Office Assistant jobs at Reid Health

BACKGROUND The Jewish Federation of Greater Indianapolis (JFGI) is the central fundraising and community planning organization for the Indianapolis Jewish Community. With an Annual Campaign of $4.6 million and Endowment assets under management of $90 million, the Federation supports and enriches the lives of Jews locally, nationally, in Israel, and around the world. We provide funding to several local and regional agencies, many national and overseas partners, and numerous independent programs that provide deeper connection and create Jewish community in Central Indiana. The Federation resides on and manages the operations of a 40-acre campus, and programs funded by the Federation create life-sustaining and life-changing impact, while inspiring and engaging members of the Indianapolis Jewish Community. SUMMARY Reporting to the Chief Marketing Officer, the Administrative Coordinator will be an organized, detail-oriented multi-tasker who enjoys managing a diverse set of responsibilities. The successful candidate will have the opportunity to work closely with fellow professionals, volunteers and donors alike. The team member will provide administrative support to the CEO, work with the Federation Board and committees, be responsible for general office management, and assist with programs and events in all departments. Working with the Development team in the organization's CRM system, the Administrative Coordinator will be responsible for general and event data, managing data hygiene, and communicating with donors. This position is full time and requires working in the office 5 days a week during normal business hours. REPRESENTATIVE FUNCTIONS OR DUTIES · General Office Reception · Office Supplies and Organization · Mail Intake and Check Recording · CEO Administrative Support · Board and Committee Administrative Support · Donor Acknowledgement Letters · General and Event CRM Data Entry · Lifecycle Recognition and Correspondence · Travel Support · Federation Event and Program Support · Other duties as assigned QUALIFICATIONS Maintains a positive and engaging demeanor Excellent interpersonal communication skills, both verbal and written Organized with strong aptitude for detail and prioritization Able to work 5 days a week in office with occasional evening/weekend program support Manage sensitive and confidential information with strong sense of discretion Overall internet and computer literacy and proficiency with Outlook, Word, Excel, Adobe, and familiarity with CRM databases Ability to represent JFGI and its values and ideals with the highest integrity A minimum of 2 years' experience in an office environment BENEFITS · Full Time · Competitive Salary · Paid personal, sick and vacation leave · Medical, Vision, Dental Insurance · Retirement Plan Interested, qualified candidates should forward resumes and cover letters to ********************. The Jewish Federation of Greater Indianapolis is an Equal Opportunity Employer. The Jewish Federation of Greater Indianapolis does not discriminate on the basis of an individual's race, color, sex, national origin, disability, religion, age, or sexual orientation.

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This position is full-time working Monday-Friday, 1:00pm-9:30pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (55%) Registration * Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays * Answers phones and handles calls in an efficient and friendly manner * Fields calls appropriately for center associates * Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information * Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up * Orders office supplies as needed * Maintains supply of patient information sheets * Pushes imaging via electronic interfaces * Completes confirmation calls and provides preparation instructions to patient * Faxes reports, billing information, and medical release forms as requested (20%) Insurance * Verifies patient's insurance * Pre-certifies all exams with patient's insurance company * Obtains insurance authorization * Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment * Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines (20%) Scheduling * Arranges transportation, interpreters, and hotel accommodations for patients when appropriate * Enters and submits patient exam orders * Verifies orders match exam schedules * Schedules referrals and ensures proper authorizations are obtained * Schedules walk-in patients * Processes requests for image orders and CDs from referring physicians and patients * Maintains an up-to-date and accurate database on all current and potential referring physicians (5%) Performs other duties as assigned Required: * High school diploma or equivalent * Working knowledge of Microsoft Office * 1-2 years customer service experience * Proficient with using computer systems and typing Preferred: * Previous medical office experience * Medical terminology and office background * Insurance knowledge * Bilingual RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled. We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all ******************************* #LI-SR1

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This position is full-time working Monday-Friday, 1:00pm-9:30pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (55%) Registration Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays Answers phones and handles calls in an efficient and friendly manner Fields calls appropriately for center associates Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up Orders office supplies as needed Maintains supply of patient information sheets Pushes imaging via electronic interfaces Completes confirmation calls and provides preparation instructions to patient Faxes reports, billing information, and medical release forms as requested (20%) Insurance Verifies patient's insurance Pre-certifies all exams with patient's insurance company Obtains insurance authorization Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines (20%) Scheduling Arranges transportation, interpreters, and hotel accommodations for patients when appropriate Enters and submits patient exam orders Verifies orders match exam schedules Schedules referrals and ensures proper authorizations are obtained Schedules walk-in patients Processes requests for image orders and CDs from referring physicians and patients Maintains an up-to-date and accurate database on all current and potential referring physicians (5%) Performs other duties as assigned

Regional Occupational Care Center - Requisition #2543 Unity Healthcare is a comprehensive, multi-specialty healthcare provider with offices throughout North Central Indiana. We have over 20 specialties, including an award-winning surgery center. We are locally owned, which allows us to make decisions in the best interest of our patients and our community. With our 60+ experienced Healthcare Professionals, innovative technology, and wide range of services and treatment options, we help each patient live his or her best life. Responsibilities Oversees and manages the day-to-day operations. Supervises all non-provider staff in the front and back offices and is the liaison between the providers, office staff, and administrative staff at Unity Healthcare. Oversee, prepare, and review company records for legal compliance of workers' compensation cases, as well as facilitate, train, and oversee federal and nonfederal drug and alcohol screening processes. Responsible for the administration of all of Unity Healthcare's policies, procedures, and protocols. Works with other departments to ensure the accomplishment of the organization's goals. At all times, this position supports the mission, vision, and values of the organization. Requirements & Skills License(s): Registered Nurse (RN), Certified Medical Assistant (CMA), or Licensed Practical Nurse (LPN) Occupational Medicine experience strongly preferred Minimum 2 Years of Office Administrator experience or supervisory role required Outstanding interpersonal and communication skills required, with the ability to lead and work in a team environment Demonstrates proficiency in medical terminology, privacy and security regulations, and coding/billing processes Must have the ability to multitask, maintain confidentiality, and tolerate stress with strong conflict resolution skills. Must be a self-starter, able to handle multiple priorities, make decisions under pressure, and work in a fast-paced environment. Must have Microsoft Office proficiency, specifically Outlook, Word, and Excel Excellent multi-tasking skills with high attention to detail Ability to solve problems in medical and non-medical issues Employment Details Full-Time Monday-Friday Benefits Eligible Practice Website: ******************************************************************* Unity Healthcare, LLC is an Equal Opportunity Employer

Office Assistants are responsible for processing appointments, customer reception, and encounter management of both visits in person and contacts by phone. Processes medical information including, but not limited to, results and encounter documentation that may be electronic or paper. May have primary or back-up responsibility for managing encounter charge posting and clinic billing functions in an accurate and timely manner. Assists with questions regarding their care and service. Performs additional responsibilities as needed by individual clinic/office settings and as directed by Clinic Supervisor or Clinic Director. Department: Charleston Walk-In Clinic Hours: Part-time, 20 hours/week Weekday evenings from 3 pm to 7 pm Every other weekend 8 am to 3 pm Required: High School Diploma Pay: Based on experience, starting at $16.94 Responsibilities Answers all incoming calls to the clinic and forwards calls to the appropriate individuals or takes detailed messages as appropriate., Completes patient check-in process by verifying that all patient information is current and accurate and by preparing the patient file for the clinical staff., Completes patient check-out process, taking and posting personal payments, entering charges on the charge ticket and totaling., Enters payments into the cash drawer and reconciles the cash drawer totals on a daily basis. Prepares bank deposits on a daily basis., Greets patients and visitors to the clinic., Performs general clerical functions including preauthorization or referral checks/follow-up, managing deposits, balancing cash box, ordering office supplies, and managing electronic and paper records related to encounters., Provides general assistance to patients and/or visitors as needed. Requirements High School (Required) Compensation Estimated Compensation Range $16.94 - $26.26 Pay based on experience

Office Assistants are responsible for processing appointments, customer reception, and encounter management of both visits in person and contacts by phone. Processes medical information including, but not limited to, results and encounter documentation that may be electronic or paper. May have primary or back-up responsibility for managing encounter charge posting and clinic billing functions in an accurate and timely manner. Assists with questions regarding their care and service. Performs additional responsibilities as needed by individual clinic/office settings and as directed by Clinic Supervisor or Clinic Director. Department: Mattoon Walk-In Clinic Hours: Monday - Friday 3:00 pm - 7:00 p Saturday and Sunday - every other - 8:00 am - 3:00 pm Required: High School Diploma Pay: Based on experience, starting at $16.94 Responsibilities Answers all incoming calls to the clinic and forwards calls to the appropriate individuals or takes detailed messages as appropriate., Completes patient check-in process by verifying that all patient information is current and accurate and by preparing the patient file for the clinical staff., Completes patient check-out process, taking and posting personal payments, entering charges on the charge ticket and totaling., Enters payments into the cash drawer and reconciles the cash drawer totals on a daily basis. Prepares bank deposits on a daily basis., Greets patients and visitors to the clinic., Performs general clerical functions including preauthorization or referral checks/follow-up, managing deposits, balancing cash box, ordering office supplies, and managing electronic and paper records related to encounters., Provides general assistance to patients and/or visitors as needed. Requirements High School (Required) Compensation Estimated Compensation Range $16.94 - $26.26 Pay based on experience

Operate all communications equipment affiliated with the hospital. Communicates well with public, patients, families, physicians and etc. Must be able to immediately implement all Emergency plans to provide a safe environment. Work closely with all hospital departments. Contributes to a high performance work environment by attending meetings and training sessions as scheduled. Works to maintain a safe work environment for patients, visitors and staff. Other duties or special projects as assigned. Secondary Job Duties That May be Reassigned: Place order for office supplies. Act as information Clerk in absence of Volunteers. Job Specifications: Education: High School Diploma or GED Experience: Six-(6) months operator experience desirable.

Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you.At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Schedule: Part time - includes some weekdays and weekends Pay: $15 - $17/hr Bonus Potential What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR 9wDQEVAYu6

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you.At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay $15-$18/hr Depending on Experience Weekends required What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you.At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay $15-$18/hr Depending on Experience Weekends required What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR aQqW6a6gFG

Job Description in a busy OB/Gyn office. JOB SPECIFIC CORE COMPETENCIES: · Collect and properly input patient PMH, PSH, Medications, and Allergies in EMR. · Clean exam/procedure rooms, instruments, and equipment between patient visits. · Check patient vital signs (BP, HR, O2, Temp.). · Prescription verifications with physician order PREREQUISITE SKILLS: · Demonstrated communication skills to effectively communicate with management, providers, and patients. · Operational knowledge of telephones, fax machines, postage machines, and other office equipment. · Demonstrated ability in handling patient confidentiality. · Ability to work with peers in a team situation and create a positive work environment for team members. · Demonstrate a functional and technical understanding of applicable scheduling and billing software, Intranet and Internet usage, Excel/Word software, E-mail Usage and Web-based applications. Required to check e-mail daily and use as a source of internal and external communication. Required to understand and utilize electronic medical record technology. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: The following list describes the essential duties of this role. Individuals in this role may not perform these duties, or may perform additional, related duties not listed here. · Fulfills patient care responsibilities as assigned that may include checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls, and providing pertinent information. · Fulfills clerical responsibilities as assigned that may include advising business manager of the need to send medical records, receives medical records that have been requested; obtaining X-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying patient demographics; managing and updating charts to ensure that information is complete and filed appropriately. · Fulfills environmental responsibilities as assigned that may include setting up instruments and equipment per department protocols; cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; cleaning sterilizer per scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies except for vaccines; and restocking exam/procedure rooms. · Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisor. · Other duties as assigned. Competencies: Demonstrates the following competencies: · Demonstrates professional/appropriate dress, verbal and non-verbal communication skills, and effective written communication skills · Understands HIPAA guidelines and regulations, acknowledges patient rights · Stands as a patient advocate, with appropriate empathy, resolve and respect in communication and actions with patient and family. Recognizes opportunity for improvement regarding patient concerns. · Demonstrates continual learning, utilizes evidence-based practice to affect change. · Cultivates effective partnerships and collaborations with providers · Understands IT resources · Appropriately delegates to ensure optimal operational workflow EXPECTED BEHAVIORS: Attitude/Customer Competencies · Caring, compassionate, and approachable in all customer contacts · Privacy - respects customers' right to privacy and modesty · Confidentiality - maintains customers' confidentiality · Telephone etiquette - speaks so that customers hear a smile · Appearance - takes personal ownership in appearance and that of work environment · Initiative - takes necessary steps to fix problems immediately · Providing Direction and Customer Acknowledgment - provides personalized attention by being courteous, friendly, and helpful when responding to customers' needs · Timely service - recognizes that customers' time is very valuable; provides them with prompt service · Customer information/education - provides customers with the best information needed to make informed choices Relationship Competencies/Work Group Competencies · Demonstrates advocacy, respect and truth telling · Demonstrates accountability for own actions · Demonstrates ability to respectfully address interpersonal conflicts · Takes initiative to help others · Demonstrates a learning attitude toward solving problems · Demonstrates openness to change and new learning · Reports to work on time and has regular attendance · Adheres to practice defined dress code · Attends Staff meetings Ethical Decision-Making · Respects the needs, expectations and rights of all individuals · Advocates the rights of all to a safe environment · Uses sensitivity to cultural diversity to guide decision-making Performance Improvement · Identifies work processes and strives to reduce cost and increase satisfaction · Identifies customers and demonstrates understanding of customers' expectations · Actively works to increase satisfaction of all · Monitors customers' satisfaction · Takes active role in department process improvement efforts; demonstrates understanding of outcomes · Demonstrates an understanding of responsibilities · Demonstrates diagnostic thinking/reasoning · Utilizes feedback from peers, supervisor, customers to drive performance and behaviors · Prioritizes workplace safety MANDATORY LICENSE/REGISTRATION/CERTIFICATION: The following licenses/certifications are required (if checked): CPR (Cardio-Pulmonary Resuscitation) ACLS (Advanced Cardiac Life Support) PALS (Pediatric Advanced Life Support) NRP (Neonatal Resuscitation Program) CERTIFICATION/LICENSE: · Certification to work in a clinical role providing direct patient care required. LPN must possess active current Indiana licensure. · BLS certification thru the American Heart Association (AHA) and TB certification thru the American Lung Association (ALA) preferred. ADDITIONAL LICENSURE/CREDENTIAL REQUIREMENTS: · High school diploma or general equivalency diploma (GED). · Licensed Practical Nurse (LPN) not required, but must have active license within the state of Indiana. · Medical Assistants must have graduated from a medical assisting program that is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or by the Accrediting Bureau of Health Education Schools (ABHES). EDUCATION AND EXPERIENCE REQUIREMENTS: Mandatory Continuing Education: Customer Service, Fire and Safety, Corporate Compliance (including Confidentiality), Infection Control, and education required by regulatory, accreditation bodies, scope of practice, and/or Hancock Regional Hospital. · Three to five years of recent experience working in a medical practice as a certified medical assistant, RMA, or LPN. · Must be proficient in computer skills, including Microsoft Office (specifically Word and Excel), self-disciplined, energetic, and passionate. · Should be highly organized and be well-developed in oral and written communication skills. · Must demonstrate sound judgment, decision-making and problem-solving skills. WORK CONDITIONS PHYSICAL/MENTAL DEMANDS: · Standing, sitting, walking, bending, kneeling, crouching, and crawling as needed more than 2/3 of day · Manual dexterity, as used for performing intricate procedures, assembling medical equipment, caring for patients, typing, etc. · Vision requirements include but are not limited to close vision, distant vision, peripheral vision, and ability to adjust focus. This may include ability to read thermometers, electronic scales, etc. · Hearing requirements include but are not limited to hearing and responding to monitors, pagers, phones, equipment alarms or patients calling for assistance. · Occasionally required to lift and/or move up to 40 pounds. EQUIPMENT USED: Computer, Telephone, Printer, Fax Machine, Copy Machine ENVIRONEMNTAL CONDITIONS: · Works inside PRIMARY CONTACT WITH THE FOLLOWING AGE GROUP(S): NEONATAL/INFANT (0-12 MO) PEDIATRIC (1-12 YRS) ADOLESCENT (13-17 YRS) ADULT (18-64 YRS) GERIATRIC (65+ YRS

in a busy OB/Gyn office. JOB SPECIFIC CORE COMPETENCIES: * Collect and properly input patient PMH, PSH, Medications, and Allergies in EMR. * Clean exam/procedure rooms, instruments, and equipment between patient visits. * Check patient vital signs (BP, HR, O2, Temp.). * Prescription verifications with physician order PREREQUISITE SKILLS: * Demonstrated communication skills to effectively communicate with management, providers, and patients. * Operational knowledge of telephones, fax machines, postage machines, and other office equipment. * Demonstrated ability in handling patient confidentiality. * Ability to work with peers in a team situation and create a positive work environment for team members. * Demonstrate a functional and technical understanding of applicable scheduling and billing software, Intranet and Internet usage, Excel/Word software, E-mail Usage and Web-based applications. Required to check e-mail daily and use as a source of internal and external communication. Required to understand and utilize electronic medical record technology. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: The following list describes the essential duties of this role. Individuals in this role may not perform these duties, or may perform additional, related duties not listed here. * Fulfills patient care responsibilities as assigned that may include checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls, and providing pertinent information. * Fulfills clerical responsibilities as assigned that may include advising business manager of the need to send medical records, receives medical records that have been requested; obtaining X-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying patient demographics; managing and updating charts to ensure that information is complete and filed appropriately. * Fulfills environmental responsibilities as assigned that may include setting up instruments and equipment per department protocols; cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; cleaning sterilizer per scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies except for vaccines; and restocking exam/procedure rooms. * Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisor. * Other duties as assigned. Competencies: Demonstrates the following competencies: * Demonstrates professional/appropriate dress, verbal and non-verbal communication skills, and effective written communication skills * Understands HIPAA guidelines and regulations, acknowledges patient rights * Stands as a patient advocate, with appropriate empathy, resolve and respect in communication and actions with patient and family. Recognizes opportunity for improvement regarding patient concerns. * Demonstrates continual learning, utilizes evidence-based practice to affect change. * Cultivates effective partnerships and collaborations with providers * Understands IT resources * Appropriately delegates to ensure optimal operational workflow EXPECTED BEHAVIORS: Attitude/Customer Competencies * Caring, compassionate, and approachable in all customer contacts * Privacy - respects customers' right to privacy and modesty * Confidentiality - maintains customers' confidentiality * Telephone etiquette - speaks so that customers hear a smile * Appearance - takes personal ownership in appearance and that of work environment * Initiative - takes necessary steps to fix problems immediately * Providing Direction and Customer Acknowledgment - provides personalized attention by being courteous, friendly, and helpful when responding to customers' needs * Timely service - recognizes that customers' time is very valuable; provides them with prompt service * Customer information/education - provides customers with the best information needed to make informed choices Relationship Competencies/Work Group Competencies * Demonstrates advocacy, respect and truth telling * Demonstrates accountability for own actions * Demonstrates ability to respectfully address interpersonal conflicts * Takes initiative to help others * Demonstrates a learning attitude toward solving problems * Demonstrates openness to change and new learning * Reports to work on time and has regular attendance * Adheres to practice defined dress code * Attends Staff meetings Ethical Decision-Making * Respects the needs, expectations and rights of all individuals * Advocates the rights of all to a safe environment * Uses sensitivity to cultural diversity to guide decision-making Performance Improvement * Identifies work processes and strives to reduce cost and increase satisfaction * Identifies customers and demonstrates understanding of customers' expectations * Actively works to increase satisfaction of all * Monitors customers' satisfaction * Takes active role in department process improvement efforts; demonstrates understanding of outcomes * Demonstrates an understanding of responsibilities * Demonstrates diagnostic thinking/reasoning * Utilizes feedback from peers, supervisor, customers to drive performance and behaviors * Prioritizes workplace safety MANDATORY LICENSE/REGISTRATION/CERTIFICATION: The following licenses/certifications are required (if checked): CPR (Cardio-Pulmonary Resuscitation) ACLS (Advanced Cardiac Life Support) PALS (Pediatric Advanced Life Support) NRP (Neonatal Resuscitation Program) CERTIFICATION/LICENSE: * Certification to work in a clinical role providing direct patient care required. LPN must possess active current Indiana licensure. * BLS certification thru the American Heart Association (AHA) and TB certification thru the American Lung Association (ALA) preferred. ADDITIONAL LICENSURE/CREDENTIAL REQUIREMENTS: * High school diploma or general equivalency diploma (GED). * Licensed Practical Nurse (LPN) not required, but must have active license within the state of Indiana. * Medical Assistants must have graduated from a medical assisting program that is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or by the Accrediting Bureau of Health Education Schools (ABHES). EDUCATION AND EXPERIENCE REQUIREMENTS: Mandatory Continuing Education: Customer Service, Fire and Safety, Corporate Compliance (including Confidentiality), Infection Control, and education required by regulatory, accreditation bodies, scope of practice, and/or Hancock Regional Hospital. * Three to five years of recent experience working in a medical practice as a certified medical assistant, RMA, or LPN. * Must be proficient in computer skills, including Microsoft Office (specifically Word and Excel), self-disciplined, energetic, and passionate. * Should be highly organized and be well-developed in oral and written communication skills. * Must demonstrate sound judgment, decision-making and problem-solving skills. WORK CONDITIONS PHYSICAL/MENTAL DEMANDS: * Standing, sitting, walking, bending, kneeling, crouching, and crawling as needed more than 2/3 of day * Manual dexterity, as used for performing intricate procedures, assembling medical equipment, caring for patients, typing, etc. * Vision requirements include but are not limited to close vision, distant vision, peripheral vision, and ability to adjust focus. This may include ability to read thermometers, electronic scales, etc. * Hearing requirements include but are not limited to hearing and responding to monitors, pagers, phones, equipment alarms or patients calling for assistance. * Occasionally required to lift and/or move up to 40 pounds. EQUIPMENT USED: Computer, Telephone, Printer, Fax Machine, Copy Machine ENVIRONEMNTAL CONDITIONS: * Works inside PRIMARY CONTACT WITH THE FOLLOWING AGE GROUP(S): NEONATAL/INFANT (0-12 MO) PEDIATRIC (1-12 YRS) ADOLESCENT (13-17 YRS) ADULT (18-64 YRS) GERIATRIC (65+ YRS

Mulberry Health is accepting applications for a part-time Receptionist position for evenings and every other weekend. Essential Functions: * Greet visitors, staff and guests * Assist visitors in finding their way around facility * To place, answer, and refer telephone calls. * To ensure that office is clean, neat and well-organized at all times. * Receive and distribute incoming mail and to process outgoing mail. * Reproduce documents on copying machines. * Maintain sound customer service practices and principles. Education and Qualifications: Must be a high school graduate and demonstrate basic clerical skills to include the following: ability to read, write, make simple calculations, type, telephone etiquette and effectively interact with the public. Job Type: Part-time Pay: From $14.00 per hour Work Location: In person

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you.At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Schedule: Part time - includes some weekdays and weekends Pay: $15 - $17/hr Bonus Potential What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you.At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Schedule: Part time - includes some weekdays and weekends Pay: $15 - $17/hr Bonus Potential What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR ELOEfJEKCc

Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Compensation: $15 - $18/hr + bonus opportunity PTO Offered Some weekends required What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR QcUTYiUcZ8

John Boner Neighborhood Centers | Indianapolis, IN Compensation: $18 hourly As the welcoming face of the John Boner Neighborhood Centers (JBNC), the Front Desk Receptionist plays a vital role in creating a warm, inclusive, and organized environment where every neighbor feels seen, supported, and respected. This position is at the heart of the Center's daily operations-connecting visitors to programs, supporting staff communication, and setting the tone for every person who walks through our doors. JBNC is entering an exciting stage of renewed organization and collaboration, and we're looking for someone who's eager to bring structure, positivity, and genuine care to our front desk experience. A Day in the Life Each day at the JBNC front desk brings something new. You might start your morning by greeting neighbors arriving for appointments, helping someone fax an important document, or guiding a visitor through our enrollment process for community programs. Throughout the day, you'll answer calls, direct visitors, and keep the lobby and resource room organized, ensuring flyers, materials, and technology are accessible and up to date. You'll collaborate closely with program staff to stay informed about upcoming events and available resources-proactively sharing information with neighbors to help them find what they need. When tensions arise, your calm confidence and empathy help de-escalate situations and keep interactions positive. You'll also be part of a newly growing team committed to building consistency, communication, and teamwork at the front lines of JBNC's mission. You Would Thrive in This Position If… * You're a natural connector who loves engaging with people from all walks of life and believes in treating everyone with dignity and respect. * You have a steady, confident presence and can calmly manage fast-paced or emotionally charged moments. * You're organized and proactive, keeping yourself and others informed about what's happening across departments. * You bring strong customer service instincts-you go above and beyond to help people feel supported and informed. * You're energized by teamwork, communication, and being part of a group that's improving processes together. * You're comfortable using technology and digital tools like Microsoft Outlook, Teams, SharePoint, and other systems to share information and assist neighbors. * You have the empathy and patience to assist individuals facing challenges and the confidence to communicate information clearly and compassionately. Key Details * Schedule: Monday-Friday, 8:00am-5:00pm or 9:00am-6:00pm; occasional evenings or weekends as needed * Environment: In-person, collaborative, and community-focused

Goodman Campbell Team At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality. We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have - with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients. Job Summary We are seeking a dedicated and capable Medical Office Specialist to facilitate a positive experience for our patients and team. This position is responsible for routine clinical and administrative tasks focused around our interventional pain department to help deliver an outstanding and efficient patient experience in a fast-paced environment. As you learn and grow in the role, you will provide support to two pain management Medical Administrative Assistants and have the opportunity to learn multiple positions - front desk, patient rooming and check out - to become an integral part of our team. To be successful in this role, you should exhibit exceptional customer service abilities to align with Goodman Campbell's dedication to a positive patient experience. Outstanding employees in this role are detailed, accurate and efficient while striving to deliver the highest level of patient service. As this role is an essential part of our team, active communication and respectful collaboration with peers is vital to success. Your training will begin with becoming skilled at working with the front desk, patient rooming and/or check out depending on the needs of the organization. These roles will help pave the way for your transition to the interventional pain department. With growing competency and a positive attitude, there will be opportunities to learn about other positions within our organization - including but not limited to medical records, phone operator, medical administrative assistant, etc. Job Duties Front Desk Opens the office and monitors the organization of the waiting room. Maintains an orderly and welcoming reception area at all times during normal business hours. Warmly welcomes all patients, exhibiting excellent customer service skills. Observes office flow to ensure patients receive prompt care. Notifies patients of change in schedule and updates them as office delays arise. Verifies insurance and personal information with patient. Collects co-payments, pre-payments, account balances, etc. Logs monies collected from patients and notes amount paid on visit slip. Balances cash receipts daily. Ensures HIPAA compliance in all aspects of workflow. Scans patient insurance card(s) at initial visit, verifies information at return visit(s) and updates when any changes occur. Ensures that required medical information (tests, scans, reports, etc.) are available for each visit, including MRI / CT / X-ray discs. Connects patient to the Financial Counselor for questions or problems. Indicates no show, cancels, etc. in computer system. Other duties as assigned. Patient Rooming Ensures efficient patient flow while obtaining vital signs, and verifying complete case information. Notifies provider of patient appointment/procedure readiness, assisting provider with medical supplies or equipment needs. Assists provider with patient care when appropriate. Chart maintenance, compiling and organizing patient chart in chronological orderly manner for patient visit, delivering patient chart/information to patient care areas, filing information into patient record. Cleans, stocks, and turns over rooms post patient visit. Monitors supply list and stocking clinical office supplies as needed. Reviews last visit notes prior to patient visit for orders & instructions needing completion prior to visit, ensuring all items are received. Prints appointment lists, visit slips, and medical profile sheets. Verifies completion of HIPAA information, authorization and precertification prior to patient visit by monitoring exception list. Requests films, labs, etc. from hospital, referring providers, or GCBS offices. Calls hospital or other facilities to obtain missing testing reports, films, or records including at time of visit if missing. Other duties as assigned. Check Out Answers routine, general & non-clinical patient medical questions. Works closely with providers for continuity of patient Customer Service. Verifies visit slip, testing requested, billing info, physician orders are complete and legible. Schedules follow-up appointments if no other testing or procedures are required. Streamlines check out of office visits with no testing or procedures ordered. Collects any remaining monies due at checkout. Keys payments and charges at time of visit. Processes miscellaneous charges and payments received at office. Balances charges/payments and batch daily. Completes return to work statements as requested. Other duties as assigned. Medical Administrative Assistant Triage Phone Calls RMD calls; Any available MD calls Established patient incoming calls Distribute to appropriate departments (medical records, billing, nurses, etc) Answer appropriate questions Non-medical judgment issues Information read from the patients chart/transcription Per standard orders of provider based on written protocols Procedures scheduled with Goodman Campbell Surgery Scheduler per doctors' orders and protocols. Schedule ancillary vendors, physicians, equipment, and services when indicated. This process will be continuously reviewed and may change in the future. Complete and document surgery orders and submit to surgical facility Ensure films are available for surgery per physician preference Verify that all items are “checked-off” on surgery scheduling screen prior to surgery date Billing Collect surgical charges from providers. Ensure all diagnosis, procedure codes, and operative notes are included. Send paperwork to the medical coder. Transcription Obtain provider signature in timely manner. Route signed transcription to MR for filing & processing. Build orders in the EMR Notify provider of provider non-covered benefits as determined by Referral Coordinator. Request alternative treatment options from provider. Notify patient of non-covered benefits and potential changes in treatment plan. Refer patient to Accounts Receivable Representative to coordinate payment options. Scheduling all new patient visits as requested Process provider Mail. Maintain provider calendar. - Keep calendars current and inform providers, office, scheduling, etc. of changes. Notify Central Scheduling of physician template preferences and changes. Notify Central Scheduling of need to reschedule individual patients or general schedule changes. Position to cover all patient, physician and facility calls designated to that team of providers during business hours. At least one medical administrative assistant must be available for the Goodman Campbell providers and to take calls at all times during normal business hours. At least one medical administrative assistant must be available to cover the designated physician team at all times during normal business hours. Other duties as assigned. Knowledge, Skills and Abilities Required Genuine dedication to excellent customer service/ Exceptional attention to detail. A can-do attitude that does not hesitate to jump in to help others. Respect for organizational policies, procedures, systems, and objectives. Alignment with HIPAA regulations. Ability to drive to efficiency and accuracy in a fast-paced environment Ability to collaborate and communicate clearly. Ability to respectfully interact with physicians, providers, peers and patients. Ability to work independently. Ability to use Microsoft Office (Outlook, Word, Excel) and electronic health record system (NextGen). Educational and Experience Required Education : High school diploma or equivalent Medical assistant or LPN certification preferred Preferred Experience: 3-5 years of experience in a physician office or hospital setting 1-3 years of experience in neurosurgery or spine surgery Physical Demands Substantial amount of patient interaction requiring standing, bending and stooping. Moderate to heavy patient volume requiring efficiency and speed. Occasional moderate lifting. Able to sit for an extended period of time in focused work.

Job DescriptionGoodman Campbell Team At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality. We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have - with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients. Job Summary We are seeking a dedicated and capable Medical Office Specialist to facilitate a positive experience for our patients and team. This position is responsible for routine clinical and administrative tasks focused around our interventional pain department to help deliver an outstanding and efficient patient experience in a fast-paced environment. As you learn and grow in the role, you will provide support to two pain management Medical Administrative Assistants and have the opportunity to learn multiple positions - front desk, patient rooming and check out - to become an integral part of our team. To be successful in this role, you should exhibit exceptional customer service abilities to align with Goodman Campbell's dedication to a positive patient experience. Outstanding employees in this role are detailed, accurate and efficient while striving to deliver the highest level of patient service. As this role is an essential part of our team, active communication and respectful collaboration with peers is vital to success. Your training will begin with becoming skilled at working with the front desk, patient rooming and/or check out depending on the needs of the organization. These roles will help pave the way for your transition to the interventional pain department. With growing competency and a positive attitude, there will be opportunities to learn about other positions within our organization - including but not limited to medical records, phone operator, medical administrative assistant, etc. Job Duties Front Desk Opens the office and monitors the organization of the waiting room. Maintains an orderly and welcoming reception area at all times during normal business hours. Warmly welcomes all patients, exhibiting excellent customer service skills. Observes office flow to ensure patients receive prompt care. Notifies patients of change in schedule and updates them as office delays arise. Verifies insurance and personal information with patient. Collects co-payments, pre-payments, account balances, etc. Logs monies collected from patients and notes amount paid on visit slip. Balances cash receipts daily. Ensures HIPAA compliance in all aspects of workflow. Scans patient insurance card(s) at initial visit, verifies information at return visit(s) and updates when any changes occur. Ensures that required medical information (tests, scans, reports, etc.) are available for each visit, including MRI / CT / X-ray discs. Connects patient to the Financial Counselor for questions or problems. Indicates no show, cancels, etc. in computer system. Other duties as assigned. Patient Rooming Ensures efficient patient flow while obtaining vital signs, and verifying complete case information. Notifies provider of patient appointment/procedure readiness, assisting provider with medical supplies or equipment needs. Assists provider with patient care when appropriate. Chart maintenance, compiling and organizing patient chart in chronological orderly manner for patient visit, delivering patient chart/information to patient care areas, filing information into patient record. Cleans, stocks, and turns over rooms post patient visit. Monitors supply list and stocking clinical office supplies as needed. Reviews last visit notes prior to patient visit for orders & instructions needing completion prior to visit, ensuring all items are received. Prints appointment lists, visit slips, and medical profile sheets. Verifies completion of HIPAA information, authorization and precertification prior to patient visit by monitoring exception list. Requests films, labs, etc. from hospital, referring providers, or GCBS offices. Calls hospital or other facilities to obtain missing testing reports, films, or records including at time of visit if missing. Other duties as assigned. Check Out Answers routine, general & non-clinical patient medical questions. Works closely with providers for continuity of patient Customer Service. Verifies visit slip, testing requested, billing info, physician orders are complete and legible. Schedules follow-up appointments if no other testing or procedures are required. Streamlines check out of office visits with no testing or procedures ordered. Collects any remaining monies due at checkout. Keys payments and charges at time of visit. Processes miscellaneous charges and payments received at office. Balances charges/payments and batch daily. Completes return to work statements as requested. Other duties as assigned. Medical Administrative Assistant Triage Phone Calls RMD calls; Any available MD calls Established patient incoming calls Distribute to appropriate departments (medical records, billing, nurses, etc) Answer appropriate questions Non-medical judgment issues Information read from the patients chart/transcription Per standard orders of provider based on written protocols Procedures scheduled with Goodman Campbell Surgery Scheduler per doctors' orders and protocols. Schedule ancillary vendors, physicians, equipment, and services when indicated. This process will be continuously reviewed and may change in the future. Complete and document surgery orders and submit to surgical facility Ensure films are available for surgery per physician preference Verify that all items are “checked-off” on surgery scheduling screen prior to surgery date Billing Collect surgical charges from providers. Ensure all diagnosis, procedure codes, and operative notes are included. Send paperwork to the medical coder. Transcription Obtain provider signature in timely manner. Route signed transcription to MR for filing & processing. Build orders in the EMR Notify provider of provider non-covered benefits as determined by Referral Coordinator. Request alternative treatment options from provider. Notify patient of non-covered benefits and potential changes in treatment plan. Refer patient to Accounts Receivable Representative to coordinate payment options. Scheduling all new patient visits as requested Process provider Mail. Maintain provider calendar. - Keep calendars current and inform providers, office, scheduling, etc. of changes. Notify Central Scheduling of physician template preferences and changes. Notify Central Scheduling of need to reschedule individual patients or general schedule changes. Position to cover all patient, physician and facility calls designated to that team of providers during business hours. At least one medical administrative assistant must be available for the Goodman Campbell providers and to take calls at all times during normal business hours. At least one medical administrative assistant must be available to cover the designated physician team at all times during normal business hours. Other duties as assigned. Knowledge, Skills and Abilities Required Genuine dedication to excellent customer service/ Exceptional attention to detail. A can-do attitude that does not hesitate to jump in to help others. Respect for organizational policies, procedures, systems, and objectives. Alignment with HIPAA regulations. Ability to drive to efficiency and accuracy in a fast-paced environment Ability to collaborate and communicate clearly. Ability to respectfully interact with physicians, providers, peers and patients. Ability to work independently. Ability to use Microsoft Office (Outlook, Word, Excel) and electronic health record system (NextGen). Educational and Experience Required Education: High school diploma or equivalent Medical assistant or LPN certification preferred Preferred Experience: 3-5 years of experience in a physician office or hospital setting 1-3 years of experience in neurosurgery or spine surgery Physical Demands Substantial amount of patient interaction requiring standing, bending and stooping. Moderate to heavy patient volume requiring efficiency and speed. Occasional moderate lifting. Able to sit for an extended period of time in focused work.