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Relationship manager vs business relationship manager

The differences between relationship managers and business relationship managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a relationship manager and a business relationship manager. Additionally, a business relationship manager has an average salary of $87,741, which is higher than the $83,761 average annual salary of a relationship manager.

The top three skills for a relationship manager include client relationships, work ethic and strong work ethic. The most important skills for a business relationship manager are customer service, relationship management, and cash management.

Relationship manager vs business relationship manager overview

Relationship ManagerBusiness Relationship Manager
Yearly salary$83,761$87,741
Hourly rate$40.27$42.18
Growth rate5%17%
Number of jobs72,920114,003
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 75%
Average age4646
Years of experience88

What does a relationship manager do?

A relationship manager is responsible for maintaining a positive and professional relationship with customers and business partners, ensuring the highest customer satisfaction and good reputation. Relationship managers advise management on identifying business opportunities by analyzing the current market trends that would help generate revenues and increase its profitability. They connect with the marketing and sales team for product and services innovation, create compelling sales pitches, and develop customer service processes to assist customers with their inquiries and concerns efficiently.

What does a business relationship manager do?

A business relationship manager is primarily responsible for improving the relationship between customers and businesses. Typically, it is their responsibility to develop strategies and business plans to strengthen client relationships, address issues and concerns, and perform corrective measures when necessary. There are instances when they have to reach out to clients through calls and correspondence, perform follow-up contacts to offer new services and opportunities, and provide industry advice or consultation. Furthermore, as a manager, it is essential to lead and encourage staff in the joint effort to reach target sales and improve client base.

Relationship manager vs business relationship manager salary

Relationship managers and business relationship managers have different pay scales, as shown below.

Relationship ManagerBusiness Relationship Manager
Average salary$83,761$87,741
Salary rangeBetween $56,000 And $123,000Between $61,000 And $125,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateNew YorkNew Jersey
Best paying companyGoogleAstraZeneca
Best paying industryFinanceTechnology

Differences between relationship manager and business relationship manager education

There are a few differences between a relationship manager and a business relationship manager in terms of educational background:

Relationship ManagerBusiness Relationship Manager
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 75%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Pennsylvania

Relationship manager vs business relationship manager demographics

Here are the differences between relationship managers' and business relationship managers' demographics:

Relationship ManagerBusiness Relationship Manager
Average age4646
Gender ratioMale, 53.5% Female, 46.5%Male, 64.6% Female, 35.4%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 7.4% Unknown, 4.1% Hispanic or Latino, 14.2% Asian, 10.0% White, 63.9% American Indian and Alaska Native, 0.3%
LGBT Percentage7%11%

Differences between relationship manager and business relationship manager duties and responsibilities

Relationship manager example responsibilities.

  • Manage both general and bankruptcy FHLMC loans.
  • Demonstrate ability to manage a portfolio with a concentration in loan modifications for HAMP and FNMA.
  • Lead the district in sales by initiating and document a proactive customer profiling effort and sale calls.
  • Oversee and manages all incoming and outgoing automate clearing house (ACH) transfer of electronic fund.
  • Process annuities, insurance policies, office bills, manage correspondence, and maintain require files and accounts.
  • Manage the west coast territory to research and analyze which healthcare facilities would benefit from the services offer.
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Business relationship manager example responsibilities.

  • Manage cross-selling and foster customer loyalty by ensuring value to these services.
  • Originate and structure commercial loans and manage credit risk both before and after loan origination.
  • Prepare and manage annual budget, perform financial reporting, complete tax returns, and manage personnel and payroll functions.
  • Manage a portfolio in various stages of workout including liquidation, refinancing, restructure, rehabilitation, bankruptcy and litigation.
  • Complete extensive executive training in business banking, with focus on commercial loan origination, deposits and treasury services.
  • Negotiate and procure supplies to maximize return on investment through use of RFP process.
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Relationship manager vs business relationship manager skills

Common relationship manager skills
  • Client Relationships, 11%
  • Work Ethic, 10%
  • Strong Work Ethic, 10%
  • Financial Services, 9%
  • Taking Care, 5%
  • Customer Service, 5%
Common business relationship manager skills
  • Customer Service, 10%
  • Relationship Management, 7%
  • Cash Management, 6%
  • Risk Management, 6%
  • Business Development, 6%
  • Customer Relationships, 5%

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