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Relationship manager vs branch manager

The differences between relationship managers and branch managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a relationship manager and a branch manager. Additionally, a relationship manager has an average salary of $83,761, which is higher than the $56,291 average annual salary of a branch manager.

The top three skills for a relationship manager include client relationships, work ethic and strong work ethic. The most important skills for a branch manager are customer satisfaction, business development, and branch management.

Relationship manager vs branch manager overview

Relationship ManagerBranch Manager
Yearly salary$83,761$56,291
Hourly rate$40.27$27.06
Growth rate5%17%
Number of jobs72,920333,883
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 65%
Average age4646
Years of experience88

What does a relationship manager do?

A relationship manager is responsible for maintaining a positive and professional relationship with customers and business partners, ensuring the highest customer satisfaction and good reputation. Relationship managers advise management on identifying business opportunities by analyzing the current market trends that would help generate revenues and increase its profitability. They connect with the marketing and sales team for product and services innovation, create compelling sales pitches, and develop customer service processes to assist customers with their inquiries and concerns efficiently.

What does a branch manager do?

Branch managers oversee the company's field office. This position is usually present in industries such as banking and food service. Branch managers are responsible for all aspects of the branch operations, including, but not limited to, finances, marketing, quality control, and human resources. They ensure that the goals of the branch are met in the most efficient way possible. They balance the needs of both the organization and the employees in the department. Branch managers are also expected to have a hand in training the employees to be useful members of the organization.

Relationship manager vs branch manager salary

Relationship managers and branch managers have different pay scales, as shown below.

Relationship ManagerBranch Manager
Average salary$83,761$56,291
Salary rangeBetween $56,000 And $123,000Between $39,000 And $80,000
Highest paying CitySan Francisco, CAOakland, CA
Highest paying stateNew YorkAlaska
Best paying companyGoogleFNB
Best paying industryFinanceProfessional

Differences between relationship manager and branch manager education

There are a few differences between a relationship manager and a branch manager in terms of educational background:

Relationship ManagerBranch Manager
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaStanford University

Relationship manager vs branch manager demographics

Here are the differences between relationship managers' and branch managers' demographics:

Relationship ManagerBranch Manager
Average age4646
Gender ratioMale, 53.5% Female, 46.5%Male, 59.8% Female, 40.2%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 8.0% Unknown, 4.1% Hispanic or Latino, 15.4% Asian, 7.8% White, 64.3% American Indian and Alaska Native, 0.3%
LGBT Percentage7%11%

Differences between relationship manager and branch manager duties and responsibilities

Relationship manager example responsibilities.

  • Manage both general and bankruptcy FHLMC loans.
  • Demonstrate ability to manage a portfolio with a concentration in loan modifications for HAMP and FNMA.
  • Lead the district in sales by initiating and document a proactive customer profiling effort and sale calls.
  • Oversee and manages all incoming and outgoing automate clearing house (ACH) transfer of electronic fund.
  • Process annuities, insurance policies, office bills, manage correspondence, and maintain require files and accounts.
  • Manage the west coast territory to research and analyze which healthcare facilities would benefit from the services offer.
    • Show more

Branch manager example responsibilities.

  • Manage and coordinate a high volume sales pipeline from beginning to closing while ensuring all RESPA regulations are met.
  • Warehouse operations plus office duties, A/P, A/R.
  • Support A/R, A/P, and provide data analyzation from 12 branches to assist with annual budgeting projections/forecasting.
  • Provide leadership for sales, customer service, operations, compliance, and ethics as branch manager of an in-store branch.
  • Educate staff in areas of bank secrecy, bank regulations, and internal audit policy.
  • Train agents and managers using office generate PowerPoint presentations, company flip charts and training videos.
    • Show more

Relationship manager vs branch manager skills

Common relationship manager skills
  • Client Relationships, 11%
  • Work Ethic, 10%
  • Strong Work Ethic, 10%
  • Financial Services, 9%
  • Taking Care, 5%
  • Customer Service, 5%
Common branch manager skills
  • Customer Satisfaction, 8%
  • Business Development, 7%
  • Branch Management, 5%
  • Human Resources, 5%
  • Financial Statements, 5%
  • Performance Management, 4%

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Updated January 8, 2025

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