How to hire a relationship banker

How to hire a relationship banker, step by step

Here's a step-by-step relationship banker hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a relationship banker job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new relationship banker
• Step 8: Go through the hiring process checklist

What does a relationship banker do?

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1. Identify your hiring needs

   Before you post your relationship banker job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a relationship banker for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A relationship banker's background is also an important factor in determining whether they'll be a good fit for the position. For example, relationship bankers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list presents relationship banker salaries for various positions.

   Type of Relationship Banker	Description	Hourly rate
   Relationship Banker	Securities, commodities, and financial services sales agents connect buyers and sellers in financial markets. They sell securities to individuals, advise companies in search of investors, and conduct trades.	$13-23
   Finance Service Representative	A financial service representative typically works for a bank or a similar establishment. One of their primary responsibilities is to reach out to clients and offer financial advice, services, or products such as insurance and credit cards... Show more	$12-27
   Finance & Sales Representative	A finance and sales representative is responsible for selling financial services and instruments to clients according to their needs and requirements. Finance and sales representatives identify the clients' long-term financial goals and objectives to provide accurate investment options and plans by considering their risk tolerance and credit performance... Show more	$29-57

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Excellent Interpersonal
   • Financial Services
   • Work Ethic
   • Cash Handling
   • Taking Care
   • Product Knowledge
   • Cross-Sell
   • Mobile Banking
   • Bank Products
   • Process Transactions
   • Client Relationships
   • ATM
   • Financial Solutions
   • Securities

   Check all skills

   Responsibilities:

   • Attain NMLS number and Texas notary.
   • Perform teller duties, process daily reports, meet and exceed sales referral goals, manage ATM balancing and maintenance.
   • Manage a comprehensive portfolio of diversify securities and real estate holdings.
   • Cultivate new relationships through outside sales calls, effective profiling and telephone solicitation of company provide leads.
   • Register with the NMLS and keep skills, knowledge, and accreditations up-to-date.
   • Inform customers of procedures for applying for services such as ATM cards, direct deposit, and certificates of deposit.

   More relationship banker duties

3. Make a budget

   Including a salary range in the relationship banker job description is a good way to get more applicants. A relationship banker salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a relationship banker in Utah may be lower than in New York, and an entry-level engineer typically earns less than a senior-level relationship banker. Additionally, a relationship banker with lots of experience in the field may command a higher salary as a result.

   Average relationship banker salary

   $37,091yearly

   $17.83 hourly rate

   ---

   Entry-level relationship banker salary

   $28,000 yearly salary

   Updated December 14, 2025

   Average relationship banker salary by state

   Rank	State	Avg. salary	Hourly rate
   1	New York	$57,211	$28
   2	Rhode Island	$45,035	$22
   3	Maine	$44,762	$22
   4	North Carolina	$42,320	$20
   5	Massachusetts	$41,618	$20
   6	Minnesota	$41,499	$20
   7	New Jersey	$39,648	$19
   8	California	$39,451	$19
   9	Pennsylvania	$37,936	$18
   10	Indiana	$37,919	$18
   11	Florida	$37,899	$18
   12	Maryland	$37,790	$18
   13	Illinois	$37,502	$18
   14	Texas	$36,704	$18
   15	Virginia	$35,518	$17
   16	Tennessee	$35,495	$17
   17	Missouri	$35,221	$17
   18	Georgia	$34,786	$17
   19	Arkansas	$34,015	$16
   20	Colorado	$33,710	$16

   Average relationship banker salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Santander Bank	$44,991	$21.63
   2	ESL Federal Credit Union	$42,721	$20.54	19
   3	Busey	$40,884	$19.66	19
   4	MIDFLORIDA Credit Union	$40,621	$19.53	1
   5	BMO Capital Markets	$39,930	$19.20	252
   6	Dahl Consulting	$39,903	$19.18
   7	Simmons Bank	$39,815	$19.14	39
   8	City National Bank	$39,767	$19.12	192
   9	Tech Credit Union	$39,692	$19.08	2
   10	The Apollo Group	$39,652	$19.06	2
   11	Independent Bank	$39,352	$18.92
   12	Desert Schools Federal Credit Union	$39,317	$18.90	2
   13	Northeast Bank	$39,228	$18.86	1
   14	MUFG EMEA	$38,775	$18.64
   15	The Bank of Glen Burnie	$38,607	$18.56
   16	J.P. Morgan	$38,547	$18.53
   17	BenefitMall	$38,534	$18.53
   18	Mcgriff, Seibels & Williams	$38,052	$18.29
   19	Vantage West CU	$38,037	$18.29	3
   20	BNP Paribas	$38,011	$18.27

4. Writing a relationship banker job description

   A job description for a relationship banker role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a relationship banker job description:

   Relationship banker job description example

   Provides exceptional customer service to new and established financial institution clients, including cross-selling of products and services and cash receipt and payment services.
   
   Accurately processes routine and complex transactions for branch customers, including deposits, withdrawals, and loan payment processing while balancing a cash drawer and safeguarding against fraud.
   Assists with the maintenance and servicing of bank equipment such as ATMs, and Night Drops. Researches customer inquiries, orders checks/debit cards, returns phone calls, and other customer originated service needs with the intent of enhancing customer retention and uncovering additional sales opportunities. Confidently uses needs based assessment tools (Client Relationship Worksheet) in a conversational manner to analyze and uncover customer needs. Recommends and sells appropriate solutions both in person and over the phone. Opens deposit accounts, inputs and follows through with loan applications following operations and regulatory requirements; opens all types of personal accounts and prepares related documentation; follows up with clients after new accounts are opened to deepen the relationship. Demonstrates a high level of courtesy and efficiency with customers, continuously exceeding expectations with servicing skills; maintains a strong understanding of industry trends and how they impact the customer. Proactively seeks ways to expand customer relationships in order to achieve individual and branch goals; maintains a working knowledge of the banks products and services. Actively participates in branch huddles, meetings, and one on one coaching sessions. Adheres to operational controls including but not limited to legal, corporate and regulatory procedures to ensure the safety and security of client bank assets. Assists with new staff member training and coaching; Performs on the job training and may serve as a backup trainer as needed. May direct work flow by assigning ancillary duties on the Teller line as needed. Maintains knowledge of all relevant rules and regulations. Conforms to General Performance Expectations as identified for all employees.
   
   Qualifications/Requirements:
   One year experience in a banking or customer service position preferred High School Diploma or equivalent with an emphasis in a business curriculum Demonstrated experience in banking and/or customer service Proficient analytical and mathematic skills, along with reading and writing skills Proficient communication, interpersonal and sales skills A comprehensive knowledge of operating policies and procedures which impact consumer services; A thorough knowledge of the features and benefits of company consumer products and services Basic computer skills, including Microsoft Outlook, Word and Excel Ability to lift up to 50 lbs. of coin Must be able to support multiple branch locations as needed
   
   Chemung Canal Trust Company/Capital Bank fosters a diverse and inclusive culture where employees are able to succeed to their full potential. EEO/AA Including Veterans and Disabled
   
   Minimum - $15.00 per hour
   
   Maximum - $22.00 per hour

   Copy this example

   

5. Post your job

   To find the right relationship banker for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with relationship bankers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit relationship bankers who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your relationship banker job on Zippia to find and attract quality relationship banker candidates.
   • Use niche websites such as salesjobs, salesheads, allretailjobs.com, sales trax.
   • Post a job on free websites.

6. Interview candidates

   Recruiting relationship bankers requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new relationship banker

   Once you've selected the best relationship banker candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   After that, you can create an onboarding schedule for a new relationship banker. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a relationship banker?