Relationship manager jobs in Cary, NC - 412 jobs

Reports To: VP Real Estate Development Target Base Range for this role is $100k-$110k. This role requires a full-time onsite presence in Durham, NC Please note: We are only able to consider candidates who are U.S. citizens or lawful permanent residents (green card holders) and who do not require current or future visa sponsorship of any sort. Job Summary The Real Estate Development Relationship Manager will support due diligence and real estate development activities in addition to leasing and opportunities to grow partnerships. This role bridges predevelopment strategy and owner advocacy, ensuring projects are conceived, positioned, and executed in alignment with key objectives and long-term asset value. This role serves as the relationship lead, coordinating internal teams, consultants, and external stakeholders in alignment with the business plan. The position works cross-functionally with site acquisition, development, asset management, and ownership, providing informed insight. Key Responsibilities Shape the future of electric mobility by developing and growing our critical site host partner accounts across the United States Negotiate and execute site host agreements, amendments, and other contracts with site hosts Support site hosts from contract signature through operations and maintain excellent relationships Develop and execute a plan to grow the IONNA footprint within your set of accounts Manage multiple development projects from inception through early development stages Lead day-to-day coordination of consultants and internal teams Identify and mitigate development risks throughout the project lifecycle Manage numerous accounts concurrently & strategically, while ensuring high customer satisfaction Mission: Keep host happy and grow the partnership Key Performance Indicators (KPIs) Time period sites are in due diligence New sites with existing Partners Partner Satisfaction Required Qualifications Bachelor's degree preferred with a minimum of 5 years of account management expertise; EV charging and/or Real Estate experience required Understanding of the EV charging deployment process Experience presenting and interacting with C-suite executives and industry leaders Strong project management and organizational skills Ability to manage consultants and various stakeholders Strong communication, negotiation, and leadership skills Preferred Experience Proficiency in Salesforce Identify risks or misalignments related to market demand, revenue assumptions, or execution timing. Support transitions between predevelopment, active leasing, and stabilization. IONNA is committed to fair and equitable compensation practices through a competitive base salary, as well as offering bonus programs, comprehensive benefits such as medical, dental, vision, life, 401(K), and paid holidays. Actual base salaries are based on several factors unique to each candidate, including but not limited to skill set, experience, certifications and specific work location. We are committed to an inclusive and diverse team. We are committed to an inclusive and diverse team. IONNA is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.

The C&I Relationship Manager IV assumes the overall responsibility, development and management of their borrowing and non-borrowing portfolio. The Relationship Manager is responsible for marketing a range of products and services to medium and large commercial clients and services and originates most challenging and complex C & I loans. Manages and develops a portfolio of complex commercial relationships and ensures retention of total client assets, credit quality and net growth in relationships. The Relationship Manager will play a vital role in the growth and development of the commercial banking portfolio and market share. Primary focus will be to profile and sell/cross-sell commercial products to our existing client base, as well as prospects. Position Accountabilities Work closely with internal partners to facilitate the development of new business relationships as well as develop prospects through lead lists and Centers of Influence (COI). Responsible for retaining and expanding existing customer relationships. Develop and maintain a quality loan portfolio with an emphasis on companies with revenues between $20 - $150 million, obtaining deposits and cross-selling other Bank products and services along with building strong customer relationships. Prepare correspondence, commitment letters, loan memorandums and associated documents as required. Monitor loan portfolio and maintain updated financial information. Expand existing knowledge base of commercial and other products and services, including loan policy, documentation, structuring and regulatory requirements. Ensure the portfolio administration and risk management of each client relationship is in compliance with established credit policy, procedure and business strategy as well as commercial and regulatory guidelines. Identify and successfully capitalize on cross-sell opportunities and makes appropriate referrals. Execute a call program to acquire, retain and expand existing customer relationships. Maintain pipeline of existing relationships and new prospects. Collect and maintain financial information on borrowers and interact with customers to ensure that all banking needs are being met. Assist in mentoring teammates, to include credit analysis, financial spreading and underwriting. Provide financial advice to customers and profitably sell appropriate products and services to those prospects and clients. Work with Treasury staff to solicit treasury services and deposit accounts. Prepare correspondence, commitment letters, and loan memorandums and associated documents as required. Ensure that own work is in compliance with applicable policies, procedures, laws, regulations and guidelines. Participate in organizations and projects to establish referral contacts and Centers of Influence (COI) within the community. Other Duties as Assigned Organizational Relationship This position typically reports to a Team Leader, Group Leader or Regional President Position Qualifications Education & Experience Bachelor's degree in Business, Economics, or finance preferred or equivalent banking experience Minimum 10 years of commercial banking experience and a proven track record of generating deposit and fee income Knowledge & Skills Strong credit skills Ability to independently manage a specialty line of lending and complex lending structures. Very strong professional writing skills, can articulate a customer's business needs succinctly and accurately in credit packages Demonstrates effective problem solving and excellent collaboration and inter-personal communication skills. Possesses excellent C & I lending and product knowledge and organizational skills. Ability to make knowledgeable loan decisions based on information supplied by the customer verified through a rigorous underwriting process, strong ability to structure loans, strong credit skills. Proven track record with sales and new business development in conjunction with exceeding sales goals. Ability to work well in a sales driven environment Ability to manage multiple tasks at one time without supervision. Knowledge of applicable laws and regulatory compliance related to commercial lending. Proficient computer skills with a good working knowledge of Microsoft Office Programs including Excel, Word and Outlook. Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting https://www.atlanticunionbank.com/about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.

Candidates must live within the assigned territory or close proximity of the geographic area of Greensboro to West Raleigh. The Veterinary Relationship Manager is a quota-carrying role that leads the holistic relationship of our Veterinary customers, inclusive of growing, optimizing, and retaining the entirety of the customer's business with Covetrus. This role is responsible for driving growth and maximizing share of wallet for in-clinic, technology, and specialty products within their designated sales territory. This position is a proactive, in-person sales role responsible for identifying and addressing customer needs, pain points, and opportunities to optimize and improve the adoption of existing products, as well as selling point solutions when opportunities are identified. The Veterinary Relationship Manager will closely partner with Veterinary Account Executives (VAE) to identify VetSuite opportunities and drive further growth within the in-person sales segment. Essential Duties and Responsibilities: Serves as the key sales contact to optimize and nurture accounts with a focus on overall relationship growth and long-term customer relationships to meet company financial targets. Supports the sales team in achieving and exceeding revenue and gross profit goals through customer relationship nurturing. Leverages internal content and expertise to drive engagement activities, including webinars, and optimization initiatives that support revenue growth and adoption. Identifies customer needs, pain points, and opportunities to proactively generate potential VetSuite opportunities and drive further growth and adoption within the sales segment. Collaborates closely with Veterinary Account Executives to assess, communicate, and pursue VetSuite leads to maximize growth potential and customer value; communicates VetSuite leads to VAE via Salesforce.com Acts as a primary customer liaison for the implementation and onboarding processes, ensuring seamless transitions and a positive customer experience. Analyzes internal reports to optimize customer utilization, identify growth opportunities, and guide sales team efforts. Maintains critical data and customer updates within SFDC to effectively track and support the sales process and customer relationships. Performs additional duties and tasks as necessary to support the team and company objectives. Performance Measures: Gross Profit. VetSuite Sales. Point Solution Sales. Revenue. Experience Requirements: A minimum of 1 year of related experience in sales, account management, or similar roles within the veterinary or healthcare industry is required. Skill Requirements: Ability to work collaboratively in a matrix organization and effectively pull through business. Ability to understand, translate, and respond to customer needs/objectives with differentiated offers and solutions that Covetrus can deliver. Consistently meets sales goals, showcasing a basic understanding of the sales process, client needs, and effective relationship-building strategies. Can pivot and adapt in fast-moving, agile environments. Capable of dealing with business conflict Ability to partner closely with staff across departments to implement growth strategies. Ability to understand CRM tools functionality and practical experience used to support the management of an account. Work Environment: Travel daily for field visits, meetings, and training; travel may vary depending on region. Attendance at annual national and relevant regional sales meetings is required. Occasional night/weekend travel may be necessary. A valid state driver's license is required. Preferred Qualifications: A bachelor's degree or equivalent experience in Business, Communications, or a related field is preferred. 2-3 years of relevant experience in sales, account management, or similar roles within the veterinary industry is strongly preferred. This high-visibility relationship management position offers candidates the ability to grow within the organization while developing valuable industry knowledge and increasing their sales acumen. If you are an initiative-taker with a passion for technology and a goal to excel in a sales environment, we invite you to apply for this role and start your career with us. We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program: 401k savings & company match Paid time off Paid holidays Maternity leave Parental leave Military leave Other leaves of absence Health, dental, and vision benefits Health savings accounts Flexible spending accounts Life & disability benefits Identity theft protection Pet insurance Certain positions may include eligibility for a short-term incentive plan Salary may vary depending on factors such as confirmed job-related skills, experience, and location. It is not typical for an individual to be hired at or near the top end of the range for their role. Compensation decisions are dependent upon the facts and circumstances of each case. Sales Positions are eligible for a Variable Incentive. The pay range for this position is as follows: $72,720-$103,800 Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

For over 78 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you'll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you're worth with a lot of really awesome people. Ernest Packaging Solutions is currently in search of a Client Relationship Manager (B2B outside sales) for our division located in Raleigh, NC. This is a full-time position that offers a competitive base salary, plus commission, along with benefits. The packaging industry consists of various products that range from shipping and receiving supplies (corrugated, plastics, foams, glues, adhesives, films) to custom packaging solutions for companies that sell tangible products, along with industrial supplies. Every product we purchase at one point or another was most likely packaged and often times packaged again during shipment. Therefore, packaging supplies have proven to be an indispensable necessity in a market with an unquenchable thirst. However, we can also sell janitorial, facilities, and safety supplies along with packaging related automation. Responsibilities: Outside face to face sales New business development, account management, client retention Develop and maintain your book of business The benefits of being an Ernest Client Relationship Manager: develop, keep, and manage your own accounts continue to make residual income from your accounts and of course a strong base salary + commission + benefits uncapped earnings potential Please learn more about Ernest Packaging Solutions by watching some of our Youtube videos: Ernest's Cardboard Guitar Strikes a Chord Moving Packaging Forward Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers' needs, even if we have to invent it!

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **Objective of the Role** The RWE Sales Specialist is responsible for driving growth with biopharma customers by leveraging Datavant's portfolio of real-world evidence (RWE) solutions, analytics platforms, and services. This role will partner closely with Client Partners across key accounts for co-selling, account planning, and evidence strategy alignment. You will serve as a trusted advisor on the use of real-world data (RWD) and RWE to support regulatory, market access, and HEOR needs - representing the voice of the customer and ensuring that Datavant's offerings meet evolving evidence generation requirements. The ideal candidate is comfortable leading complex, multi-stakeholder sales cycles and brings deep expertise in real-world data, evidence platforms, and outcomes research. **Responsibilities of the Role** + **Prospect & Generate Leads:** Develop and execute strategic plans to identify and target new business opportunities in biopharma, healthcare, and life sciences with a focus on organizations investing in real-world evidence strategies for regulatory submissions, market access, and clinical development. + **Build Pipeline:** Proactively engage prospects via outbound calls, emails, and industry networking to build a robust pipeline of opportunities related to Aetion's evidence generation and analytics solutions. + **Close Deals:** Own the full sales process - from initial outreach to contract closure - ensuring alignment between customer evidence needs and Aetion's RWE offerings, including the Aetion Evidence Platform (AEP) and associated data and consulting services. + **Client Engagement:** Present Aetion's value proposition in RWE and RWD analytics through compelling demonstrations and business cases that highlight regulatory-grade evidence generation, comparative effectiveness, and real-world outcomes research. Engage with senior stakeholders including heads of HEOR, RWE, Market Access, and Clinical Development. + **Collaborate Cross-Functionally:** Partner with marketing, product, and science teams to deliver tailored RWE solution proposals, ensuring alignment with client data strategies, evidence frameworks, and regulatory expectations (e.g., FDA, EMA guidance). + **Market Expertise:** Stay current on RWE market dynamics, regulatory guidance for real-world data, and competitor offerings to position Aetion as a strategic leader and partner of choice in the evidence generation ecosystem. + **Forecasting & Reporting:** Maintain accurate pipeline management and forecasting in CRM systems, with attention to evidence project cycles, platform usage models, and customer expansion opportunities. + **Drive Growth:** Identify new and upsell opportunities across assigned territories and existing accounts, particularly in expanding RWE adoption for post-approval studies, safety monitoring, and market access support. **Qualifications of the Role** + **Proven Track Record:** 10+ years of successful sales experience, ideally in healthcare, life sciences, or SaaS; with a strong preference for experience selling RWE, HEOR, or data analytics solutions. + **RWE Expertise:** Deep understanding of real-world data sources, evidence generation methodologies, and use cases across the product lifecycle - from clinical development to commercialization. + **Hunter Mentality:** Skilled at identifying, developing, and closing new RWE-focused opportunities with top biopharma clients. + **Sales Expertise:** Experience managing complex, consultative sales cycles involving scientific, commercial, and data stakeholders. + **Presentation Skills:** Exceptional ability to communicate scientific and technical value propositions to diverse audiences, including C-suite and RWE/HEOR leadership. + **CRM Proficiency:** Experienced in CRM management for tracking RWE opportunity pipelines and forecasting revenue growth. + **Industry Knowledge:** In-depth knowledge of RWE market trends, regulatory guidance, and payer evidence needs is essential. + **Collaborative Team Player:** Comfortable working with cross-functional science, data, and product teams in a fast-paced, mission-driven environment. + **Communication Skills:** Strong written and verbal communication skills, capable of translating complex RWE concepts into impactful narratives for decision-makers. \#LI-BC1 We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation. The estimated base salary range (not including variable pay) for this role is: $136,000-$170,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Job Description: The Commercial Insurance Client Manager at AIM-Keystone is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Responsibilities Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, providing documentation. Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims. Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary. Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals. Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution. Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier. Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system. Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed. Qualifications Hold the insurance license required by your state and have a minimum of two years commercial lines insurance account management experience as well as a Bachelor's Degree or comparable work experience. Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects. Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations. Possess a sense of urgency, attention to detail, organization, multi- tasking, and follow up skills and the ability to handle difficult situations with customers and solve complex problems without direct supervision. Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation. Benefits/Perks Competitive Pay Professional Development Job Stability in a growing industry YOUR FUTURE as an Independent Insurance Agent Starts Here If you're looking for a career that offers flexibility, job stability, strong compensation, and more, then you've come to the right place! Working with an IIANC member agency is a great career choice! IIANC's members are Trusted Choice independent insurance agencies located all across North Carolina. You'll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you! With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you? This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

We're not just building restaurant tech-we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. * Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users * Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users * Awarded Great Places to Work and Built In's Best Workplaces for multiple years running We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you're looking to make an impact with heart and hustle, SpotOn is the place for you. We are looking for an Associate Client Success Partner to develop and nurture meaningful connections with our clients to build strong, long-lasting client relationships. This position emphasizes account management with a strong focus on client retention and driving referrals. This role requires strong interpersonal skills, a customer-first mindset, and the ability to work collaboratively with cross-functional teams to provide timely and effective solutions. This is a hybrid position 4x/week in our Raleigh, NC office Essential Functions: * Path of escalation for Grade B accounts using collaboration, coordination, and facilitation of other teams to ensure permanent and acceptable resolution is delivered. * Develop and implement strategies to generate referrals from satisfied clients * Identify opportunities to upsell additional products or services to existing clients based on their needs and preferences * Provide exceptional customer service throughout all interactions with clients leading with empathy and a customer-first approach * Collaborate cross-functionally with other teams to diagnose and troubleshoot complex issues, ensuring swift and effective resolutions * Communicate technical concepts and solutions to non-technical users, building their understanding and confidence in the system Qualifications: Research shows that women and members of underrepresented groups tend to apply to roles only when they check every box on a job description. We encourage you to apply if you meet the majority of qualifications and if this role is aligned with your career trajectory. * 1+ years of restaurant experience is highly preferred * 6+ months of experience in restaurant implementation or support preferred * General knowledge of restaurant operations * 3+ years of experience working in a Customer Service Support * *SpotOn Restaurant POS experience is a huge plus! Benefits: At SpotOn, we put people above everything else. We're known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can't take care of our clients without taking care of our employees first, and that's why we invest in you with a competitive benefits package which includes: * Medical, Dental and Vision Insurance * 401k with company match * RSUs * Paid vacation, 10 company holidays, sick time, and volunteer time off * Employee Resource Groups to build community and inclusion at work * Monthly cell phone and internet stipend * Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development Compensation: * Our base pay ranges from $45,000 - $63,000 for this position. Offers will be reflective of the candidates location and experience. * Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan * Offers will be reflective of the candidate's location and experience. We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at ******************. SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. SpotOn is an E-Verify company.

United Community Bank is hiring a Commercial Relationship Manager (CRM). The CRM is a Senior Commercial banking and sales professional responsible for new business acquisition and the deepening of a existing client relationships. The ideal candidate will have a solid understanding of commercial credit and commercial banking services and must also possess strong sales and relationship building acumen. What You'll Do Develop and grow relationships. This includes making loans, obtaining deposit, integrating cash management services and offering other bank services. Actively monitor the financial health of the relationships you manage and be able to clearly communicate any changes or new opportunities to internal partners. Establish yourself in the market through exemplary customer service, creative thinking/idea sharing, and relentless networking Direct and supervisor the entire loan closing process to ensure adherence to company loan policies and procedures Provide guidance to credit analysts and/or portfolio managers Take a balanced approach to quality, profitability, and growth Advocate for your clients within the context of United Community's credit standards and current economic conditions Network with clients to identify avenues for new business opportunities Requirements For Success Bachelor's Degree in business, economics, finance or accounting OR equivalent combination of education, training, and experience 5+ years of commercial and/or middle market banking experience Strong understanding of credit, commercial products, and financial statement analysis Sales and relationship building skills Proven ability to achieve individual goals while working within a team-based sales environment Proven ability to effectively communicate historical, current, and projected financial trends, ratios, and risks to clients and bank-internal partners alike Proven ability to work independently toward reaching and exceeding quarterly and annual goals Active in the Community through industry groups, networking events, and board/volunteer services Conditions of Employment Must be able to pass a criminal background & credit check FLSA Status: Exempt Ready to take your career to the next level? Apply now and become a vital part of our team! We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pay Range USD $0.00 - USD $0.00 /Yr.

Job Description Highstreet Insurance and Financial Services is hiring a Client Manager to provide high-level service and long-term account support for our personal lines clients. This role is 99% service-focused, with expectations for strategic cross-selling and upselling when appropriate. The Client Manager is responsible for managing an assigned book of business, making smart coverage recommendations, identifying opportunities to strengthen accounts, and ensuring clients receive a consistent, professional experience. Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Mon-Fri Schedule Career Growth Opportunities Retirement Plan Tuition Reimbursement Responsibilities Manage and service an assigned book of business with a high level of accuracy, organization, and responsiveness Handle policy changes, coverage questions, renewals, re-shops, billing support, and policy reviews Review accounts for coverage gaps and make thoughtful recommendations to improve protection Cross-sell and upsell additional lines of coverage when it benefits the client (umbrella, renters, scheduled items, etc.) Educate clients on coverage options in a clear, confident, and professional way Maintain strong documentation and activity logs in the agency management system Coordinate with carriers and underwriting on endorsements, renewals, and exceptions Resolve service issues and ensure follow-through through completion Support agency retention strategies and proactively reduce preventable cancellations Requirements Prior insurance agency service experience strongly preferred Strong understanding of personal lines coverages (Auto/Home/Umbrella) Excellent written and verbal communication skills High attention to detail and comfort managing multiple moving parts daily Ability to make sound, independent decisions using agency guidelines and best practices Comfortable recommending coverage improvements and having client-facing conversations Strong follow-through, time management, and ownership mindset Must speak and write Spanish fluently Active P&C license (or ability to obtain quickly)

Responsible for Overall Cyber Security sales, revenue growth, upsell and cross-sell, Customer stakeholder management. The candidate will need to possess Cyber Security technical knowledge along with soft skills, with expertise in two or more cyber domains - IAM, MDR, Cloud Security, EVM, GRC, Network Security, Data Security etc. Experience in Cyber Security Sales, Consulting, Delivery, Operations, and revenue management is expected. Responsibilities include: * Overall owner and accountable for CSP growth within ISU * Forge customer relationship and setup regular connect to ensure business development and growth with external and Internal customer stakeholders * Build customer trust and act as Trusted Cyber Security technology partner * Understand customer business problems, look for opportunities and convert it into mutually valuable programs. * Deliver and present solutions to various level of stakeholders including C-suite * Deep understanding of Revenue growth and management * Forecast and track revenue targets * Ensure Delivery Excellence and meeting of customer satisfaction targets * Work with various stakeholders on RFI/RFPs to ensure complete understanding of scope of work, alignment with SoW for Delivery * Govern and advise on Program delivery plan development, resource loading plan, onboarding plan * Identify red flags and escalate to right stakeholders within time to contain and fix brewing issues * Plan for contingency and manage customer expectations * Ensure understanding of Customer requirements, position/job description, Activities to be undertaken * Facilitate a culture of trust * Provide guidance and be a mentor to team members * Identify and groom Cyber Security leaders * Monitor and tracks team member performance * Provide continuous feedback and opportunities for continuous improvement Qualifications: * 13 or more years of relevant experience. * Bachelor's degree with preferred specialization in Cyber or information Security * Good knowledge of Banking, Financial Sector, and Insurance industry * Ability to quickly learn new technologies * Certifications: CISSP / CCSP * Experience in Onsite/Nearshore/Offshore delivery model to ensure successful program and service delivery is a plus * Good office skills including PowerPoint, word and excel Behavioral Expectations: * Possess strong analytical thinking and critical thinking skills; and a proven ability to propose and win Cyber Security programs * Must be able to work independently with minimal guidance and supervision * Detail oriented with strong communication skills * Excellent communication and interpersonal skills * Ability to influence others and negotiate * Excellent business problem-solving skills * Ability to communicate and lead discussions at all levels of customer organization * Ability to represent during RFP defense and solutioning * Ability to work in a Global operating model * Must be a go-getter with ownership mindset * Ability to build trust with all stakeholders * Have Strong business acumen and customer centric mindset * Ability to take decisions with a Win-win outcome * Ability to create strategy and plan * Must have learning aptitude and keep close to current technologies * Have a Leadership mindset to ensure self and team growth * Be a leader, have strategic thinking and ability to come up with improvements in current ways of working, improve and forge new relationships * Strong Governance and ability to setup accountability Salary Range: $139,300-$188,500 a year #LI-AK1

Under minimal direction, generates loans, deposits, fee income, and referrals through prospecting, analyzing, underwriting, approving, and closing relationships with individuals, businesses and professionals. ESSENTIAL JOB FUNCTIONS: Calls on existing and potential customers to develop new business and/or expand and retain current business Solicits total banking relationships by working with all lines of business partners to demonstrate full scope of bank products and services Interviews commercial lending applicants to develop information concerning their businesses, needs, desires, abilities, and earnings to determine whether a loan may be an acceptable risk Work closely with Credit partners in the administration of new and existing loan relationships Makes decisions on loans and establishes terms within specified lending limits, or makes recommendations to a higher authority Follows current loans and credit lines to ensure conformity with terms, bank policy, regulatory guidelines, and developing trends Studies industrial, commercial, and financial situations relating to new or existing businesses Serve as a trusted advisor to customers Involves appropriate Bank personnel on larger loans and lines and keeps them informed regarding the status of the Bank's outstanding loans Represents the Bank in business development efforts and civic and community functions Reviews outstanding loan portfolio on a timely basis to ensure that all modifications, collection of past dues, and other portfolio responsibilities are handled in a timely and accurate manner Monitors loan payments and coordinates collection activities for all past due loans Shares information and accumulated job knowledge with less experienced Commercial Bankers to assist in their development JOB REQUIREMENTS: Bachelor's degree in Business or related field or equivalent in education and experience Prior banking experience in commercial lending KNOWLEDGE/SKILLS REQUIRED: Knowledge of lending regulations, compliance procedures, and credit analysis Strong sales, written and oral communications and interpersonal skills Proficiency in Windows-based PC systems and banking software Excellent customer service skills Detail-oriented with ability to excel in high-volume environment Strong verbal and written communication skills Ability to perform effectively in fast-paced environment Knowledge of Microsoft Office, especially Word, Excel and Outlook PHYSICAL AND MENTAL QUALIFICATIONS: Standing, walking, bending and stooping required Must be able to sit at a desk for long periods of time and use a computer Must be able to occasionally move or lift up to 10 pounds May be asked to work supplemental hours periodically Limited travel required occasionally during and after business hours The above statements are intended to describe the general nature and level of work being performed by the incumbent assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel so classified. NOT A CONTRACT

The Commercial Banker's primary responsibility is to obtain, promote, and manage a portfolio of existing and new loan customers including cross-selling new loans, products and services while ensuring compliance with the Bank's lending policies and procedures. A Commercial Banker's main focus is on loan amounts of less than $1 million. RESPONSIBILITIES: * Analyze markets to develop new prospects for loans. * Maintain and develop positive, professional relationships with customers and continue communication for growth of portfolio. Foster customer relationships through routine calls and meeting activity and develops new Commercial Banking relationship opportunities through business development activities. * Analyze applicant's financial status, credit and property evaluation to determine feasibility of loan request. * Compiles loan documentation and facilitates loan structure with applicant and ensures the commitment letters are prepared and delivered. * Has full understanding of commercial real estate appraisals and is able to review and evaluate appropriately. * Ensures loan closing and funding activities occur timely. * Identify complex situations, review related information to evaluate and develop an acceptable solution. * Stays informed and current on lending practices and communicates as necessary on updates needed to the Bank's policies. * Actively participates in the Community by attending events and being active in organizations to promote the Bank's business products and services and build relationships. * Maintain a deep understanding of banking products/services to make appropriate recommendations. * Administer all referrals and direct meetings and business development opportunities. * Ensure compliance to all standards and policies and ensure secure transaction for customers. * Exercises advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and service lines. Qualifications SKILLS/QUALIFICATIONS: * Bachelor's degree preferred, with a focus in business, finance, or another related field * Minimum two (2) years of related Banking experience, preferably as a Commercial Lender or Portfolio Manager, is required. * Demonstrated ability of holding effective and successful business relationships is essential * Must have formal credit analysis training or sufficient lending experience * Proficiency in Microsoft Office Products is required * Demonstrated ability to grow and management customer relationships * Ability to organize and analyze complex financial data * Knowledge and understanding of all federal and state regulations regarding lending and related departments. * Excellent analytical and mathematical skills and ability to make a credit decision * Excellent verbal and written communication skills * Demonstrated high level of professionalism and maturity * Ability to work off normal work schedule to meet customer needs as well as attend community functions and events for business development. * Minimal travel within the assigned market is required. KEY COMPETENCIES: * Relationship Building * Sales Driven * Self-Motivated * High Business Acumen Essential Functions: * Sitting or standing for extended periods of time. * Sufficient dexterity of hands and fingers to efficiently operate a computer keyboard, mouse, and other computer components. * Ability to converse and exchange information with all levels of staff within organization. * Ability to observe, perceive, identify, and translate data * Ability to travel via air, rail, automobile and/or bus. Company Profile Please click here to access a list of benefits for which this position is eligible. Additional information regarding United's Mission, Values and Culture can be found here. At United, our strength is our people, and we are committed to nurturing a culture that is reflective of the communities we serve; promotes respect and a shared purpose; and aligns with our core values. Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, status as a protected veteran, or any other characteristic protected by law. Nearest Major Market: Durham Nearest Secondary Market: Raleigh Job Segment: Real Estate, Bank, Banking, Credit Analyst, Banker, Sales, Finance

Job Title: Account Manager Company: K4Connect K4Connect is the leading provider of innovative technology solutions that empower senior living communities by streamlining staff operations and enhancing quality of life for residents. Providing cutting-edge technology, we strive to create intuitive and integrated solutions that optimize care delivery, promote operational efficiency, foster community engagement, and enrich the lives of both caregivers and residents. Supported by prominent investors, including Intel Capital, AXA Ventures Partners, Ziegler Investment Bank, Forte Ventures, Topmark Partners, and Bryce Catalyst, K4Connect is looking for an account manager to accelerate our client success efforts. Position Overview: We are seeking a motivated and experienced Client Success Account Manager to join our team at K4Connect. The Client Success Account Manager will be responsible for managing existing accounts, with a focus on upselling, contract renewals, and ensuring customer satisfaction. The ideal candidate will have a strong sales background, excellent communication skills, and have a proven track record of achieving sales targets and KPIs. Key Responsibilities: Build Relationships - Foster and cultivate strong relationships with existing customers, serving as the main point of contact for all account related matters. Upsell - Identify opportunities for upsell and cross-sell of additional products and services to promote continued success for the client and drive revenue. Retention and Renewals - Develop account plans to meet various sales targets such as contract renewals and expansion opportunities. Analyze Data - Regularly analyze adoption, account health, NPS, and other metrics to gauge client usage and find ways to deliver added value to customers. Collaboration - Work closely with the VP of Client Success and collaborate cross functionally with internal teams such as sales, marketing, and product to ensure client needs are met and issues are resolved promptly. Be a self-starter - Anticipate next steps with clients by conducting regular business reviews to improve performance, gather feedback, and identify areas for improvement. Stay in the loop on industry trends, market developments, and competitors. Organization - Bounce between multiple high priorities at once, stay organized and keep track of account health through daily use of the designated CRM system. Qualifications: Bachelor's degree in Business Administration, Sales, Marketing, or related field. 5+ years of experience in customer success, sales, or account management, preferably in the technology, healthcare or senior living industry. Proven track record of achieving targets and KPIs, with a focus on customer retention and satisfaction. Strong communication, negotiation, and relationship-building skills. Ability to work independently and prioritize tasks in a fast-paced environment. Experience with Hubspot CRM systems and sales analytics tools. Knowledge of the senior living or healthcare industry is a plus. Experience working with a startup is a plus. Why Join Us?: At K4Connect, you'll have the opportunity to work at the forefront of technology innovation and make a meaningful difference in the lives of others. We offer a collaborative and inclusive work environment, competitive compensation and benefits, stock options, unlimited PTO, and opportunities for professional growth and development. Join our mission in enabling the digital transformation of senior living communities to benefit the quality of care that caregivers can provide to their residents. Apply now and be part of our exciting journey! How to Apply: Interested candidates should submit their resume and cover letter detailing their relevant experience and qualifications here. Please include "Client Success Account Manager Application" in the subject line. We look forward to hearing from you!

The Medical Banking Officer is responsible for developing, managing, and expanding relationships with medical practices and related businesses with an emphasis on dental and veterinarian practices. This role focuses on delivering customized financial solutions that meet the unique needs of medical professionals, including credit, SBA financing, treasury management, and deposit services, while upholding HomeTrust's culture fundamentals. This position is expected to source business from external calling efforts, and there is a high level of personal monthly loan production, spending approximately 60% to 70% of time outside of the office engaged in business development and consultation activities with clients, prospects, and referral sources. Key Responsibilities / Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Develop and execute a business development plan focused on dentists, veterinarians, physicians and other medical practices. * Serve as the primary point of contact for assigned relationships, providing exceptional service and proactive financial advice. * Identify opportunities to cross-sell treasury management, deposit, SBA, lending, and wealth solutions to deepen client relationships. * Partner with internal teams to deliver seamless onboarding and ongoing client support. * Perform business development activity through external calling efforts on existing clients and prospects. * Gather information needed to assess business loan, deposit, and treasury management needs of clients and prospects. * Analyze financial statements and prepare credit packages for new and existing relationships in partnership with credit team. * Collaborate closely with the bank's SBA Lending team to structure government-guaranteed loans that meet the unique needs of healthcare clients (start-up practices, acquisitions, expansions, equipment purchases, and real estate). * Monitor portfolio performance, including covenant compliance, credit quality, and profitability. * Collaborate with Treasury Management to develop business opportunities within existing portfolio and prospects. * Maintain a good working relationship with branches, credit administration, loan operations, deposit operations, mortgage, and all other partner groups, working as a team internally and across departments. * Promote and introduce personal/consumer bank services to customers, including consumer and mortgage loans, IRAs, and certificates of deposit. * Stay informed on trends, regulations, and challenges affecting the healthcare industry. * Provide consultative guidance to clients on financial best practices specific to the healthcare sector. * Represent the bank at healthcare industry events, trade shows, and networking opportunities. * Maintain confidentiality and security of sensitive information. * Adhere to all corporate policies and procedures, Federal and State regulations, and laws. * Complete all mandatory annual compliance training. * Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection, and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws. * Perform other duties and special projects as assigned. Job Requirements Education: * Bachelor's degree in business, finance or related field. Required: * 5+ years of experience as a business, SBA or commercial banker, with a focus on dental and veterinarian clients strongly preferred. * Experience working with SBA loan programs (7(a) and 504) and partnering with SBA lending teams a plus. * Proven track record of originating and managing a profitable loan and deposit portfolio. * Demonstrated knowledge of bank policies, procedures, and lending practices. * Thorough knowledge of all business lending and deposit products. * Demonstrated knowledge of credit analysis functions and related requirements and procedures. * Ability to successfully complete bank training program(s) for lending (depending on experience and background as a lender). * Highly developed communication and presentation skills. * Ability to resolve customer concerns/issues in a positive way. * Effective team member and demonstrated collaboration skills. * Skilled professional networker. * Excellent attention to detail. * Proficient in Microsoft Office products. About HomeTrust Bank HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at ************ Apply today to take your first steps towards joining this talented population of employees within a growing organization. Work Environment, Physical Requirements The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees. * This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. * Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. * Physical activity requiring reaching, sifting, lifting to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required. * The employee will frequently communicate and must be able to exchange accurate information with others. * The employee may need to move around their office to attend meetings and to access files, machinery, or other job-related tools. DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.

Senior Bank Professional needs 10+ years experience Senior Bank Professional requires: Digital banking Risk management Business analysis Financial analysis Contracts Perform a current state assessment of Envestnet Build a roadmap for the evolution of Envestnet Advise on our future state performance reporting solution(s) offering appropriate financial solutions and services as well as connecting them to specialists. Establishing and maintaining profitable banking connections with high-net-worth clients. Updating and maintaining record databases,

If you are customer focused, enjoy building relationships and providing financial advice to your clients, a role as a Business Relationship Manager is for you. As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice. You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management. Job Responsibilities Acquire, manage, and retain a portfolio of 100-130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000 Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business. Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships. Regularly review processes and strategies with manager, making adjustments as needed Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements Required qualifications, capabilities, and skills Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently Determine and balance priorities on a daily basis to achieve business objectives with demonstrated ability to own problems on clients' behalf and follow through with commitment Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint Preferred qualifications, capabilities, and skills Bachelor's degree in Finance or related field or equivalent work experience Strong current business network

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for providing advice and valuable financial solutions to complex Business Banking clients and prospects. Key responsibilities include serving as the primary point of contact/trusted advisor and acquiring, deepening, and maintaining profitable relationships, collaborating with teammates and facilitating client relationships with Product Specialists. Job expectations include having knowledge of the bank's products and services in order to identify cross-selling opportunities and increase overall client satisfaction. Responsibilities: Manages an extensive portfolio of complex clients and prospects with annual revenues of $20-50 million and helps companies save, borrow, and invest for their current and future needs Acquires, deepens, and maintains profitable client relationships through sales, prospecting and enhancing existing relationships Understands and interprets financial and cash flow statements to assess and analyze financial conditions of companies and industry trends Collaborates with local market stakeholders and teammates throughout the bank, including Investment Banking, Foreign Exchange, and Wealth Management and facilitates client relationships with Product Specialists in Credit, Treasury Management, and Merchant Services in order to design and deliver financial solutions to clients and prospects Leads and facilitates dialogue with a variety of complex clients and prospects regarding topics such as the client and prospect industry, alternative capital structures, and general business issues Coaches and mentors peers, while utilizing leadership skills Adapts to changes in sales practices and broader market and industry conditions as needed Required Qualifications: 5+ years experience in commercial lending, business development, commercial credit and portfolio management in business banking or middle market sector Management of an extensive portfolio of clients with annual revenues of $20-$50 million Proven track record of sales, prospecting new business and enhancing existing relationships Ability to understand and interpret financial statements and cash flow analysis to assess and analyze financial conditions of companies and industry trends Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Skills: Business Development Client Experience Branding Client Management Client Solutions Advisory Relationship Building Account Management Financial Analysis Leadership Development Loan Structuring Referral Identification Credit Documentation Requirements Pipeline Management Referral Management Regulatory Compliance Risk Management Shift: 1st shift (United States of America) Hours Per Week: 40

Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada. Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more. World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters. Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc. Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world. Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools , a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017

About SpotOn We're not just building restaurant tech-we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users Awarded Great Places to Work and Built In's Best Workplaces for multiple years running We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you're looking to make an impact with heart and hustle, SpotOn is the place for you. We are looking for an Associate Client Success Partner to develop and nurture meaningful connections with our clients to build strong, long-lasting client relationships. This position emphasizes account management with a strong focus on client retention and driving referrals. This role requires strong interpersonal skills, a customer-first mindset, and the ability to work collaboratively with cross-functional teams to provide timely and effective solutions. This is a hybrid position 4x/week in our Raleigh, NC office Essential Functions: Path of escalation for Grade B accounts using collaboration, coordination, and facilitation of other teams to ensure permanent and acceptable resolution is delivered. Develop and implement strategies to generate referrals from satisfied clients Identify opportunities to upsell additional products or services to existing clients based on their needs and preferences Provide exceptional customer service throughout all interactions with clients leading with empathy and a customer-first approach Collaborate cross-functionally with other teams to diagnose and troubleshoot complex issues, ensuring swift and effective resolutions Communicate technical concepts and solutions to non-technical users, building their understanding and confidence in the system Qualifications: Research shows that women and members of underrepresented groups tend to apply to roles only when they check every box on a job description. We encourage you to apply if you meet the majority of qualifications and if this role is aligned with your career trajectory. 1+ years of restaurant experience is highly preferred 6+ months of experience in restaurant implementation or support preferred General knowledge of restaurant operations 3+ years of experience working in a Customer Service Support *SpotOn Restaurant POS experience is a huge plus! Benefits: At SpotOn, we put people above everything else. We're known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can't take care of our clients without taking care of our employees first, and that's why we invest in you with a competitive benefits package which includes: Medical, Dental and Vision Insurance 401k with company match RSUs Paid vacation, 10 company holidays, sick time, and volunteer time off Employee Resource Groups to build community and inclusion at work Monthly cell phone and internet stipend Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development Compensation: Our base pay ranges from $45,000 - $63,000 for this position. Offers will be reflective of the candidates location and experience. Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan Offers will be reflective of the candidate's location and experience. SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. SpotOn is an e-verify company.