How to hire a registration specialist

How to hire a registration specialist, step by step

Here's a step-by-step registration specialist hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a registration specialist job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new registration specialist
• Step 8: Go through the hiring process checklist

What does a registration specialist do?

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1. Identify your hiring needs

   The registration specialist hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A registration specialist's background is also an important factor in determining whether they'll be a good fit for the position. For example, registration specialists from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list presents registration specialist salaries for various positions.

   Type of Registration Specialist	Description	Hourly rate
   Registration Specialist	Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.	$11-19
   Patient Access Representative	A Patient Access Representative is the first point of contact of a patient in a hospital facility. Among the duties include the checking-in and out of a patient, gathering a patient's information for the Doctors and Nurses to use, communicates with the patient's family or caregivers, and processes insurance billing... Show more	$12-19
   Patient Registrar	A patient registrar is responsible for receiving patients in a hospital or other health care institutions, verifying their information, and leading them to the appropriate facility for their health care needs. Patient registrars manage the hospital's database, updating patients' information, confirming insurance details, taking calls, responding to patients' inquiries and concerns, scheduling appointments, and performing related administrative and clerical tasks as needed... Show more	$12-20

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Patients
   • Customer Service
   • Medical Terminology
   • Patient Registration
   • Insurance Verification
   • Data Entry
   • Patient Care
   • Insurance Eligibility
   • Phone Calls
   • Computer System
   • HIPAA
   • Medicaid
   • Insurance Coverage
   • Patient Appointments

   Check all skills

   Responsibilities:

   • Attain and authenticate patient insurance information, counsel patients on changes in insurance policies, verify patient demographics.
   • Help patients through the registration and admitting processes and also contribute to the PBX department.
   • Input data entries for insurance billing; adding CPT codes and diagnosis from face sheets as patients arrive.
   • Act as hospital PBX operator.
   • Complete all charge entry, enter all CPT and ICD-9 codes for billing for multiple doctors each day.
   • Enter patient information and verify information according to HIPAA regulations.

   More registration specialist duties

3. Make a budget

   Including a salary range in the registration specialist job description is a good way to get more applicants. A registration specialist salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a registration specialist in Utah may be lower than in Massachusetts, and an entry-level engineer typically earns less than a senior-level registration specialist. Additionally, a registration specialist with lots of experience in the field may command a higher salary as a result.

   Average registration specialist salary

   $14.63hourly

   $30,422 yearly

   ---

   Entry-level registration specialist salary

   $23,000 yearly salary

   Updated January 23, 2026

   Average registration specialist salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Massachusetts	$42,761	$21
   2	Washington	$37,769	$18
   3	Pennsylvania	$36,345	$17
   4	Minnesota	$36,337	$17
   5	New York	$35,008	$17
   6	California	$31,742	$15
   7	Oregon	$31,584	$15
   8	Wisconsin	$31,472	$15
   9	Illinois	$31,373	$15
   10	Ohio	$31,118	$15
   11	Arizona	$30,701	$15
   12	North Carolina	$30,124	$14
   13	Indiana	$28,215	$14
   14	Nebraska	$28,027	$13
   15	Colorado	$26,842	$13
   16	Missouri	$26,455	$13
   17	Georgia	$26,414	$13
   18	Florida	$25,759	$12
   19	Tennessee	$25,590	$12
   20	Texas	$25,235	$12

   Average registration specialist salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Deloitte	$56,856	$27.33	219
   2	Beacon Hill Staffing Group	$39,754	$19.11
   3	FMC	$39,728	$19.10
   4	State College of Florida	$39,719	$19.10	8
   5	Memorial Sloan Kettering Cancer Center	$36,308	$17.46	1
   6	Asheville-Buncombe Technical Community College	$36,285	$17.44
   7	Land O'Lakes	$36,108	$17.36	2
   8	Peoples Health	$35,809	$17.22	3
   9	Collabera	$34,474	$16.57	41
   10	Burns & McDonnell	$34,276	$16.48	1
   11	Beacon Health Options	$34,095	$16.39	29
   12	Fair Haven Community Health Care	$33,897	$16.30	8
   13	Conemaugh Health System	$33,456	$16.08
   14	Bond Clinic, P.A.	$33,396	$16.06
   15	CDI	$32,653	$15.70
   16	University of Maryland Faculty Physicians Incorporated	$32,633	$15.69	16
   17	North Memorial Health	$32,619	$15.68	6
   18	Arapahoe County	$32,462	$15.61	1
   19	Adams 12 Five Star Schools	$32,285	$15.52
   20	Grandbridge Real Estate Capital	$32,206	$15.48

4. Writing a registration specialist job description

   A registration specialist job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a registration specialist job description:

   Registration specialist job description example

   OneWorld Community Health Centers is a growing Omaha-based organization that employs over 500 people while still retaining a true family feel. Out of 1,400+ Community Health Centers nationwide, OneWorld ranks within the top 2% in terms of clinical outcomes. It takes all of us, with our various talents and positions, to achieve results like this. Our employees are united by a desire to help the community, and it shows.

   We are looking for a bilingual Patient Registration Specialist who is passionate about making a difference for our patients through the delivery of high quality care and strong team work. The selected candidate will greet patients, register them for their appointments, screen them for service needs, enter their information accurately, and expedite requests to ensure a positive patient experience.
   

   This is a full time position located on our main campus on 30th & L. The schedule will be 40 hours per week, generally Monday - Friday, 8am to 5pm.

   To ensure the safety of our patients, employees, and communities, OneWorld Community Health Centers is requiring all employees to be fully vaccinated against COVID-19 effective November 15th, 2021. Exemptions may be granted for religious or medical accommodations.
   
   QUALIFICATIONS:
   - High School Diploma or GED preferred.
   - Proficiency in both English and Spanish required.
   - Strong computer skills, particularly in Microsoft Office products, required.
   - Prior customer service experience preferred.

   You can make a difference – in your life and the lives of others.
   

   OneWorld Community Health Centers, Inc. provides a competitive benefits package that includes Medical, Dental, and Life Insurance; Tuition Reimbursement; 401(k); free fitness center and more. If you want to apply your unique skillset to a diverse, caring, growing nonprofit that serves 50,000+ patients, please apply.

   OneWorld Community Health Centers, Inc. is committed to ensuring equal opportunity and non-discrimination in all hiring and employment practices. We are committed to equal treatment for all applicants and employees and will not discriminate based on age, race, color, ancestry, national origin, disability, sex/gender, gender identity, sexual orientation, religion, pregnancy, genetic information, veteran status, or any other basis protected by law.

   Equal Opportunity Employer

   Copy this example

   

5. Post your job

   To find the right registration specialist for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with registration specialists they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit registration specialists who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your registration specialist job on Zippia to find and recruit registration specialist candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit registration specialists, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new registration specialist

   Once you've found the registration specialist candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   After that, you can create an onboarding schedule for a new registration specialist. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a registration specialist?