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The differences between relationship managers and business relationship managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a relationship manager and a business relationship manager. Additionally, a business relationship manager has an average salary of $87,741, which is higher than the $83,761 average annual salary of a relationship manager.
The top three skills for a relationship manager include client relationships, work ethic and strong work ethic. The most important skills for a business relationship manager are customer service, relationship management, and cash management.
| Relationship Manager | Business Relationship Manager | |
| Yearly salary | $83,761 | $87,741 |
| Hourly rate | $40.27 | $42.18 |
| Growth rate | 5% | 17% |
| Number of jobs | 72,920 | 114,003 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 75% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
A relationship manager is responsible for maintaining a positive and professional relationship with customers and business partners, ensuring the highest customer satisfaction and good reputation. Relationship managers advise management on identifying business opportunities by analyzing the current market trends that would help generate revenues and increase its profitability. They connect with the marketing and sales team for product and services innovation, create compelling sales pitches, and develop customer service processes to assist customers with their inquiries and concerns efficiently.
A business relationship manager is primarily responsible for improving the relationship between customers and businesses. Typically, it is their responsibility to develop strategies and business plans to strengthen client relationships, address issues and concerns, and perform corrective measures when necessary. There are instances when they have to reach out to clients through calls and correspondence, perform follow-up contacts to offer new services and opportunities, and provide industry advice or consultation. Furthermore, as a manager, it is essential to lead and encourage staff in the joint effort to reach target sales and improve client base.
Relationship managers and business relationship managers have different pay scales, as shown below.
| Relationship Manager | Business Relationship Manager | |
| Average salary | $83,761 | $87,741 |
| Salary range | Between $56,000 And $123,000 | Between $61,000 And $125,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | New York | New Jersey |
| Best paying company | AstraZeneca | |
| Best paying industry | Finance | Technology |
There are a few differences between a relationship manager and a business relationship manager in terms of educational background:
| Relationship Manager | Business Relationship Manager | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 75% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Pennsylvania |
Here are the differences between relationship managers' and business relationship managers' demographics:
| Relationship Manager | Business Relationship Manager | |
| Average age | 46 | 46 |
| Gender ratio | Male, 53.5% Female, 46.5% | Male, 64.6% Female, 35.4% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 7.4% Unknown, 4.1% Hispanic or Latino, 14.2% Asian, 10.0% White, 63.9% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 7% | 11% |