Scheduling Specialist
Remote job
About QuenchQuench USA, Inc. offers bottle-free filtered water solutions for healthy and environmentally conscious consumers outside the home, through direct sales and independent dealers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers, purify the existing water supply to provide reliable and convenient filtered water to a broad mix of businesses, including government, education, healthcare, manufacturing, retail, hospitality, and other large commercial customers, including more than half of the Fortune 500. Quench has grown from a small regional company to a national and international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. The Company has a sustainable mission and value proposition and is the leading consolidator in a fast-growing market. Headquartered in King of Prussia, PA, Quench has sales and service operations across North America to serve our 60,000+ customers, and a network of over 250 independent dealers selling products under the brand names Pure Water Technology, Wellsys and Bluline. Quench is a Culligan Company.
About CulliganFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solutions for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit *****************
Values: 5c'sCulligan as One Customers come first Commitment to InnovationCourage to do what's right Consistently deliver exceptional results
About the RoleCulligan Quench is looking for a Field Service Dispatcher with hands-on experience in routing or dispatching for technician installations, service breakdowns, or maintenance work. This role plays a key part in coordinating our technician schedules and ensuring we deliver on our service-level agreements (SLAs).
You'll serve as the bridge between our customers and our field teams-balancing technician availability with customer needs, optimizing routes, and making real-time decisions to keep our service operations running smoothly.
This is an ideal role for someone with dispatch, routing, or logistics coordination experience who enjoys fast-paced problem-solving, clear communication, and keeping both customers and technicians supported and informed.
Equal Opportunity Employer:We are committed to fostering an inclusive workplace and hiring employees without discrimination based on race, color, religion, gender, disability, age, or other factors prohibited by law.
Quench is an Equal Opportunity Employer.Responsibilities
Coordinate technician dispatching and routing for installations, service calls, and repairs
Communicate directly with customers to confirm appointment details and scheduling updates
Collaborate daily with Sales, Service, and Supply Chain teams to ensure customer needs are met
Proactively monitor service queues and field activity to meet or exceed SLAs
Troubleshoot scheduling conflicts and make real-time decisions to optimize technician routes
Escalate service issues when needed and keep internal stakeholders informed
Attend daily service huddles and actively support field team planning
Accurately document all updates and communications in our service systems
Requirements
THIS POSITION IS REMOTE BUT NEEDS TO BE WITHIN DRIVING DISTANCE TO GRAPEVINE, TX OR KING OF PRUSSIA, PA
2+ years of routing, dispatching, or field service scheduling experience
Experience coordinating technician installations or emergency service calls is highly preferred
Strong communication skills-professional, clear, and customer-focused
Comfortable navigating multiple systems and communication channels (email, phone, chat)
Highly organized with strong attention to detail and a proactive mindset
Ability to work cross-functionally in a fast-paced, service-driven environment
Proficiency in Microsoft Office (Outlook, Excel, Word)
Benefits
Medical, Dental, Vision which start day one
401(k) match of 50% up to 6%
PTO and Paid Holidays
Our MissionAs the leading quality water expert, Culligan Quench is committed to help individuals, families and communities in need of clean, safe water. We value and embrace diversity and respect every individual. We act ethically in our business practices, and we make sustainability a key focus of everything we do.
We are committed to maintaining a barrier-free workplace where all employees can contribute to their fullest potential. We welcome applications from women and men including members of visible minorities, Indigenous peoples, and persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
Please be aware of employment scams. Culligan Quench will never ask you to make payment for your application or ask you to provide confidential information before an official offer of employment is made.
Auto-Apply988 Crisis Call Specialist
Remote job
988 Crisis Call Specialist
Looking for a career that makes a difference in the lives of others, offering hope, meaningful life choices, and better outcomes?
Who we are
Since 1971 Western Montana Mental Health Center (WMMHC) has been the center of community partnership in the 15 counties we serve across western Montana. We have committed to providing whole-person, person-centered care by ensuring an approach to health care that emphasizes recovery, wellness, trauma-informed care, and physical-behavioral health integration. We know the work we do is important and makes a significant impact in the lives of our clients and in our communities.
Working at WMMHC also gives you the opportunity to work under the Big Sky, giving you the adventure of a life time while serving your community and changing lives. We offer a work life balance so you still have time to discover all the natural beauty and recreational dreams that Montana has to offer while still engaging in a career path that is challenging and fulfilling.
If you want to join our team where community is at the heart of what we do, then you've come to the right place!
Job Summary:
Do you like to talk on the phone? Are you the person your family and friends turn to when they need support? Can you remain calm in stressful situations and empathize without judgement? If you can answer yes to these questions, the National Suicide Prevention Lifeline team needs your help!
With training in the following tasks, you will be able to serve your community members.
Triage incoming Lifeline calls and obtain caller information.
Conduct assessments and dispatch appropriate interventions when needed.
Deescalate callers in crisis over the phone.
Develop appropriate and realistic safety plans and complete appropriate follow up tasks.
Knowledge and familiarity with community resources
Complete documentation in an accurate and thorough manner.
Location: Remote* only after training and available to come into office when needed.
We are seeking a candidate who is able and willing to work varied shifts including evenings, weekends, holidays, and overnights.
Overnights shifts offer a pay differential. *Remote work is available after completion of training.
Qualifications
High School diploma or equivalent
Ability to pass background check
Provide proof of auto liability insurance coverage per Western's policies
Montana Driver's License with a good driving record
1-year related work experience in human services, preferred
Benefits:
We know that whole-person care is not just important for our clients, but recognize it's just as important for our employees. WMMHC has worked hard to provide a benefits package that encompasses that same concept. Our comprehensive benefits package focuses on the health, security, and growth of our employees. Benefit offerings will vary based upon full time, part time, or variable status.
Health Insurance - 3 options to choose from starting as low as $5 per pay period
Employer paid benefits: Employee Assistance Program, Life insurance for employees and dependents, and long term disability
Voluntary options available: dental & vision insurance, short term disability, additional life insurance and dependent care flexible spending account
Health savings account (HAS) with match or medical flexible spending account (FSA)
403(B) Retirement enrollment offered right away with an employer match offered after one year
Generous paid time off to take care of yourself and do the things you love
Accrued PTO starts immediately
Extended sick leave
9 paid holidays and 8 floating holidays
Loan forgiveness programs through PSLF or NHSC
Auto-ApplyScheduling Specialist Remote after training
Remote job
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 9:00AM - 5:30PM CST Mon-Fri, Rotating Saturday 7am-1pm CST.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
VERIFICATION SPECIALIST: 1099
Remote job
Job DescriptionBenefits:
Flex- Time
Opportunity for advancement
Training & development
KENTECH Consulting Inc. is an award-winning background technology screening company. We are the creators of innovative projects such as eKnowID.com, the first consumer background checking system of its kind, and ClarityIQ, a high-tech and high-touch investigative case management system.
MISSION
We are on a mission to help the world make clear and informed hiring decisions.
VALUE
To achieve our mission, our team embodies the core values aligned with it:
Customer Focused: We are customer-focused and results-driven.
Growth Minded: We believe in collaborative learning and industry best practices to deliver excellence.
Fact Finders: We are passionate investigators for discovery and truth.
Community and Employee Partnerships: We believe there is no greater power for transformation than delivering on what communities and employees care about.
IMPACT
As a small, agile company, we seek high performers who appreciate that their efforts will directly impact our customers and help shape the next evolution of background investigations.
KENTECH Consulting Inc. is seeking a detail-oriented, hardworking, and team-focused Verification Specialist / Call Center Representative to support accurate and timely background verifications. This role requires strong communication skills, professionalism, and the ability to manage a high volume of outreach efficiently.
Key Responsibilities
Verification and Outreach, contact employers, educational institutions, and references to verify candidate information.
High-Volume Calls, conduct 70 or more clear and professional phone calls each day to collect required verification details.
Multi-Channel Communication, gather and confirm information by phone, fax, and email while ensuring accuracy.
Data Research and Accuracy, retrieve and verify data from various websites and databases to support background checks.
Client Updates and Reporting, provide timely updates on verification progress and maintain detailed records.
Team Collaboration, support team goals by assisting with additional tasks as assigned.
Qualifications and Experience
Two or more years of experience in call center or customer service roles and one or more years in an office environment.
College Degree (preferred), Criminal Justice, Pre-Law, Paralegal, Journalism, or Political Science, or three or more years of relevant work experience.
Fast and Accurate Typing, minimum 50 words per minute with strong accuracy.
Security Clearance Requirement, must be able to pass background checks to obtain a Permanent Employee Registration Card (PERC).
Soft Skills
Strong Communication, professional, clear, and client-focused verbal and written communication.
Organized and Detail-Oriented, able to manage multiple verifications and meet deadlines.
Quick Problem Solver, adaptable and resourceful when resolving verification challenges.
Team Player, comfortable working in a fast-paced, team-oriented environment with a customer-first approach.
Why Join KENTECH?
Remote and Flexible, work from anywhere while supporting a global team.
Professional Growth, gain valuable experience in background verification and compliance.
Impactful Work, play a key role in helping organizations make informed hiring decisions.
Apply Now
If you are a detail-driven professional with strong communication and research skills, we would love to hear from you.
KENTECH Consulting Inc. is an equal opportunity employer. We celebrate diversity and remain committed to fostering an inclusive workplace.
This is a remote position.
Part-time, Call Specialist-Contact Center, Overnight
Remote job
Call Specialist
Part-Time / Overnight
211 Maine - Contact Center
Pay rate: $19.00/hour
The Opportunity Alliance is looking to hire a part-time Call Specialist to jump in and support the Contact Center/211 Maine in an overnight schedule.
211 Maine is a free, confidential information and referral service. Our Call Specialists receive calls, texts and emails from individuals seeking access to health and human services and guidance to help them connect with essential community services. In this role, our specialists are expected to provide quality customer service, empathetic care, and informed problem-solving skills for individuals in need. This position will also require complete, thorough and accurate documentation as required by the program with timeliness to meet program standards. Comfort with multiple platforms is crucial to the successful completion of training.
Schedule: PART-TIME, 24 hours. OVERNIGHT schedule.
211 Maine is a 24-hour program, flexibility is required.
Location: Office is based in South Portland, ME. Remote work may be an option to be discussed during an interview. Will be required to attend an on-site orientation and some on-site training may be required.
Qualifications:
High School Diploma or equivalent required. Associates Degree preferred.
Ability to obtain certification as an Information and Referral Specialist (CIRS) within 3 years.
Computer proficiency in Microsoft Office required. Strong working knowledge of computers and software programs required.
Previous experience (in a call center or providing Information & Referral) preferred
High degree of accuracy and attention to detail at all times and an ability to plan and utilize time in an efficient manner required.
Ability to take initiative required.
Excellent written and verbal communication skills required.
Must be able to successfully pass a criminal background, child protective service check & sex offender check.
Must not be on the state or federal suspension and disbarment list.
Normal office conditions such as sitting, with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, typing and lifting up to 10 pounds.
Driving may be necessary to attend meetings and trainings but is not a primary and essential job responsibility.
Benefits: Our benefits include but are not limited to:
(offered to full-time and part-time employees)
Generous paid time off accrual
9 paid holidays per calendar year and up to 3 floating holidays per calendar year
Excellent medical benefits at very reasonable cost
Dental and Vision insurance options
Agency paid basic life insurance and STD & LTD disability insurances
403(b) retirement with a generous agency match (all employees are eligible)
Tuition Reimbursement - offered once per year through an application process
The Opportunity Alliance (TOA) is a qualified employer under the Public Service Loan Forgiveness (PSLF) program.
To learn more about our benefits please visit, ********************************************************
Who we areā¦
The Opportunity Alliance is āHelping People Reach for a Brighter Futureā.
Mission: The Opportunity Alliance works with people to build better lives and stronger communities. We provide advocacy, leadership, and support to identify the goals and address the needs of individuals, families, and communities.
The Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports. Through an extensive array of services, TOA provides opportunities for individuals to stabilize fragile situations and then works with them to achieve self-sufficiency. TOA is client-focused with extensive experience working with diverse client populations. TOA programming includes four key sectors of service:
Mental Health & Wellness
Community Building
Family & Early Childhood Education
Economic Resources
____________________________________________________________
If you are viewing this posting on a third-party site, please visit our website at ********************************************************* to apply
.
Please submit a cover letter and resume along with your application.
Thank you!
Auto-ApplyV104 - Intake and Scheduling Specialist
Remote job
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
Job Description:
This role at Job Duck offers the opportunity to support a fastāpaced professional environment where responsiveness and smooth communication truly make a daily impact. The position centers around assisting clients with care, managing incoming calls with a warm and engaging presence, and ensuring that followāups and intakes are handled with clarity and consistency. You will contribute by preparing polished templates, maintaining accurate spreadsheets, and coordinating schedules so operations run seamlessly.
A candidate who thrives in this role enjoys interacting with others, communicates with confidence, and stays organized even when navigating multiple software tools at once. If you bring strong English skills and a naturally outgoing approach to your work, you will excel here.
⢠Salary Range: 1,150 USD to 1,220 USD
Responsibilities include, but are not limited to:
Answering phone calls (approximately 10/day), it can vary
Handle scheduling and calendar coordination
Support general administrative functions
Create and maintain spreadsheets
Templates drafting.
Client intake and follow-up.
Requirements:
Strong written and spoken English
Excellent grammar and communication skills
Responsive and detailāoriented
Comfortable using multiple software platforms simultaneously
Outgoing communication style
Ability to stay organized while handling varied administrative tasks
CRM: Lawmatics
VoIP: RingCentral
Internal communication: Microsoft Teams Channel, Slack
Outlook
Work Shift:
9:00 AM - 6:00 PM [EST][EDT] (United States of America)
Languages:
English, Spanish
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
Auto-ApplyClinical Scheduling Specialist
Remote job
Master Clinical Scheduler @ Midi Health: š© āļøš»
Midi is seeking an experienced Master Scheduler to join our cutting edge healthcare start-up. This is a rare opportunity to start at the ground level of a fast-growing healthcare practice! We offer a flexible work schedule and 100% remote environment with a competitive salary, benefits and a kind, human-centered environment.
Business Impact š
Sole responsibility for creating every Midi clinician's schedule in Athena
Daily monitoring of clinician schedules
Management of patient waiting list to backfill patients as times become available
Rescheduling of patients as needed
Adjustment of clinician schedules as needed
Cross-coverage of Care Coordinator Team responsibilities as assigned
What you will need to succeed: š±
Availability! 5 days per week, 8 hour shift + 30 min unpaid lunch - 9:30 AM to 6 PM PST
Minimum of five (3) years as a Clinical Scheduler building clinician schedules (preferably in AthenaHealth)
Minimum of 1 year experience working for a digital healthcare company
Proficiency in scheduling across multiple time zones
Self-starter with strong attention to detail
What we offer:
Compensation: $30/hour, non-exempt
Full Time, 40-hour work-week
Fully remote, work from home opportunity!
Benefits (medical, dental, vision, 401k)
The interview process will include: š
Interview with Recruiter (30 min Zoom)
Interview with Scheduling Supervisor + Lead Scheduler (30 min Zoom)
Final Interview with Practice Manager (30 min Zoom)
***Scheduled Shift Time is M-F 9:30am-6pm PST***
Thanks for your interest in Midi šWhile you are waiting for us to review your resume, here is some fun content to check out! Check us out here and here. Trust that our patients loveā£ļøus! #Menopauseishot
#LI-DS1
Please note that all official communication from Midi Health will come from **************** email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at ********************.
Midi Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Please find our CCPA Privacy Notice for California Candidates here.
Auto-ApplyRegistration Specialist-Patient Access
Remote job
Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. Performs a variety of administrative and clerical duties to manage patient registration and patient financial obligation.
MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. High school graduate or equivalent.
2. State criminal background check and Federal (if applicable), as required for regulated areas.
CORE JOB DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
1. Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing and scans insurance cards & photo identification. Provides to the patient, information concerning insurance, payment of bills and hospital procedures.
2. May complete managed care responsibilities in regard to obtaining pre-certification and authorizations.
3. Prepares WVU Medicine standard consent form, notice of privacy practice and/or other necessary paperwork related to registration and presents to patient/family/legal guardian for signatures. Obtains electronic signature for consent to treat and patient financial obligations.
4. Collects deposits/co-payments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems.
5. Prepares armband for patient identification.
6. Balances daily receipts and cash drawer for patient payments as needed. Follows up on accounts as indicated by system flags (courtesy dismissal/comments/red stickers).
7. May initiate various screenings and obtains all pertinent information for coverage and completes appropriate paperwork.
8. Performs medical necessity checks and completes Advanced Beneficiary Notice as needed.
9. Schedules, reschedules, or cancels patients in accordance with hospital workflows.
10. Checks for order completeness and validate order against scheduled service.
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping.
2. Visual acuity must be within normal range.
3. Manual dexterity to operate keyboards, fax machines, telephones, and other business equipment.
4. Sitting and/or standing for extended periods of time.
5. Reading and comprehension ability.
WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High volume, fast paced environment.
2. Exposure to communicable disease.
3. Frequent interactions with patients, medical staff, and support staff daily on a continual basis.
SKILLS AND ABILITIES:
1. Ability to accurately utilize applicable computer software and equipment for access processing & demonstrates ability to follow down time procedures.
2. Demonstrate knowledge of procedure to report and/or document unsafe/hazardous conditions, incidents and defective equipment in compliance with hospital policy.
3. Requires considerable attention to detail, the ability to be organized and to be able to perform multiple tasks simultaneously.
4. Requires the ability to memorize a considerable amount of information, and to be able to reference information not retained from written sources or from appropriate personnel.
5. Requires the ability to understand medical insurance requirements for payment and basic knowledge of covered services.
6. Excellent written and verbal communication skills and the ability to understand written and verbal communication.
7. Basic knowledge of medical terminology.
Additional Job Description:
Scheduled Weekly Hours:
40
Shift:
Exempt/Non-Exempt:
United States of America (Non-Exempt)
Company:
SYSTEM West Virginia University Health System
Cost Center:
535 SYSTEM Centralized Clearance Center
Auto-ApplyRemote Telemedicine Physician - Men's Hormone Specialist (MD/DO)
Remote job
Work 100% remotely, set your own schedule, and earn additional income while making a real difference in men's health and lives. Hone is one of the fastest-growing health companies in the United States, and we are looking for physicians who have deep knowledge and experience in prescribing for men with hypogonadism. If you are a physician with a strong background in treating hypogonadism and experience prescribing testosterone and other hormone-optimizing pharmaceuticals, this is an opportunity to join a mission-driven team that is reshaping access to care. We treat patients with a combination of pharmaceutical products in accordance with AUA-defined protocols, supplements, and lifestyle changes. We are committed to making care more convenient and affordable for patients. Experience with weight-loss and thyroid medications is a plus, as we have expanded beyond men's hormones into these treatment areas. We have also launched services for women. Experience with women's hormone therapy allows you to see our female patients as well, but is certainly not required. We are looking nationwide and value physicians licensed in multiple states.
Who We Are
We're a modern health company with a simple mission: help our patients take control of their health and age with confidence. Our platform removes barriers to care through education, technology, and convenience. Our primary focus is hormone optimization for men. We are looking to add to our growing team of 150+ physicians who specialize in treating hormones and are passionate about improving patient outcomes through telemedicine. You'll join a supportive, innovative environment where you'll receive full training on our proprietary telemedicine platform, HIPAA-compliant technology, and technical support.
What You'll Do
Conduct video-based consultations from anywhere with an internet connection
Review labs and create personalized treatment plans
Prescribe and titrate medications based on clinical findings
Educate patients on safe and effective hormone optimization
Provide feedback to help us continuously enhance the patient experience
What We're Looking For
MD or DO with an active license (multi-state licenses preferred)
Minimum 2 years of experience in Endocrinology, Urology, Family Medicine, or Hormone Therapy
DEA license with authority to prescribe Schedule III medications
Strong communication skills and a passion for patient-centered care
Comfort with technology and willingness to learn telemedicine workflows
Availability for at least 8 hours per week
A prescribing philosophy that values holistic care and hormone optimization, not just prescribing testosterone to everyone
Help men regain their health and confidence - from anywhere. If you are passionate about hormone health, thrive in innovative environments, and want to help men live their best lives, we would love to hear from you.
Auto-ApplyPhysician Relations Specialist (Remote)
Remote job
PracticeMatch is the industry leader in providing practicing physician and resident/fellow data and services to in-house physician staffing professionals and offers a continuum of services designed to provide a clear competitive hiring advantage to health organizations.
As the physician recruiting industry evolves, PracticeMatch continues to innovate with new solutions for physician sourcing, developing sourcing solutions enhanced with the power of PracticeMatch databases. With an in-house staff of experts, telemarketing, email marketing, and direct marketing, PracticeMatch offers healthcare sourcing solutions and customer service unsurpassed in the industry.
Due to our continued growth, we are hiring for a Physician Relations Specialist to join PracticeMatch, an M3 company.
This position is fully remote and you will be able to work permanently from your home.
This Physician Relations Specialist will be responsible for conducting phone interviews with graduating residents and fellow physicians to gain their valuable personal recruitment information that physician healthcare organizations require to successfully recruit and place qualified physicians.
Essential Duties Include:
Complete phone interviews with physicians to obtain their personal contact information and future practice desires
Place outbound calls to physicians in regards to future practice opportunities
Connect with residents/fellows on social media platform
Inform physicians on PracticeMatch's career resources
Receive inbound calls from physicians, hospitals, and administrators
Work independently in order to meet their daily and weekly quota of phone call attempts as well as physicians interviewed
Produce between 80-100 calls each day
Qualifications
Superior listening skills and professional phone communication
Experience using LinkedIn
Possesses self- motivation and assertiveness to achieve goals
Is experienced with a āsales' approach towards āgate-keepersā
Outbound call experience preferred
High school degree or equivalent work experience in market research; sales and/or customer support preferred
Efficient communication skills are required in order to be successful.
Excellent verbal and written communication skills
Ability to multi-task, prioritize and manage time effectively
Attention to detail, as the job consists of data entry of information received from physician
Additional Information
Benefits:
A career opportunity with M3USA offers competitive wages, and benefits such as:
Health and Dental
Life, Accident and Disability Insurance
Prescription Plan
Flexible Spending Account
401k Plan and Match
Paid Holidays and Vacation
Sick Days and Personal Day
About M3 USA:
M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we've seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.
Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.
Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA.
*M3 reserves the right to change this job description to meet the business needs of the organization
#LI-Remote
#LI-LB1
Patient Registration Specialist (Remote)
Remote job
Who we are:
Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health.
We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission's Gold Seal of Approval and has maintained that accreditation every year since inception.
We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out.
What you'll be responsible for:
We are seeking an experienced and detail-oriented Patient Registration Specialist. The Patient Registration Specialist will support the team by accurately capturing patient demographic data and insurance coverage details to ensure correct insurance billing. This role requires a strong understanding of healthcare eligibility processes and insurance verification protocols throughout the assignment.
What you'll work on:
Perform comprehensive patient registration, including obtaining accurate demographic and insurance information from multiple Electronic Medical Record (EMR) systems and entering this info into Access TeleCare's billing system
Verify insurance eligibility and coverage benefits using payer portals, phone calls, and real-time eligibility tools
Identify and resolve issues related to insurance eligibility, including coordination of benefits and out-of-network policies
Escalate complex coverage or registration issues to management or the billing department as needed
Maintain compliance with HIPAA and all regulatory guidelines regarding patient data and insurance handling
Other duties as assigned
What you'll bring to Access TeleCare:
High school diploma required
A minimum of 1-2 years' experience in Revenue Cycle, Registration and Medical Billing
Solid understanding of registration and billing
Knowledge of medical terminology, anatomy, and physiology
Must also have a focus on regulatory and billing requirements
Ability to maintain confidentiality
Strong communications skills (written and oral) as well as demonstrate the ability to work effectively across departments
Demonstrated proficiency with Microsoft office programs (Excel, Word, and PowerPoint) communication, and collaboration tools in various operating systems
Ability to work effectively under deadlines and self-manage multiple projects simultaneously
Strong analytical, organizational, and time management skills
Flexibility, detail-oriented, and adaptability in a fast-paced environment
Ability to thrive in a high growth, fast-paced organization and 100% Remote based environment
Must be able to remain in a stationary position 50% of the time
About our recruitment process:
We don't expect a perfect fit for every requirement we've outlined. If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 2 interviews via Zoom.
A
ccess TeleCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.
Auto-ApplyBilling Specialist
Remote job
Job Description
Billing/Collections Specialist
Billing/Collection Agent
Full Time Billing / Collections Specialist
Full TIME BILLING/COLLECTIONS POSITION AVAILABLE IN FISHKILL, NY
LOOKING FOR A RELIABLE CANDIDATE!!!!!!!
HOURS: 8AM - 4:30PM Monday through Friday
Must be motivated and detail oriented.
Must have a strong background in Medicare, insurance and patient collections as well as all other aspects of billing.
THIS POSITION IS NOT A REMOTE POSITION, PLEASE CONSIDER CAREFULLY
EMAIL RESUME AND SALARY REQUIREMENTS
Job Type: Full-time
Pay: From $18.00 per hour - $25.00 per hour
Specialist, Attendee Registration (Pharma Congress Experience Required)
Remote job
The Specialist, Attendee Experience (Pharma Congress Experience Required) will work closely with the Event Experience Manager to understand the program goals and objectives and lead registration to all assigned programs. The Specialist focuses on attendee management, reporting and client needs outlined by the Event Experience Manager and can work independently. The Specialist works effectively and efficiently with the internal support teams and external clients and complies with the corporate and/or pharmaceutical guidelines.
*Pharma Congress experience is required for this role.
What you will do here:
Follow and build client SOPs as required
Qualify attendee information
Manage hotel accommodations and changes
Maintain meeting database with continual updates/changes
Provide reportable information for your meetings in a timely manner
Meet deadline expectations
Manage all attendee communication. Examples include event invitations, reminders, travel letters, communication emails, and surveys
Provide quality control processes. Examples include Ground Manifest vs. A/D Manifest, Hotel Rooming List vs. M&IW Rooming List, M&IW Rooming List vs. A/D Manifest, HCP reporting clean up
Provide onsite preparation assistance. These services would include, but are not limited to badge layout/production, onsite sign in sheets, onsite reports, registration packet preparation/production, onsite supply preparation/shipment
Assist in website testing
Technical Support and/or Digital Production on virtual events
Research 3rd Party Vendor options and information (dine around grids, gifts/materials, etc.)
Work on complex programs with numerous participant types, complicated web builds, and extensive reporting
Handle issues and challenges onsite and overcoming them by thinking outside the box
Ability to handle a wide range of program types (NSMs, VIP programs, Pharma, etc.)
Act as a lead on limited-service events, including the financial process (budget reconciliation, invoicing, and close-out)
Travel and act as lead Program Manager and Coordinator for meetings that allow only one M&IW staff person onsite (i.e., handle meeting room set-up, A/V, ground, F&B)
Use and develop event registration sites outside of Cvent
Understand, develop, and design mobile event apps, including how to provide customer assistance on the download and use of the app
Clearly and effectively communicate to each vendor the requirements and specifications needed, negotiate cost savings, and manage payment/reconciliation process
Initiate, plan, execute, control, and close out attendee registration projects
Manage meeting profiles and statuses in event software
Create and manage client and internal timelines
Who you will work with:
Reporting to a Manager or Director, Attendee Experience, Event Management Services
Internal team members from multiple departments
External clients and key stakeholders
What we expect:
Details of these areas are shared during interviews and monthly reviews:
Cultural Excellence
Role Level Function
Interpersonal Skillset
What you will bring:
College degree or equivalent experience
Minimum 4+ years of experience in the meetings industry
Proven excellent oral and written communication skills in both internal and client-facing environments
Demonstrated track record of successfully managing multiple projects simultaneously
Registration experience
Extensive knowledge of Cvent: room shares, event payments and discount codes, Cvent OnArrival, sessions, Event in a Box
Knowledge of virtual and hybrid event options
Proficient in Microsoft Office systems (Outlook, Excel, OneNote, Word, and Power Point)
Including mail merges, agenda creation, tables, etc. in Word
Including advanced knowledge of excel (Concatenate, Vlookup, SumProducts, Conditional Formatting, CountIF, etc.)
What we provide:
Competitive salary
Health, Dental, Vision and Life Insurance options
401K plan
Paid holidays
Accrued personal time off for vacation and sick leave
Laptop, additional monitor, and mobile phone
Global Giveback program for volunteer service
Remote Office / Work from home, or option to work in our corporate headquarters located near Milwaukee
Who we are:
M&IW is a global event management firm specializing in virtual, hybrid, and in-person experiences of all shapes and sizes as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil.
M&IW provides a portfolio of management services for meetings, events, incentives, conferences, and tradeshows. Those services include Event Management and Design, Event Sourcing, Attendee Registration and Reporting, Event Technology and Production, Creative Services, Event Marketing and Communications, Gifting and Engagement Strategies, Incentive and Recognition Solutions, Group Air Travel, On-Site Execution and Staffing, and Event Analytics. Our consulting and enterprise services include Technology Implementation and Administration, Meeting Policy, Process and Optimization, Third-party Governance, Executive Dashboards and Analytics, and Sustainability Best Practices and Tracking.
GLOBAL HEADQUARTERS:
10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone ***************
***************************
M&IW associates located throughout the US, UK, Latin America and Asia Pacific Regions
Patient Registration Specialist - Remote
Remote job
Patient Registration Specialist
Hospital Registration and Check In - Remote, work from home
Who We Are
vRS Corporation provides virtual registration services to hospitals and clinics. In a time of shortage of staffing, changing work environments and a desire for work from home jobs, vRS has developed a system that allows medical providers to staff their registration areas through technology and onsite Virtual Interactive and Engagement Workstaions (V.I.E.W.) TM that connect to virtual registration agents working from home. Through video technology we are able to do everything an onsite in person registration specialist would be able to do.
Job Summary
The Patient Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. The Patient Registration Specialist greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters.
What We'll Love About You
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Education Required: High school diploma or equivalent
Experience Preferred: At least 1-2 years prior registration experience
Functional computer skills and comfort using different programs long with computer navigation combined with excellent typing skills.
Ability to multi-task in a fast-paced environment
Ability to work with a large number of people/calls daily and covering urgent requests
Ability to maintain strict confidentiality
Licensure/Certification/Registration CHAA preferred
Why Work Here
Competitive pay & Full Time 40 hours/week
PTO and sick time after 90 days
Individual Coverage Healthcare Reimbursement Arrangement (ICHRA) Healthcare reimbursement program for medical insurance
401k plan
Company-sponsored life insurance with supplemental buy up options
Great co-workers
Remote Work Technical Requirements
Minimum internet bandwidth requirements - Minimum requirements assume that the entire bandwidth will be available and used for the individual working from home. If other users are using the bandwidth, it is the individual's responsibility to ensure these minimum requirements are met for their work use.
25 Mbps download speed
5 Mbps upload speed
Use ***************************** to test speed
RTT (round trip time) 100ms or less to āAWS Workspaces US East (N. Virginia)ā
Please use ************************************************ to test you RTT
Must be able to hardline into your home router. No Wi-Fi connections. If connection distance is more that 12 feet away from home router and network cable, it will need to be special ordered and we will need to know the specific length.
Internet Service Provider (ISP) must be through Coax, DSL, or Fiber connections. No Satellite or wireless via cell phone providers is permitted.
Willing to install necessary authenticator application for multi-factor authentication on your smartphone including Microsoft Authenticator App and Imprivata ID App as well as any others needed based on client access requirements.
Will be required to be on camera for your shift
Remote Work Physical Space Requirements
Employees working remotely are required to maintain a space that is a closed space where people other than the employee will not be accessing the space during working hours and otherwise within the household cannot hear conversations going on between the employee and clients or patients. The employee can not have children or other family members present during work and will need to be able to focus on work 100%.
No PHI or HIPAA data may be printed or written down in home locations. Employees need to utilize electronic resources and system to contain PHI and HIPAA data for security and compliance.
Company-provided computers and equipment may not be used by anyone other than the employee and will need to be secured in a way where others do not have access to the equipment, preferably in a locked office.
Employees need to have a quiet, secure work space that is free from outside noise and distractions while working in order to be able to focus on work and maintain confidentiality.
We are always looking for great people to join our team. If you are passionate about customer service, enjoy working with a fantastic team, and are motivated to make a difference in patients' lives every day, then apply today with vRS!
*******************************************
Eligibility Denial Specialist I
Remote job
Eligibility Denial Specialist I - (914166) Description WHY UT SOUTHWESTERN?With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees.
Ranked as the number 1 hospital in Dallas-Fort Worth according to U.
S.
News & World Report, we invest in you with opportunities for career growth and development to align with your future goals.
Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more.
We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! JOB SUMMARYThe Department of Revenue Cycle at UT Southwestern Medical Center has a new employment opportunity available for the role of Eligibility Denial Specialist I MSP.
This position is responsible for researching basic denied claims based on eligibility to ensure correct payers are billed timely on submitted insurance claims.
The duties for this position will consist of but not limited to the following: Verifying insurance Updating registration Working high volume denial inventory One on one training along with detailed tip sheets Parkland Charity knowledge helpful Shift: Flex-shift from 0600-5:00pm, 8-hours per day Work From Home (WFH): This is a work from home position.
Applicants must live within the state of Texas.
Additional details related to this will be discussed as part of the interview process.
BENEFITSUT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees.
Our benefits are designed to support your overall wellbeing, and include:PPO medical plan, available day one at no cost for full-time employee-only coverage100% coverage for preventive healthcare-no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave BenefitWellness programs Tuition ReimbursementPublic Service Loan Forgiveness (PSLF) Qualified EmployerLearn more about these and other UTSW employee benefits!EXPERIENCE AND EDUCATIONRequiredEducationHigh School Diploma or equivalent and Experience2 years of medical billing, claims processing, and/or insurance eligibility May consider medical billing certifications or graduate degrees in lieu of experience.
JOB DUTIESReview, research and resolve basic denied insurance claims based on eligibility through the billing system, including Medicaid, Medicare, Worker's Compensation, Mental Health payers and third-party payers.
Interpret Explanation of Benefits from insurance companies on denied claims.
Contact payers via website, phone and/or correspondence regarding claims denied for eligibility.
Contact patients and assist with Coordination of Benefits or other coverage denials.
Works in up to two professional billing service areas.
Updates registration and demographic information in at least two hospital billing service areas.
Review and resolve any Visit Filing order changes.
Functions as a liaison between clinical departments and third party payers.
Completes special projects as requested.
Identifies problems and inconsistencies by using management reports; summarizes findings and makes recommendations to resolve billing issues in an effort to maximize collections.
Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
Performs other duties as assigned.
SECURITY AND EEO STATEMENTSecurityThis position is security-sensitive and subject to Texas Education Code 51.
215, which authorizes UT Southwestern to obtain criminal history record information.
EEOUT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community.
As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.
Primary Location: Texas-Dallas-5323 Harry Hines BlvdWork Locations: 5323 Harry Hines Blvd 5323 Harry Hines Blvd Dallas 75390Job: Insurance/BillingOrganization: 713007 - MG Rev Cyc Follow UpSchedule: Full-time Shift: Day JobEmployee Status: RegularJob Type: StandardJob Level: Individual ContributorJob Posting: Dec 24, 2025, 9:13:23 PM
Auto-ApplyHead Start Eligibility Specialist
Remote job
Job Description
The Eligibility Specialist will work as part of a team of Eligibility Specialists who, in collaboration with the ERSEA Manager and ERSEA Coordinator, will support all aspects of the recruitment and application process to identify eligible families and ensure full enrollment for the Head Start and Early Head Start programs.
About the Mid-America Regional Council
MARC, the association of local governments and metropolitan planning organization for the bistate Kansas City region, promotes and supports cooperation on regional issues, including transportation, the environment, our workforce and economy, aging services, community development, quality early learning, public safety communications and emergency services. MARC has a collaborative work environment with a culture based on integrity, innovation, diversity and inclusion, excellence in performance and service leadership.
About this position
This position is responsible for assisting in the scheduling process and completing the Head Start/Head Start application process with all prospective families to assess eligibility and provide appropriate community resources or referrals as needed. Eligibility Specialist will keep detailed, accurate records of each application using the ChildPlus database system.
What you'll do
Support the scheduling process for applications of prospective new families.
Support clients and/or collaborate with site staff as needed during the documentation gathering phase. This may include sharing a list of relevant items to bring and/or answering questions through multiple modes of communication prior to the application appointment.
Review all information provided by families prior to appointments.
Contact clients at a minimum within one business day prior to confirm intake appointments, answer questions, and assist with changes in scheduling preferences.
Provide an individualized face-to-face interview application with clients.
Treat clients with compassion, respect, and dignity to provide the highest customer service experience throughout the process.
Promote a consistent exchange of information in a professional manner while maintaining confidentiality during application appointments and phone calls.
Provide resources and referrals to prospective families as needed throughout the application process.
Maintain the highest attention to detail during the data entry and full completion of each application to ensure precise recordkeeping and reporting information in accordance to MARC Head Start policies & procedures.
Complete all MARC Head Start paperwork with the client during the application appointment to ensure a smooth transition to designated programming.
Use the information gathered to determine whether a family is eligible for Head Start or Early Head Start services and support the family in identifying which location best fits their needs.
Make corrections as needed based on feedback provided by the Eligibility Coordinator/ERSEA Manager within the required timelines.
Attend and participate in MARC Head Start staff meetings and other internal collaborations.
Participate in community events and any required training provided by MARC.
Maintain a thorough knowledge and understanding of Head Start Performance Standards, the Head Start Act and related regulations regarding Eligibility.
Maintain knowledge and awareness of all MARC Head Start program options and site-based details within Clay, Jackson and Platte counties to provide an overview for clients seeking assistance to locate the best fit for their specific needs.
Other related duties as needed.
About you Skills you'll need
Ability to communicate effectively and respectfully (verbally, in writing and non-verbally) with a wide range of constituents and diverse populations, including diverse socio-economic, ability/disability, rural/urban, racial, ethnic, age, gender, family make-up and education levels.
Demonstrated problem solving skills.
Ability to work with diverse constituencies in a professional manner.
Ability to work in a multicultural environment.
Strong organizational skills.
Displays thoroughness and attention to detail as evidenced through prior experience.
Ability to set priorities, organize time efficiently and handle multiple demands.
Interpersonal skills necessary to effectively interact with internal staff and outside organizations to successfully present information, respond to general questions, and consult with others.
Manage own time, priorities, and resources to achieve goals.
Diligently attend to details and pursues quality in accomplishing tasks.
Listen to others and communicates in an effective manner.
Focuses on results and desired outcomes and how best to achieve them to get the job done.
Ensures that work is complete and accurate; independently follows up with others to ensure that agreements and commitments have been fulfilled.
Basic requirements
Minimum of high school diploma / GED is required.
Bachelor's degree in a human service field such as early childhood education, family services, or social work preferred.
Experience working with computers, including Microsoft Office applications is required.
Experience in Head Start is strongly preferred.
Experience with the ChildPlus database is strongly preferred.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Occasional need to lift typical office items, including small furniture, some equipment, boxes, etc.
May be required to lift up to 20 pounds.
Travel by car, bus, airplane or train may also be required associated with attendance at conferences, meetings and other duties carried out at distant locations in and out of state and in some cases where some overnight travel may be required.
Noise level in work environment may be moderate to loud.
Must be available, as requested, for a variety of evening and weekend meetings as well as social and community events.
Salary and benefits
Starting salary for this position is from $46,000 to $50,000 per year, depending upon qualifications. MARC offers an attractive team-oriented work environment along with a competitive fringe benefit package. MARC offers employees flexibility to work remotely for up to two days per work week.
Medical Billing & Eligibility Specialist
Remote job
Job DescriptionBenefits:
401(k)
401(k) matching
Competitive salary
Health insurance
Paid time off
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Job Summary
We are seeking a Medical Biller to join our team! As a Medical Biller, you will be working closely with clients to answer questions related to billing, processing all forms needed for insurance billing purposes, and collecting necessary documentation from clients. You will also assist other Medical Billers with follow-up inquiries to clients, communicate with physicians' offices and hospitals to obtain records, and accurately record patient information. The ideal candidate has excellent attention to detail, strong customer service skills, and is comfortable spending much of the day on the phone. Experience with Mental Health Billing required. Experience with Advanced MD Required
Responsibilities
Checking Eligibility daily on insurance panels
Assist clients with processing insurance claims through both private insurance and Medicaid/Medicare
Note and process all necessary forms from the insurance
Assist patients in navigating the billing and insurance landscape, including collecting all necessary forms and signatures
Work with doctors offices to obtain charge information and billing details
Enter all billing and payment information into the system properly and without errors
Follow up with clients and payments, as needed
Answer phones, assist clients with questions, take messages, and screen calls
Maintains the highest level of confidentiality
Qualifications
Strong customer service skills
Previous experience with medical coding or billing desired
Strong organization skills
Excellent attention to detail
This is a remote position.
Insurance Verification Specialist (Remote)
Remote job
At Globe Life we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to Make Tomorrow Better.
Role Overview:
Could you be our next Insurance Verification Specialist? Globe Life is looking for an Insurance Verification Specialist to join the team!
In this role, you will verify life and health insurance applications directly with potential customers. This is a vital part of our Company's New Business and Underwriting process. The information you verify and gather directly affects whether the Company will decline or issue a policy.
This is a remote / work-from-home position. We have full-time & part-time positions available.
What You Will Do:
Make outbound calls to potential customers to verify and document required information to finalize applications for underwriting assessment.
Use the Quality Assurance database and conduct appropriate assessments on what additional customer information or verification is needed.
Clearly explain the application process to potential customers.
Accurately complete additional paperwork as needed.
Maintain appropriate levels of communication with management regarding actions taken within the Quality Assurance database.
Transfer calls to the appropriate department as needed.
Successfully meet the minimum expectation for departmental key performance indicators (K.P.I's).
What You Can Bring:
Minimum typing requirement of 35 wpm.
Excellent oral and written communication.
Superior customer service skills required - friendly, efficient, good listener.
Proficient use of the computer, keyboard functions, and Microsoft Office.
Ability to multitask and work under pressure.
Knowledge of medical terminology and spelling is a plus.
Excellent organization and time management skills.
Must be detail-oriented.
Have a desire to learn and grow within the Company.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full-time and/or part-time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've created a benefits package for full-time, eligible employees that helps to ensure that you don't just work, but thrive at Globe Life:
Competitive compensation is designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including a company-matched 401 (k) and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
Health Insurance Verification Specialist (Remote-Wisconsin)
Remote job
Health Insurance Verification Specialist | Atos Medical-US | New Berlin, WI
This position is remote but requires you to be commutable to New Berlin, WI for orientation and training/employee events as needed.
Join a growing company with a strong purpose!
Do you want to make a difference for people breathing, speaking and living with a neck stoma? At Atos Medical, our people are the strength and key to our on-going success. We create the best customer experience and thereby successful business through our 1200 skilled and engaged employees worldwide.
About Atos Medical
Atos Medical is a specialized medical device company and the clear market and technology leader for voice and pulmonary rehabilitation for cancer patients who have lost their voice box. We design, manufacture, and sell our entire core portfolio directly to leading institutions, health care professionals and patients. We believe everyone should have the right to speak, also after their cancer. That's why we are committed to giving a voice to people who breathe through a stoma, with design solutions and technologies built on decades of experience and a deep understanding of our users.
Atos Medical has an immediate opening for a Health Insurance Verification Specialist in the Insurance Department.
Summary
The Health Insurance Verification Specialist will support Atos Medical's mission to provide a better quality of life for laryngectomy customers by assisting with the attainment of our products through the insurance verification process and reimbursement cycle. A successful Health Insurance Verification Specialist in our company uses client information and insurance management knowledge to perform insurance verifications, authorizations, pre-certifications, and negotiations. The Health Insurance Verification Specialist will analyze and offer advice to our customers regarding insurance matters to ensure a smooth order process workflow. They will also interact and advise our internal team members on schedules, decisions, and potential issues from the Insurance payers.
Essential Functions
Act as an advocate for our customers in relation to insurance benefit verification.
Obtain and secure authorization, or pre-certifications required for patients to acquire Atos Medical products.
Verifies the accuracy and completeness of patient account information.
Ensures information obtained is complete and accurate, applying acquired knowledge of Medicare, Medicaid, and third party payer requirements/on-line eligibility systems.
Contacts insurance carriers to obtain benefit coverage, policy limitations, authorization/notification, and pre-certifications for customers. Follows up with physician offices, customers and third-party payers to complete the pre-certification process.
Requests medical documentation from providers not limited to nurse case reviewers and clinical staff to build on claims for medical necessity.
Collaborates with internal departments to provide account status updates, coordinate the resolution of issues, and appeal denied authorizations.
Answer incoming calls from insurance companies and customers and about the insurance verification process using appropriate customer service skills and in a professional, knowledgeable, and courteous manner.
Educates customers, staff and providers regarding referral and authorization requirements, payer coverage, eligibility guidelines, documentation requirements, and insurance related changes or trends.
Verifies that all products that require prior authorizations are complete. Updates customers and customer support team on status. Assists in coordinating peer to peer if required by insurance payer.
Notifies patient accounts staff/patients of insurance coverage lapses, and self-pay patient status. May notify customer support team if authorization/certification is denied.
Maintains knowledge of and reference materials of the following: Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization and a list of current accepted insurance plans.
Inquire about gap exception waiver from out of network insurance payers.
Educate medical case reviewers at Insurance Companies about diagnosis and medical necessity of Atos Medical products.
Obtaining single case agreements when requesting an initial authorization with out of network providers. This process may entail the negotiation of pricing and fees and will require knowledge of internal fee schedules, out of network benefits, and claims information.
Complete all Insurance Escalation requests as assigned and within department guidelines for turn around time.
Maintains reference materials for Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization and a list of current accepted insurance plans.
Other duties as assigned by the management team.
Basic Qualifications
High School Diploma or G.E.D
Experience in customer service in a health care related industry.
Preferred Qualifications
2+ years of experience with medical insurance verification background
Licenses/Certifications: Medical coding and billing certifications preferred
Experience with following software preferred: Salesforce, SAP, Brightree, Adobe Acrobat
Knowledge Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization and a list of current accepted insurance plans.
Additional Benefits
Flexible work schedules with summer hours
Market-aligned pay
401k dollar-for-dollar matching up to 6% with immediate vesting
Comprehensive benefit plan offers
Flexible Spending Account (FSA)
Health Savings Account (HSA) with employer contributions
Life Insurance, Short-term and Long-term Disability
Paid Paternity Leave
Volunteer time off
Employee Assistance Program
Wellness Resources
Training and Development
Tuition Reimbursement
Atos Medical, Inc. is an Equal Opportunity/Affirmative Action Employer. Our Affirmative Action Plan is available upon request at ************. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Equal Opportunity Employer Veterans/Disabled. To request reasonable accommodation to participate in the job application, please contact ************.
Founded in 1986, Atos Medical is the global leader in laryngectomy care as well as a leading developer and manufacturer of tracheostomy products. We are passionate about making life easier for people living with a neck stoma, and we achieve this by providing personalized care and innovative solutions through our brands Provox , Provox Life⢠and Tracoe.
We know that great customer experience involves more than first-rate product development, which is why clinical research and education of both professionals and patients are integral parts of our business.
Our roots are Swedish but today we are a global organization made up of about 1400 dedicated employees and our products are distributed to more than 90 countries. As we continue to grow, we remain committed to our purpose of improving the lives of people living with a neck stoma.
Since 2021, Atos Medical is the Voice and Respiratory Care division of Coloplast A/S
56326
#LI-AT
Remote Medical Billing Specialist FT/PT
Remote job
The Medical Billing Specialist is responsible for accurately coding fertility diagnostic ,treatment services and surgical procedures, submitting insurance claims, and managing the billing process for a fertility practice or healthcare facility. They ensure compliance with healthcare regulations and maximize revenue by optimizing reimbursement.
General Summary of Duties:
Responsible for gathering charge information, coding, entering into data base
complete billing process and distributing billing information. Responsible for
processing and filing insurance claims and assists patients in completing
insurance forms.
Essential Functions:
o Prepare and submit insurance claims accurately and in a timely manner.
o Verify patient insurance coverage and eligibility for fertility services( treatments and surgical procedures).
o Review and address coding-related denials and discrepancies.
o Researches all information needed to complete billing process including getting charge information from physicians.
o Assists in the processing of insurance claims
o Processes all insurance provider's correspondence, signature, and insurance forms.
o Assists patients in completing all necessary forms, to include payment arrangements made with patients. Answers patient questions and concerns.
o Keys charge information into entry program and produces billing.
o Processes and distributes copies of billings according to clinic policies.
o Records payments for entry into billing system.
o Follows-up with insurance companies and ensures claims are paid/processed.
o Resubmits insurance claims that have received no response or are not on file.
o Works with other staff to follow-up on accounts until zero balance.
o Assists error resolution.
o Maintains required billing records, reports, files.
o Research return mail.
o Maintains strictest confidentiality.
o Other duties as assigned
o Identify opportunities to optimize revenue through accurate coding and billing practices.
o Assist in developing strategies to increase reimbursement rates and reduce claim denials.
Benefits:
Offers nationally competitive compensation and benefits. Our benefits program provides a comprehensive array of services to our employees including, but not limited to health insurance (Primarily covered by the company), paid time off, retirement contributions (401k), & flexible spending account