How to hire a relationship manager

How to hire a relationship manager, step by step

Here's a step-by-step relationship manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a relationship manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new relationship manager
• Step 8: Go through the hiring process checklist

What does a relationship manager do?

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1. Identify your hiring needs

   The relationship manager hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect relationship manager also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   This list shows salaries for various types of relationship managers.

   Type of Relationship Manager	Description	Hourly rate
   Relationship Manager	Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for organizations’ sales representatives.	$26-59
   Account Manager	Account managers are employees who act as the bridge between the company they represent and the client of the company. They are assigned to handle specific clients so that the company will be able to tailor-fit any product or service according to the clients' requirements... Show more	$20-52
   Manager	Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department... Show more	$17-44

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Client Relationships
   • Work Ethic
   • Strong Work Ethic
   • Financial Services
   • Taking Care
   • Customer Service
   • Relationship Management
   • Business Development
   • Customer Relationships
   • Exceptional Client
   • Bank Products
   • Excellent Interpersonal
   • Risk Management
   • Commercial Banking

   Check all skills

   Responsibilities:

   • Manage both general and bankruptcy FHLMC loans.
   • Demonstrate ability to manage a portfolio with a concentration in loan modifications for HAMP and FNMA.
   • Lead the district in sales by initiating and document a proactive customer profiling effort and sale calls.
   • Oversee and manages all incoming and outgoing automate clearing house (ACH) transfer of electronic fund.
   • Process annuities, insurance policies, office bills, manage correspondence, and maintain require files and accounts.
   • Manage the west coast territory to research and analyze which healthcare facilities would benefit from the services offer.

   More relationship manager duties

3. Make a budget

   Including a salary range in your relationship manager job description is a great way to entice the best and brightest candidates. A relationship manager salary can vary based on several factors:

   • Location. For example, relationship managers' average salary in florida is 34% less than in new york.
   • Seniority. Entry-level relationship managers earn 54% less than senior-level relationship managers.
   • Certifications. A relationship manager with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a relationship manager's salary.

   Average relationship manager salary

   $83,761yearly

   $40.27 hourly rate

   ---

   Entry-level relationship manager salary

   $56,000 yearly salary

   Updated December 20, 2025

   Average relationship manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$111,581	$54
   2	New York	$104,029	$50
   3	Washington	$103,258	$50
   4	Maine	$98,941	$48
   5	Oregon	$96,584	$46
   6	Massachusetts	$93,816	$45
   7	Connecticut	$90,568	$44
   8	Utah	$87,878	$42
   9	District of Columbia	$86,824	$42
   10	Tennessee	$86,220	$41
   11	Maryland	$84,351	$41
   12	Pennsylvania	$83,731	$40
   13	Michigan	$82,927	$40
   14	Nevada	$82,391	$40
   15	Ohio	$82,322	$40
   16	Rhode Island	$81,865	$39
   17	Colorado	$81,038	$39
   18	Minnesota	$80,520	$39
   19	Missouri	$79,930	$38
   20	North Carolina	$79,816	$38

   Average relationship manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Google	$137,517	$66.11	9
   2	BitGo	$136,648	$65.70
   3	Bloomberg	$133,733	$64.29	11
   4	Putnam Investments	$132,764	$63.83
   5	Neuberger Berman	$132,238	$63.58
   6	Credit Suisse	$130,386	$62.69
   7	Goldman Sachs	$129,087	$62.06	2
   8	Moody's	$128,334	$61.70	8
   9	Citrix	$127,634	$61.36
   10	First Republic Bank	$126,756	$60.94
   11	Cedars-Sinai	$126,196	$60.67	1
   12	Microsoft	$125,964	$60.56	15
   13	Virtu Financial	$125,248	$60.22
   14	Citi	$123,873	$59.55	34
   15	Neighborly	$123,823	$59.53
   16	Cisco	$122,922	$59.10	6
   17	Novartis	$122,292	$58.79	2
   18	Capital Group	$122,254	$58.78	4
   19	MUFG EMEA	$121,452	$58.39
   20	LenelS2	$120,550	$57.96

4. Writing a relationship manager job description

   A relationship manager job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a relationship manager job description:

   Relationship manager job description example

   The Expertise We're Looking For

   • 1-3 years of experience in financial services (outbound calling experience preferred)

   • Related customer engagement experience desired

   • Series 7 required

   • Series 63 and 65 or Series 66 licensed or ability to acquire upon hire

   The Skills You Bring

   • Confidence with making outbound telephone calls to clients with various asset levels

   • Excellent communication and interpersonal skills with clients, peers, and business partners

   • Your ability to succeed in a fast-paced environment

   • An understanding of key economic indicators and interest rates as they impact equity, fixed income products and the financial markets

   The Value You Deliver

   • You are essential to the Fidelity relationship strategy!

   • Deepening client relationships through long term guidance

   • Collaborating with internal business partners to help build long lasting, meaningful relationships with clients

   Our Investments in You

   Fidelity's greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance.

   COVID work policy

   Safety is our top priority. Once we can be together in person with fewer safety measures, this role will move to our dynamic working approach. You'll be spending some of your time onsite. Regular participation at our on-location sites is an important part of our culture. Please be mindful of commute distance when considering applying.

   Learn More: Dynamic Working

   Please see below for the salary range for work locations in Colorado only:

   $57,000 - $62,500

   This position is eligible for incentive compensation or an annual bonus opportunity.

   Certifications: Series 07 - FINRA, Series 63 - FINRA, Series 65 - FINRA, Series 66 - FINRA Company Overview

   Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.
   
   

   Join Us

   At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award , we have been recognized by our employees as a Best Place to Work in 2022. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

   Many of our associates are continuing to work remotely temporarily due to COVID-19. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling " Dynamic Working ."

   We invite you to Find Your Fidelity at .
   
   

   Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

   Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to , or by calling , prompt 2, option 3.

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right relationship manager for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your relationship manager job on Zippia to find and recruit relationship manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit relationship managers, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new relationship manager

   Once you've decided on a perfect relationship manager candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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