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Registrar skills for your resume and career

Updated January 8, 2025
3 min read
Registrar example skills
Below we've compiled a list of the most critical registrar skills. We ranked the top skills for registrars based on the percentage of resumes they appeared on. For example, 30.2% of registrar resumes contained patients as a skill. Continue reading to find out what skills a registrar needs to be successful in the workplace.

15 registrar skills for your resume and career

1. Patients

Here's how registrars use patients:
  • Provided superior customer-oriented support and managed non-cooperative patients such as those with addictions problems with tact and ease.
  • Registered new patients and updated existing patient information by collecting detailed patient information including personal and financial information.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how registrars use customer service:
  • Provided timely and courteous customer service and resolution of customer complaints to maintain client relationship and ensure satisfaction of services.
  • Utilize exceptional customer service skills while performing administrative functions essential to the success of daily customer service call center requirements.

3. Medical Terminology

Here's how registrars use medical terminology:
  • Maintain a working knowledge of medical terminology exercised to record and interpret patient s information.
  • Achieved a proficient understanding of medical terminology.

4. Patient Registration

Patient registration means a complex system that needs an acceptable and considerable level of preliminary data input for a patient, including collecting patients' demographic data, getting patients' contact and personal information, and getting the patient's health history.

Here's how registrars use patient registration:
  • Job tasks and responsibilities include timely and accurate patient registration, patient interviews for all pertinent account information and insurance verification.
  • Reviewed patient registrations for outpatient procedures to ensure correct demographic and insurance information before initiating the billing process.

5. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how registrars use data entry:
  • Greet incoming patients, distribute paperwork, perform data entry of pertinent information including insurance and demographic, and processed insurance.
  • Assisted walk-in patients in Emergency Room Gathered and entered demographic information into computer system Simultaneous data entry into three computer systems

6. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how registrars use patient care:
  • Interview patients effectively and courteously, entering all registration and insurance data accurately and completely to ensure quality of patient care.
  • Acted as a patient access representative: obtaining and updating demographic information required to initialize patient care.

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7. Insurance Verification

Here's how registrars use insurance verification:
  • Collected/validated/updated the data set and documented in the registration system, completed electronic insurance verification, collected and completed electronic payments.
  • Register all patient types to ensure proper documentation, to include obtaining complete demographic and billing data, insurance verification.

8. Insurance Coverage

Here's how registrars use insurance coverage:
  • Verify insurance coverage; collected patient co-payments and recorded payment transactions; obtained third-party payer authorization for services.
  • Confirmed client insurance coverage, and provided assistance for obtaining alternate financial coverage for non-insured clients.

9. Patient Charts

Here's how registrars use patient charts:
  • Interview patients or their family/representative to obtain all necessary account information and ensure patient charts are complete and accurate.
  • Audit In-Patient charts for correct admitting information and verify signatures.

10. Insurance Cards

Here's how registrars use insurance cards:
  • Assembled patient records and obtained copies of relevant documents including insurance cards, photo identification cards and any advance directives.
  • Interviewed patients at workstation to obtain all necessary account information including identification and insurance cards.

11. Insurance Benefits

Here's how registrars use insurance benefits:
  • Maintain compliance with HIPAA Regulations, update patient information and verify eligibility of insurance benefits at time of registration.
  • Discussed with patients or representatives about collection of copay/deposit, review of insurance benefits and out of network/non-coverage issues.

12. HIPAA

Here's how registrars use hipaa:
  • Protected patients' rights by maintaining confidentiality of personal and financial information to comply with HIPAA and other governmental guidelines.
  • Maintained confidential documents and personal health information, and obtained informed consent in accordance with HIPAA regulations.

13. Computer System

Here's how registrars use computer system:
  • Tabulated daily attendance records for 2000+ students and entered data into MDECA (Metropolitan Dayton Educational Cooperative Association) computer system.
  • Greeted patients or their representative seeking medical attention and obtained accurate information to register them in the hospital computer system.

14. Emergency Room

Here's how registrars use emergency room:
  • Collected and entered accurate patient demographic information into the hospital information system to generate medical records for busy Emergency Room.
  • Registered and entered patient information into computerized systems accurately for the out patient admitting and the emergency room.

15. Patient Accounts

Patient accounts are a part of a hospital information system that is used for storing financial data, keeping a record of healthcare costs, and providing information regarding patient billing. It deals with the financial aspects of the healthcare setting.

Here's how registrars use patient accounts:
  • Gather accurate patient demographic and financial information, creating the patient account, and processing related documentation and collecting co-payment/visit charges.
  • Monitored patient flow, reviewed patient Account information to optimize collection efforts to expedite reimbursement and compliance.
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List of registrar skills to add to your resume

Registrar skills

The most important skills for a registrar resume and required skills for a registrar to have include:

  • Patients
  • Customer Service
  • Medical Terminology
  • Patient Registration
  • Data Entry
  • Patient Care
  • Insurance Verification
  • Insurance Coverage
  • Patient Charts
  • Insurance Cards
  • Insurance Benefits
  • HIPAA
  • Computer System
  • Emergency Room
  • Patient Accounts
  • Insurance Eligibility
  • Surgery
  • Office Equipment
  • Strong Customer Service
  • Patient Insurance
  • Compassion
  • Hospital Policies
  • Outpatient Services
  • FERPA
  • Registration Process
  • EMR
  • CPT
  • Front Desk
  • Insurance Billing
  • Radiology
  • Medicaid
  • ICD-9
  • Meditech
  • Passport
  • Hippa
  • Student Data
  • Patient Data
  • PowerPoint
  • Telephone Calls
  • Schedule Appointments
  • Patient Appointments
  • Student Enrollment
  • Statistical Reports
  • Student Registration
  • Grade Changes
  • Student Schedules
  • Student Attendance
  • Class Schedules

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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