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Registration specialist skills for your resume and career

Updated January 8, 2025
5 min read
Registration specialist example skills
Below we've compiled a list of the most critical registration specialist skills. We ranked the top skills for registration specialists based on the percentage of resumes they appeared on. For example, 24.8% of registration specialist resumes contained patients as a skill. Continue reading to find out what skills a registration specialist needs to be successful in the workplace.

15 registration specialist skills for your resume and career

1. Patients

Here's how registration specialists use patients:
  • Attained and authenticated patient insurance information, counsel patients on changes in insurance policies, verify patient demographics.
  • Collected and entered all necessary demographic, clinical, billing and insurance information from patients or responsible party.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how registration specialists use customer service:
  • Provide excellent customer service and communication skills by cordially, professionally, and effectively interacting with a variety of patients.
  • Provided continuous support for modification and troubleshooting of proprietary software applications and developed strategies to increase customer service excellence.

3. Medical Terminology

Here's how registration specialists use medical terminology:
  • Maintain knowledge of revenue cycle operations, third party reimbursement and medical terminology.
  • Performed secretarial duties, utilizing knowledge of medical terminology and hospital procedures.

4. Patient Registration

Patient registration means a complex system that needs an acceptable and considerable level of preliminary data input for a patient, including collecting patients' demographic data, getting patients' contact and personal information, and getting the patient's health history.

Here's how registration specialists use patient registration:
  • Acted as primary liaison to ambulatory management regarding staff performance, ensuring accuracy and best practices throughout patient registration.
  • Reviewed patient registrations at clinic sites to ensure accuracy of billing documentation and maintain optimal front desk operational flow.

5. Insurance Verification

Here's how registration specialists use insurance verification:
  • Determined benefit level, coordination of benefits, coinsurance amounts for hospital and clinic services using knowledge of insurance verification.
  • Performed insurance verification and authorization for all levels of services for outpatient, inpatient and partial hospitalization.

6. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how registration specialists use data entry:
  • Exceeded company requirements for quality and quantity of reporting standards in data entry projects.
  • Handled data entry of student information, managed files and maintained confidentiality.

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7. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how registration specialists use patient care:
  • Verify Insurance Set Appointments Ensure mandatory forms are complete Collect all copay Follow Up with patient care Records Management Jacksonville FL Jacksonville
  • Maintained conducive relationships with patients, physicians, UTMB staff, and other agencies to help ensure quality patient care.

8. Insurance Eligibility

Here's how registration specialists use insurance eligibility:
  • Register and checked-in patients for procedures by verifying patient demographic information and verifying insurance eligibility utilizing the EPIC computer software system.
  • Verify demographic and insurance information with patient scheduled for procedures and appointments as well as insurance eligibility verification with insurance provider.

9. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how registration specialists use phone calls:
  • Perform clerical duties including: promptly answering phone calls, responding to the patient/nurse call system, and arranging patient transportation.
  • Performed routine clerical duties related to the registration of patients telephone calls, financial chart maintenance and distribution procedures.

10. Computer System

Here's how registration specialists use computer system:
  • Gathered all patient demographic data required in the Hospital Information System computer system during patient interviews.
  • Interviewed Patients & Patient representatives and entered information required of admission into computer system.

11. HIPAA

Here's how registration specialists use hipaa:
  • Entered patient information and verified information according to HIPAA regulations.
  • Provide HIPAA privacy policy and other related registration information.

12. Medicaid

Here's how registration specialists use medicaid:
  • Referred self-pay, patients with limited or exhausted benefits to the in-house Medicaid Eligibility representative to determine eligibility.
  • Job entailed becoming familiar with medical insurance carriers, which included Medicaid and Medicare programs.

13. Insurance Coverage

Here's how registration specialists use insurance coverage:
  • Enter accurate patient demographics and insurance information into the patient management system, verifying medical insurance coverage when applicable.
  • Initiate and maintain ongoing communication with facilities to ensure timely, accurate receipt of patient insurance coverage information.

14. Patient Appointments

Here's how registration specialists use patient appointments:
  • Scheduled patient appointments and luncheons for physicians with pharmaceutical representatives.
  • Schedule patient appointments according to the established guidelines.

15. Home Health

Here's how registration specialists use home health:
  • Coordinated home health services for home health needs, durable medical equipment, and home infusion therapy services.
  • Coordinate home health care for over 25 health insurances across the United States.
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List of registration specialist skills to add to your resume

The most important skills for a registration specialist resume and required skills for a registration specialist to have include:

  • Patients
  • Customer Service
  • Medical Terminology
  • Patient Registration
  • Insurance Verification
  • Data Entry
  • Patient Care
  • Insurance Eligibility
  • Phone Calls
  • Computer System
  • HIPAA
  • Medicaid
  • Insurance Coverage
  • Patient Appointments
  • Home Health
  • Insurance Benefits
  • Compassion
  • CPT
  • Front Desk
  • Registration Process
  • Surgery
  • Insurance Cards
  • Outpatient Services
  • Excellent Interpersonal
  • Health Insurance
  • Medical Insurance
  • Emergency Room
  • Consent Forms
  • Financial Assistance
  • Outbound Calls
  • EMR
  • Payment Arrangements
  • Radiology
  • Appointment Scheduling
  • Hospital Policies
  • Patient Accounts
  • ICD-9
  • Patient Payments
  • Patient Charts
  • Patient Data
  • Patient Confidentiality
  • Telephone Calls
  • Hippa
  • Inbound Calls
  • Pre-Register
  • Cerner
  • Administrative Functions
  • Billing Purposes
  • Medical Charts

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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