Application Support Specialist jobs at RELEX Solutions

Sacramento, CA Opportunity with a Managed Service Provider (MSP) that manages networks, computer systems, and vendors for our business clients throughout the US, but primarily in Northern California. The IT Support Technician will have a track record of understanding business desktop, server, cloud, and networking technologies, including Windows 11 workstations, Windows 2016-22 servers, advanced networking, and vendor-specific hardware and software RESPONSIBILITIES: Making the user experience the top priority Working as a team to administer and maintain production servers and applications Performing support of network routing, VLANs, Windows server, and Windows desktop administration and troubleshooting tasks Acting as an escalation point for customer device outages and performance issues Monitoring alert systems and taking appropriate action as per guidelines Analyzing various messages in an event log to affect repairs Receiving escalated service requests requiring an enhanced response Training and mentoring other technicians Member of the after-hours support team REQUIREMENTS: Four (4) years of experience in similar IT support positions History of network and firewall administration (Cisco, Sophos, Sonicwall) Strong network, cloud, server, and workstation troubleshooting knowledge Excellent customer service skills (courteous, tactful, and professional demeanor) Excellent written and verbal communication skills, with experience presenting to groups Reliable work ethic Desired Skills and Knowledge: Windows server technologies Microsoft 365 and Azure technologies Active Directory and GPO administration Network switch and firewall technologies BENEFITS: Flexible Vacation Bonus Program 401k with Company Match Medical (90%), Dental (100%), Vision (100%) Life Insurance (100%) AD&D (100%) Aflac available Sick Pay Paid Holidays Employee Recognition Platform Anniversary Recognition Program We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities. req25-00882

Workday Data Conversion Specialist 100% Remote Contract We are seeking a highly technical, hands-on Data Migration Consultant to support critical phases of our Workday implementation. This role is pivotal in ensuring data integrity as we bridge the gap between our legacy Infor Lawson system and Workday HCM & Payroll. The ideal candidate possesses a deep understanding of Lawson data structures and the technical expertise to write complex SQL scripts that capture delta changes for Workday EIB (Enterprise Interface Builder) consumption. Key Responsibilities Write, maintain, and execute SQL scripts to identify and extract HCM and Payroll data changes (deltas) between specific cutoff dates in Infor Lawson Produce clean, accurately formatted CSV files that align with Workday EIB requirements. Analyze Infor Lawson data related to employee life cycle, job architecture, compensation, benefits, and payroll to ensure logic consistency. Partner with functional leads and technical teams to confirm cutoff logic, validate data accuracy, and ensure successful hand-offs for Workday loading. Actively identify, troubleshoot, and resolve data discrepancies or logic gaps during the catch-up testing phases. Qualifications & Skills Advanced SQL skills are a must. You should be comfortable navigating complex legacy databases to perform precise data extractions. Direct experience with Infor Lawson (HCM & Payroll modules) is required. You must understand how Lawson data maps to modern SaaS environments. A solid understanding of Workday EIBs and general data expectations (templates, required fields, and formatting) is essential. Functional understanding of HR and Payroll business processes (e.g., how a mid-period compensation change affects payroll data). Proven ability to work independently, manage tight "catch-up" deadlines, and maintain extreme attention to detail.

Desktop Support Specialist Onsite role Are you ready to grow your IT career? We're looking for motivated people to join our team and provide desktop support for one of our clients in Andover, MA. What You Will Do As a Desktop Support Technician, you will help keep employee computers and equipment working properly. Your tasks may include: Fixing software issues on workstations Setting up, moving, and changing PCs (IMAC work) Installing computer images Recovering and tagging IT equipment Supporting printers Helping users at a tech support desk (Tech Bar) Updating tickets and requests in the IT system Helping with other IT support tasks as needed What We're Looking For Some experience in desktop support is helpful, but not required Training is provided for entry-level candidates Basic knowledge of PC imaging Experience with incident and change management is a plus Familiarity with tools like ServiceNow, Bomgar, LapLink, or Secure Disk Wipe is helpful Preferred (Nice to Have) Dell Technician certification Experience managing IT inventory Job Requirements Must live close enough to commute to Andover, MA Must be a U.S. citizen (required for this role) Must be able to work onsite Able to lift up to 40 pounds Able to stand, walk, climb stairs, kneel, and work under desks Must pass required drug testing (paid for by the company) What's Important to Us You communicate clearly and professionally You can work on your own and as part of a team You enjoy solving problems You want regular feedback and opportunities to grow your career You value working with respectful, ethical teammates and clients

Kano Consultants provides consulting services to the electric power industry. We provide engineering assessments, design, construction/maintenance support, and data analytics for departments that include power generation, substation, transmission, and distribution. We are looking to hire a proactive Entry-Level Help Desk Associate to join our team! This is ideal for candidates finishing an undergraduate degree or recent undergraduates looking to gain experience. Title: Entry-Level Help Desk Associate Location: 75% remote 25% Pleasanton California Employment Type: Part-time/ Independent Contractor to start with the potential to be full time. Primary Responsibilities Serve as the first point of contact for customers seeking technical assistance via phone, email, or chat. Diagnose and troubleshoot hardware, software, and network issues. Document and log all support interactions in the ticketing system. Assist in setting up and maintaining workstations, laptops, and other equipment. Stay updated on company systems, policies and procedures. Position Requirements Bachelor's degree in computer science, IT, or related field is desired but not required Strong knowledge of IT security principles and best practices Excellent verbal and written communication skills Excellent problem-solving skills and attention to detail Ability to troubleshoot common technical problems. Self-learner and ability to work in an agile and cross-functional environment Strong interpersonal skills with the ability to positively work with others. Eagerness to learn and adapt to new technologies How to Apply: *Upload updated Resume * Fill out our Screening Questionnaire Form through the link below: *********************************** PLEASE NOTE: Failure to complete the screening questionnaire will not be considered.

This role is with Mercor. Mercor uses RippleMatch to find top talent. Mercor is collaborating with a leading AI lab to engage detail-oriented digital natives for a short-term project with an opportunity for a long-term extension. Contractors will support AI training workflows by working directly within a Gmail client. This project is well-suited for individuals with strong digital literacy STEM / technical undergraduates, master's students, digitally skilled professionals and others interested in practical exposure to AI systems. Light familiarity with JSON is helpful but not required. You are a good fit if you: Strong attention to detail and ability to follow structured processes Comfort working with digital tools and interfaces such as Gmail (digital native profile) Familiarity with JSON or structured data formats preferred Background in STEM / technical disciplines (undergraduate or master's students encouraged) or digitally skilled professionals including freelancers encouraged Generalist mindset with adaptability to evolving workflows About the role The work is fully remote and can be done around your schedule You must be able to commit 20+ hours per week for this role This contract is expected to last a couple weeks with opportunity of expansion into several months, including promotion opportunities within the project Successful contributions increase the odds that you are selected on future projects with Mercor Application process If your application moves forward on RippleMatch, you will be asked to submit your resume on Mercor's website and conduct a quick AI interview Selected applicants may be invited to a small-scale test task Mercor usually gets back to candidates quite quickly. Pay and legal status This role will pay at least $50/hr (USD), and more depending on your background and experience We will pay you out weekly via Stripe Connect based on the number of hours you log You will be classified as an “at-will” contractor to Mercor Please note that we cannot currently support H1-B or STEM OPT status candidates

About the Role: As a Technical Support Specialist, you'll report to the Customer Care Director and tackle service/program-related questions, technical issues, and operational responsibilities. You'll join a dynamic team of business leaders, software engineers, and data scientists, all working together to make an impact. If you thrive in a fast-paced, collaborative environment, we'd love to have you on board! Key Responsibilities: Provide phone and email support to Ting customers, ensuring timely and professional assistance. Create, maintain and follow clear, concise, and accurate documentation for internal and external use. Troubleshoot and resolve issues down to the root cause. Act as a liaison between multiple operational departments to ensure smooth service delivery for customers and partners. Identify, report, and document technical issues. Effectively manage and prioritize tasks in a fast-paced environment while meeting deadlines. Support the Engineering team by testing software and hardware, contributing to product improvements. Perform other duties as required to support business objectives. Candidates Requirements: Associate's degree or valid, up-to-date certification in a related field. 2+ years of experience in technical support or customer support roles. Experience using ticket systems to track and resolve customer inquiries. Proven ability to deliver exceptional customer care via phone and email. Strong organizational skills with the ability to multi-task in a fast-paced environment. Self-motivated and disciplined to excel in a remote work setting. Availability to work a rotating schedule, including nights, weekends, and holidays. Why Join Us? By joining our team, you will have the opportunity to be a part of a groundbreaking technology that is creating a new category while helping to protect families, homes, and communities from the devastating impacts of electrical fires. We are a passionate team, dedicated to revolutionizing fire prevention to make the world a safer place. Our pace and growth trajectory offer exceptional opportunities for professional development, and we offer competitive compensation and comprehensive benefits. If you want to take ownership, shape strategy, and drive meaningful change, you'll love Whisker Labs. Whisker Labs is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. The Enterprise Technical Support Team at Airtable plays a pivotal role in helping our customers unlock the full potential of our platform. We work closely with an exciting range of customers to solve complex business challenges and ensure they achieve their goals while seamlessly navigating Airtable's features and capabilities. As an Enterprise Technical Support Specialist, you'll be the trusted technical expert for our enterprise customers. You'll respond to inquiries, troubleshoot complex issues, and collaborate with cross-functional teams to deliver exceptional support. Your role will be key to ensuring our customers achieve their business goals while seamlessly navigating Airtable's features and capabilities. What you'll do Provide expert troubleshooting and guidance on technical issues across multiple channels (email, video calls). Deliver a world-class customer experience by actively listening to concerns, empathizing with customers, and resolving issues in a timely and effective manner. Use your communication skills to relay valuable feedback to product and engineering teams to improve our platform and support processes. For complex issues, you'll know when to escalate to senior technical teams or other relevant stakeholders, ensuring a smooth transition and swift resolution for the customer. Accurately document all customer interactions and technical issues in Salesforce, and track trends to help identify opportunities for process and product improvements. Contribute to the continuous growth of Airtable's knowledge base by creating and updating helpful resources based on customer interactions. Stay ahead of new features and product updates. You'll educate customers on best practices and help them leverage Airtable to optimize their workflows and business processes. Who you are You have experience with Airtable, whether personally or professionally, and you're excited about helping others discover how it can transform their business. You've worked in an enterprise-focused technical support role, especially within a B2B tech environment, where you've made a meaningful impact on customer success. You excel in both written and verbal communication, and you know how to tailor your message to a wide variety of audiences. You enjoy solving complex problems, leveraging your strong analytical skills and technical aptitude to navigate challenges and find creative solutions. You're naturally curious, and you thrive in environments where you're expected to dive deep into technical issues and continuously learn. You have a strong, self-driven desire to exceed expectations and continuously improve your performance. You have experience with tools like Salesforce, Confluence, G Suite, and enterprise-level technology. A solid understanding of concepts such as relational databases, REST APIs, and writing formulas is a plus. Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. #LI-Remote Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable. For work locations in the San Francisco Bay Area, Seattle, New York City, and Los Angeles, the base salary range for this role is:$73,000-$95,300 USDFor all other work locations (including remote), the base salary range for this role is:$65,000-$85,500 USD Please see our Privacy Notice for details regarding Airtable's collection and use of personal information relating to the application and recruitment process by clicking here. 🔒 Stay Safe from Job Scams All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at ***************. Learn more about avoiding job scams here.

This role is with Mercor. Mercor uses RippleMatch to find top talent. Mercor is collaborating with a leading AI lab to engage detail-oriented digital natives for a short-term project with an opportunity for a long-term extension. Contractors will support AI training workflows by working directly within a Gmail client. This project is well-suited for individuals with strong digital literacy STEM / technical undergraduates, master's students, digitally skilled professionals and others interested in practical exposure to AI systems. Light familiarity with JSON is helpful but not required. You are a good fit if you: Strong attention to detail and ability to follow structured processes Comfort working with digital tools and interfaces such as Gmail (digital native profile) Familiarity with JSON or structured data formats preferred Background in STEM / technical disciplines (undergraduate or master's students encouraged) or digitally skilled professionals including freelancers encouraged Generalist mindset with adaptability to evolving workflows About the role The work is fully remote and can be done around your schedule You must be able to commit 20+ hours per week for this role This contract is expected to last a couple weeks with opportunity of expansion into several months, including promotion opportunities within the project Successful contributions increase the odds that you are selected on future projects with Mercor Application process If your application moves forward on RippleMatch, you will be asked to submit your resume on Mercor's website and conduct a quick AI interview Selected applicants may be invited to a small-scale test task Mercor usually gets back to candidates quite quickly. Pay and legal status This role will pay at least $50/hr (USD), and more depending on your background and experience We will pay you out weekly via Stripe Connect based on the number of hours you log You will be classified as an “at-will” contractor to Mercor Please note that we cannot currently support H1-B or STEM OPT status candidates

This role is with Mercor. Mercor uses RippleMatch to find top talent. Mercor is collaborating with a leading AI lab to engage detail-oriented digital natives for a short-term project with an opportunity for a long-term extension. Contractors will support AI training workflows by working directly within a Gmail client. This project is well-suited for individuals with strong digital literacy STEM / technical undergraduates, master's students, digitally skilled professionals and others interested in practical exposure to AI systems. Light familiarity with JSON is helpful but not required. You are a good fit if you: Strong attention to detail and ability to follow structured processes Comfort working with digital tools and interfaces such as Gmail (digital native profile) Familiarity with JSON or structured data formats preferred Background in STEM / technical disciplines (undergraduate or master's students encouraged) or digitally skilled professionals including freelancers encouraged Generalist mindset with adaptability to evolving workflows About the role The work is fully remote and can be done around your schedule You must be able to commit 20+ hours per week for this role This contract is expected to last a couple weeks with opportunity of expansion into several months, including promotion opportunities within the project Successful contributions increase the odds that you are selected on future projects with Mercor Application process If your application moves forward on RippleMatch, you will be asked to submit your resume on Mercor's website and conduct a quick AI interview Selected applicants may be invited to a small-scale test task Mercor usually gets back to candidates quite quickly. Pay and legal status This role will pay at least $50/hr (USD), and more depending on your background and experience We will pay you out weekly via Stripe Connect based on the number of hours you log You will be classified as an “at-will” contractor to Mercor Please note that we cannot currently support H1-B or STEM OPT status candidates

The Enterprise Technical Support Team at Airtable plays a pivotal role in helping our customers unlock the full potential of our platform. We work closely with an exciting range of customers to solve complex business challenges and ensure they achieve their goals while seamlessly navigating Airtable's features and capabilities. As an Enterprise Technical Support Specialist, you'll be the trusted technical expert for our enterprise customers. You'll respond to inquiries, troubleshoot complex issues, and collaborate with cross-functional teams to deliver exceptional support. Your role will be key to ensuring our customers achieve their business goals while seamlessly navigating Airtable's features and capabilities. What you'll do * Provide expert troubleshooting and guidance on technical issues across multiple channels (email, video calls). * Deliver a world-class customer experience by actively listening to concerns, empathizing with customers, and resolving issues in a timely and effective manner. Use your communication skills to relay valuable feedback to product and engineering teams to improve our platform and support processes. * For complex issues, you'll know when to escalate to senior technical teams or other relevant stakeholders, ensuring a smooth transition and swift resolution for the customer. * Accurately document all customer interactions and technical issues in Salesforce, and track trends to help identify opportunities for process and product improvements. * Contribute to the continuous growth of Airtable's knowledge base by creating and updating helpful resources based on customer interactions. * Stay ahead of new features and product updates. You'll educate customers on best practices and help them leverage Airtable to optimize their workflows and business processes. Who you are * You have experience with Airtable, whether personally or professionally, and you're excited about helping others discover how it can transform their business. * You've worked in an enterprise-focused technical support role, especially within a B2B tech environment, where you've made a meaningful impact on customer success. * You excel in both written and verbal communication, and you know how to tailor your message to a wide variety of audiences. * You enjoy solving complex problems, leveraging your strong analytical skills and technical aptitude to navigate challenges and find creative solutions. * You're naturally curious, and you thrive in environments where you're expected to dive deep into technical issues and continuously learn. * You have a strong, self-driven desire to exceed expectations and continuously improve your performance. * You have experience with tools like Salesforce, Confluence, G Suite, and enterprise-level technology. A solid understanding of concepts such as relational databases, REST APIs, and writing formulas is a plus. Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. VEVRAA-Federal Contractor If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants. #LI-Remote

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial mobility. The Skydio team combines deep expertise in artificial intelligence, best-in-class hardware and software product development, operational excellence, and customer obsession to empower a broader, more diverse audience of drone users. From utility inspectors to first responders, soldiers in battlefield scenarios and beyond. About the role: As a Senior Technical Support Specialist, you will work in a small team of high-performing individuals who provide drone and cloud feature deep diagnostics and advisory services to Skydio's growing customer base. You'll combine your relevant experience with hands-on Skydio product knowledge to help keep Skydio customers' pilots flying, and our engineering and marketing teams plugged into the customer experience. You'll work daily with hardware and software components that may involve on-device firmware troubleshooting, mission usage / configuration optimization, and 1st / 3rd party cloud network issue diagnostics. Utilizing log analysis, existing incident tickets and internal documentations, you will use your technical troubleshooting skills to determine the root cause of various flight issues, provide mitigation recommendations to customers, and collaborate with product teams to achieve issue resolutions. Working Hours: If based in EST/CST: 6:00 AM - 6:00 PM EST. One shift either occurring on Saturday/Sunday + occasional holiday shifts may be required. If based in PST: 10:00 AM - 10:00 PM PST. One shift either occurring on Saturday/Sunday + occasional holiday shift may be required Travel: This role may require traveling to regional customer sites up to 10% of the time. How you'll make an impact: * Be the conduit between Skydio and our customers with the ability to address all advanced technical support questions our customers may have in a timely manner. * Working with the Product and Engineering teams to communicate and elevate the customers "voice" to internal stakeholders and prioritize and understand development timelines. * Develop effective triage and resolution techniques to reduce the number of technical escalations into Product and Engineering teams. * Be a domain expert on Skydio products and subsystems down to the component level, and proactively seek clarity with internal stakeholders when you need additional insight or clarity. * Work closely with the Customer Success and Field Service Representatives to provide priority response playbooks and after-action reporting (AAR) to our customer base. * Own the after-sales support engagements, working closely with the Sales and Customer Success teams to deliver top-quality support for our customers, and build support processes that are relevant to our verticals. * Be flexible: Willing and enthusiastic to work on multiple projects, both tactical and strategic as needed. What makes you a good fit: * Public Safety experience and/or UAS/UAV background is a plus. * Experience with UAS/UAV standard maintenance practices is preferred. * Proficient in technical troubleshooting, problem-solving and familiar with triage and escalation workflows. A strong desire to learn new skills and grow with Skydio and the rapidly evolving UAS remote operations landscape. * Assertive self-starter with excellent interpersonal and written communication skills. * Familiarity with RMA, spares, logistics or other repair workflows is a plus. * Value Added Reseller (VAR) or OEM Partner support Ops/Program experience is a plus * At least 2 years of experience using the Linux/Windows/mac OS shell and basic utilities. * At least 4 years of experience in B2B operational, technical, or customer-facing success or support roles. * Experience working with Salesforce Service Cloud case management and Jira bug tracking is a plus. * Experience with scripting languages such as Bash, PHP, Python a plus. * Strong understanding of Network Security and IPsec implemented across multiple networks. * Excellent knowledge and experience supporting/troubleshooting IoT or enterprise applications using streaming and packet networks and streaming APIs (e.g WebRTC and REST). Demonstrated Expertise in troubleshooting and optimizing network connected devices running over WiFi meshed and carrier mobile network. * Experience with optimizing media streaming over mixed wireless networks. * Some experience in Linux operating systems is preferred. * Hands-on experience with a variety of Network diagnostic tools. * Willing to travel 10-20% of the working year. * Willing to work a four day twelve hour shift schedule. * Flexible hours and schedule, including after-hours and weekend support on rotation or as-needed basis, while communicating with the other distributed Skydio teams. * Experience working cross-functionally across engineering, ops, product, and go-to-market teams. Why Join Us? At Skydio, you'll help shape the future of autonomous flight technology. You'll work alongside world-class engineers and domain experts, and you'll be given ownership and autonomy to grow into a leadership role. We offer competitive compensation, excellent benefits, and an opportunity to make a tangible impact in an industry poised for massive growth. Compensation: At Skydio, our compensation packages for full-time employees include competitive base salaries, equity in the form of options, comprehensive benefits, and various incentives and stipends. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. Relocation assistance may also be provided for eligible roles. The annual base salary range for this position is 70,000 - $106,000*. Fundamentally, we believe that equity is the key to long-term financial growth, and we ensure all full-time employees have the opportunity to significantly benefit from the company's success. * Compensation for certain positions may vary based on the position's location. #LI-WM1 At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by federal, state or local anti-discrimination laws. For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit *************************

About the Team The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience. About the Role As a Frontline IT Support Specialist, you'll be the first point of contact in our helpdesk for hardware, software, and network issues. You'll resolve incoming support requests, collaborate across teams to improve repeatable workflows such as onboarding and device imaging, and share ideas that make everyday work smoother for everyone. This role is based in our San Francisco office and requires five days per week on site. Relocation assistance is available. In this role, you will: * Provide frontline helpdesk support: Serve as the primary contact for troubleshooting hardware, software, and network issues, ensuring prompt and reliable resolution of employee requests. * Improve support systems and processes: Work with cross-functional partners to identify opportunities for improvement, help create and maintain repeatable workflows, and contribute ideas during IT team meetings. * Participate in on-call rotation: Join a scheduled helpdesk on-call rotation for priority incidents. You might thrive in this role if you: * Bring strong technical expertise in mac OS (with working knowledge of Windows as a plus), identity and device management (Azure AD, Jamf, Intune), and enterprise collaboration tools such as Google Workspace, Office 365, Slack, and Atlassian products. * Demonstrate excellent written and verbal communication skills, ensuring clarity and professionalism in every interaction. * Are highly driven and motivated, with a proactive approach to problem solving and continuous improvement. * Show precision and attention to detail in your work, consistently delivering high-quality results. * Possess a customer-first mindset and the ability to clearly explain technical details to diverse audiences. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link. OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

The individual will provision general end user support to users´ workspace equipment (local), provide stable IT environment to the end user community, SLA Adherence, Incident management for issues that can´t be handled by 1st level support, Effective ticket handling and dispatch, Customer Service Excellence, Problem Management Input, Knowledge Management Input, Host knowledge transfer sessions, Create support documentation, Identify and support continuous improvement opportunities, Provide hardware support to end users´ equipment (laptop/desktop, mobile phones), Provide software support to end users (general applications), Provide support to general workspace equipment (ex.: fixed&mobile telephony, printers, projectors), Incident management in coordination with other support levels (1st & 3rd), Support end users with escalation of any support topics, Maintain IT resources available to comply with local business needs (may include events and training), Main contact to work in coordination with the tech teams on specific problem solving (networking, server, etc.) What you'll do * Installing Microsoft Windows 7/10, Office 365, and other software * Managing help desk processes, emails, and calls * Maintain software inventory * Support servers, telephony, and business applications * Create documentation and provide training What you will need * 4+ Years of experiecene * Help Desk, Windows Server, and VMWare * Widows 7,8, 10, 2008, 2012 * Active Directory, Group Policy, WSUS About Hashcash Consultants HashCash enables enterprises to move assets and settle payments across borders in real-time using Blockchain technology. Banks, Corporates, Domestic Payment Networks, Fintech companies and Currency exchanges use the HC Remit Network for Retail Remittances, Corporate Payments, Trade Finance and Payment Processing. With presence in 26 countries, HashCash has 100+ enterprises using its products. At HashCash we don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. HashCash is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

How you will contribute: As an Applications Specialist, you will drive execution of customer-facing projects by developing and deploying formulations, cost calculators, and other technical service tools that bring Plantible's products to life. You will translate customer needs into practical solutions, enabling meaningful engagements, timely follow-ups, and progression of key initiatives. In the near term, you will focus on addressing customer pain points by creating, testing, and validating formulations in target categories to demonstrate product performance and functionality. Long term, you will establish scalable technical tools and solutions that strengthen customer partnerships and accelerate Plantible's commercial growth. What you will be working on: Engage in hands-on formulation, prototype and commercial development; from lab formulation to scale-up to commercial manufacturing processes. Use results to evaluate performance including presentation to target customers to convey the advantages and value provided by Plantible products to progress key projects. Initiate and deliver compelling presentations to demonstrate product efficacy and value proposition to stakeholders. Collaborate with internal teams to create technical documentation and marketing materials that highlight the benefits and applications of our products. Lead identified customer opportunities and collaborative projects with R&D and Business Development to refine and enhance product offerings based on market needs. Regular travel to customer sites to support technical needs, fostering strong professional relationships and advancing sales initiatives. Develop customer engagement tools including presentations, sell sheets, calculators and others needed to grow the business opportunity pipeline. Develop and provide status updates on key initiatives and commercialization activities. Develop knowledge and capability on new ingredients, formulations and applications to support Plantible's commercial efforts. What you bring to Plantible: Bachelor's degree in Food Science, Chemical Engineering, or a related field. Minimum 3 years of experience in relevant product categories such as bakery & snacks, dairy alternatives, ready-to-mix beverages, or other related applications A relentless drive for results, demonstrated through a history of surpassing bold growth targets, clearly establishing product-market fit with new products/compounds. Proven ability to develop, test, and validate formulations using industry-standard processing and testing methods. Direct experience engaging with customers and driving technical projects from concept through execution. Strong track record of delivering results, demonstrating product-market fit, and achieving ambitious growth targets. Skilled in building trusted customer relationships, identifying needs, and presenting effective technical solutions. Capable of developing customer-facing collateral and leveraging CRM tools to manage opportunities and pipeline. Hands-on, flexible, and collaborative team player with a “can-do” attitude and the agility to thrive in a fast-paced startup environment. Excellent communication skills, with the ability to give and receive candid feedback. Culinary skills are a strong plus. Passion for contributing to sustainable innovation and Plantible's mission. Choose Plantible Foods Joining Plantible means contributing to a sustainable future for all. We are a venture backed startup that is both spreading happiness amongst our employees and to current and future generations. We believe diversity creates uniqueness. Our team is composed of highly talented people with different interests and hobbies, which makes for a rich working environment. At Plantible we are continually working on our offerings to foster the best team. Check it out! Competitive health and wellness benefits Medical, Dental and Vision Insurance Discretionary Unlimited PTO Program Paid Holidays 401k Program Career Stipend Career development and growth opportunities Working in a rapidly growing, flexible and entrepreneurial environment Team building and company-wide events Financial support with your relocation, if necessary, ensuring a smooth transition Plantible Foods is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identity, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state, or local law. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. Plantible Foods reserves the right to defer or close a vacancy at any time. If you feel your skill set does not meet all listed qualifications for the role, we still encourage you to apply. As we continue to grow our company, we are seeking a range of candidates and would gladly consider you for other current or upcoming roles that may be a fit!

We're not just building restaurant tech-we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. * Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users * Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users * Awarded Great Places to Work and Built In's Best Workplaces for multiple years running We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you're looking to make an impact with heart and hustle, SpotOn is the place for you. Helpdesk Technicians support SpotOn Employees and Contractors both global and local requiring attention to confidentiality. This is a generalist role involving a broad range of tasks. The major portion of the day is spent addressing tickets. Helpdesk also works on recurring tasks and special projects, including handling a wide range of responsibilities within the office to which they are assigned. Essential Functions * Keep regular office hours in assigned SpotOn office * Handling tickets for tasks such as; * User administration (onboarding, offboarding, changes, resets, unlocks, etc) * Desktop support (hardware, software, and services) * Licensing (provisioning and deprovisioning) * Hardware requests * Asset tracking (assignment, return, retirement) * Auditing (User and Accounts) * Regular maintenance and patching * Basic hardware setup and repair MINIMUM QUALIFICATIONS Intermediate Knowledge of Okta User/Group Management Intermediate Knowledge of Google Workspace User/Group Management/Administration Intermediate Knowledge of Macintosh and Windows Configuration and Administration Moderate Skill in Troubleshooting Desktop Hardware Basic Skill in Upgrading and basic repair of PC hardware Moderate Knowledge with Networking Technologies Moderate Knowledge in VoIP Softphone and Telephony Services Good US English verbal and written communication skills (multi-lingual preferred) EXPERIENCE REQUIREMENTS 3 year in similar Helpdesk role 2 years with Google Apps for Business or similar service 2 years with Okta or similar service EDUCATION REQUIREMENTS High school diploma CompTIA A+, Network+, and/or Tech+ or similar preferred Benefits: At SpotOn, we put people above everything else. We're known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can't take care of our clients without taking care of our employees first, and that's why we invest in you with a competitive benefits package which includes: * Medical, Dental and Vision Insurance * 401k with company match * RSUs * Paid vacation, 10 company holidays, sick time, and volunteer time off * Employee Resource Groups to build community and inclusion at work * Monthly cell phone and internet stipend * Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development Compensation: Our base pay range is $30/hr-42/hr for this role Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned. Nothing in this restricts management's right to assign or reassign duties and responsibilities to this job at any time. This job description is subject to change at any time. The base salary range listed will vary depending on location and experience. Base salary range $30-$42 USD SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. SpotOn is an e-verify company.

Job Description The Applications Consultant is a client-facing, post-sale implementation specialist responsible for the successful deployment of Azalea Health's EHR solutions with a focus on clinical workflows. This role partners closely with customers and internal teams to assess needs, configure solutions, deliver training, and support go-live readiness. The Applications Specialist manages multiple implementations simultaneously and plays a critical role in driving on-time, high-quality go-lives while minimizing risk and escalations. WHAT YOU WILL DO... Client Implementation & Delivery Serve as a primary clinical applications expert for assigned EHR implementations following contract execution Lead discovery sessions to assess client clinical workflows, operational objectives, and implementation readiness Configure Azalea Health's EHR to align with best-practice clinical workflows and client requirements Deliver end-user and role-based training for providers and clinical staff, both onsite and remotely Support go-live planning and execution, including readiness assessments and workflow validation Project Execution & Collaboration Manage multiple concurrent implementations while adhering to defined timelines, scope, and delivery standards Maintain detailed project documentation including training plans, workflow decisions, risks, and issues Partner closely with Project Managers, Implementation Specialists, Customer Success, Product, and Support teams Provide regular project status updates, risk identification, and mitigation strategies to internal stakeholders Participate in co-implementations with third-party vendors (e.g., LIS, PACS, encoders) to ensure seamless integration Quality, Risk & Continuous Improvement Apply healthcare IT implementation best practices throughout the project lifecycle Identify, document, and escalate risks or issues that could impact go-live success or client outcomes Contribute to continuous improvement efforts by documenting lessons learned and implementation best practices Support internal knowledge sharing and, as needed, assist with peer training or onboarding activities Success Measures On-time and on-scope go-live execution Adoption of recommended clinical workflows Reduction in implementation-related escalations Accurate and complete implementation documentation Positive internal project delivery metrics and stakeholder feedback Required Qualifications 5-8 years of experience in healthcare IT, EHR implementation, or clinical applications consulting Strong understanding of clinical workflows within hospital, ambulatory, or rural healthcare settings Proven ability to manage multiple client implementations simultaneously Experience delivering end-user training to clinical staff and providers Excellent communication, facilitation, and client-facing skills Ability to travel up to 50% as required for onsite implementations and go-lives Preferred Qualifications Experience implementing EHR solutions in rural or critical access hospital environments Familiarity with third-party healthcare systems (LIS, PACS, coding/encoder tools) Background working cross-functionally with Product, Support, and Customer Success teams HOW WE INVEST IN YOU... Competitive and comprehensive benefits: Coverage options to support the whole person, including full medical, dental, vision, and life insurance Generous employer sponsored subsidy towards employee's medical insurance premiums Azalea Health covers 100% of the premiums for Life AD&D and Long-Term Disability for all eligible full-time employees Balance and flexibility: Simple Paid Time Off (PTO) options. You earn your time, use it as you choose. Economic opportunity: Competitive total rewards package that offers competitive pay and advancement opportunities Azalea Health's EEO Statement Azalea Health is an Equal Opportunity Employer committed to creating a diverse and inclusive workforce where our employees excel based on merit, qualifications, knowledge, ability, and job performance. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and any other characteristics protected by federal, state, and local laws that make our employees unique.

The Applications Consultant is a client-facing, post-sale implementation specialist responsible for the successful deployment of Azalea Health's EHR solutions with a focus on clinical workflows. This role partners closely with customers and internal teams to assess needs, configure solutions, deliver training, and support go-live readiness. The Applications Specialist manages multiple implementations simultaneously and plays a critical role in driving on-time, high-quality go-lives while minimizing risk and escalations. WHAT YOU WILL DO... Client Implementation & Delivery Serve as a primary clinical applications expert for assigned EHR implementations following contract execution Lead discovery sessions to assess client clinical workflows, operational objectives, and implementation readiness Configure Azalea Health's EHR to align with best-practice clinical workflows and client requirements Deliver end-user and role-based training for providers and clinical staff, both onsite and remotely Support go-live planning and execution, including readiness assessments and workflow validation Project Execution & Collaboration Manage multiple concurrent implementations while adhering to defined timelines, scope, and delivery standards Maintain detailed project documentation including training plans, workflow decisions, risks, and issues Partner closely with Project Managers, Implementation Specialists, Customer Success, Product, and Support teams Provide regular project status updates, risk identification, and mitigation strategies to internal stakeholders Participate in co-implementations with third-party vendors (e.g., LIS, PACS, encoders) to ensure seamless integration Quality, Risk & Continuous Improvement Apply healthcare IT implementation best practices throughout the project lifecycle Identify, document, and escalate risks or issues that could impact go-live success or client outcomes Contribute to continuous improvement efforts by documenting lessons learned and implementation best practices Support internal knowledge sharing and, as needed, assist with peer training or onboarding activities Success Measures On-time and on-scope go-live execution Adoption of recommended clinical workflows Reduction in implementation-related escalations Accurate and complete implementation documentation Positive internal project delivery metrics and stakeholder feedback Required Qualifications 5-8 years of experience in healthcare IT, EHR implementation, or clinical applications consulting Strong understanding of clinical workflows within hospital, ambulatory, or rural healthcare settings Proven ability to manage multiple client implementations simultaneously Experience delivering end-user training to clinical staff and providers Excellent communication, facilitation, and client-facing skills Ability to travel up to 50% as required for onsite implementations and go-lives Preferred Qualifications Experience implementing EHR solutions in rural or critical access hospital environments Familiarity with third-party healthcare systems (LIS, PACS, coding/encoder tools) Background working cross-functionally with Product, Support, and Customer Success teams HOW WE INVEST IN YOU... Competitive and comprehensive benefits: Coverage options to support the whole person, including full medical, dental, vision, and life insurance Generous employer sponsored subsidy towards employee's medical insurance premiums Azalea Health covers 100% of the premiums for Life AD&D and Long-Term Disability for all eligible full-time employees Balance and flexibility: Simple Paid Time Off (PTO) options. You earn your time, use it as you choose. Economic opportunity: Competitive total rewards package that offers competitive pay and advancement opportunities Azalea Health's EEO Statement Azalea Health is an Equal Opportunity Employer committed to creating a diverse and inclusive workforce where our employees excel based on merit, qualifications, knowledge, ability, and job performance. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and any other characteristics protected by federal, state, and local laws that make our employees unique.

The Applications Consultant is a client-facing, post-sale implementation specialist responsible for the successful deployment of Azalea Health's EHR solutions with a focus on clinical workflows. This role partners closely with customers and internal teams to assess needs, configure solutions, deliver training, and support go-live readiness. The Applications Specialist manages multiple implementations simultaneously and plays a critical role in driving on-time, high-quality go-lives while minimizing risk and escalations. WHAT YOU WILL DO... Client Implementation & Delivery * Serve as a primary clinical applications expert for assigned EHR implementations following contract execution * Lead discovery sessions to assess client clinical workflows, operational objectives, and implementation readiness * Configure Azalea Health's EHR to align with best-practice clinical workflows and client requirements * Deliver end-user and role-based training for providers and clinical staff, both onsite and remotely * Support go-live planning and execution, including readiness assessments and workflow validation Project Execution & Collaboration * Manage multiple concurrent implementations while adhering to defined timelines, scope, and delivery standards * Maintain detailed project documentation including training plans, workflow decisions, risks, and issues * Partner closely with Project Managers, Implementation Specialists, Customer Success, Product, and Support teams * Provide regular project status updates, risk identification, and mitigation strategies to internal stakeholders * Participate in co-implementations with third-party vendors (e.g., LIS, PACS, encoders) to ensure seamless integration Quality, Risk & Continuous Improvement * Apply healthcare IT implementation best practices throughout the project lifecycle * Identify, document, and escalate risks or issues that could impact go-live success or client outcomes * Contribute to continuous improvement efforts by documenting lessons learned and implementation best practices * Support internal knowledge sharing and, as needed, assist with peer training or onboarding activities Success Measures * On-time and on-scope go-live execution * Adoption of recommended clinical workflows * Reduction in implementation-related escalations * Accurate and complete implementation documentation * Positive internal project delivery metrics and stakeholder feedback Required Qualifications * 5-8 years of experience in healthcare IT, EHR implementation, or clinical applications consulting * Strong understanding of clinical workflows within hospital, ambulatory, or rural healthcare settings * Proven ability to manage multiple client implementations simultaneously * Experience delivering end-user training to clinical staff and providers * Excellent communication, facilitation, and client-facing skills * Ability to travel up to 50% as required for onsite implementations and go-lives Preferred Qualifications * Experience implementing EHR solutions in rural or critical access hospital environments * Familiarity with third-party healthcare systems (LIS, PACS, coding/encoder tools) * Background working cross-functionally with Product, Support, and Customer Success teams HOW WE INVEST IN YOU... * Competitive and comprehensive benefits: Coverage options to support the whole person, including full medical, dental, vision, and life insurance * Generous employer sponsored subsidy towards employee's medical insurance premiums * Azalea Health covers 100% of the premiums for Life AD&D and Long-Term Disability for all eligible full-time employees * Balance and flexibility: Simple Paid Time Off (PTO) options. You earn your time, use it as you choose. * Economic opportunity: Competitive total rewards package that offers competitive pay and advancement opportunities Azalea Health's EEO Statement Azalea Health is an Equal Opportunity Employer committed to creating a diverse and inclusive workforce where our employees excel based on merit, qualifications, knowledge, ability, and job performance. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and any other characteristics protected by federal, state, and local laws that make our employees unique.

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award-winning and industry-favorite tools-TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr-are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations, including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. As a Renewals Specialist you will be building and developing enduring relationships with SmartBear customers, acting as their trusted advisor and understanding their unique business challenges. SmartBear is hiring top sales talent for Renewal Sales due to massive market demand as we are in the midst of unprecedented growth and global expansion. The SmartBear Renewals Specialist will nurture the customer relationship and act as a sales enabler to drive retention and customer loyalty for SmartBear products. Responsibilities Strategically engage with customers to align customer goals with our solutions. Ensure account retention, development and growth of lifetime customer value Drive customer use and adoption of software to ensure maximum license utilization by facilitating successful onboarding and adoption of software leading to retention, upsell and cross sell opportunities Expand and grow customer accounts by identifying customer needs and educating and selling additional products in our software portfolio Monitor and report customers' product experiences and provide consultation and recommendations to improve performance and success Requirements: 1-2 years of experience in a customer facing role Bachelor's degree or equivalent experience Sales, account management or customer success experience, especially in software, a plus Strong customer-focus and service orientate Excellent interpersonal skills and ability to build trusted relationships with individuals at all levels of an organization Ability to consult with customers' remotely or onsite (if needed) at the business operation and technical levels Ability to accomplish results working through others Hands on, individual contributor and collaborative team player Excellent written and oral communication skills, including presentation skills Strong analytical and problem-solving abilities Why you should join the SmartBear crew You can grow your career at every level. We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. We love celebrating our SmartBears; we even encourage our crew to take their birthdays off . We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically - the whole person. We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes. Did you know Our main goal at SmartBear is to make our technology-driven world a better place. SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve. SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclow, Poland and Bangalore, India. We've won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. #LI-ES1 #LI-ONSITE At SmartBear, we believe transparency in pay is part of how we build trust-with our employees, candidates, and community. Our compensation philosophy is grounded in market competitiveness, internal equity, and rewarding impact. We encourage candidates to view compensation as part of their total rewards experience at SmartBear. This includes performance-based bonuses for eligible roles, a generous benefits package that supports employees' health and well-being, and promotes work-life balance through flexible time off and hybrid work options. You can build your career at SmartBear through professional development opportunities, and an inclusive, collaborative culture where everyone can thrive. Your SmartBear total rewards compensation package includes base salary and may also include a commission. The Annual Cash Compensation (Base + On-Target Commission) range for this role is listed below. Actual compensation is determined based on several factors, including relevant experience, skills, internal equity, and geographic location. Estimated Annual Cash Compensation (Base + On-Target Commission): $80,000-$85,000 USD