Relationship managers managerial level staff that serve as part of a company's customer service or sales department. Within a sales team, a relationship manager is a mid-level position primarily responsible for improving business relationships with clients and partner firms.
As a relationship manager, your role is crucial in the growth and success of the organization. You not only bring more clients to the table but also ensure the satisfaction of existing customers. You may perform a variety of interesting tasks involving both fieldwork and desk duties to achieve organizational goals.
To begin working as a relationship manager, most often you'll need a bachelor's degree in business management, marketing, or a related field. You may interact closely with a range of stakeholders, businesses, customers, clients, and the community, so previous experience in customer service or sales is an advantage. To be successful, you must be an excellent communicator with the ability to cultivate relationships, retain clients, and build rapport with customers. And there's always room for advancement. As you gain experience, you may take on more clients or become a relationship director, leading a relationship management team.
Relationship Manager Overview
Relationship Manager Careers
There is more than meets the eye when it comes to being a relationship manager. For example, did you know that they make an average of $44.1 an hour? That's $91,735 a year!
Between 2018 and 2028, the career is expected to grow 5% and produce 20,600 job opportunities across the U.S.
What Does a Relationship Manager Do
There are certain skills that many relationship managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, analytical skills and leadership skills.
When it comes to the most important skills required to be a relationship manager, we found that a lot of resumes listed 10.9% of relationship managers included client relationships, while 9.3% of resumes included financial services, and 8.1% of resumes included financial goals. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the relationship manager job title. But what industry to start with? Most relationship managers actually find jobs in the finance and technology industries.
How To Become a Relationship Manager
If you're interested in becoming a relationship manager, one of the first things to consider is how much education you need. We've determined that 63.6% of relationship managers have a bachelor's degree. In terms of higher education levels, we found that 12.7% of relationship managers have master's degrees. Even though most relationship managers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a relationship manager. When we researched the most common majors for a relationship manager, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on relationship manager resumes include associate degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become a relationship manager. In fact, many relationship manager jobs require experience in a role such as customer service representative. Meanwhile, many relationship managers also have previous career experience in roles such as account executive or personal banker.
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Relationship Manager Career Paths
In addition to switching up your job search, it might prove helpful to look at a career path for your specific job. Now, what's a career path you ask? Well, it's practically a map that shows how you might advance from one job title to another. Our career paths are especially detailed with salary changes. So, for example, if you started out with the role of vice president you might progress to a role such as sales vice president eventually. Later on in your career, you could end up with the title executive vice president of sales.
Relationship Manager Jobs You Might Like
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Average Salary for a Relationship Manager
Best Paying Cities
Recently Added Salaries
Job TitleCompany  | Company | Start Date | Salary |
|---|---|---|---|
Hub International Retirement Relationship Manager Retirement Relationship Manager | Hub International Hub International | 06/30/2021 06/30/2021 | $80,00006/30/2021 $80,000 |
Independent Bank Group, Inc. Relationship Manager III Relationship Manager III | Independent Bank Group, Inc. Independent Bank Group, Inc. | 06/29/2021 06/29/2021 | $93,00006/29/2021 $93,000 |
Empower Retirement Relationship MGR Core Relationship MGR Core | Empower Retirement Empower Retirement | 06/28/2021 06/28/2021 | $76,50006/28/2021 $76,500 |
Empower Retirement Relationship MGR Core Relationship MGR Core | Empower Retirement Empower Retirement | 06/28/2021 06/28/2021 | $76,50006/28/2021 $76,500 |
Empower Retirement Relationship MGR Core Relationship MGR Core | Empower Retirement Empower Retirement | 06/28/2021 06/28/2021 | $76,50006/28/2021 $76,500 |
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Relationship Manager Resumes
Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Relationship Manager. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.
10 Best Resume Templates In 2021
Learn How To Write a Relationship Manager Resume
At Zippia, we went through countless Relationship Manager resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.
View Detailed InformationTop Colleges for Relationship Managers
1. University of Southern California
Los Angeles, CA • Private
2. University of Pennsylvania
Philadelphia, PA • Private
3. University of Wisconsin - Madison
Madison, WI • Private
4. Northwestern University
Evanston, IL • Private
5. University of Georgia
Athens, GA • Private
6. Virginia Polytechnic Institute and State University
Blacksburg, VA • Private
7. Ohio State University
Columbus, OH • Private
8. University of Texas at Austin
Austin, TX • Private
9. SUNY at Binghamton
Vestal, NY • Private
10. Northeastern University
Boston, MA • Private
Online Courses For Relationship Manager That You May Like
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Read financial statements and speak the language of business without the drudgery of a traditional accounting course...
Accounting & Financial Ratio Analysis made easy. Learn important accounting skills that will get your foot in the door!...
Top Skills For a Relationship Manager
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 10.9% of relationship managers listed client relationships on their resume, but soft skills such as customer-service skills and analytical skills are important as well.
- Client Relationships, 10.9%
- Financial Services, 9.3%
- Financial Goals, 8.1%
- Communication, 6.5%
- Customer Service, 6.1%
- Other Skills, 59.1% See All Relationship Manager Skills
Best States For a Relationship Manager
Some places are better than others when it comes to starting a career as a relationship manager. The best states for people in this position are Delaware, New York, Connecticut, and Maryland. Relationship managers make the most in Delaware with an average salary of $114,738. Whereas in New York and Connecticut, they would average $113,673 and $106,978, respectively. While relationship managers would only make an average of $106,497 in Maryland, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. New York
$113,673
Avg. Salary
2. Connecticut
$106,978
Avg. Salary
3. Delaware
$114,738
Avg. Salary
How Do Relationship Manager Rate Their Jobs?
Top Relationship Manager Employers
We've made finding a great employer to work for easy by doing the hard work for you. We looked into employers that employ relationship managers and discovered their number of relationship manager opportunities and average salary. Through our research, we concluded that Bank of America was the best, especially with an average salary of $92,097. JPMorgan Chase follows up with an average salary of $110,846, and then comes Heartland Payment Systems with an average of $73,194. In addition, we know most people would rather work from home. So instead of having to change careers, we identified the best employers for remote work as a relationship manager. The employers include Cardtronics, USAA, and First National of Nebraska