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The differences between relationship managers and regional service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a relationship manager and a regional service manager. Additionally, a regional service manager has an average salary of $97,948, which is higher than the $83,761 average annual salary of a relationship manager.
The top three skills for a relationship manager include client relationships, work ethic and strong work ethic. The most important skills for a regional service manager are customer service, customer satisfaction, and service management.
| Relationship Manager | Regional Service Manager | |
| Yearly salary | $83,761 | $97,948 |
| Hourly rate | $40.27 | $47.09 |
| Growth rate | 5% | 5% |
| Number of jobs | 72,920 | 161,025 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 58% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
A relationship manager is responsible for maintaining a positive and professional relationship with customers and business partners, ensuring the highest customer satisfaction and good reputation. Relationship managers advise management on identifying business opportunities by analyzing the current market trends that would help generate revenues and increase its profitability. They connect with the marketing and sales team for product and services innovation, create compelling sales pitches, and develop customer service processes to assist customers with their inquiries and concerns efficiently.
A regional service manager is responsible for handling service solutions and monitoring the staff's performance in providing the highest quality services for customers within their designated areas. Service managers manage the budget and resources allocation to support business functions and operational maintenance. They also assist the service staff in responding to the customers' inquiries and concerns and resolving their complaints. A regional service manager must have excellent communication and leadership skills to help the team maximize productivity and improve efficiency.
Relationship managers and regional service managers have different pay scales, as shown below.
| Relationship Manager | Regional Service Manager | |
| Average salary | $83,761 | $97,948 |
| Salary range | Between $56,000 And $123,000 | Between $60,000 And $158,000 |
| Highest paying City | San Francisco, CA | Mountain View, CA |
| Highest paying state | New York | California |
| Best paying company | ||
| Best paying industry | Finance | Professional |
There are a few differences between a relationship manager and a regional service manager in terms of educational background:
| Relationship Manager | Regional Service Manager | |
| Most common degree | Bachelor's Degree, 69% | Bachelor's Degree, 58% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between relationship managers' and regional service managers' demographics:
| Relationship Manager | Regional Service Manager | |
| Average age | 46 | 46 |
| Gender ratio | Male, 53.5% Female, 46.5% | Male, 80.8% Female, 19.2% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 7% |