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Relationship manager jobs in Euless, TX

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  • Sales Manager

    Courtyard Lewisville 3.7company rating

    Relationship manager job in Lewisville, TX

    Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. **************** Location: Courtyard Lewisville 2701 Lake Vista DriveLewisville, TX 75067 Overview: The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. Responsibilities: Attend daily Highgate Hotel Business Review (HHBR) meeting. Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations. Develop a complete knowledge of company sales policies and SOP's, and ensure knowledge of and adherence to those policies by the sales team. Meet or exceed set goals. Operate the Sales Department within established sales expense budget. Participate in required M.O.D. and Saturday office coverage as scheduled. Initiate and follow up on leads. Maintain and participate in an active sales solicitation program. Monitor production of all top accounts and evaluate trends within your market. Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program. Meet or exceed sales solicitation call goals as assigned by the Director of Sales. Invite clients to the hotel for entertainment, lunches, tours and site inspections. Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc. Assist in the preparation of required reports in a timely manner. Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR). Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property. Use your property's computerized sales management system to manage the hotel's business, including (but not limited to) generating reports, entering business, blocking space and building accounts. Meet and greet onsite contacts. Abide by Prime Selling Time (PST). Develop networking opportunities through active participation in community and professional associations, activities and events. Review meeting planner evaluations with the Director of Sales to ensure that issues receive follow-up. Entertain clients. Handle inquiries as part of Inquiry Day Program. Qualifications: College course work in related field helpful. Experience in a hotel or a related field preferred. High School diploma or equivalent required. Must be skilled in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Perform other duties as requested by management.
    $54k-99k yearly est. 1d ago
  • Aquestive Regional Sales Manager (South Central)

    Inizio Engage

    Relationship manager job in Dallas, TX

    Aquestive Therapeutics is directly hiring for a Regional Sales Manager role to lead markets across the following states: TX, LA, AR & CO, with Inizio Engage supporting the recruiting process. About Aquestive Therapeutics With more than 20 years of pioneering patient-centered innovation, we've transformed how millions access life-saving medications. Our track record speaks for itself: 6 FDA approvals, 2.5 billion doses delivered worldwide, and a presence across 6 continents. As we prepare to launch Anaphylm™, our latest breakthrough in overcoming patient barriers, we're building a sales team that shares our commitment to innovation that matters. The Role As a Regional Sales Manager, you'll be the architect of launch success in your region, building a team that doesn't just hit numbers, but changes patient outcomes. You'll recruit talent, develop future leaders, and translate corporate strategy into territory-level wins. This isn't management from a distance; you'll be in the field coaching your territory representatives through complex sales cycles, celebrating breakthrough moments, and holding the line on performance and integrity. Key Responsibilities Build & Lead a High-Performing Team Recruit exceptional Therapeutic Specialty Representatives who combine sales excellence with mission alignment. Develop your team through consistent field coaching, structured feedback, and individualized development plans. Create a culture of accountability and growth where representatives take ownership of their territories and support each other's success. Foster diversity, equity, and inclusion across your region-ensuring every team member has the support and opportunities to thrive. Identify and cultivate future leaders within your team. Drive Strategic Execution Partner with VP of Sales and peer RSMs to shape national sales strategy, leveraging field-level insights to inform direction. Translate corporate objectives into regional business plans that account for local market dynamics, competitive landscapes, and payer environments. Establish clear performance metrics and tracking mechanisms that connect daily activities to launch milestones. Analyze territory performance data to identify gaps, opportunities, and best practices worth scaling. Coach for Impact Conduct frequent field rides that balance observation, real-time coaching, and collaborative problem-solving. Help representatives master the consultative selling approach required for Anaphylm's value proposition. Guide your team through objection handling, particularly around payer access and product differentiation. Connect daily sales activities to the broader mission-helping representatives see how their work removes barriers for patients who need an effective, easy-to-carry, easy-to-use epinephrine rescue medication. Navigate Market Access Complexity Develop fluency in regional payer landscapes-national plans, regional formularies, and local coverage nuances. Translate payer insights into actionable pull-through strategies for your team. Collaborate with Market Access and Hub Services to resolve coverage barriers and accelerate patient starts. Track and share market access wins, barrier patterns, and successful resolution strategies. Foster Cross-Functional Alignment Partner with Marketing, Medical Affairs, Training, and Market Access to ensure consistent brand execution. Serve as the voice of the field-sharing customer insights, competitive intelligence, and execution challenges that inform broader strategy. Facilitate regional collaboration with specialty pharmacy partners and patient services teams. Represent your region in national sales meetings, strategy sessions, and launch planning forums. Ensure Operational Excellence Drive CRM discipline across your team-ensuring high-quality documentation of calls, payer feedback, and sampling activity. Monitor compliance with all regulatory requirements including PDMA, AE/product complaint reporting, and promotional guidelines. Conduct regular territory business reviews that assess performance, identify improvement areas, and align on priorities. Manage regional budget and resources efficiently to maximize ROI. Qualifications Required: Bachelor's degree Minimum 5 years leading pharmaceutical or specialty sales teams (front-line management experience required) Proven success leading teams through product launches-ideally in specialty, allergy, or related therapeutic areas Deep understanding of sales strategy, market access dynamics, and HCP engagement models Track record of developing talent and improving team performance through effective coaching Strong analytical skills with ability to translate data into strategic action Willingness to travel 60 - 75%, including overnight stays for field rides, customer events, and company meetings Preferred: Experience in rescue medication, allergy, or products addressing medication adherence/administration barriers Background in specialty pharmacy or hub services operations Previous management of geographically dispersed team Who Thrives Here Mission-Driven Leaders who measure success not just by quota attainment, but by the patient lives improved through your team's work. Launch Veterans who have built markets from scratch. Talent Developers who get genuine satisfaction from watching team members grow, earn promotions, and achieve things they didn't think possible. Strategic Executor who thinks big picture but obsesses over execution details. Emotionally Intelligent Coaches who read people well, adapt coaching styles to individual needs, and build trust through authenticity and consistency. Collaborative Partners who break down silos naturally. Marketing, Medical, Access-you speak their language and align with them around common goals. Resilient Competitors who can navigate challenges, maintain team morale during setbacks, and find paths forward. Compliance Maintain alignment with corporate policies, training, and legal/regulatory requirements Ensure field compliance with all company and industry standards, including: Sampling and PDMA (if applicable) Adverse Event (AE) and product complaint reporting On-label and compliant promotional dialogue CRM data quality and timely documentation. The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education. Expected salary range: $190,000 - $210,000/per year. Available benefits include bonus eligibility, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. The above statements are intended to describe the general nature and level of the work being performed by colleagues assigned to this position. This is not intended as an exhaustive list of all responsibilities, duties, and skills required. Aquestive reserves the right to make changes to the job description whenever necessary. As part of Aquestive's employment process, final candidate will be required to complete a drug test and background check prior to employment commencing. Aquestive provides equal employment opportunities to all colleagues and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $62k-112k yearly est. 2d ago
  • Customer Success Manager

    Avacend Inc.

    Relationship manager job in Dallas, TX

    Customer Program Manager for CX Management Hybrid - Austin, Texas (US Central). Weekly once or so. Responsibilities: As a Program Manager in the APJC CX Organization, you will be responsible for overall CX management of select premium APJC accounts in AMER & EMEA region. In this capacity of Senior Customer Program Manager, You will play a pivotal role in driving the successful adoption and utilization of client technologies and Services within our premium customer organizations, leading to value realization and growth of our business. You will be the Primary CX Point-of-Contact for customers taking end-to-end ownership. You will understand their business and technical objectives and develop strategies that will enable them. Your role involves managing the entire program lifecycle, from initiation to completion, to advance the organization's strategic goals. You will be responsible for the program's timeline, scope, and resources - adjusting in response to changing needs and constraints. Your duties include establishing and executing program governance frameworks to ensure effective decision-making, as well as consistently reporting on program outcomes, technology adoption and financial status to stakeholders. You will maintain open communication, manage program changes to support goals, and encourage adoption and progression. Additionally, you will monitor program risks and issues, ensuring they are addressed and mitigated. While this role is that of an individual contributor, you shall work in a matrix framework where you will be responsible for the outcomes of a team of program manager, project manager(s), engineer(s), architect(s) . You will track and manage the interactions between various projects within the program and enhance team skills through training and development as needed. By defining the program vision and strategic implementation plan, you will align with organizational goals and integrate industry best practices. You will ensure the program's structure and processes support successful outcomes and lead teams to effectively integrate deliverables. In this role, you will take ownership of stakeholder relationships, maintaining accountability to senior management. You will drive change by assessing program impacts, fostering organizational awareness, and contributing to training development. You will also assess program progress and implement improvements to enhance productivity and overall success. Your decisions will influence business unit operations and resource distribution, potentially on a global scale, as you manage substantial programs with moderate to high risk and collaborate across diverse teams. Your advanced analytical thinking will be crucial in decision-making and developing creative solutions, as you direct complex projects informed by current business trends and operate autonomously, providing guidance and mentorship to peers. Qualifications • Bachelor's degree with 12+ years in project/program management, or master's degree with 8+ years; advanced project management certification preferred. • 5+ years of customer-facing experience managing complex, multi-technology programs. • Experience collaborating with customer-employed and external partners. • PMP certification or equivalent required; Agile certification preferred. • Proficient in program/project management practices, financial and performance reporting, risk management, and procurement. • Familiarity with contract management and commitment to customer satisfaction. • Strong leadership, self-management, and communication skills. • Fluent in English and local language. • Proficient with Microsoft Project, Excel, Word, PowerPoint, and PMO governance. Traits • Demonstrates exceptional emotional intelligence with the ability to lead adaptively, maintaining a composed demeanor across varying situations, and skillfully balances assertiveness with empathy to prioritize customer-centric outcomes. • Facilitator, leader, motivator with strong commitment to quality. • Capable of critical thinking, negotiation, and managing difficult conversations Stakeholders / KPIs • You will work closely with customer technical and operational leaders and Executives • You will orchestrate CX resources across delivery, expert care, technical support, customer success, renewals and partners to drive value realization. You will be expected to be cognizant of the professional delivery/margin. • You will work with sales, renewals, SDA team and deal acceleration teams to assist with driving ARR and services growth.
    $67k-112k yearly est. 3d ago
  • Customer Success Manager, Mission Critical

    Buildots

    Relationship manager job in Dallas, TX

    Buildots is transforming construction management. Our AI-powered SaaS platform automates on-site progress tracking, giving construction teams the tools to plan smarter, improve efficiency, and cut costly delays by up to 50%. The $13 trillion construction industry has seen little disruption in the past 150 years - until now. Backed by leading VCs and deployed on hundreds of projects across North America, Europe, and the Middle East, Buildots enables a game-changing, performance-driven approach. Our customers include top global contractors, consultants, and owners - Intel, JE Dunn, Ledcor and CBRE, to name a few. With over $160M raised and major expansion planned for 2026, this is a unique opportunity to join a fast-scaling company reshaping one of the world's largest industries. About the Role The position is responsible for overseeing the deployment and day-to-day success of Buildots on a major client project. You will guide teams through platform adoption, support site operations, and ensure our technology is effectively integrated into project workflows. This role requires strong technical acumen, client-facing skills, and a proactive approach to optimizing project performance. Key Responsibilities: Lead the relationship, implementation, and success of one of Buildots' largest clients. Responsible for the smooth operations of the project and primary point of contact for the entire project team. Continuously work to identify ways to maximize the platform's value for the clients, and map unique needs critical to making Buildots the focal point of their processes. Efficiently handle onboarding of new users, driving seamless adoption of the technology, including training of on-site users on how to use the system and make the most out of it. Understand the complexities and work with our internal project managers to best configure the system to support these projects. Continuing success: responding to requests, making sure our clients succeed in using the system to improve their process and outcome, and in turn, continually looking to improve the way we operate Gain insights from data and the use of the system on projects and feedback to the product team to influence the product's roadmap and features. Requirements: Background of at least 5 years in Civil engineering /construction project management Passionate about construction and believe in the impact that using advanced technologies could bring to the construction industry. Proactive and independent achiever, self-learner, able to handle a task from idea to production, able to take ownership of the tasks at hand Fast thinking, problem solver, ability to pass on information to the relevant internal teams for action People and communication skills, comfortable having conversations with a diverse range of clients across different roles, countries, and cultures in person, over the phone or on video calls to deliver complex messages. Great analytical and technical skills Experience as a VDC Manager in construction projects - Advantage Good vibes and a sense of humor - a must-have! You must be located in or near Dallas and be able to visit the project site 4 days a week *By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.
    $67k-112k yearly est. 2d ago
  • Customer Success Manager

    Michael Aaron Staffing, LLC

    Relationship manager job in Dallas, TX

    Fulltime opportunity Salary range: 120K Ann About the Role: We are seeking a Customer Success Manager (CSM) to help clients get the most value from the company's SaaS platform. This role focuses on building strong relationships, driving platform adoption, and ensuring client satisfaction and retention. The ideal candidate thrives in a fast-paced, technology-driven environment and is passionate about delivering exceptional customer experiences. Key Responsibilities Serve as contact for a portfolio of clients, supporting their success and satisfaction Lead onboarding, implementation, and training to ensure smooth adoption of the platform Build and maintain strong relationships with key client stakeholders Monitor client usage and engagement, proactively addressing potential challenges Collaborate with internal teams (Sales, Product, Support) to resolve client issues and provide feedback for product improvements Track client health, retention, and engagement metrics to identify opportunities for growth Qualifications 3-5 years of experience in customer success, account management, or client-facing roles, preferably in SaaS or technology Strong communication and relationship-building skills Ability to manage multiple clients and projects simultaneously Experience with CRM or customer success platforms is a plus Passion for helping clients succeed and delivering excellent customer experiences Opportunity to work in a fast-growing SaaS environment Collaborative, innovative, and supportive team culture Professional development and growth opportunities
    $67k-112k yearly est. 3d ago
  • Customer Success Manager (Immersive tech training start-up)

    The Developer Link

    Relationship manager job in Fort Worth, TX

    Customer Success Manager - Immersive XR Training in Healthcare Travel: Up to 60%, including very occasional weekends for conferences (a few per year) Compensation: $80-100k base salary + performance and customer renewal bonuses Work Permits: No sponsorship currently available on this role, please only apply if you have your own US RTW. Our client is seeking a Customer Success Manager to help their customers in the healthcare world achieve outstanding results using innovative immersive training and extended-reality technology. They develop immersive education in extended reality with AI-trained voice for hospitals, first responders, universities, and government agencies. Their solutions have been implemented at leading institutions worldwide already (mostly US/Canada) and validated through peer-reviewed research showing accelerated learning, improved retention, and strong ROI. Their roadmap includes mixed reality and wearable technologies that extend into patient care and operational workflows. About the Role As a Customer Success Manager, you'll act as a trusted advisor to customers, ensuring they maximize the value of the products and services provided. You'll drive adoption, retain and grow relationships, and deliver exceptional customer experiences that impact hospitals, first responders, universities, and government organizations. What You'll Do Serve as the primary point of contact for assigned customers, ensuring their success and satisfaction Lead onboarding and implementation, guiding new customers through best practices Monitor customer health metrics and proactively address retention risks Partner with Sales, Product, and Support teams to deliver seamless experiences Identify upsell and cross-sell opportunities aligned with customer goals Advocate for customers by sharing insights to improve products and services Prepare and deliver regular business reviews highlighting ROI and measurable value What You Bring 3+ years in Customer Success, Account Management, or related roles Strong communication and relationship-building skills Ability to manage multiple accounts and prioritize effectively Experience with CRM tools (e.g., Salesforce, HubSpot) and customer success platforms Analytical mindset with the ability to interpret data and drive decisions Passion for helping customers achieve meaningful outcomes Please apply with your resume if interested. If you're local to DFW and have been a CSM in tech product, medical devices or non technical but in healthcare products, please email ************************ for faster review.
    $80k-100k yearly 22h ago
  • Regional Manager, Mission Critical

    Liberty 4.1company rating

    Relationship manager job in Dallas, TX

    Founded in Boston, Massachusetts in 2007, Liberty offers expertise in a broad array of construction and equipment services nationwide including general requirements, equipment, supply, concrete, special projects, and site access solutions. Our experience, combined with our innovative approach and stellar customer service, ensures a seamless experience -with safety and reliability at the forefront. We've built strong relationships with key contractors and clients in every sector, including commercial, residential, healthcare, and higher education. Overview: Responsible for a broad spectrum of duties, covering all aspects of the Mission Critical business unit, including, client relationships, financial management, project oversight, estimating, sales, project planning, cost management, cost estimating, forecasting, time/labor management, quality management, contract administration, and safety management. The Regional Manager is responsible for ensuring that all aspects of the business unit are continuingly monitored kept in line with the business planning process. Manages overall project planning, scheduling, resource allocation, project specific estimating, submittal/RFI procurement, document control, constructability resolutions, aspects of project accounting, project specific purchasing and safety, while providing technical direction and ensuring compliance with quality standards. Duties & Responsibilities: Leadership & Management Lead and mentor a team of project managers, estimators, and support staff. Foster a collaborative, high-performance culture within the Mission Critical business unit. Strategic Planning Develop and implement strategic plans to achieve business goals and expand market presence with Suffolk and external clients. Analyze market trends to identify opportunities for growth and service diversification. Build and execute annual business plans aligned with strategic objectives. Project Oversight Oversee planning, execution, and closeout of General Requirements, All Access, and Special Projects, ensuring adherence to budgets, schedules, and scope execution. Conduct regular site visits to monitor progress and address issues proactively. Coordinate with vendors, subcontractors, labor teams, and material providers. Client Relationship Management Serve as the primary point of contact for all client deliverables and emerging opportunities. Build and maintain strong relationships with clients, subcontractors, and suppliers. Identify and pursue new business opportunities through networking and negotiations. Financial Management Prepare and manage project budgets alongside project teams. Analyze financial performance and implement improvements to enhance profitability. Oversee the Mission Critical WIP, P&L, and annual business plan. Safety Ensure compliance with all industry regulations, safety standards, and company policies. Champion a culture of safety and risk management across all operations. Estimating & Sales Ensure timely and accurate estimate preparation. Partner with client preconstruction teams to maximize opportunities. Travel Requirements Willingness to travel to ensure projects are operating smoothly and effectively. Qualifications: Bachelor's degree in Engineering, Construction Management, or a related field. Strong concrete construction knowledge and analytical skills preferred. Ability to read and interpret project plans and specifications. Robust experience in project planning, forecasting, and cost estimating. Proficiency with Microsoft Office, digital takeoff software, Bluebeam, On-Screen Takeoff, AutoCAD, Microsoft Project, and Timberline. Strong understanding of the critical importance of project safety. Excellent communication, organizational, and time-management skills. Ability to effectively plan, organize, schedule, and make sound decisions based on evolving information. Ability to work and contribute in a professional, team-oriented environment. Willingness and ability to wear multiple hats (PM, APM, Assistant Estimator, Assistant BIM, etc.). Ability to travel to other regions as needed. Working Conditions: Construction jobsite and warehouse conditions, which include exposure to high temperatures; cool/cold temperatures; weather conditions, and loud noises. Some general office and construction trailer working conditions. Job site walking. EEO Statement: Liberty provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Liberty will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Liberty , or anyone working on behalf of Liberty.
    $67k-86k yearly est. 1d ago
  • Commercial Relationship Manager II - C&I

    First Busey Corporation 4.5company rating

    Relationship manager job in Fort Worth, TX

    The Relationship Manager is responsible for managing and maintaining borrowing relationships. This position is responsible for the development of new and existing business through calling programs and cross-selling of Bank services. Maintaining loan quality and generating fee income are also key areas of responsibility. The Relationship Manager approves loans within his/her authority and is responsible for presenting loans for approval at various committees. In addition, the Relationship Manager is responsible for managing his/her current loan portfolio. This position will report to the Market President or Managing Director, Commercial; an RM I can report to an RM II if identified by the Market President or Managing Director, Commercial. Duties & Responsibilities * Developing new business and prospects and generate business loans through referrals, business calls, and community involvement. * Analyzing customers' financial data, structure and negotiate credit transactions, and perform ongoing credit management. * Servicing existing customer relationships to maximize profitability. * Pursuing repayment of loans and contact customers whose loans are past due or have overdrawn accounts. * Responsible for early detection of problem loans and generation of reports for management of weak and criticized loans. * Assist other lines of business with business development. * Where applicable, the Commercial Market President/ Managing Director, Commercial may determine a need for a Relationship Manager II to support leadership in the management of Commercial PMs and/or RMs as well. Those duties would include: * Serving as a resource to associates * Act as a trainer/coach Education & Experience Knowledge of: * Strong oral and written communication skills * Strong sales and customer service skills Ability to: * Generate revenue at 10/5/5 - Level I * Generate revenue at 20/10/10 - Level II * Analyze and interpret numerical data * Analyze and solve problems of a complex nature and make decisions based on a wide knowledge of many factors where application of advanced technical concepts is required for which there are not precedents * Make independent and difficult decisions within parameters of the Bank's loan policies * Originate new procedures and approaches to problems * Perform duties under frequent time pressures Education and Training: * Requires Bachelor's degree with an emphasis in Accounting or Finance. * Requires 2 or more years of banking, finance, or sales related experience. * Six months or more credit analysis experience required. * Requires knowledge of Microsoft Office Compensation and Benefits Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $150,000-$200,000 annually) Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information. Equal Opportunity Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment. Unsolicited Resumes Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.
    $150k-200k yearly Auto-Apply 2d ago
  • Client Relationship Manager

    Third Coast Bank 4.1company rating

    Relationship manager job in Dallas, TX

    Client Relationship Manager Department: Corporate Middle Market Banking Location: Dallas, Houston Manager: Regional President Corporate Banking Client Relationship Manager (CRM) plays a crucial role in managing and nurturing relationships between the bank and its commercial clients. Their responsibilities are centered around maintaining and growing the bank's relationships, ensuring that the client's commercial / corporate banking needs are met, while partnering with credit underwriters and credit portfolio managers to ensure credit quality, and working with originators and the broader relationship team to identify opportunities for new business and ensuring profitability. * Relationship Management: Serve as the main point of contact for business clients, addressing their broad banking needs, including debt and ancillary services (deposits, treasury, derivatives, etc.) * Business Development and Cross-Selling: working with deal team and market leadership to identify opportunities to cross-sell or up-sell the bank's products and services, such as treasury services, deposits, derivatives and other financial products. * Product Knowledge: Be well-versed in the bank's product suite to be a trusted advisor both internally and to the client. * Risk Management and new loan originations: Work closely with credit teams and credit portfolio managers, serve as a liaison between origination, the client, and credit partners to assess the risks and contribute to debt structuring to both properly assess and manage risk and to present the bank as a trusted advisor to existing and prospective debt clients. * Portfolio Management: Partner and collaborate with credit portfolio managers, and loan monitoring, to manage a portfolio of corporate middle market clients, ensuring consistent communication, timely support, and proactive management of accounts. * Performance Monitoring: working with relationship team, product, and credit partners to monitor client profitability, portfolio growth, and risk exposure to align with bank objectives and client expectations. * Problem Solving and Issue Resolution: working with relationship team and internal partners address client issues quickly, whether it's a service problem, a financial solution that needs adjusting, or an operational concern. * Compliance and Documentation: working with relationship team, loan monitoring, and credit portfolio managers to ensure that all client activities are compliant with banking regulations, internal policies, and risk management procedures. * Collaboration with Internal Teams: serve as the conduit to the relationship, work with various internal teams such as treasury, operations, credit underwriters and credit portfolio managers, loan monitoring and other product specialists to ensure comprehensive client service, credit quality, and profitable client relationships. * Client Retention: Focus on maintaining and deepening existing relationships by ensuring high levels of satisfaction with the bank's products and services. * Regular Reviews: serve as a liaison between credit portfolio managers, monitoring and client related regular account reviews. * Industry Insights: Stay updated with industry trends to identify potential growth opportunities or risks across the commercial portfolio. * Customized Solutions: As a key part of the relationship team, expand the collective thought leadership in targeted industries and markets, understand the client's business operations, challenges, and goals to assist the relationship team and provide tailored financial advice and solutions. * Client Advocacy: Act as the client's advocate within the bank, ensuring their needs and goals are represented in internal discussions. Skills and Experience: * 10+ years' work experience related to various aspects of middle market and corporate banking * Must be able to identify risks inherent in complex loan transactions and address/mitigate accordingly * Manage moderately large and more complex relationships (credits, deposits, and fee-based products/services) * Experience reviewing and negotiating loan documents * Performs, initiates, and partners with credit portfolio managers on account/loan maintenance as required * Acts as liaison for customer inquiries, issues account instructions, redirects questions and requests, as necessary, if issues related to other departments * Ensures accuracy of information, data, and documentation for all portfolio accounts * Actively participates in customer meetings to further the relationship and expand business opportunities * Good mathematical, reading comprehension and writing skills * Must have excellent interpersonal and communication skills * Must be able to verbally communicate effectively one-to-one and in groups * Must be able to write clearly and effectively * Must be able to develop and maintain cohesive, cooperative internal and external working relationships * Must have good personal organization and time management skills * Must allocate time effectively and independently prioritize workload to meet timelines * Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Support the deal team in managing existing and developing new client relationships * Assist corporate banking team, credit partners, and credit portfolio managers in deal qualification assessment, due diligence, and loan structuring * Understand complex transactions and related risk (credit, market, operations, legal/compliance, etc.) * Support and collaborate with originators, credit partners, and credit portfolio managers with underwriting of complex deal structures through the credit approval process * Partner with deal team, credit partners, and credit portfolio managers, in reviewing and negotiating loan documents and engaging counsel as needed * Partner with credit portfolio managers, and loan monitoring to conduct portfolio reviews and continuous portfolio monitoring for assigned portfolio * Assist in training and coaching of new team members * Coordinate with internal partners and participate in internal discussions (credit discussions, screens, new product pitches, etc.) * Ability to work within timelines and complete projects before deadlines Position Type: This position is a full-time, exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm. Direct Reports: None Travel: Some travel between Third Coast Bank offices and to client locations may be required. Work Environment: This job operates in a professional office environment. This position uses office equipment such as computers, phones, copy and fax machines, calculators, filing cabinets and printers. Physical Demands: This position will be responsible for writing, typing, speaking, listening, lifting (up to 50 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling, and reaching. Mental Demands: The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions.
    $60k-107k yearly est. 12d ago
  • Pharmacy Relationship Manager

    America's Pharmacy Group, LLC 4.5company rating

    Relationship manager job in Fort Worth, TX

    Job Description Whether you are working in the Pharmacy industry looking for additional income, an established healthcare sales professional, or looking to break into Medical Sales, America's Pharmacy Group, LLC is a great opportunity for you. As a Pharmacy Relationship Manager, you will help drive the growth of our company through building and retaining customer relationships. You can even change the way healthcare is delivered to Americans. Our Pharmacy Savings Card works like GoodRx and SingleCare. With savings of up to 80% off prescriptions, we provide the highest discounts in the industry! We are now seeking Pharmacy Relationship Managers in your area!* What does a Pharmacy Relationship Manager do? Educate Pharmacy Staff about how their customers can save up to 80% on prescriptions Provide Savings Cards by engaging with medical offices and educating Office Staff about how their patients can save up to 80% on medications Create, build, and retain relationships with Pharmacy Staff and Healthcare Providers *We are currently hiring for positions nationwide. Please only submit one application, even if you are interested in multiple territories. We will discuss the location you desire during the interview process. Requirements What you need to qualify: Pharmaceutical/medical sales experience is preferred but not required Sales skills with a proven track record Exceptional interpersonal skills (building strong relationships) Excellent verbal and written communication skills Ability to work independently to oversee accounts and increase revenue Benefits Training and compensation: We include comprehensive training and ongoing coaching Great Commission! We pay commission on a per-claim basis, which means you make money every time someone uses our Pharmacy Savings Card! Monthly Bonuses
    $61k-102k yearly est. 30d ago
  • Client Partner - Travel, Transportation, and Hospitality

    Slalom 4.6company rating

    Relationship manager job in Dallas, TX

    Who You'll Work With At Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what's possible, give shape to the future-and get there. What You'll Do Slalom's Texas, Oklahoma, Louisiana, and Arkansas (TOLA) market is looking for a Client Partner (Director or Senior Director) who has experience building and managing a Travel & Hospitality book of business, is a coach and leader of people, and has expertise in the industry. This leader will help drive the overall growth of the Travel & Hospitality business - with a specific focus on a large airline client - through a combination of business development, relationship management, industry expertise, oversight of delivery work, and consultant and overall thought leadership. At Slalom, Client Partners are closely engaged with their clients. They understand their client's strategies and objectives, environment, and industry. Our Client Partners proactively identify opportunities to help clients meet their objectives and to address obstacles and constraints by leveraging Slalom services and offerings. They are highly aware of the delivery work in which Slalom is engaged and work with the team to drive excellent delivery, and as a leader in the market, they ensure we exemplify Slalom's core values in our delivery and interactions with clients, recruits, and the overall market. Drive Results - Exhibit a relentless drive to realize goals and deliver excellent outcomes across complex engagements. Develop and execute effective sales strategies to drive business growth, expand market share, and meet or exceed revenue targets. Respond to critical escalated issues, understand priorities, and drive alignment across teams. Maintain oversight of work and deliverables to ensure client value. Provide Industry Leadership and Expertise - Demonstrate a deep understanding of trends and value drivers in Travel & Hospitality, existing and emerging technology environments, and opportunities for transformation. Contribute to the Slalom brand, and knowledge capital, participate in key industry marketing efforts, and link current trends to a TOLA-based market strategy. Bring other Slalom consultants along to learn about the industry and support client discussions as our local Financial Services expert. Develop and Manage Financial Services Accounts - Lead development of client-centric account strategies and Go to Market plans. Understand and contribute to our Travel & Hospitality business's financial health and P&L, from a revenue and utilization goals perspective. Drive $20+ million in annual revenue at priority clients. This is in collaboration with practices, key alliances, and other Slalom markets. Manage business and market development activities to generate sales pipeline. Relationship Management - Effectively connect and drive meaningful dialog with a C-level audience while engaging at all levels of an organization within Travel & Hospitality. Inspire trust and address client's priorities with speed and effectiveness. Self-starter who can work effectively with a team in the areas of client relationship building and managing customer satisfaction. What You'll Bring * 10+ years of Travel & Hospitality leadership experience within consulting and client management/leadership experience, ideally within a formal management/technology consulting environment * The ability to effectively balance business development, contracting/negotiating, solutioning, client engagement, delivery excellence enablement, operations/financial management and team/people management all in a single role * Creative solutions to the most complex challenges affecting Travel & Hospitality clients * Well-developed and transferable relationships within the Travel & Hospitality industry * Understanding of Commercial, Customer, Operations and Enterprise functions and technologies * Prior experience collaborating with strategic partners, with a focus on AWS, Salesforce, Google, Microsoft, Snowflake, Databricks, etc. to develop client solutions is preferred * Demonstrated experience delivering high-impact consulting services, previous P&L and direct revenue responsibilities, and thought leadership * Consistent track record of client and employee satisfaction * Experience rallying teams, building community, and helping grow and expand a client portfolio * The desire to work with a truly dynamic and exciting team, with a willingness to "roll-up your sleeves" to get things done * Self-directed and motivated to continuously improve processes to exceed expectations and help promote a best-in-class organization About Us Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all. Compensation and Benefits Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance. Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range is $189,000 to $302,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time. EEO and Accommodations Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact ****************************** if you require accommodations during the interview process.
    $189k-302k yearly 41d ago
  • UK Relationship Manager - TX

    CNI Consulting Inc. 4.0company rating

    Relationship manager job in Dallas, TX

    Job Description*The Opportunity:* Be the voice of our client from our client's office in Dallas, Texas to our high-net-worth clients in Europe. You will spend your time educating each client on investment philosophy, explaining why certain decisions were made for their particular portfolio, and helping them understand events in the market-all to help each client stay on track to achieve their long-term goals. You will provide a valuable service, building relationships based on trust and the expertise that our client offers. You will receive support from internal departments to allow you to focus on providing unparalleled customer service. You can take off your “many hats” as a Financial Advisor and become an expert in service and education. *The Day-to-Day:* When you come to work for us as a Relationship Manager, our client will provide you with an arsenal of support, including: * An assigned roster of high-net-worth clients, to allow you to focus on building trust, educating, and providing unparalleled customer service * An advanced finance and capital markets education through their training and mentoring program, allowing you to learn how our firm is different from our competitors and why that gives us a competitive advantage. * Internal portfolio decision-makers and auxiliary research teams who handle the portfolio itself, meaning you can focus on providing unparalleled customer service. You're free to take off your “many hats” and become an expert in client relationship management and education. * Ongoing career development, empowering you to discover your own career path. * Opportunities for advancement driven by performance and attitude. * Competitive compensation that aligns your interest with the client's, instead of working against each other. *Your Qualifications:* You're meant for this role if you have finance experience and a thorough understanding of the investment industry. You will succeed if you have a desire to develop longstanding relationships as opposed to selling products or trading accounts. You will thrive if you have a tremendous desire to explore new opportunities and challenges-and along the way, seek to help us in our quest to better the investment universe. Finally, you will excel if you continuously strive to put your clients first. *Why Our Client:* Our client is a different kind of investment firm. They don't come from Wall Street, nor do they believe they fit in with most of the finance industry, and they're proud of that. They work for a bigger purpose: bettering the investment universe. From unmatched service to innovative perspectives on investing, it's the people that make our clients purpose possible. After all, it's our client's people that enable them to offer the level of service that they do. And they invest in them accordingly, offering exceptional benefits like: * 100% coverage of premiums for health, vision and dental insurance * A 50% 401(k) match, up to the IRS maximum * 20 days of PTO\*, plus 9 paid holidays * 8 week paid Primary Caregiver Parental Leave * And much, much more They also provide a cumulative, continuous learning and development framework customized for every employee. This emphasis on personal and professional growth has yielded an award-winning work environment; they're a Great Place to Work Certified, and The Oregonian named us as a Top Workplace. But in the end, it's not the perks that keep people at our client. They stay because they believe in their mission of service-their employees want to make a difference in an industry that can do better. * California employees accrue up to 17 days of PTO and 3 days of sick time per year. OUR CLIENT IS AN EQUAL OPPORTUNITY EMPLOYER
    $62k-98k yearly est. 9d ago
  • Client Relationship Lead - NorthPark Center

    Neiman Marcus 4.5company rating

    Relationship manager job in Dallas, TX

    Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman. Your Role As our Client Relationship Lead you will create and support growth strategies for targeted client segments at the store level, enabling associates to cultivate relationships with clients of the Neiman Marcus brand. You will work onsite in your assigned store and report to the store General Manager. What You'll Do Cultivate relationships with all client segments within the store/market Develop and decide the best practices to deploy to achieve Client Development KPIs in Store or Market in collaboration with Brand Experience Guide all Client Development-specific initiatives in store in partnership with Client Development Market Manager and Store Leadership Team Leverage digital tools as an important enabler to deepen and build relationships Identify opportunities to deepen relationships with top clients for Private Client Relations (PCR) programs and experiences Assist and partners with Brand Experience coordinating in-store experiences (e.g., Fitting Room Experience, events) What You Bring 2-4 years of experience, luxury retail fashion experience Ability to establish close working relationships Microsoft Office Suite proficient Associate will work a flexible schedule Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds Inclusive Benefits We offer an inclusive and comprehensive range of benefits to our valued associates, including: Medical, Dental, Vision Benefits Disability Benefits Paid Parental Leave, Paid Family Leave, and Adoption Support Paid Time Off Retirement Savings Plan (401K) and Life Insurance Financial Solutions NMG Associates Core Discount of 30% Personal and Professional Development Opportunities For more information, please click “Our Benefits” section on our career site or reference the link here: https\://********************************** About Neiman Marcus Group Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at *********************************.
    $87k-124k yearly est. Auto-Apply 60d+ ago
  • Client Manager - Site Design

    Olsson 4.7company rating

    Relationship manager job in Dallas, TX

    We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company. We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. Job Description Olsson provides multidisciplinary, preliminary, and construction design services for mixed-use, commercial, and residential land development projects, along with industrial, sports, schools, and other site development types. The Client Manager role serves as the main point of contact for a specific client, a division of a larger client, or a targeted client at the team level, establishing solid relationships, building and maintaining a strong rapport, and ensuring overall client satisfaction. The Client Manager oversees client service management for the team, ensuring services that provide purposeful, high-quality solutions to successfully solve engineering and design needs. Primary Responsibilities: Manages a key client account within the team or across multiple teams by serving as the main point of contact and working closely with project managers to lead project execution plans. Develops a deep understanding of the client's business, as well as the industry, to present growth strategies, identify new opportunities, and cross-sell services to the client. Creates communication plans unique to the client to ensure communication needs are satisfied by providing regular updates and reports to the client on the status of their projects. May focus on a specific client targeted for growth opportunities for the team by executing a growth plan for the client and cross-selling services. Leads efforts, in conjunction with the team leader and/or group leader(s), to secure repeat client work by focusing on exceptional client service. Manages client expectations and negotiates outcomes. Coordinates with internal leaders to address client concerns or conflicts and takes client feedback into consideration when making decisions. Qualifications You are passionate about: Working collaboratively with others. Having ownership in the work you do. Using your talents to positively affect communities. You bring to the team: Strong communication skills. Ability to contribute and work well on a team. Bachelor's degree in engineering or a related area is preferred. A minimum of eight years of client experience with increasing responsibility. #LI-DNI Additional Information Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: Receive a competitive 401(k) match Be empowered to build your career with tailored development paths Have the possibility for flexible work arrangements Engage in work that has a positive impact on communities Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice here.
    $91k-132k yearly est. Auto-Apply 60d+ ago
  • Relationship Manager - CRE Dallas

    Midfirst Bank 4.8company rating

    Relationship manager job in Dallas, TX

    The Relationship Manager will be responsible for developing sound and profitable relationships. As a family owned bank, the ultimate goal is to establish relationships that span decades and generations. In addition, the Relationship Manager will actively pursue business development opportunities to create a profitable loan portfolio. This will involve developing, managing and maintaining relationships with commercial real estate customers and prospects sourced by the Relationship Manager, ranging in individual loan sizes from $5M - $30M. • Acquire qualified referrals from existing customers and investors. • Maintain thorough knowledge of the local real estate market to accurately underwrite lending opportunities. • Grow and maintain a portfolio that achieves the company's goals and profitability. • Document, close and administer all loans with excellence using best practices. About MidFirst Bank: • Privately held bank with $31.5 billion in assets and $2.6 billion in regulatory capital. Primary markets include Oklahoma City, Tulsa, Western Oklahoma, Denver and Phoenix with commercial real estate lending offices in Atlanta, Houston, New York and Southern California. • Experience Commercial Real Estate Lender with over $4.8 billion on CRE loans. Candidates must possess 5+ years of experience in complex commercial real estate lending and account management experience in a financial institution. Additional requirements include: • Deep connections to the Dallas real estate community including a proven track record of building a portfolio. • Excellent verbal and written communication skills. • Thorough knowledge in review, analysis, and underwriting all product types related to commercial real estate loans and personal/corporate financial statements pertaining to Sponsors/Guarantors. • A Bachelor's degree in finance, economics or related field. Commensurate experience considered in lieu of degree. • Thorough understanding of commercial building construction procedures and practices.
    $52k-88k yearly est. 60d+ ago
  • Luxury Client Relationship Manager

    Nuovo Photography

    Relationship manager job in Dallas, TX

    We are seeking a dynamic and experienced Luxury Client Relationship Manager to join our Dallas photography studio. As a Luxury Client Relationship Manager, you will be responsible for providing unparalleled service and building enduring relationships with our clientele. You will serve as the primary point of contact for our guests, delivering personalized experiences and ensuring their satisfaction at every touchpoint. KEY RESPONSIBILITIES 1. Client Engagement and Relationship Building: - Cultivate strong, trust-based relationships with guests through personalized interactions, understanding their unique preferences and expectations. - Serve as the main point of contact for guests, addressing inquiries, providing guidance, and offering bespoke solutions to meet their needs. 2. Exclusive Service Delivery: - Provide a white-glove experience to Nuovo guests, offering concierge-style services such as private consultations, and customized photography sessions tailored to their tastes and preferences. - Demonstrate expert knowledge of our photography services, including studio offerings, packages, and customization options, to deliver informed recommendations and advice. 3. Client Experience Enhancement: - Anticipate and exceed the evolving needs of clients, proactively offering innovative solutions and upscale experiences to enhance their overall photography studio experience. - Collaborate closely with clients to identify their unique needs and desires, offering bespoke solutions and personalized recommendations to meet their expectations. 4. Upselling and Revenue Generation: - Identify opportunities for upselling additional photography services, products, or packages to guests, maximizing revenue and profitability for the studio. - Handle high-value transactions with precision and attention to detail, ensuring a seamless and secure process for luxury purchases or investments. 5. Client Loyalty: - Continuously assess client satisfaction and feedback, seeking opportunities for improvement and refinement of services to enhance the overall luxury client experience. REQUIREMENTS Qualifications? - Proven experience (3+ years) in luxury client relationship management, preferably within the sales, hospitality, or luxury retail industry. - Exceptional interpersonal and communication skills, with the ability to build rapport and establish trust with clientele. - Strong sales acumen and negotiation skills, with a track record of driving revenue growth and achieving sales targets. - Impeccable attention to detail and organizational skills, with the ability to manage multiple client accounts and projects simultaneously. - Proficiency in Mac iOS systems. - Passion for photography, art, and lifestyle trends. - Availability to work evenings and weekends. BENEFITS Benefits? - Competitive commission-based salary, with an annual base salary of 52k - opportunity to earn 100k to 150k+; - Complimentary Nuovo shoot and beauty services - Full-time employer benefits: Complete Group Insurance Benefits Package, including life, dental, disability, spousal. Join Our Team: If you are a dynamic and results-driven professional with a passion for delivering exceptional service to luxury clientele, we invite you to join our team and be part of our commitment to excellence in photography studio experiences. Apply now to embark on a rewarding career creating impactful client experiences! Note: At Nuovo Photography, we celebrate diversity and are an equal opportunity employer. We encourage individuals of all backgrounds and experiences to apply. #NUOVOUS
    $62k-108k yearly est. 60d+ ago
  • Client Relationship Manager

    Who We Are: Bal

    Relationship manager job in Richardson, TX

    Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There's no denying our work is demanding, both in volume and pace, but we're up for the challenge. We love the balance of hard work and fun - so, you'll see us in jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel valued, rewarded, and respected. We seek opportunities to be of service to others and our communities. We are committed to your growth and development, and want to set you up for success here at BAL and beyond. Who you are: You are looking for work that has a purpose. You aren't afraid to roll up your sleeves and get stuff done. You learn quickly. You move fast. You embrace challenge and detail as well as creative thinking. You believe you have something unique to contribute and you aren't afraid to raise your hand. You understand that powering human achievement is ultimately about impacting a real person. You are looking for a place to grow and an environment where everyone has a spot and is genuinely welcome. We're better together: A bright, driven person like you and an industry-leading powerhouse like BAL? It's a perfect combination! We truly want to see you succeed here and become an integral part of our mission to provide an experience that makes a positive difference in people's lives. Come be a part of something special, where you can have an impact and be valued just for being you! In addition to competitive pay, a discretionary annual bonus, and a supportive, team oriented culture, we offer an outstanding benefits package that includes medical, dental, vision, disability, and life insurance, sick time, unlimited vacation, and 401(k) with company match. OVERVIEW: The Client Relationship Manager (CRM) is responsible for driving the client experience and day-to-day delivery of account management functions in collaboration with broader firm-wide resources. A CRM may support a single client or portfolio of clients in which they need to fully understand their client's business objectives, values, culture, performance metrics, competitive landscape, financial considerations, organizational structure and key contacts. A successful candidate will demonstrate a strong aptitude for developing and fostering relationships, while ensuring an exceptional experience, overall satisfaction and client retention. PRIMARY RESPONSIBILITIES: (Under the supervision of Client Relationship Director or Client Relationship Senior Manager): Responsibilities and essential job functions include but are not limited to the following: Client Experience (CX): Always thinking about how to elevate client experiences within respective accounts while leveraging firm wide best practices and strategies. Drives continuous improvement in how we serve our clients and their employees. Responsible for administering and maintaining client specific workshops, playbooks, culture decks, etc. Program Delivery: Day to day oversight and pro-active management of client deliverables to ensure on-time delivery while mitigating potential issues. Ensure client needs are addressed through reporting. Coordinate and collaborate cross-functionally as needed. Ensure alignment on client-specific program processes, goals and objectives. Issue Resolution: Responsible for working cross functionally to manage escalation resolution, including Root Cause analysis and messaging to client stakeholders. Staffing & Resources: Regular review and monitoring of CR resourcing needs in support of accounts. Establish regular 1-on-1 meetings with direct reports. Responsible for performance management and feedback of direct reports and provide mentorship, professional growth and development opportunities. May assist in potential candidate interviews and new employee onboarding activities. Stakeholder Engagement: Develops and fosters relationships with client stakeholders. Establish and drive client-centric service reviews to address areas such as forecasting, policy development, protocols, program and process improvements, customized communications, management reporting, transition project management, client satisfaction, and outsourced support. Prepare and participate in delivering annual and quarterly business reviews, as well as other presentations in alignment with client culture. Responsible for meeting agendas, recaps, action items, status calls, program forecasts, etc. Status, SLA and Reporting: Monitor client satisfaction, SLAs and KPIs through dashboards and reporting. Liaise with Partners and Practice Support to ensure the legal team's performance metrics align to contractual obligations, SLAs, KPIs, and NPS goals, and deliver client presentations, specific dashboard read-outs and weekly status updates to Partners and client stakeholders. Financials and Account Health: Responsible for out-of-scope pricing and project billing, and be a steward of margin optimization across accounts. Coordinate with cross-functional departments and Relationship Partners to monitor overall account health. Project Management: Understand the project management lifecycle, identify new projects, and own overall delivery of projects, including creating project plans and driving timelines, updates to stakeholders, change management planning and risk management. Knowledge/Training: Ensure client-specific needs and expectations are clear and communicated with account teams to enable training across departments. Insights: Work with the legal team to identify information/insights on upcoming legislative and policy/process changes and flag these to the Client Relationship Director to determine plan to communicate to client stakeholders. Develop insights based on program model, service delivery, client culture, values, goals, objectives and priorities, and make strategic recommendations to drive programmatic improvements. Technology: Identify improvement opportunities as it relates to the firm's technology used to enhance the client user experience and/or internal processing efficiencies. Oversee and coordinate technology enhancements on behalf of the client. Growth: Ability to recognize growth opportunities, billable and non-billable, and present them to account leadership. May include other job duties as assigned. SUPERVISORY RESPONSIBILITIES Ensure team is meeting deadlines Identify team and individual objectives Identify areas for creating efficiency and accuracy Responsible for creating a positive work environment, executing performance management, conducting feedback sessions, and establishing goals for continuous improvement Support an environment that fosters passion and teamwork Provide training to new and existing client relationship staff, as needed QUALIFICATIONS: Bachelor's Degree required 3-5 years' relevant and/or industry experience 2+ years' indirect or direct supervisory experience Must be proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) Ability to thrive in a fast-paced environment Values collaboration and teamwork Accountable and proactive attitude Ability to work independently Strong project management skills and ability to handle multiple priorities in a fast-paced environment Acute attention to detail Exceptional organizational skills Excellent communication skills; both written and verbal Excellent relationship skills WORKING CONDITIONS: Able to sit and work at a computer keyboard for extended periods of time. Able to stoop, kneel, bend at the waist and reach on a daily basis. Able to perform general office administrative activities: copying, filing, delivering and using the telephone. Able to lift and move up to 25 pounds occasionally. Regular and on-time attendance. Must be able to prioritized, schedule and complete testing required for multiple applications with overlapping schedules. A certain degree of creativity and flexibility is required. Hours may exceed 40 hours per week. Occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required. Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. Berry Appleman & Leiden is an Equal Opportunity Employer. It is the policy of BAL to ensure an equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion, gender, gender identity or expression, age, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law. BAL prohibits and will not tolerate any such discrimination or harassment. BAL does not accept unsolicited resumes from recruiters or employment agencies. BAL is under no obligation to pay any referral compensation or recruiter fee in the absence of a current executed Recruitment Services Agreement. In the event a recruiter or agency submits an unsolicited resume or candidate without an agreement, BAL reserves the right to pursue and hire said candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of BAL. If your agency would like to be considered as a potential recruiting partner, please forward your contact information to *******************.
    $62k-108k yearly est. Easy Apply 21d ago
  • Client Manager - Commercial P&C

    Epic Brokers 4.5company rating

    Relationship manager job in Dallas, TX

    The Client Manager works with and supports Producers, Senior Client Advocates, Client Executives and the account team to manage client service delivery throughout the insurance renewal and policy period on an assigned book of business largely comprised of commercial/P&C accounts. The role is client facing and team focused, using professional skills in commercial property and casualty insurance to enhance and expand large and complex client relationships. This position is a senior, client-facing role responsible for directly supporting Property & Casualty Insurance client relationship management efforts. The position supports and coordinates service activity and is a key member of the client service team, responsible for delivery of the program-level strategy and providing consultation to clients. Location: This role requires a hybrid work schedule out of our Dallas office, 3 days a week in office. QUALIFICATIONS: You will find EPIC to be a fast-paced and fun environment and a workplace in which you truly can make a difference. Creativity and independent thinking is valued throughout our organization. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. ESSENTIAL DUTIES AND RESPONSIBILITIES: Overall Ongoing Service Duties Include: Ensure timely and consistent review of expiration list. Processes (during non-renewal periods) applications, policies, endorsements, binders/notice of elections, certificates, auto ID cards, audit requests/review, and other items related to the servicing of clients. Research and compile answers to client's policy, coverage, exclusions and related questions, incorporating support from other team members as needed. Assists broader service team and broking team in servicing clients. Provides support to Producers/Client Advocate and, if applicable, Client Executives, including preparing presentations and proposals, and participating in meetings with prospective clients as part of team. Prepares all invoicing and client allocations directly with EPIC Accounting. Resolve client billing issues with support from team members as appropriate. Provides standard office/administrative support as needed. Maintains Agency Management Systems and Share Drive files in real time. Establish and maintain open items lists with internal and external clients to ensure all deliverables are proactively managed. Prepare and maintain, schedules of insurance, summaries of insurance, and coverage illustrations. Consistently establishes and maintains high levels of trust and confidence with clients by promptly responding and resolving client questions and issues. Meet all quality and timeliness standards in the Agency Management Systems while properly documenting all activity. Oversee AR report for all assigned accounts, engaging Producer/ Client Advocate, Client Executive as needed. Access/manage third party certificate sites and carrier websites. Other duties may be assigned. Renewal Process Upon review of expiration list and in conjunction with Producer/CA/CE/Senior CM, schedule internal strategy meeting. Document meeting and subsequent next-steps with internal team. Support Producer/CA/CE/Senior CM/Broking Team with external strategy meeting presentation and materials. Prepare and review current program and expiring exposures for information gathering process with client. Request updated exposures from client and coordinate client responses with multiple client contacts as required. Request loss runs and compile loss summaries for renewals and on ad-hoc basis as required. Support submission process as required by assigned accounts. Coordinate proposal process in conjunction with Producer/CA/CE/Senior CM/Broking as required by assigned accounts. Manage policy checking process, including carrier corrections as needed, and policy delivery to clients within established timeframe. Manage the certificates of insurance, auto ID cards, and posting notices renewal process with clients to ensure timely and accurate issuance/distribution. Coordinate binding and post-binding processes, including order to bind, confirmation of coverage, evidence of coverage, etc. Obtain premium financing options, invoice the renewal and premium allocations. Other duties may be assigned. SUPERVISORY RESPONSIBILITIES: N/A KEY COMPETENCIES: Full knowledge of Property Casualty lines of coverage and services, including knowledge of insurance renewal end-to-end process. Ability to understand coverage questions. Recognize problems and respond appropriately. Able to analyze situations logically in order to draw solid conclusions. Strong attention to detail and time management abilities. Ability to handle highly sensitive and confidential information. Customer service oriented. Enthusiasm and zest for continual learning. Strong ability to multi-task and assign priority. Ability to work effectively and efficiently both with and without direct supervision. Ability to work effectively and efficiently in a team environment as well as independently. Strong interpersonal communication skills, both written and oral. Working knowledge of Microsoft Office suite of programs including Word, Excel, Outlook, etc. EDUCATION and/or EXPERIENCE: High school diploma or G.E.D. equivalent required. College degree preferred. 3 plus years of commercial property and casualty insurance experience in a client facing role. Insurance industry designations preferred but not required. CERTIFICATES, LICENSES, REGISTRATIONS: Property and Casualty Broker License Valid Driver License PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around, sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. Ability to travel independently to clients; some air travel may be required. WORK ENVIRONMENT and ENVIRONMENTAL CONDITIONS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. There is no or very limited exposure to physical risk. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” - people who know what they want and aren't afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Employee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women's Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We're in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: ************************************************ EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: ******************************************************************************************* #LI-LL1 #LI-Hybrid
    $65k-113k yearly est. Auto-Apply 45d ago
  • Client Relationship Manager

    Cristo Rey Fort Worth 3.5company rating

    Relationship manager job in Fort Worth, TX

    Client Relationship Manager of Corporate Work Study School: Cristo Rey Fort Worth College Prep Reports to: Associate Director of Corporate Work Study Program Position Type: Full-Time, Exempt About Cristo Rey Fort Worth: Cristo Rey Fort Worth College Prep is a Catholic learning community for grades 9-12 that educates young people of limited economic means to become men and women of faith, purpose, and service. Through a rigorous college preparatory curriculum, integrated with relevant work-study experience, students graduate ready to succeed in college and in life. Cristo Rey Fort Worth College Prep is part of the largest network of high schools in the country that exclusively serve low-income youth. By providing students with an extraordinary college preparatory education and a unique four-year, integrated corporate work-study experience, we seek to transform urban America and support students to and through college. Graduates of Cristo Rey schools are enrolling in and completing college at twice the rate of low-income high school graduates. We are seeking a dedicated and passionate Client Relationship Manager to help manage, grow, and improve this innovative program. Job Summary: The Client Relationship Manager of Corporate Work Study will play a pivotal role in ensuring the success of the CWSP by coordinating partnerships with corporate sponsors, supporting student work placements, and fostering professional growth in students and supervisors. This position involves program administration, relationship management, and student development. Key Responsibilities: Account Management Manage portfolio of Corporate Partners Site visits Logging information into Salesforce Monitor student work performance Assist with morning check in Student Performance Training Student improvement plans Data analytics Partner communication regarding training Parent Communication Retraining for students removed from the workplace Supervisor support and training Create resources for supervisors Provide new companies on boarding and readiness training and follow up Plan virtual supervisor trainings with T&D Manager Offer 1 off trainings to companies and supervisors Working with Talent and Development Manager to update summer training curriculum Job Description/Book of Jobs GRIT (summer training) Academy Support Event Support Qualifications: Education: Bachelor's degree required; advanced degree in education, business, or a related field preferred. Experience: At least 3 years of experience in education, workforce development, corporate relations, or a similar field. Proven ability to manage partnerships and work collaboratively with diverse stakeholders. Experience working with high school students or young adults, particularly in underserved communities, is highly desirable. Skills: Strong organizational and multitasking abilities. Excellent interpersonal and communication skills, both written and verbal. Ability to coach and mentor students while fostering accountability and professionalism. Proficiency in Microsoft Office Suite and other relevant software. Characteristics of a Successful Candidate: Mission-driven, with a deep commitment to the values and goals of the Cristo Rey Network. Culturally competent, with the ability to work effectively in a diverse community. Flexible and innovative, with a problem-solving mindset. Collaborative and team-oriented, while also able to work independently. Compensation and Benefits: Cristo Rey Fort Worth offers a competitive salary and benefits package, commensurate with experience and qualifications.
    $91k-117k yearly est. 60d+ ago
  • Customer Relationship Manager

    Collabera 4.5company rating

    Relationship manager job in Addison, TX

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Position Details: Industry: Banking Location: 16001 N Dallas Pkwy, Addison, TX - 75001 Job Title: Customer Relationship Manager Duration: 12 months Shift Timings: 9-6 local time, must be flexible to work within this shift Job Description: • General knowledge about the entire loss mitigation process is necessary to manage a large portfolio of customers throughout the default servicing lifecycle. • The Customer Relationship Manager (CRM) position requires expertise in loan modification. • The CRM serves as a single point of contact and trusted advisor for these borrowers. • Sensitivity to the nature of a distressed customer situation and professional demeanor are important attributes to possess in communicating with customers, as well as setting expectations, about loan status and possible difficult decisions up to the final resolution. • The CRM will oversee broad set of activities that include managing a portfolio of loans in default, loan modifications, document validation, NPV modeling, second mortgage modifications, short sale/ DIL, and answer technical foreclosure questions. In many cases, (e.g., short sale/DIL/foreclosure) the CRM will be needed to initiate and possibly facilitate connections and dialogue between the borrower and the appropriate expert who can address specific questions and situations. • The CRM will need to document notes in the customer-facing system and monitor accounts for trial payments, including lengthy repayment plans and special forbearances. • The CRMs responsibilities may also include assisting with non-customer facing activities, such as pre-validation document checking, impounding, escrow, and investor approvals. • Ability to clearly communicate the customer's current status and the steps that are required in order for us to make a Fair, Fast and Final decision. • Demonstrated ability to meet/exceed established performance metrics, such as: resolutions, quality and other various performance metrics such as answer rate and SLA adherence. Additional Information To know more on this position or to schedule an interview, please contact; Vishal Patel ************ vishal.npatel[@]collabera.com
    $64k-88k yearly est. 18h ago

Learn more about relationship manager jobs

How much does a relationship manager earn in Euless, TX?

The average relationship manager in Euless, TX earns between $48,000 and $115,000 annually. This compares to the national average relationship manager range of $56,000 to $123,000.

Average relationship manager salary in Euless, TX

$74,000

What are the biggest employers of Relationship Managers in Euless, TX?

The biggest employers of Relationship Managers in Euless, TX are:
  1. Wells Fargo
  2. US Pharma Lab
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