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Release of information specialist skills for your resume and career
15 release of information specialist skills for your resume and career
1. Patients
- Delivered customer service to patients and their families regarding access to their medical history information.
- Coordinated authorizations with attorneys, physicians, state disability, patients and insurance companies.
2. HIPAA
- Processed all medical record release of information requests in timely and efficient manner ensuring accuracy and compliance with HIPAA regulations.
- Maintained HIPAA regulations / policies and medical facility standards and procedures for release of information of Electronic Medical Records.
3. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Demonstrated helpful and effective telephone etiquette and customer service skills by providing appropriate information to callers.
- Release of Information Technician- Ensured accuracy and provided customers with great customer service.
4. Medical Terminology
- Review requests for appropriate details, use education in medical terminology to quickly and accurately assess verbiage and respond accordingly.
- Sound knowledge of clinical procedures, medical terminology, anatomy and physiology.
5. ROI
- Assisted with development of guidelines and procedures that increase efficiency and productivity for all ROI professionals within our company area.
- Received exemplary performance award for Remote ROI Department.
6. Hippa
HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.
- Followed proper HIPPA guidelines to release sensitive medical information to insurance agencies.
- Return all authorizations not meeting HIPPA Regulations with correct correspondence letters.
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Build a professional release of information specialist resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your release of information specialist resume.7. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Performed data entry function utilizing Iron Mountain's tracking application to log, monitor, and complete requests for information.
- Performed data entry in various lien release database to update and track the status of releases.
8. Phone Calls
Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.
- Operate Windows, fax, copier, answer phone calls, handle patient walk-ins, correspond to USPS mail and emails.
- Answer all incoming phone calls from Doctor's office and hospitals to release patient information to help with further Medical treatment.
9. Patient Care
Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.
- Retrieve and copy medical information from patient medical records to answer authorized request in support of patient care activities.
- Cross-trained to handle multiple departments including patient care coordination, registration, and front desk.
10. Subpoenas
Subpoenas are formal and legal documents issued mostly by a court or some other government agency that demands the presence of the person the document is addressed to, to show up at court. Subpoenas are issued to individuals whom the court wants to appear either as a witness in a particular case in order to testify or to provide any evidence such as an object or a document.
- Worked with Health Information Management Coordinator at client site to quickly process and deliver certified affidavits to accompany subpoenas.
- Processed subpoenas and other legal documents.
11. Quality Checks
Quality checks are a component of quality control aimed at ensuring that quality requirements are met. Internally, quality checks provide assurance to managers, and externally, it provides assurance to clients, federal departments, authorities, and certifiers.
- Copied and scanned records accurately and performed quality checks on all work to assure confidentiality and proper invoicing.
- Performed quality checks to assure accuracy of release, confidentiality and proper invoicing with some accounts receivable.
12. Federal Regulations
Federal regulations refer to the set of rules, both general and permanent that are published in the Federal Register by the agencies of the federal government and the executive departments. Federal regulations are the large body of rules that govern federal practice. Examples of these laws include taxes and financial regulation, discrimination law, wages law, and so on.
- Ensured that all protected health information is processed in accordance with regional, national, state and federal regulations.
- Processed requests regarding release of medical information according to state and federal regulations.
13. Computer System
- Retrieved patient records from computer system and other departments; requested information from various departments.
- Exceeded standards in proficient use of inter-company computer systems.
14. Federal Laws
The laws formed and upheld by the federal administrating body of a country are known as federal laws. A federal administrating body or government is formed by a political party after being elected by the general public.
- Respond to requests for medical information in accordance with established hospital and departmental policy and state and federal laws.
- Analyze, document, prepare, and perform release of information duties according to defined hospitals rules and state federal laws.
15. Health Insurance
- Ensured released information was in compliance with Health Insurance Portability and Accountability Act.
- Ensured released information was in compliance with Health Insurance Portability and Accountability Act Retrieved medical records using EMR systems
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List of release of information specialist skills to add to your resume
The most important skills for a release of information specialist resume and required skills for a release of information specialist to have include:
- Patients
- HIPAA
- Customer Service
- Medical Terminology
- ROI
- Hippa
- Data Entry
- Phone Calls
- Patient Care
- Subpoenas
- Quality Checks
- Federal Regulations
- Computer System
- Federal Laws
- Health Insurance
- EHR
- Computer Software
- Meditech
- Government Agencies
- Social Security
- Telephone Calls
- Court Orders
- Front Desk
- Patient Charts
- Law Enforcement
- Cerner
- Telephone Inquiries
- Medical Charts
- Patient S
- Medical Facilities
- Healthcare Facilities
- Date Stamps
- Retrieval Systems
- Facility Policies
- Processing Operations
- Allscripts
- Healthport
- Facilitate Processing
- Diagnostic Procedures
- Law Firm
- RAC
- Fee Structure
- HPF
- Recovery Audit
Updated January 8, 2025
