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Become A Registration Clerk

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Working As A Registration Clerk

  • Getting Information
  • Processing Information
  • Interacting With Computers
  • Documenting/Recording Information
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Repetitive

  • Stressful

  • $34,350

    Average Salary

What Does A Registration Clerk Do At Hancock Regional Hospital

* 1. Associate is capable of delivering care/service appropriate to patients/customers.
* Interviews patients and/or responsible other parties for accurate information necessary to complete the Hospital Registration Record.
* Verifies all information for accuracy when registering and/or preregistering a patient or accessing the computer history file.
* Provides the billing department accurate information for the billing of patient accounts.
* Demonstrates the ability to embrace and adapt to change and regularly initiates ideas to improve the efficiency and processes of the department.
* Provides patient and/or responsible party all required forms per departmental procedures.
* Provides and communicates with Nursing Units, Physicians, and ancillary department personnel required information for patient care and accurate patient identification.
* Maintains a high level of knowledge on all applicable coding requirements, insurance requirements, governmental and hospital.
* Performs similar or related duties as assigned

What Does A Registration Clerk Do At Regional Health Services of Howard County

* Cashier at front desk
* Receives, greets and directs patients, visitors and hospital personnel arriving at the hospital and ER entrance.
* Will complete ER Room Registration Process by going to patient rooms to register them
* Logs checks that come in the mail on a spreadsheet for finance
* Work with medical records on release of information by giving patients forms to fill out and collect information at front desk for patient to pick up if needed
* Scan documents for billing office
* Help with collection calls
* Act as back up for charge entry
* Answer phones, route calls and take messages as required
* Schedule appointments for outpatient procedures or physician specialists.
* Maintain appointment logs for x-ray, clinics, procedures, and surgery.
* Keep appropriate staff informed of appointment logs
* Registers, verifies and updates patient demographics in the computer.
* Copies insurance cards and other required documents
* Clerical duties are consistently carried out promptly, accurately, and in an organized manner.
* Adds additional forms to inpatient charts, prepares charts for transfer and discharge
* Receives payments on accounts and records information pertinent to posting of the receipt to the client's account with 100% accuracy
* Reacts in a calm, rational, immediate, reassuring manner.
* Is able to provide direction in emergency situations, stat requests, and orders
* Can activate, perform and direct Emergency Action Codes, i.e. Fire, tornado, disaster plans, and CPR
* Seeks guidance and direction as necessary for performance of duties.
* Willingly performs other tasks as designated by supervisor
* Carries out admissions, makes ID stickers and prepares admission chart and kardex.
* Put surgical charts together the night before surgery.
* Necessary information is relayed to the appropriate personnel.
* Signs, dates and records time orders were completed on physician order sheet

What Does A Registration Clerk Do At Jewish Renaissance Medical Center

* Books, coordinates and reschedules patient appointments.
* Greet patients in a prompt, pleasant, and helpful manner.
* Maintains and updates current information on providers’ schedules.
* Answers telephone, screens calls, and provides information to callers as needed.
* Contacts patients to confirm appointments.
* Assembles patients’ charts, and creates chart for all new patients.
* Conduct personal interview to obtain required demographic and insurance information and enters such information into computer.
* Obtain required signatures on legal consents and insurance forms.
* Contact insurers to verify coverage and assure that we are the PCP, where necessary.
* Make adjustments to the computer classification of claims to most accurately reflect the expected pay source.
* Answer inquiries of patients and public in person or via telephone regarding regulations and services; when necessary, refers inquiries to appropriate person or department.
* Performs exit billing and discuss patient’s account balance with responsible party.
* Responsible for daily cash collections.
* Maintain daily log of uncompensated care applications and other state and local governmental applications.
* Input data into the ancillary data base.
* Collect and batch daily encounters.
* Other front end duties as assigned.

What Does A Registration Clerk Do At Valley View Medical Center

* The goal of this team member is to provide superior customer service to both patients and other staff members.
* Greet patients and handle check-in/check-out process, including use of Clockwise system
* Enter demographics and scan patient information into EMR and properly log patient into system
* Verify patient demographic and insurance information, updating as needed
* Collect patient payments
* Answer and respond to inquiries; forward messages from patients, pharmacies, and other providers to clinical staff according to company protocol
* Maintain accurate accounting of cash drawer during shift
* Call patients to follow up on their visit to MAUC, as needed
* Maintain cleanliness and functionality of office, particularly lobby and registration area
* Other duties as required
* Professional Skills Required
* High school diploma or equivalent; ability to read, write, and perform basic mathematical functions
* Excellent interpersonal skills to effectively and courteously handle patient and family interactions and interactions with other staff
* Technology proficiency: familiarity with the use of Microsoft Office Suite; ability to utilize practice management, EMR, and Clockwise software accurately and efficiently
* Organized, detail-oriented, and able to work well under pressure
* Efficient and accurate completion of daily tasks and data entry
* Professional appearance and manner
* Knowledge of insurance/medical terms and policies preferred but not required

What Does A Registration Clerk Do At Yeshiva University

* Process all types of registration forms on the computer
* Answer phones; provide basic information with screening and routing of calls
* File as required including electronic filing
* Perform basic secretarial duties, including word processing
* Maintain student information on the computer and student transcripts
* Assist students
* Handle inquiries regarding all current and former students
* Process transcript requests
* Process leaves of absence, official withdrawals, applications for graduation and name change forms
* Process transfer credit evaluations
* Post grades onto student records
* Support the Assistant and Associate Registrar, as required
* Perform other related duties as assigned

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How To Become A Registration Clerk

Information clerks typically need a high school diploma and learn their skills on the job. Employers may prefer to hire candidates with some college education or an associate’s degree, depending on the occupation.


Candidates typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree. This is particularly true for eligibility interviewers, human resources assistants, and municipal clerks. Courses in social sciences, as well as word processing and spreadsheet applications, are particularly helpful.


Most information clerks receive short-term on-the-job training, usually lasting a few weeks. Training typically covers clerical procedures and the use of computer applications. Those employed in government receive training that may last several months and include learning about various government programs and regulations.


Some information clerks may advance to other administrative positions with more responsibilities, such as office supervisor or office manager. With completion of a bachelor’s degree, some human resources assistants may become human resources specialists.

Important Qualities

Communication skills. Information clerks must be able to explain policies and procedures clearly to customers and the public.

Integrity. Information clerks, particularly human resources assistants, have access to confidential information. They must be trusted to adhere to the applicable confidentiality and privacy rules governing the dissemination of this information.

Interpersonal skills. Information clerks who work with the public and customers must understand and communicate information effectively in order to establish positive relationships.

Organizational skills. Information clerks must be able to retrieve files and other important information quickly and efficiently.

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Registration Clerk jobs

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Registration Clerk Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Japanese

  • Hindi

  • Italian

  • Swedish

  • Chinese

  • German

  • Polish

  • Russian

  • Welsh

  • Gujarati

  • Cherokee

  • Urdu

  • Burmese

  • Malayalam

  • Korean

  • Navajo

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Registration Clerk

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Registration Clerk Education

Registration Clerk

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Top Skills for A Registration Clerk


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Top Registration Clerk Skills

  1. Emergency Room Patients
  2. Insurance Forms
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Administered to register emergency room patients by successfully obtaining and verifying all demographic and insurance information necessary to complete registration process.
  • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
  • Work closely with nursing staff to provide quick and effective customer service.
  • Answer Phones and obtain signed statements and perform insurance data entry.
  • Operated Telephone Switchboard, performed administrative support task.

Top Registration Clerk Employers

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