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Rehab office coordinator entry level jobs

- 38 jobs
  • Patient Services Representative

    The Advent School 3.8company rating

    Columbus, OH

    Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us. Now Hiring: Patient Services Representative Location: Easton, OH (with occasional support at nearby clinics) Be the welcoming face that sets the tone for a patient's entire experience at ADVENT. As a Patient Services Representative, you'll play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey. What You'll Do: Greet patients warmly and check them in using our Electronic Health Record (EHR) system Coordinate and order sleep study devices and upload reports into the system Review upcoming schedules to confirm insurance and patient documentation are complete Schedule appointments and manage patient flow for a smooth clinic experience Answer incoming calls and provide overflow support to the call center as needed Open and close the clinic following established protocols Ensure proper documentation, process payments, and support daily clinic operations Order medical supplies and pharmaceuticals as needed Room patients Safety and sanitation of clinic What You Bring: Previous experience in a medical or healthcare setting preferred Strong time management skills and the ability to multitask effectively Experience working with performance-based goals or metrics A customer-first mindset and excellent communication skills Tech-savvy with experience in Microsoft Office and Electronic Health Records High attention to detail and accuracy A problem-solver who thrives in a fast-paced environment A positive, team-oriented attitude and strong work ethic Valid driver license Why Choose ADVENT: 16+ days PTO (prorated first year) + paid holidays Health, dental, and vision coverage with employer-paid HRA 401k match & life insurance A culture that values solutions and encourages growth This is a 32-40 hour full time flex position Schedule: Monday & Wednesday: 8am-4:30pm Tuesday & Thursday: 8am-5:30pm Friday: 8am-2:30pm Explore more at ADVENT Careers Salary Description $16.28 - $20.35 per hour
    $16.3-20.4 hourly 6d ago
  • Distribution Scheduler

    Berger Transfer & Storage 4.3company rating

    Columbus, OH

    Salary Description Up to $25/ hour
    $25 hourly 18d ago
  • Patient Dining Associate

    Ohiohealth 4.3company rating

    Columbus, OH

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** Responsible for working at an OhioHealth care site to provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature. **Responsibilities And Duties:** 35% Responsible for patient satisfaction to include completing patient meal orders, assembling, distributing and retrieval of meal trays in a timely manner. Maintains clear and accurate communications at all times with dietitians, nursing and all OhioHealth associates. 30% Professionally interacts with patients, visitors and associates to meet or exceed preset service standards. 15% Cleaning and stocking work stations, pods, kitchen areas as assigned. 10% Using the computer software systems in department/hospital, enter preferences, print reports, labels for nourishments, and diet order change sheets. 10% Prepares and delivers nourishments, floor stocks, late trays and records temperatures of unit refrigerators. May be assigned to assist in other areas of the department as needed. **Minimum Qualifications:** No Degree or Diploma **Additional Job Description:** **Work Shift:** Variable **Scheduled Weekly Hours :** 20 **Department** Nutrition Services Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $30k-33k yearly est. 60d+ ago
  • Cancer Patient Scheduler

    Columbus Oncology & Hematology

    Columbus, OH

    Columbus Oncology is looking for a full-time experienced Cancer Patient Scheduler to join our team! This position offers the benefits of no weekends, no evenings, and paid time off for holidays. Our practice offers a culture that is focused on patients and employees, and we strive to provide our staff with work/life balance. We foster an environment that is supportive, positive and focuses on teamwork. We offer competitive salaries, a comprehensive employee benefits package, free on-site parking, and a regular schedule of 8:30a-5:00p. Job Duties: Scheduling patient appointments and treatments internally Working collaboratively with external health care partners to schedule appointments for procedures, imaging and other services. Providing courteous, professional and efficient service to our patients. Addressing patient concerns and inquires in an Professional and Empathetic manner. Participate in training sessions to stay informed about changes in healthcare policies, procedures and regulations Ability to work in a fast-paced environment. Requirements: Previous experience in a relevant healthcare environment - scheduling medical office visits, treatments, imaging and other services. NextGen experience preferred. Polite demeanor and client service skills Ability to manage multiple priorities well and follow-through Strong attention to detail Columbus Oncology Associates is an Equal Opportunity Employer and proudly a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
    $30k-55k yearly est. Auto-Apply 60d+ ago
  • Scheduling Coordinator

    Visiting Angels 4.4company rating

    Columbus, OH

    Scheduling Coordinator - Senior Home Care Position Type: Full-Time, in person Compensation: $52,000 - $58,000/yr. Plus bonuses, commission, benefits, and PTO The Scheduling Coordinator plays a vital role in ensuring clients receive consistent, high-quality care by managing and maintaining caregiver schedules. This role requires balancing client needs, caregiver availability, and agency policies to create seamless care experiences. The Scheduling Coordinator is the primary point of contact for caregivers regarding assignments and scheduling, while also supporting clients and families with timely communication and schedule adjustments. Key Responsibilities 1. Scheduling & Coordination Develop, maintain, and update caregiver schedules to ensure all client needs are met. Match caregivers with clients based on skills, experience, location, and client preferences. Ensure continuity of care by minimizing changes in caregiver assignments whenever possible. Adjust schedules promptly in response to call-offs, client changes, or emergencies. Track caregiver availability, preferences, and restrictions in scheduling software. 2. Communication & Support Act as the main liaison for caregivers regarding schedules, shift confirmations, and changes. Communicate promptly with clients and families regarding any changes in caregiver schedules. Provide professional, courteous, and compassionate customer service to clients, families, and staff. Collaborate closely with the team to ensure client care plans are fully supported. 3. Documentation & Compliance Maintain accurate and up-to-date schedules in agency systems. Ensure compliance with state, federal, and Visiting Angels policies regarding caregiver assignments. Document caregiver call-offs, tardiness, or availability changes for performance records. Assist with timesheet and payroll verification by confirming shifts worked. 4. Team Support Work closely with recruiters and HR to understand caregiver staffing levels and availability. Provide feedback to management regarding caregiver performance or recurring scheduling issues. Participate in after-hours or on-call scheduling rotation, if required. Qualifications Experience: Previous experience in scheduling, staffing coordination, or office administration preferred. Experience in home care, healthcare, or senior services strongly preferred. Skills: Strong organizational and multitasking abilities. Excellent communication and interpersonal skills (both verbal and written). Proficient in scheduling software, Wellsky (formerly ClearCare), and basic computer applications. Ability to remain calm under pressure and resolve scheduling conflicts quickly. Compassionate, patient, and professional demeanor when working with seniors and caregivers. Working Conditions Standard office environment with frequent phone and computer use. May require participation in after-hours on-call scheduling rotation. Fast-paced environment requiring quick decision-making and adaptability. Remote days are available. Why Join Visiting Angels? At Visiting Angels, we are dedicated to providing compassionate, professional home care that helps seniors live safely and independently. As a Scheduling Coordinator, you will play a critical role in making sure every client receives the right care, from the right caregiver, at the right time. Join a supportive team where your organizational skills directly improve the lives of families in our community.
    $52k-58k yearly Auto-Apply 60d+ ago
  • Medical Nutrition Coordinator

    TCH Group, LLC 2.9company rating

    Westerville, OH

    This employee performs patient followup, generally responsible for the evaluation of patient adherence to physician orders. Job Responsibilities: Provides patient education as an intricate part of the patient care activity, according to the patient need and policy Performs complete and professional patient assessments in accordance with policies and procedures Maintains current knowledge of enteral home care techniques and relevant enteral therapy concepts Represents the company through professional personal appearance, patient care activities, and content of written reports Gathers necessary information from referral source to ensure insurance coverage of each enteral patient Follows up on necessary paperwork to ensure payment for services rendered Maintains patient records in complete and organized manner in compliance with accreditation standards Drives to admit, deliver, and pick up such items as enteral formula, feeding pump(s), IV poles, and/or related feeding supplies to patients' home or place of business Provide patient care, treatment, and service in a continuous and coordinate manner in settings appropriate to meet patient needs Promote safe, effective patient and organizational environments, as well as feeding equipment use Participate in on-going education that includes in-services, training, and other activities to maintain and improve individual competence
    $36k-56k yearly est. 2d ago
  • Medical Nutrition Coordinator

    Carsonvalleyhealth

    Westerville, OH

    This employee performs patient followup, generally responsible for the evaluation of patient adherence to physician orders. Job Responsibilities: Provides patient education as an intricate part of the patient care activity, according to the patient need and policy Performs complete and professional patient assessments in accordance with policies and procedures Maintains current knowledge of enteral home care techniques and relevant enteral therapy concepts Represents the company through professional personal appearance, patient care activities, and content of written reports Gathers necessary information from referral source to ensure insurance coverage of each enteral patient Follows up on necessary paperwork to ensure payment for services rendered Maintains patient records in complete and organized manner in compliance with accreditation standards Drives to admit, deliver, and pick up such items as enteral formula, feeding pump(s), IV poles, and/or related feeding supplies to patients' home or place of business Provide patient care, treatment, and service in a continuous and coordinate manner in settings appropriate to meet patient needs Promote safe, effective patient and organizational environments, as well as feeding equipment use Participate in on-going education that includes in-services, training, and other activities to maintain and improve individual competence
    $34k-56k yearly est. 2d ago
  • PATIENT CARE REPRESENTATIVE

    Heart of Ohio Family Hea Lth Centers 3.0company rating

    Columbus, OH

    Functions as a liaison between patients and health care providers or agencies in assisting, organizing, coordinating, and providing Outreach and Enrollment Assistance to the uninsured which includes what's available in the Marketplace and Medicaid Expansion. Interpreting a foreign language into English and English into a foreign language to facilitate the health care service (if applicable). Reports to : Operations Supervisor Supervises : No Dress Requirement : Business casual or scrubs in accordance with Heart of Ohio Family Health Center's dress code policy Work Schedule : F/T Monday through Friday during standard business hours but will include some evenings and weekends as well. Times are subject to change due to business necessity Non-Exempt Job Duties : Essentials considered to the successful performance of this position: Collects and evaluates information about a patient regarding opportunities to assist in achieving patient/family healthcare coverage needs Conduct public education activities to raise awareness about Ohio's Healthcare Marketplace, health insurance coverage options, and Medicaid Expansion Contact and secure community presentation locations and recruitment of participants Provide information in a fair, accurate and impartial manner that is culturally appropriate Educates patient's regarding what is offered based on the needs of the patient Researches, and informs and patients about the health care options available Accurately and ethically interprets spoken foreign languages into English and English into a foreign language (if applicable) Accurately translates written foreign languages into English and English into a foreign language, as assigned (if applicable) Accurately, clearly and efficiently documents actions taken and activities performed Other related duties as assigned Job Qualifications (Experience, Knowledge, Skills and Abilities) Willingness to work with all cultural and socioeconomic groups without judgment or bias Demonstrates ability to cooperatively work/mediate with all age groups and family groups Compliance with the HIPAA law and regulation; ability to confidentially retain information, passing only necessary information to those needed to perform their duty Demonstrated ability to accurately and clearly translate, verbal and written, a foreign language into English and English into a foreign language Ability to work with minimal supervision and exercise sound independent judgment Strong verbal and written communication skills Preferred holder of interpreting certificate (if applicable) Some experience in community relations/education and public presentation preferred Experience in or with community healthcare a plus Must be able to work independently as well as with a team Reliable transportation a must Demonstrates competency in working sensitively and respectfully with people of various cultures and social status Knowledge of federal, state and local laws and regulations about health care. Ability to communicate (orally and in writing) in a professional manner Ability to maintain an established work schedule to ensure dependability and accuracy of work quality Equipment Operated : Telephone & Fax Computer & Printer Scanner Calculator Other office and medical equipment as assigned Facility Environment : Heart of Ohio Family Health operates in multiple locations, in the Columbus, OH area. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All clinical facilities are ADA compliant. Physical Demands and Requirements : these may be modified to accurately perform the essential functions of the position: Mobility = ability to easily move without assistance Bending = occasional bending from the waist and knees Reaching = occasional reaching no higher than normal arm stretch Lifting/Carry = ability to lift and carry a normal stack of documents and/or files Pushing/Pulling = ability to push or pull a normal office environment Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly Hearing = ability to accurately hear and react to the normal tone of a person's voice Visual = ability to safely and accurately see and react to factors and objects in a normal setting Speaking = ability to pronounce words clearly to be understood by another individual
    $32k-37k yearly est. Auto-Apply 60d+ ago
  • Referral Coordinator

    Lower Lights Health 3.3company rating

    Columbus, OH

    ABOUT LLCHC Lower Lights Christian Health Center (LLCHC) transforms the overall health of Central Ohio, serving one individual at a time. We are focused on whole-person wellness, available to ALL in Central Ohio who need it, regardless of ability to pay! In 2019 alone, we served over 12,000 patients - with 40% being uninsured - and totaled 50,000+ medical encounters! Operating out of seven locations, we offer medical care (primary care, dental, vision, OB/GYN, telehealth), behavioral health care, 340B pharmacy, nutritional assistance programs, and more. Working hours are Monday - Friday with occasional Saturday morning coverage. SUMMARY: The primary purpose of this position is to schedule specialty tests, procedures and specialists consult visits. This should be done in an organized fashion. Attention to detail and follow-up are a must. ESSENTIAL JOB RESPONSIBILITIES: RESPONSIBILITY 1. Scheduling Appointments * To promptly assist providers and patients in accessing needed specialty appointments and tests. * To perform any necessary insurance authorizations for needed appointments and tests outside of LLCHC. * To concisely and accurately document efforts to make ordered appointments and to inform patients of appointments. * To communicate with the provider and document in the chart the status of appointments. * Maintain Referral tracking spreadsheet. * To complete Prior Authorizations with Payers, when needed. RESPONSIBILITY 2. Other LLCHC Responsibilities * To be crossed trained in the assimilation, distribution, and copying of requested medical records for LLCHC patients. Also the storage and filing of inactive medical records. * To back up the front office by helping with answering the phones and patients in the office at high volume times. * To be cross trained to fill in if needed in the front office checking patients in and out. * Possesses the ability to prioritize and organize daily work. * Demonstrates the ability to communicate effectively with the medical staff, front office staff, patients and other medical offices. * Demonstrates knowledge of office safety and an ability to keep the business office clean, organized and a safe environment for all. Working under stressful conditions as well as irregular hours may be required. This job description is intended to describe the general content of and requirements for the performance of this job. It is not to be considered an exhaustive statement of duties, responsibilities or requirements. BENEFITS AND PERKS * Health benefits including medical, vision, dental, life, disability * Generous Paid Time Off * 10 Paid Holidays * Student loan forgiveness opportunities * Employee Assistance Program (EAP) with access to various consultants * 3% match toward retirement fund * And more! LIVING OUR VALUES You are mission-oriented and passionate about living out your purpose. You play an active role in responding to the needs of the community and organization. You work well alongside your teammates and use your time and resources effectively. You challenge yourself to grow personally and professionally. You embrace diversity and enjoy providing your customers with excellent treatment and compassion.
    $28k-34k yearly est. 18d ago
  • Patient Services Representative I

    Columbus Arthritis Center

    Columbus, OH

    Columbus Arthritis Center is one of the largest Rheumatology practices in Ohio, and we are expanding to the East side of Columbus. Our mission is to provide exceptional and compassionate healthcare to every patient we can. We are dedicated to creating a welcoming environment where patients are respected and supported in their healthcare journey. We are also dedicated to fostering an environment where each employee is valued, empowered, and encouraged to grow personally and professionally. Every employee is valued and considered an integral part of our success. Columbus Arthritis Center is looking for a full-time Medical Receptionist to join our Patient Services Team. This is a Monday - Friday, daytime position. This position is responsible for patient scheduling/re-scheduling, facilitating patient flow by notifying providers of patients' arrival, and greeting all patients and visitors to the Practice. Core Values and Objectives Attendance & Punctuality Reliability/Dependability Communication Skills Judgment & Decision-Making Initiative & Flexibility Cooperation & Teamwork Competencies Knowledge of position Quality of work Customer Service Positive attitude and professionalism To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The functions listed below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Essential Functions Greets and assists patients and visitors in a courteous and professional manner Provides friendly, compassionate, and patient-centered customer service Schedules patient appointments accurately and efficiently utilizing the NextGen system Verifies and ensures completeness of patient registration documentation Verifies and enters patient demographic information into the NextGen system Notifies clinical staff of patient arrivals Collects payments from patients, post amounts, and balance drawer at the end of the day Open and close the office and all duties associated with that function Respect patients' right to privacy and confidentiality (HIPAA). Communicate effectively through verbal and written interactions so that the receiver understands the information Ability to follow Physician's orders (oral and written) Provides friendly, compassionate, and patient-centered customer service Addresses patient inquiries, concerns, and needs with empathy and compassion Communicate cordially with other staff to ensure efforts are coordinated and a high-quality service is provided Show appropriate compassion through communication. Ability to speak clearly and concisely Reports for work on time Adhere to the established work hours and break times Relocate up to 25 lbs. Write with a pen or pencil Key/type (i.e., use a computer) Maintain an orderly and professional working atmosphere Abide by Columbus Arthritis Center policies Physical Demands/Working Conditions Associate will be required to work for extended periods at a computer Associate will be sitting and or standing for prolonged periods of time Other Duties This job description is not all-inclusive regarding the activities, tasks, duties, or responsibilities required of the associate in this job. Tasks, duties, and responsibilities may change at any time, with or without notice.
    $28k-34k yearly est. 55d ago
  • ASSURE Patient Specialist- Columbus, OH (Per diem)

    Kestra Medical Technologies

    Columbus, OH

    The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra's solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings. This is a paid per fitting position. * URGENT NEED FOR DAYTIME AVAILABILITY/FLEXIBILITY * ESSENTIAL DUTIES * Act as a contractor ASSURE Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra. * Ability to provide instruction and instill confidence in Assure patients with demonstrated patient care skills * Willingness to contact prescribers, caregivers and patients to schedule services * Ability to accept an assignment that could include daytime, evening, and weekend hours * Travel to hospitals, patient's homes and other healthcare facilities to provide fitting services * Measure the patient to determine the correct garment size * Review and transmit essential paperwork with the patient to receive the Assure garment and services * Manage inventory of the Assure system kits, garments, and electronic equipment used in fittings * Flexibility of work schedule and competitive pay provided * Adhere to Pledge of Confidentiality * Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient's case. COMPETENCIES * Passion: Contagious excitement about the company - sense of urgency. Commitment to continuous improvement. * Integrity: Commitment, accountability, and dedication to the highest ethical standards. * Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service. * Action/Results: High energy, decisive planning, timely execution. * Innovation: Generation of new ideas from original thinking. * Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind. * Emotional Intelligence: Recognizes, understands, manages one's own emotions and is able to influence others. A critical skill for pressure situations. * Highly organized, service and detail orientated * Passionate about the heart-failure space and a strong desire to make a difference * Strong interpersonal skills with communicating and assisting clinicians with providing care for patients. * Interest and desire for life-long learning to continuously improve over time.
    $28k-36k yearly est. 16d ago
  • Scheduling and Routing Coordinator

    1St. Response Pest Management

    Powell, OH

    Job Description 1st Response Pest Management of Powell, Ohio is looking to hire a full-time Scheduling and Routing Coordinator to provide organizational structure, stability, and consistency in operations and growth. Are you looking for more than just a job and want to get started in an essential industry? Are you a customer service rockstar? Are you energetic and hardworking? If so, please read on! This entry-level position is designed to lead to a stimulating and rewarding career in Pest Management. It also comes with great benefits, including paid time off (PTO), dental and vision insurance, and professional development assistance. After the first year, it also provides the benefits of a 401k with company match and paid vacation! If this sounds like the right career opportunity in an essential industry for you, apply today! ABOUT 1ST RESPONSE PEST MANAGEMENT 1st Response Pest Management locally owned, family-operated business that provides outstanding customer service and valuable pest control and extermination services. Offering residential and commercial pest control to Powell and the surrounding communities, we use the highest quality methods and products to deliver effective results that are safe for people and pets while also being eco-friendly. Our success wouldn't be the same without our Team's dedication and professionalism. That's why we offer competitive compensation, growth opportunities, a team atmosphere, and a positive work-life balance. A DAY IN THE LIFE OF THE SCHEDULING AND ROUTING COORDINATOR As a Scheduling and Routing Manager, your primary focus will be customer service and organization! The Coordinator's primary responsibility is to ensure effective communication between office staff, sales representatives, field technicians, and customers in scheduling services and addressing customer and employee concerns. The position requires communication skills, IT proficiency, and the ability to work with office staff, field technicians, and customers. The position also requires a positive attitude toward sales and growth, the ability to handle dispatching, scheduling and routing. The Coordinator must be a leader, possess strong communication and interpersonal skills, and demonstrate a positive attitude. Whether performing routine duties or tackling challenging issues, you are always patient and more than happy to answer questions. Your calm, helpful demeanor puts clients and employees at ease as you assess problems and devise solutions. You take pride in your work and keep your team informed and your customers happy at all times. You enjoy interacting with people and get great satisfaction from helping our customers safely keep their homes pest-free! QUALIFICATIONS Entry-level business administration (0-2 years experience) no experience needed (willing to train the right candidate) Ability to pass a criminal background check First-class customer service skills IT proficiency and comfortable with Google Suite, Excel, Word, etc. Willing and able to obtain a Pest Control Operator's License after training ARE YOU READY TO JOIN OUR TEAM OF PEST MANAGEMENT PROFESSIONALS? If you're interested in long-term growth potential, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 43065 An Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on age, race, color, sex, gender, gender preference, sexual orientation, national origin, religion, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local, state and federal laws.
    $30k-44k yearly est. 27d ago
  • Patient Onboarding Specialist

    Andhealth

    Columbus, OH

    Central Scheduling Full Time Columbus, OH AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions with the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers, plans, and employers to remove barriers to care to ensure all people have access to the care they deserve. We are looking for a Patient Onboarding Specialist who will play an important role at AndHealth - serving on our new Central Scheduling team, the "Front Door" to our company. At AndHealth, every patient's journey is different, and that's exactly where you come in. You'll be the first point of contact guiding patients through complex medical needs with empathy, precision, and judgement. This is not a back-office scheduling role; it's a frontline opportunity to solve problems in real time, anticipate obstacles before they arise, and make sure each patient feels fully supported. If you thrive on connecting the dots, navigating ambiguity, and making healthcare smoother and more human, this is the role where you'll do your most meaningful work. What you'll do in the role: * Orchestrate patient scheduling across all service lines, applying sound judgment to balance urgency, clinical priorities, and patient needs in a dynamic environment. * Own the referral process end-to-end. Interpret and process partner referrals, schedule patients appropriately, and document outcomes in both partner EHRs and internal systems with precision. * Serve as the first problem-solver for incoming calls from patients, partners, or other stakeholders - diagnose the need, resolve directly when possible, or rapidly connect to the right team member for action. * Set every patient up for success at their first visit by proactively handling complex pre-visit steps: insurance verification and consents, records retrieval, questionnaires, and uncovering hidden barriers such as transportation or other social drivers that will help inform the patients care team. * Deliver a "Wow" experience in every interaction by combining empathy, resourcefulness, and tech savvy to make patients feel supported and partners feel confident in our approach. * Take ownership of timely communication. Return calls quickly, document outcomes accurately, and keep patients and care team informed at every step. * Shape how the team works! Collaborate with other team members to refine playbooks, design workflows, and provide feedback that improves our systems and tools as we scale this department. * Protect patient trust by upholding HIPAA and data-privacy standards while maintaining meticulous and timely documentation. * Strive for excellence by consistently meeting service benchmarks around responsiveness, conversation rates, readiness for visit, and documentation quality, while continuously finding smarter ways to achieve them. Education & Licensure Requirements: * Bachelor's degree preferred but not required. Other Skills or Qualifications: * Background in healthcare. * Strong communication skills. * Excellent relationship building skills. Here's what we'd like to offer you: * Equal investment and support for our people and patients. * A fun and ambitious start-up environment with a culture that takes on important things, takes risks, and learns quickly. * The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together. * A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer. * We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally. * Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, Paid time off, Short- and Long-Term Disability, and more. Supervisory Responsibilities: * None Work Environment: The work environment characteristics described here are representative of those encountered while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * The noise level in the work environment is usually quiet. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to person the essential functions. * While performing the duties of this job, the employee is regularly required to sit, stand, talk, visualize, or hear. We are an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status.
    $26k-48k yearly est. 13d ago
  • PC SCHEDULER

    Parker Trutec, Inc. 3.6company rating

    Springfield, OH

    The Production Control Scheduler position requires a professional, organized individual with the ability to take ownership of new projects. This role requires management of multiple projects simultaneously, accuracy in daily work, and the ability to meet deadlines in a fast-paced environment. This position's duties include scheduling customer products through the heat treating process and communicating with the customer. Qualifications (include but are not limited to ): Good analytical skills, good written and verbal communication skills Ability to work well with others in coordination of multiple job tasks involving several process steps and several work shifts Record of dependability and good attendance Demonstrated ability to be leader Basic computer skills with Word/Excel/Outlook Willing to work overtime as needed Must be able to answer customer phone calls in a professional manner Must be able to work with all Associates throughout the organization to achieve desired results Must be able to operate and be expert in Visual Shop Software and Macola as required (experience in VS, Ship/Rec) Duties (include but are not limited to): Work closely with applicable Departments on shop floor and also with office accounting staff Follow all customer work instructions, PQCT's, and Visual Shop/Macola Paperwork Ability to identify all parts, verify control tags/VS paperwork is accurate and matches part identification Communicate with all responsibility premium positions to ensure customer receives appropriate communication Ensure that the work area remains clean, safe, and well organized at all times Participate actively in the 5S Program Enforce all safety regulations Document discrepancies, overage, shortages, and correct errors Ensure that all PC tasks required each day are done for the day Be a backup as needed to other responsibility positions in the PC department Enter efficiencies daily for responsible scheduling area Core Responsibilities A grade - (Lead, Schedule, Spreadsheets & Train) Ideal attendance points < 3 This grade represents the highest PC Scheduler grade and have ability to schedule all lines ISO/IQ/Auto Line, AFC/TKM/CGC Proficiently update all of work sheets/inventory spreadsheets for daily communications Proficiently identify the errors and correct on efficiency file Demonstrate strong customer service feedback B grade - (Schedule, Spreadsheets & Train) Ideal attendance points < 3 This grade represents the PC Scheduler that demonstrates the ability to make either ISO/IQ/Auto Line schedule Or AFC/TKM/CGC schedules independently, efficiently, and effectively Proficiently update all of work sheets/inventory spreadsheets for daily communications Proficiently identify the errors and correct on efficiency file C grade - (Schedule & Spreadsheets) Ideal attendance point < 4 This grade represents an experienced PC Scheduler that has demonstrates the ability to make more than 1 schedule - ISO and IQ, Or AFC and TKM D grade - (Learning & Schedule) Ideal attendance points < 4 This grade represents that PC Scheduler is in training and shadowing experienced PC Scheduler to learn how to make ISO/IQ, Or AFC/TKM schedules Learning to update work sheets/inventory spreadsheets Each Scheduling Area An additional premium will be applied for each scheduling area where training is completed and documented and where proficiency is routinely demonstrated. (The areas are ISO/IQ/Auto and AFC/TKM/CGC)
    $45k-74k yearly est. Auto-Apply 12d ago
  • Patient Care Advocate

    Alpaca Audiology

    Delaware, OH

    Ohio Hearing, part of Alpaca Audiology is looking for a talented and competitive Regional Customer Service/Sales Advocate to handle all levels of communication (email, chat, inbound and outbound calls) and generate appointments in a specific region. A successful advocate must be friendly, persuasive, and patient. The goal is to promote business growth by expanding the company's clientele. The advocate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. One must be comfortable placing and or receiving over 100 calls per day to new and existing patients, generating interest from qualifying prospects and “closing sales”. Said individual will work on site in one of our Regional locations alongside our hearing instrument specialists and other office personnel. Responsibilities Ability to gather information, schedule appointments, answer inquiries, and log call outcomes in multiple systems Capacity to navigate through multiple computer applications with speed and accuracy in a fast-paced work environment Ability to multi-task and prioritize tasks effectively and efficiently Ability to source new opportunities through inbound/outbound lead follow-up and outbound cold calls Ability to Respond to emails from patients/providers and communicate with prospective customers via chat and social media Ability to support to all levels of management in all areas of the region front facing customers or on the phone Requirements HS Diploma or higher. Call center, customer service/sales experience. Proficiency with technology/software applications. Must be proficient in Excel. Excellent verbal and written communications skills Strong listening and presentation skills Track record of over-achieving quota Strong phone presence and experience making over 100 of calls per day Experience working with a CRM and multiple systems Ability to multi-task, prioritize, and manage time effectively Self-Sufficient and passionate about success
    $23k-39k yearly est. 60d+ ago
  • Patient Access Representative (100% Full Time, Days)- Call Center

    Adena Health 4.8company rating

    Chillicothe, OH

    The Patient Access Representative assists patients, clinic staff or other clinical staff to schedule, pre-register, register for all services at Adena Health System. Patient Access Representatives use established interviewing techniques to gather information in person, by accessing EPIC or by phone. Information gathered includes demographic information, insurance, financial, ensuring correct precert/authorization and other information from patients or their representatives required for billing and collecting patient accounts. This position uses various electronic tools to ensure the patient's insurance coverage is active. This position will be required to run an estimate on each patient at each visit or over the phone when pre-registering. Required signatures and documents are obtained by this position at the time of registration and scanned into document imaging. This position enters diagnosis, tests and checks orders for completeness and medical necessity. This position interacts with clinicians in the ER, outpatient and clinics to ensure patient care is delivered in a timely manner. The Patient Access Representative must be self-driven and able to multi-task and prioritize their work. They must have strong communication skills and be able to deal effectively with others. This position is team oriented and contributes to achieving department goals. In addition, Patient Access Representatives at AGMC answer all incoming calls on the hospital switchboard and transfer as appropriate. The caregiver in this role will need to be comfortable with collecting at time of service, copay and deductibles, etc. This position will have a primary focus on managing incoming referrals for Adena Medical Group. Required Educational Degree: Completed 3 years of high school; High School Diploma or GED Preferred Education: Business or Healthcare education desired Required Experience: 0-2 years hospital clerical, general clerical or customer service related position; Must be able to type 40 words per minute Preferred Experience: Other healthcare, hospital or physician experience Benefits for Eligible Caregivers: Paid Time Off Retirement Plan Medical Insurance Tuition Reimbursement Work-Life Balance About Adena Health: Adena Health is an independent, not-for-profit and locally governed health organization that has been “called to serve our communities” for more than 125 years. With hospitals in Chillicothe, Greenfield, Washington Court House, and Waverly, Adena serves more than 400,000 residents in south central and southern Ohio through its network of more than 40 locations, composed of 4,500 employees - including more than 200 physician partners and 150 advanced practice provider partners - regional health centers, emergency and urgent care, and primary and specialty care practices. A regional economic catalyst, Adena's specialty services include orthopedics and sports medicine, heart and vascular care, pediatric and women's health, oncology services, and various other specialties. Adena Health is made up of 341 beds, including 266-bed Adena Regional Medical Center in Chillicothe and three 25-bed critical access hospitals-Adena Fayette Medical Center in Washington Court House; Adena Greenfield Medical Center in Greenfield; and Adena Pike Medical Center in Waverly.
    $29k-33k yearly est. Auto-Apply 12d ago
  • Service Department Scheduler

    Hugh White Chevy Buick Nissan Lancaster

    Lancaster, OH

    Immediate availability for individuals that are highly productive excel in customer service! We are seeking energetic individuals to join our thriving and fast-paced Business Development Team as a Service Department Scheduling Representative. You will be required to contact and follow up with our service customers and improve customer retention. Daily duties consist of inbound calls, high volume outbound calls and helping customers through the dealerships service process. In this role, you will be the link between our service customers and the service department. You will assist the customer by scheduling their vehicle for service. You will be on the phone most of your day, so a strong passion for helping customers and developing your skills is crucial. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers. Come and see what we have to offer! Who We Are At Hugh White Chevy Buick Lancaster, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Hugh White Chevy Buick Lancaster is absolutely critical to its success and we're always looking for smart, engaging, creative and dynamic people who want to join a team where they matter. Our goal is to exceed a client's total expectation when they arrive at our dealership, so we realize we must first provide that level of investment to our employees through continual training, career development and opportunities for growth. Your professional development is one of our top priorities. That's why we're proud to offer our staff members a comprehensive benefits package, competitive compensation plans, and abounding avenues to grow your career with us! What We Offer Medical, Dental, and Vision Insurance Life Insurance 401(k) Savings Plan with 4% Employer Match Paid Vacation 6 Company Holidays Paid Training Ongoing Professional Development Employee Discounts Closed on Sundays Saturday Lunches Provided Legacy Company (over 100 years in business) Employee Pot-Lucks, Luncheons, and Team Activities Tight-Knit and Inclusive Culture Internal Career Progression and Promotions Custom and Competitive Wage Plans Long-Term Job Security Responsibilities Answer customer calls and establish follows-up with service appointments. Respond quickly to internet and phone inquiries using email, scripts and templates. Provide customers with initial product information and direct them to the appropriate dealership resources. Follow up calls with customer after service visit Participate in team and process development sessions - keeping positive relationships with teammates, service teams and dealership management. Utilize CRM tracking system daily. Qualifications At least one previous role based in customer service experience Excellent teammate with collaborative attitude and eagerness to improve Prompt and courteous demeanor Positive and hardworking personality Strong computer skills Previous call center experience is a HUGE PLUS Valid driver's license Willing to submit to a pre-employment background check and drug screen We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $30k-56k yearly est. Auto-Apply 60d+ ago
  • PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME)

    Unidine 4.2company rating

    Chillicothe, OH

    Job Description Unidine is hiring immediately for a full time PATIENT DINING ASSOCIATE (DIETARY AIDE) position. Location: Adena Regional Medical Center - 272 Hospital Road, Chillicothe, OH 45601. Note: online applications accepted only. Schedule: Full time schedule. 8 or 12-hour shifts. Days and hours may vary, further details upon interview. Requirement: Previous food service, customer service, or hospital experience preferred. Willing to train! Pay Range: $16.50 per hour to $20.00 per hour WHAT'S IN IT FOR YOU A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation! You'll work with a talented and supportive team that makes a real impact in the lives of those we serve. YOU'D MAKE A GREAT ADDITION TO OUR TEAM Our culinary team is the core of our business. Every day brings new opportunities to enhance lives, create connections, and make a difference. If you enjoy creating memorable experiences, you will be a great addition to the Unidine team! Job Summary Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature. Essential Duties and Responsibilities: Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions. Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections. Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times. Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures. Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line. Follows facility and department infection control policies and procedures. Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage. Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures. Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures. Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures. Performs other duties assigned. Qualifications: Ability to read, write and interpret documents in English. Basic computer and mathematical skills. Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts. BENEFITS FOR OUR TEAM MEMBERS Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. **************************************************************************************** Unidine is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Req ID: 1491390
    $16.5-20 hourly 7d ago
  • PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME)

    Compass Group, North America 4.2company rating

    Chillicothe, OH

    Unidine Unidine is hiring immediately for a full time **PATIENT DINING ASSOCIATE (DIETARY AIDE)** position. + **Location** : Adena Regional Medical Center - 272 Hospital Road, Chillicothe, OH 45601. Note: online applications accepted only. + **Schedule** : Full time schedule. 8 or 12-hour shifts. Days and hours may vary, further details upon interview. + **Requirement** : Previous food service, customer service, or hospital experience preferred. **Willing to train!** + **Pay Range** : $16.50 per hour to $20.00 per hour **WHAT'S IN IT FOR YOU** A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation! You'll work with a talented and supportive team that makes a real impact in the lives of those we serve. **YOU'D MAKE A GREAT ADDITION TO OUR TEAM** Our culinary team is the core of our business. Every day brings new opportunities to enhance lives, create connections, and make a difference. If you enjoy creating memorable experiences, you will be a great addition to the Unidine team! **Job Summary** Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature. **Essential Duties and Responsibilities:** + Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions. + Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections. + Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times. + Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures. + Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line. + Follows facility and department infection control policies and procedures. + Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage. + Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures. + Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures. + Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures. + Performs other duties assigned. **Qualifications:** + Ability to read, write and interpret documents in English. + Basic computer and mathematical skills. + Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts. **BENEFITS FOR OUR TEAM MEMBERS** + **Full-time and part-time positions offer the following benefits** to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program + **Full-time positions also offer the following benefits** to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) _Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws._ _For positions in Washington State, Maryland, or to be performed Remotely,_ _click here (******************************************************************************************** _or copy/paste the link below for paid time off benefits information._ ****************************************************************************************** Unidine is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Req ID: 1491390
    $16.5-20 hourly 6d ago
  • Medical Office Specialist - Wound Therapy (60416)

    Fairfield Medical Center 4.2company rating

    Lancaster, OH

    For more than a century, Fairfield Medical Center has been a regional healthcare provider who delivers exceptional care to our patients by creating exceptional experiences for our employees. The driver behind our culture is that we all believe in the value of it, and we hire people into the organization who are also committed to making a difference. Our employees truly go the extra mile to serve our patients and each other. When you join us, you become part of our team; it is our goal to not only be the best place you will ever work, but the only place you will want to work. Join our team. Make a difference. Job Description: The Medical Office Specialist in Cancer Care and Infusion Services plays an integral role in patient experience and the revenue cycle. Working independently in a team environment, this individual ensures an accurate, efficient and complete patient registration and scheduling process in a patient-focused manner. * Performs general receptionists duties. * Performs general registration duties. * Perform general scheduling duties: * Intermediate understanding of healthcare revenue cycle and the associated variables that can impact claims and reimbursement. * Understanding of CPT and ICD-10 coding, and medical terminology. * Develop and maintain adequate working knowledge of EMR (electronic medical record), basic office applications including Outlook, Word, Excel, use of the internet and other applicable systems. * Understand the critical nature of a cancer center and approach job and responsibilities with a sense of caring and urgency.
    $26k-31k yearly est. 4d ago

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