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What is a relationship account manager and how to become one

Updated January 8, 2025
4 min read
Quoted expert
Kaustav Misra Ph.D.

A relationship account manager works in financial service organizations to develop and maintain relationships with clients. They are responsible for meeting all financial goals as determined by their clients. To do this, they conduct regular meetings with clients and ensure that the organization's products or services meet their expectations.

The typical workweek of a relationship account manager revolves around meeting with clients, conducting research, updating client information, communicating with relevant teams, and generating and compiling reports. In terms of work environment, a relationship account manager usually works a typical forty-hour-week schedule and mainly operates from the organization's office. However, the job frequently entails travelling to meet with clients and attend other business events.

A candidate must possess at least an undergraduate degree in finance, business, economics, or other related fields to qualify for this role. However, some employers may require an MBA or some other form of post-graduate education. Furthermore, a candidate must have at least two to three years or more of relevant work experience.

A relationship account manager makes an average of $89,000 per year, depending on their level of experience, expertise, and education.

What general advice would you give to a relationship account manager?

Kaustav Misra Ph.D.Kaustav Misra Ph.D. LinkedIn profile

Associate Dean, Central Connecticut State University

I have spent almost two decades in the higher education industry and about a decade in administration. I often advised students, and it is astonishing to see how many of these students do not plan for their future. A good plan is a starting point to lead a good and successful career and life. Hence, by all means, it is worth noting that developing a future-oriented focus is important, so taking time to streamline the plan should be an important exercise for every graduate before they begin to do anything.
ScoreRelationship Account ManagerUS Average
Salary
5.1

Avg. Salary $65,213

Avg. Salary $59,228

Stability level
6.4

Growth rate 5%

Growth rate 0.3%

Diversity
2.7
Race

American Indian and Alaska Native 0.24%

Asian 4.07%

Black or African American 3.24%

Hispanic or Latino 9.82%

Unknown 4.41%

White 78.23%

Gender

female 47.06%

male 52.94%

Age - 46
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46
Stress level
6.4

Stress level is manageable

7.1 - high

Complexity level
8.7

Complexity level is advanced

7 - challenging

Work life balance
4.4

Work life balance is poor

6.4 - fair

Relationship account manager career paths

Key steps to become a relationship account manager

  1. Explore relationship account manager education requirements

    Most common relationship account manager degrees

    Bachelor's

    73.4 %

    Associate

    12.2 %

    Master's

    9.7 %
  2. Start to develop specific relationship account manager skills

    SkillsPercentages
    Account Management14.13%
    CRM10.44%
    Business Development8.80%
    Client Relationships7.19%
    Sales Goal4.13%
  3. Complete relevant relationship account manager training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New relationship account managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a relationship account manager based on U.S. Bureau of Labor Statistics data and data from real relationship account manager resumes.
  4. Research relationship account manager duties and responsibilities

    • Negotiate all pricing and promotional offerings while managing to yield and ROI goals.
    • Utilize CRM system to manage, facilitate and document projects and tasks in technology planning efforts.
    • Manage a national merchant retail portfolio.
    • Perform cost-benefit and ROI analyses and prepare lead retrieval systems to ensure proper collection and aid management in future implementation decisions.
  5. Prepare your relationship account manager resume

    When your background is strong enough, you can start writing your relationship account manager resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a relationship account manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable relationship account manager resume templates

    Build a professional relationship account manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your relationship account manager resume.
    Relationship Account Manager Resume
    Relationship Account Manager Resume
    Relationship Account Manager Resume
    Relationship Account Manager Resume
    Relationship Account Manager Resume
    Relationship Account Manager Resume
    Relationship Account Manager Resume
    Relationship Account Manager Resume
    Relationship Account Manager Resume
  6. Apply for relationship account manager jobs

    Now it's time to start searching for a relationship account manager job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first relationship account manager job

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Average relationship account manager salary

The average relationship account manager salary in the United States is $65,213 per year or $31 per hour. Relationship account manager salaries range between $46,000 and $91,000 per year.

Average relationship account manager salary
$65,213 Yearly
$31.35 hourly

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Relationship account manager reviews

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A zippia user wrote a review on Apr 2020
Pros

Motivating people and helping to create success in each person's day. Honor God serve people in rich people's lives, pursue excellence in service.


profile
A zippia user wrote a review on Jul 2019
Cons

I don't like Infiltration which is common in Asian countries.


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A zippia user wrote a review on Jun 2019
Pros

Strategic Planning to develop and capture new business opportunities, building strong customer/partner relationships and analyzing the financial performance of customers to help improve their financial and operational performance. Negotiations

Cons

Being away from family because of excessive travel


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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