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Registered nurse unit manager skills for your resume and career
Updated January 8, 2025
4 min read
Quoted experts
Dr. Cara Young Ph.D.,
Dr. Catherine Stubin Ph.D.
Below we've compiled a list of the most critical registered nurse unit manager skills. We ranked the top skills for registered nurse unit managers based on the percentage of resumes they appeared on. For example, 19.7% of registered nurse unit manager resumes contained home health as a skill. Continue reading to find out what skills a registered nurse unit manager needs to be successful in the workplace.
15 registered nurse unit manager skills for your resume and career
1. Home Health
Here's how registered nurse unit managers use home health:
- Arranged follow-up appointments, transportation needs, Home Health orders, Hospice and Psychiatrist interventions, Podiatrists and Ophthalmologists lists.
- Help set up home health services or order home medical equipment for patient for member prior to discharge.
2. Patients
Here's how registered nurse unit managers use patients:
- Insured high quality of care provided to patients through constant assessment and encouraging communication and proper medical interventions among medical team.
- Worked closely with Medical Director, Skilled Nursing Facility Management in transferring all patients into the new facility.
3. Rehabilitation
Here's how registered nurse unit managers use rehabilitation:
- Assist Director in establishing and updating policies and procedures for the Physical Rehabilitation Unit.
- Provided and coordinated direct patient care on a skilled nursing rehabilitation unit.
4. Term Care
Here's how registered nurse unit managers use term care:
- Skilled nursing care in a long-term care/rehab facility
- Managed a variety of units including a Dementia unit, a Long Term Care Unit, and a Sub Acute/Rehab unit.
5. Care Management
Here's how registered nurse unit managers use care management:
- Coordinated interdisciplinary patient/resident care management efforts.
- Assessed and assigned referrals for care management to Intensive Clinical Management, Care Coordination, Targeted Outreach and Medical Care Management.
6. Compassion
Here's how registered nurse unit managers use compassion:
- Demonstrate clinical competency and compassion in providing care, using technology, administering medications, performing procedures and managing emergencies.
- Leveraged compassion in facilitating pain management and completing prescribed treatments including dosage changes, blood glucose checks, and ambulation.
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Here's how registered nurse unit managers use quality care:
- Tracked evidence-based clinical outcomes and identified opportunities to improve quality care.
- Participated in clinical meetings to ensure quality care to residents.
8. Infection Control
Infection control describes the principles and practices used in hospitals and other healthcare facilities to control and minimize the spread of infections with the aim of lowering rates of infection. Infection control refers to the process of detecting and controlling pathogens in order to reduce their spread.
Here's how registered nurse unit managers use infection control:
- Followed and implemented infection control procedures and provided education and data collection regarding infection throughout 80-bed facility.
- Conducted education, infection control, quality assurance and admission screening functions as assigned.
9. Federal Regulations
Federal regulations refer to the set of rules, both general and permanent that are published in the Federal Register by the agencies of the federal government and the executive departments. Federal regulations are the large body of rules that govern federal practice. Examples of these laws include taxes and financial regulation, discrimination law, wages law, and so on.
Here's how registered nurse unit managers use federal regulations:
- Assist with nursing personnel regarding policies and procedures, standards of care, and State and Federal regulations.
- Ensured compliance of policy and strict adherence to state and federal regulations for the company.
10. LTC
Here's how registered nurse unit managers use ltc:
- Attend care plans meetings of residents/patient that are in the IPC Bundles and LTC services.
- Manage care delivery to 40 residents in LTC unit.
11. Physician Orders
Physician orders are an instruction or a set of instructions given to a patient by a doctor. This could range from being put on bedrest to being given a prescription to fill and take.
Here's how registered nurse unit managers use physician orders:
- Review and transcription of physician orders as well as medication administration.
- Administer medications and performs treatments per physician orders.
12. Health Education
Health education refers to education concerning healthcare.
Here's how registered nurse unit managers use health education:
- Instruct individuals, families on topics such as health education, disease prevention, and develop health improvement programs.
- Provided vital health education to students about certain disease processes and medication.
13. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Here's how registered nurse unit managers use customer service:
- Enhanced resident and family satisfaction by providing outstanding customer service daily.
- Provide excellent customer service to residents and their families
14. MDS
Minimum Data Set or MDS refers to a standardized assessment tool used in Medicare and Medicaid-certified nursing facilities. It assists social services specialists with developing, organizing, and conducting programs to resolve and prevent problems relevant to substance abuse, human relations, or dependent care.
Here's how registered nurse unit managers use mds:
- Monitored resident s consumption levels (monthly and weekly weights) and reported significant weight loss to the MDS coordinator.
- Obtain weekly wound care measurements and assessments with completion of wound care flow sheets and given to MDS assessor.
15. Discharge Planning
Here's how registered nurse unit managers use discharge planning:
- Initiated discharge planning and offered patient/family education to all residents prior to discharge.
- Created and implemented a plan of care, discharge planning and monitored interventions for the geriatric population, staff education.
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What skills help Registered Nurse Unit Managers find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want.
What skills stand out on registered nurse unit manager resumes?
Dr. Cara Young Ph.D.
Associate Professor, The University of Texas at Austin
More than skills, it is what school/program the student is graduating from and the types of clinical experiences they have had while in school, and the number of hours spent in those clinical settings.
What soft skills should all registered nurse unit managers possess?
Dr. Catherine Stubin Ph.D.
Assistant Professor, Rutgers University - Camden
Nursing is a complex profession that requires continuous interaction with a variety of individuals in a high-stress environment. The COVID-19 pandemic has increased nurses' psychological distress, which could leave the U.S. with an unstable nurse workforce in years to come.
Priority consideration must be given to the psychosocial needs of nurses, as preparing nurses to persevere through adversities is essential for maintaining their physical, mental, and emotional health throughout their careers. We need skilled, caring, competent nurses who can cope with the physical and psychological demands of the nursing profession. Resilience is a core value and fundamental theme that must be addressed in the nursing workforce. Research demonstrates that there is a correlation between a healthcare professional's resilience and well-being in the workplace. Access to or engagement with social resources can activate self-care and resilient attributes, and resilience training can positively impact nurse stress, mindfulness, and resilience. Resilient nurses can better manage their response to stress and adversity, which will contribute to patient safety and promote positive patient outcomes.
Priority consideration must be given to the psychosocial needs of nurses, as preparing nurses to persevere through adversities is essential for maintaining their physical, mental, and emotional health throughout their careers. We need skilled, caring, competent nurses who can cope with the physical and psychological demands of the nursing profession. Resilience is a core value and fundamental theme that must be addressed in the nursing workforce. Research demonstrates that there is a correlation between a healthcare professional's resilience and well-being in the workplace. Access to or engagement with social resources can activate self-care and resilient attributes, and resilience training can positively impact nurse stress, mindfulness, and resilience. Resilient nurses can better manage their response to stress and adversity, which will contribute to patient safety and promote positive patient outcomes.
What hard/technical skills are most important for registered nurse unit managers?
Dr. Catherine Stubin Ph.D.
Assistant Professor, Rutgers University - Camden
Nursing is a complex profession that requires continuous interaction with a variety of individuals in a high-stress environment. The COVID-19 pandemic has increased nurses' psychological distress, which could leave the U.S. with an unstable nurse workforce in years to come.
Priority consideration must be given to the psychosocial needs of nurses, as preparing nurses to persevere through adversities is essential for maintaining their physical, mental, and emotional health throughout their careers. We need skilled, caring, competent nurses who can cope with the physical and psychological demands of the nursing profession. Resilience is a core value and fundamental theme that must be addressed in the nursing workforce. Research demonstrates that there is a correlation between a healthcare professional's resilience and well-being in the workplace. Access to or engagement with social resources can activate self-care and resilient attributes, and resilience training can positively impact nurse stress, mindfulness, and resilience. Resilient nurses can better manage their response to stress and adversity, which will contribute to patient safety and promote positive patient outcomes.
Priority consideration must be given to the psychosocial needs of nurses, as preparing nurses to persevere through adversities is essential for maintaining their physical, mental, and emotional health throughout their careers. We need skilled, caring, competent nurses who can cope with the physical and psychological demands of the nursing profession. Resilience is a core value and fundamental theme that must be addressed in the nursing workforce. Research demonstrates that there is a correlation between a healthcare professional's resilience and well-being in the workplace. Access to or engagement with social resources can activate self-care and resilient attributes, and resilience training can positively impact nurse stress, mindfulness, and resilience. Resilient nurses can better manage their response to stress and adversity, which will contribute to patient safety and promote positive patient outcomes.
What registered nurse unit manager skills would you recommend for someone trying to advance their career?
Dr. Jacklyn Gentry
Chair, Assistant Professor, Missouri Western State University
A gap year is highly discouraged for nursing graduates as they are more likely to successfully pass the NCLEX-RN exam on their first attempt when the exam is taken as close to graduation as possible. If a gap year is unavoidable, I would recommend the graduate seek out hospital internships to maintain and continue to grow their clinical skills, critical thinking, and clinical judgment.
What type of skills will young registered nurse unit managers need?
Karla Nygren MSN, MBA, RN, CCRN, CEN, CFRN, CPEN, CPN, TCRN
CPN-at-Large Representative, Pediatric Nursing Certification Board, PNCB
These graduates will need to be adaptable to change. Skill sets may be altered and adapted to the ever-changing need of the workforce. Technology will change (telehealth, etc.), and this will lead to workplace environment changes also.
What technical skills for a registered nurse unit manager stand out to employers?
Dr. Antonio Fernandez
Professor, Barry University
To properly implement this new, inevitable working culture which will impact the job market, the employers will start looking for the new type of employee, capable of efficiently working alone, remotely, flexible in the hours, and schedule accommodation since no physical buildings will be necessary thus eliminating the need for the teams sharing a location in a given city or even country. Meeting, conferences, discussions will be held with participants in different geographical and time zones. The capacity to adapt to continuous changes and innovation will be an indispensable skill sought after by employers second only to the most important, the highest valued skill technical knowledge and expertise in the new formats. Computer, digitalization, web navigation, encryption of data and messages.
Do you want to know more?
Read more about what experts have to say about registered nurse unit managerList of registered nurse unit manager skills to add to your resume
The most important skills for a registered nurse unit manager resume and required skills for a registered nurse unit manager to have include:
- Home Health
- Patients
- Rehabilitation
- Term Care
- Care Management
- Compassion
- Quality Care
- Infection Control
- Federal Regulations
- LTC
- Physician Orders
- Health Education
- Customer Service
- MDS
- Discharge Planning
- Staff Development
- Restraints
- Direct Patient Care
- Sub-Acute
- Wound Care
- Nursing Home
- Medication Administration
- State Regulations
- Tidiness
- IV
- Bed Facility
- HIPAA
- Transcription
- Patient Care
- Care Plan
- Quality Assurance Program
- Medicaid
- Social Work
- Disciplinary Actions
- Care Conferences
- Dementia Care
- Good Communication
- Facility Policy
- Resident Care
- EMR
- Staff Nurses
- Colostomy
- QA
- Incident Reports
- Alzheimer
- IDT
- Vital Signs
- Holistic Care
Updated January 8, 2025
Updated January 8, 2025