How To Become A Registration Representative: What It Is and Career Path

What is a registration representative and how to become one

Updated January 8, 2025

4 min read

Registration representative is the first point of contact for patients in a healthcare or medical facility. Much like a receptionist or administrative assistant, their role involves administrative and clerical tasks.

The main duty of a registered representative is to register patients into the facility. To do this, they gather patient information, identify their needs, and help them with filling out the necessary forms. Furthermore, they are also responsible for handling discharge documents, processing payments, verifying insurance information, and addressing other patient concerns. Some registration representatives are also in charge of handling communications, such as phone calls, emails, and SMS.

A college degree is not always required for this job, but it can be a great advantage, especially if it is in healthcare administration or business. The same goes for prior work experience, ideally in a similar position and in the healthcare industry as well.

As for the compensation, the salary of a registered representative is around $29,000 per year, on average.

ScoreRegistration RepresentativeUS Average

Salary

2.7

Avg. Salary $34,021

Avg. Salary $59,228

Stability level

8.3

Growth rate -4%

Growth rate 0.3%

Diversity

9.1

Race

American Indian and Alaska Native 0.61%

Asian 6.42%

Black or African American 11.57%

Hispanic or Latino 21.28%

Unknown 4.92%

White 55.20%

Gender

female 86.08%

male 13.92%

Age - 39

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 39

Stress level

8.3

Stress level is high

7.1 - high

Complexity level

8.0

Complexity level is challenging

7 - challenging

Work life balance

6.5

Work life balance is good

6.4 - fair

Key steps to become a registration representative

Explore registration representative education requirements

Most common registration representative degrees

Bachelor's

35.2 %

Associate

27.3 %

High School Diploma

17.9 %

Start to develop specific registration representative skills

Skills	Percentages
Patients	25.23%
Medical Terminology	10.02%
Patient Care	6.14%
Customer Service	5.56%
Health Insurance	4.72%

Complete relevant registration representative training and internships

Accountants spend an average of 1-3 months on post-employment, on-the-job training. New registration representatives learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a registration representative based on U.S. Bureau of Labor Statistics data and data from real registration representative resumes.

Research registration representative duties and responsibilities

Work with third party payer requirements including Medicare, Medicaid (AHCCCS), manage care plans, and commercial plans.
Manage and update demographic and insurance information, including authorizations and referrals, while demonstrating HIPPA confidentiality regulations.
Verify eligibility and insurance benefits for patients, including Medicare, Medicaid, private insurance and workers' compensation.
Maintain patient privacy in accordance with HIPAA with a high level of professionalism, compassion, productivity, and accuracy.

Prepare your registration representative resume

When your background is strong enough, you can start writing your registration representative resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a registration representative resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable registration representative resume templates

Build a professional registration representative resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your registration representative resume.

Apply for registration representative jobs

Now it's time to start searching for a registration representative job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

How do registration representatives rate their job?

-/5

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Registration representative reviews

A zippia user wrote a review on Jan 2020

Pros

Putting that patient/customet first and directing (directions) that person to their Doctors office and setting or cancelling their appointments, just helping people.

Cons

There's nothing to dislike.

A zippia user wrote a review on Jul 2019