Registration representative resume examples from 2026

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Updated March 26, 2025

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Registration representative resume

Rose Foster

(410) 555-9737 | rfoster@example.com

Phoenix, AZ | 68044 W. Second St. - 23592

Work experience

2020 - Present
Registration Representative, Mayo Clinic - Phoenix, AZ
- Entered data for accounts receivable and insurance Answered incoming phone calls for main business office line
- Follow up with insurance companies as needed
- Provided continuing education for current Patient Access associates.
- Certified Nursing Assistant I assisted the Nurse with patient care including, but not limited to: vital signs (e.g.
2018 - 2020
Patient Accounts Clerk, Conifer Health Solutions - Phoenix, AZ
- Mail out and fax CPT codes and bills.
- Interview patients to obtain demographic information Trauma/Medical Alert Registration Data Entry Customer Service Insurance Verification & Plan Codes for Billing Co-pays
- Worked cohesively with other nursing staff and management to establish efficient and productive patient care strategies.
2015 - 2018
Clerical Associate, Arizona State University - Chandler, AZ
- Managed 70 ~ 90 inbound calls daily from patients, physician offices and insurance companies.
- Maintained open lines of communication between patients, physician, staff, and laboratory personnel.
- Register patient in a fast and timely manner by obtaining demographic information and medical insurance information.
- Compiled, copied, sort, file, scanned, and maintained patient electronic medical records.

Skills

Office Machines
Discharge Patients
Medical Records
Data Entry
Insurance Companies
Personal Information
Party Payers
Insurance Cards
Birth Certificates
Procedures

Education

Bachelor's Degree, Business (2012 - 2015)
American InterContinental University
Chandler,

Registration representative resume

Matthew Andrews

(920) 555-6532 | mandrews@example.com

Clinton, IA | 27333 E. Second St. - 30830

Work experience

2018 - Present
Registration Representative, Morrison Community Hospital - Clinton, IA
- Trained on and used EPIC to research overpayment of claims by payors (insurance companies, guarantors,Medicare).
- Coordinate the registration of the patient using the proper Patient Access Departmental policies and procedures and provide excellent customer service.
- Process all paperwork and correctly input data into computer system.
- Coordinate all clinical and administrative aspects for the patient encounter and any electronic medical records office logistics.
2009 - 2018
Registration Assistant, Ashford University - Clinton, IA
- Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service.
- Worked with ancillary departments to ensure completion of physician's orders in the emergency department.
- Complete registration process for patient appointments, including demographic and insurance verification.
- Register patients into a high volume emergency room, via ambulance or walk in.
1999 - 2009
Admissions Specialist, Ashford University - Clinton, IA
- Participated in appropriate recruitment and enrollment activities including open houses and orientation programs.
- Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
- Maintain a student admissions database with clear and complete student enrolment files.
- Support all functions and initiatives in the Enrollment Management unit including admissions, financial aid, marketing, and outreach.
- Provide professional leadership and top level student customer service at all times.
- Demonstrated a high level of customer service to all patients, guests and staff at all times.

Skills

Financial Aid
Insurance Companies
Admissions Process
Communication
Address Changes
Patient Accounts
Suitable Programs
Medical Records
Student Records
Administrative Tasks

Education

Master's Degree, Health Care Administration (1998 - 1999)
Walden University
Minneapolis,
Bachelor's Degree, Nursing (1995 - 1998)
Walden University
Minneapolis,

Registration representative resume

Michael Martinez

(800) 555-9291 | mmartinez@example.com

Grove City, OH | 13223 S. Cedar Ln. - 54769

Work experience

2020 - Present
Registration Representative, Mount Carmel East Hospital - Grove City, OH
- Prepare medical records for clinic visits by compiling information from various sources.
- Provided outstanding customer service while managing emergency waiting room.
- Answer questions regarding billing, insurance, Medicaid, and Medicare andrelay information to appropriate clinic staff.
2019 - 2020
Registration Representative, Grant Medical - Grove City, OH
- Called insurance companies to obtain benefits and copayments for foot orthotics and other DMEs.
- Identified and confronted issues that affect the quality of patient care.
- Work closely with all physicians and nurses to ensure optimum patient care.
- Communicate efficiently and professionally with physician office to receive or submit requests and to resolve discrepancies i.e.
- Apply awareness of legal issues in all aspects of patient care.
2017 - 2019
Registration Clerk, Grant Medical - Grove City, OH
- Coordinated communication and the functions of the O.R.
- Organized demographic and financial data for emergency room patients
- Maintained privacy and discretion of patient information in accordance to federal guidelines.
- Registered emergency room patients efficiently by obtaining appropriate signatures.

Skills

Insurance Companies
Medical Records
Patient Care
Emergency Room Patients
Patient Accounts
Patient Access
Check Patients
Conference Room
Emergency
Registration Process

Education

Bachelor's Degree, Medical Assisting Services (2014 - 2017)
Harrison College - Columbus, OH
Grove City,

Registration representative resume

Ruth Foster

(700) 555-4084 | rfoster@example.com

Pueblo, CO | 62264 S. Park Ave. - 18693

Work experience

2015 - Present
Registration Representative, Parkview Med Center - Pueblo, CO
- Clerk II Corrected charges on patient accounts for faster reimbursement.
- Register emergency room patients, reception, insurance verification, cashier
- Disseminated emergency codes throughout the Medical Center
- Maintain an inventory of patient care supplies.
2012 - 2015
Clerical Associate, Express Scripts - Pueblo, CO
- Handled outbound and inbound calls to and from patients, medical providers, pharmacies, and insurance companies.
- Manage medical records as needed.
- Served as the central communication link to the hospital Prepared doctors and department call schedule daily
- Review, process, and distribute dictated reports from Lanier Dictation System to Physicians and hospital chart rooms for patient care.
- Acted as interim Business Office clerk and successfully performed data entry, mail processing/distribution and operated multi-line telephone system.
2011 - 2012
Data Entry Technician, Express Scripts - Pueblo, CO
- Entered customer prescription information Entered specific customer requests to orders
- Entered confidential information into computer system and performed troubleshooting of patient accounts.

Skills

Office Procedures
RX
Direct Supervision
Patient Payments
Physician Orders
Internet
Insurance Companies
Party Payers
Data Entry Requirements
Telephone Calls

Education

Bachelor's Degree, Health Care Administration (2008 - 2011)
Colorado Technical University
Colorado Springs,

Registration representative resume

Jeremy Kelley

(440) 555-1862 | jkelley@example.com

Tallahassee, FL | 30467 W. Oak St. - 82047

Work experience

2011 - Present
Registration Representative, Patient First - Tallahassee, FL
- Charge entry and cash posting to patient accounts.
- Retrieved physician's orders for patient's lab in the computer system.
- Managed quality communication, customer support, and service representation for each client.
2008 - 2011
Clinic Receptionist, H&R Block - Houston, TX
- Maintain security by following procedures and controlling access to Clients information and payments.
- Handle cash transactions, filing, scheduling appointments and light cleaning.
- Performed administrative tasks relative to setting and confirming appointments Organized customer packets for preparer's review and processing
2007 - 2008
Office Services Assistant, D-R SERVICES - Houston, TX
- Maintained patient charts and medical records in alpha filing system.
- Modified and updated patient intake packets with up to date HIPAA laws and privacy policies.
- Collect and post payments Answer phone Schedule appointments File Charts Obtain medical records Check in and Check out
- Fielded an average of 50 customer service calls per day.

Skills

Insurance Forms
Postage Meter
Scheduling Appointments
Data Base
Office Services
PBX
Conference Room
HDX
Fedex
Vendor Invoices

Education

Bachelor's Degree, Health Care Administration (2004 - 2007)
Ashford University
San Diego,

How to write a registration representative resume

Craft a resume summary statement

A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the registration representative role.

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in registration representative-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These four steps should give you a strong elevator pitch and land you some registration representative interviews.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:

Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
Include as many relevant hard or technical registration representative skills as possible for each job you apply to.
Be specific with the skills you have and be sure you are using the most up to date and accurate terms.

These five steps should give you a strong elevator pitch and land you some registration representative interviews.

Here are example skills to include in your “Area of Expertise” on a registration representative resume:

Patients
Medical Terminology
Patient Care
Customer Service
Health Insurance
Patient Registration
Insurance Benefits
Data Entry
Physician Orders
Insurance Cards

Insurance Coverage
Insurance Verification
Excellent Interpersonal
Medicaid
Insurance Eligibility
Strong Customer Service
Patient Accounts
HIPAA
Computer System
Insurance Authorizations

Phone Calls
Payment Arrangements
Work Ethic
Insurance Data
Medical Insurance
Math
Hospital Policies
Cash Handling
Compassion
Registration Process

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.

Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.

Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.

Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the registration representative.

How to write registration representative experience bullet points

Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.

Use the XYZ formula for your work experience bullet points. Here's how it works:

Use strong action verbs like Led, Built, or Optimized.
Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

This creates bullet points that read Achieved X, measured by Y, by doing Z.

Here are great bullet points from registration representative resumes:

Work history example #1

Receptionist/Billing Clerk

Central Virginia Svc

Mastered facility computer system conversion, which included original UPS address database and a new internet-based system.
Researched and gathered information on delinquent invoices for A/R.
Managed daily office operations and prepared payroll.
Coordinated moves and provided customers with communication and details regarding their relocation.
Ensured Medicare/Medicaid criteria was met for home health services for offices across the whole state.

Work history example #2

Office Representative

State Farm

Enhanced communication between company and customer, fostering a sense of teamwork and collaboration.
Developed rapport with customers through effective and precise communication which helped to maintain customers and increase customer base through referrals.
Facilitated communication between corporate resources and policy holders ensuring accurate and complete policy documentation.

Work history example #3

Business Office Representative

Target

Utilized computer systems for distribution and payroll figures for clerical office.
Completed payroll, AP, employee schedules, ordered supplies, received/sorted mail, and prepared/assisted new hire orientations.
Assisted with clerical functions related to the Payroll Department.
Assigned jobs to the installers into the computer by their installer identification number, addressed any payroll questions from the installers.
Processed and reconciled payroll information.

Work history example #4

Registration Representative

Rady Children's Hospital-San Diego

Registered and scheduled for the Developmental Services Department and Emergency Room while applying EMTALA, JCAHO and HIPAA laws.
Processed and verified insurance claims for HMO, PPO, Medi-Cal and Medicare.
Obtained insurance authorizations from PPO's, HMO's, Medi-Cal, and CCS.
Scheduled appointments for the Radiology Department.
Scheduled patient appointments for both inpatient and outpatient radiology patients.

Zippia’s AI can customize your resume for you.

Upload a resume

(File formats: .pdf, .doc, .docx)

Add an education section to your resume

Here is the best way to format your education section:

Display your highest degree first.
If you graduated over 5 years ago, put this section at the bottom of your resume. If you lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education.
If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from registration representative resumes:

Bachelor's Degree in business

American InterContinental University, Chandler, AZ

2012 - 2015

Master's Degree in health care administration

Walden University, Minneapolis, MN

1998 - 1999

Highlight your registration representative certifications on your resume

If you have any additional certifications or education-like achievements, add them to the education section.

Include the full name of the certification, along with the name of the issuing organization and date of obtainment.

If you have any of these certifications, be sure to include them on your registration representative resume:

Certified Nurse Assistant (CNA)
Certified Billing and Coding Specialist (CBCS)
Certified Medical Office Manager (CMOM)
Certified Medical Administrative Assistant (CMAA)
Certified Clinical Medical Assistant (NHA)
Certified Personal Chef (CPC)
Dental Assistant (RDA)
Certified Patient Account Technician (CPAT)

Updated March 26, 2025

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