Corporate Banking Relationship Manager
Relationship manager job in Urban Honolulu, HI
Under the direction of the Manager, this role serves as the primary contact between Bank of Hawaii and their assigned clients and is responsible for the overall client relationship with the bank. This position leads the team in management of the client relationship, which includes management of client risk, understanding of client priorities and positioning appropriate bank solutions. Responsible for risk associated with clients covered by the team and monitors and manages the credit risk of each relationship with the support of the Wholesale Credit Group. Assists in business unit's compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.
MINIMUM QUALIFICATIONS:
1. Education: Bachelor's degree in business or related area from an accredited institution or equivalent work experience.
2. Experience:
Level I: Minimum 3 years of commercial lending or commercial credit experience.
• Commercial credit underwriting preferred.
• Sales / marketing experience in corporate or business relationship management.
• Relevant product and service knowledge and loan work out training and/or knowledge helpful.
• Must have thorough understanding of all aspects for financial statements and their analysis including cash flow lending.
Level II: Minimum 4 to 5 years of commercial lending or commercial credit experience.
Commercial credit underwriting preferred.
Sales / marketing experience in corporate or business relationship management.
Relevant product and service knowledge and loan work out training and/or knowledge helpful.
Must have thorough understanding of all aspects for financial statements and their analysis including cash flow lending.
Level III: Minimum 7 years of commercial lending or commercial credit experience.
• Commercial credit underwriting preferred.
• Sales / marketing experience in corporate or business relationship management.
• Relevant product and service knowledge and loan work out training and/or knowledge helpful.
• Must have thorough understanding of all aspects for financial statements and their analysis including cash flow lending.
Level IV: Minimum 10 years of commercial lending or commercial credit experience.
• Commercial credit underwriting preferred.
• Sales / marketing experience in corporate or business relationship management.
• Relevant product and service knowledge and loan work out training and/or knowledge helpful.
• Must have thorough understanding of all aspects for financial statements and their analysis including cash flow lending.
3. Technical Skills: Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel, Access and PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems. Must have a thorough understanding of all aspects for financial statements and analysis, including cash flow lending.
4. Other Job Qualifications: Excellent writing, speaking, and presentation skills. Well- developed analytical and problem-solving skills. Must have the ability to express complex ideas in concise and simple terms. Able to make critical decisions independently. Possesses strong networking and business development skills. Has solid product knowledge and business acumen. Able to build strong working relationships and partnerships across the organization with a collaborative and consultative approach. Team player. Must be able to provide own transportation or to operate a vehicle with a valid driver's license and commute as required. Travels by air as required. Able to work flexible hours including holidays, weekends and evenings as needed or assigned.
As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.
Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.
We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit ****************************
Markets appropriate credit and non-credit products. Meets annual sales goals.
• Builds business relationships and positions bank solutions with clients and prospects that meet Corporate Banking's objectives.
• Develops client relationships and marketing strategies and leads the client team in execution of these strategies. Internally communicates client strategies as appropriate.
• Executes a disciplined calling plan for prospective clients to include product partners and executive management.
• Builds internal and external referral sources to further sales goals. Regularly attends networking and business-community events to build personal brand and network.
Manages existing client relationships.
• Develops long-term, mutually profitable business relationships with Corporate Banking clients. Creates client relationship strategies and leads the client team in execution of the strategies. Communicates strategies internally as appropriate.
• Leads the client team to manage relationships according to the client management process, which includes conducting in-person calls with all relationship clients on a quarterly basis (at minimum) and recording the results of the calls.
• Provides current and forward-looking information to facilitate the completion of risk-based work.
• Makes credit and other product recommendations to meet client needs.
• With the assistance of Portfolio Management Officers and Wholesale Credit, completes credit write-ups, asset quality reports, large borrower reports, risk rating re-grades and other risk-based work.
Manages the risk (including credit risk) of each client relationship.
• Ensures borrower and transaction risk ratings are accurate and promptly changed to reflect current credit risk; responsible for ensuring the system of record accurately reflects current risk ratings.
• Regularly assesses and evaluates company management, business operations and industry Management, Industry, Business and Evaluation (“MIBE”) and completes / updates the Client Information Sheet.
• Works with the Commercial Products Manager, Portfolio Management Officer and Wholesale Credit Group to obtain timely and appropriate credit approvals.
• Performs other miscellaneous responsibilities and duties as assigned.
Auto-ApplyRelationship Manager Senior CB
Relationship manager job in Urban Honolulu, HI
WHAT IS THE OPPORTUNITY? Develops and manages relationships with commercial clients in the assigned business segment and/or geographic areas. Presents a variety of product solutions to client needs. Provides responsive, quality service. Approves transactions within delegated authority. Manages overall relationship profitability and portfolio risk and is responsible for profitable growth of the portfolio assigned. This may be accomplished through active calling efforts and referrals from existing customers, providing the CNB exemplary level of service, identifying and promoting solutions to customer needs, and maintaining an active calling program.
WHAT WILL YOU DO?
* Identifies develops and builds profitable relationships with prospects and customers consistent with the objectives of the bank.
* Actively works with customers and develops prospects consistent with the credit culture of the bank. Is pro-actively identifying and working with customers to ensure the credit quality standards of the bank.
* Develops relationships and support other CNB departments and colleagues to provided customers and prospects the solutions recommended. Participates in internal and external community activities as a representative of CNB, promoting and attracting new colleagues and customers.
* Prepares a Relationship Plan and calling schedule for each client or prospect in conjunction with the strategic business development program. Identifies business opportunities and solicits referrals of other Bank products or services and/or externally from existing customers, a network of referral sources, and other professionals in the industry. Develops a strong understanding of company, industry, business and needs to assist in customer calling efforts. Sets objectives for each relationship in terms of revenue contribution, etc.
* Calls on existing or prospective clients to discuss and promote all Bank products and services in order to establish a total client banking relationship. Discusses financing opportunities and general business conditions; may assist in forecasting clients' credit needs and develops solutions to serve their financial needs. Brings in product specialists, as necessary, to help problem solve or structure transactions.
* Negotiates transactions; prices loan products within targeted rate of return; documents and closes loan transactions, ensures conformance with Bank policy and regulatory requirements. Exercises sound credit and risk judgement in approving transactions. Recommends approval when transaction size exceeds authority limits. Ensures the quality of all business introduced to the Bank.
* Represents the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate.
* Interfaces with other Bank departments as necessary. Defines responsibilities and coordinates objectives for all product areas in a relationship or transaction. Resolves all client needs and any internal issues.
* Monitors and analyzes relationship results and account activities. Determines client profitability. Makes a recommendation regarding accounts to be further developed or eliminated. Prepares reports for management.
* Monitors portfolio for quality, risk and adherence to policy. Works with the appropriate staff departments to resolve issues.
* Maintains awareness of competitive products, practices, rates and changes in market conditions.
* Analyzes problem credits and meets with client to develop solutions to minimize loss exposure.
* May serve as a product specialist acting as a technical consultant to clients and Relationship Managers in various business segments and geographic locations.
* Relationships in portfolio may contain numerous accounts requiring extensive operational expertise to manage workflow to match client needs, risk control and maximize cross selling potential
WHAT DO YOU NEED TO SUCCEED?
*Required Qualifications**
* Bachelor's Degree or equivalent
* Minimum 5 years of lending experience required.
* Minimum 5 years of credit experience required
*Additional Qualifications*
* Good understanding of all products and services applicable to target client segment.
* Good knowledge of commercial credit policies and procedures, and bank operations policies and procedures.
* Demonstrated sales and marketing abilities.
* Good credit analysis and accounting skills.
* Capable of working well independently and in teams.
* Has the ability to work autonomously in making sound business decisions and exercises appropriate level of authority commensurate with experience and responsibility.
* Strong interpersonal, verbal, and written communication skills.
* Strong demonstrated sales and marketing abilities including cross selling skills.
* Superior client relationship skills.
* Good understanding of commercial credit policies and procedures.
* General knowledge of Bank credit products and underwriting standards required to identify credit opportunities with clients and initiate the credit transaction.
* Sound credit analysis and accounting skills.
* Must be able to work autonomously in making sound business decisions and exercising appropriate level of authority commensurate with experience and responsibility.
* Must be capable of working well independently and in teams.
* Strong interpersonal, verbal, and written communication skills.
*WHAT'S IN IT FOR YOU?*
*Compensation*Starting base salary: $122,535 - $208,715 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
* Generous 401(k) company matching contribution
* Career Development through Tuition Reimbursement and other internal upskilling and training resources
* Valued Time Away benefits including vacation, sick and volunteer time
* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
* Career Mobility support from a dedicated recruitment team
* Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our *********************************
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at **********************************
*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Client Relationship Manager
Relationship manager job in Urban Honolulu, HI
The Client Relationship Manager role focuses on the development of client relationships and ongoing client support. Responsibilities include maintaining client and vendor relationships, presenting relevant materials to clients or team members, and other basic administrative duties. This position requires excellent organizational skills, a commitment to providing friendly and professional client services, and the ability problem-solve while adhering to regulatory requirements. The role also involves learning about investment products and the legal and legislative rules governing qualified, corporate retirement plans.
Cerity Partners is excited to open a new office location on O'ahu. This role will be hybrid and based out of Honolulu.
Primary Responsibilities
Basic preparation of client forms and financial reports for client meetings.
Presentation of relevant materials to clients on a quarterly or semi-annual basis
Provide ongoing support to clients while ensuring requests/needs are managed in a timely manner
Maintaining accurate client records as needed
Develop knowledge of investment accounts, products and the forms required to transact business.
Assist with internal coordination across departments to ensure tasks / follow-up are completed in a timely manner.
Ongoing maintenance and quality control of CRM.
Organize advisory team meetings and events.
Collaborate with other departments to improve general processes, receive/provide feedback as needed.
Maintaining communication and coordinating services with 3rd party vendors
Receive client calls and resolve questions/issues as needed.
Execute client appreciation and retention activities.
Providing account and regulatory/legislative updates in a timely manner
Ability and willingness for local and extended travel, as needed
Required Qualifications:
Bachelor's degree
2 - 5+ years of experience
Skills and Competencies:
Demonstrate strong and effective communication, organizational and time management skills.
Comprehensive knowledge of investment accounts, products and the forms required to transact business.
Ability to work in a team based/collaborative environment.
Must accept and thrive in a fast-paced, changing environment.
Interest in applying for/maintaining ongoing or continuing education credentials
Demonstrate proficiency with Microsoft 365, Adobe, Salesforce, Zoom
Adherence to all compliance policies & procedures.
Demonstrate the Cerity Partners culture.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at a time.
Compensation Range:
$60,000-70,000
Why Cerity Partners:
Our people drive our success by working together to deliver exceptional service to our clients. Below is a glimpse of the key elements of our total rewards package:
Health, dental, and vision insurance - day 1!
401(k) savings and investment plan options with 4% match
Flexible PTO policy
Parental Leave
Financial assistance for advanced education and professional designations
Opportunity to give back time to local communities
Commuter benefits
Cerity Partners is committed to providing an environment where all individuals can be their authentic selves. We are an Equal Opportunity Employer who respects each individual and supports the diverse cultures, perspectives, and experiences of our colleagues. We are dedicated to building an inclusive and diverse workforce and will not discriminate based on race, religion, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
Cerity Partners is committed to working with and providing accommodations to applicants with disabilities or special needs. For those needing accommodations, please reach out to **************************. Applicants must be authorized to work for any employer in the U.S.
Auto-ApplyArmy Client Success Senior Manager
Relationship manager job in Urban Honolulu, HI
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.
Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative and caring community, where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!
You Are:
As a Client Success Senior Manager, you will proactively support sales and account growth through innovative solutions and delivery excellence. You will play a pivotal role in supporting and advancing initiatives within Military command operations. You will be responsible for establishing and maintaining client relationships and providing strategic direction for new initiatives. As a subject matter expert, you will provide strategic insights, technical guidance, and operational expertise to ensure the successful execution of projects and programs. You will collaborate closely with stakeholders to identify challenges, propose innovative solutions, and drive mission-critical outcomes. This role requires a deep understanding of Army operations and objectives, as well as the ability to translate complex requirements into actionable strategies.
Here's What You Need:
* Bachelors Degree or 10+ years of industry experience
* Local to Hawaii
* Possess comprehensive knowledge of the region and has well-established connections within the community
* Will have a proven track record of leveraging their deep understanding of Military processes, protocols, and organizational structures to drive successful outcomes
* Experience in supporting business development and proposal efforts
* Can communicate effectively with Senior Military Leaders
* This role requires an individual who is adept at building and maintaining strong relationships with key stakeholders and can navigate the local landscape to support our organizational objectives and market growth
* The candidate ideally comes from a strong Military background
Bonus Points If:
* Advanced Degree
* 15+ years of industry experience
* Motivated and proactive, with a desire to understand and address complex areas
* Curiosity for learning about new technology, industry best practices, and areas of risk, analyzing and turning new insights into concrete action
* Strong written and verbal communication skills
* Commitment to delivering tangible outcomes for customers and stakeholders
* Excellent people management and relationship development skills
The Extras:
* US Citizenship Required
* The ability to obtain and maintain a government security clearance
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.
The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:
$146,100-$278,500 USD
What We Believe
As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.
Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.
Requesting An Accommodation
Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Client Success Manager
Relationship manager job in Urban Honolulu, HI
Olomana Loomis ISC is a fast-paced, full-service, globally connected business consulting, marketing, brand, and communications firm serving businesses, nonprofit organizations, government agencies, industry associations, and political campaigns. We partner with organizations ready to ascend to the next level, and we seek team members who are ready to do the same. Guided by the 3 E's-Excellence, Effectiveness, and Efficiency-we identify strategic opportunities and develop solid plans to "seize the day."
We are currently seeking a Client Success Manager to join our team.
Responsibilities
The Client Success Manager reports to the President and CMO, working closely with our digital, marketing, communications, and creative staff. The role bridges strategy, execution, and client partnership to ensure projects meet objectives and deliver measurable value.
Client Partnership & Communication
* Serve as the primary point of contact for assigned clients, ensuring clarity, alignment, and satisfaction.
* Develop strong relationships built on trust, respect, and measurable results.
* Provide proactive communication at key project milestones and maintain ongoing updates on project direction, performance, and approvals.
Strategic Success Management
* Translate client goals into actionable briefs and success roadmaps.
* Monitor campaign performance and interpret data to make recommendations that improve outcomes.
* Anticipate challenges, recommend solutions, and resolve conflicts with professionalism.
Project Management
* Manage project budgets, estimates, timelines, and milestones in collaboration with account directors.
* Facilitate internal workflow across creative, digital, and production teams to ensure projects stay on track.
* Where applicable, oversee and negotiate vendor relationships to deliver quality and cost-efficient results.
Requirements
Education & Experience
* Bachelor's degree in Marketing, Communications, Advertising, Marketing, Business, or related field.
* 7+ years of progressive experience in client service, account management, or marketing.
* Agency experience in industries such as healthcare, education, construction/building supplies, or financial services desirable.
Skills & Competencies
* Strong analytic skills to assess campaign performance and data insights.
* Solid understanding of digital and integrated marketing strategies.
* Proficient in Google and Microsoft Suites.
* Exceptional attention to detail with strong writing, math, and problem-solving abilities.
* Leadership and team-player qualities, with an entrepreneurial spirit and mature mindset.
* Excellent interpersonal communication and relationship-building skills.
Preferred
* Knowledge of Hawai'i's history, culture, and marketplace.
* Experience in:
* Strategic planning & data analysis
* Market research
* Media analysis
* Direct marketing (B2C and/or B2B)
* Social media
* Inbound marketing
* Copywriting, message development, or business writing
* Fluency in an additional language, a plus
Perks & Benefits
* Parking subsidy or monthly bus pass
* 401(k) with company match
* Year-end performance bonus
* Paid vacation, holiday, and sick leave
* Professional development support
APPLY NOW
* Position available immediately.
* Candidates who pass our screening process will be contacted for an interview.
* Candidates must be ready to begin work within a month of offer; therefore only candidates currently on island (or en route to return/relocate to Hawaii) will be considered.
International Private Banking Officer I (Korean Speaking)
Relationship manager job in Urban Honolulu, HI
Manage and grow a portfolio of high-valued clients in loan and deposit accounts/relationships that meet with established lending and operational policies and provides maximum profitability to the Bank with a minimum of risk. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Primary Accountabilities:
Total Loan & Deposit Balance Portfolio Growth:
* Generate new business in retail areas through an organized and targeted calling program utilizing new and existing sources. Develop and maintain a business referral and information network consisting of trusted professional contacts for both advice and counsel, and new referrals. Solicit referrals from other areas of the Bank. Grow loan & deposit portfolio with safe and profitable opportunities from existing and new sources. Develop new sources of fee income and increase overall profitability of book of business. Provide the highest standards of account maintenance and servicing of assigned portfolio of loan and deposit accounts through regular contact and communication with customers and a commitment to delivery of quality service and expert financial advice and counsel. Maintain and manage financial profiles of high-value customers within the portfolio. Represent the Bank in civic and community events with emphasis on CRA qualifying activities.
Total Team Portfolio Growth:
* Assist team members in management and achievement of team goals, portfolio, and accountabilities. Attend sales meetings to communicate results of sales and business calling activities, and provide feedback to Team Leader on strategies to enhance goal attainment. Responsible for achievement of goals in all accountabilities.
Investment / Trust Fee Income:
* Generate new business in investment and trust areas through an organized and targeted calling program utilizing new and existing sources. Develop and maintain a business referral and information network consisting of trusted professional contacts for both advice and counsel, and new referrals. Develop new sources of fee income.
Loan Servicing, Quality Control & Compliance:
* Maintain quality of loans in assigned portfolio of account relationships through diligent supervision and collection efforts, keeping abreast of trends and developments both within and outside the Bank that could impact or affect the quality of the assigned portfolio. Keep on top of all credits and downgrade loans as necessary. Improve personal/professional status through education and keeping abreast of updated bank policies, procedures, and products and services. Achieve a satisfactory rating on audits.
Minimum Qualifications:
Education:
* High School Diploma or GED equivalency required.
* Bachelor's Degree from an accredited 4-year university in Business Administration or related field, or equivalent work experience preferred.
Experience:
* 5+ years of work experience in Private Banking or related field required.
Functional Skills:
* Proficiency in Korean language required; ability to read, write, and communicate in a business setting.
License/Certification:
* Registration with the Nationwide Mortgage Licensing System & Registry (NMLS) is required prior to performing any duties of a Mortgage Loan Originator (MLO) required.
Physical Requirements & Working Conditions:
* Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
* Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
* Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
* Must be able to read and understand bank-related documents.
* Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Business Relationship Manager - Oahu
Relationship manager job in Urban Honolulu, HI
Primary Purpose of Job
Manages business banking portfolio and is responsible for meeting/exceeding assigned sales goals by acquiring, developing, and managing new and existing relationships. Builds portfolio via “share of wallet” with internal and external bank partners to deepen customer relationships while delivering win-win solutions and providing exceptional customer service.
Major Job Accountabilities
Contributes to the growth of loan portfolio by originating applications for all types of small business loans. Identifies opportunities to strengthen business relationships and cross-sells other bank products and services as appropriate to customer requirements.
Gathers, analyzes and discusses credit and financial information or determination of credit risk, loan structure, and appropriateness of credit products.
Proactively monitors credit quality and overall risk profile as well as manages loan covenants, delinquency, and collection of loan portfolio.
Work closely with branch teammates in providing support and guidance for all loan inquiries while strengthening partnership synergy.
Represents the Bank at various networking and business community events to further enhance ASB's image and support all marketing activities to develop additional business connections and centers of influence.
Experience Required
Minimum three (3) years of General banking experience. Previous experience with small business/commercial lending and credit analysis is a plus.
Required Skills or Training
Excellent relationship management and business development sales skills.
Thorough knowledge of business banking products and services.
Ability to work effectively with internal and external partners in managing customer service relationships.
Excellent presentation, verbal, and written communication skills.
Professional Certifications, Licenses, And/or Registration Requirements
NMLS Mortgage Loan Originator License
EOE, including disability/veterans
At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!
Auto-ApplyAccount Manager - State Farm Agent Team Member
Relationship manager job in Aiea, HI
Job DescriptionBenefits:
License Reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Thomas Jansson - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Develop and maintain customer relationships to drive retention and growth.
Conduct policy reviews and provide recommendations to customers.
Oversee the resolution of complex customer issues.
Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
QUALIFICATIONS:
Experience in insurance sales or account management preferred.
Leadership and interpersonal skills.
Proven track record of meeting sales targets.
Willingness to engage in sales conversations.
Account Manager
Relationship manager job in Urban Honolulu, HI
At BrightView, the best teams are created and maintained here. If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. We're looking for an Account Manager. Can you picture yourself here?
Here's what you'd do:
The Account Manager is the primary contact for clients. The Account Manager builds long-term relationships that foster client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations.
You'd be responsible for
+ Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio
+ Develop accurate estimates and takeoffs for both new and existing clients as needed
+ Ensure design and bid for proposed enhancement projects are delivered to clients in a timely manner
+ Generate referrals from existing client base and communicate to the Business Developer
+ Develop and maintain long-term relationships with clients focusing on all pertinent points of contact
+ Develop and maintain a schedule to perform "site walkthroughs" during formal meetings with customers to ensure quality and service expectations are met
+ Lead and facilitate the resolution of client issues or concerns as needed
+ Ensure renewals of each account within the assigned client portfolio
+ Proactively listen to potential site enhancement needs of existing clients
+ Communicate regularly with the Operations Manager to ensure client needs and expectations are consistently met or exceeded
+ Coordinate consistent and timely site visits with Operations Manager to review site quality and to ensure that client expectations are met
+ Support the efforts for hiring, training and coaching the field crews that support the assigned portfolio
+ Promote compliance of all safety regulations and policies
+ Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services
+ Assist the Branch Manager in overall leadership of the branch to include participation in all relevant meetings
+ Maintain satisfactory accounts receivable levels and CRM account notes as appropriate
+ Coordinate with the Branch Administrator to ensure databases are consistently updated with current client information
+ Other tasks and duties as assigned by Branch Manager
You might be a good fit if you have:
+ Associate degree in a business-related field or equivalent experience.
+ Minimum of 3 years of prior customer service, management, and leadership experience with an organization in the landscaping industry or local marketplace.
+ Effective written and verbal communication skills.
+ Ability to coach, develop and foster a teamwork environment.
Here's what to know about working here:
Here at BrightView, we're as passionate about caring for our clients as we are about caring for each other. Though we're the nation's leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.
If you're looking to join a team of talented go-getters who tackle big vision projects other companies could only dream of, you just might have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there's no limit to what we can do, and what you can achieve.
Growing Everyday
Like the communities we serve, you are on a constant path of discovery to shape your career and personal development. In addition to best-in-class opportunities and competitive salary, you may be eligible for benefits and perks like:
+ Paid time off
+ Health and wellness coverage
+ 401k savings plan
Salary range: $65,000 - $85,000
Start Your Bright New Career Journey
BrightView is an Equal Employment Opportunity and E-Verify Employer.
Account Manager
Relationship manager job in Urban Honolulu, HI
**Tek AMR - Account Manager's Job Description** Our Americas Sales Organization has a culture that is collaborative and inclusive of others' thoughts and ideas. We are customer obsessed in our daily work, and continuously strive to provide high quality support and engagement to our customers by building and encouraging close partnerships. We are people focused and always looking for opportunities to develop and solve problems that help the business, customers, and our own team members!
An Account Manager will be expected to develop and implement a sales plan (by market/customer and application) to grow Tek's revenue and market share in assigned accounts. This candidate should possess strong strategic sales skillset, knowledge of market/customer base, and knowledge of Tek's solutions, plus desire and capability to learn. Candidates must be able to locally travel in the **Bay area** .
Responsibilities:
+ Build the plans and strategies for developing a successful commercial funnel and exceeding sales goals.
+ Apply Daily Management / Visual Management and Problem Solving to drive organization direction and activity.
+ Maintain direct contact with key customers in assigned territory & monitor customer needs, satisfaction and industry trends' alignment with Tek's strategies and solutions.
+ Proven ability to manage a geographic territory with both direct involvement and channel partners.
+ Build and adapt an individualized customer communication approach to understand needs and remain adaptable to changing customer goals and challenges.
+ Profile and develop relationships with key executives (Managers, Directors, VP's, etc.) within your focus accounts / territory.
+ Optimally engage extensive sales resources including applications engineers, product teams, channel partners & inside sales support
+ Use Dynamics CRM for opportunities, leads, and funnel management.
Qualifications:
+ 5+ years of proven experience in sales and account management.
+ Bachelor's degree in engineering or electrical engineering preferred.
+ Effective time management, problem-solving and analytical skills with the ability to identify and prioritize key customers.
+ Fully developed strategic and tactical sales skills, including ability to assess customer base, prospect, qualify, identify needs & gaps, and apply appropriate solution to win.
+ Consistent record of successfully selling technical products and/or capital equipment by applying a defined sales process.
+ Experience in calling on a diverse sales territory consisting of commercial accounts, Mil/Gov entities, and public universities.
+ Experience in working with diverse channel partners within territory/geography.
+ Shown success in prospecting for and winning new customer/business.
+ Highly motivated self-starter.
+ Strong communication and presentation skills.
+ Ability to travel up to 50% of the year.
\#LI-TD1
**Ralliant Corporation Overview**
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
We Are an Equal Opportunity Employer
Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com.
**About Tektronix**
Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow!
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com.
**Bonus or Equity**
This position is also eligible for bonus as part of the total compensation package.
**Pay Range**
The salary range for this sales position (inclusive of sales incentives/commissions in local currency) is 164500 - 305500
Account Manager - State Farm Agent Team Member
Relationship manager job in Waimea, HI
Job DescriptionBenefits:
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Cheryl Kim - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Develop and maintain customer relationships to drive retention and growth.
Conduct policy reviews and provide recommendations to customers.
Oversee the resolution of complex customer issues.
Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
QUALIFICATIONS:
Experience in insurance sales or account management preferred.
Leadership and interpersonal skills.
Proven track record of meeting sales targets.
Willingness to engage in sales conversations.
Account Manager - State Farm Agent Team Member
Relationship manager job in Lihue, HI
Job DescriptionBenefits:
License reimbursement
Life insurance
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Eric Kaneda - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Develop and maintain customer relationships to drive retention and growth.
Conduct policy reviews and provide recommendations to customers.
Oversee the resolution of complex customer issues.
Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
QUALIFICATIONS:
Experience in insurance sales or account management preferred.
Leadership and interpersonal skills.
Proven track record of meeting sales targets.
Willingness to engage in sales conversations.
Account Manager - State Farm Agent Team Member
Relationship manager job in Lihue, HI
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Paid time off
Signing bonus
Training & development
ROLE DESCRIPTION:
As the account manager for the State Farm, Adam Smith Agency, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Develop and maintain customer relationships to drive retention and growth.
Conduct policy reviews and provide recommendations to customers.
Oversee the resolution of complex customer issues.
Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
QUALIFICATIONS:
Experience in insurance sales or account management not required but preferred.
Leadership and interpersonal skills.
Proven track record of meeting sales targets.
Willingness to engage in sales conversations.
Army Client Success Senior Manager
Relationship manager job in Urban Honolulu, HI
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.
Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative and caring community, where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!
**You Are:**
As a Client Success Senior Manager, you will proactively support sales and account growth through innovative solutions and delivery excellence. You will play a pivotal role in supporting and advancing initiatives within Military command operations. You will be responsible for establishing and maintaining client relationships and providing strategic direction for new initiatives. As a subject matter expert, you will provide strategic insights, technical guidance, and operational expertise to ensure the successful execution of projects and programs. You will collaborate closely with stakeholders to identify challenges, propose innovative solutions, and drive mission-critical outcomes. This role requires a deep understanding of Army operations and objectives, as well as the ability to translate complex requirements into actionable strategies.
**Here's What You Need:**
+ Bachelors Degree or 10+ years of industry experience
+ Local to Hawaii
+ Possess comprehensive knowledge of the region and has well-established connections within the community
+ Will have a proven track record of leveraging their deep understanding of Military processes, protocols, and organizational structures to drive successful outcomes
+ Experience in supporting business development and proposal efforts
+ Can communicate effectively with Senior Military Leaders
+ This role requires an individual who is adept at building and maintaining strong relationships with key stakeholders and can navigate the local landscape to support our organizational objectives and market growth
+ The candidate ideally comes from a strong Military background
**Bonus Points If:**
+ Advanced Degree
+ 15+ years of industry experience
+ Motivated and proactive, with a desire to understand and address complex areas
+ Curiosity for learning about new technology, industry best practices, and areas of risk, analyzing and turning new insights into concrete action
+ Strong written and verbal communication skills
+ Commitment to delivering tangible outcomes for customers and stakeholders
+ Excellent people management and relationship development skills
**The Extras:**
+ US Citizenship Required
+ The ability to obtain and maintain a government security clearance
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of **California, Colorado, Hawaii, Illinois, Maryland,** **Massachusetts,** **Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland** . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. (********************************************************************* We accept applications on an on-going basis and there is no fixed deadline to apply.
The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:
$146,100-$278,500 USD
**_What We Believe_**
_As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on._
**_Equal Employment Opportunity Statement_**
_We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement. (****************************************************************************
_Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women._
**_Requesting An Accommodation_**
_Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired._
_If you_ **_ _** _are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter._
**_Other Employment Statements_**
_Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States._
_Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration._
_Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process._
_The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information._
_California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here (********************************************************************************* for additional important information._
Client Success Manager
Relationship manager job in Urban Honolulu, HI
Olomana Loomis ISC is a fast-paced, full-service, globally connected business consulting, marketing, brand, and communications firm serving businesses, nonprofit organizations, government agencies, industry associations, and political campaigns. We partner with organizations ready to ascend to the next level, and we seek team members who are ready to do the same. Guided by the 3 E's-Excellence, Effectiveness, and Efficiency-we identify strategic opportunities and develop solid plans to “seize the day.”
We are currently seeking a Client Success Manager to join our team.
Responsibilities
The Client Success Manager reports to the President and CMO, working closely with our digital, marketing, communications, and creative staff. The role bridges strategy, execution, and client partnership to ensure projects meet objectives and deliver measurable value.
Client Partnership & Communication
Serve as the primary point of contact for assigned clients, ensuring clarity, alignment, and satisfaction.
Develop strong relationships built on trust, respect, and measurable results.
Provide proactive communication at key project milestones and maintain ongoing updates on project direction, performance, and approvals.
Strategic Success Management
Translate client goals into actionable briefs and success roadmaps.
Monitor campaign performance and interpret data to make recommendations that improve outcomes.
Anticipate challenges, recommend solutions, and resolve conflicts with professionalism.
Project Management
Manage project budgets, estimates, timelines, and milestones in collaboration with account directors.
Facilitate internal workflow across creative, digital, and production teams to ensure projects stay on track.
Where applicable, oversee and negotiate vendor relationships to deliver quality and cost-efficient results.
Requirements
Education & Experience
Bachelor's degree in Marketing, Communications, Advertising, Marketing, Business, or related field.
7+ years of progressive experience in client service, account management, or marketing.
Agency experience in industries such as healthcare, education, construction/building supplies, or financial services desirable.
Skills & Competencies
Strong analytic skills to assess campaign performance and data insights.
Solid understanding of digital and integrated marketing strategies.
Proficient in Google and Microsoft Suites.
Exceptional attention to detail with strong writing, math, and problem-solving abilities.
Leadership and team-player qualities, with an entrepreneurial spirit and mature mindset.
Excellent interpersonal communication and relationship-building skills.
Preferred
Knowledge of Hawai‘i's history, culture, and marketplace.
Experience in:
Strategic planning & data analysis
Market research
Media analysis
Direct marketing (B2C and/or B2B)
Social media
Inbound marketing
Copywriting, message development, or business writing
Fluency in an additional language, a plus
Perks & Benefits
Parking subsidy or monthly bus pass
401(k) with company match
Year-end performance bonus
Paid vacation, holiday, and sick leave
Professional development support
APPLY NOW
Position available immediately.
Candidates who pass our screening process will be contacted for an interview.
Candidates must be ready to begin work within a month of offer; therefore only candidates currently on island (or en route to return/relocate to Hawaii) will be considered.
International Banking Officer III/Senior
Relationship manager job in Urban Honolulu, HI
Manage and grow a portfolio of high valued clients in loan and deposit accounts/relationships that meet with established lending and operational policies and provides maximum profitability to the Bank with a minimum of risk. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
Primary Accountabilities:
Relationship Management
* Assist team to maintain, expand, grow and service commercial and private banking clients
* Respond to inquiries from new clientele
* Assist with depository servicing and loan requests from initiation to closing, including
* Account opening
* Wire transfers
* Monitoring of overdrafts
* Information gathers
* Loan closing
* Tickler maintenance
* Management of portfolios
* Timely identification of upcoming renewals and follow up.
* Responsible for deposit, loan and related product and services documentation audit.
Credit Management & Administration
* Appropriately manages and maintains credit quality aspects of assigned portfolio. This includes:
* Timely regarding of loans and borrowers
* Timely renewal and/or extension of loans
* Minimizes all delinquencies (payment and tickler delinquencies)
* Follows financial trends of respective borrowers
* Appropriately recommends waivers/amendments
* Maintains credit files incompliance with Bank Credit Policies & Procedures.
Product Sales to New Customers
* Solicit new customers and sells bank products to affect:
* Total Deposit Balance
* Total Loan Balance Portfolio
* Fee Income (loan and deposit, wealth management fee income, foreign exchange, client property payment services)
Business Group/Community Involvement
* Must be an active member of a business association and/or bank-sponsored community group, representing the Bank to prospective customers and increasing mind-share of the Bank.
If designated as the Business Unit Compliance Officer (BUCO)- the following duties will apply:
* Responsible for business unit compliance oversight as the "Business Unit Compliance Officer" (BUCO) with dotted line reporting to the Compliance Division Manager. The BUCO is responsible for engaging in activities that contribute to the day-to-day compliance oversight of the business unit and any related third-party vendor relationships in alignment with the Compliance Management System Policy, Bank Secrecy Act Policy, and BUCO Program. The BUCO demonstrates and applies business acumen to promote a culture of compliance and the identification, escalation, and timely mitigation of compliance risks. This role exercises judgment and influence, and may constructively challenge business unit management to support compliance objectives, balancing business strategy with appropriate controls.
* The BUCO is accountable for implementing the Compliance Management System Policy and Bank Secrecy Act Policy, including but not limited to the following activities:
* Facilitating the Compliance Risk Assessment process by identifying, assessing, and managing regulatory compliance risks within the business unit.
* Knowing and understanding all state and federal compliance laws, rules, and regulations ("laws and regulations") applicable to the business unit, and how such laws and regulations impact or affect the business unit.
* Keeping abreast of changes to the laws and regulations, as tracked and disseminated on the Regulatory Tracking Log, and implanting regulatory change within the business unit.
* Attending all management meetings to keep appraised of developments within the business unit that may impact the compliance function.
* Actively participating in and advising on key business decisions within the business unit, including new or changes to existing products, services, processes, projects, and vendors.
* Ensuring that the business unit has sufficient resources to adequately manage compliance risks.
* Reviewing, drafting, and/or updating business unit policies, procedures, processes, guidelines, and controls to ensure that regulatory requirements are sufficiently addressed and that day-to-day activities operate in a compliant manner.
* Identifying compliance training needs, providing subject matter expertise to support the development of training curriculum, and conducting or coordinating compliance training for the business unit, in addition to and in support of the Compliance Training Program.
* Conducting and/or facilitating transactional and non-transactional monitoring and testing to assess the business unit's compliance with all applicable laws and regulations, in support of the Compliance Monitoring Program.
* Escalating compliance concerns to the Corporate Compliance Department for inclusion on the Issues Tracking Log, and ensuring that any corrective action is taken as necessary and appropriate to address compliance concerns.
* Supporting the Customer Complaint Program by ensuring that the business unit employees understand and fulfill their responsibilities for reporting and addressing customer complaints.
* Facilitating regulatory audits and examinations.
Minimum Qualifications:
Education:
* Bachelor's Degree in Business Administration or related field required.
Experience:
International Banking Officer III:
* 6+ years of experience in relationship banking in high-net-worth individuals and/or business market required.
Sr. International Banking Officer:
* 7+ years of experience in relationship banking in high-net-worth individuals and/or business market required.
Functional Skills:
* Fluent in spoken and written Japanese language.
Physical Requirements & Working Conditions:
* Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
* Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
* Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
* Must be able to read and understand bank-related documents.
* Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Business Relationship Manager - Maui
Relationship manager job in Urban Honolulu, HI
Job Description
Primary Purpose of Job
Manages business banking portfolio and is responsible for meeting/exceeding assigned sales goals by acquiring, developing, and managing new and existing relationships. Builds portfolio via “share of wallet” with internal and external bank partners to deepen customer relationships while delivering win-win solutions and providing exceptional customer service.
Major Job Accountabilities
Contributes to the growth of loan portfolio by originating applications for all types of small business loans. Identifies opportunities to strengthen business relationships and cross-sells other bank products and services as appropriate to customer requirements.
Gathers, analyzes and discusses credit and financial information or determination of credit risk, loan structure, and appropriateness of credit products.
Proactively monitors credit quality and overall risk profile as well as manages loan covenants, delinquency, and collection of loan portfolio.
Work closely with branch teammates in providing support and guidance for all loan inquiries while strengthening partnership synergy.
Represents the Bank at various networking and business community events to further enhance ASB's image and support all marketing activities to develop additional business connections and centers of influence.
Experience Required
Minimum three (3) years of General banking experience. Previous experience with small business/commercial lending and credit analysis is a plus.
Required Skills or Training
Excellent relationship management and business development sales skills.
Thorough knowledge of business banking products and services.
Ability to work effectively with internal and external partners in managing customer service relationships.
Excellent presentation, verbal, and written communication skills.
Professional Certifications, Licenses, And/or Registration Requirements
NMLS Mortgage Loan Originator License
EOE, including disability/veterans
At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!
Client Success Manager
Relationship manager job in Urban Honolulu, HI
Job DescriptionClient Success Manager
Olomana Loomis ISC is a fast-paced, full-service, globally connected business consulting, marketing, brand, and communications firm serving businesses, nonprofit organizations, government agencies, industry associations, and political campaigns. We partner with organizations ready to ascend to the next level, and we seek team members who are ready to do the same. Guided by the 3 E's-Excellence, Effectiveness, and Efficiency-we identify strategic opportunities and develop solid plans to “seize the day.”
We are currently seeking a Client Success Manager to join our team.
Responsibilities
The Client Success Manager reports to the President and CMO, working closely with our digital, marketing, communications, and creative staff. The role bridges strategy, execution, and client partnership to ensure projects meet objectives and deliver measurable value.
Client Partnership & Communication
Serve as the primary point of contact for assigned clients, ensuring clarity, alignment, and satisfaction.
Develop strong relationships built on trust, respect, and measurable results.
Provide proactive communication at key project milestones and maintain ongoing updates on project direction, performance, and approvals.
Strategic Success Management
Translate client goals into actionable briefs and success roadmaps.
Monitor campaign performance and interpret data to make recommendations that improve outcomes.
Anticipate challenges, recommend solutions, and resolve conflicts with professionalism.
Project Management
Manage project budgets, estimates, timelines, and milestones in collaboration with account directors.
Facilitate internal workflow across creative, digital, and production teams to ensure projects stay on track.
Where applicable, oversee and negotiate vendor relationships to deliver quality and cost-efficient results.
Requirements
Education & Experience
Bachelor's degree in Marketing, Communications, Advertising, Marketing, Business, or related field.
7+ years of progressive experience in client service, account management, or marketing.
Agency experience in industries such as healthcare, education, construction/building supplies, or financial services desirable.
Skills & Competencies
Strong analytic skills to assess campaign performance and data insights.
Solid understanding of digital and integrated marketing strategies.
Proficient in Google and Microsoft Suites.
Exceptional attention to detail with strong writing, math, and problem-solving abilities.
Leadership and team-player qualities, with an entrepreneurial spirit and mature mindset.
Excellent interpersonal communication and relationship-building skills.
Preferred
Knowledge of Hawai‘i's history, culture, and marketplace.
Experience in:
Strategic planning & data analysis
Market research
Media analysis
Direct marketing (B2C and/or B2B)
Social media
Inbound marketing
Copywriting, message development, or business writing
Fluency in an additional language, a plus
Perks & Benefits
Parking subsidy or monthly bus pass
401(k) with company match
Year-end performance bonus
Paid vacation, holiday, and sick leave
Professional development support
APPLY NOW
Position available immediately.
Candidates who pass our screening process will be contacted for an interview.
Candidates must be ready to begin work within a month of offer; therefore only candidates currently on island (or en route to return/relocate to Hawaii) will be considered.
International Banking Officer I or II - Japanese Speaking
Relationship manager job in Urban Honolulu, HI
Manage and grow a portfolio of high valued clients in loan and deposit accounts/relationships that meet with established lending and operational policies and provides maximum profitability to the Bank with a minimum of risk. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a "Voyaging Spirit" and being "Positively Ohana". Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.
This position will require proficiency in Japanese language (speaking, writing, reading) in a business setting.
Primary Accountabilities:
Relationship Management
* Assist team to maintain, expand, grow and service commercial and private banking clients
* Respond to inquiries from new clientele
* Assist with depository servicing and loan requests from initiation to closing, including
* Account opening
* Wire transfers
* Monitoring of overdrafts
* Information gathers
* Loan closing
* Tickler maintenance
* Management of portfolios
* Timely identification of upcoming renewals and follow up
* Responsible for deposit, loan and related product and services documentation audit.
Product Sales to New Customers
* Solicit new customers and sells bank products to affect
* Total Deposit Balance
* Total Loan Balance Portfolio
* Fee Income (loan and deposit, wealth management fee income, foreign exchange, client property payment services)
Credit Management & Administration
* Appropriately manages and maintains credit quality aspects of assigned portfolio. This includes:
* Timely regarding of loans and borrowers
* Timely renewal and/or extension of loans
* Minimizes all delinquencies (payment and tickler delinquencies)
* Follows financial trends of respective borrowers
* Appropriately recommends waivers/amendments
* Maintains credit files incompliance with Bank Credit Policies & Procedures.
Business Group/Community Involvement
* Must be an active member of a business association and/or bank-sponsored community group, representing the Bank to prospective customers and increasing mind-share of the Bank.
Minimum Qualifications:
Education:
International Banking Officer I
* Bachelor's degree in Business Administration or related field required.
International Banking Officer II
* Bachelor's degree in Business Administration or related field required.
Experience:
International Banking Officer I
* 4+ years of experience in relationship banking in high-net-worth individuals and/or business market. (A bachelor's degree can substitute for 2 years of work experience.)
* Proficiency in Japanese language required; ability to read, write, and communicate in a business setting.
International Banking Officer II
* 5+ years of experience in relationship banking in high-net-worth individuals and/or business market. (A bachelor's degree can substitute for 2 years of work experience.)
* Proficiency in Japanese language required; ability to read, write, and communicate in a business setting.
Physical Requirements & Working Conditions:
* Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated.
* Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications.
* Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions.
* Must be able to read and understand bank-related documents.
* Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Commercial Banking Officer
Relationship manager job in Urban Honolulu, HI
Primary Purpose of Job
Builds, cultivates, and maintains a total banking relationship to include all business products offered at American Savings Bank, with an emphasis on business credit products. Plans and implements all business development strategy necessary to meet department team, and individual goals. Reviews credit analysis or analyzes financial statements of the Bank's national and/or local commercial borrowers and reviews Bank files to determine the nature and extent of all accounts and relationships.
Major Job Accountabilities
Identifies and solicits potential customers and participates in the investigation, analysis and preparation of credit requests with the Bank's Credit Administration in a manner that accurately reflects the risks to the Bank.
Manages and retains commercial customer relationships.
Negotiates and structures loan terms and conditions, including the costs, repayment method and schedule, and collateral requirements.
Executes and manages the closing and booking of credit products.
Timely monitoring of borrowers within the portfolio, including review of borrower performance and compliance with financial covenants with the facilitation of such tasks conducted by Credit Administration.
Works to establish and maintain deposit accounts including customer servicing.
Solicits and supports cash management products and services, merchant services, and insurance and investment products to the Bank's commercial customers.
Develops methods to effectively examine and analyze the financial stability, procedures, and operating history of commercial borrowers and prepares reports using information obtained from lending officers, borrowing customers, or other reliable sources.
Maintains credit and financial files in accordance with Bank standards.
Ensures loan system information accurately reflects the terms of approval.
Performs supervisory responsibilities when applicable.
Experience Required
At least five (5) years of experience with corporate and/or commercial banking, including managing relationship activities, bank credit analysis, lending functions and preparation of written and oral presentations.
Leadership experience is preferred.
Required Skills or Training
Working knowledge of various legal documents to include, but is not limited to, promissory notes, mortgages, financing statements, security agreements, personal guarantees, subordination agreements, and workout agreements.
Knowledge of:
Modern business practices and the legal structures of corporations, partnerships, and sole proprietorships.
Accounting principles and practices sufficient to analyze and evaluate financial conditions of corporate enterprises.
Business products in order to cross-sell Cash Management services and products.
Ability to analyze and evaluate financial/credit data and prepare reports.
Ability to apply financial regulations, policies, and procedures to analytical work.
Excellent verbal, written, and interpersonal communication skills.
EOE, including disability/veterans
At American Savings Bank, we welcome and support all individuals and celebrate the diversity of our team members, customers and community. We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling ************ and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!
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