Rehab office coordinator job description

Why is this job description under diagnostic services?

Organizes, implements, manages and evaluates the Cardio/Pulmonary Rehab program. Implements and supports the each component of the process to ensure the client's plan of care in partnership with the primary care physician and other providers of the Mercy General Health Partners.

**Highlights:**

**We serve together in the spirit of the Gospel as a compassionate and transforming healing presence within our communities.**

**Mercy Health Physician Partners, our multi-specialty physician network, employs more than 500 physicians and advanced practice professionals in Grand Rapids, Muskegon, Holland and the Lakeshore.**

**Great opportunity for a registered nurse, RN or exercise physiology graduate who has a passion for cardiac care.**

**What the** **Cardiac Rehab Coordinator** **will do:**

+ Implements the process of assessment, planning, treatment interventions, ongoing evaluation of the client and the plan of care.

+ Monitors, evaluates and reports B/P, THR, oxygen saturation, SOB and RPE scale, as well as other S & S during exercise.

+ Maintains accurate and current records of each patient's plan of care and critical path progress.

+ Provides educational materials and instruction specific to cardiovascular disease, exercise progression, effort symptoms, home activities and exercise, goals and outcomes and equipment to clients and their significant others.

**What the** **Cardiac Rehab Coordinator** **need:**

+ Licensed to practice as a Registered Nurse in the State of Michigan and/or degree in exercise physiology.

+ ACLS preferred and/or education in exercise specialty

+ Experience in Cardio-Pulmonary Rehab helpful.

+ Experience and knowledge of cardiovascular disease, emergency procedures, nutrition, physiology, health education, psychology, medical/educational strategies for CAD risk factor management.

**Our Commitment to Diversity and Inclusion**

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Starr Regional Medical Center is currently seeking talent to fill the position of Rehab Coordinator for our Physical Therapy Outpatient Department. This job is permanent, full-time.
Benefits Include:

* Competitive Pay
* Health Benefits (Medical, Dental, Vision) for full-time employees
* Competitive Paid Time Off / Extended Illness Bank package for full-time employees
* 401(k) plan with company match
* Paid Training
* Tuition Reimbursement/Assistance for qualified applicants

Core competencies include, but are not limited to the following:

* Performs initial and ongoing assessments of patient's condition.
* Establishes a plan of care which is appropriate to problems identified and involves the patient according to his or her capabilities and desires.
* Plans, prepares and carries out individually designed programs of physical treatment to maintain, improve or restore physical functioning, alleviate pain and prevent physical dysfunction in patients.
* Performs therapy interventions utilizing standard physical therapy techniques and skills as appropriate for the age and condition of the patient.
* Directs and supervises physical therapy assistants, students, and other support personnel. Assesses competence, delegates specific tasks, and establishes channels of communication.
* Administers treatment involving application of physical agents, using equipment, moist packs, ultraviolet and infrared lamps, and ultrasound machines.
* Evaluates, fits, and adjusts prosthetic and orthotic devices and recommend modifications.
* Identifies and documents goals, anticipated progress and plans for reevaluation.
* Determines, coordinates and supervises daily staffing assignments and levels.
* Provides direction, orientation, training, coaching, and mentoring to staff. Performs or assists withperformance evaluations and disciplinary actions.
* Assesses and ensures quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies, procedures, and protocols.
* Performs staff responsibilities as needed to fulfill required service levels.
* Leads the handling and resolution of complex issues and complaints.

Minimum Education

Bachelor's of Science degree Physical Therapy or higher: □ Preferred X Required

Required Licenses

[Tennessee, United States] Physical Therapist

Current Physical Therapist license in State of Tennessee or license eligible person:□ Preferred X Required

Minimum Work Experience

Two years physical therapy experience with one year supervisory experience:X Preferred □ Required

Required Skills/Certifications:

The below certifications will be required at the time of hire:

X Basic Life Support (BLS)

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

+ Under the direction of the Rehab leadership team, the Office Coordinator is responsible for monitoring billing, coding, authorization, and denial functions within the department including timely adjudication of claims along with support and training of other rehab staff. The Rehab Office Coordinator will assist the Rehab leadership team with office staff duties such as ordering/maintaining materials, scheduling, training office staff, and representing the clerical side of the rehab team for other departments such as billing, coding, and IT.
+ MINIMUM QUALIFICATIONS

+ Education and Experience: Successful completion of post high school vocational or technical school program in Medical Office Administration, Medial Billing and/or Business AND 3 years of experience in a medical billing office to include at least 2 years of experience with medical insurance billing, coding and/or denial management OR High school diploma or equivalent and 5 years of experience in a medical office to include at least 2 years of experience with medical insurance billing, coding, and/or denial management.

+ Licensure/Certification/Registration: N/A

+ PREFERRED QUALIFICATIONS

+ Education: Associates Degree or higher or degree in medical coding or medical administration secretary.

+ Experience: Leadership experience in an administrative office.

+ Licensure/Certification/Registration: N/A

+ KNOWLEDGE, SKILLS AND ABILITIES

+ Knowledge of health insurance, current ICD-10 coding guidelines and CPT guidelines for medical billing, payer billing rules, policies and applications, insurance billing, intermediate communication skills, computerized office applications, customer relations principles and telephone answering. Ability to prioritize and complete tasks in a timely manner with attention to detail and accuracy. Ability to do straight copy typing and perform accurate computer keyboard entry. Ability to establish and maintain empathic, respectful and positive customer relations behaviors and to effectively communicate with staff and customers in person, through telephone or email. Ability to discuss and mentor staff on payer policies and applications as well as interactions. Ability to perform billing software applications including registration, charge entry, and other financial applications. Ability to work well with people. Understanding of medical terminology. Ability to assign and supervise work appropriately. Ability to write legibly, see, hear, read, and speak English.

+ READING - Intermediate: Ability to read and interpret documents such as operating and maintenance instructions and procedure manuals.

+ WRITING - Intermediate: Ability to write routine reports, correspondence, or procedures.

+ SPEAKING - Intermediate: Ability to effectively present information in one-on-one, small group situations or before groups of customers, clients, and other employees of the organization.

+ MATHEMATICAL SKILLS - Basic Skills: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

+ REASONING ABILITY - Intermediate Skills: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

+ PHYSICAL DEMANDS AND ENVIRONMENT

+ PHYSICAL DEMANDS

+ Stand - Occasionally Under 1/3 (1-2.5 hours)

+ Walk - Occasionally Under 1/3 (1-2.5 hours)

+ Sit - Continuously Over 2/3 (5.5 - 8 hours)

+ Use hands to finger, handle, or feel - Continuously Over 2/3 (5.5 - 8 hours)

+ Reach with hands and arms - Occasionally Under 1/3 (1-2.5 hours)

+ Stoop, Squat, Kneel, or Crouch - Occasionally Under 1/3 (1-2.5 hours)

+ Bending-repetitive forward - Occasionally Under 1/3 (1-2.5 hours)

+ Talk or hear - Continuously Over 2/3 (5.5 - 8 hours)

+ LIFTING REQUIREMENTS

+ Up to 10 pounds - Frequently 1/3 to 2/3 (2.5 - 5.5 hours)

+ Up to 25 pounds - Occasionally Under 1/3 (1-2.5 hours)

+ WORK ENVIRONMENT

+ Moderate noise (examples: business office with computers and printers, light traffic)