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The differences between relationship bankers and universal bankers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a relationship banker, becoming a universal banker takes usually requires 6-12 months. Additionally, a relationship banker has an average salary of $37,091, which is higher than the $35,922 average annual salary of a universal banker.
The top three skills for a relationship banker include excellent interpersonal, financial services and work ethic. The most important skills for a universal banker are customer relationships, cash handling, and financial services.
| Relationship Banker | Universal Banker | |
| Yearly salary | $37,091 | $35,922 |
| Hourly rate | $17.83 | $17.27 |
| Growth rate | 10% | -3% |
| Number of jobs | 34,587 | 28,761 |
| Job satisfaction | - | 2 |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 53% |
| Average age | 43 | 41 |
| Years of experience | 4 | 12 |
A relationship banker is responsible for providing financial advice by applying financial disciplines in the banking industry. Relationship bankers process financial transactions on their clients' bank accounts, generate account statements, and reiterate bank policies to support clients' financial goals and objectives. They also research the current financial industry, identify new bank services opportunities to gain more clients, and increase profits for the business. A relationship banker must have excellent communication and customer service skills, responding to the clients' inquiries and concerns regarding their bank accounts, and resolving complaints timely and efficiently.
A universal banker's role is to provide banking assistance to clients by performing a wide range of tasks, ensuring timeliness and customer satisfaction. Their responsibilities revolve around handling and processing accounts, accomplishing requests from clients, and addressing inquiries and complaints, responding to them promptly and efficiently. They must also manage cash drawers, generate referrals, and identify the clients' financial and banking needs. Furthermore, as a universal banker, it is crucial to ensure that all processes comply with the policies and regulations of the bank.
Relationship bankers and universal bankers have different pay scales, as shown below.
| Relationship Banker | Universal Banker | |
| Average salary | $37,091 | $35,922 |
| Salary range | Between $28,000 And $48,000 | Between $27,000 And $46,000 |
| Highest paying City | New York, NY | Urban Honolulu, HI |
| Highest paying state | New York | Hawaii |
| Best paying company | Santander Bank | Affinity Credit Union |
| Best paying industry | Finance | Finance |
There are a few differences between a relationship banker and a universal banker in terms of educational background:
| Relationship Banker | Universal Banker | |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 53% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | - |
Here are the differences between relationship bankers' and universal bankers' demographics:
| Relationship Banker | Universal Banker | |
| Average age | 43 | 41 |
| Gender ratio | Male, 46.6% Female, 53.4% | Male, 35.1% Female, 64.9% |
| Race ratio | Black or African American, 5.4% Unknown, 4.1% Hispanic or Latino, 11.3% Asian, 12.2% White, 66.7% American Indian and Alaska Native, 0.2% | Black or African American, 9.0% Unknown, 3.0% Hispanic or Latino, 20.7% Asian, 9.7% White, 56.7% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 6% | 11% |