What does a rehab office coordinator do?
Rehab Office Coordinators take responsibility for therapy sessions, rehabilitation training, and medical care for appalling physical and mental conditions. These patients face problems with drugs, mental illness, and abuse. Rehab Office Coordinators manage rehabilitation clinics to ensure patients attain optimal results. They aim to make sure patients are in a safe, responsible environment that will provide effective treatment. To qualify, they must have at least two years of experience in patient care, administrative fields, and rehabilitation clinics.
Rehab office coordinator responsibilities
Here are examples of responsibilities from real rehab office coordinator resumes:
- Schedule staff, manage PPS and HMO, and attend multidisciplinary meetings.
- Provide meeting and committee support - creating and managing PowerPoint presentations and using technical skills to facilitate participation and discussion.
- Assure all employees submit payroll information on a weekly basis and submit all expense reports.
- Prepare reports regarding rehabilitation services such as utilization, performance improvement, productivity, and budget.
- Demonstrate fitness-level appropriate exercises, coordinate, and monitor patients progress through the challenges of cardiac rehabilitation.
- Provide MDS information as requested by facility.
- Track and ensure all rehab staff are current for PPDs.
- Maintain cleanliness of the treatment area and maintenance of equipment on a daily basis.
- Verify therapists are current for all mandatory and/or require in-services and ensure all rehab staff are up to date for PPDs.
- Assist with payroll, assist rehab manager with staffing/scheduling, complete patient scheduling in coordination with other facility staff.
- Interview patients and relatives to obtain demographic and financial information require to complete the registration/admission process and record HIPAA compliant information.
- Maintain equipment, supervise employees, assist with budget, develop and deliver educational programs to patients and their significant others.
- Bank deposits, QuickBooks accounts recorder and checks to write.
- Implement the use of QuickBooks to create and process patient invoices and streamline financial accounting systems for the business.
- Provide meeting and committee support - creating and managing PowerPoint presentations and using technical skills to facilitate participation and discussion.
Rehab office coordinator skills and personality traits
We calculated that 15% of Rehab Office Coordinators are proficient in Rehabilitation, Customer Service, and Patients. They’re also known for soft skills such as Writing skills, Interpersonal skills, and Organizational skills.
We break down the percentage of Rehab Office Coordinators that have these skills listed on their resume here:
- Rehabilitation, 15%
Assisted the Program Manager in the administrative management of the rehabilitation department for two, separate Assisted Living/Retirement Facilities.
- Customer Service, 14%
Assist with the Customer Service Department in answering phones, obtaining insurance eligibility/authorizations, sales, and meeting revenue objectives.
- Patients, 8%
Interviewed patients and relatives to obtain demographic and financial information required to complete the registration/admission process and recorded HIPAA compliant information.
- Cleanliness, 5%
Maintained cleanliness of the treatment area and maintenance of equipment on a daily basis.
- Clean Laundry, 5%
Complete department and equipment maintenance, stock supplies and clean laundry, and order supplies.
- Therapy Services, 5%
Verified Insurance coverage for Pediatric Outpatient Therapy Services.
"rehabilitation," "customer service," and "patients" are among the most common skills that rehab office coordinators use at work. You can find even more rehab office coordinator responsibilities below, including:
Writing skills. One of the key soft skills for a rehab office coordinator to have is writing skills. You can see how this relates to what rehab office coordinators do because "secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers." Additionally, a rehab office coordinator resume shows how rehab office coordinators use writing skills: "assist the hr team and all client groups with hris related needs: report writing, analyzing and manipulating data. "
Interpersonal skills. Another essential skill to perform rehab office coordinator duties is interpersonal skills. Rehab office coordinators responsibilities require that "secretaries and administrative assistants interact with clients, customers, or staff." Rehab office coordinators also use interpersonal skills in their role according to a real resume snippet: "demonstrated excellent organizational, interpersonal, written and verbal communication skills with clients, supervisor, and command leadership. "
Organizational skills. Another skill that relates to the job responsibilities of rehab office coordinators is organizational skills. This skill is critical to many everyday rehab office coordinator duties, as "secretaries and administrative assistants keep files, folders, and schedules in order so that an office runs efficiently." This example from a resume shows how this skill is used: "implemented organizational techniques for csm offices, managed csm and employee files while ensuring hipaa compliance. "
The three companies that hire the most rehab office coordinators are:
- Therapy Resources Management6 rehab office coordinators jobs
- Select Medical4 rehab office coordinators jobs
- Carle Foundation4 rehab office coordinators jobs
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Rehab office coordinator vs. Unit secretary
Unit secretaries are administrative workers in a medical facility, usually a hospital or a clinic. They are in charge of religious activities in the unit or department they are assigned to. They manage incoming and outgoing mail, phone calls, and even appointments. They handle filing and recording of the documents of the department. They also take minutes of meetings and ensure that action plans are followed through. Unit secretaries should be familiar with the individuals in the department. They should also be accustomed to the schedule of members of the unit. Unit secretaries should be organized, dedicated, and trustworthy.
While similarities exist, there are also some differences between rehab office coordinators and unit secretary. For instance, rehab office coordinator responsibilities require skills such as "cleanliness," "clean laundry," "therapy services," and "due dates." Whereas a unit secretary is skilled in "patient care," "medical terminology," "physician orders," and "phone calls." This is part of what separates the two careers.
Unit secretaries tend to make the most money working in the health care industry, where they earn an average salary of $31,531. In contrast, rehab office coordinators make the biggest average salary, $55,520, in the health care industry.The education levels that unit secretaries earn slightly differ from rehab office coordinators. In particular, unit secretaries are 4.7% less likely to graduate with a Master's Degree than a rehab office coordinator. Additionally, they're 1.1% less likely to earn a Doctoral Degree.Rehab office coordinator vs. Scheduler
A scheduler is responsible for arranging appointments and carrying out reminder calls and correspondence to anyone involved. In a company setting, it is also a scheduler's responsibility to coordinate with various departments and personnel to organize an accurate timetable that will consist of meetings, gatherings, deadlines, or other pressing matters. Furthermore, a scheduler must have attention to detail as one must perform bookkeeping tasks, fix scheduling issues or conflicts, and organize documentation. There are also instances where one must process orders or payments.
In addition to the difference in salary, there are some other key differences worth noting. For example, rehab office coordinator responsibilities are more likely to require skills like "rehabilitation," "cleanliness," "clean laundry," and "therapy services." Meanwhile, a scheduler has duties that require skills in areas such as "medical terminology," "patient care," "home health," and "phone calls." These differences highlight just how different the day-to-day in each role looks.
Schedulers may earn a lower salary than rehab office coordinators, but schedulers earn the most pay in the construction industry with an average salary of $53,150. On the other hand, rehab office coordinators receive higher pay in the health care industry, where they earn an average salary of $55,520.schedulers earn similar levels of education than rehab office coordinators in general. They're 4.1% less likely to graduate with a Master's Degree and 1.1% less likely to earn a Doctoral Degree.Rehab office coordinator vs. Surgery scheduler
A surgery scheduler is responsible for organizing medical information, coordinating with doctors and other health professionals, and reaching out to patients to inform them of scheduled medical procedures and appointments. Surgery schedulers perform clerical and administrative duties, such as processing patients' payments, verifying insurance details, and updating their account information on the database. They also monitor the adequacy of inventory for medical operations and create purchase requests as needed. A surgery scheduler must have excellent communication skills, especially in responding to patients' inquiries and concerns and resolving complaints.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, a rehab office coordinator is likely to be skilled in "rehabilitation," "cleanliness," "clean laundry," and "therapy services," while a typical surgery scheduler is skilled in "medical terminology," "patient care," "surgical procedures," and "surgery scheduling."
Surgery schedulers earn the highest salary when working in the health care industry, where they receive an average salary of $34,302. Comparatively, rehab office coordinators have the highest earning potential in the health care industry, with an average salary of $55,520.Most surgery schedulers achieve a lower degree level compared to rehab office coordinators. For example, they're 6.4% less likely to graduate with a Master's Degree, and 1.3% less likely to earn a Doctoral Degree.Rehab office coordinator vs. Appointment scheduler
An appointment scheduler works in the health care field in a medical office. Appointment schedulers contact patients with regards to their upcoming appointments. They direct calls to the appropriate staff members, pull medical records, and perform general clerical works. Their job involves educating patients or clients on health products and services. They also resolve the complaints and inquiries of the patients as well as other administrative duties.
Types of rehab office coordinator
Updated January 8, 2025











