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Working As a Relay Operator

  • Interacting With Computers
  • Getting Information
  • Communicating with Persons Outside Organization
  • Communicating with Supervisors, Peers, or Subordinates
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $36,000

    Average Salary

What Does A Relay Operator Do At Hamilton

* Arrives on time to all scheduled shifts.
* Works well without constant supervision.
* Volunteers for extra hours when needed.
* Actively participates in training events including Communications Assistants meetings and seminars offered by the company.
* Works well as a team member.
* Performs similar work related duties as assigned

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Top Skills for A Relay Operator

  1. Phone Calls
  2. Customer Service
  3. Strict Confidentiality Rules
You can check out examples of real life uses of top skills on resumes here:
  • Process telephone calls for hearing impaired/blind customers.
  • Acted as escalation specialist, providing customer service and technical support to high-visibility clients.
  • Adhered to strict confidentiality rules and standards
  • Relay calls for the deaf, hard of hearing, and speech disabled via telephone to computer to teletype device communication.
  • Provided typing and data entry services with speed and accuracy that meet or exceed performance standards.

Relay Operator Demographics

Gender

Female

62.3%

Male

28.6%

Unknown

9.2%
Ethnicity

White

57.9%

Hispanic or Latino

18.3%

Black or African American

11.9%

Asian

7.9%

Unknown

4.0%
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Foreign Languages Spoken

Spanish

48.1%

French

11.1%

German

7.4%

Hindi

7.4%

Chinese

3.7%

Mandarin

3.7%

Vietnamese

3.7%

Russian

3.7%

Tagalog

3.7%

Hmong

3.7%

Italian

3.7%
Show More

Relay Operator Education

Schools

Modesto Junior College

21.4%

University of Phoenix

8.4%

California State University - Stanislaus

7.1%

Allegany College of Maryland

6.5%

Frostburg State University

6.5%

Onondaga Community College

5.8%

Arizona State University

5.2%

Florida International University

4.5%

Strayer University

3.9%

Southwest Tennessee Community College

3.9%

University of Memphis

3.2%

Augusta Technical College

3.2%

Texas Tech University

3.2%

Madison Area Technical College

3.2%

Kaplan University

2.6%

Salt Lake Community College

2.6%

Full Sail University

2.6%

San Joaquin Valley College

1.9%

Miami Dade College

1.9%

Baltimore City Community College

1.9%
Show More
Majors

Business

21.3%

Health Care Administration

7.7%

Accounting

7.0%

Psychology

6.6%

Liberal Arts

5.5%

Criminal Justice

5.5%

Computer Science

5.1%

General Studies

5.1%

Nursing

5.1%

Medical Assisting Services

4.0%

Sociology

3.3%

Communication

2.9%

Graphic Design

2.9%

Secretarial And Administrative Science

2.9%

Education

2.6%

Legal Support Services

2.6%

Computer Information Systems

2.6%

Special Education

2.6%

Cosmetology

2.2%

Elementary Education

2.2%
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Degrees

Other

37.4%

Bachelors

26.0%

Associate

17.6%

Masters

7.7%

Certificate

6.9%

Diploma

3.4%

Doctorate

0.9%
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Updated May 19, 2020