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  • Regional Manager, Mission Critical

    Liberty 4.1company rating

    Relationship manager job in Herndon, VA

    Founded in Boston, Massachusetts in 2007, Liberty offers expertise in a broad array of construction and equipment services nationwide including general requirements, equipment, supply, concrete, special projects, and site access solutions. Our experience, combined with our innovative approach and stellar customer service, ensures a seamless experience -with safety and reliability at the forefront. We've built strong relationships with key contractors and clients in every sector, including commercial, residential, healthcare, and higher education. Overview: Responsible for a broad spectrum of duties, covering all aspects of the Mission Critical business unit, including, client relationships, financial management, project oversight, estimating, sales, project planning, cost management, cost estimating, forecasting, time/labor management, quality management, contract administration, and safety management. The Regional Manager is responsible for ensuring that all aspects of the business unit are continuingly monitored kept in line with the business planning process. Manages overall project planning, scheduling, resource allocation, project specific estimating, submittal/RFI procurement, document control, constructability resolutions, aspects of project accounting, project specific purchasing and safety, while providing technical direction and ensuring compliance with quality standards. Duties & Responsibilities: Leadership & Management Lead and mentor a team of project managers, estimators, and support staff. Foster a collaborative, high-performance culture within the Mission Critical business unit. Strategic Planning Develop and implement strategic plans to achieve business goals and expand market presence with Suffolk and external clients. Analyze market trends to identify opportunities for growth and service diversification. Build and execute annual business plans aligned with strategic objectives. Project Oversight Oversee planning, execution, and closeout of General Requirements, All Access, and Special Projects, ensuring adherence to budgets, schedules, and scope execution. Conduct regular site visits to monitor progress and address issues proactively. Coordinate with vendors, subcontractors, labor teams, and material providers. Client Relationship Management Serve as the primary point of contact for all client deliverables and emerging opportunities. Build and maintain strong relationships with clients, subcontractors, and suppliers. Identify and pursue new business opportunities through networking and negotiations. Financial Management Prepare and manage project budgets alongside project teams. Analyze financial performance and implement improvements to enhance profitability. Oversee the Mission Critical WIP, P&L, and annual business plan. Safety Ensure compliance with all industry regulations, safety standards, and company policies. Champion a culture of safety and risk management across all operations. Estimating & Sales Ensure timely and accurate estimate preparation. Partner with client preconstruction teams to maximize opportunities. Travel Requirements Willingness to travel to ensure projects are operating smoothly and effectively. Qualifications: Bachelor's degree in Engineering, Construction Management, or a related field. Strong concrete construction knowledge and analytical skills preferred. Ability to read and interpret project plans and specifications. Robust experience in project planning, forecasting, and cost estimating. Proficiency with Microsoft Office, digital takeoff software, Bluebeam, On-Screen Takeoff, AutoCAD, Microsoft Project, and Timberline. Strong understanding of the critical importance of project safety. Excellent communication, organizational, and time-management skills. Ability to effectively plan, organize, schedule, and make sound decisions based on evolving information. Ability to work and contribute in a professional, team-oriented environment. Willingness and ability to wear multiple hats (PM, APM, Assistant Estimator, Assistant BIM, etc.). Ability to travel to other regions as needed. Working Conditions: Construction jobsite and warehouse conditions, which include exposure to high temperatures; cool/cold temperatures; weather conditions, and loud noises. Some general office and construction trailer working conditions. Job site walking. EEO Statement: Liberty provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Liberty will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Liberty , or anyone working on behalf of Liberty.
    $69k-93k yearly est. 2d ago
  • International Move Manager

    Alchemy Global Talent Solutions 3.6company rating

    Relationship manager job in Dulles Town Center, VA

    We're seeking an office-based International Move Manager to join a top-tier relocation company in Dulles, VA. This role is crucial in managing overseas moves for private and corporate clients, ensuring seamless door-to-door service worldwide. Ideal for relocation professionals experienced in coordinating international household goods shipments. Key Responsibilities: Coordinate international moves for private individuals and corporate assignees. Act as the central point of contact for clients from pre-move planning through final delivery. Prepare and manage international shipping documentation including customs, import/export forms, and insurance. Liaise with global partners, freight forwarders, and destination agents. Arrange packing, shipping, air/ocean freight, storage, and delivery services. Monitor shipment status and proactively update clients on progress. Ensure all services comply with international regulations and client requirements. Manage move budgets and provide detailed cost estimates. Resolve client queries, delays, or claims professionally and promptly. Maintain detailed records in move management and CRM systems. Collaborate with internal teams to ensure high-quality service delivery. Conduct post-move client feedback follow-ups and implement improvements. Key Skills & Experience: Proven experience coordinating international household goods relocations. Knowledge of customs procedures, global shipping, and compliance. Strong communication and relationship management skills. Ability to handle complex logistics across time zones and regions. Proficiency in move management and CRM systems. Highly organised with strong problem-solving capabilities.
    $65k-105k yearly est. 3d ago
  • Regional In-Home Sales Manager in Training-Washington DC

    Blinds To Go 4.4company rating

    Relationship manager job in Washington, DC

    Key member of the sales leadership team, Regional In-Home Sales Manager is the general manager of the in-home business unit servicing markets without Blinds To Go showrooms (BTG Partners Program). Directly managing and working closely with shop-at-home outside contractors, installers and collaborating with other senior managers, he/she will develop and implement systems and processes that support rapid growth of this business. He/she must be a good recruiter and manager of outside sales people and have excellent communication skills. Key Responsibilities Recruit, manage and drive growth of shop-at-home (SAH) business in markets without BTG showrooms (BTG Partners) Actively recruit and on-board outside contractors with experience in window treatments Work with merchandising and marketing to develop programs, tools that improve BTG Partners performance Work with business support groups to provide ongoing operation support to BTG partners Work with installation managers to build installation network and maintain excellent service levels in remote markets Help identify and qualify installers as needed Measure installation service levels Work with stores leadership to identify additional opportunities for BTG Partners Program Key Requirements Bachelors in business or related field 10+ years experience including: Operating experience in retail or multi-location service business In-home sales and management experience Experience managing 3rd-party service providers Strong interpersonal and communication skills High energy and strong motivation skills Very strong customer service, problem-solving and follow-up skills Ability to identify root causes and solve issues with a high sense of urgency Ability to build cross-functional relationships Experience working independently, but also as part of a team Integrating senior manager into the existing business and culture is critical. We will work with him/her to develop an integration plan that sets up the new manager for success at BTG. Development plan will be individualized, and will include time in our stores to gain a first-hand appreciation of our customer service requirements and to develop key relationships in the field.
    $68k-107k yearly est. 2d ago
  • Pharmacy Relationship Manager

    America's Pharmacy Group, LLC 4.5company rating

    Relationship manager job in Forest Heights, MD

    Job Description Whether you are working in the Pharmacy industry looking for additional income, an established healthcare sales professional, or looking to break into Medical Sales, America's Pharmacy Group, LLC is a great opportunity for you. As a Pharmacy Relationship Manager, you will help drive the growth of our company through building and retaining customer relationships. You can even change the way healthcare is delivered to Americans. Our Pharmacy Savings Card works like GoodRx and SingleCare. With savings of up to 80% off prescriptions, we provide the highest discounts in the industry! We are now seeking Pharmacy Relationship Managers in your area!* What does a Pharmacy Relationship Manager do? Educate Pharmacy Staff about how their customers can save up to 80% on prescriptions Provide Savings Cards by engaging with medical offices and educating Office Staff about how their patients can save up to 80% on medications Create, build, and retain relationships with Pharmacy Staff and Healthcare Providers *We are currently hiring for positions nationwide. Please only submit one application, even if you are interested in multiple territories. We will discuss the location you desire during the interview process. Requirements What you need to qualify: Pharmaceutical/medical sales experience is preferred but not required Sales skills with a proven track record Exceptional interpersonal skills (building strong relationships) Excellent verbal and written communication skills Ability to work independently to oversee accounts and increase revenue Benefits Training and compensation: We include comprehensive training and ongoing coaching Great Commission! We pay commission on a per-claim basis, which means you make money every time someone uses our Pharmacy Savings Card! Monthly Bonuses
    $75k-113k yearly est. 14d ago
  • Relationship Manager (Water)

    GHD 4.7company rating

    Relationship manager job in Washington, DC

    The importance of water to the health of our world can't be overstated! As the frequency and intensity of floods, droughts and storms increases, the water industry must continue to build resiliency and lead from the front. Together with our clients, we are thinking and doing things differently to help pre-empt and prepare for what's next. Be a part of this dynamic and committed team of diverse water specialists and inspire change for your community. You'll be able to apply our powerful global network of skills and decades of experience to build positive water outcomes that respect nature and nurture communities. Who are we looking for? In response to steady growth within our Water/Wastewater business, our Southeast Region Water group is looking to bring onboard a motivated Relationship Manager to oversee the expansion of GHD's Water business in the Metropolitan Washington, DC area. As a Client Relationship Manager, you will be leading GHD pursuits of traditional and collaborative delivery projects for public clients responsible for safe and reliable water resources (drinking water, wastewater, and stormwater). Come plan and implement sales to specific, existing major accounts where growing relationships, identifying opportunities, and utilizing account management skills are critical. The role requires full knowledge of water and wastewater, along with a strong understanding of the client's objectives and challenges. In an ever-changing world, it requires creativity and innovation to stay ahead. We're seeking the curious, those who are stimulated by fresh thinking and a desire to shape our communities in new, positive ways. As part of a truly global team, working on complex and rewarding projects, you'll be at the forefront of driving change. See what the power of commitment can do for you. Working with an energetic and high performing team, this position offers a variety of duties and will see you involved in: * Key Account Management: Manage and develop important customer relationships with guidance from senior colleagues, and/or manage an account team delivering day-to-day support. Customers are likely to include municipal government water and wastewater agencies, and the like. * Customer Relationship Management / Account Management: Develop and implement relationship management plans for complex customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input. * Customer Needs Clarification: Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision-makers and influencers within the customer organization; and ask relevant questions to gather information, to evaluate the customer's level of interest, and to identify and respond to areas requiring further information or explanation. * Sell Customer Propositions: Use personal expertise to identify the complex standard services offered by the organization that meet the customer's needs. Present these to the customer with a clear rationale and at standard commercial terms, referring to senior colleagues where necessary to ask for concessions (e.g., price negotiation) that gain the customer's agreement. * Promoting Customer Focus: Collaborate internally and work as the customer champion in cross-functional teams to build strong external customer relationships. * Customer Relationship Development / Prospecting: Develop and implement a relationship management plan for potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. * Customer Relationship Management (CRM) Data: Enter customer information that has been gathered through research and/or through direct customer contact into the CRM system, to ensure that the organization has quality data to enable effective customer retention and business development activities. Or ensure that team members maintain up-to-date CRM data, identifying and resolving issues. * Sales Opportunities Creation: Develop a personal network within the sales territory and represent the organization at trade shows and other events to identify sales opportunities, promote the organization, and enhance its reputation. * Operational Compliance: Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards. Or identify, within the team, patterns of noncompliance with the organization's policies and procedures and with relevant regulatory codes and codes of conduct, taking appropriate action to report and resolve these and escalating issues as appropriate. * Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. What you will bring to the team: * Bachelor's or Master's Degree in Civil or Environmental Engineering. * Professional Engineer (PE) license * 15 + years of experience in the water, wastewater process or conveyance infrastructure field along with strong experience working with municipal clients. * Proven experience working with water projects over 10 Million. * Strong client focus with at least 5 years serving municipal clients (Demonstrated experience in the Washington, DC Metropolitan area a plus) * A seller/doer with strong business development, proposal preparation and marketing skills. Our Hybrid Work Model: Be part of the dynamic culture! Our workplace thrives on a hybrid model, combining in-office collaboration and flexibility. Join us in the office three days a week to contribute, connect and excel in our vibrant environment. #GM-LI1 Take on some of the world's toughest challenges - with everyone at GHD backing you every step of the way. We'll give you control over your career, empower you to find innovative solutions and help you create a lasting impact. See where your commitment could take you with GHD. As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, creed, religion, national origin, citizenship, color, sex, sexual orientation, gender identity, age, disability, marital status or veteran status.
    $76k-114k yearly est. Auto-Apply 60d+ ago
  • Commercial Services Relationship Manager

    Shore United Bank 4.7company rating

    Relationship manager job in La Plata, MD

    Shore United Bank is seeking a full-time Commercial Services Relationship Manager to join our team. The Commercial Services Relationship Manager plays a key role in supporting business growth by ensuring the accurate and timely delivery of commercial products and services. This client-focused position involves managing the full lifecycle of service requests, applying a solid understanding of policies and procedures to meet client needs with precision. The role requires close collaboration with internal teams and leadership to resolve issues, coordinate setups, and maintain high standards of service. Success in this position depends on strong judgment, attention to detail, and a commitment to accountability in a fast-paced, solution-oriented environment. Essential Functions Include: Generates fee income in support of individual and bank goals by actively selling and promoting commercial services products and services to new and existing customers. Provides commercial services product and service support to commercial bank customers. Collaborates with bank sales personnel for client discussions and on-site demonstrations involving commercial services product and service selection. Implements services for customers, handles customers' requests for service and identifies customer issues that require research and follow through. Provides customer training for commercial service products. Monitors and reviews customer usage of commercial services products and services and makes recommendations for change and implementation of new functionality to management as necessary. Maintains strong audit practices, logs of tasks performed including implementations and calls, and complete documentation of actions. Actively promotes and develops cross sale opportunities for all business lines to include Wye Financial, lending and deposits. Performs other duties as assigned to support the department. Completes and submits self-evaluation 30 days prior to anniversary date. Demonstrates compliance awareness by completing all required regulatory and compliance training (e.g., BSA, CRA, ECOA) on or before deadlines, and actively supporting all policies, procedures, and practices that promote risk management, safety, and regulatory adherence. Location: Downtown La Plata Branch - 202 Centennial St., La Plata, MD 20646 Position Type/Expected Hours of Work: Full-time. Exempt. Days of Work: Monday-Friday. Required Education and Experience: Possess or be working toward a degree in business, finance or related field or possess a comparable level of education and experience. Three to five years of commercial services or banking experience preferred. Compensation: The pay range for this position is $65,000 to $85,000 annually. Actual compensation offered may vary from the posted hiring range based on factors such as relevant experience, time in role, base salary of internal peers, prior performance, business sector, licensure requirements and/or skill level, and will be finalized at the time of offer. Company Benefits: Join a family and community-oriented workplace that offers a team environment, along with a collaborative and friendly place to work. Comprehensive benefits package for full-time employees including health, dental, vision, company-paid life insurance, mental health well-being, short-term and long-term disability, and much more! Paid parental leave 401k savings plan with up to a 4% company match Employee Stock Purchase Plan Employee perks such as: employee banking services, loan discount program, education assistance, career development program, Employee Assistance Program, and wellness initiatives. Opportunity for growth and advancement Paid training program and continuous training sessions throughout the year on various topics Generous paid time off and paid sick time Community involvement opportunities Shore United Bank is a full-service financial institution with a rich history dating back to 1876. In excess of $6 billion in assets, we offer innovative financial services delivered with the personal touch you expect. We serve a broad geographic area with branches in Maryland, Delaware, and Virginia, and we also provide a comprehensive suite of digital banking services that allow you to bank with us no matter where life takes you. In addition to banking, we offer trust and wealth management services through Wye Trust, a division of Shore United Bank. Together, our team of experienced professionals is dedicated to helping you achieve your financial goals. Shore United Bank is an Affirmative Action/Equal Opportunity Employer. Shore United Bank is an E-Verify participant.
    $65k-85k yearly Auto-Apply 50d ago
  • Client Solutions Manager

    Meta 4.8company rating

    Relationship manager job in Washington, DC

    The Client Solutions Manager for Meta's Global Business Group is a strategic solution-driver who puts our customers at the core of everything we do. In this role, you will lead key client relationships, leverage analytical skills, and develop platform and product expertise to become a trusted consultant in media planning, strategy, and measurement to our Fortune 1000, multi-channel advertisers. With proven understanding of performance marketing, this role is responsible for partnering with the sales team to develop trusted relationships, drive revenue by negotiating and optimizing complex opportunities. Success in this position requires data and analytical skills that allows the individual to translate a business objective into an analysis framework, in order to provide best-in-class data-driven consultative sales approach, and the capacity to thrive in an agile, team-focused environment delivering against business goals. **Required Skills:** Client Solutions Manager Responsibilities: 1. Act as a product & insights expert to identify and implement marketing solutions that drive measurable business results for our partners 2. Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.) 3. Manage a book of business and drive performance through operational rigor and sales acumen, identifying upselling and cross-selling opportunities, analyzing sales data, creating targeted sales strategies 4. Identify and lead new business opportunities through developing and driving strategic account plans to drive investment growth 5. Develop narratives and recommendations from custom analyses, build presentations, and present findings to business stakeholders 6. Design experimentation initiatives, develop experiment tracking, analyze results and present recommendations 7. Serve as external product consultant educating clients and agencies on product solutions and best practices, and ultimately grow existing business partnership 8. Drive proactive media & measurement strategy, implementation, and optimizations to increase performance and investments 9. Manage account operations (e.g. troubleshooting issues, account set up, etc.) 10. Work and collaborate across internal cross-functional teams to project manage complex workstreams 11. Travel as needed **Minimum Qualifications:** Minimum Qualifications: 12. 5+ years of experience with online advertising/online media 13. Bachelor's Degree 14. Advanced experience structuring and manipulating raw data into datasets for analysis 15. Experience analyzing data from a variety of different sources (quantitative and qualitative), presenting the data in a clear and concise manner, and developing actionable insights 16. Proven track record in leveraging data, developing insight-backed hypotheses and driving learning plans to build compelling business cases 17. Proven track record in leveraging data to develop broader prototyping solutions for the entire team 18. Experience driving a book of business, increasing revenue and business performance 19. Experience delivering insights to both technical and non-technical audiences 20. Experience working across cross-functional teams 21. Experience influencing executives and clients 22. Experience navigating ambiguity with agility to effectively lead complex and changing priorities 23. Understanding of the technology landscape **Preferred Qualifications:** Preferred Qualifications: 24. Experience working cross-functionally with Product teams to improve products features and functionalities 25. Knowledge and experience with data querying (e.g., SQL, advanced Excel/ Google Sheets) 26. Knowledge of statistics and experience with statistical packages such as R, SAS, or SPSS 27. Experience with Meta's full suite of advertising solutions 28. Experience with business case modeling and market/opportunity sizing **Public Compensation:** $85,000/year to $126,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
    $85k-126k yearly 53d ago
  • Federal Client Relationship Marketing Associate Manager

    Accenture 4.7company rating

    Relationship manager job in Arlington, VA

    At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative and caring community, where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! We're hiring a Client Relationship Marketing (CRM) Associate Manager to enhance our federal reputation, nurture relationships, and accelerate revenue with key accounts. The CRM Associate Manager leads with data and insights to provide clients with relevant content and experiences at the right time and place and deliver the greatest impact. This role is designed to lead marketing strategies for high-growth client accounts that bring together the best of Accenture Federal Services, Accenture, and ecosystem and industry partners into a high-touch, personalized campaign aligned to key relationships and opportunities. **Key Responsibilities** + Design, lead, and execute an integrated account-specific marketing strategy and plan for up to two federal agency clients. + Curate content, experiences, and industry efforts that cultivate relationships and reputation and demonstrate expertise and impact. + Develop robust engagement plans for key decisionmakers and influencers informed by research and tools. + Measure impact and use data and analytics for continuous improvement. **Here's what you need:** + Minimum 6 years of marketing experience in professional services or other B2B or B2G organization. + Bachelor's degree. **Bonus points if you have:** + Federal industry marketing experience across range of activities and channels such as account-based marketing, pursuit marketing, event marketing, social & digital experience. + Campaign or project management skills and the ability to manage multiple projects in a deadline-driven environment. + Strong written and oral communication skills, with the ability to present and convey ideas clearly at all levels. + Strong stakeholder management skills and the ability to operate and build relationships at senior levels within a large, matrixed organization. + Team player with strong interpersonal skills. + Experience with Salesforce or similar client relationship management platform. As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of **California, Colorado, Hawaii, Illinois, Maryland,** **Massachusetts,** **Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland** . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. (********************************************************************* We accept applications on an on-going basis and there is no fixed deadline to apply. The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is: $75,600-$144,500 USD **_What We Believe_** _As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on._ **_Equal Employment Opportunity Statement_** _We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement. (**************************************************************************** _Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women._ **_Requesting An Accommodation_** _Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired._ _If you_ **_ _** _are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter._ **_Other Employment Statements_** _Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States._ _Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration._ _Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process._ _The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information._ _California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here (********************************************************************************* for additional important information._
    $75.6k-144.5k yearly 23d ago
  • Client Engagement Manager

    Library Systems & Services, LLC 4.5company rating

    Relationship manager job in Washington, DC

    description" content="LAC Federal is seeking a Client Engagement Manager (CEM) available in the Washington DC Metro Area. Responsibilities of this position include owning and cultivating client relationships for assigned clients through regular communication and interacting with company employees at client sites. The CEM will oversee multiple client projects at one time, proactively monitor staff performance, manage project costs, identify and pursue new business opportunities at existing clients. This position is predominately remote with an expectation of visiting client sites when needed throughout the Washington DC Metro Area. A corporate office is available in the Metro Center in downtown Washington DC and another corporate office is available in Rockville, MD. This is a full-time permanent position with benefits.We do not offer relocation for this role. Candidates must live within the Washington DC Metro Area and must have access to transportation to visit client sites on an as needed basis.ResponsibilitiesMaintain proactive and positive relationships with assigned clients, correcting all issues related to the contract and regularly checking in on contract progress Manage all assigned employees including regular check-ins to monitor performance, recruiting efforts, employee reviews, and corrective actions Assist the recruiting team with backfilling open positions, serving as liaison between client needs and recruiting team Drive employee engagement and cultivate strong culture across company contracts Liaison between on-site clients and corporate functions (i.e. finance, HR) Manage contract deliverables by proactively managing project staff and scope of work Assist in the review and processing of timecards and invoices each month Actively identify and pursue growth opportunities at assigned agencies and support proposal efforts as needed" /> LAC Federal - Client Engagement Manager In order to use this site, it is necessary to enable JavaScript. Here are the instructions how to enable JavaScript in your web browser. All Jobs > LAC Federal > Client Engagement Manager LAC Federal Apply Client Engagement Manager Washington, DC • LAC Federal Apply Job Type Full-time Description LAC Federal is seeking a Client Engagement Manager (CEM) available in the Washington DC Metro Area. Responsibilities of this position include owning and cultivating client relationships for assigned clients through regular communication and interacting with company employees at client sites. The CEM will oversee multiple client projects at one time, proactively monitor staff performance, manage project costs, identify and pursue new business opportunities at existing clients. This position is predominately remote with an expectation of visiting client sites when needed throughout the Washington DC Metro Area. A corporate office is available in the Metro Center in downtown Washington DC and another corporate office is available in Rockville, MD. This is a full-time permanent position with benefits. We do not offer relocation for this role. Candidates must live within the Washington DC Metro Area and must have access to transportation to visit client sites on an as needed basis. Responsibilities * Maintain proactive and positive relationships with assigned clients, correcting all issues related to the contract and regularly checking in on contract progress * Manage all assigned employees including regular check-ins to monitor performance, recruiting efforts, employee reviews, and corrective actions * Assist the recruiting team with backfilling open positions, serving as liaison between client needs and recruiting team * Drive employee engagement and cultivate strong culture across company contracts * Liaison between on-site clients and corporate functions (i.e. finance, HR) * Manage contract deliverables by proactively managing project staff and scope of work * Assist in the review and processing of timecards and invoices each month * Actively identify and pursue growth opportunities at assigned agencies and support proposal efforts as needed Requirements * Bachelor's Degree * At least 3 years of working experience, with at least 1-2 years of experience in a client facing and federal project management role * Strong interpersonal and client facing skills * Ability to build relationships with federal clients and manage both on-site and remote employees * Excellent organizational skills, time management and strong communication Preferred Qualifications * Experience in a client facing role within the federal space * Preliminary knowledge of federal contracting * Strong preference for a background in libraries, archives and museums * Demonstrated experience managing multiple teams and projects * Business development experience Physical Requirements * Ability to work for extended periods on a computer in a remote setting. * Ability to sit or stand for prolonged periods while completing daily duties. * Ability to lift and carry light items (up to 10-15 lbs.) as needed. * Ability to travel within the Washington DC Metro Area for client site visits and meetings. Benefits * Health Care Plan (Medical, Dental & Vision) * Retirement Plan (401k, IRA) * Life Insurance (Basic, Voluntary & AD&D) * Paid Time Off (Vacation, Sick & Public Holidays) * Family Leave (Maternity, Paternity) * Short Term & Long-Term Disability * Training & Development EEO Statement The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
    $94k-135k yearly est. 8d ago
  • Relationship Manager

    Farm Credit Services of America 4.7company rating

    Relationship manager job in Frederick, MD

    Are you looking for a new opportunity that offers career development/training, the ability to work in a collaborative team environment, and a great work/life balance? Horizon Farm Credit is recruiting for a Relationship Manager focusing on supporting beginning farmers to join our lending team in the Blue Ridge region. Qualified candidate may work in Westminster, MD, Frederick, MD, or Chambersburg, PA, branch. This position is eligible for hybrid work schedule after 6 months of successful employment. Our ideal candidate is an organized, detail-oriented, and analytical individual with an enthusiasm to support the agricultural community. In this position, you will deliver customized financing, extraordinary customer experiences, and impactful education. You will also serve as a Grow Ahead leader to the internal regional team and externally to outside industry partners. In this role, you will focus on cultivating new and servicing existing business relationships with farmers who are starting, growing, or transitioning to a farm. This position is internally referred to as a YBS Relationship Manager. Areas of Responsibility Include: Build and maintain strong customer relationships by providing personalized service and one on-one educational support to beginning customers. Coach customers to better understand the business and financial aspects of their farm operations, setting them up for future success. Provide increasing levels of one-on-one attention to enhance the skillset of beginning borrowers, enabling them to transition smoothly into the traditional ARM portfolio. Guide customers through the approximately three-year program and create a smooth customer transition to a traditional Agricultural Relationship Manager (ARM) after program completion. Manage the rotating YBS program to help HFC expand its reach and prepare farmers for the future of agriculture. Identify new business opportunities from existing and new prospective farmers and guide them through the loan process. Demonstrate expertise in educating farmers and others in the agricultural community on business and financial management topics. May present at industry conferences/meetings, customer-facing webinars, Ag Biz Masters classes, and more. Take prospect calls and/or email inquiries from startup farmers looking for additional information on HFC products and services. Education Bachelor's degree or equivalent experience in Business Administration, Agriculture, Economics, Finance, Education or related field. Experience Generally, one to five years of relevant experience in sales, the agricultural industry, financial services, financial literacy, or as an educator in finance or a related field. Preferred Skills Proficient interpersonal relations and communication skills. Able to manage challenging customer situations. Strong knowledge of agricultural lending and related financial products and services and selling skills. Capable of managing customer relationships within the assigned portfolio under general supervision. Handles duties within the required time expectations, delivering excellent internal and external customer service. Excellent written and verbal communication skills with the ability to employ diplomacy and tact with customers and prospects while articulating the benefits of Farm Credit. Ability to spend a significant amount of time meeting with customers, prospects, and referral generators. Knowledge of agriculture preferred. Adaptable and flexible to a changing work environment. Ability to travel to/from other branch offices, customer meetings, etc., as required. Regular, predictable, and reliable attendance is required. Who are we? Horizon Farm Credit is an expert in agriculture, with over 100 years of serving rural America. As a premier rural lender, we're constantly growing and seeking new members for our team. As part of the Horizon Farm Credit team, you have the opportunity to make a difference for agriculture and rural communities. What can we offer you? We offer competitive compensation and benefits packages for full-time employees including: Medical insurance with dental and vision care options 401 (k) with significant employer matching Paid time off, holidays, and volunteer time to support work/life balance Tuition reimbursement and training opportunities Student loan reimbursement Leadership and career development opportunities Paid maternity and bonding leave Paid short-term disability Fun and inclusive work environment Salary Range: $60,700 - $75,000, depending on previous experience. Equal Opportunity Employer including veterans and individuals with disabilities.
    $60.7k-75k yearly Auto-Apply 50d ago
  • Client Relationship Manager

    Smithers Careers 3.8company rating

    Relationship manager job in Gaithersburg, MD

    Smithers PDS LLC (Pharmaceutical Development Services) brings new drugs to market by providing pre-clinical and clinical services for all phases of drug development. Our expert scientists perform large molecule bioanalysis, assay development, validation, and sample analysis at our GLP, GCP, and CLIA compliant laboratories. PDS works with customers to develop new methods, validate existing methods, as well as performing the assays necessary to analyze samples from patients on more than 100 clinical trials currently in different phases of the FDA regulated drug approval process. Smithers PDS is seeking a Client Relationship Manager who will be supporting commercial and client-facing activities across PDS portfolio. This role will liaison between operational/scientific staff and PDS clients to ensure accurate, consistent and timely proposal generation, monitoring and follow-up. The CRM is also responsible for increasing business opportunities within existing accounts. This position is salaried and is classified as an exempt position. Exempt employees typically work 40 hours or more to adequately perform their responsibilities. Extended work hours may be necessary to support the business in meeting client deliverable commitments. Position is generally eligible for a hybrid work schedule with at least three days on-site once all training requirements have been adequately met and proficient performance is consistently demonstrated. Salary range for this position is $85,000 - $95,000 per year. Salary and job title will be commensurate with experience and qualifications. Smithers PDS offers a comprehensive and competitive benefits package inclusive of health insurance package including a choice of 3 medical plans, dental insurance, vision insurance, 401K retirement plan and PTO, and several other elective options. Essential Position Responsibilities: Proposal & Pricing Management Prepare client proposals, revisions, and scope additions using established pricing. Follow up with clients to ensure that proposals are complete and answer their needs. Qualify bids and scopes of work with clients to ensure appropriate service is provided. Maintain pricing templates inclusive of developing and modifying task costs with operations and in alignment of market conditions, proposal documents, and BD databases. Monitor pricing practices with Business Development, Marketing and Operations to determine accuracy and relevance to the project type and operational processes. Interact with scheduling and project managers to identify the dates for study or service initiation and assist with scheduling needs. Assist Business Development with in-depth analysis of routine and complex client issues to remediate or prevent client dissatisfaction. Facility introductory and/or proposal project calls and associated action items and deliverables. Maintain client contract and proposal communication in an electronically accessible format. Track proposal pipeline and follow-up actions in the CRM software system. Collaborate with operations to ensure accurate cost inputs aligned with guidelines. Communicate with clients to clarify needs and confirm proposal fit. Client Engagement Serve as a primary point of contact maintaining trust-based relationships. Coordinate client meetings, introductory calls, and follow-up activities. Provide internal teams with client background and expectations before meetings. Effectively utilize CRM to capture client information. Operational Coordination Liaise between clients and internal scientific/operations teams. Support scheduling/project management in determining project start dates. Lead Post-Award Kickoff meetings to ensure smooth handoff to operations. Creatively identify ways to secure open proposals by working with scientific staff, finance, management and operations. Contract & Document Management Coordinate CDAs, MSAs, and maintain accessible digital documentation. Assist in BD reports, presentations, and forecasting updates. Business Development Support Identify new opportunities within existing accounts and liaise with appropriate internal staff for follow-up to ensure the best strategy to secure the work. Support conference/trade show booth coordination and logistics. Assist in coordination of logistics for client visits including facility tours, hotel recommendations, ground transportation recommendations, conference rooms, catering, meal reservations and agendas as necessary. Assist in providing Business Development and Scientific staff with client specific history, needs and expectations prior to client visits on or off-site, and prior to client calls. Assist with the preparation of marketing and client services presentations. Maintain and communicate proposal award forecasting information to finance and management. Work with Business Development and internal teams on identifying areas for increased market share at assigned accounts. Education and Experience Requirements: Bachelor's degree in life science discipline (biochemistry, chemistry, biology) or 5 years' experience in a CRO performing business support activities; Masters or MBA desired At least 3 years' experience supporting business development preferably in pharmaceutical, biotechnology markets, CRO services including testing to support the development of biologics and vaccines. Travel Requirements: This position may involve travel. Smither PDS does not accept unsolicited third-party candidate introductions, referrals or resumes. In the event a third-party recruiter submits a resume or refers a candidate without a previously signed vendor agreement, Smithers PDS reserves the right to pursue and hire the candidate(s) without financial liability to such third-party recruiter. #PharmaJobs #LI-MV1
    $85k-95k yearly 2d ago
  • Commercial Banker

    First National Trust Company

    Relationship manager job in Bethesda, MD

    Primary Office Location:7475 Wisconsin Ave. Bethesda, Maryland. 20814.Join our team. Make a difference - for us and for your future. The banker will have an existing personally developed COI and client base while expanding to new contacts to grow new client names annual, draw in new loan growth and specifically focus on segments of the market that can contribute full relationship banking services The SRM will also use existing strong credit skills to effectively manage a new portfolio as it grows as well as any existing relationships (TDB) maintain credit quality and foster strong internal relationship with FNB partners and current team. Position Title: Commercial Banker 3 Business Unit: Commercial Banking Reports To: Commercial Banking Team Leader Position Overview: This position is primarily responsible for developing new and existing commercial loan business relationships, administering a portfolio of commercial loans, determining the credit worthiness of borrowers, monitoring loan performance, preparing commercial loans for presentation and promoting the Bank's image in the community in order to meet or exceed commercial loan quality, profitability, growth and service objectives. The incumbent provides the highest quality of service to every customer. Primary Responsibilities: Develops new and existing commercial loan business relationships by calling on potential and existing customers to cross-sell all banking products including other banking services and to promote the Bank's image within limits of current budget and mix of products to develop new and expand existing commercial loan business and achieve profit and growth objectives. Administers a portfolio of commercial loans by preparing loans that meet credit quality, profitability, growth and service requirements as determined by portfolio yield, loss ratio, delinquency rate and other measures to achieve profit and growth objectives. Determines the credit worthiness of borrowers by making sound analysis of their financial condition, ability to repay the loan and the net realizable value of the collateral in accordance with established policy and procedure to ensure a portfolio of commercial loans that meet the Bank's quality standards. Monitors loan performance by maintaining contact with borrowers, monitoring the financial condition of borrowers and resolving problems and when appropriate waiving a request for financial statements according to established policies, procedures and regulations in an accurate and timely manner to reduce risk the Bank might incur from collateral deterioration or borrowers' inability to pay. Prepares loan documents that are in compliance with bank regulations for presentation, presents loans that are above the incumbent's lending limit to the loan committee or officer with higher lending limits communicating all elements of the loan to ensure compliance with regulations and to enhance the ability to make sound credit decisions. Promotes the Bank's image in the community by participating in community activities, coordinating community development efforts, promoting involvement and participation in community service organizations to assist in compliance with the Community Reinvestment Act, presents a favorable image in the community and establishes contacts that could generate new business. Develops and maintains an adequate level of knowledge in Commercial Banking, general banking and business development matters and demonstrates personal and interpersonal behavior, attitude, judgment, communication and initiative with customers and employees to ensure an acceptable degree of performance. Implements all compliance policies and procedures within the department and ensures the department staff receives adequate regulatory compliance training to perform job functions in compliance with regulatory requirements and standards, follows corporate Compliance policies and procedures and cooperates fully with all internal and external compliance reviews and examinations. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Education: BA or BS Minimum Years Experience: 10 Special Skills: Excellent project management skills Excellent communication skills, both written and verbal Excellent customer service skills Excellent organizational, analytical and interpersonal skills Ability to use a personal computer and job-related software MS Word - Intermediate Level MS Excel - Intermediate Level MS PowerPoint - Intermediate Level Experience in a lending banking position and in an equivalent customer focused position. Knowledge of banking laws and regulations. Experience in community and civic activities. Special Licenses and Certificates: N/A Physical Requirements: N/A Compensation Grade: EXT14 Pay Range: $122,252.00 - $203,762.00 FNB's total rewards package may include other components such as: overtime, incentive, equity and benefits. Salary range is a guideline and is determined by a number of factors including education, experience, skills, internal equity and market conditions. We review pay regularly to ensure competitive and equitable pay. FNB offers a comprehensive benefits package including but not limited to, medical, dental, vision, life insurance, flexible spending accounts, health savings account, 401(k), paid time off, including sick time, vacation time, and paid holidays, and other voluntary benefits. Equal Employment Opportunity (EEO): It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $122.3k-203.8k yearly Auto-Apply 29d ago
  • Senior Client Partner

    Tata Consulting Services 4.3company rating

    Relationship manager job in Bethesda, MD

    This leadership role leads the TCS engagement for a strategic travel / hotel inductry client in Washington DC (Bethesda), ensuring client business protection, account growth, and sustained value delivery. The position requires strong experience in C-suite-level partnership, thought leadership, and leveraging competitive analyses to expand TCS's footprint both within existing portfolios and by displacing market competitors. Key Responsibilities: Manage end-to-end client relationships, focusing on C-suite engagement and executive sponsorship to solidify TCS's partnership status. Drive sustainable account growth by identifying and pursuing opportunities with both existing hotel portfolios and adjacent/new business lines. Develop and present value-based and thought leadership initiatives tailored to client leadership, reinforcing TCS's advisor and innovator reputation. Conduct continual SWOT analyses for both TCS and market competitors to identify areas for business defense and competitive incursion. Formulate strategic programs to protect incumbent accounts while expanding and diversifying TCS's service offerings in the hospitality sector. Advance complex sales cycles from opportunity creation to closure, leveraging a consultative, solution-led approach. Lead teams in responding to RFPs, managing delivery rigor, and ensuring high levels of service governance and satisfaction. Collaborate with global and cross-functional teams to design and deploy industry-specific technology and transformation solutions. Represent TCS at key industry events and client forums, shaping client perception and fostering executive buy-in. Salary Range-$120,000-$160,000 a year #LI-KR3 TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
    $120k-160k yearly 8d ago
  • Merrill Market Client Relationship Manager

    Bank of America 4.7company rating

    Relationship manager job in Washington, DC

    Washington, District of Columbia **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (***************************************************************************************************************** **:** Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. **Job Description:** This job is responsible for leading the overall service delivery model to include the bank's digital offerings and wealth management banking strategy in the market while working with the Home Office to ensure superior client service. Key responsibilities include partnering with the market leadership team, Market Executives, Resident Directors, Financial Advisors, Wealth Management Client Associates, and Wealth Management Associates to facilitate daily business needs. Job expectations include driving responsible growth while minimizing regulatory, financial, operational, and reputational risks. The **Market Client Relationship Manager (MCRM)** is a direct report to the Division Client Relationship Executive (DCRE) with dual reporting to the Merrill Wealth Management Market Executive (ME). The MCRM functions as a member of the market leadership team and manages the Wealth Management Client Associates, Operations support staff, and the branch's Operations Department. The MCRM is responsible for delivering firm strategy through the execution of the Market Strategy Plans. MCRMs partner closely with advisor teams to deliver a branded client service model focusing on digital solutions and enterprise capabilities. Additionally, the MCRM serves as the Lead and Referral Coordinator for the market and manages the market expenses. The MCRM partners closely with the Senior Client Relationship Manager (SCRM) to support the ongoing development of the Elite Growth Practice roles, Wealth Management Client Associates, and the Operations staff. **Responsibilities:** + Leads the service delivery model and wealth management banking strategy of respective markets to drive business growth + Hires, develops, and leads a team of cross-functional professionals to support Financial Advisor teams and deliver outstanding client service + Supervises financial transactions and operations to drive risk management best practices and ensure compliance with policies and procedures, while preparing to effectively manage any type of branch audit + Oversees the client service experience and reviews the approval of new client accounts + Leads Wealth Management Client Associates and the branch Operations Department to meet and exceed the bank's client service expectations and operational excellence goals **Managerial Responsibilities:** This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. + Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement. + Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals. + Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions. + Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues. + People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance. + Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions. + Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization. + Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work. **Specific responsibilities include, but are not limited to:** + Ensuring client service expectations are met and exceeded while balancing the risk and exposure for Merrill + Managing the branch's Wealth Management Client Associates and Service Support Staff + Representing the office and Merrill with clients, prospects, Financial Advisor recruits, vendors, regulators, and outside legal counsel + Requires diversification and experience with Bank of America and Merrill Products & Services, Trend Analysis, Risk Assessment, Human Resources, and broad industry knowledge + Coaching teams to deliver a modern, digital first service model focusing on client satisfaction + Proactively identifying opportunities to connect Financial Advisors and clients to the broader enterprise + Managing the daily operations ensuring compliance to industry regulations, and policies and procedures **Required Qualifications:** + Currently hold SIE, Series 7 AND Series 66 (or Series 63 AND Series 65), Series 9 AND Series 10 (or Series 8) or equivalent licenses and Series 3, 31 licenses, if warranted + Minimum of 5+ years professional experience **Key Qualifications for the role:** + Current or previous Merrill Wealth Management experience strongly preferred + Self-motivated and client centric + Expert knowledge of regulatory and supervisory requirements and corporate policies and procedures + Investment product knowledge (i.e., 401K, Options, Annuities, Tax, Retirement Plans, Money Funds, Mutual Funds, Liabilities, Margin, Trust Operations, etc.) + Prior trend analysis experience + Strong customer service and communication skills + Strong management skills, including the ability to effectively plan, monitor, influence, negotiate, supervise and delegate **Desired Qualifications:** + Bachelor's degree or equivalent work experience **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Skills:** + Compensation Analysis + Performance Management + Process Performance Management + Referral Management + Workforce Planning + Due Diligence + Internal Audit Review + Leadership Development + Recruiting + Risk Management + Client Management + Customer Service Management + Employee Counseling + Succession Planning + Trade Operations Management **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $65k-113k yearly est. 60d+ ago
  • Commercial Banker

    First National Bank (FNB Corp 3.7company rating

    Relationship manager job in Bethesda, MD

    Primary Office Location: 7475 Wisconsin Ave. Bethesda, Maryland. 20814. Join our team. Make a difference - for us and for your future. The banker will have an existing personally developed COI and client base while expanding to new contacts to grow new client names annual, draw in new loan growth and specifically focus on segments of the market that can contribute full relationship banking services The SRM will also use existing strong credit skills to effectively manage a new portfolio as it grows as well as any existing relationships (TDB) maintain credit quality and foster strong internal relationship with FNB partners and current team. Position Title: Commercial Banker 3 Business Unit: Commercial Banking Reports To: Commercial Banking Team Leader Position Overview: This position is primarily responsible for developing new and existing commercial loan business relationships, administering a portfolio of commercial loans, determining the credit worthiness of borrowers, monitoring loan performance, preparing commercial loans for presentation and promoting the Bank's image in the community in order to meet or exceed commercial loan quality, profitability, growth and service objectives. The incumbent provides the highest quality of service to every customer. Primary Responsibilities: Develops new and existing commercial loan business relationships by calling on potential and existing customers to cross-sell all banking products including other banking services and to promote the Bank's image within limits of current budget and mix of products to develop new and expand existing commercial loan business and achieve profit and growth objectives. Administers a portfolio of commercial loans by preparing loans that meet credit quality, profitability, growth and service requirements as determined by portfolio yield, loss ratio, delinquency rate and other measures to achieve profit and growth objectives. Determines the credit worthiness of borrowers by making sound analysis of their financial condition, ability to repay the loan and the net realizable value of the collateral in accordance with established policy and procedure to ensure a portfolio of commercial loans that meet the Bank's quality standards. Monitors loan performance by maintaining contact with borrowers, monitoring the financial condition of borrowers and resolving problems and when appropriate waiving a request for financial statements according to established policies, procedures and regulations in an accurate and timely manner to reduce risk the Bank might incur from collateral deterioration or borrowers' inability to pay. Prepares loan documents that are in compliance with bank regulations for presentation, presents loans that are above the incumbent's lending limit to the loan committee or officer with higher lending limits communicating all elements of the loan to ensure compliance with regulations and to enhance the ability to make sound credit decisions. Promotes the Bank's image in the community by participating in community activities, coordinating community development efforts, promoting involvement and participation in community service organizations to assist in compliance with the Community Reinvestment Act, presents a favorable image in the community and establishes contacts that could generate new business. Develops and maintains an adequate level of knowledge in Commercial Banking, general banking and business development matters and demonstrates personal and interpersonal behavior, attitude, judgment, communication and initiative with customers and employees to ensure an acceptable degree of performance. Implements all compliance policies and procedures within the department and ensures the department staff receives adequate regulatory compliance training to perform job functions in compliance with regulatory requirements and standards, follows corporate Compliance policies and procedures and cooperates fully with all internal and external compliance reviews and examinations. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Education: BA or BS Minimum Years Experience: 10 Special Skills: Excellent project management skills Excellent communication skills, both written and verbal Excellent customer service skills Excellent organizational, analytical and interpersonal skills Ability to use a personal computer and job-related software MS Word - Intermediate Level MS Excel - Intermediate Level MS PowerPoint - Intermediate Level Experience in a lending banking position and in an equivalent customer focused position. Knowledge of banking laws and regulations. Experience in community and civic activities. Special Licenses and Certificates: N/A Physical Requirements: N/A Compensation Grade: EXT14 Pay Range: $122,252.00 - $203,762.00 FNB's total rewards package may include other components such as: overtime, incentive, equity and benefits. Salary range is a guideline and is determined by a number of factors including education, experience, skills, internal equity and market conditions. We review pay regularly to ensure competitive and equitable pay. FNB offers a comprehensive benefits package including but not limited to, medical, dental, vision, life insurance, flexible spending accounts, health savings account, 401(k), paid time off, including sick time, vacation time, and paid holidays, and other voluntary benefits. Equal Employment Opportunity (EEO): It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $58k-65k yearly est. Auto-Apply 28d ago
  • Senior Small Business Banking Relationship Manager (LO)

    W.F. Young 3.5company rating

    Relationship manager job in Leesburg, VA

    About this role: Wells Fargo is seeking a Senior Small Business Banking Relationship Manager (LO) to be part of our growing Small & Business Banking Team. This role will support customers in an assigned local market by deepening relationships and engaging in prospecting activities. Learn more about the career areas and lines of business at wellsfargojobs.com. In this role, you will: Onboard, manage, and grow account relationships with Small Business customers (defined as revenue of $1-25MM) within assigned portfolios Assess, through review and analysis of moderately complex data, the customer's financial needs and as needed, recommend an effective variety of financial products and services in order to help the customer succeed financially Develop exceptional customer relationships with a solid understanding of cash flow and small business operating cycle and how business products and services can support businesses in the portfolio Ensure the overall success and growth of an assigned portfolio by developing deeper relationships of existing customers and managing risk Effectively collaborate and consult with internal small business partners and stakeholders to independently resolve moderately complex customer or process issues and achieve small business goals Engage in prospect activities and employ contact strategies focused on generating new small business relationships Lead or participate in moderately complex initiatives and deliverables within small business and contribute to large-scale initiatives related to customer relationships and business growth This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below Required Qualifications: 4+ years of Business Banking experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 2+ years of experience sourcing and or managing a portfolio of clients with $1mm - 25mm in annual revenue Strong knowledge of deposit and cash management products and services Strong relationship-building and excellent communication skills with individuals at all levels, internally and externally Ability to balances needs of clients with associated risks and interests of Wells Fargo 3+ years of experience in business-to-business sales Established network in the local market Knowledge and understanding of financial services industry Excellent verbal, written, and interpersonal communication skills Intermediate Microsoft Office skills A BS/BA degree or higher Job Expectations: Position will be responsible for visiting customers and prospects outside of the branch location within an assigned market/geography. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary Posting Location: 701 E Market St Ste A, Leesburg, VA 20176 Posting End Date: 21 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $84k-116k yearly est. Auto-Apply 22d ago
  • Commercial Banker, Healthcare, Higher Education & Non-Profit, Middle Market Banking, Vice President

    JPMC

    Relationship manager job in Washington, DC

    You are customer focused, enjoy building relationships and providing financial advice to your clients. A role as a Commercial Banker is for you. As a Commercial Banker on the Healthcare, Higher Education & Non-Profit (HHN) Commercial Banking team, you will be responsible for growing and retaining profitable relationships within the Middle Market Banking & Specialized Industries specializing in Healthcare, Higher Education & Non-Profit. The Healthcare, Higher Education & Non-Profit team is part of J.P. Morgan's Commercial Bank in its Middle Market Banking and Specialized Industries group. In this role you will be the focal point of client acquisition and ongoing relationships with the world's most innovative companies. We work both independently and as part of a dynamic team to deliver the entire firm to our clients. Job Responsibilities Manage and develop relationships with non-profit clients whose annual revenues are $50 million and above. Champion a culture of innovation and a customer centric mindset by serving as a Relationship Manager for HHN customers and prospects Develop new, and deepen existing, HHN relationships by focusing on key commercial banking solutions (e.g. credit, treasury, liquidity) and partner with other lines of business and business segments (e.g. Public Finance, Asset Management, and Consumer Banking) to develop fulsome relationships for the firm Stay current with HHN industry trends to identify opportunities for innovation or strategic partnerships and bring thought leadership to our HHN customers and prospects Serve as an ambassador for the firm by bringing the full resources of JPMorgan Chase to our HHN customers and prospects (e.g. Corporate Responsibility, ESG, DEI) Mentor junior members on the HHN team, including Analysts and Associates, to contribute to the long-term success of our business and to assist with talent development Required Qualifications, Capabilities and Skills 5 plus years' direct lending or credit support related experience, with a focus on business relationships Understanding of Commercial Banking products and services Knowledge of the local market Ability to collaborate with internal partners and resources Demonstrated experience of meeting or exceeding sales goals; proven top individual contributor Sales management and business development skills Preferred Qualifications, Capabilities and Skills Bachelor's degree and formal credit training preferred Excellent verbal, written and listening communication skills Strong creative solution and problem solving abilities Proficiency in building and maintaining positive client relationships
    $63k-99k yearly est. Auto-Apply 60d+ ago
  • Account Relationship Manager

    NGEN

    Relationship manager job in Lanham, MD

    NGEN is seeking an Account Relationship Manager to join the team - a high-visibility, client-facing position responsible for building strong relationships with existing clients while driving new business opportunities. This role plays a key part throughout the entire client lifecycle: from prospecting and proposal development to post-sale account management and customer support. You'll be part of a collaborative, fast-paced environment where initiative is valued and client satisfaction drives success. This role offers the opportunity to influence customer experience, contribute to growth, and build meaningful client relationships that shape NGEN's reputation and future. The ideal candidate is proactive, personable, and solutions-oriented - someone who enjoys helping clients achieve success while contributing to NGEN's growth through excellent service and clear communication. **This is a salaried position, and is NOT commission-based. Essential Duties and Responsibilities Develop and maintain strong, long-term client relationships built on trust and consistent communication. Create and deliver accurate, timely, and competitive quotes and proposals for clients and prospects. Respond promptly and professionally to client inquiries, ensuring a high level of service and satisfaction. Prospect and follow up on new leads generated from marketing campaigns, referrals, and networking. Manage the full sales cycle - from initial outreach and proposal development to closing and onboarding. Support ongoing account management activities, promoting retention and growth within existing clients. Conduct periodic account reviews to assess satisfaction, identify opportunities, and recommend solutions. Lead client webinars, product demos, or training sessions to strengthen relationships and increase engagement. Maintain accurate and up-to-date client data within the CRM system, tracking interactions, opportunities, and follow-ups. Collaborate closely with internal teams to ensure timely delivery of services, high-quality project execution, and consistent customer experiences. Qualifications Bachelor's degree in Business, Marketing, Communications, or a related field, helpful, but not required (or equivalent experience). 3-5 years of experience in client relations, account management, or business development (preferably in IT, MSP, or professional services). Proven ability to build relationships, communicate effectively, and manage multiple priorities. Experience preparing proposals, RFP responses, and sales or account reports. Proficiency with CRM systems (e.g., HubSpot, Zoho, or Salesforce) and Microsoft Office Suite. Strong organizational skills and attention to detail. A proactive, self-motivated approach with a focus on delivering results and client satisfaction. Ability to explain technical concepts in plain language. Experience in IT services, managed services, or a similar environment preferred, but not required. Comfortable presenting to clients in meetings and/or webinars.
    $50k-76k yearly est. 41d ago
  • Merrill Market Client Relationship Manager

    Bank of America Corporation 4.7company rating

    Relationship manager job in Washington, DC

    Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. Job Description: This job is responsible for leading the overall service delivery model to include the bank's digital offerings and wealth management banking strategy in the market while working with the Home Office to ensure superior client service. Key responsibilities include partnering with the market leadership team, Market Executives, Resident Directors, Financial Advisors, Wealth Management Client Associates, and Wealth Management Associates to facilitate daily business needs. Job expectations include driving responsible growth while minimizing regulatory, financial, operational, and reputational risks. The Market Client Relationship Manager (MCRM) is a direct report to the Division Client Relationship Executive (DCRE) with dual reporting to the Merrill Wealth Management Market Executive (ME). The MCRM functions as a member of the market leadership team and manages the Wealth Management Client Associates, Operations support staff, and the branch's Operations Department. The MCRM is responsible for delivering firm strategy through the execution of the Market Strategy Plans. MCRMs partner closely with advisor teams to deliver a branded client service model focusing on digital solutions and enterprise capabilities. Additionally, the MCRM serves as the Lead and Referral Coordinator for the market and manages the market expenses. The MCRM partners closely with the Senior Client Relationship Manager (SCRM) to support the ongoing development of the Elite Growth Practice roles, Wealth Management Client Associates, and the Operations staff. Responsibilities: * Leads the service delivery model and wealth management banking strategy of respective markets to drive business growth * Hires, develops, and leads a team of cross-functional professionals to support Financial Advisor teams and deliver outstanding client service * Supervises financial transactions and operations to drive risk management best practices and ensure compliance with policies and procedures, while preparing to effectively manage any type of branch audit * Oversees the client service experience and reviews the approval of new client accounts * Leads Wealth Management Client Associates and the branch Operations Department to meet and exceed the bank's client service expectations and operational excellence goals Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. * Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement. * Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals. * Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions. * Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues. * People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance. * Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions. * Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization. * Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work. Specific responsibilities include, but are not limited to: * Ensuring client service expectations are met and exceeded while balancing the risk and exposure for Merrill * Managing the branch's Wealth Management Client Associates and Service Support Staff * Representing the office and Merrill with clients, prospects, Financial Advisor recruits, vendors, regulators, and outside legal counsel * Requires diversification and experience with Bank of America and Merrill Products & Services, Trend Analysis, Risk Assessment, Human Resources, and broad industry knowledge * Coaching teams to deliver a modern, digital first service model focusing on client satisfaction * Proactively identifying opportunities to connect Financial Advisors and clients to the broader enterprise * Managing the daily operations ensuring compliance to industry regulations, and policies and procedures Required Qualifications: * Currently hold SIE, Series 7 AND Series 66 (or Series 63 AND Series 65), Series 9 AND Series 10 (or Series 8) or equivalent licenses and Series 3, 31 licenses, if warranted * Minimum of 5+ years professional experience Key Qualifications for the role: * Current or previous Merrill Wealth Management experience strongly preferred * Self-motivated and client centric * Expert knowledge of regulatory and supervisory requirements and corporate policies and procedures * Investment product knowledge (i.e., 401K, Options, Annuities, Tax, Retirement Plans, Money Funds, Mutual Funds, Liabilities, Margin, Trust Operations, etc.) * Prior trend analysis experience * Strong customer service and communication skills * Strong management skills, including the ability to effectively plan, monitor, influence, negotiate, supervise and delegate Desired Qualifications: * Bachelor's degree or equivalent work experience Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Skills: * Compensation Analysis * Performance Management * Process Performance Management * Referral Management * Workforce Planning * Due Diligence * Internal Audit Review * Leadership Development * Recruiting * Risk Management * Client Management * Customer Service Management * Employee Counseling * Succession Planning * Trade Operations Management Shift: 1st shift (United States of America) Hours Per Week: 40
    $65k-113k yearly est. 60d+ ago
  • Account Relationship Manager

    NGEN

    Relationship manager job in Lanham, MD

    Job DescriptionSalary: $50K - $70K NGEN is seeking an Account Relationship Manager to join the team a high-visibility, client-facing position responsible for building strong relationships with existing clients while driving new business opportunities. This role plays a key part throughout the entire client lifecycle: from prospecting and proposal development to post-sale account management and customer support. Youll be part of a collaborative, fast-paced environment where initiative is valued and client satisfaction drives success. This role offers the opportunity to influence customer experience, contribute to growth, and build meaningful client relationships that shape NGENs reputation and future. The ideal candidate is proactive, personable, and solutions-oriented someone who enjoys helping clients achieve success while contributing to NGENs growth through excellent service and clear communication. **This is a salaried position, and is NOT commission-based. Essential Duties and Responsibilities Develop and maintain strong, long-term client relationships built on trust and consistent communication. Create and deliver accurate, timely, and competitive quotes and proposals for clients and prospects. Respond promptly and professionally to client inquiries, ensuring a high level of service and satisfaction. Prospect and follow up on new leads generated from marketing campaigns, referrals, and networking. Manage the full sales cycle from initial outreach and proposal development to closing and onboarding. Support ongoing account management activities, promoting retention and growth within existing clients. Conduct periodic account reviews to assess satisfaction, identify opportunities, and recommend solutions. Lead client webinars, product demos, or training sessions to strengthen relationships and increase engagement. Maintain accurate and up-to-date client data within the CRM system, tracking interactions, opportunities, and follow-ups. Collaborate closely with internal teams to ensure timely delivery of services, high-quality project execution, and consistent customer experiences. Qualifications Bachelors degree in Business, Marketing, Communications, or a related field, helpful, but not required (or equivalent experience). 35 years of experience in client relations, account management, or business development (preferably in IT, MSP, or professional services). Proven ability to build relationships, communicate effectively, and manage multiple priorities. Experience preparing proposals, RFP responses, and sales or account reports. Proficiency with CRM systems (e.g., HubSpot, Zoho, or Salesforce) and Microsoft Office Suite. Strong organizational skills and attention to detail. A proactive, self-motivated approach with a focus on delivering results and client satisfaction. Ability to explain technical concepts in plain language. Experience in IT services, managed services, or a similar environment preferred, but not required. Comfortable presenting to clients in meetings and/or webinars.
    $50k-70k yearly 9d ago

Learn more about relationship manager jobs

How much does a relationship manager earn in Reston, VA?

The average relationship manager in Reston, VA earns between $54,000 and $116,000 annually. This compares to the national average relationship manager range of $56,000 to $123,000.

Average relationship manager salary in Reston, VA

$79,000

What are the biggest employers of Relationship Managers in Reston, VA?

The biggest employers of Relationship Managers in Reston, VA are:
  1. Atlantic Capital Bank
  2. Capital One
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