Hospice3.7%
Customer Service3.7%
Treatment Plans3.6%
Clinical Staff3.4%

Typical Skill-Sets Required For A Registered Nurse Manager

RankascdescSkillascdescPercentage of ResumesPercentageascdesc
1
1
Health Care
Health Care
23%
23%
2
2
Patient Care
Patient Care
8.8%
8.8%
3
3
Emergency
Emergency
5.2%
5.2%
4
4
CPR
CPR
4.5%
4.5%
5
5
Hospice
Hospice
3.7%
3.7%
6
6
Customer Service
Customer Service
3.7%
3.7%
7
7
Treatment Plans
Treatment Plans
3.6%
3.6%
8
8
Clinical Staff
Clinical Staff
3.4%
3.4%
9
9
RN
RN
3.2%
3.2%
10
10
Medical Records
Medical Records
3.1%
3.1%
11
11
Infection Control
Infection Control
2.2%
2.2%
12
12
Community Resources
Community Resources
2.2%
2.2%
13
13
Medication Administration
Medication Administration
2.1%
2.1%
14
14
Acls
Acls
2.1%
2.1%
15
15
Staff Members
Staff Members
1.7%
1.7%
16
16
Daily Operations
Daily Operations
1.6%
1.6%
17
17
Triage
Triage
1.5%
1.5%
18
18
LPN
LPN
1.4%
1.4%
19
19
Ensure Compliance
Ensure Compliance
1.4%
1.4%
20
20
Medicaid
Medicaid
1.3%
1.3%
21
21
EMR
EMR
1.3%
1.3%
22
22
Utilization Review
Utilization Review
1.1%
1.1%
23
23
Professional Development
Professional Development
1.1%
1.1%
24
24
Disease Management
Disease Management
1.1%
1.1%
25
25
Social Workers
Social Workers
1%
1%
26
26
Hipaa
Hipaa
1%
1%
27
27
Federal Regulations
Federal Regulations
1%
1%
28
28
Performance Evaluations
Performance Evaluations
0.9%
0.9%
29
29
Staff Meetings
Staff Meetings
0.9%
0.9%
30
30
Osha
Osha
0.9%
0.9%
31
31
CMS
CMS
0.8%
0.8%
32
32
LTC
LTC
0.7%
0.7%
33
33
ICU
ICU
0.7%
0.7%
34
34
IV
IV
0.6%
0.6%
35
35
Jcaho
Jcaho
0.6%
0.6%
36
36
Physician Orders
Physician Orders
0.6%
0.6%
37
37
Staff Education
Staff Education
0.6%
0.6%
38
38
Office Staff
Office Staff
0.6%
0.6%
39
39
Medical Assistants
Medical Assistants
0.5%
0.5%
40
40
Health Education
Health Education
0.5%
0.5%
41
41
MDS
MDS
0.5%
0.5%
42
42
Vital Signs
Vital Signs
0.5%
0.5%
43
43
DON
DON
0.4%
0.4%
44
44
State Regulations
State Regulations
0.4%
0.4%
45
45
Medical Supplies
Medical Supplies
0.4%
0.4%
46
46
QA
QA
0.4%
0.4%
47
47
Ancillary Staff
Ancillary Staff
0.4%
0.4%
48
48
Pacu
Pacu
0.4%
0.4%
49
49
Diabetes
Diabetes
0.3%
0.3%
50
50
DME
DME
0.3%
0.3%

288,377 Registered Nurse Manager Jobs

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