Registration clerk resume examples from 2026

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Updated March 26, 2025

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Registration clerk resume

Jordan Young

(370) 555-0883 | jyoung@example.com

Pleasanton, CA | 79919 W. Cedar Ln. - 90530

Work experience

2012 - Present
Registration Clerk, Kaiser Permanente - Pleasanton, CA
- Audited and reviewed individuals' applications & medical records for prospective memberships.
- Review, process, and distribute dictated reports from Lanier Dictation System to Physicians and hospital chart rooms for patient care.
- Provided excellent customer service to all members, non members and staff.
- Facilitated accurate intake, patient registration, pre-registration process ensured all registrationdocuments were properly completed, signed, dated and routed.
2011 - 2012
Emergency Room Clerk, Kaiser Permanente - Pleasanton, CA
- Increased customer loyalty by providing excellent patient care.
- Collected co-pays for the emergency room, and payments towards the bill.
2010 - 2011
Phone Operator, AT&T - Atlanta, GA
- Used a data base to retrieve information, input customer complaints, and make sales referrals.
- Recognized for exceeding monthly sales goals of 100% or greater.
- Assisted customers in dialing, placing collect calls, emergency phone calls to police, fire, ambulance.
- Provide phone clients with information, directions, and emergency assistance as necessary.
- Calculate and quote charges for services such as long-distance connections, Interrupt busy lines if an emergency warrants.

Skills

Safety Awareness
General Public
EMR
Emergency
Computer System
Trauma
Visitor Badges
Party Billing
Emergency Room Patients
Order Entry

Education

High School Diploma, (2010 - 2010)
,

Registration clerk resume

Johnny Davis

(390) 555-9699 | jdavis@example.com

Richmond, VA | 60942 E. Main St. - 71447

Work experience

2019 - Present
Registration Clerk, Vision Service Plan - Richmond, VA
- Call insurance companies to verify health insurance coverage for a certain date of service.
- check in patients, gather patient demographics.
- Sorted customer/patient payments by using Windows 95.
- Call insurance companies to recoup over payments.
- Processed all emergency room paperwork to the highest degree of accuracy.
2015 - 2019
Insurance Clerk, Primerica - Richmond, VA
- Filed medical records to appropriate file cabinet in alphabetical order.
- Followed up on outstanding claims from insurance companies for area hospitals.
- Assist Optometrist with procedures and patient care.
- Gathered accurate and current insurance and demographic information to ensure clean billing status of patient encounter.
2012 - 2015
PBX Operator, J. C. Penney - Richmond, VA
- Direct line of communication between loss prevention and mall security/Kentwood police.
- Operated 18- line PBX phone system by directing all incoming calls.

Skills

Computer Software
CPT
Guest Service
Patient Care
Surgical Procedures
Icd-9
Scheduling Appointments
Front Office
Billing System
Insurance Companies

Education

High School Diploma, (2012 - 2012)
,

Registration clerk resume

Bryan Thomas

(860) 555-2736 | bthomas@example.com

Leonardtown, MD | 52962 E. Cedar Rd. - 48584

Work experience

2017 - Present
Registration Clerk, St. Mary's Hospital for Children - Leonardtown, MD
- Bill inpatient and outpatient accounts with insurance companies upon discharge from hospital.
- Work with Eclipse software, and greet the customers upon arrival to the emergency room.
- Cover for transcription department off hours to ensure the patient care documents are available for continued care.
- Audit Patient Access Registrars, as well as provide coaching and re-training.
2015 - 2017
Emergency Room Registrar, Parallon Business Solutions - Richmond, VA
- Register patients when they arrive at HCA/Retreat Hospital's emergency room.
- Interviewed more than 45 patients and their representatives each day to acquire appropriate and accurate demographic information.
- Collected patient emergency room copayments.
- Provided exceptional customer service to patients, physicians, hospital staff, law enforcement and outside agencies.
2014 - 2015
Switchboard Operator, Lowe's - Greensboro, NC
- Operate paging system and respond to all emergency codes.
- Operated a 60-line phone system, operated paging system and directs communications during emergency situations.
- Interrupt busy lines if an emergency warrants Promote company products, services, and savings plans when appropriate.
- Operated a 12-line high-volume PBX system and provided secretarial support to Sales and Service departments as needed.

Skills

Registration Process
Patient Rooms
Trauma
Emergency
On-Call Schedules
Accurate Records
Financial Statements
Insurance Companies
General Information
Conference Room

Education

Associate's Degree, Biology (2012 - 2014)
University of North Carolina at Greensboro
Greensboro,

Registration clerk resume

Stephanie Arnold

(630) 555-9631 | sarnold@example.com

Oakbrook Terrace, IL | 23669 E. Second Ave. - 16057

Work experience

2020 - Present
Registration Clerk, South Shore Hospital - Oakbrook Terrace, IL
- Conducted total (emergency, outpatient, admission) registration; pre-admission, insurance verification, and bed assignment.
- Fulfilled records requests from other doctors, patients, insurance companies and attorney offices.
- Registered outpatient, laboratory, clinic, and emergency room patients Processed accounts receivable Transported laboratory specimens
2019 - 2020
Admitting Clerk, South Shore Hospital - Oakbrook Terrace, IL
- Interview incoming patient or representative and enters demographic information required for admissions, outpatient, and inpatient services.
- Coordinated with film library file clerks to ensure quality patient care services.
- Receive patients medical chart from medical records room and file each in alphabetical order.
- Enter pertinent information related to patient accounts for billing and medical records input.
2019 - 2019
Department Secretary (Part-Time), Chapin Hall Center For Children - Oakbrook Terrace, IL
- Support field Human Resources Generalist on a day to day basis: Collect, process and direct all on-site applications.
- Used the Internet to search for product and consumer information.
- Performed day-to-day bookkeeping and budget preparation * Arranged travel plans for executives * General office administration and organization
- Schedule appointments and meeting rooms, make travel plans, maintain files, and handle telephone calls.
- Supported managers and supervisors in the attendance discipline process by researching company policies and procedures to compose letters for disciplinary action.
- Entrusted with the responsibility for over 600 soldiers' records ensuring the security and confidentiality of private and personal information.

Skills

Billing Information
Emergency Room Patients
Personnel Files
Registration Information
Legal Documents
Outgoing Correspondence
Emergency
Patient Access
Computer System
Front Office

Education

Some College Courses, Business (2019 - 2019)
DeVry University
Oakbrook Terrace,

Registration clerk resume

Frances Campbell

(960) 555-8987 | fcampbell@example.com

Denver, CO | 55883 S. Second Ln. - 41697

Work experience

2014 - Present
Registration Clerk, Kaiser Permanente - Denver, CO
- Initiated initial admission process for emergency room patients.
- Schedule appointments for patients to see their primary care physicians -Provide communication between patient and medical office
- Provided excellent customer service to all members, non members and staff.
- Copy all necessary insurance information including insurance cards, personal ID, driver's license, etc.
2013 - 2014
Admitting Clerk, St. Mary's Hospital for Children - Grand Junction, CO
- Answered multi-line phone for Hospital and providing customer service to staff and callers by directing to appropriate locations.
- Verify and enter patients demographic data into electronic medical records.
- Created (with help of IT) Patient Access site on hospital intranet Changed/wrote departmental policies as needed.
- Obtain and document patient information and correspond with insurance companies to verify insurance status.
2012 - 2013
Leasing Agent, Adecco Staffing, USA - Saint Louis, MO
- Maintained product knowledge regarding the apartment units.
- Entered applications and assigned units using Yardi property management software.
- Verified credit reports, Income, Rental history, criminal background checks and employment.
- Assist the Property Manager with establishment of Property Management Plan, Preventative Maintenance Policies and Procedures and Property Operation Manual.
- Communicated with prospects in person, over the telephone and/or in writing Compiled and updated listings of available rental units.

Skills

Taking Messages
Insurance Cards
Law Enforcement
Patient Care
Registration Process
Property Management
Billing Information
Hospital Policies
Lease Contracts
Customer Service

Education

Bachelor's Degree, Real Estate (2009 - 2012)
St. Louis
Saint Louis,

How to write a registration clerk resume

Craft a resume summary statement

A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the registration clerk role.

Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.

Step 2: Next put your years of experience in registration clerk-related roles.

Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.

Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.

These tips will help you demonstrate why you are the perfect fit for the registration clerk position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:

You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
Include as many relevant hard skills and soft skills as possible from the listing.
Use the most up to date and accurate terms. Don't forget to be specific.

These five steps should give you a strong elevator pitch and land you some registration clerk interviews.

Here are example skills to include in your “Area of Expertise” on a registration clerk resume:

Patients
Medical Terminology
Customer Service
Patient Registration
Computer System
Insurance Verification
Insurance Data Entry
Surgery
Insurance Benefits
Scheduling Appointments

Office Equipment
EMR
Front Desk
Insurance Eligibility
Patient Care
HIPAA
Patient Appointments
Insurance Coverage
Insurance Cards
Transferring Calls

Patient Accounts
Patient Charts
Outpatient Services
Radiology
Hippa
Medical Insurance
Registration Process
Medicaid
Patient Data
PBX

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How to structure your work experience

Your work experience should be structured:

With your most recent roles first, followed by earlier roles in reverse chronological order.
Job title, along with company name and location on the left.
Put the corresponding dates of employment on the left side.
Keep only relevant jobs on your work experience.

How to write registration clerk experience bullet points

Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:

Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.

Here are great bullet points from registration clerk resumes:

Work history example #1

Receptionist/Billing Clerk

Monarch Dental

Managed a variety of computer-based projects designed to improve company portfolio management and improve internal and external legal/business communications.
Offered this position after consulting with Bryan Cave during their 2003 conversion to Elite Enterprise.
Processed online transfer of payroll information for each employee and verifying information after transfer has returned for any and/or all errors.
Processed invoices using Excel and QuickBooks and emailed to appropriate parties.
Performed complex analyses and advised management on data interpretation for strategic payroll plans.

Work history example #2

Registration Clerk

HCA Healthcare

Demonstrated ability to accurately prepare and analyze reports and make recommendations on appropriate processes using a Trauma Registry.
Adhered to all relevant local and federal patient privacy and confidentiality standards
Evaluated eligibility of all Medicaid processes and visits.
Verified patients' insurance eligibility and financial obligations on Passport Healthcare System.
Applied for newborn eligibility for Ga Medicaid.

Work history example #3

Switchboard Operator

Nordstrom

Used paging and radio communications systems to make storewide- announcements as needed.
Called and sold share agreements provided good communication and sold stocks Answered the phone

Work history example #4

Code Clerk

Nationwide Children's Hospital

Performed account analysis on credit balance accounts using insurance explanation of benefit information (EOB).
Demonstrated accountability for apprising self of hospital and department communications/information.
Answered, transferred, and scheduled radiology procedures efficiently and precisely.
Shred all confidential information appropriately, unless otherwise authorized.
Developed familiarity with medical terminology as well as basic anatomy and physiology Trained in phlebotomy and performed EKG's.

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Add an education section to your resume

Employers are looking for a few things when looking at the Education section of your resume:

The highest degree you have achieved.
TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
TField of study
TAny honors, relevant coursework, achievements, or pertinent activities

Here are some examples of good education entries from registration clerk resumes:

High School Diploma

2010 - 2010

High School Diploma

2012 - 2012

Highlight your registration clerk certifications on your resume

If you have any additional certifications or education-like achievements, add them to the education section.

To list, use the full name of the certification and the organization that issued it, along with the date of achievement.

If you have any of these certifications, be sure to include them on your registration clerk resume:

Certified Billing and Coding Specialist (CBCS)
Certified Medical Office Manager (CMOM)
Certified Medical Administrative Assistant (CMAA)
Nationally Certified Medical Office Assistant (NCMOA)
International Accredited Business Accountant (IABA)
Word 2010 Certification
Certified Personal Chef (CPC)
Nationally Certified Insurance and Coding Specialist (NCICS)
Certified Clinical Medical Assistant (NHA)

Updated March 26, 2025

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