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Relationship manager vs regional service manager

The differences between relationship managers and regional service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a relationship manager and a regional service manager. Additionally, a regional service manager has an average salary of $97,948, which is higher than the $83,761 average annual salary of a relationship manager.

The top three skills for a relationship manager include client relationships, work ethic and strong work ethic. The most important skills for a regional service manager are customer service, customer satisfaction, and service management.

Relationship manager vs regional service manager overview

Relationship ManagerRegional Service Manager
Yearly salary$83,761$97,948
Hourly rate$40.27$47.09
Growth rate5%5%
Number of jobs72,920161,025
Job satisfaction--
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 58%
Average age4646
Years of experience88

What does a relationship manager do?

A relationship manager is responsible for maintaining a positive and professional relationship with customers and business partners, ensuring the highest customer satisfaction and good reputation. Relationship managers advise management on identifying business opportunities by analyzing the current market trends that would help generate revenues and increase its profitability. They connect with the marketing and sales team for product and services innovation, create compelling sales pitches, and develop customer service processes to assist customers with their inquiries and concerns efficiently.

What does a regional service manager do?

A regional service manager is responsible for handling service solutions and monitoring the staff's performance in providing the highest quality services for customers within their designated areas. Service managers manage the budget and resources allocation to support business functions and operational maintenance. They also assist the service staff in responding to the customers' inquiries and concerns and resolving their complaints. A regional service manager must have excellent communication and leadership skills to help the team maximize productivity and improve efficiency.

Relationship manager vs regional service manager salary

Relationship managers and regional service managers have different pay scales, as shown below.

Relationship ManagerRegional Service Manager
Average salary$83,761$97,948
Salary rangeBetween $56,000 And $123,000Between $60,000 And $158,000
Highest paying CitySan Francisco, CAMountain View, CA
Highest paying stateNew YorkCalifornia
Best paying companyGoogleGoogle
Best paying industryFinanceProfessional

Differences between relationship manager and regional service manager education

There are a few differences between a relationship manager and a regional service manager in terms of educational background:

Relationship ManagerRegional Service Manager
Most common degreeBachelor's Degree, 69%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Southern California

Relationship manager vs regional service manager demographics

Here are the differences between relationship managers' and regional service managers' demographics:

Relationship ManagerRegional Service Manager
Average age4646
Gender ratioMale, 53.5% Female, 46.5%Male, 80.8% Female, 19.2%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%
LGBT Percentage7%7%

Differences between relationship manager and regional service manager duties and responsibilities

Relationship manager example responsibilities.

  • Manage both general and bankruptcy FHLMC loans.
  • Demonstrate ability to manage a portfolio with a concentration in loan modifications for HAMP and FNMA.
  • Lead the district in sales by initiating and document a proactive customer profiling effort and sale calls.
  • Oversee and manages all incoming and outgoing automate clearing house (ACH) transfer of electronic fund.
  • Process annuities, insurance policies, office bills, manage correspondence, and maintain require files and accounts.
  • Manage the west coast territory to research and analyze which healthcare facilities would benefit from the services offer.
  • Show more

Regional service manager example responsibilities.

  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Coordinate activities surrounding trade shows, direct logistics for pick-up and transportation and supervise the corporate parts division.
  • Participate in market analysis with the sales team in support of reverse logistics.
  • Utilize CRM solutions for improve customer satisfaction.
  • Provide service chain optimization by implementing CRM solutions for service call tracking/categorization/drill down.
  • Share joint planning oversight responsibility of the development of customer-specific operating plans for large volume shippers.
  • Show more

Relationship manager vs regional service manager skills

Common relationship manager skills
  • Client Relationships, 11%
  • Work Ethic, 10%
  • Strong Work Ethic, 10%
  • Financial Services, 9%
  • Taking Care, 5%
  • Customer Service, 5%
Common regional service manager skills
  • Customer Service, 29%
  • Customer Satisfaction, 12%
  • Service Management, 10%
  • Service Operations, 6%
  • Product Line, 4%
  • Regional Service, 4%

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