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The differences between relationship bankers and consumer bankers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a relationship banker and a consumer banker. Additionally, a consumer banker has an average salary of $39,462, which is higher than the $37,091 average annual salary of a relationship banker.
The top three skills for a relationship banker include excellent interpersonal, financial services and work ethic. The most important skills for a consumer banker are financial services, securities, and cash management.
| Relationship Banker | Consumer Banker | |
| Yearly salary | $37,091 | $39,462 |
| Hourly rate | $17.83 | $18.97 |
| Growth rate | 10% | 10% |
| Number of jobs | 34,587 | 24,716 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 59% |
| Average age | 43 | 43 |
| Years of experience | 4 | 4 |
A relationship banker is responsible for providing financial advice by applying financial disciplines in the banking industry. Relationship bankers process financial transactions on their clients' bank accounts, generate account statements, and reiterate bank policies to support clients' financial goals and objectives. They also research the current financial industry, identify new bank services opportunities to gain more clients, and increase profits for the business. A relationship banker must have excellent communication and customer service skills, responding to the clients' inquiries and concerns regarding their bank accounts, and resolving complaints timely and efficiently.
A consumer banker is responsible for providing efficient banking services, aiming for smooth operations and client satisfaction. Although the extent of their responsibilities depends on their company or place of employment, it typically revolves around assisting clients with different banking procedures, answering inquiries, processing requests such as withdrawals and deposits, opening and closing accounts, maintaining records, and performing data entry tasks. Moreover, a consumer banker typically works in a team environment, which requires an active communication line for an efficient workflow.
Relationship bankers and consumer bankers have different pay scales, as shown below.
| Relationship Banker | Consumer Banker | |
| Average salary | $37,091 | $39,462 |
| Salary range | Between $28,000 And $48,000 | Between $27,000 And $56,000 |
| Highest paying City | New York, NY | - |
| Highest paying state | New York | - |
| Best paying company | Santander Bank | - |
| Best paying industry | Finance | - |
There are a few differences between a relationship banker and a consumer banker in terms of educational background:
| Relationship Banker | Consumer Banker | |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 59% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between relationship bankers' and consumer bankers' demographics:
| Relationship Banker | Consumer Banker | |
| Average age | 43 | 43 |
| Gender ratio | Male, 46.6% Female, 53.4% | Male, 42.9% Female, 57.1% |
| Race ratio | Black or African American, 5.4% Unknown, 4.1% Hispanic or Latino, 11.3% Asian, 12.2% White, 66.7% American Indian and Alaska Native, 0.2% | Black or African American, 5.6% Unknown, 4.1% Hispanic or Latino, 11.8% Asian, 10.7% White, 67.5% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |